Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 01/13/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Hayes, Croydon, Sevenoaks, Crawley and Beckenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHayes Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • JemmaHatt Jemma Hatt (@JemmaHatt) reported from Sevenoaks, England

    @VodafoneUK please help my internet is down and I can't get through by phone. I've restarted the router several times.

  • lewisglynn69 Lewis Glynn (@lewisglynn69) reported from Crayford, England

    @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

  • hallam_rob rob hallam (@hallam_rob) reported from Crawley, England

    @VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone

  • jezmaw Jeremy Maw (@jezmaw) reported from Bromley, England

    @VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Lambeth, England

    So either @VodafoneUK have cut my hosting off, or have a network fault at Park Royal

  • singhjitesh1 Jitesh Singh (@singhjitesh1) reported from London, England

    @VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early

  • Will527 William Clark (@Will527) reported from London, England

    @VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!

  • marktikky Mark T (@marktikky) reported from Crawley, England

    @VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK why 14 days b4 30 days to change your mind if not happy the service

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK your system down

  • Asianfeet63 BB (@Asianfeet63) reported from Horley, England

    @VodafoneUK What’s going on with Vodafone in my area near Gatwick airport . Cannot download twitter or instagram and slow on other things

  • hallam_rob rob hallam (@hallam_rob) reported from Crawley, England

    @VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful

  • Missa8696 Melissa F (@Missa8696) reported from Merton, England

    @VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone

  • thomascox24 Tom (@thomascox24) reported from Lambeth, England

    It appears @VodafoneUK reward loyalty by adding £6.95 to your first bill for a delivery charge of an upgraded phone despite not mentioning this anywhere when placing the order. Next time I’ll switch network #deceiving #noloyalty #hiddenfees

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    @VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • APetitePursuit Alison Jackson (@APetitePursuit) reported

    @VodafoneUK This doesn’t help me as I don’t just use those stations! I was a woman out alone, couldn’t contact anyone or work out how to get home in the middle of a global pandemic, I would expect to be able to access WiFi underground as I used to be able to!

  • haines_rhea Rhea haines (@haines_rhea) reported

    @VodafoneUK why is my internet slow again!!!!

  • i2bobby proton (@i2bobby) reported

    @VodafoneUK to my Flip Z 5G tucked Samsung watch but before I had iPhone with watch, iphone is no more but apple watch is, I asked to just cancel my eSim and told yes it is possible, contaced CS and after 56 min waiting I been told not possible, also returning samsung watch.

  • charlottee_1997 Charlotte🦥 (@charlottee_1997) reported

    Love not having signal for the past 3 days 👍🏼👍🏼 @VodafoneUK

  • superpinapple98 Daniel (@superpinapple98) reported

    @VodafoneUK your customer service team is disgusting

  • BillyJWells 💚Billy J Wells (Muhammad Ahmed) #CorbynOutrider (@BillyJWells) reported

    For three years no I have complained to @VodafoneUK about how mobile signal strength falls whenever the holiday village opens in my seaside village and nothing ever fcking changes. Holiday village opened this week and the signal is again poor. Proof Vodafone don’t give a ****

  • kpnina98 FatalSurvivor0_0 (@kpnina98) reported

    HELP!! @Google I LOVE Google Pixel's but @VodafoneUK is making life hell! They sent me a Pixel 5 thats rooted with the bootloader unlocked to replace a Pixel 4XL that was having an issue with SMS delays, but the issue is still there on the Pixel 5 as well!! SAVE ME GOOGLE!

  • bonecleaver Peter Stepponwolf (@bonecleaver) reported

    @VodafoneUK your online chat service is a joke. The messaging box disappears off the screen and then you can’t bring it back to reply to the “advisor”

  • rosie_rose ˗ˏˋ ᴀᴍᴇʟɪᴀ ˊˎ˗‏‏ (@rosie_rose) reported

    @VodafoneUK that's fine, i've followed all the instructions but the issue is it asks for the imei but i can't get that - can't get the phone open as it needs to be unlocked to get the new sim in the first place. so frustrating!

  • NicJ675 Nicky (@NicJ675) reported

    @VodafoneUK That's no help as I just get automated messages and going round in circles