Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 12/26/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Sevenoaks, Crawley and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • NicolaHergest Nicola Hergest (@NicolaHergest) reported from Dartford, England

    2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @VodafoneUK your customer service is appalling. So much for looking after your customers #awful

  • OnlyOneLuff Dad (@OnlyOneLuff) reported from Salfords, England

    @VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • cheryl_peril Cheryl Ewan (@cheryl_peril) reported from Bromley, England

    @mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • _Fifi_Garfield_ Fifi Garfield (@_Fifi_Garfield_) reported from Whyteleafe, England

    @Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • oesi_expat G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported from Kingston upon Thames, England

    @VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!

  • sgr0ver Shailesh Grover (@sgr0ver) reported from Kingston upon Thames, England

    What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!

  • edkingUK Ed King (@edkingUK) reported from Lambeth, England

    @TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan

  • keplerniko KeplerNiko (@keplerniko) reported from Merton, England

    @VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.

  • mshahat_eg Mohamed SHAHAT (@mshahat_eg) reported from Kingston upon Thames, England

    @VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.

  • theckone Chris Keniger (@theckone) reported from Bromley, England

    Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.

  • _ashwatkins Ash Watkins (@_ashwatkins) reported from Lambeth, England

    @VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up

  • AndyField1 Andy Field (@AndyField1) reported from Kingston upon Thames, England

    @VodafoneUK what is the problem with your data services in KT3

  • Vig79 Ian (@Vig79) reported from Lambeth, England

    @VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Lisa2062 🐞Lisa Rowsell 🐞 (@Lisa2062) reported

    @VodafoneUK My good friend @007bambam who lives miles away from me, but when we meet up it's like we've never been apart. #VodafoneTreats

  • pbrown1875 paul brown (@pbrown1875) reported

    @VodafoneIT @VodafoneUK you get Given a new phone as previous one faulty and this one is faulty too but you need to leave me without a phone to look at it even though its 9days old, why is customer service so bad happy to take money but not deal with issues

  • Richiewills29 Harry’s Dad 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Cymru Lloegr a Llanrwst (@Richiewills29) reported

    @VodafoneUK Nah I’m already with you and you’ve already messed me around TOO much over the years…… your customer service is appalling

  • dazzaellis Darren Ellis 💙 PLEASE WEAR A MASK (@dazzaellis) reported

    @EE Supposed to be good the building im in now my son is on EE and is struggling big time but I'm on the better @VodafoneUK and I'm getting 5g with no issues .....

  • CallMeFBI Dave Gibbons (@CallMeFBI) reported

    .@VodafoneUK DM me now re my WiFi not working. Last chance for you to sort it out or Direct Debit will be stopped. You are failing to maintain service standards.

  • pickled_tinker Ian Grody (@pickled_tinker) reported

    @DJAshBash @VodafoneUK Nah. Virgin Media is using Vodafone as an MVNO for 5 years (they broke away from EE). Virgin now bought O2 and in the next 5 years, O2 will be even shitter than it is now. Two worst ISP's getting together, WCGW.

  • NicNacRose Kas (@NicNacRose) reported

    @VodafoneUK #VodafoneTreats @LuciFortoon We need 🤞a treat 💖

  • LipCurlGirl LipCurlGirl (@LipCurlGirl) reported

    @VodafoneUK no broadband in HD4? Called help line but got told no ones available after entering details

  • shinny3 Sinead G (@shinny3) reported

    @VodafoneUK I'm having issues getting into my account. This is both via the website and the My Vodafone app. I keep getting a message saying there is an error. Would there be any reason for this?

  • black_euan Euan Black 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@black_euan) reported

    @VodafoneUK so I pay £60+ a month and the last few days can get signal in one part of Alnwick but 500 yards away I can’t. What’s the crack?