Virgin Media Outage Report in Harrietsham, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrietsham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrietsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Harrietsham, Kent, England
The most recent Virgin Media outage reports came from the following cities: Maidstone, Chatham, Gillingham and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Chatham |
Internet | |
| Chatham |
Internet | |
| Chatham |
Internet | |
| Chatham |
Internet | |
| Maidstone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrietsham, England
Latest outage, problems and issue reports in Harrietsham and nearby locations:
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown
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Rockwell7 😷
(@Rockwell7) reported
from
Maidstone, England
@ItsJosh_Jones @downdetector It's been down for hours in Kent just got a new time for maybe getting net back as 3am tomorrow morning @virginmedia is a joke..
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Sam
(@_SamButler) reported
from
Rochester, England
@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
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Robert Shaw
(@hungoverdrawn) reported
from
Wainscott, England
@virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.
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Dan Ward
(@Danward29237729) reported
from
Snodland, England
@richardbranson @virginmedia @VirginMediaCorp can someone please help me get this resolved your company are blaming a 10yr old boy for running up over £400 in charges despite there being no cap on his account even though it was requested at point of salem
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Marc Gallagher
(@marcgallagher82) reported
from
Rochester, England
@virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!
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Laura S 🦢🦄
(@l_stallworthy) reported
from
Gillingham, England
Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
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Ann Hepper
(@AnnHepper) reported
from
Ditton, England
@virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service
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adedeji adebayo
(@kanur1) reported
from
Maidstone, England
@virginmedia Any news regarding broadband issues in Kent? When do we get service back feeling incapacitated
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Martin Holme
(@Chataranga) reported
from
Kennington, England
@virginmedia utterly appalling service from Virgin Media. Internet completely down the other day and now problematic to say the least. Tried phoning earlier and gave up after half an hour. Just tried again and gave up after 35 mins. What has happened to the service? It’s awful
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sarah aldridge
(@sarahaldridge73) reported
from
Sittingbourne, England
@virginmedia awful customer service in my experience. Been trying to cancel contract since yesterday with no success! On line chat refer to team but they don’t respond and phone lines cut you off after 55 minutes of holding on!
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John Bennett
(@chinashouse) reported
from
Ashford, England
@virginmedia Not being rude but I have explained it more than once to various people at Virgin media, who really can't come up with a solution and I feel that they're not really interested in doing so either, I feel as if I'm just another customer who is just not getting what I'm paying for😩
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤
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Ann Hepper
(@AnnHepper) reported
from
Aylesford, England
@virginmedia when will you be sorting out the appalling connection issues in the ME20 area which has been going on for months.. appalling service
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia the worst customer service ever!!
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia has the shittest broadband and customer service in the world!!!
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!
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Martin Holme
(@Chataranga) reported
from
Kennington, England
@virginmedia what has happened to your customer service? I have been waiting since Wednesday evening for someone to reply ‘ as soon as possible’ about a fault. Currently on hold as usual on the phone. Is there anyone there at all!?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BogMonster
(@Bogmonster360) reported
@virginmedia There is now that its gone completly down, there wasnt when i checked earlier or for the passed week
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HR
(@h11tsr) reported
@virginmedia Since receiving and installing my new router to support my 1Gigabit Fibre contract my TV on both V6 boxes intermittently freezes and not always on same channel. Is this a coincidence? Do the v6 boxes need an upgrade? I have done the usual reboot etc
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Barking Mad Sal 💙
(@BarkingMadSal) reported
1st call to @virginmedia resulted in a price (when renegotiating my contract). 2nd call (I was cut off) resulted in a higher price. "Why?" Answer: different agents have different "discounts" to offer customers.. wtf? How d'ya get through to the agent with the biggest discounts???
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mary vitsou
(@maryloraine06) reported
@virginmedia day 4 with no internet and they cannot fix!! #virgindown Again!
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.
(@johal_dylan1) reported
@virginmedia if yall could read ive fixed the problem but i had to spend 200 quid on a google booster to fix ur *** wifi
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Marcas
(@IsMiseMarcas) reported
@Stamos121 @DaveyDonn Typical biased RTÉ. Defund them. Divert the licence fee to Virgin Media so they can do up that god awful @IrelandAMVMTV studio.
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Alex Owen
(@alexowen1201) reported
@virginmedia such a terrible broadband speed! Pay for 350mb and get about 15mb! Can’t get through to customer services at all! Trying to run a business at home with these speeds is impossible! Everyone in the area says the same so sort it out Virgin Media!!!
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lesley watt
(@lcwatt07) reported
@virginmedia phoneline, broadband and TV services all down... Yet again will have to watch programmes on catch up
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kirst♡
(@KirstyMarie_xo) reported
@virginmedia nothing happens, it just says failed to connect and still awful
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Jenn Brown
(@LadyJennB) reported
@virginmedia I've done all that but the issue is with the cables