Vodafone Outage in Caterham, Surrey, England

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

 Problems detected at Vodafone

Vodafone problems in the last 24 hours in Caterham, England

Vodafone Outage Chart in Caterham, Surrey, England

July 15: Problems at Vodafone

Vodafone is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(45.50%)
Phone
(40.99%)
Wi-fi
(7.66%)
E-mail
(3.60%)
Total Blackout
(1.80%)
TV
(.45%)

Vodafone Outage Map Near Caterham, Surrey, England

The most recent outage reports and issues originated from Bromley, Croydon, London, Lambeth, Leatherhead, Crayford, Kingston upon Thames, Hever, Balham, Crawley, Mitcham, Lewisham, Streatham, Wallington and Beckenham.

Croydon Internet
London Internet
London Internet
London Internet
London Internet
Croydon Internet

Vodafone in Caterham, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:
  • jezmaw Jeremy Maw (@jezmaw) reported from Bromley, England

    @VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK your system down

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early

  • lewisglynn69 Lewis Glynn (@lewisglynn69) reported from Crayford, England

    @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • Asianfeet63 BB (@Asianfeet63) reported from Horley, England

    @VodafoneUK What’s going on with Vodafone in my area near Gatwick airport . Cannot download twitter or instagram and slow on other things

  • JemmaHatt Jemma Hatt (@JemmaHatt) reported from Sevenoaks, England

    @VodafoneUK please help my internet is down and I can't get through by phone. I've restarted the router several times.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Lambeth, England

    So either @VodafoneUK have cut my hosting off, or have a network fault at Park Royal

  • singhjitesh1 Jitesh Singh (@singhjitesh1) reported from London, England

    @VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • Will527 William Clark (@Will527) reported from London, England

    @VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!

  • thomascox24 Tom (@thomascox24) reported from Lambeth, England

    It appears @VodafoneUK reward loyalty by adding £6.95 to your first bill for a delivery charge of an upgraded phone despite not mentioning this anywhere when placing the order. Next time I’ll switch network #deceiving #noloyalty #hiddenfees

  • SteveLinez Steve M.Linez (@SteveLinez) reported from Epsom and Ewell District, England

    I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.

  • dazzer2103 Dazzer (@dazzer2103) reported from Epsom and Ewell District, England

    I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @VodafoneUK service in #Crawley store is so bloody poor.....

  • mart_brooks Martin A. Brooks (@mart_brooks) reported from London, England

    WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.

  • morbster morbster (@morbster) reported from Croydon, England

    @VodafoneUK I am absolutely disgusted with the way I have been treated today. I have been charged over £50 for being 2gig over an account I asked to be capped. I have been blamed for not checking my account. This is the second time that I have cancelled my account. Never again

  • rachelandlife Rachel Reynolds (@rachelandlife) reported from Bromley, England

    @VodafoneUK Ok thank you. I’ll give it a try ! Being a life long customer and not getting the customer care is not good for you as a company or me as customer. 🐣

  • rachelandlife Rachel Reynolds (@rachelandlife) reported from Bromley, England

    Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...

  • Rocinante_797 rocinante (@Rocinante_797) reported from Bromley, England

    @thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone

  • strachan_stacey StaceyPandaStrachan (@strachan_stacey) reported from London, England

    @VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

  • hovhannisian Lily (@hovhannisian) reported from Bromley, England

    @VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    @VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.

  • StevieJAllen Stevie (@StevieJAllen) reported from London, England

    @VodafoneUK @Charlie1510 You say that but it's still not working for me and lots of others it seems!

  • StevieJAllen Stevie (@StevieJAllen) reported from London, England

    @barndog220185 @VodafoneUK @HighHeeledBunny Still not working for me. None of the fixes that people have mentioned work either.

