Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Dartford, Croydon, Oxted and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Phone |
Community Discussion
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Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES
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NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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MAGIC3CPFC🦅❤️💙
(@MAGIC72) reported
from
Crawley, England
@VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.
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Jessica Pollard
(@jessicapollard) reported
from
Bromley, England
@VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working
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Sandra Lema Siaba
(@Sandra22199329) reported
from
Lambeth, England
@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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bill
(@bill_goldie) reported
from
Hextable, England
@VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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pauline lillie
(@paulinelillie9) reported
from
Kingston upon Thames, England
@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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Chris D.
(@Hitchcockatoo) reported
from
Redhill, England
@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John Adamson
(@Anorak_East) reported
@shanejill1 @VodafoneUK Internet has returned! 21 hours and 50 minutes outage…
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🎮Airlessmean 🎮
(@Airlessmean) reported
@VodafoneUK Well you should investigate it more as many hikers and campers would like a decent signal out in the peaks incase of emergency etc and you can't provide anything .... so then your failing on it... please sort out the signals in peak district 🙏
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Kieran Maloney
(@KieranMaloney10) reported
@VodafoneUK Why are you not communicating through a central location or updating your customer proactively, why do we have to chase for an update! surely a service update on your website would help keep customers informed…
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Kieran Maloney
(@KieranMaloney10) reported
@VodafoneUK It’s been down over 24hrs at Xmas…..
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Jo
(@Josephi55085002) reported
@VodafoneUK engineer due Wednesday gone, booked day off work, nobody came, no contact, went on Twitter, told it had been cancelled, I didn’t cancel it, went to store, account was still live, was told had to cancel, wait 24 hours, apply again, terrible customer service
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jay
(@JayHayon66) reported
@VodafoneUK @mz_jem Stock answer you have given to everyone, absolute joke. What is the issue, why are so many customers affected and why aren't you being honest. Absolute disrespect for your customers Richie #Vodafonedown #vodafone
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Neal Rankin
(@saltyswans) reported
Truly dreadful customer service from @VodafoneUK this week. Phone and broadband activation scheduled for Tuesday 13th, despite “on line chat” every day with advisers and unlimited apologies it took 36hrs to get internet back and I am still without a landline.
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💗
(@lovemyqsx) reported
@VodafoneUK absolutely disgusted with the telephone service, on hold for 1 hr 30 mins to be cut off... now on hold again 1 hr 16 mins no one is bothering to answer! 30 day notice going in as soon as I get through. I will take my custom elsewhere!
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Kelsey J.R.P. Byers
(@plantpollinator) reported
@VodafoneUK - do you know when home broadband service will be restored in Norwich (NR4)? It's been 22 hours since it went down and I've missed several important work meetings as well as used up half of my phone's data plan attending one I couldn't reschedule. This is not good!
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_
(@randominit717) reported
@VodafoneUK what areas are down. I need internet ASAP for work. What is going on