Vodafone Outage Report in Caterham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (63%)
-
Wi-fi (13%)
-
Phone (12%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Sevenoaks, Beckenham, Croydon, Twickenham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Sevenoaks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
-
@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK your customer care service is **** I'm going elsewhere goodbye.
-
@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
-
Thames Ranger777
(@Ranger777Thames) reported
from
Bromley, England
Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!
-
Perc Angle
(@scottPILLgram) reported
from
Lambeth, England
@VodafoneUK Yeah well you just lost a customer. Idiots
-
Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all
-
Oliver Waller
(@skulksaround) reported
from
Lambeth, England
@VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp
-
DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
-
Steve Alliston
(@SteveAlliston) reported
from
Crawley, England
Another hour, only to be told the previous advisors must have been lying to me. What is going on with your customer service @VodafoneUK Still no broadband. I've cancelled my dd and I'm leaving.
-
Paddy
(@PaddiePower) reported
from
Lambeth, England
Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK
-
DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
-
Dan Barker
(@DanPBarker) reported
from
Blindley Heath, England
@VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.
-
MARK A IZATT
(@markaizatt) reported
from
Lambeth, England
Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.
-
Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?
-
Carmen
(@rougecarmen90) reported
from
Lambeth, England
I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍
-
@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's
-
David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”
-
Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
-
David Cooke
(@davidcooke11) reported
from
Edenbridge, England
@whatstusaying @VodafoneUK Cause the service is appalling
-
Steve Alliston
(@SteveAlliston) reported
from
Crawley, England
@VodafoneUK you disconnected my broadband by mistake and I'm still waiting although you say you've fixed it. This is terrible service.
-
David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Drew
(@drwvcrs) reported
DM’d @VodafoneUK two days ago to raise a complaint and just been ignored. #poor #CustomerExperience #CustomerService
-
Oran Zuccala
(@oran_zuccala) reported
@VodafoneUK I recently moved my number from another network to you. it seems I have both my number and the new number that came with the sim both . When people call/text me on the number I moved over everthing is normal but when I text back it shows up as the new number for them?
-
Sue
(@blimey32) reported
@tjpembo @VodafoneUK What did they say Tim, is there a reason for the rubbish service?
-
Grouchy Commuter
(@grouchycommuter) reported
@VodafoneUK Here’s an update, in case anyone is interested, the engineer says no fault in the line. Apparently @VodafoneUK has been sending out refurbished routers and this has caused issues across the board. So I call and ask for a new router and am told to wait ANOTHER 24 hrs
-
The Beauty Shed
(@_Beauty_Salon) reported
@VodafoneUK I’ve been messaging all day. Customer service is disgraceful. I’ve been with you for over 29 years! I’m fuming
-
Thomas Cove
(@ThomasCove) reported
@OpenreachHelp outage in SW19 since yesterday morning- please update on when this will be fixed- @VodafoneUK had zero information to give me
-
Trishan Vara
(@Trishaldinho) reported
@VodafoneUK I already spoke to a WiFi Xpert on chat last Sunday. The problem is I shouldn't have to keep ringing and wasting more money being on hold when there are transcripts to work from. I ended up testing myself and it seems the booster is (yet again) the issue.
-
🇺🇦 Allan Armadale 🇺🇦
(@AllanArmadale) reported
@VodafoneUK Err, not really. I think you are the same as most other public companies, you present as a company striving to provide a great customer service when in reality you strive to provide a great shareholder investment opportunity and an acceptable level of customer complaints.
-
Liane F
(@LianeF5) reported
@VodafoneUK After appalling 2hr customer service yesterday, please can UK based staff contact me
-
SW
(@s378912) reported
@VodafoneUK Another issue AGAIN today. What compensation measures do you have for customers who are repeatedly struggling with your dreadful coverage?