Virgin Media Outage Report in Croxdale, County Durham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Croxdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croxdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Croxdale, England
The most recent Virgin Media outage reports came from the following cities: Billingham, Washington, Stockton-on-Tees, Seaham, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Billingham
|
Total Blackout | 2 days ago |
|
Washington
|
Internet | 5 days ago |
|
Stockton-on-Tees
|
Wi-fi | 14 days ago |
|
Stockton-on-Tees
|
Internet | 22 days ago |
|
Stockton-on-Tees
|
Total Blackout | 25 days ago |
|
Stockton-on-Tees
|
TV | 28 days ago |
Community Discussion
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Virgin Media Issues Reports Near Croxdale, England
Latest outage, problems and issue reports in Croxdale and nearby locations:
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Beth Wallace (@BethTiger1973) reported from Stockton-on-Tees, England@virginmedia No known issues it says
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Jo Booth (@JoBooth10) reported from Stockton-on-Tees, England@virginmedia Shame your customer service doesn't have a little more oomph.
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Eee-lee (@nickeyley) reported from Billingham, England@virginmedia Are you effing kidding me - you're doing it again. Internet has dropped for the second time this month. I wonder what you'd do if I didn't provide payment like you fail to provide service.
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Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England@virginmedia been without any form of data, email , Whatsapp, calls from 11am with #virginmobile looks like it’s UK wide ! Dreadful service. Just catching up on emails now in a local pub!! Awful communication by a company that claims to be so good at it.
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Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England@bt_uk why has my internet speed slowed down just as we @virginmedia digging up the street 🤔
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Sara (@HasteukS) reported from Stockton-on-Tees, England@slimbob12 @virginmedia i know how you feel! I’ve been waiting for over hour and a half!!Appalling service!
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Paul Humphreys (@MrPaulDH) reported from Washington, England@virginmedia waiting waiting on the phone no internet at all now your Auto mated checking service says a problem need to speak to your CS. Waiting waiting 30 minutes now
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England@beardedian @virginmedia It is about time changes to package or cancel etc should be online
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Sara (@HasteukS) reported from Stockton-on-Tees, England@virginmedia Agent has disconnected with no notice, appalling service
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freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England@virginmedia Just seen this ..not really useful I and I suspect thousands of others just want to be able to downgrade or cancel online either by firm filling or live chat (or even quick response emails) .
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Jo Booth (@JoBooth10) reported from Stockton-on-Tees, England@markeltringham @JimGardnerSNCLP @virginmedia @SteveDustyD He knows he's shit 😂
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Jamie Gilbey (@Poddddddd) reported from Stockton-on-Tees, England@virginmedia It’s not internet related. If it was the all my other devices would have an issue. Tried on numerous occasions to reset the router but it hasn’t fixed the problem. It’s going to need an engineer.
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@virginmedia It is a constant problem, mobile telephones say they are connected but arent, firesticks dip in and out, Alexa loses connection, ring door bell only 10ft away has very poor connection, it's been poor for a while each time I ring. I am told it will be fixed and it never is
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Matty Erskine (@Matt72423) reported from Sunderland Bridge, England@virginmedia It is now, I think, five months since I made a complaint which has yet to be dealt with. To say that I'm not impressed with your 'customer services' would be a bit of an understatement.
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freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England@virginmedia I simply want to be able to reduce my cost substantially due to poor change in circumstances online rather than Face long long waiting to chat on a phone .. and online I can double check read anything that's been suggested before proceeding
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ac (@andychristie999) reported from Sunderland, England@virginmedia over the last few years virgin media internet has got worse the people that work in the call centres are so abrupt and rude I’ve called approximately 10 in the last 5 months and still have a intermittent fault on my internet service !!!!
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alan (@alcampion) reported from Stillington, England@virginmedia it’s slightly better now but these issues keep a curing now and then but nothing gets done about it I rang about a month ago with same problem so you’re team said they will give a reduction in my bill the following month but that never happened so I’m done with you.
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Karen Veater (@karenveater) reported from Sunderland Bridge, England@virginmedia you’re broadband service is disgusting! Down more times than enough and your call centre staff are totally clueless! I guess I’m looking for a new service provider!
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pipkins (@fredspoon) reported from Chester-le-Street, England@DMcCSE17 @virginmedia All phone signal in London is terrible including public Wi-fi. I love when I come back to north east for a decent signal and decent Wi-fi speed :)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Forbes (@derek_forbo1974) reported from Kirkcaldy, Scotland@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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#LITFL (@GoMcMahon) reported from Saint Ives, England@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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Sam / Ratuse 😈 (@Ratuse_) reported from Cardiff, WalesMy internet has been down literally all night what’s going on @virginmedia
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia I want to make official complaint no one is responding to my texts and there for please send me a link to take my grievances about the sheer incompetence and deliberate misinformation and lack of clarity.
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Shubhanga Prasad (@shubhanga59) reported from Merton, England@virginmedia 3. I now embark on a painful 55 min call with your customer service folks on phone, with no one able to trace what this 7 digit code is or why is it not mailed to me beforehand.
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Fiona Duggan (@fionaduggan) reported from Worthing, EnglandPlease ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia
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Niall Thorpe (@niallthorpe08) reported from London, EnglandSo we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....
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Gerard Bird (@gedbird) reported from Formby, England@virginmedia very dissatisfied with your customer service for a phone fault that has occurred twice in a week, nobody actively responds to app messaging service and call from my mobile is not producing any better results. For a major communications company it is appalling!!
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navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, England@virginmedia why is prime not working o the t6 box again. I just purchased a movie and now I can’t watch it !
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Lisa-Marie Cuthbertson (@LisaMarieHeenan) reported from Reading, EnglandThe @virginmedia amazing service continues, pay £13.99 for a film that you cannot watch due to technical error 🙄 look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!