Virgin Media Outage Report in Clayton-le-Woods, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clayton-le-Woods, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clayton-le-Woods and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Clayton-le-Woods, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Preston, Wigan, Clitheroe, Leyland, Southport, Chorley and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
TV | |
| Bolton |
Internet | |
| Bolton |
Internet | |
| Preston |
Total Blackout | |
| Bolton |
TV | |
| Preston |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clayton-le-Woods, England
Latest outage, problems and issue reports in Clayton-le-Woods and nearby locations:
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Sharon Wilmot
(@shazzawarrior18) reported
from
Bolton, England
@virginmedia Still the same issue had another text update to say all fixed but it's not still nothing #notimpressed
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you
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🦥 I o n a 🌻
(@ylilxanoi) reported
from
Wigan, England
Imagine paying £45 a month for Virgin Media and it never freaking works 🤮🤮🤮
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia my internet/tele are not working! Second time in the space of a few weeks
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David Walton
(@Davegas2) reported
from
Feniscowles, England
@virginmedia When are you going to sort out problem with red button on Sky sports, sometimes on, most times off, ongoing problem.
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia Hi!! Just letting you know my land line issue still isn't fixed. Someone is supposed to be calling me back today. I'm really hoping they do. Just wanted to say thanks to Robert too for being so helpful. Despite this still driving me mad.
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Chrissie Fuller
(@miteamshirts) reported
from
Chorley, England
Re Virgin Media Live TV outage. Internet still working as is Netflix, Amazon Prime and My Recordings. Catch-up/binge day!!
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it
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Steph
(@SA57EPH) reported
from
Wigan, England
@virginmedia what’s the best department to speak to about terrible internet even your virgin connect app can’t find our internet!
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia Hi, my broadband has just gone off is there a known issue in my area or do I need to book an engineer ?
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia But on the online forum it says others have had the same problem and your technical department need to contact Sky and the line needs to be routed to you again as it's a porting issue. I can't see any other examination although I appreciate I'm not a technician.
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia My landline phone has been down all afternoon in PR25 1UJ. Have any others complained about this issue, and if you're aware of the issue, do you have an estimated time for repair. Thanks in advance.
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia No updated fix time, as it shows all services as green, and can't detect a problem. It asks us to phone you on 151 to do a little more "digging", but the phone line is DOWN. Oh, and the chatbot doesn't deal with landline issues apparently. Now what???
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia It just says to book an engineer, but I don’t want to book it incase it’s an external issue which will be fixed
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Sharon Wilmot
(@shazzawarrior18) reported
from
Bolton, England
@virginmedia Yep shows outrage and estimated fix time which varies then text and email to say fixed but still nothing had 15 messages to say fixed one a few seconds ago but it's not and still showing outrage on the app hard to check this when no services very disappointed with the service
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia How many more times, the landline is NOT working (no dial tone).
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary murray
(@tamngaz220717) reported
@virginmedia I have tried and it says nothing and yet again today no internet this is a joke I want to cancel my contract with virgin I had issues for a year last year with poor tv reception virgin did nothing but say I needed to upgrade my internet with you so I did now my Internet has gone
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Bike Matt
(@bike_matt) reported
@virginmedia 44 broadband outages in last 8 days CB24 area. have been told fix '2pm tomorrow' for 8 days in a row. give me a reason not to switch to more reliable supplier...
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Gary murray
(@tamngaz220717) reported
Virgin media has gone again today and what a surprise can’t talk to anyone via telephone as it won’t let u so kids can’t do there work again and I can’t work so I’m losing money not working someone needs to contact me actually phone me not give me links that are bloody useless
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Erin
(@Erin_Yeet) reported
@virginmedia for the last few weeks my internet has been absolutely useless, cuts out 3-6 times per day, I work from home so a good connection is vital to me and I don't understand why I am paying you so much for a service that does not work.
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Gary murray
(@tamngaz220717) reported
@Ofcom how can I make a complaint against virgin media for a year my tv was poor they made me upgrade internet now for this whole year I lose internet every day and I cannot contact them as it won’t let you I have lost work days and my kids have lost exam and study days
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Display Name Here.
(@Do0g77) reported
@virginmedia appreciate your v busy but disconnecting me on the phone and cutting off my online chat is poor. very poor. Shame, i hear @VodafoneUK do amazing broadband deals...
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Laurence Quinn
(@laurencequinn18) reported
Why is it so heard to contact Virgin Media,,,, stupid computers asking questions, no human response,,last time i rang them it cost me £72,,,, never again,,, Email always says do not reply,,, been trying for 3 days ,,, always says connecting to an agent but never does , crap
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anne gray
(@annegray77) reported
@virginmedia hi there on Dmax 9am on the schedule is showing Maine cabin masters but instead something else is airing. Please fix this.
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cattboy 234
(@CattBoy234) reported
@virginmedia wifi is down its been playing up so i unplugged and re plugged back in and there is no wifi connection at all. Im ising 4g to post this. Please fix thr problem
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V Bobby X
(@VBobbyX) reported
@virginmedia is trash, have you on hold for so long then cut you off. Useless service