Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 03/31/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: Croydon, London, Bromley, Crawley, Sevenoaks, Epsom and Dartford.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • MAGIC72 MAGIC3CPFC🦅❤️💙🦅❤️💙 (@MAGIC72) reported from Crawley, England

    @Jonnogreig @VodafoneUK Good luck with that. I have been waiting for them to unlock my paid up phone since early July so I can make calls or receive from another provider. Customer service appalling and all they do is make excuses & blame apple 🍎 or their NUC team for a service that should take 10 days

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @VodafoneUK my service is out orpington area

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    @VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • Paul69799139 Paul whelan (@Paul69799139) reported from Bromley, England

    @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • JohnWildy71 John 😷✊ (@JohnWildy71) reported from Croydon, England

    @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

  • rachmackay Rachel Mackay (@rachmackay) reported from Lambeth, England

    @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ukaudiophile Dave Allcock (@ukaudiophile) reported

    @VodafoneUK Ray, your network is great, but the lack of UK based, onshore customer service is a real failing, otherwise I would happily pay a bit more to use you & recommend you to clients. Every time I try your customer support I get shunted to an offshore call centre.

  • karenbee9 karen bell💙 (@karenbee9) reported

    @VodafoneUK what a crazy process making it difficult to make a complaint on behalf of my 82 year old dementia suffering father in law. Computer said not possible need all security details!

  • GaryLFC84 Gary Hornby 🖐👍 (@GaryLFC84) reported

    @glastobation @VodafoneUK Yeah I’m looking for the catch because it seems stupid it’s not the other way around, I’m in the same boat as you I’m on 02 and my signal last year was none existent, most of my messages didn’t come through till we were on our way home on the Monday

  • Kat_h81 Kathryn (@Kat_h81) reported

    @VodafoneUK How to speak to an agent as none are ever available, so i can cancel my contract

  • ukaudiophile Dave Allcock (@ukaudiophile) reported

    @VodafoneUK You have a premium product, fast data rates & I know some of your backroom staff, they are very good people. Your company is lettingbthem all down with a poor, customer facing customer service / support experience using cheap offshore call centres. Your brand deserves better.

  • cammymacd68 Cameron Macdonald (@cammymacd68) reported from Stittenham, Scotland

    @VodafoneUK is there an issue with online and telephone customer service since last night? I’ve been trying to contact regarding an upgrade which I processed at 5pm yesterday but have had no emails etc about?

  • hhysted Helen Hysted (@hhysted) reported

    Why am I not surprised that @VodafoneUK have not done what they agreed last week? One 4 hour online chat, 2 cancelled orders an executive level complaint and still they are hopeless! Time for @Ofcom I think.

  • IanCardy2 Ian Cardy (@IanCardy2) reported

    @VodafoneUK Morning Ray it’s remote can you check to see if there is an internet problem in YO14? (It’s my iPhone not my watch)

  • thejuiceprogram Laura Margo (@thejuiceprogram) reported

    @VodafoneUK Customer service is appalling. The worst I have ever experienced. Been on hold 2 hours. Then referred to a bot that just repeatedly tells me they are too busy and to try another time.

  • PalavaNet Peter (@PalavaNet) reported

    Hi @VOXI_UK / @VodafoneUK - You were meant to transfer my old number to you on Friday but it is now "unprovisioned". Your WebChat, Twitter and Phone support don't have the concept of there being an issue that isn't in their canned responses and won't put me through to a human