Virgin Media Outage Report in Clayton-le-Woods, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clayton-le-Woods, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clayton-le-Woods and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Clayton-le-Woods, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Wigan, Blackburn, Preston, Chorley, Leyland, Oswaldtwistle and Clitheroe.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Total Blackout | |
| Wigan |
Wi-fi | |
| Bolton |
Internet | |
| Wigan |
Internet | |
| Bolton |
Total Blackout | |
| Blackburn |
TV |
Community Discussion
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Virgin Media Issues Reports Near Clayton-le-Woods, England
Latest outage, problems and issue reports in Clayton-le-Woods and nearby locations:
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Dizz Sukha
(@DizzSukha) reported
from
Bolton, England
@virginmedia All signals are working. My issue is I have been paying for anonymous call rejection for a few years and it has not been working since last year. I have rang up many times and still not fixed. I have been paying for this service even though it is not working!
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Danielle Hickey
(@McGovernDanDan) reported
from
Penwortham, England
@virginmedia The worker who was in charge told me the complaint would go to him so basically it was a waste of time. I have complained but I’m not confident in your processes 😡
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𝕾𝖙𝖊
(@ResidentStevil7) reported
from
Hindley, England
@virginmedia keep ringing me on a daily basis! Sometimes I can’t answer and they leave a long, silent voicemail! When I do answer, they put the phone down on me! I know it’s Virgin because if I try to ring back I get a recorded msg saying they’ll try again soon!
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David
(@dave6018) reported
from
Penwortham, England
@virginmedia I will know more later when champions league football is on, but after a while on 4k the box will crash and reboot its self , but just replaced the hdmi cables so I will see how it goes, but normally I cant fault your service
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Bronwyn Every
(@bronwynevery) reported
from
Wigan, England
Dont think there is a worst company to get in touch with than @Virgin 🤯 heads fell off. #virginmedia
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emma louise crowther
(@emma1995_louise) reported
from
Wigan, England
@virginmedia will my local virgin media store be able to help me understand why i now owe money after being told i was in credit i rang but i couldn’t understand the person on the phone
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Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
Debating whether to switch from @virginmedia to @skytv after being told I can’t get new deals as I’m a loyal customer of 9 years. They’ve also put the price of my package up twice in the last 8 months 😬
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Dan Ashurst
(@danashurst) reported
from
Wigan, England
@virginmedia Whoops. Maybe I should have clarified...My connection is fine, it's your packages that need to change to give more upload capacity to customers. P.s you guys deliver a solid service to me, and have done for years.
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Craig Cooke
(@storm_imaging) reported
from
Bolton, England
Just had a call from @virginmedia - yep right. Saying my broadband was slow because of files being downloaded without my knowledge blah blah. When I said I don’t have Virgin Media broadband was informed that all the internet in my area goes through their servers...😩
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Andrea Walsh
(@alwalsh72) reported
from
Chorley, England
@virginmedia we cannot report because everything is down. It's up and down the whole of the country
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Keith Birchall
(@k_birc) reported
from
Wigan, England
Three different calls today from people claiming to be from @virginmedia wanting to fix 'faults' on my line by installing software on my phone. I find these funny and drag the calls out but some people may be fooled.
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Karen Jacqueline
(@KazF2010) reported
from
Westhoughton, England
@Netflixhelps No error message but it takes ages to load and then will pause..... and not play...... never know such a slow service considering I'm paying extra for this on @virginmedia
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia Is there an issue with Virgin TV. Got V53 error. Looked at problems in our Area (Wigan) no issues..
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D J Bowers
(@djbowers14) reported
from
Great Harwood, England
Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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David
(@dave6018) reported
from
Leyland, England
@factuk @SkyUK @virginmedia @Facebook Thanks just annoys me, I pay for full tv service and idiots reselling mean I have to pay more for my legal services
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Nick
(@HeywoodNick) reported
from
Preston, England
@virginmedia I cant sign into virgin go....trying to watch the football tonight...but says it cant sign in now and to try later....please help...
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Hi Ty 4 the reply. Very frustrating when I'm using data at home just to receive watsapp messages. i spoke to someone yesterday afternoon. Some settings were changed & was promised it would elevate the problem, but as I described to the chap on the phone this will not rectify it.
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Karen Jacqueline
(@KazF2010) reported
from
Westhoughton, England
@virginmedia Instead of providing all these "upgrades" to the service how about just providing a SERVICE that we pay for 🤬
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Jen
(@typicalgrill) reported
from
Preston, England
@EyeIzMoorey @cakemog @virginmedia Can confirm virgin are bags of shit. Great when it's working but if you experience a problem. Good ******* luck., 🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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💙 Louise 💙
(@Ls2787) reported
Virgin Media down yet again. Really winds me up that these companies charge daft amounts of money & the service is nowhere near up to the standard it should be for what they charge.
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Jen
(@jenjenjenkw) reported
Virgin Media relations (complaints) dept saying “I’ll just pop you on a short hold while I look into this for you” and then transferring you to the technical dept w/o listening to the issue is the equivalent of someone on a first date disappearing to the bar and never coming back
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🇧🇧Da0utcast🇯🇲
(@GameBoiiSav) reported
FROM 18 VIEWERW TO 4 ALL BECAUSE @virginmedia IS ******* **** SHITTEST BROADBAND IN THE WORLD.
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Craig Wayman
(@cwayman90) reported
@vmbusiness @virginmedia @VirginMediaCorp do yous normally as for sort code as part of the security questions on a phone call??? Strange customer service. And we are getting poor signal
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Natalie
(@justcallmesadie) reported
@virginmedia This has been a clear mis-sell, a new customer put onto a talk weekend package and has hit a cap so has been blocked. phone charges of 240 were paid in Jan, 218 in Feb and 262 now tonight - are you kidding!! this is sickening
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robbie
(@robbie_b87) reported
can someone from @virginmedia please contact @sizzsarz she has been having issues for months now and none of them have been resolved all her calls have been in vain as she is still riddled with issues it needs to be fixed and now!!
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salim ahmed
(@salimah67993471) reported
@virginmedia C-151220669 - very very disappointed. This complaint been waiting since 15/12/20, today i see it closed because it says ''We've solved and closed your issue We haven't heard from you since we offered a solution, so we've assumed you're happy with it.'' #virginmedia #poorservice
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Simon Black
(@sblack676) reported
@virginmedia Iam not unhappy, iam hacked off that I have to pay for for the top package just so I can have the 360 service I have an old tivo box in one of the rooms and was hoping to get a mini box but noooo I have to pay for that and it wasn't mentioned when I upgraded a month ago
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ashley gorman
(@ashgorblood) reported
@virginmedia Any news on mobile service problems in the nr30 area? I can't even call my doctors due to literal no signal and every time I call it hangs up due to connection error?
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A.Fox
(@andyandyfox) reported
@virginmedia - I was warned but never truly realised how bad it would be. New customer here - More than half an hour (now 40 mins) waiting & in the process of being passed around. Simple question - good speed but poor reach. Do you provide boosters etc please?