Sky Outage in Cannock, Staffordshire, England

@SkyHelpTeam Plus take over £130 on DD for something I cannot watch & the charge me £80+ to have the privelidge of you fixing my service which I am getting robbed for

@SkyHelpTeam Basically call an engineer at whatever the stupid rates are you charge.

@SkyHelpTeam Your sky box isn’t receiving a satellite signal error

@SkyHelpTeam Nope, Every channel. Both signal bars have nothing and not locked. The rains not even that bad!

Bit of rain outside and the bloody sky stops working... didn’t want to watch the cricket anyway @SkyHelpTeam Absolutely sick of the service issues

@ShaunGibson19 @Leena21S @SkyUK @SkyHelpTeam Cancelling ours was one of the best things we’ve done. We get the sports app for £10.99 a month and never really watched anything else on Sky anyway.

@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

@skyhelpteam Why is sky golf a distorted screen, is it down to the weather

@SkyHelpTeam currently on the line with the most rude and incompetent help desk advisor i have ever come across at any company Genuine issue with a renewal two weeks ago not being processed. Advisor not helping. Wont give his name or pass me to a mgr. He has now put me on hold!

@gemmarogers1 @SkyHelpTeam are the worst for this

@SkyHelpTeam I phoned up again tonight and thanks to Keenen my issue is sorted.

@imfrom1984 @MatchroomBoxing @SkySports @DAZN_USA @anthonyfjoshua @Andy_destroyer1 @EddieHearn Only way to send a message is to turn our backs on shit fights no one wants.

@SkyHelpTeam Is Walsall area down also mines been off since 11 this morning

So care to explain yourselves @SkyUK @SkyHelpTeam as we always pay our sky bills, we shouldn't be need to be cut off like that, what a way to lose your customs if that is how you treat them.

@SkyUK @SkyHelpTeam so about 20mins later after the call, our sky gets cut off, and about 20 mins ago, again my dad had answered another call from openreach and straight after putting the phone down our sky gets cut off. This is ridiculous, as we do pay the bills with you guys.

@SkyUK Are you in partnership with Openreach as I have a resolving issue on a matter, about an hour ago I had received a phone call from someone claiming they were from openreach, regarding my Internet connection, I told them I wasn't with openreach so put the phone down [Cont]

@SkyUK @SkyHelpTeam would like to know why sky retention team have lied to get me to renew my contract by saying my new deal is exact same package but they have removed items to bring the cost down!!!

@SkyHelpTeam @SkyUK why do you call 4 times a day and send emails saying exclusive offer to me. Which is more than I pay now after I told you I want to cancel

@SkyHelpTeam sky internet not working in Moseley birmingham

You know took it off #GaryNeville rubbing it in for a decade when he played. Now I have to take it from him as a pundit on @skysports Next season i'm watching via another provider. You guys carry on. With 1 less customer. Obviously hating #LFC is more important than revenue.

@SkyUK what's the point of paying for @SkySportsF1 when they are all shown in Sky One 😂. I only watch the races so I think I'll cancel that subscription, not proving worth the extra

Shocking service from @SkyUK will be cancelling my contract 1st thing in the morning! 😡 luckily we have the internet for me to watch @TheMasters

Please never let Tony Gayle commentate ever again. @SkySports

@SkySports still feel the need to apologise for bad language heard when it’s after 9pm

Whilst @SkySports football commentators are bloody awful @PremierSportsTV surpassed them tonight with @BumperGraham's inane drivel........

@Josh_Scoins If a player like salah/Hazard did that skysports and co would be wanking themselves stupid for years.

@Lukedfrt @SkyUK Well it looks like @SkyUK has got me over a barrel so once my contract ends in September I will definitely say goodbye to them and never ever take Sky television again they did nothing to offer me anything to reduce my monthly bill and yet they can call me a loyal customer

@BristolLive According to @SkyUK, Ofcom only look at Sky talk & internet this story would have no influence if you have Sky TV only. So you can terminate your contract if you have sky Talk or internet but not if it's early Sky TV according to Sky themselves as I,ve been on the phone to them

@Lukedfrt @SkyUK If sky stick to their guns, I'll wait for my contract ends in September & will never return back to them, pulling a stunt like this. Have you heard the new @TalkTalk ad you can take a contract out with them and I will not increase the price throughout the whole of the contract

@SkyHelpTeam Thanks but your online advice doesn’t help with the issue of a faulty battery where the phone randomly turning itself off when it’s on 100% battery & not switching on again until it’s connected to power

@SkyHelpTeam your call centre service is so poor. Already been on hold for 15 minutes to report a faulty mobile & no sign of call being answered

@Keithclubline @Simdru @Manc_Storm @ChrisAldred68 @Mcr_Storm @ManchesterArena @jonhammondtweet @Moforless @bradrubachuk @SKEWDOG9 @Frankp40 @neumy44 @23Pistolpete @Kleinendorst_K @steelershockey @SkySports I must try and get down the next time they play @BelfastGiants 😊 #icehockey

@TonyStampPC595 @SkyUK We've left Virgin, stupid constant price hikes. With BT now, broadband not as good but less that half the price

@SkyHelpTeam wasted hours with your team member Ashley on messenger.all I want to do is cancel sky broadband as I am moving home.

