Vodafone outages and service status in Uckfield, England

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Uckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Uckfield, England

The most recent Vodafone outage reports came from the following cities: Royal Tunbridge Wells, and Brighton.

City	Problem Type	Report Time
Royal Tunbridge Wells	Phone	21 days ago
Brighton	Phone	1 month ago
Brighton	Phone	4 months ago

Community Discussion

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Vodafone Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

• 
  G (@bigGspray) reported 1 minute ago from Brighton and Hove, England

  @VodafoneUK you nee to sort your #brighton store out! Over a hour to swap a phone and a very unhelpful representative. #rude #unhelpful #onherphone

• 
  Simon Fenton (@simon_d_fenton) reported 5 minutes ago from Hassocks, England

  @VodafoneUK Ok thanks. Never heard of it. Wasn’t aware I had it. And here’s another thought... if this keeps my family safe online, while using Vodafone, why don’t you do this ANYWAY as part of your service to us? Hmm?

• 
  Jonathan O'Keeffe (@RGNJonathan) reported 8 minutes ago from Brighton and Hove, England

  @VodafoneUK i done a sim swap because the network wasn’t working for me and now I’m getting all these messages about new plans etc

• 
  Nick Watmough (@nosolosy) reported 10 minutes ago from Royal Tunbridge Wells, England

  @vodafoneuk my Download speed is so slow… 6mbswhen it used to be 50mbs, what’s going on

• 
  Becca Waite (@BeccaxxW) reported 14 minutes ago from Burgess Hill, England

  @VodafoneUK "best network" because of zero dropped calls. That's because you can't even call them. Both phones on Vodafone but keep getting the message that it's unavailable. I will not be staying with Vodafone after my contract ends in May. After being a loyal customer for years

• 
  The Chief Of Grief (@chiefofgrief1) reported 28 minutes ago from Lewes, England

  Appalling service @VodafoneUK . New contract 7/1, still no data. 25 minutes on the phone yesterday, promised a call back that never came. Now doing battle with online chat. It shouldn’t be this hard. Thinking of cancelling for breach of contact.

• 
  John McDonald (@JohnMcDonald_MC) reported 29 minutes ago from Heathfield and Waldron, England

  @VodafoneUK what number do I call to check why my internet is not working please

• 
  mark roxburgh (@markroxy) reported 29 minutes ago from Newick, England

  @VodafoneUK bot account, I have now gone down the complaints route to see if you employ actual real people

• 
  ＲＹＡＮ ＢＵＲＮＥＴＴ (@iamryanburnett) reported 35 minutes ago from Hove, England

  Hi @VodafoneUK. I’d like to discuss a few things with you over the phone but it doesn’t seem I’m allowed to speak with a human being on any of your customer service providers 🤖 Is this correct? Surely not.

• 
  Lord Baldry (@Lord_Baldry) reported 36 minutes ago from Brighton and Hove, England

  @VodafoneUK I’ve been trying to order a mobile Wi-Fi device and plan for 3 days, all I get is errors and 404’s ?

• 
  tony cookson (@topcatfish) reported 37 minutes ago from Peacehaven, England

  @VodafoneUK is there a problem with the broadband in South UK. My router keeps dis connecting.

• 
  Dick Broady (@DickBroady) reported 41 minutes ago from Willingdon, England

  @Matthew_Wright @VodafoneUK BT seem ok. I went to them after a lot of trouble from vodaphone who are ****!

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported 49 minutes ago from Hove, England

  Shock horror for the 5th time today my @VodafoneUK broadband had cut out right in the middle of a conference call at work! I wonder if I will get a wonderful non answers from them on Twitter again!

• 
  Abi Edwards (@AbiEdwards57) reported 49 minutes ago from Saltdean, England

  @VodafoneUK Have sent the details. We have hard wired everything in as advised but our smart tv just keeps loading and internet is dropping out constantly on all devices. Never had a problem with other internet providers previously.

• 
  Georgina Webb (@LifeofGlitter_) reported 50 minutes ago from Hove, England

  @VodafoneUK customer service is disgusting - just had an agent hang up on me and we’re really rude! I’ve had no broadband since Saturday - just a catalogue of errors!

• 
  Jo Bishop BA hons (@Jobish7) reported 50 minutes ago from Woodingdean, England

  @VodafoneUK I cannot speak to a human regarding my account or pay a bill. Online ‘chat’ service just gives you options you haven’t asked for or logs you off, 191 just goes round&round &doesn’t actually listen to voice prompts/cuts you off. Not good enough.

• 
  Lord Baldry (@Lord_Baldry) reported 52 minutes ago from Brighton and Hove, England

  @VodafoneUK I’ve been trying to purchase a mobile hotspot package on your site for 3 days but the pages come back with errors or I add it to the basket at then it errors.

• 
  Marc McKenna-Coles © (he/him) #BLM (@marcmc77) reported 52 minutes ago from Brighton and Hove, England

  @N5JFY It is so sad that @VodafoneUK colleagues hold no compassion. My husband @HamishLord is dealing with his late uncles account and no one is willing to support - I would expect so much more from the organisation. #CustomerFirst ?

• 
  James Pryor (@Pryor_27) reported 52 minutes ago from Brighton and Hove, England

  Hi @VodafoneUK is there a problem with 4G in Brighton area? Been twitchy all day.

• 
  Mackem Exile 🇨🇵 (@choppy_1991) reported 60 minutes ago from Saltdean, England

  Any chance of a decent internet speed @VodafoneUK you are 50mbps down on your minimum requirement?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 3 minutes ago

  Another day fighting with @VodafoneUK to get a constant 4G signal. Why are these phone comp allowed to provide such a poor service and still charge for it @Ofcom

• 
  Or Sassur (@Orsassur2) reported 9 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Maggie Rawlings (@MaggieRawlings) reported 10 minutes ago

  @NileGardiner @VodafoneUK You’re an idiot

• 
  Henry Heysham-Westgate (@HenryHW82) reported 11 minutes ago

  How do I cancel with you ? You're giving free service to illegal invaders @VodafoneUK

• 
  Daisy Büsel (@daisybusel) reported 12 minutes ago

  Hi, @VodafoneUK - I’ve lost my broadband connection in SE11, London. The network status checker says there is a local outage - do you know when it will be fixed? Thanks

• 
  Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported 13 minutes ago

  @Iromg I have a sim only with @lebara whose network provider is @VodafoneUK Just cancelled.

• 
  Dafydd Gam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 (@Tenth_Crusader) reported 17 minutes ago

  Cancel @VodafoneUK now!!!

• 
  Donna Pardy (@Pinkyfoxy) reported 18 minutes ago

  @VodafoneUK help we’ve had no internet all afternoon, on the app it can’t detect anything and we don’t know how to report it! Help please! BH6 5NG

• 
  FILMCOLLECTOR16 (@filmcollector16) reported 18 minutes ago

  @NileGardiner @VodafoneUK Everyone today CANCEL your Vodafone contract in or out. If we did something they can withdraw their service so can we!

• 
  peter wilson (@wilsonpeter48) reported 22 minutes ago

  You have had my money for nearly 6 years over 3 contracts Please I need an honest answer My contract is up 2 November but won't be getting a phone(already bought a sim free model) direct from manufacturer so got warranty with them. Your and Motorola back poor for @VodafoneUK