Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 01/21/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Hayes and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.

  • NotThatShaz 𝚂h𝚊z (@NotThatShaz) reported from Godstone, England

    @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @blitzerray @VodafoneUK That's terrible. Scotland has plenty of @Vodafoneuk customers!! I was in their shop in Perth it was busy!!!!

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • schoenlxb Thierry Schoen (@schoenlxb) reported from Bromley, England

    @VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?

  • terrybennett671 Terry Bennett (@terrybennett671) reported from Crawley, England

    @mileswithshell @VodafoneUK It’s the worst ever I did a live chat with them took 2 hours and 2 people and 2 bots when the bill came it was more so I sent a copy of the chat and saved and they said we should not of gave you that price but will honour the deal

  • wickes40 julia wickes (@wickes40) reported from Bromley, England

    @VodafoneUK Not working id like to speak 2 a manager

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @VodafoneUK Broadband down since late last night, is there a problem?

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • ellielexx Ellie Lexie (@ellielexx) reported from Epsom and Ewell District, England

    @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @VodafoneUK @chiekoarts2020 I can't connect to Broadband. Is there a problem?

  • chrisMcG4 Chris McGonigall 😷💉 💙💚🧡 (@chrisMcG4) reported from Crawley, England

    @HindsHelen @VodafoneUK We've had so many issues over the years. Sky was OK but slow. Virgin never even got provisioned and EE was practically non existent for the 2 years we had to endure it. Vodafone has been ok but the connection issues and no real ability to speak to a human is difficult.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • vitor_teo_ Vítør ★彡 (@vitor_teo_) reported from Merton, England

    @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @littlemsallday @VodafoneUK Does it work right now? Mines been down since last night

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • DannyTracey_ D.T. (@DannyTracey_) reported from Dartford, England

    @VodafoneUK Hi, I tried cancelling my policy due to finding a better deal. I wanted to try to do this the ideal way by calling and thanking you for the service you provided, but your little robot guy referred me to the phones, then your phones referred me to the little fella

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • sulphurman George Britton (@sulphurman) reported

    @TallestTim @VodafoneUK Had the same issue on Saturday. Resorted to the webchat, which took 45 mins to get a PAC code. Their PAC code text number does not work either. Really poor.

  • profnotime ProfNoTime (@profnotime) reported

    How many security questions does it take @VodafoneUK to provide a basic service (receive calls & SMS)? An adviser just asked me nine security questions and has more to ask. Not Acceptable I believe. #poorcustomerservice

  • e4c6d4d5af3ff5 erethesunrises (@e4c6d4d5af3ff5) reported

    Hey I live in Turkey and have really big issue with vodafone. The turkish side of the company is not supporting me and they are not helping with that. I know that there will be consequences of living in a third world country, but... #vodafoneUK @VodafoneGroup @vodafone_de

  • CDRVA Cesar 🏳️‍🌈 (@CDRVA) reported

    @VodafoneUK hey, how come there’s been a problem with your network in my area since March and it’s not been fixed yet? Are you getting parts from Mars or something? #nonetwork

  • RobertWSaunders ROBERT (@RobertWSaunders) reported

    @VodafoneUK All you’ve done is agree with me - having first stated there is no issue - by seeing there’s a problem. What you haven’t stated is what the problem is and how long a fix will take. Please advise

  • CDRVA Cesar 🏳️‍🌈 (@CDRVA) reported

    @lloydy362 @VodafoneUK Not to stir the pot but I’ve been waiting since the end of March and all I get in the alerts is that it’s taking longer than usual. No info on what the problem even is! Surely equipment doesn’t take almost 2 months to fix 😒

  • hutchyanna Anna Hutchinson (@hutchyanna) reported

    @VodafoneUK He does have a Facebook account the issue he has is that he works long hours and has already taken time out of work waiting for calls where he answers straightaway and then the line goes dead. I don’t want any information I am just trying to help him as I have more free time

  • RobertWSaunders ROBERT (@RobertWSaunders) reported

    @VodafoneUK Why can’t you answer the question? I put the postcode into your publicly accessible coverage checker on your website and it shows an issue for PO18 8RS. Essentially there’s a problem with voda in that location that you cannot explain? So no point switching network, for example?

  • gerzlad72 Gerzlad72 (@gerzlad72) reported

    @VodafoneUK Iv left the same message on police Scotland web page advising to warn others of these despicable people can your network block the number ?

  • GowdaM Mahesh Gowda (@GowdaM) reported

    @VodafoneUK @lionsofficial One of the worst network service provider in India.. It's been more than 6 days..they couldn't activate the suspended number..Giving all bullshit stories form VI customer care..And in twitter also they will reply saying we will resolve the issue..