Virgin Media Outage Report in South Wimbledon, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Wimbledon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Wimbledon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near South Wimbledon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Wembley, City of Westminster, Islington, Belsize Park, Leatherhead, Croydon, Balham, East Ham, Hackney, Southwark, Ealing, Golders Green, Tower Hamlets and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Wembley |
Total Blackout | |
| City of Westminster |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| Belsize Park |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Wimbledon, England
Latest outage, problems and issue reports in South Wimbledon and nearby locations:
-
Paulo J R Bicho
(@paulotuga86) reported
from
Epsom and Ewell District, England
@virginmedia I can’t see anything the message saying hard drive problem is on the screen
-
Yoel Brightman
(@yoelbrightman) reported
from
London, England
@virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?
-
Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@virginmedia Internet not working at all and router has no lights on. Yes, it’s plugged in. What’s the issue? Can’t get through to anyone on the phone.
-
Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
Not the best start to life as a @virginmedia customer. Radio silence from @YodelOnline who are supposed to be delivering the router, and stuck in an online queue for 45 minutes so far waiting to speak to a customer support advisor...
-
Ryan
(@Ryan_JL) reported
from
Islington, England
@virginmedia call constantly cuts out when ringing and I get ‘advised’ 5 times to go online (which doesn’t help at all). Really get the impression virgin don’t want to help! What’s going on?
-
Vish
(@VishP19) reported
from
Ilford, England
@virginmedia #virginmedia Yes. A call to say they can’t make it! Would rather I was notified in the morning than wasting my day waiting. Shockingly poor customer service!!
-
赤羽マイク
(@maiku_akahane) reported
from
Kensington, England
I feel down as my @virginmedia internet.
-
Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Hillingdon, England
@virginmedia Hi is there any way remove your "Advanced Network Error Search", it is stopping me access company related sites, if I want to search I would use #Bing or #Google. Look forward to having this removed not disabled from my account ASAP.
-
Tracey Elliott
(@TraceyElliott17) reported
from
Wandsworth, England
@virginmedia I have never known such incompetence in a company! Four times I’ve been told we’re going to get a refund after an hour on the phone. Wrong amount taken again! You just seem to treat your customers with contempt!
-
helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia Still with the problem, no answer
-
Anuradha
(@fatsherkey) reported
from
Bromley, England
@virginmedia your online bot is so rubbish. How on earth can I speak to a human who can help me to sort out my issue?
-
Rana Brightman
(@rana_banana) reported
from
London, England
As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬
-
Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Hillingdon, England
@virginmedia That doesn't work when you have to use a work proxy filter and you think it not on your network, and when going to that website on another device it's disabled, this is why I asked for it to be removed as disabled for you is not disabled.
-
Paulo J R Bicho
(@paulotuga86) reported
from
Epsom and Ewell District, England
@virginmedia Yes i did still the same hard drive problem
-
Paulo J R Bicho
(@paulotuga86) reported
from
Epsom and Ewell District, England
@virginmedia Already try that still don’t working don’t get me wrong but this is getting a joke now because no one can help me our give answer I’m really starting to cancel my contact because this is not acceptable at all
-
Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@mikast71 @virginmedia Thanks. I also finally got through to a human who said “everything looks fine on our side, sorry you’re having problems.” Kind of at a loss here. Just going to stop the direct debit for the month to see if that generates a response from them.
-
Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@nlitchfield @virginmedia @YodelOnline Aye, the fact it’s become a bit of a critical service from me to be able to work from home.
-
Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!
-
Nicola W
(@nmargwh) reported
from
Spelthorne District, England
@virginmedia Why when your team called me today regarding my decision to cancel my contract have I received an email confirming changes to my package (phone removed) and a PDF showing a contract start date of 30 Nov. The recoded call will show I’m cancelling everything and have given notice
-
Rana Brightman
(@rana_banana) reported
from
London, England
@k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom Austin
(@tomaustindesign) reported
@RobClarkeType @virginmedia I cannot recommend switching to a smaller ISP enough, quality customer service without the parasitic pricing strategies. Also, they won't oversubscribe your line.
-
Matt Lynch
(@mjlynch) reported
@virginmedia The status page now says 20:30, so another 5hrs after the original message. Essentially all day with no service! #notgood #expensiveservice
-
chicken-nugget.eth🍔🍟
(@CHICCEN_NUGGET) reported
From the 1st to the 6th the Internet hasn't worked, expected date for the fix was the 6th. On the 4th I got a message on the app saying the problem's been fixed but it broke down 10 mins later. Today, the 6th, I get told its estimated to be fixed on the 12th. @virginmedia
-
~☆rae☆~
(@lunarae73) reported
@virginmedia AL7 3EU on the green opposite Ridgeway ... I've raised the other damage with Herts highways but they've said this is for you guys.
-
Barry Smith
(@Lazysod) reported
@virginmedia Would love to deems phones are down too
-
Rach D
(@DunlopRach) reported
@virginmedia Lee on twitter kindly helped with my issue. And my fathers tv is back. However I have just received a new contract note again by email. We don’t want a 18 mth contract.
-
Orange Knight
(@OrangeK94674066) reported
@virginmedia A digger cut the cable. I was advised to wait 21 days for a technician and nothing else could be done. I've spoken to 8 people and when I asked for higher up support I was put in hold where they proceeded to hangup on me.
-
Its_paton🏴
(@mathewpaton) reported
@Molo87_ @virginmedia Is this what's giving your apex issues then?
-
Samantha Nicol
(@SamNicol13) reported
@virginmedia No I am not willing to because I’ve just spent 10 frustrating minutes on my phone trying to login to it, change my password and now it’s not accepting my username. Why is communicating with you guys so hard!?
-
P Kalambettu
(@PKalambettu) reported
@virginmedia Yes and have been told there is an issue