Virgin Media Outage Report in Hurst, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hurst, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Maidenhead, Bagshot, Farnborough, Slough, Marlow, Woking, Windsor, Camberley, Datchet, Bracknell, Wallingford, Ascot and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Maidenhead |
Internet | |
| Bagshot |
Internet | |
| Farnborough |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Hurst, England
Latest outage, problems and issue reports in Hurst and nearby locations:
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Becky
(@bmm1979) reported
from
Reading, England
@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Down again! Your service is a shambles at the moment
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Chantelle Newton
(@chantelle_ukccf) reported
from
Farnborough, England
@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
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Nicole 💛
(@nicoleblackmanx) reported
from
Slough, England
@virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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Paul Bowsher
(@boffbowsh) reported
from
Wokingham, England
Virgin Media down again today. Getting increasingly tempted by FTTPoD.
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Kirsten Willis BEM
(@kirsten_willis) reported
from
Reading, England
@virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!
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Spa Wellbeing
(@SpaWellbeing) reported
from
Wokingham, England
What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?
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Viv Burrows
(@VivBurrows) reported
from
Lightwater, England
@virginmedia Pitifully poor, would never recommend them to a business
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all
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David Bonney
(@isetta_windsor) reported
from
Windsor, England
@DavidBeckitt @virginmedia In my experience (so might be wrong), all the others use the same BT/Openreach infrastructure - so much of a muchness. I’ve got TalkTalk, it’s cheap & the new router is good. The customer service is poor tho’!
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
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Ang Gray
(@fostersbarbie) reported
from
Wokingham, England
@virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working
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SassyElo
(@Elobeid82Sausan) reported
from
High Wycombe, England
@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katie
(@katiebradley151) reported
@virginmedia I’ve been on 64 minutes waiting to speak to your shocking customer service department, 64 minutes later you’ve cut the line and hung up. The third time in 3 days... 🤯
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Simon Lee
(@smoon_lee) reported
@vmbusinesshelp @vmbusiness Yeah, doesn't work replying 4 days later virgin... #SlowService 🤨
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Andrew S
(@impervius) reported
@virginmedia whole street outage in SW9, it is impossible to report this issue on your website
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Runnin On Empty
(@RunninOnEmptee) reported
@virginmedia Last Wednesday was the 2nd complaint , no I haven't booked another engineer yet, I really shouldn't have to, but as usual it looks as if I'm going to have to ride the usual appalling Virgin Customer service train ? 🤓
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Carina Ratcliffe
(@carinaratcliffe) reported
@virginmedia so I only joined up with you on Saturday, today is my first day working from home with your connection and it's down! Monday is our busiest day!! Service status says expected to be fixed by 3pm. I've been working from home since March with BT, had ZERO issues!
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TheDonSoul
(@TheDonSoul1) reported
@virginmedia Yes I have. Still there isn’t a solution. I’m on the phone waiting to speak with a virgin staff member. I have no connection at the moment. This is getting really frustrating and annoying. Trying to connect 1 device &there isn’t any WiFi or connection to an Ethernet connection
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Ellie Morgan
(@liabilityatbest) reported
@virginmedia we haven't had wifi for 3 1/2 weeks- i have been trying to get a technician appointment as we have a broken cable, but i can never get through to you, and when i do the line cuts me off.
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RICHARD WILLIAM LAYBOURN
(@83ae782d7e7a457) reported
@virginmedia Its not the service i think its the router i have 200 broadband the connection on my devices are good however the router constantly drops from 160-200 to 1-5 or zero i then reboot or reset 3 to 4 time it then works and it starts again few hours later or couple of days later.
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Goutam
(@Goutam54206511) reported
@vmbusinesshelp @virginmedia @richardbranson This is residential account. The internet is very unstable and I have been complaining for last 2 years. All of a sudden internet dropped/disconnected and making working from home extremely difficult. My son had to miss virtual lesson on weekend. No resolution or help from virgin
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Ray
(@ColegateRachel) reported
@virginmedia Worst customer service. No broadband for 4 days. This was a PLANNED OUTAGE, during a pandemic. Surely a Communications Business could tell customers so they can plan work etc? We have a disabled child who NEEDS to access online therapy today. NO CALL BACK received.