Virgin Media Outage Report in Hurst, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hurst, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, High Wycombe, Slough, Camberley, Bracknell, Woking and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Total Blackout | |
| Farnborough |
||
| Reading |
TV | |
| High Wycombe |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hurst, England
Latest outage, problems and issue reports in Hurst and nearby locations:
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Ems
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginhelp @VMO2News @virginmedia Hi I am trying to log in to my account. Looks like my mail is wrong, my DOB is wrong and my mum maiden name has changed. Do Virgin has some technical issue. Because I have feelings that contract coming to an end....Virgin want 💰💰💰
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!
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Carol Rothwell
(@CarolRothy) reported
from
Wokingham, England
@virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific
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⚒ JOHN TURNER ⚒
(@barrowboy78) reported
from
Reading, England
Anybody having problems with @virginmedia in the Reading area ……..?
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gonzo
(@pears0) reported
from
Camberley, England
@virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month
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gonzo
(@pears0) reported
from
Camberley, England
@virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive
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FFR Tweets💥🚀
(@FfrTweets) reported
from
Maidenhead, England
@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
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Paul
(@paulpavli) reported
from
Farnham Royal, England
@virginmedia The call never ended, they hung up…… Maybe you could give me a number to call and speak to someone, very hard to find one online that doesn’t require multiple guesses on which number to press
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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Vito Serafino
(@vserafino19) reported
from
Farnborough, England
@virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers
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Paul
(@paulpavli) reported
from
Farnham Royal, England
@virginmedia your call assistant just hung up on me when I wanted to escalate a complaint. My complaint, I’ve been waiting 4 months for an answer / install of fibre at a new address. I guess I’ve only been a customer for circa 15 years so not that important really
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Chris
(@CWrighty7) reported
from
Windsor, England
@virginmedia can I get help with Broadband ? Been down a few hours but service checker says all good.
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Daniel Evans
(@ChavdogEvans) reported
from
Farnborough, England
@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia I don't know. You never answer the phone when I call you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brick Rockson #FBPE
(@BrickRockson) reported
@virginmedia internet down?
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Corwin Wright
(@CorwinWright) reported
@virginmedia Hi - our cable has been down most of the day for three days this week in OX11 7, coming on for only a few hours in the evening. Do you know what the problem is? Makes it impossible to use!
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Natalie Hart
(@Natty1619) reported
@virginmedia the whole of Thanet has had no internet for 8 hours yet you say there are no known issues!!! Come on thousands of homes are affected - sort it out now please
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chris willmore
(@chriswillmore) reported
@virginmedia @CarersUK virgin offered another no to call - but they can only help if she has died or gone in to hospital . So Happy Christmas virgin from a 95 year old with dementia who will be on her own without her tv over Christmas - too ill to stay with family and now TV less.
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Amy Flo 🌸
(@Rutters101) reported
@virginmedia no internet or tv in CT9. Looks like an outage across a few postcodes as I know others affected. Service checker will not work either. Please tell me you are fixing this asap!?
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Gold eGamer
(@Gold_eGamer) reported
@virginmedia No WiFi from Home Hub 5 since 1am. Seems to be an overall issue in Thanet. Any idea when it'll be back up?
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Hannah Brown
(@GoldingBrown) reported
@LucyODonnellx @virginmedia We called and were told there was no issue too and an engineer would come out. It's ridiculous that they aren't listening that it's the whole area.
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Adam Chapman 🌐
(@SaleenYoko) reported
@virginmedia any issues in Thanet? Can't connect, website says everything is fine but even my mobile data isn't working..
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Lucy joy
(@ljaxtell) reported
@virginmedia Internet is down in thanet, husband needs it for work. Any clue when it will be restored?
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Adam Chapman 🌐
(@SaleenYoko) reported
@virginmedia @rich_tervet Service checker says everything is fine. You have hundreds of people saying it isn't working in the same area.