Virgin Media

Virgin Media Outage Report in Hurst Green, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hurst Green, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurst Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hurst Green, Lancashire, England 11/04/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hurst Green, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Preston, Burnley and Blackburn.

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City Problem Type Report Time
United KingdomLeyland Total Blackout
United KingdomLeyland Internet
United KingdomPreston TV
United KingdomBurnley Wi-fi
United KingdomBlackburn TV
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hurst Green, England

Latest outage, problems and issue reports in Hurst Green and nearby locations:

  • stevelthompsom Steve Thompson (@stevelthompsom) reported from Preston, England

    @virginmedia new customer trying to register on your media app always comes up with an error code!!!! Not a great start......may cancel if this is how you roll ??

  • wightpie Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant

  • WainwrightDean Dean Wainwright (@WainwrightDean) reported from Accrington, England

    @virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?

  • Adzcantsing Adz can't sing (@Adzcantsing) reported from Penwortham, England

    @virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.

  • Libra_Comms Ali Gudgeon 💙 (@Libra_Comms) reported from Preston, England

    @virginmedia have come home from work to find my internet is down and remains down. Are there any issues in PR2 9TT?

  • wightpie Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

  • IamAbulShelby 𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England

    @virginmedia @BexInfante mine is now not working at all

  • MATTYB00SH 𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England

    @virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet

  • FloButcher84 strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?

  • Baynesi83 bay (@Baynesi83) reported from Mellor, England

    @NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.

  • Davegas2 David Walton (@Davegas2) reported from Feniscowles, England

    @virginmedia When are you going to sort out problem with red button on Sky sports, sometimes on, most times off, ongoing problem.

  • WillBr1875 Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England

    @virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You

  • TheRealRagtag Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England

    @virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.

  • Christerphurr Chris Mann (@Christerphurr) reported from Preston, England

    @virginmedia Hi, my broadband has just gone off is there a known issue in my area or do I need to book an engineer ?

  • SourEnvy Elliot ⚽️🏈🎮 (@SourEnvy) reported from Preston, England

    @virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?

  • Christerphurr Chris Mann (@Christerphurr) reported from Preston, England

    @virginmedia It just says to book an engineer, but I don’t want to book it incase it’s an external issue which will be fixed

  • NJWesthead NJW (@NJWesthead) reported from Rawtenstall, England

    @virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!

  • WillBr1875 Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England

    @virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out

  • LovecloughKev Kevin Kitten (@LovecloughKev) reported from Rawtenstall, England

    @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

  • ms_sasmassey sarah (@ms_sasmassey) reported from Preston, England

    Hi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jamkurry mark jury (@jamkurry) reported

    @virginmedia sort out your customer service

  • GoonerBadger Mark Baker (@GoonerBadger) reported

    @virginmedia why is the red button not working on sky sports tonight?

  • SuperVallo martin valentine🇪🇺 (@SuperVallo) reported

    No Sky sports red button on @virginmedia YET AGAIN. We pay for this service - why is this constantly happening????? 😡😡😡😡😡😡😡😡😡😡 #nffc

  • Ian38Ig Ian (@Ian38Ig) reported

    @_SUFCMatty_ @Arch33s @TheTilehurstEnd Virgin media is garbage

  • VimFuego87 Simon Hunt (@VimFuego87) reported

    Yet again @virginmedia are screwing it’s subscribers with a substandard service and charging top dollar for the privilege. You’re a disgrace. Won’t take any responsibility for providing the red button Football but still expect us to pay full price for this ****. #NFFC

  • RRMorleyy Ryan (@RRMorleyy) reported

    @virginmedia @SkyFootball where is red button why is it not working?! #pufc

  • leekennedy23 Lee Kennedy (@leekennedy23) reported

    @virginmedia I don’t want help, I want the services I pay for.

  • TheDavy01 D.Mckearney☘ (@TheDavy01) reported

    @Regi14 @virginmedia Pissing off many customers tonight @virginmedia! Red button usually works! Whats the problem!!

  • Rxgzo Rxgzo 🦢 (@Rxgzo) reported

    @SkyHelpTeam @virginmedia fix ur stuff i want to watch my teams goal already but i can’t cuz the red button don’t work, mixer more reliable ffs

  • _SUFCMatty_ 〽️atty (@_SUFCMatty_) reported

    @RyanJLTarrant @SkyHelpTeam You with Virgin media? Not working for me too