Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 11/27/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Crawley, Sevenoaks, Beckenham, Twickenham and Bromley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Can someone from @VodafoneUK contact me pls ASAP. I’ve been a customer since you were #PeoplesPhone &I’ve just had to do my upgrade over the phone (Tammy) as the online&Tobi options were quite frankly useless. Tammy was GREAT, BUT she couldn’t add my 20% discount on. Oh dear....

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    @VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Merton, England

    @VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.

  • ajmensgrooming Alan Jones (@ajmensgrooming) reported from Tatsfield, England

    How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.

  • colin_maddocks ©️🅾️↪️ℹ️♎ Ⓜ️🅰️♌♌⭕©️♓💲 (@colin_maddocks) reported from Crawley, England

    Apparently the ignorance and stupidity is spreading. @VodafoneUK 4G mast burnt down in #Crawley by idiots. I hope the police find them, and lock them up before they can disconnect anyone else from their loved ones during this difficult time. These criminals need to be stopped!

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.

  • AndrewMartyniuk ANDREW MARTYNIUK (@AndrewMartyniuk) reported from Whyteleafe, England

    .@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • JoeWaistell Joe Robert Waistell (@JoeWaistell) reported from Lambeth, England

    Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    @VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mulletmas Mark (@mulletmas) reported

    @GeorgeMonbiot @VodafoneUK In the end, I had no recourse but to cancel my DD, and they sent the heavies after me. 5 years later, I was still suffering from credit repercussions. End result? I make it my business to deter everyone I can from signing up with them or staying with them. +£60, -£1000s

  • Lizzypop15 Lizzypop 🐝#SafeEdForAll 🌎💙💛 (@Lizzypop15) reported

    @GeorgeMonbiot @VodafoneUK Vodafone were a nightmare when you have problems. Would never use them again

  • allanm2020 Mu💙 (@allanm2020) reported

    @VodafoneUK as a current customer, I have been made aware of how badly your company has been treating the relatives of deceased customers (even those who have PofA). I would like to see a notification that you intended to amend this practice. Or I will terminate at next renewal.

  • patjdonovan patrick donovan (@patjdonovan) reported

    @GeorgeMonbiot @VodafoneUK Yep, same here. Would not speak to me or cancel contract. I cancelled DD. Got the debt collectors letters, ignored them all. If they had turned up I would have sent them to my wife’s care home! Good luck getting the money from a woman with advanced dementia 😡

  • ChristeenGeorge Dr Christeen George (@ChristeenGeorge) reported

    @GeorgeMonbiot @VodafoneUK Had the same trouble with them when my husband died..

  • Philipwriter Philip Latham (@Philipwriter) reported

    @VodafoneUK Hello. My Wife has an account with you for a dongle. She needed to cancel it and went into your Shrewsbury store to do it. They told her that she could so she did. You have now charged her for non payment and breaking a contract. That doesn't sound fair to me. Philip.

  • SimonD555 Simon (@SimonD555) reported

    @GeorgeMonbiot @VodafoneUK They are a revolting company. Wouldn't ever use them again. By far the worst of a pretty poor show.

  • restorersteve2 Steviedibbs 🇺🇦🏁🇪🇺 🇬🇧 🎹 🐩 (@restorersteve2) reported

    @GeorgeMonbiot @VodafoneUK It took me 3 months of persistent phone calls to leave @VodafoneUK and I only had a Wi-Fi dongle. I vowed that I would never return. I remember the operator agreeing that if they made it easier for us to leave we'd be more likely to return.

  • tma285 TeeMaa (@tma285) reported

    @GeorgeMonbiot @VodafoneUK 2/ you can’t speak speak with a rep in the UK and even when you get through to one, they have also be socialized to be rude and unhelpful. I am really sorry for how you and your family have been treated and I hope you can get a resolution soon. Thanks for the PSA on how bad

  • ejwilt96 Hava Vildt (@ejwilt96) reported

    @VodafoneUK tweeting you after discovering what you have done to poor @GeorgeMonbiot and family. What the hell? Public apology and policy change NOW please.