Vodafone Outage Report in Caterham, Surrey, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Caterham, England

The most recent Vodafone outage reports came from the following cities: Croydon, Bromley, Crawley, Sevenoaks, and Epsom.

City	Problem Type	Report Time
Croydon	Internet	4 days ago
Bromley	Internet	9 days ago
Crawley	Internet	15 days ago
Crawley	Internet	15 days ago
Croydon	Total Blackout	16 days ago
Croydon	Phone	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  Jessica Pollard (@jessicapollard) reported 4 minutes ago from Bromley, England

  @VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working

• 
  Rachel Addy (@ReaddyUK) reported 7 minutes ago from Croydon, England

  @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

• 
  MAGIC3CPFC🦅❤️💙 (@MAGIC72) reported 9 minutes ago from Crawley, England

  @VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.

• 
  Helen Cook (@HCook13) reported 11 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  Johnfenton (@Jfenton66) reported 13 minutes ago from Croydon, England

  @angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .

• 
  Bret Sinclair (@bret_plays) reported 15 minutes ago from Eltham, England

  @VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.

• 
  Matt Scammels (@Matbeluca) reported 16 minutes ago from Banstead, England

  Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

• 
  NileGodfrey (@nye_godfrey) reported 25 minutes ago from Crayford, England

  @VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤

• 
  Ben Dodds (@BenDodds3) reported 29 minutes ago from Lambeth, England

  @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

• 
  Justin Teasdale (@Cheeze6970) reported 29 minutes ago from Crayford, England

  @VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!

• 
  Sandra Lema Siaba (@Sandra22199329) reported 34 minutes ago from Lambeth, England

  @Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems

• 
  Rachel Addy (@ReaddyUK) reported 36 minutes ago from Croydon, England

  @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 45 minutes ago from Lambeth, England

  @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

• 
  lee christie (@leechristie4) reported 46 minutes ago from Epsom and Ewell District, England

  @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

• 
  bill (@bill_goldie) reported 49 minutes ago from Hextable, England

  @VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail

• 
  Millie Coulter (@MillieCoulter) reported 49 minutes ago from Banstead, England

  @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

• 
  Si (@SiKing1243) reported 50 minutes ago from Redhill, England

  @VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!

• 
  Justin Teasdale (@Cheeze6970) reported 53 minutes ago from Crayford, England

  @VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting

• 
  pauline lillie (@paulinelillie9) reported 53 minutes ago from Kingston upon Thames, England

  @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

• 
  Chris D. (@Hitchcockatoo) reported 54 minutes ago from Redhill, England

  @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Missy (@LilMissy_xo) reported 5 minutes ago

  £250.. to cancel a ****** xr contract when I asked for a pay monthly deal when I took it out @VodafoneUK scammers.

• 
  Ritchie Dee (@ritchie_dee) reported 6 minutes ago

  @VodafoneUK I'm off to The Philippines to invest in a timeshare I'll never see. There must be some mistake. #DreamHoliday

• 
  Florence Gray (@florencewheels) reported 14 minutes ago

  Is frustrating when are 2 bars of 4G signal on a 5 G phone, and the internet is not working. @VodafoneUK and in the same location is 1 bar signal from 4G phone and the internet at least is moving. @giffgaff

• 
  Richie L (@RichLyn03449759) reported 14 minutes ago

  Love being with @VodafoneUK yet again no signal in either the City Of London or Chelmsford. So couldn’t tap for scooter home or buy ticket for tomorrow. CANNOT wait to change network. One more month

• 
  Sarah Page (@SarahPage29) reported 14 minutes ago

  @Apple is it possible yet to stop a blocked number from leaving you voicemail messages? I have spoken to @VodafoneUK and they think it’s down to the handset? Any help much appreciated

• 
  Mike McKernan 💙🇺🇦 (@Irishmike79) reported 15 minutes ago

  @VodafoneUK @Samanthasmall72 @VodafoneUK we have tried calling you on a daily basis for over a week. You end up on hold and then you get cut off. It is extremely frustrating. We are moving on 30th. You are not providing a service

• 
  Paul (@TheBastow) reported 20 minutes ago

  @ASA_UK @VodafoneUK I’ve recently signed up to the Vodafone Pro Broadband service that promises “Instantly get through to UK-based, expert engineers…” I have now been on hold over an hour on the phone and waiting in a queue on line. Been the same for 2 weeks #misssold #falseads

• 
  wendy king (@WKD_99) reported 23 minutes ago

  @VodafoneUK why is your signal so poor? This is making me very sad today 😢😡

• 
  Arpita (@ArpitaG77323546) reported 26 minutes ago

  @VodafoneUK Very very disappointed with vi service. Maximu time network is very poor nd internet connection is very slow.

• 
  Lisa (@Lisa59918632) reported 30 minutes ago

  @VodafoneUK So whilst supporting the Ukraine by donating funds to The Red Cross and again to Comic Relief in the same month via my Vodafone contract, you cut my phone service off on Saturday demanding that I pay £30 to reinstate it despite never having missed a DDM in 14months. Hello O2!!