  • rhysjoseph_ Rhys-Joseph (@rhysjoseph_) reported from Lambeth, England

    @VodafoneUK finally rig me back 🥳 but the computer system is running slow so they have to call me another time 😔 maybe third time will be the charm 🙏🏻 #vodafoneloyalty

  • rhysjoseph_ Rhys-Joseph (@rhysjoseph_) reported from Lambeth, England

    Had a phone call from @VodafoneUK thanking me for being a loyal customer shamefully I was at work and couldn’t talk - is it time for early upgrade 🥰😘🙏🏻

  • chinaheart7 Karen Louise (@chinaheart7) reported from Dartford, England

    @VodafoneUK Would like to register a positive customer feedback for a member of staff called Ross, temporarily working in the Bluewater store, normally works at Sittingbourne, on Thursday 17 January. He was very helpful changing my SIM card etc. I would recommend him for a bonus.

  • Tazul2015 Tazul Islam (@Tazul2015) reported from London, England

    @VodafoneUK you are one of the best network providers I have been with. 10 years and the service has always been good but my contract is due to expire & I can't afford the current price so I will be switching. Keep up the good work 👍

  • SarahChu Sarah Says... (@SarahChu) reported from London, England

    As if calling customer services and being put on hold isn’t frustratingly dire already, @VodafoneUK’s hold music takes the biscuit for making the experience so much more painful 😖😭😭 #monotonous #unbearable #sadcountrysongs #pleasemakeitstop

  • DanielChandlerd Daniel Chandler (@DanielChandlerd) reported from Crayford, England

    @VodafoneUK I’ve spoken to the useless live chat team and now had to drive 15 minutes to seek help from a Vodafone store , issue still not resolved , absolutely appalling service , disgraceful ,

  • DanielChandlerd Daniel Chandler (@DanielChandlerd) reported from Crayford, England

    @VodafoneUK helpline 191 of no help what’s so ever , been waiting line now for over 30 minutes , terrible joke service .

  • markdingdong Mark Bell (@markdingdong) reported from Sevenoaks, England

    Only been with @VodafoneUK for a week and already having issues 😔

  • Alamgirahmed Alamgir Ahmed (@Alamgirahmed) reported from Merton, England

    @VodafoneUK having problems getting through to customer services. Line is constantly engaged. Can someone look into this please

  • sitherkt Si Reed 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@sitherkt) reported from East Grinstead, England

    Hey @O2 sort it out. This is ridiculous. No service, 3G or 4G from 6am this morning. What a joke. In this day and age with the technology and you can’t figure it out. Even @VodafoneUK have been advertising all day on the radio. Laughing stock. I know I’m not the only one! Lol 😂

  • timleavy I'm tiny Rick! (@timleavy) reported from Biggin Hill, England

    @VodafoneUK what have you done with your BT exchange at Biggin Hill, TN0035:BIGGIN HILL ATE. No 4G coverage, and 3G is awful.

  • Brownschuga Cynthia (@Brownschuga) reported from London, England

    I see no one @VodafoneUK thinks a customer’s concern is good enough to be responded to...but collecting payment for a service which is not 💯% is great right Vodafone 😡 Thank you very much.

  • RobertDAParks Robert Parks (@RobertDAParks) reported from London, England

    @VodafoneUK Never had a problem with @VodafoneUK but why don't you do something for you existing customers this black Friday. Far better deal than I'm currently on for my 9 month old Mate 10 Pro.😡😡

  • mattcarder Matt Carder (@mattcarder) reported from Lambeth, England

    @VodafoneUK 21 days later and broadband is still not working! Lost count amount of calls, 6 people said they would call back and not one has, 3 routers (1 sent 200 miles away), 1 very annoyed customer who is getting to the end of their patience. Can somebody just sort it out!

  • lucylucyconnor Lucy Connor (@lucylucyconnor) reported from Lambeth, England

    @samwill79590101 tenner says @VodafoneUK don’t help / offer you any compensation - their customer service is poor! Saaaack them off @EE are brill 😍😏

  • lucylucyconnor Lucy Connor (@lucylucyconnor) reported from Lambeth, England

    @samwull79590101 tenner says @VodafoneUK don’t help / offer you any compensation - their customer service is poor! Saaaack them off @EE are brill 😍😏

  • Adnan_Krenzi Professional (@Adnan_Krenzi) reported from Crayford, England

    @VodafoneUK I’ve moved my number over to Vodafone. That was Friday and I still haven’t to any service. Can any one tell me how long it will take to activate..

