Virgin Media Outage Report in Aylesford, Kent, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Aylesford, Kent, England
The most recent Virgin Media outage reports came from the following cities: Dartford, Maidstone, Longfield, Grays, Kent, Chatham, Tonbridge, Gravesend and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford |
Internet | |
| Maidstone |
Internet | |
| Longfield |
||
| Longfield |
Wi-fi | |
| Grays |
Internet | |
| Maidstone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aylesford, England
Latest outage, problems and issue reports in Aylesford and nearby locations:
-
Mark Burrows
(@MarkBur97728871) reported
from
Sutton at Hone, England
Can you make virgin Media go bust broadband is crap and I wast my money on it
-
Karen Holmes
(@Knocker75) reported
from
Dartford, England
@virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation
-
Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@unsliced @virginmedia This does utterly suck though, I’m a business customer and rely on the internet during working hours, I have no internet, no link to the office etc. Funnily enough I just lent my redundancy 4G router to my daughter and then this happens!
-
Toby Fox
(@TobyFox92307507) reported
from
Sutton at Hone, England
@andymatthews @virginmedia Cheers Andy. Signed with BT - decent price and - get this - people on the phone who are polite, try to help and are effective - deal done in a single phone call. It's like the future!
-
liammwren
(@LiamWren) reported
from
Rochester, England
Wait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia
-
Chris Straker
(@chrisTstraker) reported
from
Sutton at Hone, England
@virginmedia a still waiting for TV & broadband to come back into service !! Any ideas, other than the 4pm, that I’ve been told for last two days 😱
-
Suzanne D Edwards
(@TicTac1985) reported
from
Gillingham, England
@virginmedia this awful service is part of the reason I'm leaving. Over an hour of trying to get told lines are busy, no queue or anything just call back later
-
Kelly 🐰
(@Kelly_QPR) reported
from
Rochester, England
@virginmedia We were told we would get a call back within 72 hrs on Sat morn but no call. Every time we call we spend 90 mins on hold. We are new customers & have numerous problems. Now considering cancelling due to appalling customer service. Please can someone contact me.
-
nick longland
(@LonglandNick) reported
from
Sutton at Hone, England
@virginmedia is there a problem with your tv sevice at mo , in SM postcode
-
John warr
(@Nuovovino) reported
from
Sutton at Hone, England
@VirginMediaNews @virginmedia 4th day without internet/TV/Phone it’s taking this long because there was never a plan B. Stop lying about how long this problem will take to fix, and make sure you have a hefty compensation package.
-
Neil Mead
(@neilmead) reported
from
Gillingham, England
Awful customer service from @virginmedia As a long-standing customer I only called to see if there were any offers available, but of course these are only for new customers and told I have best deal already. I doubt that. Same old story. #disappointed
-
alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia Hardwired is OK Wi-Fi is always rubbish and so can't connect to watch Netflix you tube it to other boxes as V6 primarily use Wi-Fi and not cable. Poor choice. A total waste of my 130 month and thousands on #4k #oled @LGUK TV I bought
-
Chris Straker
(@chrisTstraker) reported
from
Sutton at Hone, England
@virginmedia Service just resumed 😓
-
Rachel
(@RachelDav81) reported
from
Sittingbourne, England
@dannyowen54 @virginmedia They have the worst customer service
-
Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia I can’t as the internet is down and I’m not using my data because of @virginmedia have failed to deliver the service I pay a lot of money each month for!
-
alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia The same as always. No!! As just now getting fed up of years of awful service and paying 130 a month #awful #CustomerService #CustomerExperience
-
Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!
-
alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia I was some time ago but that was because I had entered my number I don't know what number they tried to call as they would not tell me so poor it really is and after 15 years 🤣
-
Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia Look at the thread, it’s not me that’s not receiving your service!
-
Kieran McGinley
(@Kieran_McGinley) reported
from
Sutton at Hone, England
@Biancaaa89 @virginmedia Same for me, website says fix at 9am tomorrow. 🙃 oh, and COYWs 😎
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve Norton💛/\_/\🖤🐺
(@sjn4915) reported
@virginmedia thankfully the problem with my Tive box turning of is now sorted but can you tell me is there anything I can do to update the guide menu that’s not got any info in it at the moment. Cheers.
-
Abdur rahmaan kolia
(@Arkolia2000) reported
@virginmedia The wiring in my house is bad so I can’t really use it. When I do a speed test on wireless I get 400ish mb which is pretty decent but the problem I am having is that it disconnects and has a lot of lag spikes.
-
rach ✨
(@seawxy) reported
standard shite service from virgin media. due to start work in an hour and my internet is down. brilliant 😴
-
Craig
(@craigyants) reported
@virginmedia Yes, but seems stupid to ask for them when struggling already
-
Jim
(@Bleh_Jim) reported
@virginmedia 2 days. Service checker "cannot be used right now" It would be good to know who heads up the engineering arm for the Yorkshire region. The community wants local accountability. @AlecShelbrooke
-
Lissa Evans
(@LissaKEvans) reported
@virginmedia How would I do this? The only browser offered in settings is Safari. The issue happens when I am connected to mobile data on 4G.
-
Chrisy Wills
(@ChrisyWills) reported
@virginmedia Yes I've done a reset and unplugged everything ect bu it's still not working, I have arranged for an engineer to come out, earliest is saturday but I need the WiFi working asap not by saturday
-
Yousif Twaij
(@ytwaij) reported
@virginmedia To top this off the internet connection is very poor even using Ethernet cables.
-
Mark Farrugia
(@MarkFarrugia1) reported
@virginmedia @virginhelp Twice in a month broadband is down,I work from home and I can't now because of the loss of connection, I rung and and didn't answer.
-
Mani
(@Maniaji123) reported
@virginmedia This is not helping me as the Broadband is on & off for last 4 - 5 days & it is impossible to speak to the customer services as well.