Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 11/27/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Crawley, Sevenoaks, Beckenham, Twickenham and Bromley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • _ashwatkins Ash Watkins (@_ashwatkins) reported from Lambeth, England

    @VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up

  • AndyField1 Andy Field (@AndyField1) reported from Kingston upon Thames, England

    @VodafoneUK what is the problem with your data services in KT3

  • theckone Chris Keniger (@theckone) reported from Bromley, England

    Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • _Fifi_Garfield_ Fifi Garfield (@_Fifi_Garfield_) reported from Whyteleafe, England

    @Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently

  • stevedmills Steven Mills (@stevedmills) reported from Lambeth, England

    @VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • OnlyOneLuff Dad (@OnlyOneLuff) reported from Salfords, England

    @VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋

  • oesi_expat G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported from Kingston upon Thames, England

    @VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • sgr0ver Shailesh Grover (@sgr0ver) reported from Kingston upon Thames, England

    What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • cheryl_peril Cheryl Ewan (@cheryl_peril) reported from Bromley, England

    @mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.

  • edkingUK Ed King (@edkingUK) reported from Lambeth, England

    @TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan

  • keplerniko KeplerNiko (@keplerniko) reported from Merton, England

    @VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @VodafoneUK your customer service is appalling. So much for looking after your customers #awful

  • NicolaHergest Nicola Hergest (@NicolaHergest) reported from Dartford, England

    2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • Vig79 Ian (@Vig79) reported from Lambeth, England

    @VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • EllenGraubart Ellen Graubart (@EllenGraubart) reported

    @VodafoneUK @GeorgeMonbiot #shoddy #greed Why did you treat customers like that to begin with? Call that delivering a 'service'?

  • Tonybroug Tony (@Tonybroug) reported

    @JamesCranford89 @VodafoneUK They give users a lot of runaround on issues like this, You can message “incsunlock” on instagram to get it unlocked, they helped me out with mine

  • miketoddphoto Mike Todd (@miketoddphoto) reported

    @GeorgeMonbiot Well done George, and shame on you @VodafoneUK. I've been with another provider for years, but have occasionally considered Vodafone for a possible switch. Not now. Just one of many shady companies giving absolute dog **** levels of service to consumers.

  • Shakey__Jake Jacob Wise (@Shakey__Jake) reported

    @GeorgeMonbiot @VodafoneUK Their support and billing is trash. Over the years they've "forgot" to take my dd for 18 months, support has advised me to use website features that don't even exist on multiple occasions, they seem unable to renew contracts without it being a major ball ache... utter trash.

  • groin_hammer Groin Hammer🗿 (@groin_hammer) reported

    @GeorgeMonbiot @VodafoneUK @AhmedShelbaya this is appalling behaviour, and something I know Chris Gent would not have stood for. Your customer service and interaction has declined rapidly over the last few years, and excellent service was your USP. You need to do better.

  • Tonybroug Tony (@Tonybroug) reported

    @Stutheblue73 @VodafoneUK @Stutheblue73 they give users a lot of runaround on issues like this, You can message “incsunlock” on instagram to get it unlocked, they helped me out with mine

  • rsookias Roland Sookias (@rsookias) reported

    @GeorgeMonbiot @VodafoneUK Similar experience with @vodafone_de but situation less extreme. Forced to move house by landlady & wd have had to pay useless contract for 2 yrs. Only allowed to cancel in the end coz new flat had vidafone contract.

  • ClareOBrien Clare O'Brien 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🌍 (@ClareOBrien) reported

    @VodafoneUK Please answer my actual question about my problem with voice calls and texts rather than talking about something else!!

  • VesaliusRex VesaliusRex (@VesaliusRex) reported

    @VodafoneUK @GeorgeMonbiot Only posted this because he has a platform & it's bad publicity. You must do better for *all* customers. The process of dealing with bereaved customers needs a massive overhaul & an experienced team dedicated to assisting the customer around your companies dpa policies.

  • shubby9 TechiT (@shubby9) reported

    @zoebickerton @VodafoneUK kindly inbox for support