Virgin Media Outage Report in Aylesford, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Aylesford come from postal codes ME20.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Aylesford, Kent, England
The most recent Virgin Media outage reports came from the following cities: Longfield, Maidstone, Royal Tunbridge Wells, Grays, Chatham, Gravesend, Gillingham, Dartford, Tonbridge and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 Longfield |
Internet | |
| Maidstone |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Grays |
TV | |
| Chatham |
Internet | |
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aylesford, England
Latest outage, problems and issue reports in Aylesford and nearby locations:
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Nick Bultitude
(@bultifish) reported
from
Gravesend, England
Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.
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MNovius
(@MarcusNovius) reported
from
Royal Tunbridge Wells, England
@Matt_Goss @virginmedia I've reached the WhatsApp stage! It's like some stupid maze just to get to the same result as I started with...
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VenusEnvi
(@VenusEnvi) reported
from
Grays, England
@virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.
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MNovius
(@MarcusNovius) reported
from
Royal Tunbridge Wells, England
@virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!
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Antony Collett
(@heyitsant) reported
from
Maidstone, England
Hey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .
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MrChips
(@MrChips2000) reported
from
Grays, England
@virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.
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Michael Carter
(@Michael69078135) reported
from
Maidstone, England
VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Pink Spaghetti PA Services Maidstone & S/Bourne
(@PinkSpag_Emily) reported
from
Sittingbourne, England
@virginmedia Morning! Still bad but worse on certain channels 😩
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MNovius
(@MarcusNovius) reported
from
Royal Tunbridge Wells, England
@virginmedia Thanks not your fault but its an awful business plan. I cant do anything to renew my account so it will cancel. 😵💫🤯
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No, I want the postal address for service of a county court summons.
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Yasir (￣(工)￣) Khan
(@yas326) reported
from
Sutton at Hone, England
@virginmedia It just says, it looks like you are having trouble connecting
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MNovius
(@MarcusNovius) reported
from
Royal Tunbridge Wells, England
@virginmedia hello your phone doesn't get answered, the chat bot doesn't work. How can I do the one thing everyone wants to do at the end of their fibre deal- either cancel or get a new deal? #broadband #Useless
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?
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Sue Groves MBE
(@SUEG46) reported
from
Rochester, England
@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
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Rohan Seal
(@Rohanseal221B) reported
from
Maidstone, England
@virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown
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190Colditz
(@190Colditz) reported
from
Sutton at Hone, England
@virginmedia The Broadband is down in our postcode. Your fault system says there is no fault and asking each resident to log a call out which is nonsense. DM me and I’ll give you full postcode so you can sort it out.
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia I think she was recording a fault as far as I could make out due to her poor English
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MNovius
(@MarcusNovius) reported
from
Tonbridge, England
@omaromalleykhan @virginmedia I'm either writing a letter and rejoining 60 days later on a cheap "new customer deal" or just quiting. Such a weird service! Ie non existent
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Smith
(@KatePinkSmith) reported
@virginmedia How can I find out exactly what the issue is? No internet No TV No heating. ALL DAY. Unacceptable I can’t DM you either
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Kate Smith
(@KatePinkSmith) reported
@virginmedia The status page doesn’t explain anything. Please DM me so I can send you my postcode & you can offer some level of service for this 7+ hour outage. Wholly unacceptable.
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Julian Villalta
(@JulianVillalta) reported
@virginmedia once again I have no internet. Working from home is only possible with internet. Would appreciate your help
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CollegeJocks
(@CollegeJocks) reported
@smuttyslytherin @slimejim2 @virginmedia I felt like I was being put on the naughty step for asking a question . I think service has gone with them and they don’t care . I hope somebody plays back the call as it really was to bad to be true .
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Jason Wollington
(@jwollington) reported
Polite word of warning.. if you use @MoneySavingExp to switch to @virginmedia - they will fail miserably to install your broadband and (with no notice) happily leave you without it for the entirety of Christmas... and then say "You're Welcome" !!
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UAVHive
(@UAVHive) reported
@virginmedia Too late, we chatted on Facebook too, the service included leaving us £50+ out of pocket when a payment was taken twice. No one in your CS cares at all, period. Not on one call was their any evidence of empathy, ownership or empowerment. You need to overhaul your CS training.
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Robyn V-R
(@robynv_s) reported
@virginmedia your team at Kier are useless. Never turned up for a cable repull yesterday or today and now we’re without any services until Monday 27th!! What a joke!
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Debbie
(@togetherdebbie) reported
@nickmarch8 @virginmedia @virginmedia also down in S8 since 10.30am this morning. Not very good when I'm working from home is it?
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𝕻𝖎𝖘𝖈𝖊𝖘 𝕻𝖚𝖘𝖘𝖞 🧛🏽♀️
(@finessahundgens) reported
So finally got WiFi & virgin media has network jam on the day it gets installed & the engineers won’t have it fixed till weds next week
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Trevor Burdett
(@burdett_trevor) reported
@virginmedia I had an on line ‘chat’ they located a tracking number, there’s a problem with Yiddls tracking system, so I still have no idea when it’s due?