Virgin Media

Virgin Media Outage Report in Clayton-le-Woods, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Clayton-le-Woods, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clayton-le-Woods and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Clayton-le-Woods, Lancashire, England 04/18/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Clayton-le-Woods, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Oswaldtwistle, Wigan, Preston, Southport, Leyland, Blackburn, Clitheroe and Ormskirk.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Internet
United KingdomOswaldtwistle Wi-fi
United KingdomBolton Total Blackout
United KingdomWigan Internet
United KingdomBolton Internet
United KingdomBolton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Clayton-le-Woods, England

Latest outage, problems and issue reports in Clayton-le-Woods and nearby locations:

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp I would like some help with my bill

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp At the moment with loss of employment I need some help with my bill

  • Libra_Comms Ali Gudgeon ✍🏻️ (@Libra_Comms) reported from Preston, England

    @virginmedia The problem with the search facility is that it brings up multiple episodes but none of them have dates on. This needs addressing please!

  • champerslass champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky

  • jg26__ Jacob (@jg26__) reported from Wigan, England

    Honestly tho how **** is @virginmedia internets down more than it works

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp @virginmedia I need to discuss about my broadband service being suspended

  • gsouthy gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Great Harwood, England

    @virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤

  • AdnanHussainuk Adnan Hussain (عدنان حسين) (@AdnanHussainuk) reported from Bolton, England

    @virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia is there any customer service in your company

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @virginmedia how do I make a complaint about the installation at my mums property?

  • TerryBpne Crazy Corner (@TerryBpne) reported from Walton le Dale, England

    @MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!

  • uk_haj john Hajdar (@uk_haj) reported from Bolton, England

    @virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?

  • SmartCoffeeOff1 Dave R (@SmartCoffeeOff1) reported from Blackburn, England

    What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband

  • mooseandme1 Moose And Me (@mooseandme1) reported from Great Harwood, England

    Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch

  • RB10__ rafik (@RB10__) reported from Bolton, England

    @virginmedia virgin go app down again

  • courtsthomasx 𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported from Blackburn, England

    @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

  • physiobex Becky Nicholls (@physiobex) reported from Wigan, England

    @virginmedia No problem, thx for the reply, seems to be ok now 👍🏻

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.

  • physiobex Becky Nicholls (@physiobex) reported from Wigan, England

    @virginmedia Actually, problem is still there. Any help gratefully accepted!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NabilNazir20 Nabil Nazir (@NabilNazir20) reported

    @virginmedia Register loss of service for compensation - switch services until these lot fix up their act ! Click check status —-> click broad band ——> click compensation !

  • jackie_morrall Jackie morrall (@jackie_morrall) reported

    @virginmedia Has been off and on for days, to report it for discount it just doesn’t connect or rings out then cuts off, bit bad considering how nuch we pay

  • Dixeyroyal Kevin Dix (@Dixeyroyal) reported

    @keiranatharmony @virginmedia @bt_uk I will be doing the same, fed up with Virgin lack of service, and their constant prices rises that are way above inflation, enough is enough now, bye bye Virgin

  • iamjagsman Jagsman (@iamjagsman) reported

    due to issues with @virginmedia my stream got cut short due to continuous internet issues #virginmediadown Virgin get your act together and get stuff sorted

  • Twango47 Twango 47 (@Twango47) reported

    @virginmedia and no reply to my previous.. Called Virgin tech support twice today, kept on hold for 20-30 minutes both times and got cut off twice! Never managed to speak to anyone. Thank god we just signed to move to BT a couple of weeks ago! 🙏

  • Stevebrinda66 Mentor Man (@Stevebrinda66) reported

    @virginmedia @MikeRodgers74 Oh dear .... People expecting a 100% guaranteed no problems will arise from Virgin (and other broadband companies) Not sure what planet they live on.

  • PidgeLee22 Pidge (She/Her) (@PidgeLee22) reported

    @emmalunn @virginmedia Yep, I totally agree. Fed up with @virginmedia continual price hikes and poor service. Time to change to another provider!

  • krskipp Kevin Skipp (@krskipp) reported

    @mmmiles75 @virginmedia @macavanagh One day of internet problems does not allow you to break your contract. Not a company on the planet that won’t have outages from time to time.

  • The_Swavman TheSwavman (@The_Swavman) reported

    @virginmedia Stealing people's money for a service that is mid at best.

  • Bobbit1968 Robert mycroft (@Bobbit1968) reported

    @virginmedia It’s been on and off all night and all day, sort it out I hope I get a refund for days service sorry lack of service and any chance it can be connected today