Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 01/18/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Hayes, Sevenoaks and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • MAGIC72 MAGIC3CPFC🦅❤️💙🦅❤️💙 (@MAGIC72) reported from Crawley, England

    @Jonnogreig @VodafoneUK Good luck with that. I have been waiting for them to unlock my paid up phone since early July so I can make calls or receive from another provider. Customer service appalling and all they do is make excuses & blame apple 🍎 or their NUC team for a service that should take 10 days

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @VodafoneUK my service is out orpington area

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • Paul69799139 Paul whelan (@Paul69799139) reported from Bromley, England

    @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • rachmackay Rachel Mackay (@rachmackay) reported from Lambeth, England

    @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • JohnWildy71 John 😷✊ (@JohnWildy71) reported from Croydon, England

    @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • PremGanguly11 Premdip Premdip (@PremGanguly11) reported

    @VodafoneUK @VodaIdea_NEWS Why your team not slove my incoming Calling Issue? If your team not slove this issue then refund my money, 555+555 = 1110, why your company cheat and scam with customers? This is big scam and fraud,

  • NagalManish Manish Nagal (@NagalManish) reported

    @ViCustomerCare @VodafoneUK Vodafone VI Internet is not working last 10 to 15 days. Is it time to switch again to other Network? Phalodi pin no 342301 Jodhpur Rajasthan

  • iqraaanoor iqs (@iqraaanoor) reported

    Vodafone broadband not working!! Can someone help @VodafoneUK

  • MomentoMoriii_ xVaZe_BaLiStiC (@MomentoMoriii_) reported

    @Joee_Chapmann @tommyallen2 @VodafoneUK Me too in reading been down for 4 hours now

  • iomid19 omid (@iomid19) reported

    @VodafoneUK how long does Apple Watch onenumber sim swap take? Have a feeling something is wrong on your side like last year when I had the same problem when I replaced my Apple Watch. Help!

  • AndrewGibsonMBA Andrew Gibson (@AndrewGibsonMBA) reported

    Me: “Can you take your mask off; I can’t hear you?” Slow, stroppy assistant behind Perspex screen in @VodafoneUK shop: “Mumble, mumble, mumble, No.” Me: “Bye.” #TimetoRestoreConsumerSovereignty

  • GlynisSpencer Glyn-Oh behave! 'Wabbit'🦉🐶🧸❤🌹🦖 (@GlynisSpencer) reported

    @VodafoneUK You ended my smart signal and rendered my box useless. You advised me to use WiFi calling. I couldn't find the service on my handset and was advised to text you and ask for it to be added. I did. You said you'd added it. I still dont have WiFi calling or phone service

  • Insurgent_Loaf Insurgent_Loaf (@Insurgent_Loaf) reported

    @VodafoneUK dsl broadband is down & seems nationwide but mobile connection via @VOXI_UK seems unaffected

  • DonciscO564 Waki Boo (@DonciscO564) reported

    @VodafoneUK @johnhalbitting @VodafoneUK ... Hello? We need an update? We all got broadband issues?

  • XPLOSIVfireball christopher wilson (@XPLOSIVfireball) reported

    @VodafoneUK @johnhalbitting My internet is down !!! Also my 4g Dongle is not working.....