Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Crawley, Sevenoaks, Beckenham, Twickenham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
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Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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bill
(@bill_goldie) reported
from
Hextable, England
@VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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pauline lillie
(@paulinelillie9) reported
from
Kingston upon Thames, England
@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Cyril Foday
(@foday_cyril) reported
from
London, England
@VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?
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Jessica Pollard
(@jessicapollard) reported
from
Bromley, England
@VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working
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Chris D.
(@Hitchcockatoo) reported
from
Redhill, England
@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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Sandra Lema Siaba
(@Sandra22199329) reported
from
Lambeth, England
@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mimi Farid
(@MimiFarid) reported
@VodafoneUK No I am not. But the system is loading it so slow and I can’t access anything whilst I am waiting!
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Audere Est Facere
(@RobRollin2) reported
@VodafoneUK so.... i telephone to speak to an agent re my fathers death, and get told to go online chat. I go online chat and they tell me they cannot help as i am not my father and cannot pass security. Any idea on how we resolve this guys because its really not a great service?
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Hello Newman
(@goodbyenorman) reported
@VodafoneUK can you help? Whenever i make an international call, I hear “connections to this number are restricted from this phone”
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syraat
(@silicon250188) reported
@VodafoneUK @VodafoneGroup customer from india.customer care executives are deducting my balance and without asking me activating services.this is 2nd time i am complaining.i texted also to stop service still it's active and whenever recharging,balance is deducted.return balance
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Tony Wilson 🎼🎶
(@TonyW43) reported
@VodafoneUK so even after checking 3 times yesterday that you had the correct delivery address for my phone upgrade, you still manage to deliver it to my old address that I haven't lived at for over 6 years. Your customer service is frankly terrible.
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stunna➐
(@7stunna7) reported
@vodafoneuk 20 years and my internets down
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Hugh Keir
(@Shuugg) reported
@VodafoneUK @judeannb02 Hello Vodafone UK. I am the account holder. The account number is 7066313480 No broadband since the system was installed last Monday. At least 8 hours on the phone since Monday, have been told many times it will be on in 15 minutes, worst will be an hour, or def by midnight.
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Miss B
(@Miss_B_KS2) reported
I can't get help from Vodafone with an issue. (A pack hasn't been sent out on a phone return get a discount on the contract.) Have been trying to resolve this in stores and through helplines since October. Will someone solve the issue if I complain on social media?🧐 @VodafoneUK
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Dr Maria Power
(@mariacpower) reported
@VodafoneUK @AMN_inOxford Ana, did they respond? #vodafone This is shocking and needs to be investigated. Ana, raise this as an issue with your bank as well, and with the Financial Conduct Authority.
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Jem
(@jemjemdiva) reported
My phone only giving me texts and calls but no internet unless I top up. I'm on £20 bundle which shouldnt run out till 7th feb.please help @VodafoneUK