Virgin Media Outage Report in Abertillery, Blaenau Gwent, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abertillery, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Abertillery, Blaenau Gwent, Wales
The most recent Virgin Media outage reports came from the following cities: Pontypool, Cwmbran, Newport, Caerphilly, Blackwood, Pontypridd, Abertillery and Blaina.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Internet | |
| Cwmbran |
TV | |
| Newport |
Internet | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Newport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Abertillery, Wales
Latest outage, problems and issue reports in Abertillery and nearby locations:
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@virginmedia is there a problem with service? online service status says no issues in area but phone and internet all down?! Been a few hours now.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
Good luck @virginmedia must have the worst post sales customer service in the known universe
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Nige
(@niamunna1) reported
from
Newport, Wales
@Nyge_79 @virginmedia Same here. Abysmal service. I'm often in a Zoom with 40 other people and I'm the only one who drops out.
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
My neighbour has the same issues. @virginmedia
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Nige
(@niamunna1) reported
from
Newport, Wales
@virginmedia I'd rather you just responded to my complaint that I made 2 months ago.
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saul
(@SAULYD_) reported
from
Newport, Wales
@virginmedia I cannot stress how ****** bollox your internet is. Honestly 1G would be 10x faster than your ****
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Christine Bissex-Foster 🏴
(@cbissex) reported
from
Bargoed, Wales
@BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@DafyddCCFC @BBCWalesNews @CardiffCityFC Virgin Media sticking fibre cables down mate
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Lee Gilbert
(@LeeMGilbert) reported
from
Pontypridd, Wales
@virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Gregg 🏴
(@GreggC_CC) reported
from
Newport, Wales
@rupinjapan @virginmedia I've lost my connection tonight myself. Guessing it's a network wide issue tonight
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
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Faye Lauren Smith
(@fayelsmithxo) reported
from
Liswerry, Wales
@virginmedia wifi’s down yet again!!! don’t pay money for your broadband just for it to be shut down all the time!
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Nige
(@niamunna1) reported
from
Newport, Wales
@virginmedia If I dont have a response in 48 hours to my formal complaint made a month ago, I will be cancelling my service. Ref number is COM104057176.
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Kita Williams
(@KitaW) reported
from
Newport, Wales
@virginmedia No. And we have called so many time and reset the box. Had 3 new computers from work so the issue is you! My broadband is frankly ****!
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
Can’t wait until our @virginmedia contract comes to an end the worst broadband product and with genuinely the worst customer service - avoid always
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@virginmedia Thanks for the response and your patience. Yes, the TV is doing the same today but not as bad.
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Dan Williams
(@dlrwills) reported
from
Cwmbran Central, Wales
@virginmedia Internet is terrible lately. Good job I have mobile data otherwise I’d be living in the dark ages.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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1x1
(@1x1_NFT) reported
FFS @virginmedia we've waited from 2nd October until 18th to get your service installed. There was a cable issue and they've now given me a new date of 3rd November to try again. My son can't even get his schoolwork done. We can't wait that long.
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bob bennell
(@BobBennell) reported
@virginmedia currently no tv or broadband at PL7 4HR can you advise if there is a problem
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Ask Sid
(@Sid_Spurs) reported
@O2 @virginmedia Load of crap, tweets failing, counters different. Good Luck to people who won.
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FMG
(@brillantbean) reported
@virginmedia It was on direct debit and appears on my bank statement - after a frustrating conversation today AGAIN I got nowhere. I have sent proof it’s just too stupid
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Dean Watson
(@Human_Cow) reported
@virginmedia Funny how it wasn’t showing a problem until after my tweet. Resolution time of 19:50 this evening, that is very excessive. This issue seems to be happening every other week currently, why is that?
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Paul T
(@Barchiller42) reported
@O2 @virginmedia .. how come i never got an acknowledgment of my last 3 entries to the #VoltMe @VirginMedia ?? O2 Competition ??
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Carmen Hunt
(@huntcl77) reported
@virginmedia Would love to check but more of your appalling service in operation
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Kate Kavanagh
(@Kavanagh2Kate) reported
@VirginMedia_TV trying to reset my virgin media password, site has been down all morning! Can you please advise further
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Tom.
(@galahadlake) reported
@JohnAshmore @adamndsmith So just binning it is the solution? I mean, come on. "Some people dial 999 for stupid reasons. Let's make 999 the number for Virgin Media Customer Services. That'll sort them out."
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Rich Bailey
(@RichBailey5) reported
@virginmedia I don’t know if the complaint form submitted correctly earlier on your website but everything I’ve been trying to deal with is on there