Virgin Media Outage Report in Croxdale, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croxdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croxdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Croxdale, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Sunderland, Consett, Chester-le-Street, Billingham, Washington, Durham, Newton Aycliffe, Peterlee and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
TV | |
| Sunderland |
Internet | |
| Sunderland |
Internet | |
| Stockton-on-Tees |
Internet | |
| Consett |
Internet | |
| Chester-le-Street |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croxdale, England
Latest outage, problems and issue reports in Croxdale and nearby locations:
-
Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia can someone help with getting a broadband booster
-
Dougy Giro
(@Kai35850650) reported
from
Sunderland Bridge, England
@virginmedia is there a service outage in the SR2 area of Sunderland? My service is usually great, but it’s down currently for me
-
Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia Ongoing complaint about a landline number that failed to be transferred to my account with you due to it not being requested by you in time.
-
Dianne Wilson
(@Divadi29) reported
from
Billingham, England
@virginmedia i was asked to upgrade as a valued customer, since upgrading my broadband is terrible we are all using 4g at home as connection is so poor. i have done all testing as directed from comp voice on phone and link sent to mobile. i pay for 3 virgin mobiles one now has no data
-
Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia New one is I was hoping to sign up to some sort of TV package, but when logged into my online account it gives me a "oops" with no option, so I need to talk to someone. Experience with the number you have given me has been poor, I want to avoid it!
-
Stephen Angell
(@swangell) reported
from
Stockton-on-Tees, England
@virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?
-
pete wilson
(@wilsopw) reported
from
Stockton-on-Tees, England
@virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!
-
justin collins
(@justincolli71) reported
from
Sunderland, England
@virginmedia stop constantly calling with silent calls and then cutting off, I've spoken to two people in customer service who advised no one has called. when I call the number back it says its virgin media. Terrible service
-
Gary Ayre
(@GazzaG1) reported
from
Blackhall Colliery, England
@virginmedia WiFi signal from hub3 is unreliable and I am by only in a1 bedroom bungalow, I never use the tvbox as all channels are rubbish and my mobile signal is disgraceful-virgin is worse decision i have ever made
-
Dxrpii_
(@Dxrpiii) reported
from
Chester-le-Street, England
@virginmedia Will you please sort your **** out, 7 times my internet has dropped for 30-60 seconds it’s so frustrating pay for the best broadband available and have to put up with this 😡
-
Jamie Gilbey
(@Poddddddd) reported
from
Stockton-on-Tees, England
@virginmedia can I access some support on here?
-
JT
(@leeds2d) reported
from
Bishop Auckland, England
@virginmedia hi. I’ve been having intermittent dropouts this last few days. Any network problems ? Bishop Auckland area.
-
Bowman
(@ItsBowmanTV) reported
from
Stockton-on-Tees, England
55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃
-
Rachel MCDonald
(@RachelDMcDonald) reported
from
Sunderland, England
@virginmedia can you check the service status? My internet is not working. Sr4 area. #virginmedia #broadband
-
Bev Middleton
(@bev_middleton) reported
from
Sunderland, England
@virginmedia furious that I have been double charged for a bill, then I try to message support and its been over 1 week and nothing done, single parent who already paid the bill is not happy
-
Rachel MCDonald
(@RachelDMcDonald) reported
from
Sunderland, England
@virginmedia internet has been off for at least 5 hours if not longer. Estimated fix time is now and still nothing..... sr4 area. When will this be back on!!!???
-
JT
(@leeds2d) reported
from
Bishop Auckland, England
@virginmedia Hi. I’ve followed online instructions and reset factory settings on the hub and now my Wi-fi is not working
-
Deggsy™
(@Deggsytweets) reported
from
Sunderland, England
Anyone else in Sunderland having intermittent problems with @virginmedia broadband? It’s been up & down for ages but it’s getting worse!!
-
Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia I do, about an ongoing complaint and a new query too, as well as this unresolved mobile query. Am supposed to have someone talking to me via text right now but they are very slow to respond! 2 meaningless texts in 13 minutes. Could someone please ring me?
-
Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia How will this please be different from the service I have had so far? Will someone competent ring me?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
hayley baylis
(@hayleybaylis) reported
@virginmedia - 5 times trying to cancel my new highly inflated contract , a rise of over £60 a month , I have tried to ring retention team 5 times to discuss and get cut off every time !! Total waste of time
-
The Devilled Egg
(@DevilledeggKA) reported
@virginmedia At the risk of sounding like a broken record, I have called, emailed, checked service updates, spoken to engineers on the phone/face2face/via web chat, posted on the forums MANY times in the last 3 months and NOTHING has been resolved. I just keep getting billed. That works.
-
muckypaws
(@muckypause) reported
@virginmedia why does it take eight call centre agents and two hours to cancel my contract to move to @VodafoneUK ? You can’t price match, instead you deliberately frustrate and tell the customer that Vodafone aren’t regulated. 🤬
-
Luton Block F
(@LTFCblockF) reported
@___GJS___ @virginmedia Awful aren't they?! I asked in December to stop sending paper bills and they still do. Changed it online and it just takes you in circles. Many other issues. Dreadful service.
-
Marian
(@TheMums) reported
@virginmedia it’s down yet again in the tw12 area. What is going on? Service continues to decline whilst prices continue to rise. When are you going to get this sorted
-
Si
(@tecman247) reported
@virginmedia Trying to resolve issues with an upgraded deal I was offered. Numerous phone calls (including lots of time on hold) & useless WhatsApp chat service & still unresolved. Two complaints made, no contact yet about either from @virginmedia so looking like I'll cancel & go elsewhere
-
don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
-
Z🪩
(@xcxplosion) reported
.@virginmedia why does your internet never work?
-
Daniel Moriarty
(@mozzerjnr) reported
If you want shite customer service get in touch with @virginmedia! Unbelievably bad!
-
Fullmoon
(@28dazza) reported
@virginmedia I have spent an hour and twenty minutes on the phone this evening. I spoke to three different people and have been told someone will get back to us in a few days!!!! It is an email problem that used to be solved by a simple reset. Why could none of the staff fix it?