Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 12/25/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Sevenoaks, Crawley and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    @VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK why 14 days b4 30 days to change your mind if not happy the service

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK your system down

  • Paul_Jones_1983 Paul Jones (@Paul_Jones_1983) reported from Croydon, England

    @VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!

  • marktikky Mark T (@marktikky) reported from Crawley, England

    @VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄

  • hallam_rob rob hallam (@hallam_rob) reported from Crawley, England

    @VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • jezmaw Jeremy Maw (@jezmaw) reported from Bromley, England

    @VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

  • Missa8696 Melissa F (@Missa8696) reported from Merton, England

    @VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • DrBroadstock Martin Broadstock (@DrBroadstock) reported from Croydon, England

    @VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...

  • RobG_UK Robert Green (@RobG_UK) reported from Lambeth, England

    @VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice

  • lewisglynn69 Lewis Glynn (@lewisglynn69) reported from Crayford, England

    @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

  • mattfishr66 Matt Fisher (@mattfishr66) reported from Merton, England

    @VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them

  • hallam_rob rob hallam (@hallam_rob) reported from Crawley, England

    @VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Louisa_Theresa Louisa (@Louisa_Theresa) reported

    @VodafoneUK trying to top up online for my dad. Is the top up service not working atm?

  • CarolynS47 Carolyn Stafford (@CarolynS47) reported

    @VodafoneUK The app is definitely broken. It says there are technical difficulties and gives the error code 2404.

  • AdamStiff Adam Stiff (@AdamStiff) reported

    Hey @VodafoneUK My broadband is down in the Ipswich area. Is this a network issue? I've tried resetting the router!

  • ThisWayofLife This Way of Life (@ThisWayofLife) reported

    @VodafoneUK so my son was spiked last night and his phone stolen, I have tried to report his phone stolen this morning to you with no joy due to the complete ignorance & lack of understanding from your customer services, absolutely disgusting service no help whatsoever

  • urbanpixelsw1 Urban (@urbanpixelsw1) reported

    @VodafoneUK Best get back to school as #VodaFony network at home is bad And zero customer care! New users beware

  • CarolynS47 Carolyn Stafford (@CarolynS47) reported

    @VodafoneUK I’m trying to top up my phone using PayPal via the app the same way I have every month for the last 3 years and suddenly my number isn’t a valid one in spite of the fact that it’s there at the top of the home page! Something broken with the app I think.

  • HanaIsTweeting Hana Cee (@HanaIsTweeting) reported

    @VodafoneUK is the top up system down? I can't top up through the myVodafone using any of the methods

  • cheners_1 Simon_C (@cheners_1) reported

    Why is it so difficult to get a good deal from @virginmedia or even change to @VodafoneUK for fibre broadband? £55pm for 200mb is too expensive, Virgin. @VodafoneUK, I want to spend my money but your agent knew nothing. Both are offering shambolic service. #BrokenBritain

  • Hemant79404171 Hemant (@Hemant79404171) reported

    @ViCustomerCare @VodafoneUK @VodafoneGroup Is any one here to help your existing customers complain. Your 121/198/199 not show to connect with customer care.

  • peanutcutforth march ☀ ACAB 😊 (@peanutcutforth) reported

    @VodafoneUK you cancelled my broadband by accident last week, and despite chatting and calling, you offered no further resolution than "we can reinstate it in 30 days". I emailed your CEO with a formal complaint almost a week ago, and have still had no response.