Virgin Media Outage Report in Abertillery, Blaenau Gwent, Wales
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The latest reports from users having issues in Abertillery come from postal codes NP13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abertillery, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Abertillery, Blaenau Gwent, Wales
The most recent Virgin Media outage reports came from the following cities: Abertillery, Pontypridd, Blaina, Cwmbran, Newport, Caerphilly, Treharris and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Abertillery |
Internet | |
| Pontypridd |
Internet | |
| Blaina |
Wi-fi | |
| Cwmbran |
Internet | |
| Newport |
Internet | |
| Newport |
TV |
Community Discussion
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Virgin Media Issues Reports Near Abertillery, Wales
Latest outage, problems and issue reports in Abertillery and nearby locations:
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Morgan Lowry
(@morganlowry3) reported
from
Cwmbran Central, Wales
@virginmedia I want someone sent out to fix it, end of. Also not paying for this month, as it’s a joke of our service 😊
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Ashxox
(@_eeelhsa) reported
from
Victoria, Wales
@virginmedia I’m not going to log a complaint online, I tried to complain on the phone and just get put on hold and spoken to awfully, I will be taking this further.
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Simon Kerswell
(@kersy28) reported
from
Cwmbran Central, Wales
@virginmedia absolutely shocking customer service! cancelled my services as of 21st March, rang you today to see what you could offer me to stay and you offer me the same package at £17 more expensive, but offer new customers the same deal but £5 cheaper that I currently pay!
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MH 🏴🏳️🌈🇪🇺
(@cymboi) reported
from
Victoria, Wales
@leonclarance @virginmedia Wi-fi is completely crap!! Their new box is total Shite!!!
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Rhys 'Trev' Thomas
(@RhysThomas1991) reported
from
Alway, Wales
@virginmedia 20 minutes on hold and nobody picked up yet. All we want to do is cancel our broadband as you keep raising the price #jokers @richardbranson
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kevin wheeler
(@K_J_Wheeler) reported
from
Cwmbran Central, Wales
Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
Just been told by @Bluebells048 that I need to ring @virginmedia customer services ... for the 2nd time today - epic fail again people!
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Curtis_Tyler
(@OfficialCurtiss) reported
from
Cwmbran Central, Wales
@virginmedia have got to be the worst company to go with for broadband. Paying the “best broadband “ yet it drops every week. Trying to order a booster is a ******* nightmare , absolutely joke, shouldn’t even left SKY. Tamping 😡😤
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MH 🏴🏳️🌈🇪🇺
(@cymboi) reported
from
St. Julians, Wales
@virginmedia I’ve said this more than once before on here and I’ll say it again. VM broadband is crap!! Their Wi-fi is shi., keeps cutting out yet they promise it is better and stronger. Don’t believe it!! The old router was far better than this rubbish!!!
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rancid insane 🤪
(@rancid_insane) reported
from
Newport, Wales
So @virginmedia sat an hour in help chat waiting for reply regarding my issue/query of my broadband After an hour I guess you wasn't interested in helping me out. To me shows a totally lack of respect to a loyal customer with full package 🤬 Could you provide a CS number
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Ashxox
(@_eeelhsa) reported
from
Victoria, Wales
@virginmedia We’ve tried three times to raise a complaint with you. And this magical game appeared after the second complaint (the same day) to which the man on the phone was rude, spoke over me and implied my business wasn’t needed or respected at all.
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Simon Kerswell
(@kersy28) reported
from
Cwmbran Central, Wales
@virginmedia and I could get £165 as a new customer through @Top_CashBack where is the incentive for me to stay with you! 😡 especially when you have harassed me with phone calls since I rang to terminate my services! Very poor!
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MH 🏴🏳️🌈🇪🇺
(@cymboi) reported
from
Victoria, Wales
@virginmedia anyone thinking of getting their Wi-fi, think again. We’ve been with the now since NTL days and this HUB 3.0 has been the worst!! Not as good as the make out. The router is in a good position not hidden away yet it’s still crap!!
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Hannah N-T
(@hannahtottle) reported
from
Panteg, Wales
@virginmedia I don’t want to waste more of my day doing that, I want you to do what you (publicly) said you’d do, stop lying to customers online and actually do something to help. Virgin is worth £19.5 billion, I’m sure you can make the situation I’d imagine lots of people are in bearable.
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Morgan Lowry
(@morganlowry3) reported
from
Cwmbran Central, Wales
@virginmedia Our tele has no signal, had problems with it for a few weeks. Some channels just have an error message of ‘no signal’ and others are pixelated so badly that you can’t see the programme at all 😩
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@virginmedia there seems to be an issue with tv and broadband in np20 area. Please sort it out, I’m missing the football #virginmedia #fault
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Ian McIntosh
(@iantosh4) reported
from
Newport, Wales
@virginmedia Very frustrating as seem to just go around in circles with the same issues! Could you arrange for someone to call 2mo to discuss and resolve please (Save me calling and waiting again)
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Rhys Caswell
(@CaswellAlun) reported
from
Pontypridd, Wales
Virgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.
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Adam Gardner⚡
(@adamxgardner) reported
from
Cwmbran Central, Wales
@virginmedia It says there are no known issues with my broadband
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Chris QK 🔞
(@QuietlyKinky) reported
from
Newport, Wales
@madsmithyt @virginmedia I also have the same issue. South Wales
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Dooling
(@DoolingGemma) reported
Shocking service from @virginmedia yet again! Loss of service since Thurs, told no issues in our area. Earliest app for engineer was Tues. Multiple residents in village reporting same issue.
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Daniel Fynn
(@DanielFynn9) reported
@virginmedia Awful as per every day and still no developments, don’t worry sending a web link as I know they don’t happen, I’ll have to waste more of my time chasing you guys, I now know the process of customer care
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Natalie Wright
(@Natalie91817695) reported
@O2 hi, I've become an o2 customer through my virgin media account, and someone has not put my email in correctly so my username to sign in isn't correct. Can you help? Thanks x
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cusack
(@Cusxck) reported
@virginmedia Wireless it’s awful and I can’t run wired so I’ve had to deal with powerline adapters and boosters that have done little to nothing
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Bish_AvFc
(@AvFc_0973) reported
@rickpower @SkySports @virginmedia Is it a virgin issue or sky sports?
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nilesh kapoor
(@kapoornicks) reported
@virginmedia Just make sure the complaint is taken seriously and resolved ,thanks .
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rob todd
(@treborddot) reported
@virginmedia Still no call back as promised by accounts department there supervisor was going to call back and based in Newcastle so far 3 hours no call to my mobile so your consistent in your customer care !!!
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Simon Sutcliffe
(@SimonSutcliff10) reported
@virginmedia Tried what’s app it’s apiece of automated **** . If there is something out of the ordinary like you forgot to put a ******* connection hole outside my house it’s completely useless. All if your services may work for simple errors but if you can’t even connect a line to my house
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Mikey Charles
(@mikeycharles93_) reported
@virginmedia Youre 7th person I’ve spoken to in 24 hrs You can stop answering questions with T&C quotations for one Trying to cancel as the intro contract is at an end in 27days. Instead youre planning on invoicing me for a higher price, which will then be part refunded. Should be ashamed.
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nilesh kapoor
(@kapoornicks) reported
@virginmedia I have finally been connected by the agent the complaint has been raised but I never expected Virgin Customer service so bad I have always liked virgin but not anymore and would never recommend anyone for sure .