Virgin Media Outage Report in Croxdale, County Durham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croxdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croxdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Croxdale, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Billingham, Sunderland, Durham, Spennymoor, Newton Aycliffe, Consett and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Total Blackout | |
| Billingham |
Wi-fi | |
| Billingham |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croxdale, England
Latest outage, problems and issue reports in Croxdale and nearby locations:
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KaraS4234
(@kara44234) reported
from
Durham, England
@virginmedia What else would you expect when you have been offered a service you don't get
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Daniel Hill
(@DanielHill21) reported
from
Stockton-on-Tees, England
@virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way
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Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia It doesn’t matter what day or what time I try to call I get the same problem!
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C4SP4R
(@C4SPAR_) reported
from
Sunderland Bridge, England
@davidm_allan @virginmedia I Live in Roker, had nothing but trouble with virgin broadband. Had it replaced today.
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Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia who have I got to screw to get through to cancel my contract with you?
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ScottPhoto
(@smarshallphoto) reported
from
Stockton-on-Tees, England
@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
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CoreLegal
(@Core_Legal) reported
from
Stockton-on-Tees, England
Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.
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Stu # Boro Shirts
(@Boro_shirts) reported
from
Billingham, England
Anyone else virgin media Internet down billingham?
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Currie.peter
(@Curriepeter1) reported
from
Stockton-on-Tees, England
Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose
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Currie.peter
(@Curriepeter1) reported
from
Stockton-on-Tees, England
@virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable
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alice✨
(@alicen0rt0n) reported
from
Washington, England
THE WORST customer service @virginmedia, should be ashamed of treating loyal customers the way a member of staff has just spoken to my mam
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KaraS4234
(@kara44234) reported
from
Durham, England
@virginmedia In which looking deeper into the matter alot lof people are saying the same think since they have moved to virgin media its shocking the lies you have informed customers that you will never have issues with WiFi speed having fiber utter rubbish
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Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever
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Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.
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Connor Mather
(@ConnorMather) reported
from
Sunderland Bridge, England
@virginmedia is a joke had a issue with my internet box for weeks and nothing resolves it and I try to call them and never get a hold of them. Pisstake
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mick arthur
(@m_arthur1) reported
from
Stockton-on-Tees, England
@virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs
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Anna Forester
(@AnnaForester87) reported
from
Washington, England
@virginmedia network problem half way through Grease, haway man! 3rd day in a row aswell
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Benjamin Spurling
(@1slandmonkey) reported
from
Washington, England
@virginmedia not impressed with your customer service this week. After days of attempted communication I finally spoke to someone about getting a new phone. They spoke terrible English, were unhelpful and have actually lost you my potential 24month contract.
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Andrew Irwin
(@AndrewI81572127) reported
from
Washington, England
@virginmedia my parents services are down , in Consett , co Durham . Phone and everything
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Jamie
(@SafcJamieG) reported
from
Sunderland, England
@virginmedia They raised a complaint and nothing was done about it, they probably didn’t even listen to the call where I was sold the product, if they did it would have been dealt with
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Gallagher
(@JVLGallagher) reported
@virginmedia Virginmedia. Sort your internet issues out. Yet again, 2nd time in a week and the internet is out again. There is surely some breach of contract issues here. Completely unreliable service. How long will it be this time?
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Lauren Glynn
(@glynn_lauren) reported
@virginmedia Sadly I check almost daily and there are never any known issues.
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matt
(@sirtrevsheader) reported
@virginmedia It started working again the following morning but the other problems with poor WiFi still exist, my contract has expired and I can never get through to your customer service desk. It is almost as if I am stuck with the service you provide.
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Osy
(@Osy18279343) reported
@virginmedia Cannot get through to call centre Cannot cancel my contract disgusting service
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NecroLio
(@Liokazar) reported
@virginmedia Truly frustrating being hung up on after being in call with customer service for ONE AND A HALF HOURS, now I'm forced to sit on hold for yet another hour, all because you haven't fulfilled a purchase I GOT CONFIRMATION FOR.
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busy_mum
(@sjeffs2011) reported
@virginmedia How long does it take for an SMS call back still waiting from Saturday? With all the ones you make and all the technology you've designed I find it really poor that you've been unable to adapt and provide an adequate service during this pandemic.
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G_UN1T
(@Takhar01) reported
@virginmedia is the network down in the Dudley area. No internet what do ever????
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Dave
(@waveyx1970) reported
@virginmedia This isn’t the service I’m use to from virgin, usually you send an engineer and problem solved. This time you send an engineer and the problem become problems and the original issue was made worse!
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Peter
(@pmcpface) reported
@virginhelp No one from Virgin Media will call me back. I was promised a call from the Executive Team last Sunday and have heard nothing since. They are ignoring my emails and my messages. Please help.
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Colin Barr
(@Coldo35) reported
@virginmedia what’s going on with your customer services. I have an issue with my broadband. Constant dropping of service with hard resets not working. Can’t get through on the phones, web chat or messaging... have held for hours with no luck.