Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Crawley, Sevenoaks, Beckenham, Twickenham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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rob hallam
(@hallam_rob) reported
from
Crawley, England
@VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Ash Watkins
(@_ashwatkins) reported
from
Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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rob hallam
(@hallam_rob) reported
from
Crawley, England
@VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Robert Green
(@RobG_UK) reported
from
Lambeth, England
@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nelgumford
(@Nelgumford) reported
@VodafoneUK The problem is that 50Mb of data is not enough for a day and that a Big Value Bundle is for 30 consecutive days. I only use the device one or two days a month. Neither of your offerings suits. The old arrangement was ideal.
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The Victoria
(@VictoriaBS8) reported
from
Bristol, England
@VodafoneUK Awful, AWFUL customer service. What could have been sorted in less than 5 mins of phone conversation just took me almost an hour of multiple web pages and a painfully slow text conversation. Not good enough! Time is precious!
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I AM ADAM LFC!
(@IamAdamLFC) reported
@travelandmixpix @SAkers1975 @VodafoneUK Yes but why does it have to come down to that. If they can see that you've been with them so long why make you chase the deal.
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Ms Proudlock
(@Ms_Proudlock) reported
@VodafoneUK @MissP_CGS Will do thank you. Emailed at the time but heard nothing back. We were not on the list but would appreciate the support.
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Debra Popey
(@debra_popey) reported
@VodafoneUK A Vodaphone that actually works, so fed up Vodaphone say my phone will be working in three days , so tomorrow it should work?!! Why do I have to wait internet works but no phone or text messaging which I have both limitless!! So why? Incredibly fed up customer!
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I AM ADAM LFC!
(@IamAdamLFC) reported
@VodafoneUK I like many others on here aren't exactly happy with Vodafone customer service. I've been a loyal customer for over 25 years & just over 4 years ago I gave up getting a phone with my contract. I can go elsewhere & get better deals, so when my sim only contract ends it's goodbye.
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Daydreaming Dana
(@daydreamdana) reported
@VodafoneUK sort out your customer team - receiving unnecessary calls about changing plans, which I'd already said I didn't want to do. Most rude staff, one ignoring my response & the other needing an attitude check
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XavierTheLifeCoach
(@Xavier233) reported
HELLO @VodafoneUK IN ORDER TO RESOLVE MY ISSUE I WILL NEED YOU TO RELEASE MY ACCOUNT! SPEAKING TO INEPT PEOPLE IS SO FRUSTRATING!!! 😤😤😤😤😤😤😤😤😤😤😤 #VodafoneFail
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Gerry Kelly
(@StGerryofBaking) reported
@VodafoneUK Not surprised to report that NOBODY called back! Terrible service. No one EVER calls back. Every day I spend around 40 minutes speaking to yet another operative who goes through the exact same script
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Ingrid McCarroll
(@ingymcc) reported
😤😤😤I suspect @VodafoneUK is punishing me for cancelling a recent upgrade. 3 lost hours later, with 3 different call centre advisers, I still cannot resolve my issue and am exasperated! 😤😤😤