TalkTalk Outage in West Malling, Kent, England

@TalkTalk Disgraceful 24 Hours and no reply STOP Advertising your the best and always there to help ..... NO your Rubbish 😡😡

@TalkTalk 14 hours ago I left a message STILL NO Reply. Your service =💩😡😡😡

@TalkTalk any chance of a reply today 9 hours. Still waiting 😡😡 Service crap

@TalkTalk crap service 😡

@TalkTalk Still waiting for a reply 6 hours Crap 💩 service and have a cheek to Advertise on TV how fast and efficient you are 😡😡😡😡😡😡😡

@TalkTalk Why can’t something help my MUM 80 years old no phone no internet living in her own can’t go out earlier date Saturday 27th Feb 😡😡😡😡

@TalkTalk major issues with internet in ME6 post code. What's wrong?

@TalkTalk You are overcharging my father-in-law - absolute joke when you can’t get in touch! Signed him on a new contract without him really understanding & now we cannot get in touch at all 🤬🤬🤬🤬🤬Phone lines are not open at the moment. Terrible customer service!!!!

@TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.

@TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?

@TalkTalk seems to be problems in the Gravesend area, any info ?

@TalkTalk Are there broadband service problems in Sutton SM3?

@TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.

@TalkTalk - so despite touching nothing I can receive NO aerial tv channels. All connections checked and rebooting makes no difference. Not the first time I have had issues with service.. Sort this out @talktalk or I suspend my payments to you.

@TalkTalk Visit arranged for the weekend! But it see me from twitter that I'm not the only one with this problem, so I'm guessing it's not a domestic issue but one from the signal source i.e. @TalkTalk

@TalkTalk I have since spent three hours on various online chats with your technical support and got nowhere. They have arranged for a home visit but it seems from other tweets that I am not the only one with this issue .

@TalkTalk having problems with missing channels, particularly Freesports and BBC Four HD and Quest HD .Guide suggests channel retune but this doesn't help and neither does rebooting internet. Help please!

@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!

@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!

@TalkTalk @TalkTalk The problem appears to have now resolved itself.

@steve198037 My internet is really slow. Darn TalkTalk. Is Bristol nice?

@talktalk your chat service was unavailable when I tried yesterday and you mention helping vulnerable customers yet I unable to complete straightforward customer service requests due to your services not working properly. please rectify and contact me ASAP!!!

@TalkTalk can somebody please tell me the best way to set up to set up Caller I'd and help me register for an online account. currently I am unable to do either of these things due to your abysmal website and terrible customer service procedures. very disappointed

@TalkTalk Loss of service in Carluke any updates?

@taxbod @HMRCgovuk @TalkTalk As I have reminded them, the issue here could be resolved in 5 minutes or less!

@__ess23 no i got talktalk its so ****

All those decrying @HMRCgovuk help centres should try @TalkTalk you would quickly change your mind!

@TalkTalk Total loss of internet service here in Aylesbury AGAIN. How many times am I to keep contacting before before something is sorted? I talk to chat and it comes back on. Hours later it’s off again. Just this morning it was off again. FIVE times since Sunday night and now again.

@HikingHistorian Wikipedia still down for me. Are you connecting via TalkTalk?

@TalkTalk yet again, no internet. This is becoming a daily issue and all your automated response tells me to do is........Go online and check . Has it ever occurred to Talk Talk that with no internet, it is quite hard to Go online?!