Virgin Media

Virgin Media Outage Report in Blaina, Blaenau Gwent, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Blaina come from postal codes NP13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blaina, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blaina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blaina, Blaenau Gwent, Wales 11/13/2025 08:35

November 13: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Blaina, Blaenau Gwent, Wales

The most recent Virgin Media outage reports came from the following cities: Newport, Pontypridd, Abertillery, Blaina, Cwmbran and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport Wi-fi
United KingdomNewport Wi-fi
United KingdomNewport Internet
United KingdomPontypridd Internet
United KingdomAbertillery Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blaina, Wales

Latest outage, problems and issue reports in Blaina and nearby locations:

  • rancid_insane rancid insane 🤪 (@rancid_insane) reported from Newport, Wales

    @virginmedia Still having issues 😪 Its hopefully getting fixed Monday but would really like to speak to your complaints department

  • StevenNott StevenNott (@StevenNott) reported from Cwmbran Central, Wales

    @chloemphoto @virginmedia If it connects to other WiFi networks from the same source ie @virginmedia then the problem is within your router itself and not any device connected to it. Your router is faulty and needs replacing. You said yourself that the router is faulty and goes offline if even moved.

  • TheRealNigsy Nigsy (@TheRealNigsy) reported from Newport, Wales

    @virginmedia seem to be having issues in Newport area anyone else effected or do we put it down to the bad weather?

  • StevenNott StevenNott (@StevenNott) reported from Cwmbran Central, Wales

    @chloemphoto @virginmedia The laptop also works off mobile data sharing too so connectivity issues are good. Please sort out this mess because the router is needed to be working properly for laptop work to be done at home. Stop all this buck passing from one dept to another and help these guys PLEASE.

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 (@cymboi) reported from Newport, Wales

    @virginmedia your customer support is absolutely crap!! Spoke to Salim who was just as useful as an ashtray on a motorcycle!!

  • niamunna1 Nige ⚡ (@niamunna1) reported from Newport, Wales

    @virginmedia 2 full internet outages today whilst teaching lessons from home. Shockingly unreliable service.

  • welshtoffee11 joshua mitchell (@welshtoffee11) reported from Maesycwmmer, Wales

    @virginmedia Good evening, I'm unable to get of you guys through both the online system and phone. Its regarding changing a elderly relative TV package as he is unable to do this himself. So just wondering if one of your team could help please Kind regards josh

  • StevenNott StevenNott (@StevenNott) reported from Cwmbran Central, Wales

    @chloemphoto @virginmedia Even if the ethernet works, the WiFi issues are still there and you need it sorting. It's in the @virginmedia contract to ensure all equipment is working and functioning as it should. Faulty equipment should be replaced and remember, you're paying for the service.

  • lou_dare Louise Dare (@lou_dare) reported from Ringland, Wales

    @virginmedia Husband can’t sign in off PC... any issues ??

  • LRLettings Leigh Rowland (@LRLettings) reported from Pontnewydd, Wales

    @virginmedia I know we are going around in circles here but I have spent 4 hours on instant messenger with you guys...its pointless...u cant help me out...they lied to me, what a complete and utter flawed process..thanku for responding but this is also a waste of my time...

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales

    @virginmedia I’m still unable to get a decent Wi-fi signal at the back of the house.

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @virginmedia 🙄 isn’t that just a lazy way of doing tech support. When I worked for you going back a few years, we were very customer focused!!

  • StevenNott StevenNott (@StevenNott) reported from Cwmbran Central, Wales

    @chloemphoto @virginmedia I'm a customer of yours 👍 and I can categorically prove that the laptop is 100% working correctly using 'my' Virgin Media WiFi connection with no issues. There's an issue with @chloemphoto's router which isn't getting resolved and the easiest solution is to replace it asap.

  • rancid_insane rancid insane 🤪 (@rancid_insane) reported from Newport, Wales

    @Ajaxia_ @virginmedia Just waiting for a few upgrades in area. Just disappointed with service especially having all the proof

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 (@cymboi) reported from Victoria, Wales

    @virginmedia The Wi-fi is rubbish, slow and crap service up stairs. Often I have to connect to extenders. It’s a two story average house. Your routers are rubbish. The older ones were much better!!

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @virginmedia why is the ufc ppv not working?

  • rancid_insane rancid insane 🤪 (@rancid_insane) reported from Newport, Wales

    @TheRealHavokHD @virginmedia Not at the moment mate but I'm looking at when BT & Vodaphone hit the area, if its this year then it'll be a switch Also think I'll go around all the neighbours etc telling them about issues etc advise them to do the same. I'll make flyers with my ThinkBroadband trends on 😡

  • LRLettings Leigh Rowland (@LRLettings) reported from Pontnewydd, Wales

    @virginmedia my booster did not turn up again today although live chat said it was scheduled, this 2 hours on the phone and 1.5 on live chat, booster should have been with me on the 21st Jan...I need some help please

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 (@cymboi) reported from Victoria, Wales

    @virginmedia I’m trying to connect to my own and it won’t! They’re the worst piece of equipment you e ever supplied. The previous one was better!

  • shawsy26 Shawsy-mufc (@shawsy26) reported from Alway, Wales

    @virginmedia Yes should be no problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LynnzoT Lynn Turner (@LynnzoT) reported

    @virginmedia Hello Virgin Media, unfortunately my bill is wrong again with the errors that caused my original complaint. I do not expect to contact you every month to correct my bill.

  • therealbreel Neil Barrie (@therealbreel) reported

    @virginmedia I'm not paying you anything. I don't need to this hasn't been agreed. I've tried to talk to customer service to have this clarified but your system is so archaic I can't get through to anyone, leaving me to moan on twitter. This is further proof of how dreadful Virgin Media is.

  • Bathpcrepairs mark chivers (@Bathpcrepairs) reported

    @virginmedia end of contract in March, would you rather lose a customer or give a discount to stay?

  • discobabe76 DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia 1/ I've been without internet access since last night. I called this morning at 830 and did reset as told, didn't work so was told it'd be passed on to network engineers and they'd get back to me if it didn't come back on within the hour.

  • courtneeyannttv court (@courtneeyannttv) reported

    Can't wait to switch Internet providers, nothing but issues with Virgin Media

  • becca_emily24 Becki- Emily (@becca_emily24) reported

    @virginmedia It says there are no issues affecting my area. As usual. We upgraded to the 500mps broadband, had 1 iPad in use and the television on and nothing working. How is that right?!

  • terribleuse Zebedee Springs (@terribleuse) reported

    @virginmedia @virginmedia thank you for the conversation, TW. Huge shame that after 50 minutes all that happened was yet another new complaint number, and another promise someone would be in touch. Yet again. I hope someone does contact me this time….

  • attalias22 C:Real ☭🇬🇷 (@attalias22) reported

    virgin media blocking your VPN so you cant want internet telly... no problem, use IKEv2. google it along with the name of your VPN and you will hopefully find it resolves your issues.

  • waterson_mike Mike Waterson (@waterson_mike) reported

    @virginmedia ..Guisborough........ts14..only 180 mbps connection...usually 390 ..what's the problem..do you know ...connection has been poor all week for some reason ??

  • RachelGilroy7 Rachel Gilroy (@RachelGilroy7) reported

    @virginmedia such a shame that after years with you I find that I was incorrectly put into a O2 mobile contract by you. Has had a significant impact and caused massive stress. Shame I have to resort to twitter as no response from you to my complaint