Virgin Media Outage Report in Aylesford, Kent, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Aylesford, Kent, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Grays, Gillingham, Rochester, Gravesend, Dartford, Tonbridge, Maidstone, Sittingbourne and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Wi-fi | |
| Grays |
Internet | |
| Gillingham |
Internet | |
| Rochester |
Wi-fi | |
| Chatham |
Internet | |
| Gravesend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aylesford, England
Latest outage, problems and issue reports in Aylesford and nearby locations:
-
Marc Tobin
(@Cod49ers) reported
from
Grays, England
You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!
-
Wang Lin
(@AzukaFred) reported
from
Dartford, England
Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
-
Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@NoelClarke @skytv @NOWTV Damn you @virginmedia
-
Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@virginmedia @vmbusinesshelp Been there. Tell you to use the residential service checker, which says no problem. Phone lines have long queues. Service outage is country wide.
-
Dazzle
(@darrenh67) reported
from
Rochester, England
@virginmedia What a load of bollox phone sends to same place it’s all shit
-
Paul Lindsay
(@PaulLindsay10) reported
from
Sutton at Hone, England
@virginmedia Re the systems down it was an area issue. WiFi no. Lack of communication and customer seevice, no engineer needed!
-
alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia Hardwired is OK Wi-Fi is always rubbish and so can't connect to watch Netflix you tube it to other boxes as V6 primarily use Wi-Fi and not cable. Poor choice. A total waste of my 130 month and thousands on #4k #oled @LGUK TV I bought
-
Paul Lindsay
(@PaulLindsay10) reported
from
Sutton at Hone, England
@virginmedia has the worst #CustomerExperience #customeservice of any company! No email answer, no call back by manager as promised. And over a 3 month period.....can’t say I’m not patient or haven’t followed up! #Disgraceful #onholdfor12minutes
-
Scott mills
(@Scottmills101) reported
from
Hildenborough, England
@virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers
-
Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@vmbusinesshelp @virginmedia Oh you mean the web chat which is hardly ever available when there aren’t problems...and is now impossible to get on. LOL
-
CatherineRosex
(@CathRoseBiebTWx) reported
from
Rochester, England
@virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!
-
Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
-
Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia are you going to follow sky and cancel our sky sports subscription
-
Jimmy
(@jamesmidgley14) reported
from
Weavering, England
I can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.
-
J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.
-
paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta
-
Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@virginmedia It’s been saying no since yesterday. Since the issues with some static IP customers arose. There’s clearly an issue that you are ignoring despite multiple people telling you. One DS and one US and no GRE.
-
Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
-
Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
-
J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Liam Black
(@LiamABlack) reported
@virginmedia The whole neighbourhood is down. We have a WhatsApp group where we bemoan the rubbishness of VM. We’ll all be switching.
-
Dan Salt
(@Danjsalt) reported
@virginmedia your connection is slow - what is happening?
-
lauren.
(@cyberbeautiful) reported
@virginmedia Fortunately for you guys, we have broadband and TV again! From 6pm to this morning, we were without either. We don't pay nearly £90 for **** service. Also, we couldn't get ahold of your offices BECAUSE THEY WERE APPARENTLY CLOSED. Ridiculous
-
S
(@itsswc) reported
@virginmedia I don’t use a wired connection. I called customer service and it said any issues should be fixed by 9am, although online diagnostics is showing no issues in my area? E8 London. Still nothing with multiple hard resets…
-
mycombs
(@mikeholmes147) reported
@virginmedia Completely unsurprised. The people who are supposed to help don’t reply and the people that do reply can’t help. Absolute joke of a company
-
mycombs
(@mikeholmes147) reported
@virginmedia It’s working now- but it works at some point most days. I have no doubt it will go off again before the day is out. Probably just after your ‘sod all help line’ closes
-
Josh
(@Jatkins__) reported
@virginmedia so I wasn't able to report the loss of service or get service updates as your website wasn't working on Saturday and according to that webpage that means I won't be compensated despite having to work from a hotspot all Satuday and this being the second incident in a month?
-
Ryan Hawkes
(@rhawkes11) reported
@virginmedia hello, I haven’t received any sort of response from a message I sent over the weekend. Yet again I’ve had a pointless email from your customer service team. Can I speak to someone higher up that may know what they’re actually doing?
-
Liam Black
(@LiamABlack) reported
@virginmedia Why is your service so unreliable?
-
Liam Black
(@LiamABlack) reported
@virginmedia "Due to unforeseen circumstances we are not currently able to offer support via Messenger for Faults". So you faults service has a fault. Terrific.