Vodafone outages and service status in Uckfield, England

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Uckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Uckfield, England

The most recent Vodafone outage reports came from the following cities: Brighton.

City	Problem Type	Report Time
Brighton	Phone	11 days ago

Community Discussion

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Vodafone Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

• 
  robert leahy (@leahy792) reported 5 seconds ago from Hove, England

  @VodafoneUK on hold for 30 minutes then to be told they cannot hear because of a problem their end disgusting customer service if it can be called that can’t wait to leave !!!

• 
  hello (@mrsimonraymonde) reported 4 minutes ago from Brighton and Hove, England

  @VodafoneUK Have a problem with my account that cannot be solved by a bot. There are no options on the automated message not on MyVodafone to resolve it, hence the call.

• 
  ＲＹＡＮ ＢＵＲＮＥＴＴ (@iamryanburnett) reported 6 minutes ago from Hove, England

  Hi @VodafoneUK. I’d like to discuss a few things with you over the phone but it doesn’t seem I’m allowed to speak with a human being on any of your customer service providers 🤖 Is this correct? Surely not.

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported 8 minutes ago from Hove, England

  Shock horror for the 5th time today my @VodafoneUK broadband had cut out right in the middle of a conference call at work! I wonder if I will get a wonderful non answers from them on Twitter again!

• 
  Dick Broady (@DickBroady) reported 11 minutes ago from Willingdon, England

  @Matthew_Wright @VodafoneUK BT seem ok. I went to them after a lot of trouble from vodaphone who are ****!

• 
  tony cookson (@topcatfish) reported 14 minutes ago from Peacehaven, England

  @VodafoneUK is there a problem with the broadband in South UK. My router keeps dis connecting.

• 
  Mackem Exile 🇨🇵 (@choppy_1991) reported 17 minutes ago from Saltdean, England

  Any chance of a decent internet speed @VodafoneUK you are 50mbps down on your minimum requirement?

• 
  Jasmine Tanner (@Jaztanner123) reported 20 minutes ago from Brighton and Hove, England

  @VodafoneUK please sort your shit out with all these technical difficulties on your website! It’s driving me insane!

• 
  DCHassocks #FBPE (@dchassocks) reported 26 minutes ago from Wivelsfield Green, England

  I wonder if its possible to have worse customer service than @VodafoneUK hanging on for 20+ minutes, no broadband hub delivered but paying for it nevertheless!

• 
  Lord Baldry (@Lord_Baldry) reported 30 minutes ago from Brighton and Hove, England

  @VodafoneUK I’ve been trying to order a mobile Wi-Fi device and plan for 3 days, all I get is errors and 404’s ?

• 
  Laura (@115thDream_) reported 32 minutes ago from East Grinstead, England

  @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

• 
  Georgina Webb (@LifeofGlitter_) reported 39 minutes ago from Hove, England

  @VodafoneUK customer service is disgusting - just had an agent hang up on me and we’re really rude! I’ve had no broadband since Saturday - just a catalogue of errors!

• 
  Loz #leavealighton (@lozlis) reported 40 minutes ago from Crowborough, England

  @VodafoneUK sky sports mobile app stopped working any ideas...."check network coverage" on 4G so no issues with connectivity

• 
  Jo Bishop BA hons (@Jobish7) reported 43 minutes ago from Woodingdean, England

  @VodafoneUK I cannot speak to a human regarding my account or pay a bill. Online ‘chat’ service just gives you options you haven’t asked for or logs you off, 191 just goes round&round &doesn’t actually listen to voice prompts/cuts you off. Not good enough.

• 
  James Sinfield (@JamesSinfield) reported 47 minutes ago from Brighton and Hove, England

  @VodafoneUK can you help please? My wife has spent 5 hrs+ across 8 calls to try and get an unlock code for her phone. This has been going on since June. She’s v frustrated and it’s a poor CX.

• 
  Chlo' (@ChloeWhytee) reported 48 minutes ago from Hove, England

  @VodafoneUK Poor customer service, my dad only got a new sim and contract with you guys last Monday, you have restricted the services on his phone for no reason. Please can someone sort this out.

• 
  Florence Jeffries (@FlorenceJeffr10) reported 51 minutes ago from Lindfield, England

  @VodafoneUK Stop woke washing. You are pathetic. Can't you find something which will actually help people to assuage your corporate guilt?

• 
  Ewok Queen (@ewokqueen) reported 55 minutes ago from Brighton and Hove, England

  @VodafoneUK #Feeltheconnection my arse. I’ve spent too long in my working day trying to get hold of you. Business lines need reviewing. Either get through to someone who can’t help, chat bots who can’t help. Useless

• 
  Mark Harrison (@SnapperHarrison) reported 58 minutes ago from Royal Tunbridge Wells, England

  Family of four here and the @VodafoneUK broadband has been down all day. Expecting the neighbours to call the police..

• 
  forestdweller (@lynbarwick) reported 58 minutes ago from Marden's Hill, England

  @VodafoneUK is there anyone there? Trying to sort my elderly father’s new connection and cannot speak to a human! He’s been left with no working landline. Crucial at his age to have a working phone! Poor service.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pasty (@rhyshunt5) reported 6 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 9 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  AlThePleb (@AlThePlebb) reported 13 minutes ago

  @VodafoneUK I'm a loyal broadband customer trying to spend money on a new S26 Ultra, but I can't get past your TOBi bot. Does anyone actually work there?

• 
  not fred (@___NF___O_O) reported 14 minutes ago

  @VodafoneUK broadband down plz fix

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 15 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Rajiva Kumar Singh (@rksrajiv) reported 19 minutes ago

  @ArunHebbar7 @VodafoneUK @AdityaBirlaGrp In my view, they have recognised liabilities on account of spectrum dues but not actually paid. Out of this, 55254 crores worth dues for spectrum, 36950 crores spectrum dues payable till year 2028 has been adjusted with equity issue to govt. someone could check and confirm.

• 
  Barry McGrath (@bazmeister) reported 21 minutes ago

  @VodafoneUK There is something really up with your network in Mayfair. So much latency.

• 
  Chelle (@thechellestar) reported 25 minutes ago

  @VodafoneUK I need help accessing an active Lifetime Warranty repair for my 14 Pro. Store confirmed the warranty is active but your repair system would not allow the claim to be submitted. Apple has confirmed the display fault is not customer damage. Please can someone DM me?

• 
  Nitten G (@SimplyNG24) reported 26 minutes ago

  In the UK, regulators would have had forced @VodafoneUK to immediately issue a refund for lack of service. But here in India, all you have to do is pay a bribe to officials and ministers. They will ignore all the consumer complaints.

• 
  Robin Nakamoto (@RobinNakamoto) reported 27 minutes ago

  @VodafoneUK How about you fix your 5G instead?