Virgin Media

Virgin Media Outage Report in Lanark, Scotland

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The latest reports from users having issues in Lanark come from postal codes ML11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lanark, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lanark, Scotland 12/30/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lanark, Scotland

The most recent Virgin Media outage reports came from the following cities: Bellshill, Hamilton, Uddingston, Lanark, Motherwell, Carluke and Bothwell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBellshill Wi-fi
United KingdomHamilton Wi-fi
United KingdomHamilton Internet
United KingdomUddingston Internet
United KingdomBellshill Internet
United KingdomLanark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lanark, Scotland

Latest outage, problems and issue reports in Lanark and nearby locations:

  • sophiesweeneyx SOPHIE🦋 (@sophiesweeneyx) reported from Motherwell, Scotland

    How ******** is virgin media this shite 😒

  • BigRangersBear 𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗 (@BigRangersBear) reported from Motherwell, Scotland

    @hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.

  • gizzi13 Lynn Donnelly (@gizzi13) reported from Motherwell, Scotland

    @virginmedia I just need a new power cable. I am not very tech savvy. Please help x

  • StuartHill3 Stuart Hill (@StuartHill3) reported from Motherwell, Scotland

    @virginmedia absolutely disgraceful new customer to virgin 3 weeks ago on deal of £70 a month for 12 month cancelled sports which was nightmare but now they try to take £179 out bank which I block and the cut it off leaving no WiFi or tv .... shocking 3 weeks service worst ever

  • dyanemccourt Dyane Mccourt (@dyanemccourt) reported from Chapelhall, Scotland

    @reece_dinsdale @virginmedia We got thru after an hour, they are freezing sky sports payments for now. We were £135 got them down to £84, they no longer have over seas advisors working for them there for taking ages to get thru . Keep trying good luck 😉

  • Yaco1872 Yaco (@Yaco1872) reported from Larkhall, Scotland

    Anyone else’s premier sports feed on virgin media ******* awful?

  • chisy10 Chisy (@chisy10) reported from Hamilton, Scotland

    @FromThe1stBend Subscribed to Premier Sports (via Virgin Media) purely for speedway only to find out this morning that BoxNation isn't part of the package! Poor show, @PremierSportsTV

  • StevoMcKenna7 Ⓥ Vegan Alba (from 🏡) 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌱🌍 (@StevoMcKenna7) reported from Motherwell, Scotland

    Virgin media down again. Such a shit service at times.

  • aidanisjustme A. Coates (@aidanisjustme) reported from Hamilton, Scotland

    @virginmedia Currenrly experiencing downed service on my WiFi connection. Deadlines to be met tonight. I find this to be a breach of contract with the service you are to provide. A lack of skill and care on the part or yourselves. 😡

  • allym08 Ally Mason (@allym08) reported from Hamilton, Scotland

    @Cossybhoy67 @bazza141 @virginmedia Cheers m8 ours just shut down error codes for unplugged cables etc los different codes on different TVs

  • gizzi13 Lynn Donnelly (@gizzi13) reported from Motherwell, Scotland

    @virginmedia The automatic txt bot just keeps saying about pausing sports package and then goodbye. Can you please help. I’m desperate

  • hazey_81 Alan Hay (@hazey_81) reported from Motherwell, Scotland

    Perfect timing for @virginmedia to go down as people work from home... #virginmedia

  • johnfphotos John Farnan 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 🇬🇧 (@johnfphotos) reported from Motherwell, Scotland

    @virginmedia I tend to stay away from community self help areas.

  • TEXASFAN70 ANN BRODIE (@TEXASFAN70) reported from Hamilton, Scotland

    @NewtDTD @virginmedia Oh good luck. I just finished as it went down!

  • meganmcginty Megan Lannigan (@meganmcginty) reported from Carluke, Scotland

    @virginmedia Hello, it’s a billing issue.

  • bawz Darren of Mcilvaney (@bawz) reported from Hamilton, Scotland

    Internet down. In the middle of trying to get Black Spindle. Sort it out Virgin Media! That's twice in a week 🤬

  • Gaz_Preston Gary Preston (@Gaz_Preston) reported from Motherwell, Scotland

    @virginmedia Truly awful Internet service provided since I joined 18 months ago. Disconnects constantly, 20mb download speeds when I should be getting at least 200Mb. Home working becoming impossible due to constant outages. Old dial-up connection was better ☹

  • cxitlinstowe caits ✿ (@cxitlinstowe) reported from Motherwell, Scotland

    woke up to 300 quid stole out ma account now virgin media is down :) fukn great day boys

  • TEXASFAN70 ANN BRODIE (@TEXASFAN70) reported from Hamilton, Scotland

    @virginmedia Thanks, but i cant check this as i cant get a decent mobile network signal. Ongoing issue!

  • GemmaaMurphy Gem ❤️ (@GemmaaMurphy) reported from Newmains, Scotland

    @virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • m25driving David (@m25driving) reported

    @virginmedia unbelievably bad customer service! Two missed install appointments with no notice! The best part of 3 hours on the phone! Still no resolution! Not a great first impression for a new customer! I hope the rest of the contract it this bad!

  • hoylus Phil Hoyle (@hoylus) reported

    @virginmedia I’ve booked an engineer visit twice and your system keeps cancelling it due to a ‘network error’ and yet I still do not have reliable wifi.

  • beekennedy_ bee 💛🐝 (@beekennedy_) reported

    **** virgin media wifi, I don't get to play kahoot cause my teacher has an Internet outage

  • 88beaver Kelly Dunn (@88beaver) reported

    @virginmedia @virginmedia - I’m afraid to say that because of the slow communication and poor response time -I cannot have my mother-in-law unable to access her own account and control her spending therefore we as a family will be leaving on mass. Not good customer service I’m afraid!

  • fidofinns fergus o`donnell (@fidofinns) reported

    @virginmedia what an absolute joke you are I've been held on the phone for over 50 minutes and when I get through to speak to someone they say hello then put the phone down to say I am livid is an understatement. You make sure I pay each month though

  • JaymesUI James ♧ (@JaymesUI) reported

    @virginmedia I turned on my Tivo box before and it is just saying "preparing channels" whilst stuck on 25%, I've ran a service check for my area but it doesn't show any problems, do you have any idea what's up?

  • ChriMBow CMB77💙 (@ChriMBow) reported

    @virginmedia Just WiFi. Its been like this for months. It seemed to get better and now it is off more than it is on in certain parts of the house. Been a customer for years and this is the worst WiFi I've had but also the worst customer service when I rang

  • WhatSamSawToday Sam Collett (@WhatSamSawToday) reported

    For the second day running @virginmedia tell me their systems are down and I cannot leave them. Having spent a total of 2.5 hours waiting on the phone I requested they call me back when their systems work. They replied they cannot do that. Talk about shoddy service!

  • taharali Tahar Ali (@taharali) reported

    @virginmedia Do you have an email address that I can send a written complaint to?

  • charlie_simon1 Charlie Simon (@charlie_simon1) reported

    @virginmedia Literally came out of the hospital ward to take you up on your offer of a webchat. You are supposed to be customer service. This does feel like a joke now. Send me a webchat link to resolve this at 4pm. Or is that too complicated?