@SkyUK you man are lucky these games are shit and I don’t care bout my WiFi acting up

Been on hold with @SkyHelpTeam after asking to speak to manager about a complaint as they were “busy” on another line only to be cut of... excellent #CustomerService NOT!!!

@SkyUK broadband is HORRIFIC. Intermittent, and when there is a signal it’s poor. Think it’s time for a switch.

@SkyHelpTeam I’ve already been through this with your customer services team over the phone. Basically, nothings changed and I’ve had numerous engineers out and the signal and service is still poor. And looking at my Twitter feed it looks like there’s thousands of others exactly the same!

Big shout out to @SkySports score centre’s notifications telling me it’s 3-1 in 82nd minute after I turned it off and throw my remote at my dog when we went 3-0 down! #AVFC

I said it in the summer. Ppl can laugh at @lfc If we don't win the league I'll be cancelling all my @SkySports subscriptions. After nearly 30 yrs. All the podcasts etc. Support from afar. This is it. #lfc

@carriemunky79 @TalkTalk @BT @SkyUK Been with them nearly a year for TV and Internet. Not a single issue with the service in that time, engineers were great when they fitted everything and billing is exactly the same every month. No surprises.

The co commentator for Chelsea vs Huddersfield on Sky is so bad 😂 #skysports

@SteevoSteevo19 @btsport @SkySports Jenas, Harry & Hoddle. BT treat us like one of the big boys whereas Sky is overloaded with dull, salty ex-gooners

******* shit playing on a Friday night. **** you @SkySports

Excellent customer service from Finlay from @SkyUK ringing me back a week later to confirm he’s completed his actions from our call - very impressed! Shame I don’t know his surname to pass on my thanks!

@SkyHelpTeam I have been waiting for ages to have this issue resolved regarding the termination of my employment, with your company, in relation to this reality show, yet once again, nobody in Sky has done anything positive, about this situation. 23rd of March, resignation!!!

@McClumsy84 @SkySports I wouldn't say we were poor in general play we absolutely dominated the game like we always do we were definitely poor in the final third and klich defensively for their first was poor also foreshaw was switched off for their second..

@McClumsy84 @SkySports ****** laughable just trying to big himself up for the win more or less putting it down to a change in formation, do me a favour 😏

@virginmedia Gone with @SkyUK much better customer service! Thanks for nothing @virginmedia

@Dirtyleeds1985 @JoelW1972 @WACCOE @SkyBetChamp @LUFC @WBA @SkySports @EFL @SkyFootball No they won’t that’s a stupid reply. It depends on your work/home/family situation. People will try their best to go. Many will lose flights hotels train tickets due to the change. Engage your brain

@SkyHelpTeam Tried that and no luck. Tried another machine with same issue. Will try in MacOS later

@emmalouisebarr @ethangravestock @SkyUK Mine has also been down a week. Stopped working last Wednesday. Prior to that it kept cutting out. I’m seriously considering changing providers.

@SkyHelpTeam Afternoon, I raised an issue with router firmware on the phone app, and was flagged for downgrade. A couple of days later I get a txt asking if my issue is resolved. I reply no and I've had no response for nearly a week

@SkyHelpTeam I HAVE kept previous number. That’s definitely the line in use. It’s also the number registered in my Apple ID info on phone. HOWEVER, it’s not the number appearing on people’s phones when I text them. Bizarre. Your link won’t help as it’s about keeping old number. I’ve done that

@SkyHelpTeam Restarted my mobile and I now have service on my 'phone as well as TV. False alarm @SkyHelpTeam

Probably the worse customer service I’ve ever seen @SkyUK ..

@SkyHelpTeam Excellent customer service from Hassan 👍

@SkyUK @SkyHelpTeam Terrible customer service. Trying to cancel father-in-laws Sky TV, on phone for half an hour enduring hard sell tactics. Thank God he had me to talk on his behalf, feel sorry for elderly and vulnerable who have no one to help them. Disgusting.

Worst decision I made going with @SkyUK broadband. Never bloody works! 🙄

@SkyHelpTeam Ok. That’s great. While you fix it we are going to upgrade to boxsets. Any idea on an ETA