Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 12/20/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Sevenoaks, Crawley and Beckenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • singhjitesh1 Jitesh Singh (@singhjitesh1) reported from London, England

    @VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..

  • JemmaHatt Jemma Hatt (@JemmaHatt) reported from Sevenoaks, England

    @VodafoneUK please help my internet is down and I can't get through by phone. I've restarted the router several times.

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @VodafoneUK service in #Crawley store is so bloody poor.....

  • rachelandlife Rachel Reynolds (@rachelandlife) reported from Bromley, England

    @VodafoneUK Ok thank you. I’ll give it a try ! Being a life long customer and not getting the customer care is not good for you as a company or me as customer. 🐣

  • Asianfeet63 BB (@Asianfeet63) reported from Horley, England

    @VodafoneUK What’s going on with Vodafone in my area near Gatwick airport . Cannot download twitter or instagram and slow on other things

  • morbster morbster (@morbster) reported from Croydon, England

    @VodafoneUK I am absolutely disgusted with the way I have been treated today. I have been charged over £50 for being 2gig over an account I asked to be capped. I have been blamed for not checking my account. This is the second time that I have cancelled my account. Never again

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early

  • dazzer2103 Dazzer (@dazzer2103) reported from Epsom and Ewell District, England

    I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • thomascox24 Tom (@thomascox24) reported from Lambeth, England

    It appears @VodafoneUK reward loyalty by adding £6.95 to your first bill for a delivery charge of an upgraded phone despite not mentioning this anywhere when placing the order. Next time I’ll switch network #deceiving #noloyalty #hiddenfees

  • jezmaw Jeremy Maw (@jezmaw) reported from Bromley, England

    @VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

  • rachelandlife Rachel Reynolds (@rachelandlife) reported from Bromley, England

    Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Lambeth, England

    So either @VodafoneUK have cut my hosting off, or have a network fault at Park Royal

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK your system down

  • mart_brooks Martin A. Brooks (@mart_brooks) reported from London, England

    WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.

  • lewisglynn69 Lewis Glynn (@lewisglynn69) reported from Crayford, England

    @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

  • Will527 William Clark (@Will527) reported from London, England

    @VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • SteveLinez Steve M.Linez (@SteveLinez) reported from Epsom and Ewell District, England

    I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AirportSimon Tall Simon (@AirportSimon) reported

    @NoMerdeSherlock @VodafoneUK Virgin was the people who did me over, was considering Voda but every time I looked they changed their price! £13 more for being a mobile customer, shocking

  • reddave74 Reddave74 (@reddave74) reported

    @VodafoneUK Christ almighty 3 minutes on phone and can't get past your flaming automated service. Your about to walk our prices up to subsidise EU countries and give more £'s to shareholders and service gets worse

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @Danjones_uk @VodafoneUK I'm really sorry to hear this is the case, we do also have a live chat facility available to use if calling is an issue, this is on the Virgin Media Business website.

  • iDntAlwaysTweet Deano (@iDntAlwaysTweet) reported

    @VodafoneUK had my contact all but 3 months and it’s already going up in price due to CPI. Soo what was a bargain price kind of isn’t now :/ new customer and feel a bit robbed now

  • lochvue Mark #IndyScot #FBSI 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🕷️ (@lochvue) reported

    Day 182 with only a partial broadband service provided by @VodafoneUK and now a mid-contract price increase. Also totally ignored by them now #VodafoneBroadband

  • benholtam Benjamin Holtam (@benholtam) reported

    Just called @VodafoneUK & @VodafoneUKBiz to talk about upgrading my handset. They tried to sell me a watch, up my data package then asked about my broadband. Did everything but try to sell me a phone. Ended up putting the phone down. Waste of time.

  • msayantani Sayantani Mitra (@msayantani) reported

    @VodafoneUK More than 3 weeks and you still can’t provide broadband in London! Every time we call we get a standard another 24-48 hours or nothing will happen on weekends! Fix this NOW!

  • SpartaGates John Gates (@SpartaGates) reported

    @VodafoneUK no service at all at TD3 6JL for 2 weeks now, you really don't give a damn about rural communities #shameonyou

  • Maximus2wheels North57 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇵 (@Maximus2wheels) reported

    As of April my @VodafoneUK bill is going up by about £5.36 a month? You can do one, that for every customer every month & you're pretending its just cause your multi million company is experiencing rising costs, you can afford it, we can't. Lucky contract end is in 2 months.👋

  • ghostedlight lucie (@ghostedlight) reported

    @VodafoneUK the way your billing is set up is ridiculous. don’t see why it can’t be one bill all together, i hate this EVO stuff. maybe i’m stupid but it confuses me and it literally makes me want to cancel and leave you