Vodafone outages and service status in Uckfield, England

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Uckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

• 
  G (@bigGspray) reported 5 minutes ago from Brighton and Hove, England

  @VodafoneUK you nee to sort your #brighton store out! Over a hour to swap a phone and a very unhelpful representative. #rude #unhelpful #onherphone

• 
  Marc McKenna-Coles © (he/him) #BLM (@marcmc77) reported 7 minutes ago from Brighton and Hove, England

  @N5JFY It is so sad that @VodafoneUK colleagues hold no compassion. My husband @HamishLord is dealing with his late uncles account and no one is willing to support - I would expect so much more from the organisation. #CustomerFirst ?

• 
  The Chief Of Grief (@chiefofgrief1) reported 18 minutes ago from Lewes, England

  Appalling service @VodafoneUK . New contract 7/1, still no data. 25 minutes on the phone yesterday, promised a call back that never came. Now doing battle with online chat. It shouldn’t be this hard. Thinking of cancelling for breach of contact.

• 
  robert leahy (@leahy792) reported 19 minutes ago from Hove, England

  @VodafoneUK on hold for 30 minutes then to be told they cannot hear because of a problem their end disgusting customer service if it can be called that can’t wait to leave !!!

• 
  Jordan Pryor (@JordanPryor44) reported 20 minutes ago from Saltdean, England

  @VodafoneUK 191 doesn’t solve anything. The virtual assistant just tells me to go online and the last 4 times I’ve chatted online they have said they’ve sorted it but never have.

• 
  Jo Jo Miles (@jomiles1) reported 24 minutes ago from Hove, England

  @VodafoneUK is your policy to reduce a widow to tears for trying to sort a problem for over an hour and it’s still not resolved…They have taken £100 out of my bank.and I’ve still got to wait..I’ve never been so disappointed disgusted and ashamed to be a long standing customer.

• 
  Mackem Exile 🇨🇵 (@choppy_1991) reported 25 minutes ago from Saltdean, England

  Any chance of a decent internet speed @VodafoneUK you are 50mbps down on your minimum requirement?

• 
  forestdweller (@lynbarwick) reported 31 minutes ago from Marden's Hill, England

  @VodafoneUK is there anyone there? Trying to sort my elderly father’s new connection and cannot speak to a human! He’s been left with no working landline. Crucial at his age to have a working phone! Poor service.

• 
  Reece Thompson (@Reece_T92) reported 32 minutes ago from Brighton and Hove, England

  @VodafoneUK I’ve tried resetting my password to log in to my account and each time it just says I’m locked out even using the temporary password sent to my email. Can’t get through to anyone on the live chat either. Please help

• 
  ＲＹＡＮ ＢＵＲＮＥＴＴ (@iamryanburnett) reported 34 minutes ago from Hove, England

  Hi @VodafoneUK. I’d like to discuss a few things with you over the phone but it doesn’t seem I’m allowed to speak with a human being on any of your customer service providers 🤖 Is this correct? Surely not.

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported 40 minutes ago from Hove, England

  Shock horror for the 5th time today my @VodafoneUK broadband had cut out right in the middle of a conference call at work! I wonder if I will get a wonderful non answers from them on Twitter again!

• 
  Jo Bishop BA hons (@Jobish7) reported 46 minutes ago from Woodingdean, England

  @VodafoneUK I cannot speak to a human regarding my account or pay a bill. Online ‘chat’ service just gives you options you haven’t asked for or logs you off, 191 just goes round&round &doesn’t actually listen to voice prompts/cuts you off. Not good enough.

• 
  Loz #leavealighton (@lozlis) reported 46 minutes ago from Crowborough, England

  @VodafoneUK sky sports mobile app stopped working any ideas...."check network coverage" on 4G so no issues with connectivity

• 
  Chlo' (@ChloeWhytee) reported 47 minutes ago from Hove, England

  @VodafoneUK Poor customer service, my dad only got a new sim and contract with you guys last Monday, you have restricted the services on his phone for no reason. Please can someone sort this out.

