Virgin Media

Virgin Media Outage Report in Hurst Green, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hurst Green, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurst Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hurst Green, Lancashire, England 12/20/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hurst Green, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale District, Bacup, Leyland, Preston and Burnley.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hurst Green, England

Latest outage, problems and issue reports in Hurst Green and nearby locations:

  • Davegas2 David Walton (@Davegas2) reported from Feniscowles, England

    @virginmedia When are you going to sort out problem with red button on Sky sports, sometimes on, most times off, ongoing problem.

  • NJWesthead NJW (@NJWesthead) reported from Rawtenstall, England

    @virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!

  • FloButcher84 strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?

  • wightpie Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant

  • TheRealRagtag Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England

    @virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.

  • Baynesi83 bay (@Baynesi83) reported from Mellor, England

    @NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.

  • Libra_Comms Ali Gudgeon 💙 (@Libra_Comms) reported from Preston, England

    @virginmedia have come home from work to find my internet is down and remains down. Are there any issues in PR2 9TT?

  • stevelthompsom Steve Thompson (@stevelthompsom) reported from Preston, England

    @virginmedia new customer trying to register on your media app always comes up with an error code!!!! Not a great start......may cancel if this is how you roll ??

  • Christerphurr Chris Mann (@Christerphurr) reported from Preston, England

    @virginmedia Hi, my broadband has just gone off is there a known issue in my area or do I need to book an engineer ?

  • IamAbulShelby 𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England

    @virginmedia @BexInfante mine is now not working at all

  • ms_sasmassey sarah (@ms_sasmassey) reported from Preston, England

    Hi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others

  • Adzcantsing Adz can't sing (@Adzcantsing) reported from Penwortham, England

    @virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.

  • LovecloughKev Kevin Kitten (@LovecloughKev) reported from Rawtenstall, England

    @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

  • MATTYB00SH 𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England

    @virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet

  • WillBr1875 Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England

    @virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out

  • WillBr1875 Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England

    @virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You

  • wightpie Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

  • Christerphurr Chris Mann (@Christerphurr) reported from Preston, England

    @virginmedia It just says to book an engineer, but I don’t want to book it incase it’s an external issue which will be fixed

  • WainwrightDean Dean Wainwright (@WainwrightDean) reported from Accrington, England

    @virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?

  • SourEnvy Elliot ⚽️🏈🎮 (@SourEnvy) reported from Preston, England

    @virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jellysting_ 👾 Jellysting 👾 (@Jellysting_) reported

    lol VIRGIN media fixed the TV issues they had for the UFC fight because people went mad about it on twitter but they can't be assed to fix the Internet. GG *****.

  • BrettHardcheese BrettHardcheese (@BrettHardcheese) reported

    I didn't want to have to track down Branson and spank his big bottom, but I would've if I had to. All good now though. #virginmedia

  • MrDurrant95 Liam Durrant (@MrDurrant95) reported

    @ryandillon_ @virginmedia Honestly no idea. It’s happening to a few people looking at Twitter. Has to be an issue their end

  • DeeRigby32 Dee Rigby (@DeeRigby32) reported

    @virginmedia got an angry customer here on me case reckons you’ve ripped him off fot mcgregor fight, he’s tried voice his opinion on here n been banned for life so wants me sort job out, he’s called Matthew O’Neill do us all a favour n get him tuned in

  • SensaiHill Adam (@SensaiHill) reported

    @stuwhiffen @virginmedia Same issue here

  • aidxcarti Gotenks☄️ (@aidxcarti) reported

    @mollgardiner @ufc @virginmedia Cost $70 in America and they’re having the same problem with ESPN 🤮

  • PaulJames0161 Paul (@PaulJames0161) reported

    @Jaack @SeagraveNathan @btsport Same issue here, are you on virgin Media Jack?

  • helenakay Helena Kay (@helenakay) reported

    @virginmedia PPV ISSUES for UFC - really bad when we’ve paid £20 and totally unacceptable when there is no info and your help pages aren’t working 😭😭😭😭

  • ArraSails1977 Arra Sails 1977 (@ArraSails1977) reported

    @jackarronscarth @virginmedia Yes, on demand, live events. It should come on if you keep trying. We turned the tivo off too so try that if it doesn't work

  • wmkm1973 maggie (@wmkm1973) reported

    @RSpedro71 @virginmedia I had the same issue. Reboot your virgin box. Should work - it did for me.