Virgin Media outages and service status in Keresley, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Keresley, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 28, 11:02 PM GMT+1.
- TV (64%)
- Internet (28%)
- Wi-fi (5%)
- E-mail (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Keresley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keresley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Keresley, England
The most recent Virgin Media outage reports came from the following cities: Sutton Coldfield, Solihull, Henley in Arden, Nuneaton, Coventry, Hinckley, Bedworth, Royal Leamington Spa, and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 18 hours ago |
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TV | 1 day ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Internet | 3 days ago |
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Wi-fi | 4 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Keresley, England
Latest outage, problems and issue reports in Keresley and nearby locations:
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Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia Tech support which is just another auto bot? Done that already
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
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GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England@virginmedia Even more reason to cancel, typical corporate strategy why offer people something cheaper in today’s economic climate when you can continue to rip them off
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natalie garrettbrown (@nataliegarrettb) reported from Coventry, England@virginmedia please could you clarify if there is a service (internet) disruption in CV3?
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👻🎃Tara but a spookier version🎃👻🏳️🌈🇮🇸🇮🇪 (@TheBluestStar) reported from Coventry, England@virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.
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Peter Brocklehurst (@pasty_pete) reported from Solihull, EnglandGood old virgin media down again twitch in one week and I’m told two to three days before anyone can come out yet I bet the bill will arrive on time
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia It's not faulty. It's not a wifi or broadband issue. You don't have enough backhaul capacity.
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Litebox Architecture (@LiteBoxA) reported from Nuneaton, England@virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??
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chris (@Covlad459811) reported from Coventry, England@Ledscov @virginmedia We are going to cancel the lot tomorrow as good as the product is not prepared to pay this sorta money with the price of everything going us they will be sacrificed
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service
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Charlotte (@charlottetomtom) reported from Solihull, England@virginmedia trying to call to cancel my son’s broadband now he’s left his student digs. Called three times now, get passed to the cancellation team, on hold for 30mins then get cut off. THREE TIMES IN A ROW. please help
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natalie garrettbrown (@nataliegarrettb) reported from Coventry, England@virginmedia Yes it’s showing problems i our area. Can you confirm please and when it will be resolved. Service has been poor for the last 48 hours.
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Andrew Markou (@Andyfoodie) reported from Tamworth District, EnglandHi @virginmedia I live in the B77 4LD area and we use you as our Broadband providers. Has the network gone down and if so approximately when will it get fixed and be back up and running?
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Samantha Worrall (@Samsmilew) reported from Warwickshire, England@virginmedia Hi there Can you confirm there is a technical issue your end with the audio description permanently on despite following instructions to switch off when recording from ITV. Found several tweets about the same issue?
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia I am mate awful service
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...
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Pat Ryan (@b1gpat) reported from Nuneaton, England@virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.
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Iain Gorrie (@oftherain) reported from Ryton-on-Dunsmore, England@virginmedia I have now emailed your CEO laying out the complaint in further detail.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Deborah Guina (@DeborahGuina1) reported@alisterrussell @PeteUK7 @virginmedia My sis in law was in ICU on a ventilator, I had just brought my brother back from another hospital after an MI. A debt collector for a utility Co knocked at his door. Atm the hospital rang to say we had to go down ( SIL later died) the debt guy said not to worry & offered a lift!
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zoe (@mrsdefleppard_) reported@PeteUK7 @virginmedia I rang an insurance company cos I put in a claim for a cancelled holiday asked them if they needed my dads death certificate their reply was has he died erm wtf. Some companies have no tact at all 🤬
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Stevey C 🇮🇪 (@SteveyC9) reported@VodafoneIreland If there are webpages that I can access via Virgin Media or Three but not via your broadband service, then I think you have a problem.
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Brian N (@BrianNicholso16) reported@markenello @virginmedia Been through the frustrations too Mark. Almost made my blood boil, cut off several times while on long calls and took ages to manage to leave. Had issues afterwards too. Moved to EE and really happy and a UK call centre with very helpful folk. Fifty pounds a month less too!
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Mark vix (@Vikk3rs146) reported@Refan80 @virginmedia Makes me sick mate ..they know the issue and just sit there being dumb and stating the obvious
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markrmifsud (@markrmifsud) reported@virginmedia it's been said that service should resume 16:00 tomorrow?
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Rob Holroyd (@RobHolroyd) reported@PeteUK7 @virginmedia We're having the same problem, been a year now, my dad is having to pay bills manually and incurring additional charges as they won't recognise his wife has died after countless emails and calls. It's disgusting.
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Pam (@pam_flyers) reported@virginmedia what is wrong with the tv service in the KY6 2BT area? When will it be fixed?
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Mkkoll.eth 🏴🌊🏆 (@Mkkoll) reported@virginmedia @PeteUK7 This is what happens when you farm out yoir customer service to third worlders who run your 'support' until lunchtime then phone scams in the afternoon.
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Pete 😷 #COVIDisAirborne (@PeteUK7) reported@itsendeavour @virginmedia I hope they listen to the feedback they are receiving here. Not that I suppose they care that much. It's all about pleasing shareholders rather than providing professional service to their customers.