Vodafone Outage Report in Caterham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (59%)
-
Phone (18%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Oxted and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
-
Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
-
Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
-
Lawrance S
(@law_Salter) reported
from
Bromley, England
@VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.
-
Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?
-
bill
(@bill_goldie) reported
from
Hextable, England
@VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail
-
Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
-
Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!
-
Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
-
Jessica Pollard
(@jessicapollard) reported
from
Bromley, England
@VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working
-
Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?
-
Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
-
MAGIC3CPFC🦅❤️💙
(@MAGIC72) reported
from
Crawley, England
@VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.
-
Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
-
NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
-
Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.
-
Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
-
Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.
-
Helen Cook
(@HCook13) reported
from
Lambeth, England
Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
-
Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
-
JON white hart LANE
(@JonOlias1981) reported
from
Edenbridge, England
@VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Tilly
(@tillyxgeorgina) reported
@VodafoneUK Our internet has been down since 8:15, please can you help me resolve this?
-
Joe Reid
(@ReidJoe) reported
I always knew @VodafoneUK were bad, but the sheer scale of their incompetence these last few days is staggering.
-
Leah Smith
(@LeahMarie1988) reported
@bettingedd @RealAleDave @VodafoneUK I’m butting in and agreeing with this. Mine is down again. It was down for 2 weeks in august. Not like a lot of us are relying on it to work from home or anything..
-
Rebekah Berry
(@tallulahtait) reported
@ScottDafydd @VodafoneUK I can't bear it when our wifi goes down. Hope it gets sorted quickly. Can you use your phone as a hotspot or whatever it's called?
-
Tom Vale
(@vale49ers) reported
@RobinITFC @VodafoneUK down in Kesgrave area and been on hold nearly an hour trying to speak to someone...like I haven’t got work to do!!!!
-
Lauren Jessie Williams
(@LaurenJessieWi1) reported
@VodafoneUK I have DM you. Internet down *again**** getting sick of this. Please can someone help ASAP
-
Violeta Novakovic
(@VNovakovic97) reported
@RobinITFC @VodafoneUK In Ipswich too and my internet has been down since this morning. I tried the online chat and they said it’s services are down in the are and it could take 72 hrs to fix 🙄 very inconvenient when you work from home!
-
emma
(@emmabrownexo) reported
@VodafoneUK can you please use your SM platform to acknowledge you have broadband issues already and update us. We’re all getting bored of trying to contact you
-
Stuart'STOKE'Austin
(@stuaustin1973) reported
@VodafoneUK our router was ment to come today waiting in but had no text or email to say its even been dispatched and can't get on the app yet to check? Can you help please.
-
Victoria Baxter
(@VictoriaWisdom1) reported
@VodafoneUK issues in Suffolk (Bury St Edmunds) with the broadband. Can't connect. Wasn't that long ago we had a drop out that lasted 3 days! Hope this isn't the start of that again.