Vodafone Outage Report in Caterham, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Vodafone
Vodafone is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Crawley, Croydon, Sevenoaks, Epsom, Dartford and Oxted.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.
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Sandra Lema Siaba
(@Sandra22199329) reported
from
Lambeth, England
@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
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Chris D.
(@Hitchcockatoo) reported
from
Redhill, England
@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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MAGIC3CPFC🦅❤️💙
(@MAGIC72) reported
from
Crawley, England
@VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.
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Jessica Pollard
(@jessicapollard) reported
from
Bromley, England
@VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working
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bill
(@bill_goldie) reported
from
Hextable, England
@VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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pauline lillie
(@paulinelillie9) reported
from
Kingston upon Thames, England
@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Valvaliantthor5
(@Valvaliantthor7) reported
@VodafoneUK hi do you know when you get the signal sorted out in the post code WF3 4FY it's been little to nothing since February 20 so really your failure to even improve the signal speaks volumes as how you view your customers I just want my fone to work
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Nicola Shuttleworth
(@nic232) reported
@VodafoneUK absolutely shocking customer service! Ive spent 4hrs trying to upgrade my partners phone with a discount code for it not to work! Countless web chats that crash and I have to re-join countless queues! Sole destroyed isn’t the word! I’ve told my partner to go elsewhere
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JackalJT
(@JasonTreagust) reported
@VodafoneUK my contract ends on 30th August, how much notice do I need to give to cancel it on that date?
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wanjiru karanja
(@wanjirukarra) reported
So nobody @VodafoneUK knows how international roaming works whatsoever. I have had an international block on my phone for so long! You all messed my account and removed my roaming plan and now you are insisting my block is the issue. Yet you are charging me for data roaming
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markus wood
(@markuswood6) reported
@VodafoneUK nearly 2 hours on chat with advanced support to be told its either my phone, my sim or the network. Wow you guys are amazing.
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el patron
(@fxck_Nish) reported
@VodafoneUK sort your **** website out and delete that tobi crap
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wanjiru karanja
(@wanjirukarra) reported
I am highly annoying and displeased by this. I’ve never had an issue and constantly charging my account. I need a credit put in my account after the past 24hrs @VodafoneUK because neither your managers, CSR or tech support know what to do.
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Becky Elton
(@beckyelton) reported
@VodafoneUK your customer service is ridiculous - No information on the website, 5 mins on phone to be told to use webchat, 23 painful minutes on webchat to be told someone will ring me in 5-7 days. I'm trying to return a router to you. So glad I didn't go ahead with the account
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Oliver
(@daddyollie) reported
@VodafoneUK hi, my broadband has been offline for about 45 mins. Any issues in the Peterborough area? Thanks
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Adam
(@Growlingadam) reported
@Bournemouthecho Multiple companies for it cheaper… @juicebroadband has much better service, and @VodafoneUK is cheaper overall… non-story…