Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Crawley, Croydon, Sevenoaks, Epsom, Dartford and Oxted.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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soy como soy
(@LittleDiablos) reported
from
Croydon, England
@VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
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Perc Angle
(@scottPILLgram) reported
from
Lambeth, England
@VodafoneUK Yeah well you just lost a customer. Idiots
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Steve Alliston
(@SteveAlliston) reported
from
Crawley, England
Another hour, only to be told the previous advisors must have been lying to me. What is going on with your customer service @VodafoneUK Still no broadband. I've cancelled my dd and I'm leaving.
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
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🇺🇦 Phil Swallow 🦅
(@Phil_Swallow) reported
from
Whyteleafe, England
@VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly
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Joe Curtis
(@jccurtis1) reported
from
Merton, England
@VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?
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David Cooke
(@davidcooke11) reported
from
Edenbridge, England
@whatstusaying @VodafoneUK Cause the service is appalling
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Steve Alliston
(@SteveAlliston) reported
from
Crawley, England
@VodafoneUK you disconnected my broadband by mistake and I'm still waiting although you say you've fixed it. This is terrible service.
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Lewis 🇪🇺 🇬🇧
(@LJB179) reported
from
Lambeth, England
@VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.
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MARK A IZATT
(@markaizatt) reported
from
Lambeth, England
Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.
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Paddy
(@PaddiePower) reported
from
Lambeth, England
Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
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Dan Barker
(@DanPBarker) reported
from
Blindley Heath, England
@VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's
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Carmen
(@rougecarmen90) reported
from
Lambeth, England
I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though
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Dan Barker
(@DanPBarker) reported
from
Blindley Heath, England
@VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK your customer care service is **** I'm going elsewhere goodbye.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Campbell
(@StarshapedPaul) reported
from
Kells, Northern Ireland
@BBCBreakfast @NinaWarhurst @scottpetty @VodafoneUK O2 and VF already share and 3 and EE already share so it's a poor analogy
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Richard Esdale
(@jiginthebox) reported
from
Dover, England
STILL WAITING!!😡😡 ... Good job I’m loyal @VodafoneUK @AppleUK_ customer! So many broken promises of “its on its way” - So disappointed! #sickofwaiting #hopeitsworthit #consideringsamsung #wheresmyphone 😢
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Simon Willars
(@swurra) reported
from
Desborough, England
So you may have a good network and plans but your customer service via @VOXI_UK and @VodafoneUK is seriously awful! I’ve had reason to move to another network and my wife will undoubtedly follow after a shocking episode of failed customer service!
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Sue Cull
(@suecull) reported
from
Charminster, England
@ShaunGunzbarber @VodafoneUK I’ve had bad broadband for 2 years and numerous complaints. Now I’ve left they are all over me !! typical!!
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Charlie Harper
(@ChuckyH17) reported
from
Carterton, England
@VodafoneUK really disappointed with the customer service I received when calling about our broadband. The Technical team didn’t know how to resolve the issue, so asked me to send them pictures to an email address but when I tried to send them it says the e-address doesn’t work.
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK I’ve logged an official complaint now. I’ve wasted so much time on here, your chat and (when i get through) to your phone team only to not actually get anywhere and get the speed I’ve been promised. Hopefully an official complaint will get someone to actually bother.