Virgin Media

Virgin Media Outage Report in Clayton-le-Woods, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Clayton-le-Woods, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clayton-le-Woods and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Clayton-le-Woods, Lancashire, England 09/05/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Clayton-le-Woods, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, Wigan, Leyland, Skelmersdale, Southport, Preston, Upholland, Clitheroe, Ormskirk and Oswaldtwistle.

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City Problem Type Report Time
United KingdomBolton Wi-fi
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

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Virgin Media Issues Reports Near Clayton-le-Woods, England

Latest outage, problems and issue reports in Clayton-le-Woods and nearby locations:

  • KazF2010 Karen Jacqueline (@KazF2010) reported from Westhoughton, England

    @virginmedia Instead of providing all these "upgrades" to the service how about just providing a SERVICE that we pay for 🤬

  • k_birc Keith Birchall (@k_birc) reported from Wigan, England

    Three different calls today from people claiming to be from @virginmedia wanting to fix 'faults' on my line by installing software on my phone. I find these funny and drag the calls out but some people may be fooled.

  • basher5000 (@basher5000) reported from Standish, England

    @virginmedia sat here with at home with no mobile service but when I use the app it says I’m getting 3G & 4G 👌🏻

  • typicalgrill Jen (@typicalgrill) reported from Preston, England

    @EyeIzMoorey @cakemog @virginmedia Can confirm virgin are bags of shit. Great when it's working but if you experience a problem. Good ******* luck., 🙃

  • KazF2010 Karen Jacqueline (@KazF2010) reported from Westhoughton, England

    @Netflixhelps No error message but it takes ages to load and then will pause..... and not play...... never know such a slow service considering I'm paying extra for this on @virginmedia

  • prdent73 Philip Dent 🇪🇺 (@prdent73) reported from Euxton, England

    Noooo!!! The virgin media wifi is down. We might have to start talking to each other..

  • DizzSukha Dizz Sukha (@DizzSukha) reported from Bolton, England

    @virginmedia All signals are working. My issue is I have been paying for anonymous call rejection for a few years and it has not been working since last year. I have rang up many times and still not fixed. I have been paying for this service even though it is not working!

  • EmilyMc767 Emily (@EmilyMc767) reported from Blackburn, England

    @virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks

  • TinaLawrenson Tina Lawrenson (@TinaLawrenson) reported from Chorley, England

    @virginmedia 6/12 later we still haven’t despite phone calls and false assurances we still have not got number back contacted vm whom basically said it’s my problem and here’s the number to call no help .... it’s beyond disappointing

  • ResidentStevil7 𝕾𝖙𝖊 (@ResidentStevil7) reported from Hindley, England

    @virginmedia keep ringing me on a daily basis! Sometimes I can’t answer and they leave a long, silent voicemail! When I do answer, they put the phone down on me! I know it’s Virgin because if I try to ring back I get a recorded msg saying they’ll try again soon!

  • MrVestibule DV (@MrVestibule) reported from Preston, England

    Hey @virginmedia my internet speed has dropped massively over Christmas and is still poor. I get that people are probably using more bandwidth but this is unacceptable - I’m paying for 200mb & getting 10. I’ve done all the tests and resets with no joy 😤. #virginmedia #broadband

  • danashurst Dan Ashurst (@danashurst) reported from Wigan, England

    @virginmedia Whoops. Maybe I should have clarified...My connection is fine, it's your packages that need to change to give more upload capacity to customers. P.s you guys deliver a solid service to me, and have done for years.

  • McGovernDanDan Danielle Hickey (@McGovernDanDan) reported from Penwortham, England

    @virginmedia The worker who was in charge told me the complaint would go to him so basically it was a waste of time. I have complained but I’m not confident in your processes 😡

  • danashurst Dan Ashurst (@danashurst) reported from Wigan, England

    @Scott_Helme Damn. That upload is faster then what @virginmedia give me on my cable line!

  • TinaLawrenson Tina Lawrenson (@TinaLawrenson) reported from Chorley, England

    @virginmedia Have done each time wasting an hour of my time with no resolving .. not meaning to be harsh but not used to poor service wasted six hours already when you add up wasted hours

  • davidfiggins David Figgins 🌱🌎💚 (@davidfiggins) reported from Bolton, England

    @virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.

  • bronwynevery Bronwyn Every (@bronwynevery) reported from Wigan, England

    Dont think there is a worst company to get in touch with than @Virgin 🤯 heads fell off. #virginmedia

  • basher5000 (@basher5000) reported from Standish, England

    @virginmedia Hi the app says service is fine but when using text message constantly says not delivered but I only realise when I go back in later ... I think it’s poor signal in my home because I go outside it works ....

  • mands4walkies Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported from Southport, England

    @virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.

  • kimnsib kim🐝 (@kimnsib) reported from Bolton, England

    @virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Smitsta31 Ian smith (@Smitsta31) reported

    @virginmedia Having problems in ST4 area, internet is on then off! Then on!

  • MrCADwiz Everest, Sam (@MrCADwiz) reported

    @virginmedia It still is not working

  • richarddallen1 Richard Allen (@richarddallen1) reported

    @virginmedia Down again 16:29

  • DiscoArtist Big Ronnie (@DiscoArtist) reported

    @virginmedia FIX YOUR ****

  • Danb64991225 Dan (@Danb64991225) reported

    @virginmedia are you serious @virginmedia how is your internet gone down again seriously I hope there’s some compensation coming now for customers as this is just a joke you dnt see this happening at bt or sky

  • thecragguk_jeff jeff bridges (@thecragguk_jeff) reported

    Down again #virginmedia

  • CatherineL2288 CatherineL (@CatherineL2288) reported

    I take it @virginmedia will be compensating it’s customers because of the continuing outage with their internet? This is an absolute disgrace! #virginmediadown

  • ReezMysta elongated muskrat (@ReezMysta) reported

    @virginmedia Still not working for me

  • cino2746 Cino (@cino2746) reported

    @virginmedia My broadband is down

  • G4V1N14 G4V1N (@G4V1N14) reported

    @virginmedia Down again ffs