  • scubashotz Mark Jones (@scubashotz) reported from Lambeth, England

    Absolutely conned by @VodafoneUK, sold a contract with a discount they confirmed/offered only to be told I’m not eligible afterwards... unbelievable... as a customer of over 20yrs I’m disgusted.

  • Kaysey__OMalley Kaysey O'Malley (@Kaysey__OMalley) reported from Dorking, England

    @VodafoneUK not sure what doing a sim swap on my apple watch S4 is going to do but if it hasn't worked before its not going to magically get the sim activated but then again it will be over 5 weeks since launch at you don't have a fix 🙃🙃🙃 @BBCWatchdog @Telegraph

  • RyGasLtd RyGas, RySparks, RyBuild (@RyGasLtd) reported from Merton, England

    Our telephone line 020 8640 7907 is currently down. @VodafoneUK are working to resolve it ASAP. In the meantime please contact us on 020 3974 7509. Thank You

  • lawrenceoc94 Lawrence PJ O'Connell (@lawrenceoc94) reported from Eltham, England

    @VodafoneUK hi Vodafone, my free tech gift was supposed to be dispatched by today, I haven't received any tracking information and the email has no contact information for you! Please help

  • SimonHasw8 Simon Harris #FBPE (@SimonHasw8) reported from Lambeth, England

    Appalling customer service from @VodafoneUK Trouble with using an Egyptian call centre is that their staff don’t know how the Royal Mail works

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:
  • simosey Mo's (@simosey) reported

    Horrendous level of service from @VodafoneUK web chat team tonight #shockingservice #socalledbigcompany

  • CbHolmes90 Charlie Holmes (@CbHolmes90) reported

    I strongly suggest that everyone avoids @VodafoneUK the service I have recieved has been nothing short of a joke

  • Gemmie84 Gemma (@Gemmie84) reported

    @VodafoneUK absolutely shocking service! Terrible set up broadbanda month ago with today as activation date. No internet Rang customer service and someone inept took half an hour to say that I had to wait another 14 days for internet! Rang back and they say it’s my fault for 1/2

  • lynjo3 Lyndsey Shaw (@lynjo3) reported

    @VodafoneUK customer service is something else. My dad's phone has had problems for 7 wks. Master reset required. No one can get the code. Vodafone have said they are just the provider. 26 yrs my dad has been with you. He now has no phone and relies on a pension. Empty promises😡

  • jezmaw Jeremy Maw (@jezmaw) reported from Bromley, England

    @VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

  • ddjsat2 ddjsat2 (@ddjsat2) reported

    @davehowe7406 @VodafoneUK Support staff are absolutely useless...just running around in circles flowing scripts instead of actually knowing anything about the problem. And their communication is so patronising!! Got an 8 month old fault they still have no idea about!!

  • ej_hoare Elspeth Hoare (@ej_hoare) reported

    @VodafoneUK I sigh when I see people doing this on Twitter, but you leave me no option. You have cut me off 3 times in as many months for a bill dispute that has nothing to do with my # I would pay not to be your customer. Help me do this. And let’s talk about WiFiassist too#scam

  • paulhayward200 Paul (@paulhayward200) reported

    @VodafoneUK if you want unlimited and a decent service go to 3 instead. I have been a business customer of Vodafone’s for 19 years. They won’t let me move to a unlimited plan or take out a rolling sim only contract. Totally useless . Three here I come.

  • AlasdairSwanson Alasdair Swanson (@AlasdairSwanson) reported

    @VodafoneUK Well, @VodafoneUK, 48 hours on from a promised solution in 24 hours (not just a reply, a promise this would be *resolved* in 24 hours) and still not even a reply as my simple complaint moves into Month 4. And still no chat transcript. #Vodafone #Complaint #FourthMonth #Useless

  • GhalibMK Ghalib Khan (@GhalibMK) reported

    @VodafoneUK Andy, that was useless. You didn't even speak to your chap in customer services. That was a fail