Virgin Media Outage Report in Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancashire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancashire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Bretherton, Preston, Rossendale District, Burnley, Accrington and Clitheroe.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancashire, England
Latest outage, problems and issue reports in Lancashire and nearby locations:
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Danielle Hickey
(@McGovernDanDan) reported
from
Penwortham, England
@virginmedia The worker who was in charge told me the complaint would go to him so basically it was a waste of time. I have complained but I’m not confident in your processes 😡
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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Tariq Mahmood
(@mrtariqmahmood) reported
from
Burnley, England
@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
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Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
Debating whether to switch from @virginmedia to @skytv after being told I can’t get new deals as I’m a loyal customer of 9 years. They’ve also put the price of my package up twice in the last 8 months 😬
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Philip Dent 🇪🇺
(@prdent73) reported
from
Euxton, England
Noooo!!! The virgin media wifi is down. We might have to start talking to each other..
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DV
(@MrVestibule) reported
from
Preston, England
Hey @virginmedia my internet speed has dropped massively over Christmas and is still poor. I get that people are probably using more bandwidth but this is unacceptable - I’m paying for 200mb & getting 10. I’ve done all the tests and resets with no joy 😤. #virginmedia #broadband
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annbenedict
(@annbenedict9) reported
from
Brinscall, England
@virginmedia surgery phone line keeps cutting out on patients- national issue I am told
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Jen
(@typicalgrill) reported
from
Preston, England
@EyeIzMoorey @cakemog @virginmedia Can confirm virgin are bags of shit. Great when it's working but if you experience a problem. Good ******* luck., 🙃
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Yes problem in the pr7 area all bloody day.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Hi Ty 4 the reply. Very frustrating when I'm using data at home just to receive watsapp messages. i spoke to someone yesterday afternoon. Some settings were changed & was promised it would elevate the problem, but as I described to the chap on the phone this will not rectify it.
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Nick
(@HeywoodNick) reported
from
Preston, England
@virginmedia I cant sign into virgin go....trying to watch the football tonight...but says it cant sign in now and to try later....please help...
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
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Megan Johnson
(@meganlouise1233) reported
from
Preston, England
@virginmedia wifi is absolutely shocking. Anyone looking to change network do not join virgin 🙄
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Col.stavoess.
(@WhitingColette) reported
from
Euxton, England
@virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Newbie Coder
(@newbiecoding) reported
Mum and Stepdad (both in their 70s) lost their TV service yesterday and they phoned @virginmedia and they said the estimated fix date was the 5th of Jan. This is ridiculous!
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Deborah Clancy
(@deborah_clancy) reported
@virginmedia It hasn’t as your online robot is hopeless as is your constant text messaging - reckon they are dealing with 20 people at once tbh no help. Very disappointed after all we were promised
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Lee Burford
(@Lee_burford) reported
@RobLainton @virginmedia 100% agree. Their customer service is an absolute shambles.
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caracol con patas 🐌 🇺🇦
(@caracolconpata1) reported
@virginmedia hello it gets better someone actually phoned me back “we can’t tell you when the fault will be fixed because we can’t communicate with the engineers on site” WTF? @VodafoneUK can you lend these guys a couple of mobiles and explain to them how they work?
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Cazzie Brockbank
(@CazzieB2) reported
@virginmedia tv in fy4 been off for 24 hours nearly now! What compensation do we get and when will it be fixed? Time keeps changing on service status!
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Mark 'Marb0bs' Edgar-Brown
(@Marb0bs) reported
@virginmedia which is the option, I chose! They transferred me to the "care" team, which was technical support, and now im back to retentions... this is a joke, raising prices in a cost of living crisis, and not offering existing customers the same package and price you are offering to others
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Elaine Bateman
(@ElaineBateman15) reported
@virginmedia Looking forward to some heavy compensation from all of this and you have lost a customer and looking at other comments on your site it isn't just us who are unhappy.
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RUNDMC
(@drkcmpbll) reported
@virginmedia Estimated fix date is now 5th January 23. I'm absolutely gutted with this. 13 days when we're all home. Not internet. NO TV service. No phone line. No guarantee of compensation, as last time I was without service for 6 days straight VM didn't have it noted on system.
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Lynsey Dickson
(@LynseyDickson6) reported
Imagine Christmas with no TV, internet or phone line. @virginmedia have estimated our network fault will be fixed by 5th Jan. Not good enough! All the compensation in the world won’t make up for a ruined Christmas! #virginmedia
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Elaine Bateman
(@ElaineBateman15) reported
@virginmedia But you don't because we know that is what the problem is. We tried resetting but all that happens is the white light constantly stays on. We have a qualified electrician at home. All we need is the box. It is all very frustrating and totally unnecessary and unacceptable.