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Vodafone

Vodafone Outage Report in Caterham, Surrey, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Vodafone

Vodafone is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Caterham, England

The most recent Vodafone outage reports came from the following cities: Croydon, Bromley, Crawley, Sevenoaks, and Epsom.

CityProblem TypeReport Time
Croydon Internet 4 days ago
Bromley Internet 9 days ago
Crawley Internet 15 days ago
Crawley Internet 16 days ago
Croydon Total Blackout 16 days ago
Croydon Phone 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • Phonemast
    📶PhoneMast (@Phonemast) reported from Crayford, England

    @blitzerray @VodafoneUK That's terrible. Scotland has plenty of @Vodafoneuk customers!! I was in their shop in Perth it was busy!!!!

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

  • chawlashravan
    Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

  • TravelGxng
    Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @VodafoneUK @chiekoarts2020 I can't connect to Broadband. Is there a problem?

  • the_dolans
    Paul Dolan (@the_dolans) reported from Ashtead, England

    @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

  • JustJC_London
    JustJC (@JustJC_London) reported from Croydon, England

    @VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?

  • wickes40
    julia wickes (@wickes40) reported from Bromley, England

    @VodafoneUK Not working id like to speak 2 a manager

  • schoenlxb
    Thierry Schoen (@schoenlxb) reported from Bromley, England

    @VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?

  • Phonemast
    📶PhoneMast (@Phonemast) reported from Crayford, England

    @Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK @Wimbledon Pity your 4G data service is atrocious at times. ‘Feel the connection’ when your network decides it wants to work

  • TravelGxng
    Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @VodafoneUK Broadband down since late last night, is there a problem?

  • chrisMcG4
    Chris McGonigall 😷💉 💙💚🧡 (@chrisMcG4) reported from Crawley, England

    @HindsHelen @VodafoneUK We've had so many issues over the years. Sky was OK but slow. Virgin never even got provisioned and EE was practically non existent for the 2 years we had to endure it. Vodafone has been ok but the connection issues and no real ability to speak to a human is difficult.

  • tommygilchrist
    🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @metimwright @VodafoneUK @Wimbledon We don’t need anymore evidence when trying to use their 4G for anything hotspot related, usually it’s slow and fails a lot of the time

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • TravelGxng
    Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @littlemsallday @VodafoneUK Does it work right now? Mines been down since last night

  • NotThatShaz
    𝚂h𝚊z (@NotThatShaz) reported from Godstone, England

    @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

  • chawlashravan
    Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • terrybennett671
    Terry Bennett (@terrybennett671) reported from Crawley, England

    @mileswithshell @VodafoneUK It’s the worst ever I did a live chat with them took 2 hours and 2 people and 2 bots when the bill came it was more so I sent a copy of the chat and saved and they said we should not of gave you that price but will honour the deal

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisofscotland
    Chris (@chrisofscotland) reported

    @VodafoneUK The phone was showing 5G yesterday and it was very slow. Likewise today. Showing 5G but running very slow. That was me passing by your HQ in Newbury.

  • klwhitney
    Kerry Whitney (@klwhitney) reported

    @VodafoneUK it’s utterly disgusting that you are giving your call centre staff 2 hours off tomorrow. The whole country is coming to a standstill to pay their respects. Apart from you. Profits are clearly more important. Really, really bad taste

  • Hooperman22
    Alienate in Van (@Hooperman22) reported

    @VodafoneUK just noticed I have been charged for a phone call made in Canada when I was told that I was covered by Zone C and I could use my minutes/texts/data etc. Can’t find a resolution as to why on your help pages and your chat isn’t working. Can you help me?

  • pompeyhedge
    ed francis (@pompeyhedge) reported

    @tjpembo @blimey32 @VodafoneUK Repirts have been coming in from ALL over the country, the padt few days. Obviously Vodafone are denying there's issues. Everyone is wrong it appears!

  • Cabby752
    Cabby75 (@Cabby752) reported

    @VodafoneUK Why is the network so slow??

  • mrslwood4
    Lindsey Wood (@mrslwood4) reported

    @VodafoneUK Shame you can’t be reliable in your prices! Contracted for years and the renewal on my contracts is extortionate plus up front costs! Poor service

  • the_topiary
    Lazy T (@the_topiary) reported

    So @VodafoneUK what's today's excuse for the awful data speed around Treforest? And with the connection speed so slow, your app doesn't even work to report it

  • Lagatixa89
    Catarina Nunes (@Lagatixa89) reported

    @VodafoneUK Definitely not the most reliable. Your network hardly ever works properly. I have so much unecessary data because that was cheaper than getting a proper deal that would allow me to use my phone abroad. You are robbing everyone with this new build your plan rubbish.

  • DuncanBikkie
    Duncan Biscuit (@DuncanBikkie) reported

    @VodafoneUK Your chat service is never working, Your braodband speed is always so slow. Why do you force people to go to ombudsman just to get customer service for a service we actally pay for.

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @VodafoneUK Hi I have thanks, any word about my network issues with yourselves? I’ve had no reply on DM after they did security a few days ago