Vodafone Outage Report in Caterham, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Vodafone
Vodafone is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Crawley, Croydon, Sevenoaks, Epsom, Dartford and Oxted.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Crawley |
Internet | |
| Crawley |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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pauline lillie
(@paulinelillie9) reported
from
Kingston upon Thames, England
@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.
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A. Marie
(@Ambii_Bambieee) reported
from
Lambeth, England
Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵
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Paul whelan
(@Paul69799139) reported
from
Bromley, England
@VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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A. Marie
(@Ambii_Bambieee) reported
from
Lambeth, England
@VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise
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Rachel Mackay
(@rachmackay) reported
from
Lambeth, England
@VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Cyril Foday
(@foday_cyril) reported
from
London, England
@VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES
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Nathan
(@BeersWithNathan) reported
from
London, England
@VodafoneUK customer service is a joke
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Gavin
(@GavinCambridge) reported
from
London, England
@VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@VodafoneUK my service is out orpington area
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MAGIC3CPFC🦅❤️💙🦅❤️💙
(@MAGIC72) reported
from
Crawley, England
@Jonnogreig @VodafoneUK Good luck with that. I have been waiting for them to unlock my paid up phone since early July so I can make calls or receive from another provider. Customer service appalling and all they do is make excuses & blame apple 🍎 or their NUC team for a service that should take 10 days
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John 😷✊
(@JohnWildy71) reported
from
Croydon, England
@RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Julesmarie
(@Julesjulesmarie) reported
@VodafoneUK 1)thank you for ringing my critically ill stepmom in hospital awaiting heart surgery after damage from covid from when she was in a coma!! You still choose to ignore the fact that she doesn’t owe you any money...
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Ewan Williams
(@eww_williams) reported
@giffgaff @ThreeUKSupport @VodafoneUK DO any of you still offer blackberry internet service for bb10 and older?
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Ian Norbury
(@Mobberleyangus) reported
@VodafoneUK very disappointed had two phones with you for 25 years customer service shocking last week. 👎🏻
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𝚁𝚊𝚟
(@TVRav) reported
@JimGamble_INEQE I'll try it, but if it doesn't work I'm going to complain to @VodafoneUK
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Bartek
(@smilejek) reported
@MohamedEsat @VodafoneUK I got the same issue . Was your sorted? Months now without #veryme #VodafoneVeryMe rewards
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Shauria Simmons
(@Shauria75) reported
@VodafoneUK Erm, guys, was having issues with my mobile trying to set up voicemail and it saying "chargeable call" when I did Vodafone toolkit - my vodafone - setup or check messages. Your guys on chat telling me to phone 1571 & not 121???? Joint BT & Vodafone call centre?
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
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Kelly Stockton
(@blueeyes83xx) reported
@VodafoneUK so unhappy with this service now, no mobile Internet working for a while, robotic noises, no signal, only works mostly on WiFi, its more annoying that no1 helps when you contact you customer service.
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Ian Davies
(@IanTheInventor) reported
@gnomeicide @VodafoneUK My mobile contract is £6.50 month, never use all minutes, texts or data. Buy my own phone though
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Joe Vuong
(@NeverVuong) reported
@VodafoneUK your customer service and personnel via phone support is horrendous. Wasted over 40 mins of my time and still can’t get me through to the right people.