Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 12/12/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Sevenoaks, Crawley, Beckenham and Twickenham.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • JoeWaistell Joe Robert Waistell (@JoeWaistell) reported from Lambeth, England

    Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.

  • ajmensgrooming Alan Jones (@ajmensgrooming) reported from Tatsfield, England

    How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice

  • mshahat_eg Mohamed SHAHAT (@mshahat_eg) reported from Kingston upon Thames, England

    @VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    @VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • cheryl_peril Cheryl Ewan (@cheryl_peril) reported from Bromley, England

    @mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.

  • _Fifi_Garfield_ Fifi Garfield (@_Fifi_Garfield_) reported from Whyteleafe, England

    @Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently

  • theckone Chris Keniger (@theckone) reported from Bromley, England

    Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.

  • colin_maddocks ©️🅾️↪️ℹ️♎ Ⓜ️🅰️♌♌⭕©️♓💲 (@colin_maddocks) reported from Crawley, England

    Apparently the ignorance and stupidity is spreading. @VodafoneUK 4G mast burnt down in #Crawley by idiots. I hope the police find them, and lock them up before they can disconnect anyone else from their loved ones during this difficult time. These criminals need to be stopped!

  • NicolaHergest Nicola Hergest (@NicolaHergest) reported from Dartford, England

    2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK

  • sgr0ver Shailesh Grover (@sgr0ver) reported from Kingston upon Thames, England

    What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!

  • edkingUK Ed King (@edkingUK) reported from Lambeth, England

    @TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • AndrewMartyniuk ANDREW MARTYNIUK (@AndrewMartyniuk) reported from Whyteleafe, England

    .@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.

  • OnlyOneLuff Dad (@OnlyOneLuff) reported from Salfords, England

    @VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Merton, England

    @VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jonahpfc77 Gaz Jones (@jonahpfc77) reported

    @nicperrins @VodafoneUK Been a customer of Vodafone for about 8 years always enter the prize draws on veryme. Spend over £100 a month on phone contracts never received anything 😒 You are a lucky lady indeed.

  • SargenttZee SargentZee (@SargenttZee) reported

    @VodafoneUK Hi, can you. heck my internet as it’s quite slow tonight and keeps jittering bad with 20% packet loss?

  • stuartjbull Stuart Bull (@stuartjbull) reported

    @BrendanMadden4 @VodafoneUK I had a sim-only contract for a few months, tried to get a problem fixed was misinformed, and bounced around. So I stopped paying and left. Vodaphone being the considerate company they are in a pandemic when people are crushed are chasing for a 500 debt for a service I don't get.

  • ProfSyK Syma Khalid (@ProfSyK) reported

    @VodafoneUK How about having a customer are service with actual human beings talk to customers? Totally fed up with trying to contact you in the last 12 hours. Terrible service

  • Jopollee Arturius Jopollee (@Jopollee) reported

    @VodafoneUK You serious ? You plan to give "poor kids" people's old phones ? Something fishy here......

  • hypnohands58 Anne Stagg Hypnotherapy (@hypnohands58) reported

    @VodafoneUK He doesn’t have either. Is there still a problem at Vodaphone ? We are in East Yorkshire in the UK

  • carriebm carriebardenmarshall (@carriebm) reported

    @catkeilaw @VodafoneUK No internet in LU7 for 3 days now. Engineers booked who never show. Hours on the phone to customer service. No joy!!

  • StephenTaylor81 Stephen Taylor (@StephenTaylor81) reported

    @delisle_tony @VodafoneUK I'm in Galley Hill. Also reports in Stony and Fuller's. It's a wide spread issue and is being prioritised for repair.

  • LeeHarv16382587 Lee Harvey (@LeeHarv16382587) reported

    @VodafoneUK Your reply is too late I’m afraid, after spending nearly an hour on the phone, after acknowledging there was an issue with an outage, it started to work again. We’ll see for how much longer, this is the second time in a week now.

  • GaryPurser Gary Purser (@GaryPurser) reported

    @VodafoneUK I’ve just got your 4g internet and two days in I’m getting 1mbps. My phone is now running at this speed. Postcode is CM20 and no reported faults. Been on the phone today and no fix. Please help as this is unbearable