Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 12/03/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: Croydon, London, Crawley, Sevenoaks, Beckenham, Twickenham and Bromley.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi

Community Discussion

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • ajmensgrooming Alan Jones (@ajmensgrooming) reported from Tatsfield, England

    How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice

  • JoeWaistell Joe Robert Waistell (@JoeWaistell) reported from Lambeth, England

    Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • AndrewMartyniuk ANDREW MARTYNIUK (@AndrewMartyniuk) reported from Whyteleafe, England

    .@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Merton, England

    @VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • colin_maddocks ©️🅾️↪️ℹ️♎ Ⓜ️🅰️♌♌⭕©️♓💲 (@colin_maddocks) reported from Crawley, England

    Apparently the ignorance and stupidity is spreading. @VodafoneUK 4G mast burnt down in #Crawley by idiots. I hope the police find them, and lock them up before they can disconnect anyone else from their loved ones during this difficult time. These criminals need to be stopped!

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Can someone from @VodafoneUK contact me pls ASAP. I’ve been a customer since you were #PeoplesPhone &I’ve just had to do my upgrade over the phone (Tammy) as the online&Tobi options were quite frankly useless. Tammy was GREAT, BUT she couldn’t add my 20% discount on. Oh dear....

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    @VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMarkStretton Mark Stretton (@TheMarkStretton) reported

    @VodafoneUK @currys could you give a contact number? My Mum started a new contract on a new phone but Vodafone have switched to a pay as you go. Customer service cut her off and now no network at all. Wakefield store very unhelpful

  • tezcooke Terry Cooke 🇺🇦🇬🇧 (@tezcooke) reported

    Hi @VodafoneUK Just to be clear. You try putting my contact up by 13% next year and you can **** OFF. Just so there are no misunderstandings.

  • coileyparjley grown in wales (@coileyparjley) reported

    @GeorgeMonbiot @VodafoneUK Hi george. Your story came to mind this morning as I phoned my dads pension company to give them my brothers address for the third time. It's only a small payout to help pay for his funeral but you wonder how much they save on account of these delays.

  • amy8rady Amy Brady (@amy8rady) reported

    @VodafoneUK can you explain why data is being used up suddenly (literally within 12 hours without any new activity) and I can’t access my account?! Help!

  • lukiebriner Luke Briner (@lukiebriner) reported

    @GeorgeMonbiot @VodafoneUK Personally, I think this is an extreme example of what we already know about many corporates and that is that mistakes and problems are considered business-as-usual and noone cares about the massive stress and inconvenience caused. #1/2

  • FionaWard1 Fiona Ward (@FionaWard1) reported

    @GeorgeMonbiot @VodafoneUK Virgin too, awful experience.

  • oddbinredwoods Robin Edwards (@oddbinredwoods) reported

    @VodafoneUK @Jade_smith1x Same issue here - how do you know if the order is confirmed? Or is it not until you get the email?

  • TraceyMaloneWW Tracey Malone (@TraceyMaloneWW) reported

    @VodafoneUK hello robyn i was stuck astral projecting for a week in a coma now im back my signal is very bad and touch screen not responding proper what do i do

  • WilliamQuirke4 Dùinandoras (@WilliamQuirke4) reported

    @GeorgeMonbiot @VodafoneUK Problem with VirginMedia -tried to bill me because, despite my having an email confirming cancellation of contract, they insisted that I did it a week later in order to charge me for that week Not a lot of money, but they set debt collectors on me Eventually sorted in my favour

  • TheMarkStretton Mark Stretton (@TheMarkStretton) reported

    @VodafoneUK appalling service for my 68 year old Mum. She cannot call anyone because you have not updated her new contract which she has paid for.