Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: Crawley, London, Sevenoaks, Beckenham, Croydon, Twickenham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Cyril Foday
(@foday_cyril) reported
from
London, England
@VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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bill
(@bill_goldie) reported
from
Hextable, England
@VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.
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Chris D.
(@Hitchcockatoo) reported
from
Redhill, England
@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES
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Sandra Lema Siaba
(@Sandra22199329) reported
from
Lambeth, England
@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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pauline lillie
(@paulinelillie9) reported
from
Kingston upon Thames, England
@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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Nathan
(@BeersWithNathan) reported
from
London, England
@VodafoneUK customer service is a joke
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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A. Marie
(@Ambii_Bambieee) reported
from
Lambeth, England
Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ajinkya
(@ajinkyachaobal) reported
@VodafoneUK @VodafoneUK just to confirm, my internet service is back now. OpenReach engineer who visited earlier in the day has fixed the issue and restored internet service.
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Shakira
(@Shakiraa_123) reported
@VodafoneUK Terrible customer service, you'd think they'd offer loyal customers better deals except they try their best to rip them off !! I'd suggest staying away from upgrading with them !
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peter wilson
(@wilsonpeter48) reported
@VodafoneUK I will welcome that as 3g is rubbish so if I lose signal indoors I have to rely on WiFi calling and just pray the WiFi doesn't go down. I remember my very phone Nokia 3310 there was never any signals issues on 2g. I loved that phone
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Mary Redmond
(@MaryRed75256564) reported
@VodafoneUK Hello, My husband and I were customers of Vodafone for many years. However in December 2016 we had a disputed amount it has proven difficult to get any one to resolve this issue in Vodafone. Is it possible for a name or contact details of the UK C.E.O.?
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Vasiliki Tsavdari
(@vassotsavdari) reported
@VodafoneUK Dear Hamza, this is hardly an excuse. I am already 1h20min on the chat as we speak and 24min on the phone and still not a solution. Also, when customers wish to downgrade it should be fine! I don't want to be interrogated as to why I wish to change nor have upgrades forced on me.
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Cats coalition against Thomas sandgaard ownership
(@JonathanAcwor10) reported
Anyone else in Greenwich having mobile issues this seems to be happening more frequently @EE @VodafoneUK
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Forestredcat
(@forestredcat) reported
@VodafoneUK I’ve tried calling but I can’t get through to a real person, they keep directing me to TOBi who is saying that all customer service reps are busy, it’s all getting a bit boring tbh! Thx for your help though.
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Scoob
(@Scoob1534) reported
Feeling very let down and disappointed that you give us 1 weeks notice about your price changes @VodafoneUK #vodafone #priceincrease
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Shaun Capel
(@capel_shaun) reported
@VodafoneUK I cannot wait to cancel all five of my contracts with you. After trying to cancel a miss sold contract, I now realise, I'm just an account number even after 21 years of loyalty.
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Mikey Jackson
(@mikey_jackson) reported
I've been a @VodafoneUK customer for years, yet when I tried to upgrade online to a new phone, I failed the credit check (even though my credit rating is good) and had to settle instead for a SIM only deal. #nothappy