Virgin Media Outage Report in Hurst, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hurst, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Woking, Camberley, Reading, Maidenhead, Bracknell, Slough, Burnham and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Wi-fi | |
| Woking |
Internet | |
| Camberley |
Total Blackout | |
| Camberley |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hurst, England
Latest outage, problems and issue reports in Hurst and nearby locations:
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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6thdr
(@6thDr) reported
from
Wokingham, England
Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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James McFadden 🎮
(@McFadden1985) reported
from
Camberley, England
My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
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oluwa 🇳🇬
(@UrineMan) reported
from
Burnham, England
it should be illegal for virgin media to advertise their broadband as the fastest and most reliable. it’s absolutely ****
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.
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Pete
(@gonnella) reported
from
Woodley, England
@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
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A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
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Richard Knott
(@reknott) reported
from
Burnham, England
Just been cut off after being on hold for half an hour to @virginmedia to chase my complaint that they haven’t responded to. Poor broadband speeds, poor connectivity and poor customer service. Shocking
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Philip Furlong
(@PhilipFurlong2) reported
from
Wokingham, England
@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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gareth moore
(@gareth5274) reported
from
Maidenhead, England
@virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Blue Wingnut
(@JdfockerAgnew) reported
Oh the irony, @virginmedia still down & will b repaired by 10am tomorrow 🤥 So I figured I could use my @O2 data, however it seems every ****** is having 2 do that so the signal is ****
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Louis XXI
(@louisjsmith7) reported
@virginmedia No. It’s still down and I have had to phone up your service to get some clarity on the situation but all I had is the same standard answers.
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long
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Carrie 💙
(@aliceredqueen1) reported
@virginmedia no Internet since 9.30am yesterday. Now advised it'll 'probably' be back up by tomorrow afternoon. But neighbours have said they've been told it'll be back on Sunday!!! Wish I'd never bothered staying with you and should have gone to BT instead.
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tootsietweets
(@tootsieiam) reported
@virginmedia I had to cancel previous account because, despite paying for it, you refused to change from ex husbands name. Set up new contract and low and behold, despite setting up 3 weeks ago (with an active complaint still not@dealt with), the equipment was conveniently “delayed” 1/?
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hammydodger
(@hxmmydodger) reported
@virginmedia mate its been like a week now bro this better get fixed otherwise you’re losing a loyal customer of nearly 10 years
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AMARIE BOON
(@AMBUK1) reported
@virginmedia No idea, your colleagues left me on hold for over an hour, told me they wld remove l8 pmnt chg & to pay bill.I asked 4 b/down of bill & p’mnt allocations to avoid same scenario next month & they said no it can go to deadlock??? Very unhelpful cust services & now none wiser
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Blue Wingnut
(@JdfockerAgnew) reported
@virginmedia Nothing personal DB but communication has been shocking with the same repetitive txt sent out every few hours, this has been ongoing since Wed evening & is awful. The fact we get compensation of up 2 £8 per day after 2 days without service is laughable 👋👋
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Hadi Rennie
(@hadirennie) reported
@virginmedia clearly you don't want people to contact you by phone. Everytime I call you I have to wait at least 45 min.....unbelievable customer service
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Ashly Mccunnin
(@AshlyMccunnin) reported
@virginmedia No, nothing is working, tv and broadband both not working at all, third day so far