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Virgin Media

Virgin Media Outage Report in Clayton-le-Woods, Lancashire, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Clayton-le-Woods, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clayton-le-Woods, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Clayton-le-Woods, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Preston, Blackburn, Bolton, Skelmersdale, Chorley, and Leyland.

CityProblem TypeReport Time
Wigan Internet 27 minutes ago
Preston Internet 21 hours ago
Blackburn Wi-fi 22 hours ago
Bolton Internet 1 day ago
Blackburn Wi-fi 1 day ago
Blackburn Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Clayton-le-Woods, England

Latest outage, problems and issue reports in Clayton-le-Woods and nearby locations:

  • BobbyBattersby
    bobby (@BobbyBattersby) reported from Chorley, England

    @ITV gone down on @virginmedia

  • Lisa_P117
    Lisa Patel (@Lisa_P117) reported from Horwich, England

    @virginmedia epic broadband, crap TiVo ... shocking my box every couple of weeks / less doesn’t work and I have to restart. The package I pay for isn’t value for money and calling up to report issues is painful, 35+ mins I was on for last time!

  • aish_a_
    aisha (@aish_a_) reported from Bolton, England

    @virginmedia I’m also sick of calling this number being told to press 1 then 2, when I get past 1 it asks for the account number no option to speak to a real person can I just get the phone number to speak to a real person who will help me

  • woody0702
    Steven Woodside (@woody0702) reported from Bolton, England

    @virginmedia why does your broadband never work between 5am and 7:30am in #Farnworth Surely this a poor service as things are not never working... If there are works why does your website never update to say so

  • baabaa89
    Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia We have been experiencing issues with our hub. We often lose connection and then the connection is not very strong at all when connected. This has been happening for a couple of weeks. Please advise further.

  • Amandaajxx
    Amanda (@Amandaajxx) reported from Westhoughton, England

    @emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠

  • lindabeard51
    Linda (@lindabeard51) reported from Wigan, England

    @virginmedia Unsolicited call from your team wanting me to upgrade phone and pay £6 a month for mobile service. I now pay £20 The £6 only if I purchased new phone Or£6 a month and change my number!!! Tantamount to black mail Why

  • MsLucyOpenshaw
    M S L U C Y 💟 (@MsLucyOpenshaw) reported from Bolton, England

    It’s a bloody good job I don’t rely on the internet to make a living because the connection with @virginmedia is shocking and I’d be skint. But I am skint from how much we pay for this shit internet.

  • dottydinosaur
    Dorothy Carr (@dottydinosaur) reported from Blackburn, England

    @MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works

  • dazzle961
    andrew day (@dazzle961) reported from Blackburn, England

    @virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company

  • Pinkandwild
    MJ (@Pinkandwild) reported from Bolton, England

    In case you didn’t get it @Virgin @virginmedia I’ve #switched my #mobile, #broadband & #TV tomorrow but your pettiness has taken my service away already - don’t be sending me a ******* bill! #SameShitDifferentDay #ShitService

  • Knitswithbeer
    knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia Sick and tired of this now. Acknowledged there was a problem, sorted it*, asked me to monitor gor a week and if not working they'll then send a man out. *still happening ffs

  • davejthorp
    The Strictly Spoiler (@davejthorp) reported from Preston, England

    @virginmedia Well it’s sorted. In 2 weeks time. Which is a bit poor that I have to wait 2 weeks for you to fix your error

  • Knitswithbeer
    knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    So. I've now had 3 @virginmedia techies in 2 days tell me they've resolved my issue. That remains to be seen. It in no way excuses the engineer no-show 🤬🤬🤬

  • Knitswithbeer
    knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia TBF, I have been trying to get to the solution for over a week. I have other things to do you know...🤨

  • Knitswithbeer
    knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia There are a couple of threads I've contributed to. I'll try to post the one I looked at this morning and posted the same comment I tweeted. My point is that it shouldn't be a one at a time fix.

  • UBuildmain
    Jeff Griffiths (@UBuildmain) reported from Atherton, England

    @virginmedia Thanks virgin media for putting my bill up yet agin with out any prior warning. Messaged and still no reply shocking customer service 🤬

  • Amandaajxx
    Amanda (@Amandaajxx) reported from Westhoughton, England

    Everyone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤

  • Knitswithbeer
    knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia The issue has been constant for 2 weeks. Option 2 at the second press is when calling about an account different to the one I'm calling from.

  • Knitswithbeer
    knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia And the problem yet again wasn't solved over the phone. Wouldn't admit who cancelled or why. Did admit could identify 'frequency issues' Company full of ignorant eejits

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • amyismall
    Amy Small (@amyismall) reported

    @virginmedia You can't fix cables via SoMe. Fuming as we were told yesterday and engineer would be out today and now there is no record of that being arranged!!!!

  • julierawlings
    julie (@julierawlings) reported

    @O2 you keep cutting me off 5 times so far. my bill has gone up again on a sim i dont use because @virginmedia told me i had to take it out with my package. I just want to know how long I have left so i can cancel it.

  • TripleHGOAT
    Triple H is the GOAT (@TripleHGOAT) reported

    @mattyc96 Virgin Media Customer? They have access to

  • SurjKhera
    Surj (@SurjKhera) reported

    So @virginmedia think it's OK to increase my broadband price by 25% mid contract and then impose new terms for yearly increases of RPI +3.9% with No right to cancel. 🤔 I will cancel now just out of principle. @MartinSLewis I hope you are all over this one!

  • stephyh1988
    Stephh (@stephyh1988) reported

    @virginmedia having their customers eyes out with a 33% increase a month. Absolutely not paying that for no improvement in a mediocre service.

  • MylesOUFC
    Myles 🇺🇦 (@MylesOUFC) reported

    @AshScrivens @virginmedia I'm probably going to do the same. I've only been on my current deal for about six months. And they're now changing the T&Cs so you can't cancel when they increase in future too.

  • IanMarsdenGB
    Ian Marsden PLY (@IanMarsdenGB) reported

    @virginmedia Hi @virginmedia just wondering how much would broadband on its own without tv and phone would be of an existing customer?

  • RStallyns
    Robbie Stallyns (@RStallyns) reported

    @virginmedia No, and right now I won't because I will just use another device for Britbox. I just want to tell you of the issue incase you get more similar faults. I'll revisit the situation in a while. Not sure what else to do now!

  • cheekygobshite
    Simon (@cheekygobshite) reported

    @AshScrivens @virginmedia @Hyperoptic I’m not far behind after a 7 year customer and now out of contract they’ve put my broadband only up to £60 a month. Community Fibre for a faster speed at £25!

  • mcooperisonit
    cps (@mcooperisonit) reported

    Do @virginmedia just hang up on you as soon as you say you want to cancel? It seems so.