Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 12/07/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Sevenoaks, Croydon, Crawley, Beckenham and Twickenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Asianfeet63 BB (@Asianfeet63) reported from Horley, England

    @VodafoneUK What’s going on with Vodafone in my area near Gatwick airport . Cannot download twitter or instagram and slow on other things

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • dazzer2103 Dazzer (@dazzer2103) reported from Epsom and Ewell District, England

    I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.

  • rachelandlife Rachel Reynolds (@rachelandlife) reported from Bromley, England

    Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer

  • singhjitesh1 Jitesh Singh (@singhjitesh1) reported from London, England

    @VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Lambeth, England

    So either @VodafoneUK have cut my hosting off, or have a network fault at Park Royal

  • rachelandlife Rachel Reynolds (@rachelandlife) reported from Bromley, England

    @VodafoneUK Ok thank you. I’ll give it a try ! Being a life long customer and not getting the customer care is not good for you as a company or me as customer. 🐣

  • strachan_stacey StaceyPandaStrachan (@strachan_stacey) reported from London, England

    @VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

  • morbster morbster (@morbster) reported from Croydon, England

    @VodafoneUK I am absolutely disgusted with the way I have been treated today. I have been charged over £50 for being 2gig over an account I asked to be capped. I have been blamed for not checking my account. This is the second time that I have cancelled my account. Never again

  • Will527 William Clark (@Will527) reported from London, England

    @VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.

  • JemmaHatt Jemma Hatt (@JemmaHatt) reported from Sevenoaks, England

    @VodafoneUK please help my internet is down and I can't get through by phone. I've restarted the router several times.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • SteveLinez Steve M.Linez (@SteveLinez) reported from Epsom and Ewell District, England

    I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup

  • hovhannisian Lily (@hovhannisian) reported from Bromley, England

    @VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @VodafoneUK service in #Crawley store is so bloody poor.....

  • mart_brooks Martin A. Brooks (@mart_brooks) reported from London, England

    WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.

  • Rocinante_797 rocinante (@Rocinante_797) reported from Bromley, England

    @thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone

  • thomascox24 Tom (@thomascox24) reported from Lambeth, England

    It appears @VodafoneUK reward loyalty by adding £6.95 to your first bill for a delivery charge of an upgraded phone despite not mentioning this anywhere when placing the order. Next time I’ll switch network #deceiving #noloyalty #hiddenfees

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • EricTay23398457 Eric Taylor (@EricTay23398457) reported from Ferryden, Scotland

    Update On the dreadful @VodafoneUK , spent 45 mins typing and explaining with Lottie what had been happening....result...more waffle and false promises, truly dreadful service #shocking

  • khaled_bss khalid (@khaled_bss) reported

    @VodafoneEgypt @VodafoneGroup @VodafoneUK help

  • EricTay23398457 Eric Taylor (@EricTay23398457) reported from Ferryden, Scotland

    @VodafoneUK Probably the worst company I have ever had to deal with. Complete lies and incompetent workforce, outrageous customer service .

  • mike_desouza Michael D'souza (@mike_desouza) reported

    @VodafoneUK @ShieldVoC one of the worst customer service in the world just lies after lies , department don’t talk to each other and then cancel your broadband and don’t give an explanation poor poor I might even send a letter to the CEO #shocking #customersupport #Vodafone

  • mike_desouza Michael D'souza (@mike_desouza) reported

    @VodafoneUK one of the worst customer service in the world just lies after lies , department don’t talk to each other and then cancel your broadband and don’t give an explanation poor poor I might even send a letter to the CEO #shocking #customersupport #Vodafone

  • _rachel_ellen_x ᴿᵃᶜʰᵉˡ🥀🤍 (@_rachel_ellen_x) reported

    @VodafoneUK @VodafoneGroup why is the My Vodafone app not working ? it won’t let me access my billing information

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @SudarshanKunal Hi Sudarshan 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • MattHGraham Matt Graham (@MattHGraham) reported

    @VodafoneUK Hi, how do I cancel internet in the car subscription? Your website won’t allow me to do it.

  • Allan56846678 Allan (@Allan56846678) reported

    @VodafoneUK I dunno why you haven’t turned on your spectrum to this mast yet as it is a 5G and 4G mast combined to combat the black spot on your website it says very good 4G and 5G indoors and out doors. And explaine why I’ve got next to no signal indoors or outdoors

  • Steveo67 Steve Pouncey (@Steveo67) reported

    @AhmedShelbaya @SailGP £1 million dollars ... imagine if you call someone up on a great phone network ... but @VodafoneUK have been attepting to fix your phone for two weeks #Shocking