Vodafone Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Vodafone
Vodafone is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Bromley, Crawley, Croydon, Sevenoaks, Epsom and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Helen Cook
(@HCook13) reported
from
Lambeth, England
Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
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Jessica Pollard
(@jessicapollard) reported
from
Bromley, England
@VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!
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Lawrance S
(@law_Salter) reported
from
Bromley, England
What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄
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JON white hart LANE
(@JonOlias1981) reported
from
Edenbridge, England
@VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.
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NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?
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Lawrance S
(@law_Salter) reported
from
Bromley, England
@VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.
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Elshad 🏴🇬🇧🇸🇪🇪🇺
(@ElshadKarbasi) reported
from
Croydon, England
@IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.
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bill
(@bill_goldie) reported
from
Hextable, England
@VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
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MAGIC3CPFC🦅❤️💙
(@MAGIC72) reported
from
Crawley, England
@VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Breslin 🧡🖤🐺⚽🇺🇦
(@MartinCBrez) reported
@VodafoneUK Thanks for the response. The OP states WiFi on trains is bad. The same issue on @CrossCountryUK trains. The fact I can't get a reliable signal in the Midlands doesn't look good for Vodafone. Not exactly a remote part of the UK
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Mark williams
(@Rug1971) reported
@VodafoneUK I’m about to cancel everything I have with you 3 mobiles , home broadband , home phone . this company has turned into a farce . Lie upon lie upon lie .
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Barry Swallow
(@barryswallow) reported
@VodafoneUK Had no landline service now for nearly 2 weeks due to cable theft at our local exchange, despite contacting you to report & check for updates there seems no interest on your part keeping customers updated either via text or email etc. Maybe time to move provider.
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Chris Gregory
(@Chris26233968) reported
@VodafoneUK I can’t access MyVodafone account on either app or browser for nearly six months. Multiple calls and chats have yielded no results and my complaint has expedited nothing. Are you hiding and/or ignoring ongoing access issues for customers?
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Michael Smith
(@revdmesmith) reported
@VodafoneUK Regrettably, after over 30 minutes wait, I have other things to do with my day and am needing to leave chat. Will try again later. Have send a DM. This is poor, Vodafone. Not happy.
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David Forsyth
(@DavetheHatman) reported
@VodafoneUK The trade in code I just got is showing as invalid when I am trying to upgrade. Is there any way to fix this so I can upgrade?
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mephistion23
(@toirin23) reported
@VodafoneUK why does my internet go down out of ******* no where more than once a month? I get line maintenance but this is ******* crazy
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Sarah Shepherd
(@sarahshep1980) reported
@SkyUK dreadful. You call me today to ask me to take out an 18 month ‘ business’ contract for my broadband. Your service is so dreadful, I can’t get on Wi-Fi on my phone at home, and it’s been buffering on Netflix at 24% for over 30 minutes. @VodafoneUK hit me up.
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A.Latcham
(@alatcham) reported
@VodafoneUK But when I select my model from your drop down menu it says one amount, then some AI you claim to have developed says half the price, my phone is "as new" will it be reassessed by a human if I send it in, or do I have have the frankly ridiculous offer by tour AI trade in tool??
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Ben Pullan
(@ben_pullan) reported
@VodafoneUK Don't bother with these clowns, worst network for many years. Disgraceful service