Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 12/28/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Sevenoaks, Crawley and Beckenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @VodafoneUK Broadband down since late last night, is there a problem?

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @VodafoneUK @chiekoarts2020 I can't connect to Broadband. Is there a problem?

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • schoenlxb Thierry Schoen (@schoenlxb) reported from Bromley, England

    @VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?

  • ellielexx Ellie Lexie (@ellielexx) reported from Epsom and Ewell District, England

    @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • chrisMcG4 Chris McGonigall 😷💉 💙💚🧡 (@chrisMcG4) reported from Crawley, England

    @HindsHelen @VodafoneUK We've had so many issues over the years. Sky was OK but slow. Virgin never even got provisioned and EE was practically non existent for the 2 years we had to endure it. Vodafone has been ok but the connection issues and no real ability to speak to a human is difficult.

  • bob_457 Bobski (@bob_457) reported from Worcester Park, England

    @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

  • vitor_teo_ Vítør ★彡 (@vitor_teo_) reported from Merton, England

    @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @littlemsallday @VodafoneUK Does it work right now? Mines been down since last night

  • willmothj James Willmoth (@willmothj) reported from Worcester Park, England

    @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • Benest Kate Benest (@Benest) reported from Twickenham, England

    @VodafoneUK @_genius_i_was @kayheads Broadband down here in SW14 #Vodafonedown #broadband

  • stevielockyer The Rural Juror🌹🌈 (@stevielockyer) reported from Worcester Park, England

    No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.

  • hastiepops Michelle Hastie-Wild (@hastiepops) reported from Worcester Park, England

    @VodafoneUK seriously.. get this sorted. I have work to do today and this is ****.

  • terrybennett671 Terry Bennett (@terrybennett671) reported from Crawley, England

    @mileswithshell @VodafoneUK It’s the worst ever I did a live chat with them took 2 hours and 2 people and 2 bots when the bill came it was more so I sent a copy of the chat and saved and they said we should not of gave you that price but will honour the deal

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Hassan_M1999 hassan khan (@Hassan_M1999) reported

    Getting through to @VodafoneUK is a joke!!! I haven’t had data for over a week now even tho I have full data! And then I’m top of that you can never get through to an actual human. Never growing with them again

  • turpywurpy it's the wig snapping sis for me (@turpywurpy) reported

    @VodafoneUK .@VodafoneUK I've not heard anything back yet after giving my details to the DM bot an hour or so ago. It said it might have to send me a code via text, but as you should be able to work out from my description of the issue, I obviously wouldn't be able to receive that code...

  • AntHitch7 Ant Hitchmough (@AntHitch7) reported

    @VodafoneUK What’s wrong with the app, it’s been down all day? If it’s down for maintenance surely you should have communicated this to your customers?

  • GiacomBene Giacomo Benedetti (@GiacomBene) reported

    @VodafoneUK hi, I’m having issues with my phone data since yesterday afternoon, because of the maintenance on app/website I can’t check if I exceeded the data limit or if there’s any other related issues. How can I try to resolve it? Thank you!

  • 0d491526f7544e4 elizabethgalligan (@0d491526f7544e4) reported

    @LondonAmi_K @VodafoneUK They keep saying it will be sorted shortly. They didn't even warn customers that they were removing online and app services . And its been all day . Very poor customer communication from Vodafone 😠

  • Jen_Illustrates jenny (@Jen_Illustrates) reported

    @VodafoneUK That’s the message I’ve been getting since yesterday & only in the last hour has it changed to ‘undergoing maintenance’, so clearly there’s been an issue for quite a while but no one bothered to change the service message. Thanks for responding

  • SteBobRoughley Stephen Roughley (@SteBobRoughley) reported

    That was a surprisingly easy customer support experience with @VodafoneUK! Me on chat (after security): "Hi, I'd like to setup a static IP address" Vodafone: "Would you like us to do that now?" Me: "Yes please" Vodafone: "Done" #ItsNeverThatEasy

  • rowannic rowan.ng (@rowannic) reported

    @VodafoneUK are there service issues at the moment? Both mine and my colleagues mobile data isn’t working so can’t connect to the internet?

  • bluebullitt bluebullitt (@bluebullitt) reported

    My Vodafone account has completely crashed. No website, no app, no balance checker on text or phone. No help, support or chat available. Like epic fail x100. @VodafoneUK 😭

  • RemyLeBeau Antony of Krakoa 🏝 (@RemyLeBeau) reported

    @VodafoneUK @LaurseyXO This system is so broken when trying to use it on a phone. Text box keeps going missing, if I app switch to look up a detail, it resets and I go back to the bot.