Virgin Media Outage Report in Hurst, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (36%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Hurst, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Slough, High Wycombe, Camberley, Tadley, Bracknell, Maidenhead, Wokingham, Ascot, Woking, Yateley, Farnborough, Bagshot and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
||
| Slough |
Internet | |
| Reading |
Internet | |
| High Wycombe |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Hurst, England
Latest outage, problems and issue reports in Hurst and nearby locations:
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
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oluwa 🇳🇬
(@UrineMan) reported
from
Burnham, England
it should be illegal for virgin media to advertise their broadband as the fastest and most reliable. it’s absolutely ****
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Alison Jane Wilson
(@AlisonJaneWilso) reported
from
Camberley, England
@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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Pete
(@gonnella) reported
from
Woodley, England
@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
@monstroso @virginmedia A problem we all have.
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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James McFadden 🎮
(@McFadden1985) reported
from
Camberley, England
My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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gareth moore
(@gareth5274) reported
from
Maidenhead, England
@virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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Philip Furlong
(@PhilipFurlong2) reported
from
Wokingham, England
@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
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6thdr
(@6thDr) reported
from
Wokingham, England
Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gflex
(@Gflex81) reported
@virginmedia about as much help as your customer service phone line then…
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Pranav
(@Pranav76622674) reported
@virginmedia Honestly, I’ve had this issue on going since near the start of February and we are nearing the end of it now. I would simply like to have the contract that I agreed to on the phone. I’ve been waiting for a manager to call from the 11th and I honestly have been considering @skytv
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Mark Titchener
(@TitchenerMark) reported
@MikeWil31735257 @cameraoncaught @virginmedia I disagree. Any company that permits employees to continue with such appalling behaviour should be grateful to know. They can then consider some more stringent training to avoid the bad press in future. I bet their GDPR enforcement is stricter
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DWashington123
(@d_washington123) reported
@virginmedia I would like to cancel my monthly plan but keep the virgin SIM otherwise that I have
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nic
(@WILKIEN) reported
@virginmedia I understand that people need a break I work in customer services myself, however you don’t just go a break when your dealing with a customer you finish with the customer your dealing with then you take your break
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Bowlesy
(@Chateauneuf64) reported
@WolfBrother_ I wondered if I was being scammed - oh wait a minute..! Same email/timeline. Ironically, I joined O2 as part of my @virginmedia package. In all my years of having a mobile phone ('86!) never once in contract has a supplier put the price up. How to impress a new customer - not @O2
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Waggy Mama
(@WaggyMama) reported
@virginmedia Will do that after the football has finished and let you know if still not working
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Kellie Knowles
(@KellieKnowles) reported
@virginmedia I have been without broadband & home phone for over 9 weeks, each time you arrange for the work to be done, nobody turns up. So far we have had around 6 missed appts. An online formal complaint Still no response or connection.
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Andy 💙
(@vc_medic) reported
@virginmedia how do I speak to a real person - had problems ever since I transferred a number via PUK over to your services.
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Rachel Evans
(@RachelEvans91) reported
@virginmedia My install was delayed 58 days and was told I’d get £5 for every day, I am still waiting for the money. I’ve chased this with several calls since Sept but only broken promises of payment/approval/callbacks. Raised a complaint and still no callback. Please help!