Virgin Media Outage Report in Clayton-le-Woods, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clayton-le-Woods, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clayton-le-Woods and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Clayton-le-Woods, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Preston, Bolton, Blackburn, Skelmersdale, Oswaldtwistle, Chorley, Southport, Clitheroe and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Total Blackout | |
| Wigan |
Internet | |
| Wigan |
Phone | |
| Preston |
TV | |
| Bolton |
Internet | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clayton-le-Woods, England
Latest outage, problems and issue reports in Clayton-le-Woods and nearby locations:
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Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Southport, England
@virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.
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Fayaadh
(@FayaadhB) reported
from
Bolton, England
@virginmedia I'm aware of why. But it's been 2 months since the issue started still no where near of finding a resolution. Your team like to run in circles
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough
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Sammi T
(@Sammi__T) reported
from
Wigan, England
@virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Lisa Patel
(@Lisa_P117) reported
from
Horwich, England
@virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!
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Gary Owen
(@garyjowen2) reported
from
Atherton, England
There is a problem with the internet in M46 0HU @virginmedia
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Yes problem in the pr7 area all bloody day.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!
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Col.stavoess.
(@WhitingColette) reported
from
Euxton, England
@virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.
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annbenedict
(@annbenedict9) reported
from
Brinscall, England
@virginmedia surgery phone line keeps cutting out on patients- national issue I am told
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.
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Megan Johnson
(@meganlouise1233) reported
from
Preston, England
@virginmedia wifi is absolutely shocking. Anyone looking to change network do not join virgin 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Davis 🏴
(@michelledavis) reported
@virginmedia I’ve recently upgraded my internet\tv and both are worse! I would like to cancel under the 14 day cool off but cannot get through on the phone. Please can you DM to let me know how to sort this.
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Don't call me Stacey
(@iLove_Stacia) reported
@virginmedia I’ve been left without WiFi for the second time in the last month, can you please advise what’s going on and how to fix? Can’t seem to option to chat via website either 😫
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Ethan
(@ethanmarata21) reported
@virginmedia WiFi is so bad
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Stewart Lewis
(@StewartLewis2) reported
@virginmedia I asked your colleagues to re-consider the further delay to 8 December, which seems to me totally unreasonable service for my circumstances. They've refused to even consider it. Not sure whether you might take a different view? Thanks
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H
(@spoke_n) reported
@virginmedia how do I claim for 48 hours loss of TV service? back and forth between your app and website - I want a refund but you make it as difficult as you can to find out how to get one. Over 3 clicks to find it sounds obstructive to me!!
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Laura
(@lauraslouise) reported
@virginmedia Its still not great, constantly going down all the time, and when its working its still so slow
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Joanna Rees
(@jojorees69) reported
@virginmedia having spent over an hour on hold several says in a row, I am pretty desperate to leave Virgin. You were quick enough to answer when i wanted to upgrade, but now your services arent working you're not interested. Way to go for customer service!
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Brittany Hodges
(@Britth_19) reported
@virginmedia the worst service I've ever received wouldn't recommend anyone to use them! Taking payments from you when told 2 days prior it wouldn't go out as already due a credit and the payment was more than your bill and won't credit back straight the way absolutely disgusting
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mhfineart.co.uk
(@MHFineArt) reported
@virginmedia Not on broadband & resetting the router again (for the 3rd time) still hasn't fixed the issue.
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BenCrewe
(@crewebencrewe) reported
@vickiprais @virginmedia @VirginMediaCorp can you help, please? It is almost impossible to work with intermittent wifi. Your customer services provision is completely ineffective.