Vodafone Outage Report in Caterham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (61%)
-
Phone (15%)
-
Wi-fi (13%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Sevenoaks, Crawley, Beckenham and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
-
Elshad 🏴🇬🇧🇸🇪🇪🇺
(@ElshadKarbasi) reported
from
Croydon, England
@IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.
-
Helen Cook
(@HCook13) reported
from
Lambeth, England
Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
-
Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.
-
Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
-
Lawrance S
(@law_Salter) reported
from
Bromley, England
What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄
-
NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
-
MAGIC3CPFC🦅❤️💙
(@MAGIC72) reported
from
Crawley, England
@VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.
-
Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
-
Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!
-
Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.
-
Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
-
Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.
-
Lawrance S
(@law_Salter) reported
from
Bromley, England
@VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.
-
Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?
-
JON white hart LANE
(@JonOlias1981) reported
from
Edenbridge, England
@VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.
-
Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?
-
Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
-
Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
-
Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all
-
Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
paulslim
(@paulsilm) reported
@VodafoneUK @VodafoneBiz very poor service. 3 lines hacked by fraudsters, had to call 4 times to get this investigated. Unable to use the phones. 20 years a loyal customer and no support
-
A B B Y
(@abbyfrances_) reported
Been with @VodafoneUK for 15 years and never had a problem up until now. So frustrating and constant problems.
-
Douglas Taylor
(@SloTaylor) reported
@VodafoneUK These are all issues on my phone. Anyway, I'll look elsewhere.
-
Megan Lee
(@funinabun_prod) reported
@VodafoneUK Lol my DMs have been stuck on 'sending' since last Thursday so looks like that works as well as the service Vodafone provides!
-
Delé Williams
(@delewillmusic) reported
@AhmedShelbaya @VodafoneUK You have made several errors In excessive charges in connection with my account all of my attempts to solve the issue through customer service have failed miserably. Service Terrible. I am owed compensation what are you going to do to fix this?!!!
-
ross couch
(@rosscouch9) reported
Been with @VodafoneUK nearly 2 years can’t wait till my contract is up had nothing but problems I have to contact them every month for over a year they constantly over charge me by a hundred pound and can’t fix my corrupt account and the customer service well there is none @Ofcom
-
Delwar Ullah
(@Sheffield128) reported
@VodafoneUK just seen improve your online skills, just like Vodafone, always looking for new ideas to help their customers. That’s why I’ve been with them so long
-
charlie
(@shielsy) reported
@VodafoneUK couldn’t find anywhere on your www to say well done….for making a new data SIM easy to set up & use. First attempt with competition resulted in me jumping up & down on the SIM, before dumping. Didn’t help…but I felt better. Anyway…thanks. 👍
-
Charlotte Terry
(@CharlotteTerry1) reported
DO NOT USE @VodafoneUK @VodafoneGroup FOR BROADBAND!! They will leave you without internet for 8 days because their engine can not fit a router correctly, and won’t give you compensation!! Poor customer service!
-
Marc Andrew
(@mrcndrw) reported
@O2 Nearly 2 weeks since I provided you with a (still valid) PAC code from @VodafoneUK and you still haven’t transferred my number! Absolutely farcical. Willing to help me sort out this s**tshow?