Virgin Media outages and service status in Clayton-le-Woods, England

Problems in the last 24 hours in Clayton-le-Woods, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clayton-le-Woods, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Clayton-le-Woods, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Skelmersdale, Bolton, Preston, Wigan, and Leyland.

City	Problem Type	Report Time
Blackburn	Wi-fi	3 hours ago
Skelmersdale	Wi-fi	4 hours ago
Blackburn	Internet	1 day ago
Blackburn	Wi-fi	1 day ago
Blackburn	Internet	1 day ago
Blackburn	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Clayton-le-Woods, England

Latest outage, problems and issue reports in Clayton-le-Woods and nearby locations:

• 
  Paul Regent (@PaulRegent1) reported 2 minutes ago from Bolton, England

  @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

• 
  IanRob79💙 (@IanRobEfc1878) reported 6 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Steph (@SA57EPH) reported 14 minutes ago from Wigan, England

  @virginmedia what’s the best department to speak to about terrible internet even your virgin connect app can’t find our internet!

• 
  Wightpie (@wightpie) reported 16 minutes ago from Blackburn, England

  @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

• 
  🦥 I o n a 🌻 (@ylilxanoi) reported 18 minutes ago from Wigan, England

  Imagine paying £45 a month for Virgin Media and it never freaking works 🤮🤮🤮

• 
  David Gardner (@LeylandDavid) reported 18 minutes ago from Leyland, England

  @virginmedia How many more times, the landline is NOT working (no dial tone).

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 25 minutes ago from Wigan, England

  @Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.

• 
  Liz Tuite (@tuite_liz) reported 26 minutes ago from Atherton, England

  @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

• 
  Ian Forrest (@IanForrest10) reported 28 minutes ago from Blackburn, England

  @virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!

• 
  Will_BRFC.1875 (@WillBr1875) reported 31 minutes ago from Great Harwood, England

  @virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You

• 
  Lindz Devine (@LindzDDub) reported 32 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  Independent Salford Beer Festival 💙 (@salfordbeerfest) reported 35 minutes ago from Bolton, England

  @johntweedie @frednfrank I've switched the router to Modem to get the signal to the 2nd floor loft. Allied to the self installed mesh network, that works well. The signal isn't now the issue. Being without services from @virginmedia 3 times in just over a week, is.

• 
  Independent Salford Beer Festival 💙 (@salfordbeerfest) reported 36 minutes ago from Bolton, England

  @virginmedia If does now. 12:00. That's 17 hours without service.

• 
  Anthony Murphy (@anthony_murphy1) reported 37 minutes ago from Bolton, England

  @virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.

• 
  kevin.james (@pillbo01) reported 43 minutes ago from Bolton, England

  @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

• 
  owen southworth (@obpls1995) reported 45 minutes ago from Wigan, England

  @virginmedia I do have a problem paying. I'm currently paying for a service where the Internet isn't working half then time. 5 times in the past month we have had no signal. You promise items with your packed Currently received 1/3 and had to complain about that over the phone.

• 
  Paul Stockton (@pstock62) reported 48 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  SJK (@SammyKnowlesX) reported 54 minutes ago from Banks, England

  @virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you

• 
  Christopher Fox (@ChrisFoxRacing) reported 55 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

• 
  TheAspiLawStudent (@LawAspi) reported 56 minutes ago from Chorley, England

  @virginmedia Considering my router is a 1gbps it shouldn't be an issue. However even with wired it'll vary between 15mbps and 110mbps. However our average over a month is 53.6mbps, which is less than half the speed we pay for 😳.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Lewis (@drstevelewis) reported 4 minutes ago

  @SkyCricket Any chance UK tv viewers could watch this on our @virginmedia sets please? Channels 504 and 505 are not working and yes I have switched it off and back on (twice). We pay 💰s for this and the report service doesn’t seem to do very much, except send me round its loops. Not cricket

• 
  Vicky Leigh (@vickiferris) reported 5 minutes ago

  Go back to customer services and also for a call - i spent an hour on tuesday on the phone so would appreciate them calling me as they are the inconsistent party who change their story every time I speak to them. (7) @virginmedia

• 
  Adrienne Ayres (@adrienne_ayres) reported 5 minutes ago

  @virginmedia Dear Virgin I have no WiFi. Please help. I thought full fibre would put an end to a rubbish WiFi I also cannot make your app accept my account reference number or area reference number

• 
  Gregor McAbery (@GregorMcAbery) reported 6 minutes ago

  @rpd_pacer @virginmedia Sad rule applies, comms companies are truly awful at comms and fixing stuff.

• 
  Michael Edmund Kelly (@Gridstip) reported 6 minutes ago

  @virginmedia I can cancel the TV portion of my contract ? Thanks, that's useful information

• 
  Vicky Leigh (@vickiferris) reported 7 minutes ago

  Try to speak to customer services to confirm what is happening. Ask for a call back. They will not. They tell me I should have had a new box already (the wrong one). To me means the envelope or new 360 box has not been actioned despite being told it has been (6) @virginmedia

• 
  HRCastle (@hrcastle) reported 10 minutes ago

  @virginmedia is there an issue in BH21 area? I’ve given up trying to speak to a human on phone or live chat. I’ve had WiFi issues for the past week.

• 
  Martin (@Hmartin1Martin) reported 11 minutes ago

  @BTGroup Nah al stick with virgin media never had a issue with them for 10 years unlike you lot

• 
  Richard Susskind (@richardsusskind) reported 11 minutes ago

  Anyone got any advice on how to get @virginmedia to help solve a problem? My WiFi and TV have not been working since Thursday and I am told the outage in the area may not be fixed until Tuesday. Hard to accept.

• 
  Luke (@Slothlord_Luke) reported 16 minutes ago

  @virginmedia On the other hand @youfibre offered the same as what im getting but £20 a month reduction, only 12 months contract and a new wifi 7 already on order without needing to battle with customer service. 10/10