Virgin Media

Virgin Media Outage Report in Clayton-le-Woods, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Clayton-le-Woods, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clayton-le-Woods and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Clayton-le-Woods, Lancashire, England 09/26/2025 23:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Clayton-le-Woods, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Bolton, Bretherton, Preston, Wigan, Skelmersdale, Southport, Upholland and Clitheroe.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Clayton-le-Woods, England

Latest outage, problems and issue reports in Clayton-le-Woods and nearby locations:

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp At the moment with loss of employment I need some help with my bill

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp I would like some help with my bill

  • DallasCowboysMV Michael Vix (@DallasCowboysMV) reported from Atherton, England

    @virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡

  • physiobex Becky Nicholls (@physiobex) reported from Wigan, England

    @virginmedia Actually, problem is still there. Any help gratefully accepted!

  • courtsthomasx 𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported from Blackburn, England

    @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

  • TerryBpne Crazy Corner (@TerryBpne) reported from Walton le Dale, England

    @MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received

  • Libra_Comms Ali Gudgeon ✍🏻️ (@Libra_Comms) reported from Preston, England

    @virginmedia The problem with the search facility is that it brings up multiple episodes but none of them have dates on. This needs addressing please!

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia is there any customer service in your company

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @virginmedia how do I make a complaint about the installation at my mums property?

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp @virginmedia I need to discuss about my broadband service being suspended

  • SmartCoffeeOff1 Dave R (@SmartCoffeeOff1) reported from Blackburn, England

    What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband

  • gsouthy gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Great Harwood, England

    @virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤

  • RB10__ rafik (@RB10__) reported from Bolton, England

    @virginmedia virgin go app down again

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    @DisneyPlusUK @NPGLondon @virginmedia better sought out the local outage for this. Wait, I can watch on my tablet via the app you say? Not unless they also sought out the WiFi issue. Call them to complain you say? Not unless they sought out the landline issue...😐

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bungaorbust Bunga Bunga (@bungaorbust) reported

    @virginmedia SERIOUSLY!?! And do what? Hang on the phone for over an hour & hope you don't get cut off, finally get through & be told the defacto "we will book in an engineer"....then a couple of hours later the problem vanishes...and wait for it to happen again? #virginmediadown @virginmedia

  • Morty77 Carl Mortimer (@Morty77) reported

    @virginmedia Even your colleague on the phone suggested there was a wider problem - hence the long wait time. And then told me he thinks 10 days SLA is a good service. What do you think?

  • janelowe72 Jane Lowe (@janelowe72) reported

    @virginmedia Why are you not recognising that there is an area fault in Basingstoke at the moment? The whole service is down, people are going mad on Facebook! 11 days for an engineer visit.......Not good

  • TommyyBruh Tommy (@TommyyBruh) reported

    @virginmedia Hi, there’s even no outages for the past few weeks as I have been checking regularly…speeds just seem to disappear which never use to be the case, certainly not getting the service that is paid for!!

  • _MrKen Ken N (@_MrKen) reported

    @virginmedia It's showing as fixed with no issues now even though others in the same area are having the same problem. Apparently I have an appointment for tomorrow, but the my virginmedia app isn't showing anything so I'll see whether anyone shows up. 😔

  • maztastic86 mazza (@maztastic86) reported

    . Would love to get a straight answer from someone @virginmedia. Made 8 calls so far re our new broadband contract. Each one providing conflicting info. 24hrs delay to activation on contract. Wifi on oomph not working in half of our rooms, days of lost work / income. A farce.

  • JCJiggle J C (@JCJiggle) reported

    @virginmedia @coderbyday also WN5. Exact same issue spoke to numerous employees, had an engineer come today who did nothing. THERE IS AN ISSUE AND THIS AREA AND YOU WILL NOT ACKNOWLEDGE IT.

  • northcamesouth Suzanne Wood (@northcamesouth) reported

    Does anyone have a satisfactory quality of service from @virginmedia? My current opinion: it is totally unsatisfactory, expensive and not fit for any of the purposes for which it might be used. I was quite looking forward to watching a bit of telly, now I'm just p!$$ed off!

  • No1shunter Andrew Steele (@No1shunter) reported

    @virginmedia It gives the same advice as you, so that’s not much help either 🤷🏼

  • madfiona33 Fi (@madfiona33) reported

    @virginmedia we have a problem.. currently have a black screen with sound. We can see the TV guide. Any ideas?