Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 02/13/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Oxted and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    @VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Merton, England

    @VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.

  • colin_maddocks ©️🅾️↪️ℹ️♎ Ⓜ️🅰️♌♌⭕©️♓💲 (@colin_maddocks) reported from Crawley, England

    Apparently the ignorance and stupidity is spreading. @VodafoneUK 4G mast burnt down in #Crawley by idiots. I hope the police find them, and lock them up before they can disconnect anyone else from their loved ones during this difficult time. These criminals need to be stopped!

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.

  • AndrewMartyniuk ANDREW MARTYNIUK (@AndrewMartyniuk) reported from Whyteleafe, England

    .@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • ajmensgrooming Alan Jones (@ajmensgrooming) reported from Tatsfield, England

    How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Can someone from @VodafoneUK contact me pls ASAP. I’ve been a customer since you were #PeoplesPhone &I’ve just had to do my upgrade over the phone (Tammy) as the online&Tobi options were quite frankly useless. Tammy was GREAT, BUT she couldn’t add my 20% discount on. Oh dear....

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • JoeWaistell Joe Robert Waistell (@JoeWaistell) reported from Lambeth, England

    Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • PrimmandPropper Primm and Propper™ - Find It, Own It, Love it... (@PrimmandPropper) reported

    @VodafoneUK If you understand then why was an @openreachhelp engineer NOT here the next morning (or indeed any morning since)? A red LOS light is clearly a line fault. It appears the @VodafoneUK support just exists to keep kicking the can further down the road. Action not words plz. Today.

  • martinwithani martin (@martinwithani) reported

    @VodafoneUK No I know there is no way. But this is me as a customer expressing my position and seeing if the situation can be reviewed on its own merits and something be done on a gesture of goodwill basis…?

  • esiotrot54 Nemesis (@esiotrot54) reported

    @VodafoneUK @VodafoneGroup after being passed around 6 advisors none of whom knew what they were talking about have decided to can Vodafone as they have the most appalling customer service,have no customer loyalty,really don’t care if you stay or go as long as can grab an ETF

  • l33na_p Leena Patel (@l33na_p) reported

    Always issues with new phones an plans with @VodafoneUK can someone competent who understands billing and can resolves issues please contact me!

  • JenFerneyhough Jenny Ferneyhough (@JenFerneyhough) reported

    @VodafoneUK Been having problems with broadband for 24 hours now. Can't get through to anyone at your call centre. Care to update?

  • mdempsey78 maria Dempsey (@mdempsey78) reported

    @VodafoneUK what awful service such a big network provider offers! Even though my contract was cancelled in September, the contract was not terminated now being chased for payment by a debt agency! No post chasing payment just demand letter 3 months later! Absolutely disgusting

  • BenJWigley Wigs (@BenJWigley) reported

    @VodafoneUK what a joke your network is! Can't even get Internet

  • nicferrier nic (@nicferrier) reported

    Take note UK mobile networks particularly @VodafoneUK @ee sorted me out a good deal for a working solution. All @VodafoneUK did was try to check my signal coverage. They don’t understand what the Internet is. RTs appreciated for reach.

  • McAllisterandCo Maureen McAllister (@McAllisterandCo) reported

    Still have no service @VodafoneUK Was told at 8pm yesterday that it would be back in a few hours. Apparently a few hours in Vodafone world is 24 hours. Nice. Running a small business with no phone service. #vodafonefail

  • Dylan30897477 Dylan (@Dylan30897477) reported

    @McAllisterandCo @VodafoneUK No service in Altrincham for the last 3 days