• 
  Steve Wedd (@worldwidewedd) reported 49 minutes ago from Saltdean, England

  Power cut at home again. Can’t send help message to UKPN because content control has been imposed on my phone. @VodafoneUK CS recommend that I go to the UKPN website to seek aid. On a computer. In a power cut.

• 
  Tom P-S 🇪🇺 (@tomps) reported 50 minutes ago from Hove, England

  @VodafoneUK you are just one gargantuan disappointment. For a comms company your systems are absymal. I’m not holding my breath you’ll resolve my problem tomorrow but the guy in your shop is trying his best to deal with it. If not resolved tomorrow you’ll be losing two contracts

• 
  DCHassocks #FBPE (@dchassocks) reported 52 minutes ago from Wivelsfield Green, England

  I wonder if its possible to have worse customer service than @VodafoneUK hanging on for 20+ minutes, no broadband hub delivered but paying for it nevertheless!

• 
  James Sinfield (@JamesSinfield) reported 53 minutes ago from Brighton and Hove, England

  @VodafoneUK can you help please? My wife has spent 5 hrs+ across 8 calls to try and get an unlock code for her phone. This has been going on since June. She’s v frustrated and it’s a poor CX.

• 
  Yorick Brown (@kciroy) reported 54 minutes ago from Hove, England

  Glad to say broadband is fixed! Too much rain it seems. now having issues with VPN blocking which I didn't have before but apparently Vodafone is notorious for. Good to have BB again but doesn't excuse neither @VodafoneUK and @OpenreachHelp having service status pages

• 
  Georgina Webb (@LifeofGlitter_) reported 58 minutes ago from Hove, England

  @VodafoneUK customer service is disgusting - just had an agent hang up on me and we’re really rude! I’ve had no broadband since Saturday - just a catalogue of errors!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason (@btc8500) reported 5 minutes ago

  @VodafoneUK Still struggling to make a decent phone call. And yet you take over £160 a month off me and I get ****** service Thanks

• 
  Leoy S (@l3roy0) reported 6 minutes ago

  @VodafoneUK @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Kartikay Maloo (@maloo_kartikay) reported 10 minutes ago

  @ViCustomerCare As you guys have not provided me with any solution and my dad is struggling there, I have submitted a consumer complaint with the reference number 9639843. @VodafoneUK

• 
  HighTower (Kev) :) (@Kev_Bakeruk) reported 10 minutes ago

  @VodafoneUK Hello. I have asked for the "Super Wi-Fi setting to be removed from my account as I want to control my router not use a broken app or call up when I want to change something, I asked for this to be done 5 days ago! I am on day 5 and it still turned on! I was told on Friday it was taken off my account but it's not! I am on the phone again to try and get this sorted AGAIN!

• 
  Thorner (@lukethorne1990) reported 11 minutes ago

  @VodafoneUK 4g not working again in BS21 I am so glad my contract is up tomorrow so I can move to EE what an awful service you have @VodafoneUK, pure rubbish

• 
  Delwar Ullah (@Sheffield128) reported 15 minutes ago

  @VodafoneUK now Gemini can notice your voice and ask if you’re okay it would be good if she could work the same as the Apple Watch works with your Apple phone that if I wasn’t okay, she could go and get me an Uber all other help

• 
  shar (@sharloola) reported 16 minutes ago

  yes i do have a phone addiction my wifi is bad and my data isn’t working (@VodafoneUK what’s ur issue) it’s been ruining my mood for a week

• 
  DC (@ericb3323) reported 16 minutes ago

  @VodafoneUK I'm having one of the worst customer experiences with your broadband team.I'm now at day 6 with no broadband,waited in Tuesday for a new router, to find your team didn't order it!they promised Wednesday so waited in, guess what?They didn't order it again!what a joke!

• 
  Jahyne (@Jahyne5) reported 18 minutes ago

  @VodafoneUK how come my network doesn’t work??😭😭

• 
  James S Taylor. (@LFCRhinos) reported 19 minutes ago

  @VodafoneUK can I get a new handset even though I’m on a sim only contract? Please help if possible