Vodafone outages and service status in Uckfield, England
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- Vodafone generated 0 outage signals in the last 24 hours around Uckfield, including 0 direct reports.
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Problems in the last 24 hours in Uckfield, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Uckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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robert leahy (@leahy792) reported from Hove, England@VodafoneUK on hold for 30 minutes then to be told they cannot hear because of a problem their end disgusting customer service if it can be called that can’t wait to leave !!!
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mark roxburgh (@markroxy) reported from Newick, England@VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.
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Tom P-S 🇪🇺 (@tomps) reported from Hove, England@VodafoneUK you are just one gargantuan disappointment. For a comms company your systems are absymal. I’m not holding my breath you’ll resolve my problem tomorrow but the guy in your shop is trying his best to deal with it. If not resolved tomorrow you’ll be losing two contracts
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hello (@mrsimonraymonde) reported from Brighton and Hove, England@VodafoneUK Have a problem with my account that cannot be solved by a bot. There are no options on the automated message not on MyVodafone to resolve it, hence the call.
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david hadgkiss (@dhadgkiss13) reported from Hailsham, EnglandGotta give it to @VodafoneUK signal great when colleagues are faltering, daily rewards with #VeryMeRewards and a customer service that actually listen and solve problems.
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G (@bigGspray) reported from Brighton and Hove, England@VodafoneUK you nee to sort your #brighton store out! Over a hour to swap a phone and a very unhelpful representative. #rude #unhelpful #onherphone
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Reece Thompson (@Reece_T92) reported from Brighton and Hove, England@VodafoneUK I’ve tried resetting my password to log in to my account and each time it just says I’m locked out even using the temporary password sent to my email. Can’t get through to anyone on the live chat either. Please help
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Brightonboikev (@twistedladbton) reported from Brighton and Hove, England@VodafoneUK I'd treat my mum cos she pays my Vodafone bill every month
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RYAN BURNETT (@iamryanburnett) reported from Hove, EnglandHi @VodafoneUK. I’d like to discuss a few things with you over the phone but it doesn’t seem I’m allowed to speak with a human being on any of your customer service providers 🤖 Is this correct? Surely not.
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Abi Edwards (@AbiEdwards57) reported from Saltdean, England@VodafoneUK internet has been extremely poor since it was installed, can’t even watch tv. We have phoned three time and were promised a call back the last time. Heard nothing and can’t get hold of anyone now. Been mobile customers for years, very disappointed. Will be cancelling
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Nick Watmough (@nosolosy) reported from Royal Tunbridge Wells, England@vodafoneuk my Download speed is so slow… 6mbswhen it used to be 50mbs, what’s going on
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Mackem Exile 🇨🇵 (@choppy_1991) reported from Saltdean, EnglandAny chance of a decent internet speed @VodafoneUK you are 50mbps down on your minimum requirement?
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Ewok Queen (@ewokqueen) reported from Brighton and Hove, England@VodafoneUK #Feeltheconnection my arse. I’ve spent too long in my working day trying to get hold of you. Business lines need reviewing. Either get through to someone who can’t help, chat bots who can’t help. Useless
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James Sinfield (@JamesSinfield) reported from Brighton and Hove, England@VodafoneUK can you help please? My wife has spent 5 hrs+ across 8 calls to try and get an unlock code for her phone. This has been going on since June. She’s v frustrated and it’s a poor CX.
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Laura (@115thDream_) reported from East Grinstead, England@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Jonathan O'Keeffe (@RGNJonathan) reported from Brighton and Hove, England@VodafoneUK I’m getting really poor service and always have been. I have even had the phone replaced and still no joy! Haven’t had an opportunity to go into store secondary to covid.
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Dick Broady (@DickBroady) reported from Willingdon, England@Matthew_Wright @VodafoneUK BT seem ok. I went to them after a lot of trouble from vodaphone who are ****!
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Simon Fenton (@simon_d_fenton) reported from Hassocks, England@VodafoneUK Also, this was added to our accounts when? We haven’t just got new accounts. And we’ve never had a text to say we’ve been protected from anything. Any of us.
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Steve Wedd (@worldwidewedd) reported from Saltdean, EnglandPower cut at home again. Can’t send help message to UKPN because content control has been imposed on my phone. @VodafoneUK CS recommend that I go to the UKPN website to seek aid. On a computer. In a power cut.
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Fay Alani (@fayalani) reported from Brighton and Hove, England@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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stop the war (@igivepropofol) reported@VodafoneUK Do you have a customer service complaint email address for any manager? Or are poor customers just left at the mercy of overseas call centres that are no help? My phone has not been working since last Friday evening. Can you provide an email address so I can write a complaint and explain the events? I am also pursuing this with the regulator.
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el mono del mar (@JoelBlaackman) reported@VodafoneUK no WiFi all day and no communication on the issue, not ideal.
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Simulation Swarm (@SimSwarm333) reportedHow can we get out of our contract early with you @VodafoneUK ? You are not providing us with a service ...we are paying good money for no internet whatsoever, we ring your god awful scripted customer call lines and its groundhog day ... 2 weeks of this rubbish
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Fusion Media (@ChrisJAHall) reported@VodafoneUK Can you please complete my full fibre install but include my landline which I paid you for? I am getting repeated connectivity issues.
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Jaci Stephen (@welshjaci) reportedDon’t believe a WORD of what @VodafoneUK say when they offer to ‘help’ whn you are struggling. They don’t! They charge you for late payment and send you straight back to square one.
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rajeshpanda (@rajeshpandas) reportedVodafone broadband not working from past 6 days and they says that it’s the outage from citifibre Coventry. No ETA as well. Please can you help escalating @VodafoneUK
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Chris Wynne (@Chr1sWynne) reportedHi @VodafoneUK, you're hosting 07468363133 on your network and this phone number is being used by scammers who are carrying out bank impersonation scams against targets in the UK. Seems to be using WhatsApp to make the calls. I've reported via your website already @NCSC @Ofcom
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ANTIQUE ASSASSINS (@AntiqueA38495) reported@VodafoneUK Dreadful customer service. I bought a £40 bundle that doesn’t work or give me data. I’ve spoken to four agents and been told different things. The last promised a credit, then hours later said they couldn’t do it due to “technicalities.”
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Sedat Efe (@efe_efe) reported@VodafoneDestek Are you aware of this situation? There is a team in Türkiye that has not been able to manage its field team for 17 days and cannot provide a solution to the problem of your customer who wants to receive internet service in Kartal.@VodafoneUK @VodafoneIT
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James (@jimbles1967) reported@VodafoneUK My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.