Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Hayes, Sevenoaks, Crawley and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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bill
(@bill_goldie) reported
from
Hextable, England
@VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail
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Chris D.
(@Hitchcockatoo) reported
from
Redhill, England
@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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pauline lillie
(@paulinelillie9) reported
from
Kingston upon Thames, England
@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Nathan
(@BeersWithNathan) reported
from
London, England
@VodafoneUK customer service is a joke
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Jessica Pollard
(@jessicapollard) reported
from
Bromley, England
@VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working
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Cyril Foday
(@foday_cyril) reported
from
London, England
@VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?
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Sandra Lema Siaba
(@Sandra22199329) reported
from
Lambeth, England
@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Cowen
(@jockblue) reported
@VodafoneUK is there a problem with network in the WA14 area? No signal whatsoever.
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paul banks 💙
(@paulbanks202) reported
@VodafoneUK As I’ve already said , I did this morning. I didn’t tag Vodafone in this tweet or direct this at yourselves. If you can’t help then please don’t waste my time by commenting on this tweet
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Justtrace
(@justtrace3) reported
@shelbers1969 @VodafoneUK Disgusting service!!!!!!
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Julie evans
(@westlifesangel) reported
@VodafoneUK you took the15 pound off me u said in DM to restart my phone I done that now got text back saying Vodafone thanks for request for big value bundle it's been 27 minutes & it still hasn't turned in to a bundle is Vodafone down ?
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shelby💙
(@shelbers1969) reported
@VodafoneUK Boxing up new phone and sending back. Will look at a different provider. Been waiting 90 mins to speak with someone. Chat bot unable to help. Will NEVER use Vodafone again!
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Julie evans
(@westlifesangel) reported
@VodafoneUK still hasn't turned in to a bundle I just checked again is Vodafone down ?
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Julie evans
(@westlifesangel) reported
@VodafoneUK i texted BVB15 to renew my big value bundle u haven't turned it into a bundle is Vodafone down why it's not turning my 15 pound into a bundle ?
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Pedro
(@mockage) reported
@VodafoneUK Upgrade wasn't the answer... I want to get the price down and to understand why you've continued to charge me a fortune after I've paid off the phone. Something I assume webchat people won't explain?
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The Toft Croft
(@thetoftcroft) reported
@VodafoneUK Hi there, I bought a pay monthly sim today in store. I only needed it for one month, the chap said that I could cancel it today. But my account isn’t registered, I can’t login and customer services can’t find it - so how am I supposed to cancel with 30 days notice?
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Pedro
(@mockage) reported
@VodafoneUK Surely you guys could make a bit more effort with that though? You'd think some portion of my £90/month for a SIM-only tariff would go to customer service?