Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Crawley, Sevenoaks, Beckenham, Twickenham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Ash Watkins
(@_ashwatkins) reported
from
Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Andy Field
(@AndyField1) reported
from
Kingston upon Thames, England
@VodafoneUK what is the problem with your data services in KT3
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Chris Keniger
(@theckone) reported
from
Bromley, England
Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Fifi Garfield
(@_Fifi_Garfield_) reported
from
Whyteleafe, England
@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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Dad
(@OnlyOneLuff) reported
from
Salfords, England
@VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere
(@oesi_expat) reported
from
Kingston upon Thames, England
@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Shailesh Grover
(@sgr0ver) reported
from
Kingston upon Thames, England
What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.
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Ed King
(@edkingUK) reported
from
Lambeth, England
@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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KeplerNiko
(@keplerniko) reported
from
Merton, England
@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Nicola Hergest
(@NicolaHergest) reported
from
Dartford, England
2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ellen Graubart
(@EllenGraubart) reported
@VodafoneUK @GeorgeMonbiot #shoddy #greed Why did you treat customers like that to begin with? Call that delivering a 'service'?
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Tony
(@Tonybroug) reported
@JamesCranford89 @VodafoneUK They give users a lot of runaround on issues like this, You can message “incsunlock” on instagram to get it unlocked, they helped me out with mine
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Mike Todd
(@miketoddphoto) reported
@GeorgeMonbiot Well done George, and shame on you @VodafoneUK. I've been with another provider for years, but have occasionally considered Vodafone for a possible switch. Not now. Just one of many shady companies giving absolute dog **** levels of service to consumers.
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Jacob Wise
(@Shakey__Jake) reported
@GeorgeMonbiot @VodafoneUK Their support and billing is trash. Over the years they've "forgot" to take my dd for 18 months, support has advised me to use website features that don't even exist on multiple occasions, they seem unable to renew contracts without it being a major ball ache... utter trash.
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Groin Hammer🗿
(@groin_hammer) reported
@GeorgeMonbiot @VodafoneUK @AhmedShelbaya this is appalling behaviour, and something I know Chris Gent would not have stood for. Your customer service and interaction has declined rapidly over the last few years, and excellent service was your USP. You need to do better.
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Tony
(@Tonybroug) reported
@Stutheblue73 @VodafoneUK @Stutheblue73 they give users a lot of runaround on issues like this, You can message “incsunlock” on instagram to get it unlocked, they helped me out with mine
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Roland Sookias
(@rsookias) reported
@GeorgeMonbiot @VodafoneUK Similar experience with @vodafone_de but situation less extreme. Forced to move house by landlady & wd have had to pay useless contract for 2 yrs. Only allowed to cancel in the end coz new flat had vidafone contract.
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Clare O'Brien 🏴 🌍
(@ClareOBrien) reported
@VodafoneUK Please answer my actual question about my problem with voice calls and texts rather than talking about something else!!
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VesaliusRex
(@VesaliusRex) reported
@VodafoneUK @GeorgeMonbiot Only posted this because he has a platform & it's bad publicity. You must do better for *all* customers. The process of dealing with bereaved customers needs a massive overhaul & an experienced team dedicated to assisting the customer around your companies dpa policies.
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TechiT
(@shubby9) reported
@zoebickerton @VodafoneUK kindly inbox for support