Virgin Media Outage Report in Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancashire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancashire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Blackburn, Preston, Rossendale District, Burnley, Accrington, Clitheroe and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Internet | |
| Blackburn |
||
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancashire, England
Latest outage, problems and issue reports in Lancashire and nearby locations:
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia Your mobile network is crap & your customer service is just as bad.
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia My landline phone has been down all afternoon in PR25 1UJ. Have any others complained about this issue, and if you're aware of the issue, do you have an estimated time for repair. Thanks in advance.
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling
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Dean Wainwright
(@WainwrightDean) reported
from
Accrington, England
@virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me
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Mohammed Seedat | Sports Marketing
(@mseedat0) reported
from
Preston, England
@virginmedia my network is very poor! Getting no signal at all.
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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✨Shimmi✨ Comms open!
(@ShimmiArt) reported
from
Preston, England
@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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Sam Yates
(@Sam_yates4) reported
from
Old Laund Booth, England
@neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia Hi, my broadband has just gone off is there a known issue in my area or do I need to book an engineer ?
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia No updated fix time, as it shows all services as green, and can't detect a problem. It asks us to phone you on 151 to do a little more "digging", but the phone line is DOWN. Oh, and the chatbot doesn't deal with landline issues apparently. Now what???
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia How many more times, the landline is NOT working (no dial tone).
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David Walton
(@Davegas2) reported
from
Feniscowles, England
@virginmedia When are you going to sort out problem with red button on Sky sports, sometimes on, most times off, ongoing problem.
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia It just says to book an engineer, but I don’t want to book it incase it’s an external issue which will be fixed
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia our broadband is down, any idea when this will be back up?
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sarah
(@ms_sasmassey) reported
from
Preston, England
@virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Janet Richardson
(@Dr_JCRichardson) reported
@virginmedia Due to a problem in the chain, we didn't move in the end. The Internet was cut off on our current address on Monday. The move was meant to happen on Tuesday, but didn't. I phoned Wednesday to get us reconnected at our current address, we still don't have any Internet access.
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DontBelieve TheHype
(@DontBelieveHype) reported
@virginmedia IT'S YOUR LEGAL TEAM THAT CAUSED THIS ISSUE. I AM MY LEGAL TEAM :) @BBCWatchdog BUT WATCHDOG REALLY DO NEED TO DO AN EXPOSE ON THIS.
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Kieran
(@kierans69) reported
@virginmedia coming up for hours on chat now and still getting trolled by a bot. Quality customer service as ever.
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Sammy Damage
(@SammyDamage) reported
@virginmedia I've been back in touch since. My connection is constantly on and off, lots of lag in games and being booted from voice recording software due to poor connection. No answers so far.
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PrettyBondGirl
(@TwitchPBG) reported
@virginmedia I'm connected by ethernet cable. This is an ongoing issue and I'm frustrated and fed up.
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Ian Wainwright
(@IanWainwright6) reported
@virginmedia I have recently installed a virgin 360 box, however, no live TV is playing. Diagnostics show that the signal is there but nothing is showing on the TV screen
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LeCroc
(@CrocLeigh) reported
@virginmedia Eventually sorted on livechat, but not overly impressed with the service
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Sam Callaghan
(@SuperSambo88) reported
@virginmedia if I provide my account number, is there a way of getting some recognition to the person who has dealt with my issue and resolved it? We're all quick to shout when things are wrong, time to payback when things go well.
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DontBelieve TheHype
(@DontBelieveHype) reported
@virginmedia I JUST WANT MY NUMBER RE-INSTATED AS IT HAS BEEN OVER 8 DAYS SINCE YOU CUT ME OFF AND YOUR LEGAL DEPARTMENT DID NOT ACT TO STOP IT WHEN EMAILED. @BBCWatchdog I CAN DEAL WITH THE LOSSES CLAIM AFTERWARDS. JUST RECONNECT MY MOBILE PHONE SERVICE. ULTIMATE OOMPH = ULTIMATE JOKE
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Rob L. Davidson
(@robldavidson) reported
CRAZY. Just received an email from @virginmedia that says, ur out of contract and paying £58 per month. If you want a new contract you'll pay more for less at £62 pm. But hey, if you were a new customer we'd only charge you £29, so maybe you want to go elsewhere 4 a better deal?