Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 09/16/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Mitcham, Crawley, Carshalton, Lewisham, Streatham, Sevenoaks, Banstead, Edenbridge, Kingston upon Thames, East Grinstead and Coulsdon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Bromley, England

    Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

  • markaizatt MARK A IZATT (@markaizatt) reported from Lambeth, England

    Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

  • skulksaround Oliver Waller (@skulksaround) reported from Lambeth, England

    @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

  • SteveAlliston Steve Alliston (@SteveAlliston) reported from Crawley, England

    @VodafoneUK you disconnected my broadband by mistake and I'm still waiting although you say you've fixed it. This is terrible service.

  • scottPILLgram Perc Angle (@scottPILLgram) reported from Lambeth, England

    @VodafoneUK Yeah well you just lost a customer. Idiots

  • rougecarmen90 Carmen (@rougecarmen90) reported from Lambeth, England

    I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

  • davidcooke11 David Cooke (@davidcooke11) reported from Edenbridge, England

    @whatstusaying @VodafoneUK Cause the service is appalling

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

  • PaddiePower Paddy (@PaddiePower) reported from Lambeth, England

    Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

  • SteveAlliston Steve Alliston (@SteveAlliston) reported from Crawley, England

    Another hour, only to be told the previous advisors must have been lying to me. What is going on with your customer service @VodafoneUK Still no broadband. I've cancelled my dd and I'm leaving.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • watto_stan Jwweedon (@watto_stan) reported

    @VodafoneUK Cheers, I've already been through the full hour-long customer service treatment. They're monitoring it and if it doesn't change in 72 hours then they'll sort an engineer. Stand down, kindly Social Media person.

  • fatbadger442 Mark Nixon (@fatbadger442) reported

    So I'm stuck with a phone that doesn't work. What is the point of a warranty if @VodafoneUK can just sit out the remaining period on it, then say they can't do anything? 3/

  • harjybop Harjit (@harjybop) reported

    @VodafoneUK my phone still has no working data after 3 months and several calls. I was told I would get a call yesterday. No call. Now had to buy emergency SIM card from another provider. Can you call me to fix my phone today

  • HattiFarr Hatti Farr (@HattiFarr) reported

    @Johnagall @HelgatheFurious @VodafoneUK I spoke to my upstairs neighbour earlier and he's had no issues with TalkTalk recently so it does seem to be a Vodafone thing 🤷 some acknowledgement would be nice even if there's no solution for now

  • HelgatheFurious Helga the Furious (@HelgatheFurious) reported

    @VodafoneUK @HollyChatwin According to your network checker coverage is good indoors and out, which is quite obviously not the case. Is this for mobile signals only??

  • HollyChatwin Holly Lea (@HollyChatwin) reported

    @VodafoneUK any idea when the broadband issues around Leighton Buzzard will get fixed?almost 48h now

  • bods1981 danny bonwick (@bods1981) reported

    @VodafoneUK @Theo_Griff How in the earth do you win these things?? As the **** I have had to put up with from Vodafone this year I deserve one of these packages just as a sorry!!

  • JayneJinnyll jayne layton (@JayneJinnyll) reported

    @VodafoneUK requested to return an upgrade on the 8th February, still waiting for the returns bag to be sent out to me. It’s been issued twice now and still not arrived. For a communications company you really fail at communicating

  • Boo27136178 Boo (@Boo27136178) reported

    @VodafoneUK IT WOULD BE GREAT IF YOU COULD FINALLY HELP SORT OUT OUR INTERNET ISSUES. THREE WEEKS AND YOU'VE JUST TREATED US LIKE ****. WE'VE CALLED YOU ALMOST EVERY SINGLE DAY BUT YOU STILL WON'T DO ANYTHING TO HELP US OUT. NOT GOOD ENOUGH. VERY UNHAPPY.

  • syngbeardco Syng Beard Co (@syngbeardco) reported

    @VodafoneUK no broadband since 6am this morning. Get thorough to cust services, who do standard checks, even when I tell them, no Internet, just to be told they will call me back in 2 hours. Cust service and broadband service is shocking. Never had the speed I was promised.