Virgin Media Outage Report in Lanark, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lanark, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lanark, Scotland
The most recent Virgin Media outage reports came from the following cities: Hamilton, Bellshill, Motherwell, Strathaven, Uddingston and Lanark.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Wi-fi | |
| Bellshill |
TV | |
| Motherwell |
Wi-fi | |
| Strathaven |
Internet | |
| Uddingston |
Internet | |
| Bellshill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lanark, Scotland
Latest outage, problems and issue reports in Lanark and nearby locations:
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Lynn Donnelly
(@gizzi13) reported
from
Motherwell, Scotland
@virginmedia I just need a new power cable. I am not very tech savvy. Please help x
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia Yes. WiFi keeps disabling itself and particularly on phones it's doing this and running very slow. Ran a WiFi speed checker and tried restarting the modem many times
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Ally Mason
(@allym08) reported
from
Hamilton, Scotland
@Cossybhoy67 @bazza141 @virginmedia Cheers m8 ours just shut down error codes for unplugged cables etc los different codes on different TVs
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Alan McGown
(@alanmcgown) reported
from
Hamilton, Scotland
Looks like a bad move trying to contact @virginmedia when you are held on hold for an hour and still waiting
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Dyane Mccourt
(@dyanemccourt) reported
from
Chapelhall, Scotland
@reece_dinsdale @virginmedia We got thru after an hour, they are freezing sky sports payments for now. We were £135 got them down to £84, they no longer have over seas advisors working for them there for taking ages to get thru . Keep trying good luck 😉
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Lynn Donnelly
(@gizzi13) reported
from
Motherwell, Scotland
@virginmedia The automatic txt bot just keeps saying about pausing sports package and then goodbye. Can you please help. I’m desperate
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Ⓥ Vegan Alba (from 🏡) 🏴🇪🇺🌱🌍
(@StevoMcKenna7) reported
from
Motherwell, Scotland
Virgin media down again. Such a shit service at times.
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SOPHIE🦋
(@sophiesweeneyx) reported
from
Motherwell, Scotland
How ******** is virgin media this shite 😒
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ANN BRODIE
(@TEXASFAN70) reported
from
Hamilton, Scotland
@virginmedia Thanks, but i cant check this as i cant get a decent mobile network signal. Ongoing issue!
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ANN BRODIE
(@TEXASFAN70) reported
from
Hamilton, Scotland
@NewtDTD @virginmedia Oh good luck. I just finished as it went down!
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia It's literally only affecting phones now and was on off with laptops. Laptops have been fine for a day, signal is still there from furtheest point of house, just constantly disabling.
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia There's no known issues.
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caits ✿
(@cxitlinstowe) reported
from
Motherwell, Scotland
woke up to 300 quid stole out ma account now virgin media is down :) fukn great day boys
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Alan Hay
(@hazey_81) reported
from
Motherwell, Scotland
Perfect timing for @virginmedia to go down as people work from home... #virginmedia
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia been on hold for 40 minutes waiting for tech support over my WiFi disabling itself and I have an important Skype call in a couple of hours.
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𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗
(@BigRangersBear) reported
from
Motherwell, Scotland
@hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.
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John Farnan 🏴📷 🇬🇧
(@johnfphotos) reported
from
Motherwell, Scotland
@virginmedia I tend to stay away from community self help areas.
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Gem ❤️
(@GemmaaMurphy) reported
from
Newmains, Scotland
@virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help
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Stuart Hill
(@StuartHill3) reported
from
Motherwell, Scotland
@virginmedia absolutely disgraceful new customer to virgin 3 weeks ago on deal of £70 a month for 12 month cancelled sports which was nightmare but now they try to take £179 out bank which I block and the cut it off leaving no WiFi or tv .... shocking 3 weeks service worst ever
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Stuart Hill
(@StuartHill3) reported
from
Motherwell, Scotland
Shocking @virginmedia brand new customer 20 days ago simple request switch from sports to movies to be told no pay for a service you can’t watch... is this customer service at this time of challenges. Didn’t get this with @skytv 😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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heather-mummy
(@heatherlouise13) reported
@virginmedia @virginhelp I was assured that I was being refunded 2 months Netflix on this months bill, I'm utterly disgusted this is the 4th time I've rung over the same problem
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Sam
(@samduz) reported
@WisdomWarrior7 @virginmedia Agree. Also been terrible for weeks
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Leigh
(@leigherin88) reported
@virginmedia You haven’t contacted me within 28 days! You’ve broken your own promise!
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Mike
(@mike70abc) reported
@virginmedia is there a problem in M29 my broadband has been awful all day and now my TiVo box keeps going off while we’re trying to watch the match - not happy 😡
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Jess
(@jhavfc) reported
@byellielouise @JimmyBob1981 @virginmedia I had awful customer service too.
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Miss B
(@S9my_B) reported
@jemmskii @virginmedia My father had the same issue... they soon got in touch when he cancelled his DD. Lol
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Cuppeth Of Cake 🧁 🤘
(@LadyCupcake1990) reported
@LoazB @virginmedia again?! this company is literally the worst 😩
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Roddy Scott
(@theroddyscott) reported
from
Kirkintilloch, Scotland
@virginmedia terrible customer service while on the phone to one of your technical staff tonight... put on hold as they don’t have an answer then cut off not once but twice... shambles 😡
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Adam
(@GoonerGreggs) reported
@virginmedia Yes they are all connected. It looks like this is the same issue for lots of people on our estate, which would assume there is a local issue. But no-one or nothing can tell us what or when it will be fixed!
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david watson
(@davidwatson07) reported
@virginmedia Hi I have already spoken to them and apparently they can offer a new customer the ultimate oomph bundle for £79 but want more than £90 from me for the same !! Even though I’ve been a custom for years. Very poor service.