Virgin Media Outage Report in Blaina, Blaenau Gwent, Wales
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The latest reports from users having issues in Blaina come from postal codes NP13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blaina, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blaina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Blaina, Blaenau Gwent, Wales
The most recent Virgin Media outage reports came from the following cities: Pontypridd, Blaina, Cwmbran, Newport, Treharris and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Blaina |
Wi-fi | |
| Cwmbran |
Internet | |
| Newport |
Internet | |
| Newport |
TV | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blaina, Wales
Latest outage, problems and issue reports in Blaina and nearby locations:
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Dan Williams
(@dlrwills) reported
from
Cwmbran Central, Wales
@virginmedia Internet is terrible lately. Good job I have mobile data otherwise I’d be living in the dark ages.
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Nige
(@niamunna1) reported
from
Newport, Wales
@Nyge_79 @virginmedia Same here. Abysmal service. I'm often in a Zoom with 40 other people and I'm the only one who drops out.
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Sarah Wareham
(@partywareham) reported
from
Blackwood, Wales
@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
Can’t wait until our @virginmedia contract comes to an end the worst broadband product and with genuinely the worst customer service - avoid always
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@virginmedia Thanks for the response and your patience. Yes, the TV is doing the same today but not as bad.
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Nige
(@niamunna1) reported
from
Newport, Wales
@virginmedia I'd rather you just responded to my complaint that I made 2 months ago.
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
My neighbour has the same issues. @virginmedia
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Lee Gilbert
(@LeeMGilbert) reported
from
Pontypridd, Wales
@virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !
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Nige
(@niamunna1) reported
from
Newport, Wales
@virginmedia If I dont have a response in 48 hours to my formal complaint made a month ago, I will be cancelling my service. Ref number is COM104057176.
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Chrisitv They've got a duplicate account in CAPITALS @VIRGINMEDIA not helping. Stupid wuckfits all of em
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Gregg 🏴
(@GreggC_CC) reported
from
Newport, Wales
@rupinjapan @virginmedia I've lost my connection tonight myself. Guessing it's a network wide issue tonight
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saul
(@SAULYD_) reported
from
Newport, Wales
@virginmedia I cannot stress how ****** bollox your internet is. Honestly 1G would be 10x faster than your ****
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Kita Williams
(@KitaW) reported
from
Newport, Wales
@virginmedia No. And we have called so many time and reset the box. Had 3 new computers from work so the issue is you! My broadband is frankly ****!
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Christine Bissex-Foster 🏴
(@cbissex) reported
from
Bargoed, Wales
@BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@virginmedia is there a problem with service? online service status says no issues in area but phone and internet all down?! Been a few hours now.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
Good luck @virginmedia must have the worst post sales customer service in the known universe
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?
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Nazia
(@Duaa7861) reported
@virginmedia 03456000789 this number we called with no help. The person scamming know we call.
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Stevie O'Neill
(@StevieONeill) reported
@virginmedia it’s pathetic you don’t have the ability to reconnect customers after 5pm. My in laws are elderly pensioners and have had their phone line and internet wrongfully cut off this evening without notice. The service received over the phone from the CA was just as poor.
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Scarlsberg
(@sportingnut) reported
@virginmedia Yes, rebooting the hub unfortunately makes no difference, it'll be like this now until around 10ish, when it'll come back to life I suspect like it did 2 days ago... given the pattern, to me it suggests an area issue on the upstream, but no known faults are shown
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eve lee
(@evemarielee) reported
@virginmedia Having issues with my internet what can I do about it? TV keeps losing connection, my phone won’t connect to the WiFi and there is no WiFi upstairs in the house. Only recently had it installed and I’m really dissatisfied with the connection
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Carrion
(@carrion_flex) reported
@virginmedia hi your WhatsApp service is abysmal. All I want is to renew my contract at the price on your website. Needless to say I won't be taking the non new customer price, I'll get a new customer offer from someone else. Please connect me with someone competent.
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JAY - The Cryptic Conjurer🏂
(@xJAYAMI) reported
Seems like Virgin Media has an issue in the area causing unstable uploads/downloads with an ETA fix of 31st of Jan. Great!
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Stevie O'Neill
(@StevieONeill) reported
@virginmedia Okay, to clarify - you don’t have the ability to reconnect elderly pensioners (who were wrongfully cut off) after 5pm?? Does VM think this level of service is acceptable??
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Daniel Tongue
(@DanielTongue1) reported
@virginmedia can someone help with my Netflix subscription that for some reason ended today even though it’s included in my package and now I’m having to pay for it separately
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Daisy Fern
(@daisyfern15) reported
@virginmedia your customer service is terrible