Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 01/15/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Hayes, Sevenoaks, Crawley and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • leechristie4 lee christie (@leechristie4) reported from Epsom and Ewell District, England

    @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • stephendball Stephen Ball (@stephendball) reported from London, England

    @DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone

  • bill_goldie bill (@bill_goldie) reported from Hextable, England

    @VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail

  • Hitchcockatoo Chris D. (@Hitchcockatoo) reported from Redhill, England

    @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

  • MillieCoulter Millie Coulter (@MillieCoulter) reported from Banstead, England

    @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

  • paulinelillie9 pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England

    @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

  • Matbeluca Matt Scammels (@Matbeluca) reported from Banstead, England

    Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • SiKing1243 Si (@SiKing1243) reported from Redhill, England

    @VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    @angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .

  • jessicapollard Jessica Pollard (@jessicapollard) reported from Bromley, England

    @VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • Sandra22199329 Sandra Lema Siaba (@Sandra22199329) reported from Lambeth, England

    @Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.

  • BenDodds3 Ben Dodds (@BenDodds3) reported from Lambeth, England

    @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jockblue Mark Cowen (@jockblue) reported

    @VodafoneUK is there a problem with network in the WA14 area? No signal whatsoever.

  • paulbanks202 paul banks 💙 (@paulbanks202) reported

    @VodafoneUK As I’ve already said , I did this morning. I didn’t tag Vodafone in this tweet or direct this at yourselves. If you can’t help then please don’t waste my time by commenting on this tweet

  • justtrace3 Justtrace (@justtrace3) reported

    @shelbers1969 @VodafoneUK Disgusting service!!!!!!

  • westlifesangel Julie evans (@westlifesangel) reported

    @VodafoneUK you took the15 pound off me u said in DM to restart my phone I done that now got text back saying Vodafone thanks for request for big value bundle it's been 27 minutes & it still hasn't turned in to a bundle is Vodafone down ?

  • shelbers1969 shelby💙 (@shelbers1969) reported

    @VodafoneUK Boxing up new phone and sending back. Will look at a different provider. Been waiting 90 mins to speak with someone. Chat bot unable to help. Will NEVER use Vodafone again!

  • westlifesangel Julie evans (@westlifesangel) reported

    @VodafoneUK still hasn't turned in to a bundle I just checked again is Vodafone down ?

  • westlifesangel Julie evans (@westlifesangel) reported

    @VodafoneUK i texted BVB15 to renew my big value bundle u haven't turned it into a bundle is Vodafone down why it's not turning my 15 pound into a bundle ?

  • mockage Pedro (@mockage) reported

    @VodafoneUK Upgrade wasn't the answer... I want to get the price down and to understand why you've continued to charge me a fortune after I've paid off the phone. Something I assume webchat people won't explain?

  • thetoftcroft The Toft Croft (@thetoftcroft) reported

    @VodafoneUK Hi there, I bought a pay monthly sim today in store. I only needed it for one month, the chap said that I could cancel it today. But my account isn’t registered, I can’t login and customer services can’t find it - so how am I supposed to cancel with 30 days notice?

  • mockage Pedro (@mockage) reported

    @VodafoneUK Surely you guys could make a bit more effort with that though? You'd think some portion of my £90/month for a SIM-only tariff would go to customer service?