Virgin Media outages and service status in Lancashire, England

Problems in the last 24 hours in Lancashire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancashire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Darwen, Burnley, Leyland, and Rossendale.

City	Problem Type	Report Time
Blackburn	Wi-fi	5 hours ago
Blackburn	Total Blackout	21 hours ago
Blackburn	E-mail	24 hours ago
Preston	Internet	1 day ago
Blackburn	Internet	1 day ago
Darwen	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lancashire, England

Latest outage, problems and issue reports in Lancashire and nearby locations:

• 
  Ruddy (@srudd1992) reported 56 seconds ago from Leyland, England

  @mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia

• 
  Wightpie (@wightpie) reported 5 minutes ago from Blackburn, England

  @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

• 
  nevynxxx (@nevynxxx) reported 16 minutes ago from Rawtenstall, England

  @virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.

• 
  NJW (@NJWesthead) reported 29 minutes ago from Rawtenstall, England

  @virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!

• 
  Ali Gudgeon 💙 (@Libra_Comms) reported 29 minutes ago from Preston, England

  @virginmedia have come home from work to find my internet is down and remains down. Are there any issues in PR2 9TT?

• 
  Taz Ali (@TazAliPreston) reported 31 minutes ago from Preston, England

  @virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience

• 
  Moose And Me (@mooseandme1) reported 34 minutes ago from Great Harwood, England

  @virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.

• 
  Howard Croston 🏁🇬🇧🇬🇬 (@Hnc365) reported 35 minutes ago from Preston, England

  @EppsRacer @virginmedia Gave up with @virginmedia many moons ago with the internet constantly being down which was laughable as I'd been talked into an upgrade that would cure the issue. Gave up with the call centre and sent a letter basically saying stuff! your contract

• 
  Michelle E (@Elle83) reported 35 minutes ago from Walton le Dale, England

  @virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues

• 
  David Gardner (@LeylandDavid) reported 39 minutes ago from Leyland, England

  @virginmedia No updated fix time, as it shows all services as green, and can't detect a problem. It asks us to phone you on 151 to do a little more "digging", but the phone line is DOWN. Oh, and the chatbot doesn't deal with landline issues apparently. Now what???

• 
  Matthew Stansfield (@matt_stanny) reported 41 minutes ago from Burnley, England

  @virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.

• 
  Danny Bolton (@dwb89) reported 41 minutes ago from Altham, England

  Yet again @virginmedia having technical problem on the payment line what a joke this company has become 14 years with them think it’s time to change. And still no word on bill reduction after the down time last week

• 
  Richard Foster (@fos100) reported 43 minutes ago from New Longton, England

  Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets

• 
  David Gardner (@LeylandDavid) reported 47 minutes ago from Leyland, England

  @virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.

• 
  Richard Foster (@fos100) reported 47 minutes ago from New Longton, England

  @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

• 
  Coley B (@Nicole_Baker) reported 49 minutes ago from Whittle-le-Woods, England

  @virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.

• 
  paul kitchen (@pkitch1) reported 51 minutes ago from Whittle-le-Woods, England

  @virginmedia Having problems with our broadband, hub shows a list of critical errors, can’t speak to anyone on the phone, website is useless,where can we get help?

• 
  Michelle E (@Elle83) reported 53 minutes ago from Walton le Dale, England

  @virginmedia can you tell me what hours live chat are open. My delivery never came on Saturday and the live chat box won’t show on webpage to be able to contact someone

• 
  Coley B (@Nicole_Baker) reported 58 minutes ago from Whittle-le-Woods, England

  @virginmedia am I to take your complete and utter silence as the refusal to resolve the outstanding complaint?!? the utter disregard you continuously display towards your customers is disgraceful. You should be ashamed. @MartinSLewis

• 
  Amy 🌼 (@geordiegal97) reported 58 minutes ago from Preston, England

  @virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danger Mouse 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stewiejohn2) reported 5 minutes ago

  @OliverGMcManus @virginmedia They should pay you automatic compensation thru the Ofcom scheme, it is about £6 a day. If they do not agree to pay it, then take them to an Ombudsman service.

• 
  Steve Hilditch (@SteveHilditch) reported 6 minutes ago

  Well done virginmedia. ‘Intermittent signal in your area’ during the penalty shoot out of the champions league final. Missed most of it. Not impressed.

• 
  glazersout (@siralexisared) reported 7 minutes ago

  @LucyProxxyfox @O2 @virginmedia Good luck with a complaint Lucy, mine is nearly 5 months old after O2 cancelled an iwatch contract incorrectly and stuck an arrangement to pay on my credit file, which stays for 6 years. About to go to the ombudsman

• 
  Miles (@milesc2003) reported 11 minutes ago

  @virginmedia Hi again Virgin, why does it look like my engineer appt has been cancelled? And good to know that there is a wider issue in the area.

• 
  Veronica Dodd (@Vonk9) reported 14 minutes ago

  @virginmedia I am having problems activating my HBO Max app

• 
  the_beeb_23 (@thebeeb_23) reported 17 minutes ago

  @virginmedia Oh, I can think you should rest easy in bed knowing that this will never happen. I on the other hand have to spend every moment of every day telling people about what a bunch of front b0ttoms your organisation is and how 5hitty sticks should be deployed to keep away from you

• 
  Sam Tilston (@samtilston) reported 18 minutes ago

  This isn't just a bad press cycle for Virgin Media O2. We are tracking a specific pattern of synthetic 'outage' reports designed to trigger algorithmic short-selling and erode public trust in UK telecoms infrastructure during a sensitive regulatory window.

• 
  Mel54321 (@MelG54321) reported 23 minutes ago

  @virginmedia services down in my whole area since Thursday night. Only got a message at 18.30 yesterday that they had an engineer on site. Child trying to revise for their GCSEs has no Internet access.

• 
  Alissa (@Alissa_SarahLou) reported 25 minutes ago

  @virginmedia When are you going to issue a formal statement on the nationwide outage. Cm16 area been out since last Thursday, but for others I can see it's been a lot longer. Do right by your customers and issue a statement.

• 
  Liv 💚🫶🐅📚 (@LivThms) reported 29 minutes ago

  @britfoodfinder @virginmedia They had a major crash last August...thats when my issue started. After that it wouldnt accept my password, asked for a passkey which I'd never even set up, but didnt provide an option to do so even an 'Ive forgotten my passkey...' etc.