Virgin Media Outage Report in Croxdale, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croxdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croxdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (23%)
-
Wi-fi (13%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Croxdale, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Newton Aycliffe, Sunderland, Seaham, Stockton-on-Tees, Consett and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Internet | |
| Sunderland |
Wi-fi | |
| Seaham |
Internet | |
| Stockton-on-Tees |
TV | |
| Sunderland |
TV | |
| Sunderland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croxdale, England
Latest outage, problems and issue reports in Croxdale and nearby locations:
-
Chris
(@iamchrissharp) reported
from
Washington, England
@virginmedia all I want to do is cancel my tv and phone services and keep broadband but there’s no options to downgrade online only upgrade and I refuse to pay £94 per month
-
Elizabeth Pearson
(@mrspag47) reported
from
Stanley, England
@BT_Openreach can I ask why a 0161 number rings me every day (foreign accent) states he's open reach when apparently this is virgin media!! I hang up
-
Robert-Andrew Tamkin
(@RobertTamkin94) reported
from
Stockton-on-Tees, England
@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
-
clare williams
(@ClareSweep1957) reported
from
Sunderland Bridge, England
@virginmedia I thought sky was bad...well I’m about to go back to them
-
Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
-
Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia Don't worry about it chief I'll ring customer services tomorrow 👍🏼
-
Dylan Atkinson
(@Dyl_Atkinson) reported
from
Washington, England
Virgin media are not stupid like give everyone 10GB free data then nock everyone’s WiFi off so they go over there allowances😂
-
I🍭
(@mxhdyyy) reported
from
Sunderland Bridge, England
@virginmedia fix the WiFi you mugs
-
Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
-
Jake Fossey
(@fossdog_) reported
from
Stanley, England
@virginmedia are genuinely ******* shit
-
Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
More issues with our broadband again today @virginmedia I don’t think we’ve had a full day off broadband for months 🤬 #timetocancel #wasteofmoney
-
Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia You can't even get my name right. It literally says it on my account. Absolutely basic customer service and you can't even do that properly. Shit company with shit service and useless customer support.
-
Jacob Ham
(@JacobAlderHam) reported
from
Coundon, England
@scottcvrroll @virginmedia It's mental like, I know there's shit going on but when everyones at home you'd think they'd try to get on top of it asap.
-
Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia Yeah & someone promised to call back last week & they never. We’ve had no broadband since yesterday & it keeps acting up
-
luke jameson
(@lukejameson17) reported
from
Sunderland, England
@virginmedia honestly get a ******* grip@of your WiFi man ******* joke if my tv has a known problem in my area. Why ******** Is my WiFi ******* down then *****
-
Lee Bell
(@lebell83) reported
from
Sunderland Bridge, England
Why is @virginmedia internet so poor. It’s like having dial up back
-
Mackem
(@MarkaMackem) reported
from
Seaham, England
@Flittdog @Jo7Lawton @JackieMayes5 @Adamphayward @finbarr_poland @piersmorgan @virginmedia This particular job is not classed as key as its not a service everyone wants
-
clare williams
(@ClareSweep1957) reported
from
Sunderland Bridge, England
@virginmedia Iv had problems for 4 days,impossible to contact you so will be moving back to sky
-
Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
-
luke jameson
(@lukejameson17) reported
from
Sunderland, England
@virginmedia don’t give a **** what time of year it is but to reset my ******* WiFi 4 bastard times today is a ******* joke, absolute ******* usless ***** man
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tomh51
(@TCH5122) reported
@virginmedia OK so you can't help me. I can't get through on the phone line. The text message service doesn't respond. Nobody from your company will call me. How is it actually possible to get anything resolved then?
-
In2town Lifestyle Magazine
(@In2townmagazine) reported
Thank you for all the complaints about @virginmedia we will be following them up. If you think virgin is the only service out there then please check other better services. Virgin are expensive and their customer service is one of the worst
-
🌹
(@srk_xxx) reported
@virginmedia Your service status page is showing 4G in my area with no issues but I’ve been without service for over an hour now
-
Si
(@Si_Hickster) reported
@virginmedia Its underhand how difficult you make it to even workout which option takes you to the disconnection team. Never known anything like this.
-
Jenna G
(@j3nnag) reported
@virginmedia Cause that would be the logical solution when my complaint is about a broken hub which is preventing me having broadband.
-
Andy Brick
(@exeus) reported
@virginmedia still down in AL7 but according to your system “no broadband issues”. I beg to differ.
-
Metin Hüseyin 🦋
(@MetinHuseyin) reported
@virginmedia Logging into my account was where this trek started. There is an outage on the Service Status finally. There was not one there for the first two days of dead landline. Someone - not a bot - finally got in touch with me to tell me the outage will be repaired by 6pm today.
-
Andy Brick
(@exeus) reported
@virginmedia And we are down again.
-
Jenna G
(@j3nnag) reported
@virginmedia I also love the fact that I have no broadband and you’re telling me to log into something online to fix it. THANK THE LORD for my @ThreeUK mobile phone, else non of the customer service options your bots keep suggesting would be accessible
-
John Spencer
(@JohnSpencerTV) reported
Worst thing about virginmedia IS there Leave dept. They're like 90s curry's salesmen, barrow boys. They're all about the verbal, haggle, confrontation. But that is alien to UK life. We don't go in shops and haggle the price of everything. The Retention dept ARE the disincentive.