Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 01/16/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Hayes, Sevenoaks, Crawley and Beckenham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • jezmaw Jeremy Maw (@jezmaw) reported from Bromley, England

    @VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

  • mart_brooks Martin A. Brooks (@mart_brooks) reported from London, England

    WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.

  • JemmaHatt Jemma Hatt (@JemmaHatt) reported from Sevenoaks, England

    @VodafoneUK please help my internet is down and I can't get through by phone. I've restarted the router several times.

  • lewisglynn69 Lewis Glynn (@lewisglynn69) reported from Crayford, England

    @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK your system down

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Lambeth, England

    So either @VodafoneUK have cut my hosting off, or have a network fault at Park Royal

  • Will527 William Clark (@Will527) reported from London, England

    @VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK why 14 days b4 30 days to change your mind if not happy the service

  • SteveLinez Steve M.Linez (@SteveLinez) reported from Epsom and Ewell District, England

    I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup

  • marktikky Mark T (@marktikky) reported from Crawley, England

    @VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone

  • dazzer2103 Dazzer (@dazzer2103) reported from Epsom and Ewell District, England

    I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • thomascox24 Tom (@thomascox24) reported from Lambeth, England

    It appears @VodafoneUK reward loyalty by adding £6.95 to your first bill for a delivery charge of an upgraded phone despite not mentioning this anywhere when placing the order. Next time I’ll switch network #deceiving #noloyalty #hiddenfees

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.

  • singhjitesh1 Jitesh Singh (@singhjitesh1) reported from London, England

    @VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @VodafoneUK service in #Crawley store is so bloody poor.....

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • Asianfeet63 BB (@Asianfeet63) reported from Horley, England

    @VodafoneUK What’s going on with Vodafone in my area near Gatwick airport . Cannot download twitter or instagram and slow on other things

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Zoelovespirates Zoë Berry (@Zoelovespirates) reported

    @VodafoneUK hi there I am looking for my last year's phone bills and after being no 101 on the caller list I eventually got through and someone was sending me them. Except I've only got April - June 2020. Can someone help. Thanks!

  • JordytheG JordytheGeordie (@JordytheG) reported

    @VodafoneUK 1 hr 15 minutes on a chat spoke to 2 person. Same questions no help at all. Now waiting for no 3. This + why I need support. Service= disgrace. Where can I make official complaint #Vodafone #vodafonetreats #vodafoneservice

  • Luceleaf6 Chris Haworth (@Luceleaf6) reported

    Utterly disgusted @VodafoneUK Just appalling service online. Have been trying to upgrade my phone for over two hours and still not done. Can anyone recommend a better phone network?

  • ZoeWestermanBLB Zoë Westerman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ZoeWestermanBLB) reported

    @VodafoneUK why are you making it so hard for me to upgrade! Been passed through 4 advisors, no clear answers, just problems! Do you want your customers to leave??!!! Over 30 mins later and I'm still with no upgrade offer?!

  • NaomiChadwick91 Naomi Chadwick (@NaomiChadwick91) reported

    @the_tribe_way pretty gutted I’ve just been given a code from Vodafone to try your ‘Plant power pack’ and your website isn’t working. Any chance you can help me out pls? @VodafoneUK

  • blue2boot blue2boot (@blue2boot) reported

    @kateallender29 @VodafoneUK Common business practice. Because you and your husband are two different customers and they only discuss the customer's account with that customer.

  • steverawlings Steve Rawlings (@steverawlings) reported

    @VodafoneUK 🤡 Here's the head of Vodafone Customer Services who I had the displeasure of coming into contact with in 2021 on several occasions. They and their team don't know what goes on on their customers' account so you spend 2 hours a day trying to sort things for them #Vodafoto

  • Dougie05957548 TheRealMacSween (@Dougie05957548) reported

    @VodafoneUK @netflix I found out today that I have been paying £13.99 monthly to Netflix and Vodafone for the same Netflix account. Nobody in either call centre can help, or explain why. Each agent just blamed the other. Help.

  • Bigmur73 Muzz (@Bigmur73) reported

    @VodafoneUK why am I still waiting to receive a new phone upgrade that was ordered on 8th December? Easily the worst customer services anywhere. 7 calls to them at and average 2-1/2 hour each call only to be told lie after lie. How hard is it to deliver a phone to someone.

  • stuartrussell Stuart G Russell (@stuartrussell) reported

    BBC News today suggests return of EU roaming charges for @VodafoneUK customers. I'm a business customer (10 yrs) with a few phones. Roaming charges are not/never have been justifiable - it's pure profit and decision will send unhappy customers to O2 and Virgin. Reconsider please!