Virgin Media Outage Report in Lanark, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lanark, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Lanark, Scotland
The most recent Virgin Media outage reports came from the following cities: Bellshill, Hamilton, Motherwell, Wishaw and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Bellshill |
Internet | |
| Hamilton |
Internet | |
| Hamilton |
TV | |
| Hamilton |
TV | |
| Hamilton |
TV | |
| Motherwell |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lanark, Scotland
Latest outage, problems and issue reports in Lanark and nearby locations:
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caits ✿
(@cxitlinstowe) reported
from
Motherwell, Scotland
woke up to 300 quid stole out ma account now virgin media is down :) fukn great day boys
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Maurice Logie
(@MauriceLogie) reported
from
Hamilton, Scotland
@vmbusinesshelp @ady315 @vmbusiness Still no internet connection - that’s 4 days . Have called @virginmedia several times and told we don’t appear to have a problem!!!! #shockingservice
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia Yes. WiFi keeps disabling itself and particularly on phones it's doing this and running very slow. Ran a WiFi speed checker and tried restarting the modem many times
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ANN BRODIE
(@TEXASFAN70) reported
from
Hamilton, Scotland
@virginmedia Thanks, but i cant check this as i cant get a decent mobile network signal. Ongoing issue!
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SOPHIE🦋
(@sophiesweeneyx) reported
from
Motherwell, Scotland
How ******** is virgin media this shite 😒
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Gem ❤️
(@GemmaaMurphy) reported
from
Newmains, Scotland
@virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help
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Lynn Donnelly
(@gizzi13) reported
from
Motherwell, Scotland
@virginmedia The automatic txt bot just keeps saying about pausing sports package and then goodbye. Can you please help. I’m desperate
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Dyane Mccourt
(@dyanemccourt) reported
from
Chapelhall, Scotland
@reece_dinsdale @virginmedia We got thru after an hour, they are freezing sky sports payments for now. We were £135 got them down to £84, they no longer have over seas advisors working for them there for taking ages to get thru . Keep trying good luck 😉
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Stuart Hill
(@StuartHill3) reported
from
Motherwell, Scotland
Shocking @virginmedia brand new customer 20 days ago simple request switch from sports to movies to be told no pay for a service you can’t watch... is this customer service at this time of challenges. Didn’t get this with @skytv 😡😡
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Lynn Donnelly
(@gizzi13) reported
from
Motherwell, Scotland
@virginmedia I just need a new power cable. I am not very tech savvy. Please help x
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John Farnan 🏴📷 🇬🇧
(@johnfphotos) reported
from
Motherwell, Scotland
@virginmedia I tend to stay away from community self help areas.
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Alan McGown
(@alanmcgown) reported
from
Hamilton, Scotland
Looks like a bad move trying to contact @virginmedia when you are held on hold for an hour and still waiting
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia There's no known issues.
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia been on hold for 40 minutes waiting for tech support over my WiFi disabling itself and I have an important Skype call in a couple of hours.
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𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗
(@BigRangersBear) reported
from
Motherwell, Scotland
@hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.
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Stuart Hill
(@StuartHill3) reported
from
Motherwell, Scotland
@virginmedia absolutely disgraceful new customer to virgin 3 weeks ago on deal of £70 a month for 12 month cancelled sports which was nightmare but now they try to take £179 out bank which I block and the cut it off leaving no WiFi or tv .... shocking 3 weeks service worst ever
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Ally Mason
(@allym08) reported
from
Hamilton, Scotland
@Cossybhoy67 @bazza141 @virginmedia Cheers m8 ours just shut down error codes for unplugged cables etc los different codes on different TVs
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia It's literally only affecting phones now and was on off with laptops. Laptops have been fine for a day, signal is still there from furtheest point of house, just constantly disabling.
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Alan Hay
(@hazey_81) reported
from
Motherwell, Scotland
Perfect timing for @virginmedia to go down as people work from home... #virginmedia
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Ⓥ Vegan Alba (from 🏡) 🏴🇪🇺🌱🌍
(@StevoMcKenna7) reported
from
Motherwell, Scotland
Virgin media down again. Such a shit service at times.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicole
(@nhutchins1985) reported
@virginmedia Yes he is a customer and his contract had ended therefore your discounts that you had in place also ended. However no notice was given and we cannot access our account online due to your negligence. I tried to sort this almost 3 Years ago and got no where!!!!
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Philip Galea
(@philip_galea) reported
@virginmedia Just got a SMS claiming it's up and running and we've rebooted and it's absolutely still not working and other people are also complaining too on exactly the same setup Gig1 Hub4. This upgrade has turned into a farce!
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🌑celtic roots
(@rockchickmummy) reported
@virginmedia our internet went down last night. I’ve a child trying to do schoolwork and a mature student needing access to his institution. Apparently there’s a fault in the area. Could you kindly address this.
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ian
(@IDeayton) reported
@Scottish720 @virginmedia It’s been down since 9.30 am this morning
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Sonal
(@Sonal_techphobe) reported
@virginmedia So I have little no idea what is going on. A Virgin colleague called Nathan asked me days ago if I wanted a 24hr disconnection…I said yes, but no word back. I’m going to cancel my direct debit or kill myself. Yes, that’s sadly how far you have pushed me 😥
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Nicole
(@nhutchins1985) reported
@virginmedia The issue I’m having is your staff seem incapable of rectifying my complaint! Your service is deplorable! You seriously need to train your staff better. I spent over an hour this morning on the phone just to be cut off!!!!
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Robin Gissing
(@robingissing) reported
@virginmedia Internet has been off for 2 days now, the estimated resolution come comes, doesn’t get fixed, is punted to some other faraway hour. What exactly is wrong with it?
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Emma
(@emmah2484) reported
@virginmedia Unfortunately this time it's just not good enough as soon as my contracts up I'm going somewhere else, this keeps happening it aas only last month every saturday the broadband went down
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Kevin Mcdonald
(@kevinmcdonald33) reported
@virginmedia just had a text saying the broadband connection in my area now sorted. Which it was, for 5 minutes. Now it's back off again. Already reset router. I'm not only one with this issue. Any update on the problem / actual fix? Unable to work for 1 and a half days so far...
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Danny Delusion
(@Eve_Sc0t1sh) reported
@Amy_Anderson86 @virginmedia Yeah, but once it hits 3, watch it magically change to "fix by 5pm" again...