Vodafone Outage Report in Caterham, Surrey, England
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Problems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Caterham, England
The most recent Vodafone outage reports came from the following cities: Croydon, Bromley, Crawley, Sevenoaks, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 2 days ago |
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Internet | 6 days ago |
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Internet | 11 days ago |
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Internet | 17 days ago |
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Internet | 18 days ago |
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Total Blackout | 18 days ago |
Community Discussion
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Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Steve Alliston (@SteveAlliston) reported from Crawley, EnglandAnother hour, only to be told the previous advisors must have been lying to me. What is going on with your customer service @VodafoneUK Still no broadband. I've cancelled my dd and I'm leaving.
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Dan Barker (@DanPBarker) reported from Blindley Heath, England@VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.
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David Cooke (@davidcooke11) reported from Edenbridge, England@whatstusaying @VodafoneUK Cause the service is appalling
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Steve Alliston (@SteveAlliston) reported from Crawley, England@VodafoneUK you disconnected my broadband by mistake and I'm still waiting although you say you've fixed it. This is terrible service.
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Carmen (@rougecarmen90) reported from Lambeth, EnglandI raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍
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Thames Ranger777 (@Ranger777Thames) reported from Bromley, EnglandTrying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!
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Olivia twist (@OTwist_69) reported from Kingston upon Thames, England@AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?
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@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
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Olivia twist (@OTwist_69) reported from Kingston upon Thames, England@VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all
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@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's
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JON white hart LANE (@JonOlias1981) reported from Edenbridge, England@VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.
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Oliver Waller (@skulksaround) reported from Lambeth, England@VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp
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MARK A IZATT (@markaizatt) reported from Lambeth, EnglandHi @VodafoneUK why is your service so poor in Central London. Consistently bad.
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@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK your customer care service is **** I'm going elsewhere goodbye.
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Ange Gilly (@angegillis) reported from Lambeth, England@VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.
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Lawrance S (@law_Salter) reported from Bromley, EnglandWhat a shocker, more problems with my @VodafoneUK broadband. 🙄🙄
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Chris 🏳️🌈 (@strutcakes) reported from Lambeth, England@VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?
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Paddy (@PaddiePower) reported from Lambeth, EnglandWho decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK
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Elshad 🏴🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England@IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.
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Perc Angle (@scottPILLgram) reported from Lambeth, England@VodafoneUK Yeah well you just lost a customer. Idiots
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe (@subtitler_888) reported@VodafoneUK Hi, I have Red with Entertainment but appear to have been suddenly downgraded to Spotify free and getting error message when trying to re-add from the link I was texted today saying I can now choose my entertainment. Can anyone help?
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Devdut Pal (@devdutp) reported@VodafoneUK Vi India is not responding to my reported issue. We have 3 SIMs and same issue on all. Internet connectivity issue from last 4 days. Vi customer care is not responding. How to escalate to next level?
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Joanne 🎿♥️ (@JoanneBircsak) reported@VodafoneUK @bruceybhughes We need HELP. We have sent DM's since 09.41am. Dean has said he's looking at the issues? Now its 12.57pm? Almost 3 hours of waiting? What do we tell our mortgage lender? We will owe £19,450.00 if we withdraw from selling our house ? Remove the markers !
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Ben Green (@gamingTriteTv) reported@VodafoneUK @MoneyTelegraph Disgraceful service even though you have broken terms and conditions of the pay monthly contract you seem to think it's ok to resolve it by leaving a vulnerable disabled person completely cut off for 2 weeks for an repair
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Chester Copperpot (@PekChopExpress) reported@VodafoneUK Hi, I need to reactivate my Spotify account but the link/website keeps throwing up an error. Can anyone support please?
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CaroWF (@caro_wf) reported@VodafoneUK why have you given my details to a debt recovery agency? They keep contacting me. I’m not behind with my bills. Not great customer service. Very unhappy with whole Vodafone experience. 5 contracts with you. Will look elsewhere
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Bridie Wilkinson (@bridifer) reported@VodafoneUK Hello - it's now been 24 hours since our internet went down. Could I get an update on an ETA for fixing it please?
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klive (@kliveb) reported@VodafoneUK Were on the phone with vodafone too and thsyre saying it will take days. That is not on and we will cancel the contract. So please check again and come back to me
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Devdut Pal (@devdutp) reported@VodafoneUK I don't think so because previous month as well they didn't solve my voice and data issue which was there for 10 days and that issue got auto resolved finally. This time as well same attitude from the team. No response.
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Richard Elms (@ElmsRichard) reported@VodafoneUK Is there any reason why my broadband upload is really slow even though I'm on, supposedly, ultrafast FTTP?