Virgin Media outages and service status in Aylesford, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Aylesford, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 26, 9:48 AM GMT+1.
- Internet (60%)
- Wi-fi (20%)
- TV (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Aylesford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 26: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Aylesford, England
The most recent Virgin Media outage reports came from the following cities: Marden, West Malling, Maidstone, Gillingham, Chatham, Gravesend, Grays, Dartford, Tonbridge, and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Marden
|
Internet | 5 hours ago |
|
West Malling
|
Internet | 3 days ago |
|
Maidstone
|
Wi-fi | 3 days ago |
|
Maidstone
|
Internet | 3 days ago |
|
Gillingham
|
TV | 3 days ago |
|
Maidstone
|
Internet | 7 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aylesford, England
Latest outage, problems and issue reports in Aylesford and nearby locations:
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@virginmedia YOU USELESS #***** two years of problems, of no shows after no show, today was to be the day it was all sorted yet you manage to ***** up a simple install job. You confirmed to me what was to be installed yet the engineer wasn’t told! #fuckwits
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Paul Dwyer (@pauldee74) reported from Grays, England@virginmedia hi nope just saying unavailable at this time which is no help! working all week so now have to plan to work from home incase the update is its coming tomorrow!!! was all going good just yodel a nightmare! when there updated at 21.15 last night it said 15.00! so lied there!
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Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England@virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia 9/ speak but he kept interrupting me. He had no help for me for having no internet for 6 days. He kept sighing and refused to put me through to anyone who could offer anymore help.
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Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia Though I am dyslexic I have painstakingly done this on multiple devices and have photos to show It - not posting them publicly but it does not recognise that password 😢 A search on line suggests the problem is not unique. I have one hour to call the manufacturer if you advice.
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia 8/ have to pay if it came down to a third party router intimating that the fault was mine. No appointment till Thursday! I tried to explain that I care for an elderly lady and he wouldn't let me speak and kept interrupting me which was incredibly rude. I advised him to let me
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Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England@virginmedia I tried again today. After faffing with phone, then faulty website, and back to phone, I eventually found a very helpful assistant who managed to convince me to stay; happily. It was close though, as much room for improvement. Please sort out your customer services & website.
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Sharon Hills 💗 (@Gertie58) reported from Dartford, England@virginmedia All of our WiFi appliances stopped working at the exact same time. The WiFi keeps trying to connect but just whirls and whirls. No issues with our appliances
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Sharon Hills 💗 (@Gertie58) reported from Dartford, England@virginmedia We have broadband but no WiFi. Rang customer services on Thursday lunchtime to be told that although nothing shows up in the service checker it' known fault and should be back today, now it's almost two days without WiFi, just want update from someone who knows what's happening
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@virginmedia By all means better start reading up on the #badcusyomerservice I’ve had since 2020 about March? Virgin still hasn’t fulfilled it resolution agreement mad back in Nov 2020 and have had to chase and hound you with up to 7 calls as staff which should be able to, can’t get it right!
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia No issues... I need to speak to someone I've tried everything... Reboot, reset and nothing is working
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Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from Sutton at Hone, England@PaulWelsh_UK @virginmedia There is no service. 26 November reported - 6th March earliest date for works. I was past to no less than 6 different teams before finally getting somewhere and then being cut off. Anyway welcome home my friend - hope you have more luck than me!
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Mark 🏴 (@WhiskyOneIce) reported from Sutton at Hone, England@virginmedia Yes I have chased and chased and spent 4 hours today on WhatsApp, no advise just can't help because I have outstanding bill....no the line isn't active because it was ported over to Community Fibre on 8th July
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Steve wilson (@muzzlejuice) reported from Sutton at Hone, England@virginmedia I'm trying to cancel as I'm moving and asked for confirmation which was not provided , the duty manager refused to speak with me when I tried to escalate
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Yasir (￣(工)￣) Khan (@yas326) reported from Sutton at Hone, England@virginmedia It just says, it looks like you are having trouble connecting
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Kate Crisp (@kec1964) reported from Grays, England@virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?
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Pink Spaghetti PA Services Maidstone & S/Bourne (@PinkSpag_Emily) reported from Sittingbourne, England@virginmedia Morning! Still bad but worse on certain channels 😩
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Gingerbread Man (@bigben9696) reported from Rainham, England@virginmedia no Internet and the website down....have you tried turning yourself off and on again?
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Paul Dwyer (@pauldee74) reported from Grays, England@virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Farrugia 🇬🇧🇲🇹🇪🇺 (@JoeFarrugia) reportedBeing messed up by @virginmedia. 1st we were never told the old box must be returned then they charge £90 for not returning it. Trying to get this sorted is such a hassle. You’re told one thing, nothing gets done then you’re told something else.
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Darren Hayes (@darrenhayes1973) reported@virginmedia I did ask to complain when I rung up to cancel and was put on hold for ages so hung up!!
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Gaz (@yerwhit) reported@EpicLastSong @virginmedia My virgin Internet signal dropped out all the time, after being told to restart several times, I bought a tp-link router and used the virgin one as a modem, no problem after that.
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Jan T. (@demented_tj) reported@virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.
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Mark King (@markkinga) reported@RichardLXXII @virginmedia This is Virgin all over….. advertising £22 and charging nearly £60 to a valued customer……that’s how much you are valued.
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Kat (@catsmum27) reported@Elainebks @y_alibhai @virginmedia They monitor, but the responses are purely performative as resolutions never achieved.
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Hughes #cans (@Hughes_is_great) reported@adzflowers @virginmedia @VictorMeldrew77 I've been waiting nearly 4 months for them to sort my account, I still can't get into it. Every time I get told they will "escalate my case to IT support" and nothing happens. Amazing connection, non existent customer service.
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vikas tripurneni💙 (@drvikaz) reported@SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!
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Liz Common (@lizziecom) reported@virginmedia Awful company. I'm leaving as soon as my contract is up.
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luke (@Burns12L) reported@brownbill_scott @virginmedia Same lad been down for like 2 hours now