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Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Caterham, England

The most recent Vodafone outage reports came from the following cities: Croydon, Bromley, Crawley, Sevenoaks, and Epsom.

CityProblem TypeReport Time
Croydon Internet 2 days ago
Bromley Internet 7 days ago
Crawley Internet 13 days ago
Crawley Internet 14 days ago
Croydon Total Blackout 14 days ago
Croydon Phone 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • CMurphyBirchall
    Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.

  • AndyField1
    Andy Field (@AndyField1) reported from Kingston upon Thames, England

    @VodafoneUK what is the problem with your data services in KT3

  • stevejnorris
    Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • sgr0ver
    Shailesh Grover (@sgr0ver) reported from Kingston upon Thames, England

    What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!

  • OnlyOneLuff
    Dad (@OnlyOneLuff) reported from Salfords, England

    @VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋

  • stevedmills
    Steven Mills (@stevedmills) reported from Lambeth, England

    @VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...

  • CMurphyBirchall
    Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    @VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • mshahat_eg
    Mohamed SHAHAT (@mshahat_eg) reported from Kingston upon Thames, England

    @VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.

  • keplerniko
    KeplerNiko (@keplerniko) reported from Merton, England

    @VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.

  • julie_sherwood
    #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • cheryl_peril
    Cheryl Ewan (@cheryl_peril) reported from Bromley, England

    @mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.

  • zuhamy
    zuhamy (@zuhamy) reported from Merton, England

    @Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.

  • edkingUK
    Ed King (@edkingUK) reported from Lambeth, England

    @TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan

  • Vig79
    Ian (@Vig79) reported from Lambeth, England

    @VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

  • theckone
    Chris Keniger (@theckone) reported from Bromley, England

    Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.

  • _Fifi_Garfield_
    Fifi Garfield (@_Fifi_Garfield_) reported from Whyteleafe, England

    @Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently

  • _ashwatkins
    Ash Watkins (@_ashwatkins) reported from Lambeth, England

    @VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up

  • oesi_expat
    G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported from Kingston upon Thames, England

    @VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!

  • RobG_UK
    Robert Green (@RobG_UK) reported from Lambeth, England

    @VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • hgajjar86
    Hitmanshu (@hgajjar86) reported

    @VodafoneUK Fake ... for existing customer they ask more. I got call from Vodafone don’t leave but they asking more

  • french84
    Dan (@french84) reported

    @VodafoneUK Hi, yeah I can't call from abroad hence wanting to see how else I might be able to cancel. I'll dm you, thanks

  • RobDannatt
    Rob Dannatt (@RobDannatt) reported

    .@lebara ported my number on 5th Feb from @iD_Mobile_UK to you. Can make calls fine, but people calling me get a "number you have dialled has not been recognised" message, unless they're dialling from a @VodafoneUK number. It has been 10 days and still no solution! Not happy!

  • JoshNMckee
    Joshua Mckee (@JoshNMckee) reported

    @VodafoneUK I've been on the phone for 1 hour and 16 minutes waiting to speak to a human. First day of a new contract - not great customer service. Can you sort this out please?

  • ClarkeSukeisha
    Sukeisha Clarke (@ClarkeSukeisha) reported

    @VodafoneUKBiz @VodafoneUK The company is a shambles poor customer service and incompetent staff.

  • Vanishing_Time
    Tiago Campos (@Vanishing_Time) reported

    @VodafoneUK When can we expect visual voicemail rollout? I just spoke to a Customer Service agent who thought it was when people left you videos as voicemails lol

  • JPassion18
    Jamella Clarke-McKenzie (@JPassion18) reported

    @VodafoneUK AND THIS ISSUE STILL STANDS AWFUL HORRIBLE COMPANY @VodafoneUK

  • lulunix
    Lulu 🐾 🔴🎗🚶🏻‍♀️🌳 💙 (@lulunix) reported

    @VodafoneUK why have I got a message saying a payment is due, when I cancelled last month, after you charge me an extra month anyway.. your customer service is very hard to get through to.

  • ThEUnReaLWuN
    ThEUnReaLWuN (@ThEUnReaLWuN) reported

    @forduk can you please get a different car wi-fi provider as @VodafoneUK has the worst coverage in whole of the UK!!

  • Branstonbear2
    Branstonbear (@Branstonbear2) reported

    @VodafoneUK I don’t I have tried the security form reset many times. All the personal data you hold of mine is incorrect too this is a unique situation where I need direct intervention. I have tried to raise this issue through all different channels but this is my last option