Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Caterham, England
The most recent Vodafone outage reports came from the following cities: Bromley, Crawley, Croydon, Sevenoaks, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley
|
Internet | 4 days ago |
|
Crawley
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Internet | 10 days ago |
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Crawley
|
Internet | 11 days ago |
|
Croydon
|
Total Blackout | 11 days ago |
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Croydon
|
Phone | 19 days ago |
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Croydon
|
Total Blackout | 20 days ago |
Community Discussion
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Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Martin Broadstock (@DrBroadstock) reported from Croydon, England@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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Victoria Isabel (@VBethencourtx) reported from Bromley, EnglandAbsolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone
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Don Morgan (@donmorgan007) reported from Leatherhead, England@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England@VodafoneUK why 14 days b4 30 days to change your mind if not happy the service
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Robert Green (@RobG_UK) reported from Lambeth, England@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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zuhamy (@zuhamy) reported from Merton, England@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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rob hallam (@hallam_rob) reported from Crawley, England@VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful
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Ash Watkins (@_ashwatkins) reported from Lambeth, England@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Jamie Lindley (@JamieWillshaw) reported from Bromley, England@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Victoria Isabel (@VBethencourtx) reported from Bromley, England@VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone
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Steven Mills (@stevedmills) reported from Lambeth, England@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Matt Fisher (@mattfishr66) reported from Merton, England@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Paul Jones (@Paul_Jones_1983) reported from Croydon, England@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Melissa F (@Missa8696) reported from Merton, England@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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N I N A (@ninac_x) reported from Crayford, England@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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rob hallam (@hallam_rob) reported from Crawley, England@VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone
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Ian (@Vig79) reported from Lambeth, England@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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Mark T (@marktikky) reported from Crawley, England@VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Marriott (@KateMarriottUK) reported@VodafoneUK That option doesn’t exist ! Unbelievable - even impossible to reach you on Twitter. I see a pattern emerging. This is why after 20 years I will be leaving. Zero customer care.
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Aaron Marsh (@VeedubGeezer) reportedI NEED Vodafone broadband out of my ******* life. How ******** do people put up with this ****? It's ******* painful. How hard is it to offer reliable broadband that's usable? Your "sync speed" is not the be all and end all. It might look fine, but everything buffers. @VodafoneUK
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Ricardo Musch (@RicardoMusch) reported@VodafoneUK Hi Harriet, in that case I want to cancel my contract without charge because I have been misled to believe it includes WiFi on the tube. Nowhere was it announced it would stop working and if I had known this 2 months ago I would not have started a contract with Vodafone.
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Tim (@kjahxbox) reported@VodafoneUK what's the point in WiFi calling if you can't have it selected all the time? Kind of defeats the point, like in this situation where my calls keep dropping anyway because the signal is on and off. Prior to weekend, I consistently had full 4g signal. When will resume?
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Susan Harrison (@SusanHa85471577) reported@VodafoneUK is the app not working at the moment
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Sophie Lou Blue (@Sophs_Pud) reported@VodafoneUK complaining to Vodafone about a poor network connection and the call cuts out. Can anyone say #ironic #poornetwork
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Johnny Mobasher (@Streetimages) reported@VodafoneUK is Vodafone down in Birmingham?
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Aylee (@Willis_AE) reported@VodafoneUK How can me having no standard phone service let alone any 3G or 4G since Saturday whilst trying to run a business be the ‘absolute minimum’???? If there were to be an emergency my phones are completely unusable! Disgusting service!
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𝙙𝙤𝙢 ⚡️ (@HereIsDom) reported@VodafoneUK that was more or less only a general statement as @vodafone_de has persistent failures. and in UK is the app down. whats happend
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Cretien Hughes (@MisterHughes) reported@VodafoneUK hey there big fone people. I was chatting to a chap called Arpan (great guy) on your chat service thing about why for over two years I get a 6201 error when I try to use your #veryme rewards. He couldn't help (not for want of trying) said you might be able to