Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 02/25/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Dartford, Croydon, Oxted and Hayes.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • singhjitesh1 Jitesh Singh (@singhjitesh1) reported from London, England

    @VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    @VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • Asianfeet63 BB (@Asianfeet63) reported from Horley, England

    @VodafoneUK What’s going on with Vodafone in my area near Gatwick airport . Cannot download twitter or instagram and slow on other things

  • lewisglynn69 Lewis Glynn (@lewisglynn69) reported from Crayford, England

    @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

  • JemmaHatt Jemma Hatt (@JemmaHatt) reported from Sevenoaks, England

    @VodafoneUK please help my internet is down and I can't get through by phone. I've restarted the router several times.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Lambeth, England

    So either @VodafoneUK have cut my hosting off, or have a network fault at Park Royal

  • thomascox24 Tom (@thomascox24) reported from Lambeth, England

    It appears @VodafoneUK reward loyalty by adding £6.95 to your first bill for a delivery charge of an upgraded phone despite not mentioning this anywhere when placing the order. Next time I’ll switch network #deceiving #noloyalty #hiddenfees

  • Will527 William Clark (@Will527) reported from London, England

    @VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early

  • dazzer2103 Dazzer (@dazzer2103) reported from Epsom and Ewell District, England

    I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK your system down

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK why 14 days b4 30 days to change your mind if not happy the service

  • jezmaw Jeremy Maw (@jezmaw) reported from Bromley, England

    @VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • SteveLinez Steve M.Linez (@SteveLinez) reported from Epsom and Ewell District, England

    I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • marktikky Mark T (@marktikky) reported from Crawley, England

    @VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulBre80478936 Pablo Bhoy 67 (@PaulBre80478936) reported

    @VodafoneUK No need. I've changed broadband provider today. Took me 2 days to deal with @VodafoneUK ending up with a customer service operator being rude and telling a pack of lies. I was overcharged and cut off for refusing to pay bill. Horrible company!

  • AndoCrypto Ando (@AndoCrypto) reported

    @VodafoneUK sort your stock issues out or at least be honest on your website. When ordering I was told my phone would be with me in 3-5 days, as soon as you take my money you tell me it's not in stock. God knows how long I'll be waiting. Shocking!

  • ziegfieldstar Joy Debenham Burton💜 (@ziegfieldstar) reported

    @VodafoneUK just had an email with competition to win all sorts of prizes. Would prefer a phone where I’ve got service instead of none most of the time.don’t bother ask me to DM. Pointless. I need a phone call not a million txts Useless

  • kcovophoto Kristen Covo (@kcovophoto) reported

    Am I the only one having problems with #4G today? Is @vodafoneuk offline?

  • jmdenton Jamie Denton (@jmdenton) reported

    @VodafoneUK Hey. I'm having the same issues with not recieving texts. Already tried turning my phone on and off again, as well as resetting all cached data from my messaging app but still nothing. Others seem to be recieving my texts though.

  • i_am_marms A$AP FLA$H (@i_am_marms) reported

    @VodafoneUK Gave up after being hold for 50 minutes, joke of a company! Without being on hold again how do I tell you I want to cancel my contract?

  • ChrisHocky80 Chris Hodgkinson (@ChrisHocky80) reported

    @RichardHilsley @VodafoneUK They are jokers !!! Been with them for years but I'll be pulling the plug on all my contracts. Worse customer service I've ever encountered!!!!

  • Tally_G Talia Goodwin (@Tally_G) reported

    @VodafoneUK Hiya I have to contracts with you guys and contract ends in 22 days so was asking for some guidance on price and phone so I can proceed with that to be told I sky high price with no help what so ever and when I advised it was OK I would leave it to end be told fine. 🤘

  • goonerjody Jody (@goonerjody) reported

    @VodafoneUK currently trying to cancel a contract & have been on hold for (at present & counting) 1hr 41 mins. I'm guessing you would've answered much sooner if I'd been paying a bill. Not great customer service!!

  • Airlessmean 🎮Airlessmean 🎮 (@Airlessmean) reported

    @VodafoneUK I know my area aint in 5g but even 4g in some areas are terrible! Same with signal been 2-3 bars.