Virgin Media Outage Report in Aughton, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Aughton, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wallasey, Wigan, St Helens, Prenton, Birkenhead, Leyland, Upton, Southport and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Wallasey |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Internet | |
| Liverpool |
TV |
Community Discussion
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Virgin Media Issues Reports Near Aughton, England
Latest outage, problems and issue reports in Aughton and nearby locations:
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
@virginmedia disgusted that as a valued customer for over 15 years, I’m moving property, wanting to move my services to my new address but because it is above a business you will not install so you are charging me for closing my account which I do not want to do 😡
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia You can start by reimbursing my Mother for one, it’s disgusting this type of thing goes on. How dare you say my dead Father ordered Sky cinema, something he would never have done in the first instance. You really do need to get your customer care in order
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Sonia
(@soniaagnew1) reported
from
Liverpool, England
Upgraded my @virginmedia WiFi package a few weeks ago on advice from call centre - still absolute rubbish signal even at 7am on a Sunday morning! #ivebeenconned
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Col
(@colefc1) reported
from
Seaforth, England
Advise anyone not to use virgin media there customer service is atrocious find yourselves a better internet service supplier ..
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michelle orrelljones
(@Classychick65) reported
from
Birkenhead, England
@virginmedia Been disconnected by yourselves without requesting to cancel my service. No call back as promised, spent an hour on phone earlier to be told might be 72 hours until anything can be done after 20 years of loyalty I think I merit more than this shoddy treatment
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PV
(@pven91) reported
from
Liverpool, England
@virginmedia really unhappy with the service, got a new box yesterday and the start up checklist won’t load... called your helpline and they didn’t help us over the phone. Sending an engineer next weekend so we have a week without tv. Please help.
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Libby Keane
(@libbyjaynekeane) reported
from
Liverpool, England
@EmmaBall5 @virginmedia Ohh Emma you’re in for a treat with these 😂😂 worst customer service ever
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia Not yet it hasn’t but a complaint will certainly be raised. I am on my way out, so sorry no..
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
@virginmedia No it’s not worth explaining things once again, I’ve spoke to customer service, I spoke to someone on here the other day and I’ve spoke to the resolutions team and have just been fobbed off by all 😡
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia How do I cancel my Virgin please I don’t need this rubbish contacting people being told it’s sorted nothing being done then contacting people. I’m the victim someone stole from you and put it on my bill and you don’t care hate Virgin terrible service
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Col
(@colefc1) reported
from
Seaforth, England
@virginmedia Sorted I’ve since been contacted over the issue I’ve got and hope it will be resolved I really think you need to sort some kind of UK call centre no offence meant to any others overseas centres thank you!!
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@virginmedia Sorted now but 1/2 hr wait is unacceptable you should be informing customers of waiting times and/or offering callback service. #Amazon and #eBay do this really well.
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia As usual #virginmedia customer care left wanting as I suspected. No follow up, you really are a total disgrace #poorservice #moneyfornothing
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
Absolutely shocking ‘customer service’ if that’s what you can call it from @virginmedia I would not recommend them whatsoever and will not be to any of my friends and family, thanks for nothing 😡
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Linda
(@lindabeard51) reported
from
Wigan, England
@virginmedia Unsolicited call from your team wanting me to upgrade phone and pay £6 a month for mobile service. I now pay £20 The £6 only if I purchased new phone Or£6 a month and change my number!!! Tantamount to black mail Why
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Dave Kelly
(@davekellydj) reported
from
Liverpool, England
@vaughanliam11 @virginmedia It kept losing connection when o did that. Beyond poor
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jmcloughlin
(@jmcloughlin) reported
from
Liverpool, England
ITV is down on Virgin Media in Liverpool. This means Gardeners’ World is going to get ratings akin to City of Death Part 4.
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Grolshy
(@JonGre69) reported
from
St Helens, England
@virginmedia WiFi off again phone up and I get asked to call again at a more convienient time because you are busy. Do you know why you’re busy it’s because I expect you have thousands of others irate customers calling you because your service is SHITE! 😡
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Lucy87
(@Lucy8720) reported
from
Birkenhead, England
@virginmedia Look. Same again, Joke of a company. Wish id NEVER gone with Virgin. Sorry kids, cant watch the rest of the film on family night because our internet is ****.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia are awful hate them disgusting service. Fed up of spending time trying to get refund for someone gaining entry to their box and running up my phone bill
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jehan Sivasundram
(@JSivasundram) reported
@soojahpah @virginmedia You’re lucky. They provide the worst customer service. It’s a good job they aren’t responsible for COVID vaccination roll outs otherwise we’d all be serious trouble.
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Angelo Edades
(@angeloedades) reported
Managed to escape @virginmedia for many years because of awful customer service, no help on issues and high prices and now they merge with @O2 :-( things are going to deteriorate again for consumers
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Fulmar Oxford
(@OxfordFulmar) reported
@virginmedia Yes and no. Last week service was down in some areas of Oxfordshire. Those issues were fixed. Our Wifi is working again since 04/06 as long as we don't use the TV for Netflix/Prime/YouTube... A sacrifice worth making to keep the laptops connected. Still annoying though.
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Sanna Syed
(@Sanna_Syed) reported
@virginmedia why is your service so bad. It's awful. There is no internet in the area but your website seems to think different
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EvidencePlz
(@EvidencePlzz) reported
@SAJE5555 @virginmedia @O2 Use cable not wifi. Problem solved
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David JS Dawkes-Hall 💙
(@statto95) reported
@virginmedia it must be Friday night... My Internet has gone down AGAIN! what's the excuse this week? Water is wet; the sun is bright; customers don't matter to us any more?
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BissongS
(@SBissong) reported
@virginmedia Hi, the speed I get via an Ethernet cable connection on the maximum after running the internet speed test several times is 94.6 mpbs. This is really ridiculous I must say! I wonder why I’m not getting the service’s I pay for? Can this issue be looked into ASAP and rectified pls.
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Sanna Syed
(@Sanna_Syed) reported
I hate @virginmedia. Their internet is bloody awful.
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Amanda Johnson (Hak)
(@amanda_85) reported
@virginmedia @O2 Since receiving the txt to inform me of these changes, my wifi has been appalling!!! Please can someone explain?? I’m paying for a non existent service!!
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Richard Jaroszek
(@RichardJaroszek) reported
@david__spo @virginmedia Hi David I had nothing but issues with virgin media, i changed providers as soon as I could.