Virgin Media

Virgin Media Outage Report in Leigh-on-Sea, Southend-on-Sea, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leigh-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leigh-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leigh-on-Sea, Southend-on-Sea, England 03/29/2024 01:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Leigh-on-Sea, Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Laindon, Chatham, Basildon, Stanford-le-Hope, Gravesend, Gillingham, Wickford, Rochester and Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomLaindon Internet
United KingdomChatham Internet
United KingdomBasildon TV
United KingdomStanford-le-Hope TV
United KingdomChatham Wi-fi
United KingdomBasildon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leigh-on-Sea, England

Latest outage, problems and issue reports in Leigh-on-Sea and nearby locations:

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia Faulty equipment, price rise and awful customer service.

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    @virginmedia But we HAVE NOT MADE the call and because of the “cleverness” of these people, we are not willing to gamble with the investigation. It’s our word against yours! Your “Geeks” could say anything and we’re screwed! We will see out our contract and then CANCEL!!!!

  • WUFC2005 Football 4 All (@WUFC2005) reported from Southend-on-Sea, England

    @virginmedia nothing but issues. 2G & 5G always stops working. Updates happens when ever it feels like. And every time I contact Virgin, it's like talking to a 6 year old.

  • markIcutler Skullncross (@markIcutler) reported from Rochester, England

    Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia

  • nicolleclothier nicolle clothier (@nicolleclothier) reported from Gillingham, England

    @virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!

  • drongo123uk Chris Tring (@drongo123uk) reported from Gillingham, England

    @virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia I’ve going through this process since 20th March! I’m unable to talk on the phone easily due to a brain injury. I’m still waiting for a response from the resolution team!!

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    Just been scammed on our home phone bill for 0905481000. We have been charged £54 for a 40 minute call that we apparently made. @virginmedia have said they will investigate it for a charge of £99.95! (No thanks!)🤯🤬. We never made the call, ONLY received & pressed NO numbers!

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia No advice, no contact = appalling service. This is the problem!

  • KudaLudaLegend1 Kuda Madzikanda (@KudaLudaLegend1) reported from Gravesend, England

    Seriously getting towards 24hr broadband outage..Can someone tell me if I can cancel my contract as technically @virginmedia have not met their contractual obligation🤔

  • LAURABELLE72 Laura Elliott (@LAURABELLE72) reported from Thundersley, England

    Have some sense @virginmedia if your mobile phone systems are having issues why wait until the caller has been on hold for over 15 minutes to play the recorded message that says there's nothing you can do about it #********* #CustomerService

  • marcsnappy Marc Corn (@marcsnappy) reported from Basildon, England

    @Shadow_Official @virginmedia This issue I found happened more on wifi, I had to put in a secondary switch and run everything via Ethernet.

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    @virginmedia We felt we were banging our heads against a brick wall. No we wasted our Sunday speaking to your “Helpdesk” and will not being using our home phone again. My wife’s mum who has #dementia will now, be given my wife’s mobile number written down to use instead!

  • nickihendrix4 nickihendrix (@nickihendrix4) reported from Basildon, England

    @virginmedia what the actual **** is wrong with you people if it was phone bill you guys would have deducted all long time ago but y’all don’t want me to make calls and y’all decided not to warn us either. I swear to God I’m not paying my bill this month periodt

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia Another week has passed, still no contact from your unbelievably awful resolution team!

  • DebzGlover Debz Glover😜 (@DebzGlover) reported from Basildon, England

    @virginmedia Hi, no service issues in my area according to your website

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia 2nd complaint made via your website as still no contact from the resolution team!

  • AhsatanRevolg Natasha (@AhsatanRevolg) reported from Rochester, England

    @virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.

  • sharonblaxland Sharon (@sharonblaxland) reported from Southend-on-Sea, England

    @virginmedia why oh why do you keep sending me paper bills AND charging me for them, I have never asked for a paper bill and have phone to cancel them twice 😡🤬 and this morning what do I get 😡😡😡

  • nicolleclothier nicolle clothier (@nicolleclothier) reported from Gillingham, England

    Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kassybull Kassy Bull (@kassybull) reported

    @virginmedia @virginmedia I’ve checked and it is says there is no issue but clearly there is. This is happening every 2-3 weeks now for us?

  • Hendo1980 Hendo1980 (@Hendo1980) reported

    @virginmedia 3pm and still not working internet, which is really useful when you work from home, when is this going to be sorted?

  • InTheClaire82 C L A I R E (@InTheClaire82) reported

    @virginmedia Thank you. I have now done this. However I note that it states that I may be charged a fee for getting a technician out. I’ve been without a TV since early Friday morning. Are virgin going to deduct charges from my next bill to account for the loss of service? 🙄

  • SiobhanLouisa Siobhan L Walker (@SiobhanLouisa) reported

    Have tried to return my @virginmedia kit for a while now. They sent insuffienct packaging to start with, then I book a day off work to arrange for them to collect, they cancel ON THE DAY with an email saying “return to a collect+ point by end of today of get a £40 charge” 1/

  • Hendo1980 Hendo1980 (@Hendo1980) reported

    @virginmedia Tried talking to one of your team and they just fobbed me off saying it’s a short term problem, couldn’t guarantee anything other than service within the next 24 hours. They said it was a “short term” loss of service, which it very much isn’t when I can’t work all day!

  • Anni3Paul Annie Paul (@Anni3Paul) reported

    @virginmedia I checked the service status but that only refers to broadband/TV/phone. This issue is with the authentication mechanism on your website. It is not working and I need to be able to log in and check my account is secure.

  • UtdXtra18 UTD XTRA© (@UtdXtra18) reported

    @virginmedia disgraceful service. Don’t log my right to cancel on the date requested and now tell me it’s passed and have to pay £115 to leave!!! How is that even fair? Who is the telecoms ombudsman to lodge a formal complaint? #virgin #CustomerService #poor

  • sjslfcforever Si Smith (@sjslfcforever) reported

    @virginmedia Don’t have a phone line now and not willing to spend any extra on my mobile that’s why been using your WhatsApp message service, which I’m still on hold for by the way.

  • kassybull Kassy Bull (@kassybull) reported

    @virginmedia Yes I did and it said no issues but then I got a text to say there were issues? And now it’s updated again saying none? Our phone symbol on the hub has also been flashing for 3 days now

  • pookagehayes Pookage (@pookagehayes) reported

    Everyone warned me that Virgin Media's Internet was suuper unreliable - so it going down for the whole day finally makes me feel like I've joined the club 🥰