Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 12/07/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Sevenoaks, Croydon, Crawley, Beckenham and Twickenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Bromley, England

    Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

  • rougecarmen90 Carmen (@rougecarmen90) reported from Lambeth, England

    I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

  • ElshadKarbasi Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England

    @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • skulksaround Oliver Waller (@skulksaround) reported from Lambeth, England

    @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    @VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.

  • scottPILLgram Perc Angle (@scottPILLgram) reported from Lambeth, England

    @VodafoneUK Yeah well you just lost a customer. Idiots

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

  • HCook13 Helen Cook (@HCook13) reported from Lambeth, England

    Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AylinalkanAylin Aylin Alkan 🐞 (@AylinalkanAylin) reported

    @VodafoneUK when do you think the problem in the SW3 area will be solved?? Could you please reply?

  • frankensteirer yoo hoo (@frankensteirer) reported

    @VodafoneUK Anybody thinking of joining I raised an issue with this technology giant over a year ago saying my house doesn't show 900mb but even other house does... now it's 100% confirmed by openreach and ofcom it's vodafone at fault but they cannot fix a simple fault! My house has 900mb...

  • behery_mo Mo (@behery_mo) reported

    @VodafoneUK is the network down as I'm unable to make any calls???

  • chloillustrates Chloe Douglass (@chloillustrates) reported

    @bigjohnsFC @VodafoneUK Saaaaaaame! We had full fibre plumbed in and it's been consistently slow or non existent over the summer. What's going on? We're sw17 too...

  • jonathankeeffe1 Jonathan O’Keeffe (@jonathankeeffe1) reported

    @EE I cannot wait for my contract to end with you guys, worse network I’ve ever been with! Left @VodafoneUK as I thought their service was was rubbish, yours is WORSE, maybe I should try @O2 next 😡

  • BenObi2000 Benjy | BenObi 🎥🖥️ (@BenObi2000) reported

    @VodafoneUK support is an absolute joke!

  • CymruHampshire CymruHampshire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿👑👑👑 (@CymruHampshire) reported

    A month ago I changed my broadband to @VodafoneUK. A huge mistake. Polite support but all talk no action. How I wish I’d stayed with @Plusnet.

  • NigelBr28877610 Nigel Brown (@NigelBr28877610) reported

    @VodafoneUK My super fast 500 fibre broadband went down again yesterday. Installed 31/8, down 1 & 2/9 & 13/9. Just under a quarter of the time it’s not working. I never get follow ups when it does start working so I don’t even know what’s going wrong. 😡😡😡

  • urbanfoxen Urban Foxen (@urbanfoxen) reported

    @vodafoneuk @vodafone 19 days since order 8 calls 3.5 hours talking with service desk 1 unsuccessful visit to shop Very disappointed customer how can I get a new phone from Vodafone?

  • DomLee1987 DomLee1987 (@DomLee1987) reported

    @VodafoneUK Had upgraded contract and wanted to apply NHS discount, however they said leave to cancel the contract and start again. They realised this was a waste of both hers and theirs and they realised they could apply the contract over the phone. They were then unable to do this 1/2