Virgin Media Outage Report in Keresley, Coventry, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Keresley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keresley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Keresley, Coventry, England
The most recent Virgin Media outage reports came from the following cities: Royal Leamington Spa, Birmingham, Rugby, Coventry, Kenilworth, Sutton Coldfield, Nuneaton, Warwick, Hinckley, Solihull and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Leamington Spa |
Internet | |
| Birmingham |
Internet | |
| Rugby |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Coventry |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Keresley, England
Latest outage, problems and issue reports in Keresley and nearby locations:
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I have just switched my parents over to you for broadband along with their 2 mobiles and I have a pending broadband order to be installed next week for my new house. So I’m extremely disappointed in how I’m being treated, I may have no option to cancel the lot.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia i give up now can't get through no broadband yet again I want my contract cancelled I'm paying for a service I never get! Will someone contact me I'm cancelling my direct debit not getting a penny more off me until i get broadband!
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia @Nicebikeman1 Hi @virginmedia how can we speak to them if they are not answering! Feels like you do it on purpose so you can charge people for claiming they have the notice after 30 days, when you just not allowed them to cancel if no one answer and there is no other way!
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia It says no known issue but the faults intermittent
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I haven’t really got anywhere, I wanted ideally to discuss the process I went through and what I was advised online placing my upgrade. I have contacted CD via text but i have just been told nothing can be done and pick a new tariff! Struggled to try raise a complaint also...
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia hi, desperately trying to get through to someone to give my 30 day notice of end of broadband and not continue at the end of my 1 year contract. Been for hours trying to get through to the phone, unable to do via portal or otherwise. Please help
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?
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Myles Cheshire
(@mylescheshire) reported
from
Bedworth, England
Bad enough that I have to wait so long to get through, you don’t have to force Sam Smith on me do you though @virginmedia
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia I have says no issues but it’s intermittent
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Jaymini Desai
(@JayminiDesai) reported
from
Solihull, England
@virginmedia am struggling to get through to anyone at virgin. It’s ridiculous. You have sent my SIM card to my old address and now I can not retrieve it or get in contact with you m. 2 hours on hold to be cut off. Messaged on chat and no response. Help!!!!!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
I seem to speak to @virginmedia more than I do my kids , been on hold for just the 54mins now regarding the fast speed broadband i pay for but never get!
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia Sorry my tweet mentioned I contacted customer service via text. Asked for my complaint to be raised to a senior manager to discuss the upgrade process and wording, but was just offered a deadlock letter within 15 days! Not your procedure in your complaints code of practice..
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Sue Hartley RGN 🌈
(@Happysmiler64) reported
from
Solihull, England
@virginmedia is it possible that I will actually speak to someone about my woeful service. Have been waiting 38 minutes so far. #frustratedNHSworker
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia @TheAmos123 Hi, please help, I have to give today my 30 days notice and have no other way to do it that speaking to someone but no one is answering! I am a key worker for NHS, your website says you are prioritising is but does not feel like it 😢
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@DaveRumbold @virginmedia Thank you Dave, how did you manage to get through to them? Feels impossible! I am at work and keep on taking breaks to see if they get back to me, but the days tree n is absolutely broken. Should be able to terminate from the online portal!
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia Yes the problem has been ongoing for the last 2 weeks
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia But I need to give my notice within today? How is it possible if you give people no other way to cancel it?! Every other company let’s you do it by clicking an option on the portal. I am an NHS key worker and feel like you are taking advantage of people money time! Let me cancel!
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james avfc
(@jamesgrvilla) reported
from
Birmingham, England
@virginmedia could someone please get in touch with me as our broadband is going down at least every other day and it’s not good enough
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rachel manning
(@rachel_manning1) reported
from
Solihull, England
@virginmedia I switched my phone sim as instructed 2 days ago and I still can't receive calls. I've been on hold with customer services for 45 mins. Can u help please?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia internet down again 6 days in a row now!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca
(@_rebcam) reported
@virginmedia my mobile service has been down all morning, is there an issue in the Midlothian area today? Can’t see anything online.
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David Buckell
(@DavidBuckell) reported
@virginmedia broadband been mostly down all morning in Bournemouth. Ethernet keeps permanently dropping out and WiFi is sporadic. Trying to work from home. This broadband isn't cheap #virginmedia
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apna style
(@apnastyle11) reported
Broadband is rubbish considering I am paying for 200mbps with a booster. Rang customer service who confirmed I have poor broadband but instead want to upsell their wifi pod rather than fix the problem. @virginmedia #ofcom #broadband #bbcwatchdog
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Andy Parslow - P6
(@1Parz) reported
@virginmedia I see, well I was awaiting a call after 3:30pm sorry for the confusion. I will be home around 6pm today or tomorrow if that’s a help ?
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jonesy
(@jonesy55069032) reported
@virginmedia I’ve exhausted every avenue for trying to get the issue sorted. See previous message about 6 months. How long do you expect me to put up with the issues? I just want to cancel as you did not uphold your end of the contract
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Lucia Drake
(@LucyLuDrake) reported
@virginmedia This was do e wireless... Because that is where the issue is occuring... And for the millionth time saying this... There is no tidy way of running a cable to my room, so using cable is out of the question for me.
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💿 🍄 Koli
(@purplescroll) reported
@virginmedia Your status page never says there are problems, even when my connection was down for 5 hours last week.
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Tam Anglais🍀🍀🏴🇮🇹
(@nohunshere) reported
@virginmedia Clearly there’s issues at your end
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Peter Reid ☃️
(@ReidWeb) reported
@l_Kathleen_l I was with Virgin Media for 2 years and saw random drops for periods of time, that were discussed on twitter but never actually acknowledged.
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P
(@Whats_UpWithU) reported
@virginmedia @wizkidayo Still waiting for you Customer Service to get back to me. Awful company to deal with.