Virgin Media Outage Report in Clayton-le-Woods, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clayton-le-Woods, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clayton-le-Woods and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Clayton-le-Woods, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Bolton, Leyland, Wigan and Bretherton.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
TV | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Clayton-le-Woods, England
Latest outage, problems and issue reports in Clayton-le-Woods and nearby locations:
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James Read
(@JamesRead78) reported
from
Wigan, England
@virginmedia need to chat with someone about lowering my bill £100 per month is getting ridiculous! Tried using the chat function on the app but it's not working
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Be Strong Daz
(@BeStrongBolton) reported
from
Bolton, England
@virginmedia an absolute shambles broadband service for the last 3 weeks and not scheduled to be fixed until 9th Sept 2019.
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Denis Cudahy
(@cudda69) reported
from
Horwich, England
@virginmedia absolute joke cancelled my contract beginning August because of issues ever since its been installed, looked at at my bill I'm still being charged, all equipment in a box so it's not used you have signed me up again for 12 month WTF #jokers
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m not bothered now we have left . The guy who answered the phone couldn’t be less interested . Every thing he was saying was on a card . He was very un professional and didn’t understand English fully . So he can’t be bothered to help I can’t be bothered .
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Rian Murray
(@rian951) reported
from
Westhoughton, England
@virginmedia Well unless you can help with a booster - customer services wanted £360 for an EE one! Most other providers offer WiFi Calling!
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Allen Smith
(@allensmith566) reported
from
Bolton, England
@virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia My Mother in law recently went into care with the late stages of Alzheimers and as power of attorney of her affairs I have tried to cancel her phone contract however your customers service did not want to know. They marked the file closed and said I would 1/3
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richard caines
(@rick300) reported
from
Leyland, England
U know it’s bad when the internet on ur phone works better than @virginmedia internet been off now for over 5 hours in leyland
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia As per usual there’ll be no problems in the area, I’ll get told to unplug the box, then you’ll book an engineer for about 5days time, meanwhile the problem magically disappears #badservice
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Leyland, England
Absoloutley disgusted with @virginmedia been on hold for 2 hours - I'm an existing customer and one agent has hung on me!!! I want to discuss my existing contract with them. How the hell are you supposed to speak to the complaints department or a manager in charge!
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Wiganpierpromo
(@WiganpierprAnne) reported
from
Wrightington, England
@virginmedia I am appalled at the customer service. Trying obtain my last bill from 3 months ago. Can’t be done!!account closed. They never sent packaging to send router back after 3 phone calls I gave up but got charged for it.
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Ange Turner 🔶
(@AngeTurner816) reported
from
Penwortham, England
@virginmedia Sorry. I am asking you to tell me what the problem is and what you planing to do about it!
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kimberley Goodinson
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m disgusted I’ve been a customer for 15 years and more . You’ve put the price up by £20. The very unhelpful person on the phone offered me a £2 discount . Disgusting back to Sky .
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aisha
(@aish_a_) reported
from
Bolton, England
Virgin media is so ******* SHIT sick of this life
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Ross Mitton
(@rossmitton84) reported
from
Bolton, England
@David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!
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aisha
(@aish_a_) reported
from
Bolton, England
@virginmedia u sent me a new router like a month ago and this connection is SLOWER than the router that was over 10 years old I’m basically sat on top of it and I’ve never experienced slower WiFi
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Tracey Brooks
(@textmaniaa) reported
from
Bolton, England
@virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.
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Ange Turner 🔶
(@AngeTurner816) reported
from
Penwortham, England
@virginmedia @Virgin_Victoria Every single evening your WiFi goes down for about two hours around teatime. Last night it went off at 6.00 pm and came back on at about 11.00 pm!
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia receive a final account for £63 and that would be the end of things. The final account never arrived however the outstanding account has been passed to BPOB collections who bumped it up to £269.96. I have paid the account off, so sincerely hope that Mr Branson 1/3
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia Trip haziest outside my house cables running to next door which were supposed to be temporary, unstable service, rattling router, some of these issues have been resolved. Others haven’t. I’ve asked for final response but no one will talk to me about this.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin J Lewis
(@colinjlewis78) reported
@virginmedia Why is it so hard to give a customer a repair slot for when they need it, especially after 3 months of being lied and misled too. Is it so wrong to expect a phone call from the fields team with a date. Is it wrong to expect to have service work, that you pay for?
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Maggie Cox
(@scottishgirl50) reported
@virginmedia @AskVirginMoney Everyone one in my road TW110RT have been without a landline since last Saturday. How can it take so long to fix?
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Flora
(@floraycham) reported
@virginmedia my Boardband was scheduled to done on 24/8/2021 but until now, nothing happened. Have chat and phoned them daily for progress. Reply is earliest day will be 6/9/2021. Such a good service 😡😡😡
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Eddy Trstena
(@EddyTrstena) reported
@virginmedia Oi, are you ever going to sort out the outage of my TV and Broadband? This was supposed to have been fixed yesterday….. **** service as per from you lot.
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Travel 🌍
(@travelguru123) reported
@virginmedia #virginmobile Been on an online chat with Virgin Mobile for over 2 hours, passed to 3 different teams to be told I need to speak to the team I first spoke to. And then told call them. Customer service at its finest!!!
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Jack Ryan
(@madebyclancy) reported
@virginmedia When I have let your teams know of the issue and thus I wanted to leave I am passed on to the relevant team that processes me leaving the service, and then it has always just been a constant wait with no end
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Eddy Trstena
(@EddyTrstena) reported
@virginmedia Yeah that doesn’t really mean much when it’s affecting my job as I work from home. Also, telling me that I ‘may’ qualify for £8 a day compensation due to the lack of service is laughable.
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Andy
(@Andy137679041) reported
@virginmedia Cancelled my contract 8 days ago and I was told that I would receive a confirmation email with in 7 days. Still no email, tried online help but absolute waste of time as they can't understand a basic question!!
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Emma Ferns
(@EmmaLFerns) reported
@virginmedia The fix time has changed again 3 times today - 10am, 2pm and now 6pm - how could they get it that wrong? If it was a big issue surely they'd have known they would need all day today - after assessing it for the entire day yesterday?
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Nicola
(@Nicola21678132) reported
@virginmedia Really concerned as someone has just called me on my landline from the following number 03003035303292 claiming they were from Virgin Media and wanting to test my broadband as there have been issues in my area. When I questioned their security they hung up.