Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 01/10/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: Croydon, London, Sevenoaks, Crawley and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Merton, England

    @VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.

  • AndrewMartyniuk ANDREW MARTYNIUK (@AndrewMartyniuk) reported from Whyteleafe, England

    .@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke

  • JoeWaistell Joe Robert Waistell (@JoeWaistell) reported from Lambeth, England

    Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    @VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Can someone from @VodafoneUK contact me pls ASAP. I’ve been a customer since you were #PeoplesPhone &I’ve just had to do my upgrade over the phone (Tammy) as the online&Tobi options were quite frankly useless. Tammy was GREAT, BUT she couldn’t add my 20% discount on. Oh dear....

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • ajmensgrooming Alan Jones (@ajmensgrooming) reported from Tatsfield, England

    How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice

  • OnlyOneLuff Dad (@OnlyOneLuff) reported from Salfords, England

    @VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • mshahat_eg Mohamed SHAHAT (@mshahat_eg) reported from Kingston upon Thames, England

    @VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

  • theckone Chris Keniger (@theckone) reported from Bromley, England

    Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    @VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.

  • colin_maddocks ©️🅾️↪️ℹ️♎ Ⓜ️🅰️♌♌⭕©️♓💲 (@colin_maddocks) reported from Crawley, England

    Apparently the ignorance and stupidity is spreading. @VodafoneUK 4G mast burnt down in #Crawley by idiots. I hope the police find them, and lock them up before they can disconnect anyone else from their loved ones during this difficult time. These criminals need to be stopped!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • McLarPA Trish McLaren (@McLarPA) reported

    @VodafoneUK your market hype is outweighing your customer experience 10 fold. 1.5 hours on hold plus 3 hours on web chat, that’s the whole day wasted and we are no further forward in understanding why we have no Wi-Fi? 🤬

  • JasonTreagust JackalJT (@JasonTreagust) reported

    @VodafoneUK my contract ends on 30th August, how much notice do I need to give to cancel it on that date?

  • michaelakeenan michaela keenan (@michaelakeenan) reported

    @VodafoneUK worst service I have ever received for a customer for over 10 years just trying to upgrade, spoken to 11 people to get an issue resolved and due to your staff incompetence it still can’t be resolved until next week that will be nearly 2 weeks without Data !!!!!!!

  • Rhianlovesbooks RhianReads 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Rhianlovesbooks) reported

    Are any other @VodafoneUK customers having every call come up as unknown number this week? My poor dad is registered disabled and they've robbed him off all bloody week! Both on the phone and in the shop

  • Chap_the_man Anthony (@Chap_the_man) reported

    @VodafoneUK 46 mins and 5 “employees” later I still can’t get my upgrade sorted…. Time to look elsewhere as clearly my business is not required #fail #nocustomerservice

  • Rhianlovesbooks RhianReads 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Rhianlovesbooks) reported

    @philwoodwiss1 @VodafoneUK It's a faulty aim card apparently so we'll wait for the new one and see if it solves the problem, it's been a nightmare all bloody week Phil

  • Samueltennant Sam Tennant (@Samueltennant) reported

    @VodafoneUK Need to audibly speak to a human as your online advised me to do, because they were unable to help with my fairly complex billing enquiry. Every time I call 191, for every option, I get referred to online help and booted from the call. How can I speak with a human?

  • bigrom82 dec (@bigrom82) reported

    @VodafoneUK I’m unable to access any EA server or website. I’ve spoken to EA who confirmed the issue is not with them or my account but with my internet provider. Are you able to advise why it’s suddenly stopped access to these?

  • tuckey88 Si Tuck (@tuckey88) reported

    @VodafoneUK so you cancel my broadband as I failed credit check when moved and cancelled my contract without a fee and now get a debt collection agencey request money. Who do I speak to regarding a complaint

  • wanjirukarra wanjiru karanja (@wanjirukarra) reported

    So nobody @VodafoneUK knows how international roaming works whatsoever. I have had an international block on my phone for so long! You all messed my account and removed my roaming plan and now you are insisting my block is the issue. Yet you are charging me for data roaming