Vodafone outages and service status in Caterham, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caterham, England

The most recent Vodafone outage reports came from the following cities: Croydon, Bromley, and Crawley.

City	Problem Type	Report Time
Croydon	Internet	14 days ago
Croydon	Internet	18 days ago
Croydon	Wi-fi	1 month ago
Croydon	Internet	1 month ago
Bromley	Internet	2 months ago
Crawley	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 38 seconds ago from Bromley, England

  @VodafoneUK so I’ve just tried to send a text back to a friend and it’s failed three times, what’s going on with your network this time?

• 
  Helen Cook (@HCook13) reported 11 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  Steve Alliston (@SteveAlliston) reported 12 minutes ago from Crawley, England

  Another hour, only to be told the previous advisors must have been lying to me. What is going on with your customer service @VodafoneUK Still no broadband. I've cancelled my dd and I'm leaving.

• 
  Paul McCann (@BigestPaul) reported 14 minutes ago from Bromley, England

  @VodafoneUK my service is out orpington area

• 
  Millie Coulter (@MillieCoulter) reported 15 minutes ago from Banstead, England

  @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

• 
  📶PhoneMast (@Phonemast) reported 22 minutes ago from Crayford, England

  @Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 23 minutes ago from Bromley, England

  @VodafoneUK I’m always doing this. The coverage isn’t the issue Harriet, it’s the fact your 4G data service is always having issues. I also have bad buffering issues at times when streaming online radio. Your 4G isn’t up to standard, it really is as simple as that

• 
  Rachel Mackay (@rachmackay) reported 24 minutes ago from Lambeth, England

  @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

• 
  Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported 24 minutes ago from Croydon, England

  @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 25 minutes ago from Bromley, England

  @VodafoneUK why is it all of a sudden I can’t connect to most of the radio servers using my 4G seats service via my hotspot? It’s worked fine up til now, I don’t understand this at all

• 
  Rachel Addy (@ReaddyUK) reported 30 minutes ago from Croydon, England

  @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

• 
  Justin Teasdale (@Cheeze6970) reported 31 minutes ago from Crayford, England

  @VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!

• 
  Joe Curtis (@jccurtis1) reported 36 minutes ago from Merton, England

  @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

• 
  MAGIC3CPFC🦅❤️💙🦅❤️💙 (@MAGIC72) reported 37 minutes ago from Crawley, England

  @Jonnogreig @VodafoneUK Good luck with that. I have been waiting for them to unlock my paid up phone since early July so I can make calls or receive from another provider. Customer service appalling and all they do is make excuses & blame apple 🍎 or their NUC team for a service that should take 10 days

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 40 minutes ago from Bromley, England

  So @VodafoneUK , I’m going to do a LIVE two hour radio show tomorrow at 3pm and will be using your 4G to connect and stream for the duration. Other than my phone getting too hot hopefully you won’t let me down

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 42 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Andrew Rickman (@Andrew_Rickman1) reported 53 minutes ago from Sutton, England

  @VodafoneUK nice to know Vodafone is happy to commit fraud on there customers accounts and refuse to solve it 🤬🤬🤬 absolutely disgusting customer service provided

• 
  JON white hart LANE (@JonOlias1981) reported 55 minutes ago from Edenbridge, England

  @VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.

• 
  Jason MacKenzie (@jasonmackenzie) reported 57 minutes ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  Ange Gilly (@angegillis) reported 59 minutes ago from Lambeth, England

  @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Holly (@hollymorgs) reported 8 minutes ago

  @VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!

• 
  Fhunner (@_Fhunner) reported 8 minutes ago

  Are there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK

• 
  Habibi Brother (@0xHabibiBrother) reported 10 minutes ago

  @HMRCcustomers Like I said I am not in the country. So I don't know but it's that time of the year so I am pretty sure I have. I have contacted @VodafoneUK to issue me a sim digitally but since I purchased via @currys they are of no help, and I cannot get in contact with Currys.

• 
  not fred (@___NF___O_O) reported 10 minutes ago

  @VodafoneUK broadband down plz fix

• 
  Mark Connolly (@macon1375) reported 12 minutes ago

  Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

• 
  El ⛅️ (@its_just_el_) reported 13 minutes ago

  @VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot

• 
  Pasty (@rhyshunt5) reported 14 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

• 
  Chris Barnsey (@BarnseyChr77489) reported 15 minutes ago

  @VodafoneUK I was under advice from a Vodafone team Mate, they would not arrive for six months. can you take this and shrink it down as as much as as possible while keeping all of my key points intact?

• 
  Gabriel The Messenger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@steptothestars) reported 15 minutes ago

  Yet again @VodafoneUK another 2hr call and promised a manager call back, nothing again. Now on the phone again to you. What is the problem here ? Is it employing foreigners that barely speak English 🤔 Or are you just so incompetent that nobody has a clue 🤔

• 
  Chris Barnsey (@BarnseyChr77489) reported 16 minutes ago

  @VodafoneUK iPhone up Vodafone and spoke to someone from Vodafone and I asked him about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so