Virgin Media Outage Report in Keresley, Coventry, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Keresley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keresley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Keresley, Coventry, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Coventry, Nuneaton, Hinckley, Royal Leamington Spa, Rugby and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
||
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Keresley, England
Latest outage, problems and issue reports in Keresley and nearby locations:
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no reply to my complaint a month ago or reply to my tweets. You're awful
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Andy
(@a_Muss60) reported
from
Solihull, England
@virginmedia 😱 a 100mb internet, TV and phone service that works.
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia
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Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
@virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no response to my complaint a month ago
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no reply to my complaint from 18th November. Great service
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia absolute disgrace, shocking customer service/experience. By bill still isn't sorted can't believe the clowns you pay a wage to #theft #fraud I also have a bill for you for my time wasted on this it's currently £650, it will be arriving at your offices Monday morning
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Gaz Curtis
(@GazlarQuackster) reported
from
Rugby, England
Should @virginmedia just accept they are a **** show and refund everyone who’s paid to watch Joshua VS Pulev
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Jeff Roach
(@roachie1969) reported
from
Solihull, England
@virginmedia what are the customer service hours at the moment?
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia Still no reply to my complaint
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Neil Smith
(@nsmith135) reported
from
Bedworth, England
Anyone else have trouble with the boxing being pixelated @virginmedia @SkySportsBoxing
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
@debnelson1964 @virginmedia Not working for me
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia That service is useless it makes up things that isn’t the question I ask
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Why is it your call centres and your web chat give no answer for hours on end, and your website constantly falls over returning error messages.... “Whoops! Something went wrong!” Your customer service is a joke!
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Samantha 🤶🏻
(@essjayarr) reported
from
Coventry, England
Think the issue is with Virgin Media now... Sky gang seem to have stuff working again. Fingers crossed Virgin sorts itself.
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Alex Lowe
(@alexlowe95) reported
from
Birmingham, England
@virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
@virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@Mattplaysgames7 @virginmedia Looks like the Erdington area is down
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia "your bill is wrong" No **** Sherlock. @richardbranson can I get a job, it sounds really easy...Turn up, **** up, steal money, not care! counting down until my contract ends...#whatajoke #Shambles #virginmedia ps Mr branson I have a bill for my time wasted on this 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Janey Clarke
(@sliceofcake) reported
@virginmedia I am hugely disappointed with your customer service team cold calling to sell me an upgrade and continued to try to get me to spend more money, despite telling her 3 times, I was deeply disappointed by my costs -am looking to terminate my contract. #trainingneeded
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Peter
(@PeterJR58) reported
@virginmedia Why can’t you get bill me the correct amount I agreed to for my mobile contract.Speaking to your overseas customer service is a waste of time spoke twice got put through to customer care but was cut off.Put in online complaint form not a clue when I will get a reply.
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Janet Stollery
(@janetstollery) reported
@virginmedia No engineer and I spent all day on the phone yesterday - I was totally let down. I wrote to Mr Schueler last night.
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sheila.murray.1@hotmail.com
(@sheilamurray1h3) reported
Want to leave Virgin Media, mobile, insurance. Absolutely incompetent any time I have issues. One hiccup after another. @virginmedia you make everything so tedious and difficult to sort. #useless
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Al
(@kenobiman352) reported
@virginmedia Broadband been down past 3-4 weeks every night at 12:00AM, ridiculous paying so much to go through this. No known faults in area. Care to explain? I am not only customer complaining about this
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Milo
(@MoreThanAjax) reported
@virginmedia Hi yes the lines outside the home are old, apparently the Senior engineer yesterday never completed the work order. I have been compensated with a month free and a new engineer sent out today to complete the task
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amsflyer
(@amsflyer2) reported
@yah18ya @virginmedia Same issue in south east london
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Stephen Kelly
(@woodenbelly) reported
@virginmedia how can a global company be so messed up 3 years of battles to sort my account and you still screw up are you accountable to no one. Mr Branson do you give a damn every complaint falls on deaf ears
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Leah
(@leahjade_98) reported
Never known a company quite like Virgin Media. Want to watch telly without interference? No chance. Want to pay your bill? Website is unusable. Want to ring us? Not today.
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Fiona Purchase
(@hiyaitsfiona) reported
@virginmedia It’s ML8. We have raised a complaint, but that won’t resolve the issue now, and it’ll be a second online support meeting for my husband missed this morning. Extraordinarily poor service.