Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: Croydon, London, Crawley, Sevenoaks, Beckenham, Twickenham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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Mohamed SHAHAT
(@mshahat_eg) reported
from
Kingston upon Thames, England
@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
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Ash Watkins
(@_ashwatkins) reported
from
Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Dad
(@OnlyOneLuff) reported
from
Salfords, England
@VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋
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Nicola Hergest
(@NicolaHergest) reported
from
Dartford, England
2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK
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KeplerNiko
(@keplerniko) reported
from
Merton, England
@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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Shailesh Grover
(@sgr0ver) reported
from
Kingston upon Thames, England
What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Chris Keniger
(@theckone) reported
from
Bromley, England
Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Ed King
(@edkingUK) reported
from
Lambeth, England
@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Fifi Garfield
(@_Fifi_Garfield_) reported
from
Whyteleafe, England
@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere
(@oesi_expat) reported
from
Kingston upon Thames, England
@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
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Andy Field
(@AndyField1) reported
from
Kingston upon Thames, England
@VodafoneUK what is the problem with your data services in KT3
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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juan2go
(@EddieFi93707923) reported
@VodafoneUK @speckyninja Just stop your crap and change all your policies if need be . Looks like heads should roll .
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Kris
(@VR461983) reported
@VodafoneUK Please DM me… 87yr old grandmother talked into upgrading her phone, new phone lost by courier/store and now old phone has now be cut off. She lives alone, being passed between online help and store, terrible service
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Frank Mortimer
(@Frank_Mortimer) reported
@GeorgeMonbiot @VodafoneUK Don’t get me started, BT switched my mum to BT One, no phone for 2 months, in the end she had to pay a third party consultant to explain to BT how they had to fix it. Service is far worse, don’t touch BT One.
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Greavesy's Da
(@Stutheblue73) reported
@VodafoneUK my partner has ported he phone number to 02 and her phone is locked to your network. She has filled out a NUC form but hasn't had an email. When she rings, your automated system now doesn't recognise her number. How can she get a NUC code please?
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Peace
(@Peace_20047) reported
@VodafoneUK @GeorgeMonbiot Maybe businesses should start being more compassionate and treat their customers like humans.
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Paul Walsh
(@hestolemyname) reported
@Ritchiepk @GeorgeMonbiot @VodafoneUK It was as if no customer of a bank or utility had ever died before. They just had no process to deal with it.
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Paul Walsh
(@hestolemyname) reported
@Ritchiepk @GeorgeMonbiot @VodafoneUK Luckily when I was exectuor for my late father, I was able to use my brother (exactly same name as father, even middle names) to cancel the utilities that would not speak to executors or would not accept death certificate as proof
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Jim_Plunkett
(@boffatboris) reported
@GeorgeMonbiot @VodafoneUK Vodafone are scum. Took me days of effort around a few different shops in different citys to cancel an account. Could not do it over the phone.
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colin_e 💙
(@colin_e) reported
@GeorgeMonbiot @VodafoneUK There is a lack of decent consumer protection programmes on TV and Radio with clout these days. This kind of terrible customer care by @VodafoneUK and others needs to be named and shamed. Can't help thinking we need something better than Twitter, long running issues get lost.
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Claire Burdett
(@ClaireBurdett) reported
@GeorgeMonbiot @VodafoneUK There’s a reason my @VodafoneUK password was ‘IhateVodafone’! They are the pits, man, and that’s from someone who worked them before they sold out and lived in their home town. I will never have another contract with them EVER.