Virgin Media Outage Report in Dunvant, City and County of Swansea, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunvant, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunvant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunvant, City and County of Swansea, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Gorseinon and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Swansea |
TV | |
| Gorseinon |
Internet | |
| Port Talbot |
Wi-fi | |
| Port Talbot |
Internet | |
| Swansea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunvant, Wales
Latest outage, problems and issue reports in Dunvant and nearby locations:
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Sophie 🇬🇧🏴🏴
(@Leelamou) reported
from
Swansea, Wales
@virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼
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carly marie lloyd
(@missscarlymarie) reported
from
Neath, Wales
6th phone call to @virginmedia absolutely useless getting things done! Being kept on the phone for up to 45mins for them to tell me everytime it's sorted! And never is! Be more than happy to disconnect after this 😠
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Val
(@Botleylady) reported
from
Swansea, Wales
Reading @StrictlyDavina comments regarding lack of customer service with @VirginMedia I wholeheartedly agree ; it leaves a lot to be desired . @virginmedia need to apply the service the customers are paying for instead of continually increasing their prices .
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Val
(@Botleylady) reported
from
Swansea, Wales
@virginmedia Reading @StrictlyDavina comments regarding lack of customer service with @VirginMedia I wholeheartedly agree ; it leaves a lot to be desired . @virginmedia need to apply the service the customers are paying for instead of continually increasing their prices .
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.Tris
(@7R15) reported
from
Swansea, Wales
@KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!
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y postmon cerddorol
(@therealtwallace) reported
from
Aberavon, Wales
@virginmedia No problem!
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Aaron Phillips
(@AaronPhillips_7) reported
from
Gorseinon, Wales
@virginmedia It's still down 😭
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Emma fiona rawlings
(@emzyfifi) reported
from
Port Talbot, Wales
@virginmedia omg my ITV has gone down and I'm missing #Corrie 😫
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Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@virginmedia There are plenty of issues in Swansea with your service it seems.
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Wayne Birch
(@WayneBirch11) reported
from
Swansea, Wales
@virginmedia just awful customer service just had a agent laugh at me down the phone it’s now 14 days with a damaged phone
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pola
(@bitterpola) reported
from
Swansea, Wales
Deactivating the parental controls w Virgin Media should not be this hard at all, half their website has been down for months
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Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@virginmedia please sort yourselves out, we’ve been without TV all day, WiFi on and off all day. I pay you handsomely for a service that you rarely deliver to expectations #poorservicestanards #awfulcustomerservice #timetoconsideranewprovider
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del
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*•💎..cнℓσε ηα∂ιηε ∂αℓℓιηg *🏳️🌈*
(@Clo_Nadine) reported
from
Swansea, Wales
@virginmedia are you down again! My internet ain’t working with out WiFi!!!!
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Louise price
(@zumbawithlou18) reported
from
Swansea, Wales
@virginmedia so disappointed with this company been loyal customer for so many years but cant give same offer to renew my contract as new customer offers!! New customers get sky sports and bt sport for £65 but long term customers £100 !!
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pola
(@bitterpola) reported
from
Swansea, Wales
@virginmedia It is sorted out now but you guys really have to sort out your login and register postal online, it has been down for months.
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Hywel
(@Hywel79) reported
from
Swansea, Wales
You'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working
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Sámuel Hill
(@SamuelHill98) reported
from
Swansea, Wales
@virginmedia the Sky Sports red button service is a shambles
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Val
(@Botleylady) reported
from
Swansea, Wales
@virginmedia I’m totally disgusted with your call centre service I’ve just had a call from them & the person in question conveniently cut me off whilst in process of speaking to him. This has happened before & a complaint ignored. Value your customers you don’t know the meaning
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*•💎..cнℓσε ηα∂ιηε ∂αℓℓιηg *🏳️🌈*
(@Clo_Nadine) reported
from
Swansea, Wales
@virginmedia Your stil not getting it lol I want my phone to work with out my WiFi as my one work don’t work I need my hour to contact people it’s all sudden not working I hardly ever use my WiFi anyways my phones Better but no working nothing ykvto my WiFi box
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Estelle Burton
(@Essieburton) reported
@virginmedia @virginmedia Thanks 2 lady I got throu to but not by using your options main menu. Refund authorised & cheque being sent. Hope it arrives after agreeing resolution. No final account bill attached to agree resolution refund :(
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****** Rolling Stone
(@StoneGringo) reported
@virginmedia @VirginMediaCorp It seems to me, in my area at least, that Virgin Media is incapable of providing the service its customers are paying for.
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Soosh
(@SooshiYEP) reported
@virginmedia Last time an engineer visited, checked things made some amendments, gave me a form and the issue resided, however it is back again. I performed a network reset in case it's something to do with Windows update, i'll let you know if it persists.
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Benscollectables
(@benscollectable) reported
@virginmedia Yes I’ve explained it to them about the repeated issues and having to reset my hub at least 16 times this month alone and I’ve been told I still have to pay £250 as I’ve only had one engineering visit instead of 3 …. During a Pandemic 😷
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****** Rolling Stone
(@StoneGringo) reported
@virginmedia @VirginMediaCorp I don't want to complain, I just want the service I'm paying for. You know - one that works.
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Percie
(@percie_e) reported
Computer keeps crashing today because our WiFi is being so temperamental 😭 I don’t understand, the booster I bought worked for a few months and now we’re back to terrible Virgin media service all around
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Matty Ross
(@mattyross_uk) reported
@virginmedia My flatmate account holder gets advised to do this every time. Has never helped. Can you please check if there is any reports in N6 area of works going on? The router/cables/channels have all been tested and replaced etc recently so I can guarantee its not the kit
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Matty Ross
(@mattyross_uk) reported
@virginmedia Yeah says no issues but as I understand it the information isn't updated regularly so you have more chance of seeing it up-to-date. The phone line will just divert to a call center who use the same info from website
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CMH
(@CharlieHodgins) reported
@virginmedia It’s not good enough. I’m not able to work. This was happening with my previous hub also. £75 a month for a service that hasn’t been working properly for over a month. I won’t be a returning customer once my contract is over
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Corky
(@Corky70704558) reported
@virginmedia I have been on your online chat for over 4 hours now trying to cancel my broadband contract. I have just been passed from pillar to post and still waiting........