Virgin Media Outage Report in Clayton-le-Woods, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clayton-le-Woods, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clayton-le-Woods and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Clayton-le-Woods, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Wigan, Bolton, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Clayton-le-Woods, England
Latest outage, problems and issue reports in Clayton-le-Woods and nearby locations:
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emma2511
(@emmawinstanley1) reported
from
Wigan, England
@virginmedia shocking customer services after waiting nearly a month and several hours on hold to get connected still no delivery date and now cannot work from home @ nhs
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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martin
(@whitealbo) reported
from
Southport, England
@virginmedia I emailed you a few days ago regarding an issue I have,I've not had any reply yet and I'm getting only half the service I signed up and am paying for.
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Shigufta khan
(@Shigufta1) reported
from
Blackburn, England
@virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?
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Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
@virginmedia just wasted two hours on web chat trying to get a better sim deal as advertised. 45 mins to get through security. Tried to check/sign in on the Virgin mobile app and it doesn’t work for me or my husband, despite having an account for years. An absolute joke! 👎🏻
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Jo Mclaughlin
(@josie_allan) reported
from
Horwich, England
I’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Mackie 🇪🇺🌹☘️🇸🇱
(@Shinpad11) reported
from
Wigan, England
@virginmedia yet another day blighted with intermittent connection. What on earth is happening with your broadband service? Woeful. #Wigan
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet service is a ******* shambles. How do I contact someone to make an official complaint about the service I receive. Which is non existent for most of the week?
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Rebecca Wilson 🌈
(@wilsonbecks1) reported
from
Bolton, England
I would be grateful if someone from customer services at @virginmedia could contact me regarding the lack of service received since moving over to @virginmedia
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia When is the WiFi issue in Hindley going to be fixed ? Been on and off all day.
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
@virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite
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emma2511
(@emmawinstanley1) reported
from
Aspull, England
@virginmedia finding it very difficult to get through to someone to discuss technical support please help
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Matt Allen 🔶
(@mallen_87) reported
from
Horwich, England
@virginmedia I would like to cancel my services with you. When I go online to do this I’m directed to call in. When I call in the IVR directs me online. Can you help?
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Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
Any chance you can sort this picture issue out @virginmedia
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia 3rd time this week internet has gone down. Possibly the worst provider in the country
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Moeen
(@moheenb) reported
@vmbusiness hey my VM business is down for few hours. I am trying to contact customer service and been waiting for someone to answer for last one hour? Whats going on? @virginmedia
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Lyzz
(@ManicMundie) reported
@virginmedia I already got told to buy a signal booster from Argos and that didn't work. And I don't want to pay more for a "better" package with no guarantee it will work which is what your cold calling sales team tried to do, so as long as it isn't either of those then yes I'm free :)
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stella newman & also vicky zimmerman...
(@stellanewman) reported
Hi @virginmedia - having genuinely dreadful customer service from you, 16 years in to being a customer - any chance you could resolve please, as I am so very bored of this?
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Jaq
(@jaq_c13) reported
@virginmedia I’m at work and can’t log into my account! It shouldn’t be this bad! Especially when my husband @MarkCarruthers_ works from home and needs the internet given that he’s a freelance journalist! Not to mention the use of my mobile data...the list goes on...
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a.salem91@hotmail.co.uk
(@mr_as91) reported
@virginmedia That’s all you’ve got to say?! An empty apology?! I’ve been on the phone and still am for over 1.5 hours and the advisor has just hung up the phone on me and your solution is to tell me to go back and call again? I expect somebody to call me back and not me having to.”Shambles
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Anuj Ghaghada
(@nujwaan) reported
@vmbusiness AFTER BEING BOUNCED AROUND 8 DIFFERENT DEPARTMENTS, I'VE NOW BEEN ON HOLD FOR OVER AN HOUR AS OUR INTERNET IS COMPLETELY OFFLINE. WHAT KIND OF BUSINESS SUPPORT IS THIS??
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Tom Stokes
(@traveltom84) reported
@craigtweets1 @virginmedia It's just two new lids, would take half an hour at most to resolve both issues. They're almost getting as bad as Openreach, where it's been over four months for the one on Ladymoor Road.
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Janice B Gordon 💥 Want to #ScaleYourSales?
(@JaniceBGordon) reported
Be warned - massive increase @virginmedia bill at end of contract & if you try to leave they charge you 30 days notice at the higher rate. When I rang 3 weeks ago to review my options they did inform me of the 30 days notice! #RIPOFF poor #CustomerService& lost customer for life
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steven jenkinson
(@steve_jenkinson) reported
@virginmedia please help!!! Tried to speak to someone about my bill , being over charged ,for over 6 months now😱😱 I am getting desperate now as I can’t afford to pay my bill Please please please HELP
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Nicketh
(@Nickethmcr) reported
How does @virginmedia get away with such shoddy connection in a major city when it's 2021 and so many people are remote working. Told possible 5-7 day outage? #Manchester