Virgin Media Outage Report in Aylesford, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Aylesford, Kent, England
The most recent Virgin Media outage reports came from the following cities: Gillingham, Maidstone, Rochester, Chatham, Gravesend, Tonbridge, Sittingbourne, Dartford and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
TV | |
| Maidstone |
Internet | |
| Rochester |
Internet | |
| Rochester |
||
| Chatham |
Internet | |
| Rochester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aylesford, England
Latest outage, problems and issue reports in Aylesford and nearby locations:
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Jay Bourley
(@drummerJ83) reported
from
Sutton at Hone, England
@virginmedia Hi. Have no wifi (green light) and despite rebooting several times have a had no luck. This has happened after following your instruction to reboot for ‘faster speed’. Please advise asap - no issues in the area according to your website.
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
Sutton at Hone, England
@virginmedia John - lights are on but the external fault has already been established. It is a contractor that has to deal with the issue - one claimed to have done it but it failed to work - now you contractor is failing to respond to requests by your colleagues 4 updates on a new commission
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
Sutton at Hone, England
@PaulWelsh_UK @virginmedia There is no service. 26 November reported - 6th March earliest date for works. I was past to no less than 6 different teams before finally getting somewhere and then being cut off. Anyway welcome home my friend - hope you have more luck than me!
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Mark 🏴
(@WhiskyOneIce) reported
from
Sutton at Hone, England
@virginmedia Yes I have chased and chased and spent 4 hours today on WhatsApp, no advise just can't help because I have outstanding bill....no the line isn't active because it was ported over to Community Fibre on 8th July
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Joseph Sweeney
(@JosephS65112253) reported
from
Sutton at Hone, England
Virgin media Im going into my 5 week of no service with virgin media all they do is say we will investigate and nothing really poor service
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C Borrill-Bromige
(@cboxot) reported
from
Rochester, England
@virginmedia @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles
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Mark 🏴
(@WhiskyOneIce) reported
from
Sutton at Hone, England
Be careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments
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Joseph Sweeney
(@JosephS65112253) reported
from
Sutton at Hone, England
@virginmedia I’m going into my 5 week of problems with this crap company they say they will investigate but nothing, no compensation nothing.
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Mark 🏴
(@WhiskyOneIce) reported
from
Sutton at Hone, England
@virginmedia It's okay I've taken it up with CEDR now and let them resolve it, I'm just highlighting to people how difficult it is to cancel contracts and the fact that VM consistently "loose" letters
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Robert Smith
(@RobertSSmith66) reported
from
Sutton at Hone, England
Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
Sutton at Hone, England
@virginmedia Though I am dyslexic I have painstakingly done this on multiple devices and have photos to show It - not posting them publicly but it does not recognise that password 😢 A search on line suggests the problem is not unique. I have one hour to call the manufacturer if you advice.
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
Sutton at Hone, England
Listening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia £79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 😬 Compensation is only calculated when service is restored 😪 Fair?
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
Sutton at Hone, England
After a mammoth session on the phone to 6 of your departments to arrange interim broadband given your service failed in Nov. & won't be fixed to March I spoke to a helpful chap called David in the Customer Care Dept before I was cut off. Can you help reconnect me @virginmedia 🙏🏻
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Justin 🇺🇦
(@J4Y_DEE) reported
from
Gravesend, England
@virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE
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Ben Rogers
(@eviemae239) reported
from
Sutton at Hone, England
@virginmedia wi-fi down yet again for about the 5th time this week. Constantly going down over last few weeks as well, absolute shambles.
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Mark 🏴
(@WhiskyOneIce) reported
from
Sutton at Hone, England
@virginmedia Obviously i don't have proof because your site doesn't say send recorded so why would i, my number was ported in July and I wrote same time, I have no reason to not send letter and you can see from any data usage that I stopped using your service
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Jay Bourley
(@drummerJ83) reported
from
Sutton at Hone, England
@virginmedia Hi, the VMGo app is telling me I need to upgrade to watch live tv but I’ve got the right package to have access and have until today watched live via the app. Is there an issue? Tried restarting it etc.
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C Borrill-Bromige
(@cboxot) reported
from
Rochester, England
@virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia This is the third day of no service...
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lorraine mcelhinney
(@lorrainemcelhi1) reported
@virginmedia worst possible service took 3 hours to get new box set up have been on hold on 3 occasions for over 2 hours wasted day
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Jazz 🏹
(@ShyyFaun) reported
Was going to stream today instead of Tuesday due to virgin media coming to sort our internet, but I've got really bad cramps and hormones so I'm gonna just chill out today instead. If internet is ok tomorrow night I'll stream then :) thanks for understanding
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scott
(@ttocs84) reported
@BLUCHIP_STUDIO @virginmedia I think there just useless. I was ment to have WiFi installed on 21st of December, changed it to the 8th of jan and then on the 7th told me 3rd of February. No wonder there’s loads of deals on customers problem leaving.
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Steve Holt
(@SteveHolt_) reported
@SkittyBee @virginmedia I am having problems connecting devices in B92 and have been on hold for two hours waiting for an answer...
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Dom the property finance chap
(@DomSheahan) reported
from
Cheltenham, England
@virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom
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Dom the property finance chap
(@DomSheahan) reported
@virginmedia Not interested. Spent too much of my life wasting my time calling you and looking at service status... just set it to 'rubbish' then at least that's honest
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sarah sanders
(@sarahttlove1) reported
@virginmedia Hi, yes I believe so. We have no broadband or media. Since 39th dec. We logged a complaint on the 1st i believe but have heard nothing back
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LEE WESTWICK ❄️❄️
(@LeeWestwick) reported
• @virginmedia Day 1 •350mbps Day 2 • 340mbps Day 3 • 330mbps repeat currently 0.20mbps Don’t for 1 second think that I know what you are doing. STOP TURNING PEOPLES INTERNET DOWN WHEN AND GIVE THEM WHAT THEY ARE ******* PAYING FOR 🖕🏼
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Josh Daykin
(@josh_daykin) reported
@aimsmorleyyyy I am a consultant with virgin media, I have noticed recently that your wifi hasn’t been working correctly. Please contact me with you bank details and I will fix the issue.