Virgin Media outages and service status in Lanark, Scotland
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Lanark, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 22, 2:27 PM GMT+1.
- TV (86%)
- Internet (9%)
- Wi-fi (3%)
- E-mail (1%)
- Total Blackout (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lanark, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lanark, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lanark, Scotland
The most recent Virgin Media outage reports came from the following cities: Motherwell, Viewpark, Hamilton, Bellshill, Uddingston, Wishaw, Strathaven, and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Motherwell
|
TV | 3 hours ago |
|
Viewpark
|
TV | 6 days ago |
|
Hamilton
|
TV | 8 days ago |
|
Motherwell
|
TV | 8 days ago |
|
Motherwell
|
Internet | 8 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Lanark, Scotland
Latest outage, problems and issue reports in Lanark and nearby locations:
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Alan Hay (@hazey_81) reported from Motherwell, ScotlandPerfect timing for @virginmedia to go down as people work from home... #virginmedia
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Gem ❤️ (@GemmaaMurphy) reported from Newmains, Scotland@virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help
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Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland@virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?
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Housty (@mick_demarco) reported from Larkhall, Scotland@virginmedia It's literally only affecting phones now and was on off with laptops. Laptops have been fine for a day, signal is still there from furtheest point of house, just constantly disabling.
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Gary Preston (@Gaz_Preston) reported from Motherwell, Scotland@virginmedia Truly awful Internet service provided since I joined 18 months ago. Disconnects constantly, 20mb download speeds when I should be getting at least 200Mb. Home working becoming impossible due to constant outages. Old dial-up connection was better ☹
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Gavin Jackson (@Wizzler_uk) reported from Motherwell, Scotland@Vadoseflame @Shadow_Official @virginmedia Never have been, I remember having a local techs mobile number because anytime anyone joined locally it borked my connection, and he'd fix it on the way home. So many 2hr+ calls to tell them I was offline and go through "diagnostics".
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, ScotlandHi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻
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Housty (@mick_demarco) reported from Larkhall, Scotland@virginmedia been on hold for 40 minutes waiting for tech support over my WiFi disabling itself and I have an important Skype call in a couple of hours.
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ANN BRODIE (@TEXASFAN70) reported from Hamilton, Scotland@NewtDTD @virginmedia Oh good luck. I just finished as it went down!
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kenny blythe (@kennyjblythe) reported from Hamilton, Scotland@virginmedia is your website down again?
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Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, ScotlandOnce again unbroken promise from Virgin Media. Still awaiting refund. Disgusting customer service from this company.
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Francesca Docherty (@FrancescaDocher) reported from Overtown, Scotland@virginmedia you are not very good at keeping your side of the contract but you expect regular FULL payment for INCOMPLETE SERVICE AND EQUIPMENT. Your customer service need more training on how to complete work orders and deliver the proper equipment.
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?
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Lady Ra_Bleather🏴🇺🇦 (@ra_bleather) reported from Motherwell, Scotland@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice
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Alan Lappin (@GiggsyBlantyre) reported from Hamilton, ScotlandHere @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.
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Paul Ford 🏴🇪🇺 (@Paul_Ford80) reported from Hamilton, Scotland@virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.
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Megan Lannigan (@meganmcginty) reported from Carluke, Scotland@virginmedia Hello, it’s a billing issue.
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Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland@virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks
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Ross Reid (@RossRei13692512) reported from Uddingston, Scotland@virginmedia VM service shocking once again
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Stuart Hill (@StuartHill3) reported from Motherwell, Scotland@virginmedia absolutely disgraceful new customer to virgin 3 weeks ago on deal of £70 a month for 12 month cancelled sports which was nightmare but now they try to take £179 out bank which I block and the cut it off leaving no WiFi or tv .... shocking 3 weeks service worst ever
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BigK (@KelvinFavell) reported@virginmedia is there an issue sending out a 360 upgrade box? Told it takes up to 7 days. It is now 12.
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Ryan Stringer (@RyanStringer72) reported@IamCarrieagain @virginmedia Cancel them. Go elsewhere. You shouldn't be paying for something your not getting. They are bullies. I don't understand why people pay for these services.
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michael albertina (@scoggs70) reported@virginmedia why do none of my apps work after the upgrade to TV360 ... thought I was going to get a better service?
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Ben Leo (@Benleo) reportedI have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.
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Barbs ⚒️🫧🩵 (@BarbaraGalqmhs) reported@Benleo @lindseyjacks67 Your biggest mistake was entertaining Virgin media in the first place! I would never give any money to Richard Branson..ever! Vile man!
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FraserMlastname (@FraserWMartin1) reported@virginmedia how do I stop the daily spam phone calls from your overseas sales team, for that reason I will be leaving after 15 years as a customer at the end of my contract.
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Cranberry Pointy Toes Kazi54 🌸🧚🏻🙂 (@KarenJukes2) reported@Benleo @SenseiBear44 @virginmedia They are awful !! I ditched them years ago for the most awful customer service !
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Chrissie (@Luv_Farmers) reported@Benleo @virginmedia I'm surprised that an investigative journalist even accepted these conditions in the 1st place. VM has an awful reputation for this kind of behaviour which is widely known. Sorry this happened to you but it was to be expected
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Mick (@MKE4612) reported@Benleo @virginmedia Make sure you announce which show you'll be showing this on, I would be very interested to watch. There are so many horror stories of people who are vulnerable and getting scammed by these mainstream companies like Virgin. **** them up Ben.
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Teresa 💜 (@Terristarfish) reported@Benleo We left @virginmedia as they had such poor customer service!