Virgin Media Outage Report in Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancashire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancashire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Rossendale District, Preston, Blackburn, Leyland, Burnley, Oswaldtwistle, Accrington and Clitheroe.
| City | Problem Type | Report Time |
|---|---|---|
 Rossendale District |
Internet | |
| Preston |
Total Blackout | |
| Rossendale District |
Internet | |
| Blackburn |
Wi-fi | |
| Preston |
Internet | |
| Leyland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancashire, England
Latest outage, problems and issue reports in Lancashire and nearby locations:
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Will_BRFC.1875
(@WillBr1875) reported
from
Great Harwood, England
@virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.
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𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪
(@IamAbulShelby) reported
from
Burnley, England
@virginmedia @BexInfante mine is now not working at all
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Adz can't sing
(@Adzcantsing) reported
from
Penwortham, England
@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
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NJW
(@NJWesthead) reported
from
Rawtenstall, England
@virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!
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Wightpie
(@wightpie) reported
from
Blackburn, England
@virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant
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Stephen Murtagh
(@TheRealRagtag) reported
from
Penwortham, England
@virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.
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Elliot ⚽️🏈🎮
(@SourEnvy) reported
from
Preston, England
@virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?
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sarah
(@ms_sasmassey) reported
from
Preston, England
Hi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference
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Wightpie
(@wightpie) reported
from
Blackburn, England
@virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent
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Will_BRFC.1875
(@WillBr1875) reported
from
Great Harwood, England
@virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You
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Kevin Kitten
(@LovecloughKev) reported
from
Rawtenstall, England
@virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service
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Ali Gudgeon 💙
(@Libra_Comms) reported
from
Preston, England
@virginmedia have come home from work to find my internet is down and remains down. Are there any issues in PR2 9TT?
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Steve Thompson
(@stevelthompsom) reported
from
Preston, England
@virginmedia new customer trying to register on your media app always comes up with an error code!!!! Not a great start......may cancel if this is how you roll ??
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bay
(@Baynesi83) reported
from
Mellor, England
@NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kriss—Paleface
(@spectrum620) reported
@virginmedia I have problems with my Virgin Broadband. A message has flashed up call customer services on 0345 454 1111 but it instantly registered call failed. I want to speak with an English speaking person NOT Philippine or Indian 🇬🇧🇬🇧
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Claire Cripps
(@cici26) reported
@virginmedia My internet keeps dropping in and out several times a day, but sill measuring fine on speed test. Can someone help please?
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Jean Francois
(@JFLecas_London) reported
@virginmedia Currently working via Vodafone 5G as your network is damaging my day-to-day. REALLY UNACCEPTABLE!
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Char103
(@Char103Official) reported
@virginmedia It keeps cutting in and out and I’m tired of contacting customer service to be told to turn it off and on again.
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Man on the moon
(@Theonaldo88) reported
@virginmedia your internet is an absolute joke. I’m going to cancel my contract 😡
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an Empty Slogan Empty Slog
(@bushofgoats) reported
@virginmedia I don't know, because much like the rest of your website, this page doesn't work. I get asked for a postcode and account holder name, it flashes an 'Oops 404' page, then resets to the postcode and account name page again.
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MxdnightMurders
(@mxdnightMurders) reported
@virginmedia my wifi has been acting very bad for nearly 2 months so i’ve been having to use my data but last night it took it to a whole new extreme my connection said my wifi was on full but it wouldn’t connect to anything. I tried to turn it off and on again and again but nothing.
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Randy
(@Hoody_Super) reported
@virginmedia Your website doesn't work half the time and comes back as no issues when it does work. I also had this issue when I moved from 100 to 350 in December 2020.
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Andrew Kay
(@Musicman007000) reported
@virginmedia worst customer service ever - all I want to do is notify you I am moving house - what a fiasco!
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Paul Smith
(@psmith1803) reported
@virginmedia To make it worse an engineer called me which I agreed on the chat wasn't necessary and I wasn't booked in for anyone to come to the property. Poor support online.