Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 02/07/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Oxted and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • MAGIC72 MAGIC3CPFC🦅❤️💙🦅❤️💙 (@MAGIC72) reported from Crawley, England

    @Jonnogreig @VodafoneUK Good luck with that. I have been waiting for them to unlock my paid up phone since early July so I can make calls or receive from another provider. Customer service appalling and all they do is make excuses & blame apple 🍎 or their NUC team for a service that should take 10 days

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    @VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • rachmackay Rachel Mackay (@rachmackay) reported from Lambeth, England

    @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • Paul69799139 Paul whelan (@Paul69799139) reported from Bromley, England

    @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @VodafoneUK my service is out orpington area

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • JohnWildy71 John 😷✊ (@JohnWildy71) reported from Croydon, England

    @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamgarwil1 James Williams (@Jamgarwil1) reported

    @VodafoneUK Reported - over the past week I've gone from full phone signal and full speed 4G to one bar signal and terrible 4G speeds. Everything is buffering. We use mobile data for our home MiFi so if this isn't resolved ASAP I'll be changing provider at the earliest opportunity.

  • cheners_1 Simon_C (@cheners_1) reported

    Thanks but no. Suddenly you can offer me the same service for £31 which infuriates me. Why wasn’t that the price I was paying anyway. Typically penalising loyalty. As had no response from @VodafoneUK I’m not expecting great service, no change from Virgin. You’ve milked me enough

  • PoliticsVeteran Veteran Politics UK #EnoughIsEnough (@PoliticsVeteran) reported

    @VodafoneUK Sorry but what part of I have to leave my home to communicate via the net? I live and work in my village so to test the signal I have to leave the village, how does a reading away from my home help? It certainly does not improve the signal at home that is Jon existent

  • Rozzermundi Rosamund Morgan (@Rozzermundi) reported

    @VodafoneUK I can’t help feeling that the phone must work…I don’t know how.

  • cheners_1 Simon_C (@cheners_1) reported

    @virginmedia Thanks but no. Suddenly you can offer me the same service for £31 which infuriates me. Why wasn’t that the price I was paying anyway. Typically penalising loyalty. As had no response from @VodafoneUK I’m not expecting great service, no change from Virgin. You’ve milked me enough

  • freebyMAF Mark (@freebyMAF) reported

    @VodafoneUK hi Vodafone. A bit ridiculous to advertise the iphone14 when your help desk is unavailable to give me a PUK code …. #sortouttheimportantthings

  • sh0110b8995 Stephen Honeyman (@sh0110b8995) reported

    @VodafoneUK I bought a PAYG SIM card this morning. The phone didn't acknowledge the £10 top up. Can you please help me?

  • Jamgarwil1 James Williams (@Jamgarwil1) reported

    @VodafoneUK By the way I think it's shocking there's no feedback loop when you report a network issue using the link you shared. I've done it before and been equally disappointed. No contact details are taken and there's no confirmation the report has even been acknowledged.

  • LornaStanley_ Lorna (@LornaStanley_) reported

    @VodafoneUK disgusting service😳 My dad locked himself out of his phone. Trying to ring to fix it, told phones are too busy, try the live chat, the live chat tells us to ring. No answer again and again. So I ring the same number and pretend I want an upgrade, straight through💰💰

  • BoredMatelot BoredMatelot (@BoredMatelot) reported

    @VodafoneUK less than 24hrs remaining overseas and 3 days since I started calling, using online chat and DM via Twitter to add data to a contract. You’ve failed, adding the data to an entirely different number and promised/ then failed to add a Euro Pass. Great Service!