Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 12/09/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Sevenoaks, Crawley, Beckenham and Twickenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • schoenlxb Thierry Schoen (@schoenlxb) reported from Bromley, England

    @VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • NotThatShaz 𝚂h𝚊z (@NotThatShaz) reported from Godstone, England

    @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

  • stevielockyer The Rural Juror🌹🌈 (@stevielockyer) reported from Worcester Park, England

    No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @VodafoneUK Broadband down since late last night, is there a problem?

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @littlemsallday @VodafoneUK Does it work right now? Mines been down since last night

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @VodafoneUK @chiekoarts2020 I can't connect to Broadband. Is there a problem?

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.

  • bob_457 Bobski (@bob_457) reported from Worcester Park, England

    @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

  • vitor_teo_ Vítør ★彡 (@vitor_teo_) reported from Merton, England

    @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

  • terrybennett671 Terry Bennett (@terrybennett671) reported from Crawley, England

    @mileswithshell @VodafoneUK It’s the worst ever I did a live chat with them took 2 hours and 2 people and 2 bots when the bill came it was more so I sent a copy of the chat and saved and they said we should not of gave you that price but will honour the deal

  • chrisMcG4 Chris McGonigall 😷💉 💙💚🧡 (@chrisMcG4) reported from Crawley, England

    @HindsHelen @VodafoneUK We've had so many issues over the years. Sky was OK but slow. Virgin never even got provisioned and EE was practically non existent for the 2 years we had to endure it. Vodafone has been ok but the connection issues and no real ability to speak to a human is difficult.

  • ellielexx Ellie Lexie (@ellielexx) reported from Epsom and Ewell District, England

    @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

  • Benest Kate Benest (@Benest) reported from Twickenham, England

    @VodafoneUK @_genius_i_was @kayheads Broadband down here in SW14 #Vodafonedown #broadband

  • willmothj James Willmoth (@willmothj) reported from Worcester Park, England

    @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • rocciboysnr Rocci-Boy (@rocciboysnr) reported

    @VodafoneUK sort your automated service out. I just to leave and want my device unlocked, simple

  • Smit_mehta27 Smit Mehta (@Smit_mehta27) reported

    @VOXI_UK @VodafoneUK I always wanted to have a voxi since I got to know about it. I had advised and asked all my friends to change to VOXI even before I got it. Day before yesterday I got my VOXI sim and next day, I lost network and signal & its not working #badservice #Vodafone

  • Teena_JB Jay Barnes (@Teena_JB) reported

    @VodafoneUK mobile network is so crap in my area. It used to be good as well

  • WynfordE Wyn Emanuel (@WynfordE) reported

    @VodafoneUK give me #Catch22. No service for days. Online help fails (X2) and sends me to VF shop. Shop fails to fix it first time and online sends me back to shop - which says it must be done online. Two wasted trips to city centre. Vicious circle.

  • KateHaskelltv Kate Haskell (@KateHaskelltv) reported

    @VodafoneUK give us humans to talk to! I have just spent over 90 minutes trying to sort a problem over “chat” that could’ve been sorted in 10mins actually talking to someone. This is not progress. Been with u 20yrs but makes me want to leave.#servicefail

  • PhilSheehanLP Phil (@PhilSheehanLP) reported

    @VodafoneUK @KimberleyArmst1 Do they answer faster if you want to upgrade than if you want a problem fixed?

  • SaffasRugby Saffas Abroad Rugby 🇿🇦🏉 (@SaffasRugby) reported

    I never thought I would have to write this about you @VodafoneUK but I am truly sorry, your in-store customer service is absolutely despicable. I went in to ask why I am still being charged for a phone contract in December, when it ended in November? Instead of helping me...1/

  • LewisLettR Raibeart Mòr 🇺🇳 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇧🇮 (@LewisLettR) reported

    @VodafoneUK Tried all and received email saying can’t do the swap, shop says can’t help because it’s being done online, online chat doesn’t work and nobody picks phone. Still no service. Very frustrated.

  • CatFrost8 Cat Frost (@CatFrost8) reported

    @VodafoneUK hi. How come your best fibre broadband deals are only available to new customers? I am a new customer to fibre but not to Vodafone. Wondering why you haven’t offered me an upgrade?

  • LewisLettR Raibeart Mòr 🇺🇳 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇧🇮 (@LewisLettR) reported

    @VodafoneUK Only solution offered is to send a text with a confirmation code to phone I lost. Nonsense and going in circles.