Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 03/03/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Epsom, Dartford, Croydon, Oxted and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomEpsom Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

  • ElshadKarbasi Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England

    @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    @VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.

  • HCook13 Helen Cook (@HCook13) reported from Lambeth, England

    Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

  • nye_godfrey NileGodfrey (@nye_godfrey) reported from Crayford, England

    @VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

  • MAGIC72 MAGIC3CPFC🦅❤️💙 (@MAGIC72) reported from Crawley, England

    @VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Billyboysidney William Herring (@Billyboysidney) reported

    @VodafoneUK I have just this minute left your Queensway Store in London W2. Only one member of staff on duty. Hardly any Personal Interaction. Was more interested in doing something on Computer than bother about ME, THE CUSTOMER. I WALKED OUT OF THE SHOP!!

  • pvs290 pvs (@pvs290) reported

    @VodafoneUK @GeorgeMonbiot I am sorry for your loss+the terrible experience with Vodafone. A couple of years ago when my parent died I was very grateful 4 the kindness+best practice from TalkTAlk- dedicated bereavement support line; Unintrusive+efficient. Really made a difference at the time. @TalkTalk

  • fuelofbritain Fuel of Britain (@fuelofbritain) reported

    @VodafoneUK @GeorgeMonbiot By some distance the worst company I’ve ever had to deal with #leavevodafone

  • backstreetjoe Lee Bennett (@backstreetjoe) reported

    @VodafoneUK Yep did all that but the choice and options are overwhelming and much more customer friendly to do in store. Doesn't explain why nhs discount can't be applied in store via the code

  • manjitpanesar1 manjit panesar (@manjitpanesar1) reported

    @VodafoneUK absolute disgrace. Ordered a broadband service 3 weeks ago and received the strangest phone call today - apparently VF cannot connect my fibre service due to a damaged pole. Cannot give me a fix time and cannot give me a temp solution over their 4G network. ???

  • debslassblairio Debslassblairio (@debslassblairio) reported

    @GeorgeMonbiot @VodafoneUK I havent had a bereavement but have tried to cancel an old account with 3. Hasn't been used for years. They won't let me. Even though I pay it

  • DPPhillips4 DP Phillips (@DPPhillips4) reported

    @VodafoneUK @AhmedShelbaya your customer service is in the toilet.

  • 250kchip M Halfwitte (@250kchip) reported

    @mulletmas @GeorgeMonbiot @VodafoneUK Hope you're right sadly most of the mobile phone co's have the same policies. Ive had this issue with Vodafone, orange & O2. They really don't like anyone cancelling a contract. O2 claimed they wrote to me chasing payment b4 sending in the debt collectors. After spending 2 years

  • gerwasyer Gerry Sims (@gerwasyer) reported

    @VodafoneUK @ThicciDragon21 I suspect not being a couldn't care less corporate machine may work. But that will never happen will it?

  • opusmalone Kevin Malone (@opusmalone) reported

    @GeorgeMonbiot @VodafoneUK Spent 25 mins w/ Vodafone’s TOBi and simultaneously on phone in response to their emails stating they decided to cancel my leaving their services when I switched to EE. They just made up BS. Joining 4 yrs ago was worse: 10 days with no broadband. Support George’s campaign!