Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Hayes, Croydon, Sevenoaks, Crawley and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
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| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Paul whelan
(@Paul69799139) reported
from
Bromley, England
@VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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A. Marie
(@Ambii_Bambieee) reported
from
Lambeth, England
@VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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MAGIC3CPFC🦅❤️💙🦅❤️💙
(@MAGIC72) reported
from
Crawley, England
@Jonnogreig @VodafoneUK Good luck with that. I have been waiting for them to unlock my paid up phone since early July so I can make calls or receive from another provider. Customer service appalling and all they do is make excuses & blame apple 🍎 or their NUC team for a service that should take 10 days
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Rachel Mackay
(@rachmackay) reported
from
Lambeth, England
@VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?
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Gavin
(@GavinCambridge) reported
from
London, England
@VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
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Maria Cook 🌈✈️🎭
(@AutyWarriorMum) reported
from
Crawley, England
@VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻
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Ben
(@BendyBen999) reported
from
Banstead, England
@VodafoneUK Did you read the he thread. It’s not me you need to help ....
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone
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David Cooke
(@davidcooke11) reported
from
Bromley, England
Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!
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Quentin
(@quentinnield) reported
from
Lambeth, England
@VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@VodafoneUK my service is out orpington area
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John 😷✊
(@JohnWildy71) reported
from
Croydon, England
@RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Laura Osborne
(@LauraOsborne_) reported
from
Westerham, England
Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻
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OuraaOfficial
(@Ouraaofficial) reported
from
Eltham, England
@VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Steven
(@nonregemesse) reported
Just spent 3 hours on a live chat with @VodafoneUK before they agreed to process a refund for service they weren’t giving me then they just had to connect me to ‘the technical team’ who then couldn’t process such a large refund and had to connect me a manager. Then it cut out.
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Glenzil
(@glenzil_) reported
@VodafoneUK I’m getting max 90 every day, I think I can remember only getting 900mbs twice in a year of being with your service! This is poor service and can’t talk to anyone about it. May have to cancel
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Nathanael Parker - Fitness Instructor/Musician
(@NathanaelParke8) reported
Rang 02 with my money all ready to get a brand new phone and switch from @VodafoneUK Heard so many good reviews of 02 After the ridiculous phone call where the member of staff seemed to have no customer service skills I don’t think I’ll bother with @TheO2 Suggestions?
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MissHP
(@Miss_LGHP) reported
@VodafoneUK please, for the love of god, help me. My broadband hasn’t activated today and Tobi is useless. I’ve tried ringing multiple times and just need to speak with a human.
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Zac Bauman
(@ZacBauman) reported
@VodafoneUK Hi Guys, I am very close to giving up trying to contact you and just go with someone else. How hard should it be to contact you about signing someone else to your service? I’m beginning to feel a bit embarrassed I recommended you.
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Sam Jordan
(@TweetSamJordan) reported
Two weeks ago, my contract ended with @VodafoneUK and I decided to try an alternative network. I thought I’d try @giffgaff SIM only because I wanted to see if their network performance (O2’s) was better than Vodafone’s. (I’d also reduce my bill from £70 to £20 a month).
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🦩𝒫𝒶𝒾𝑔𝑒🦩
(@QueenPaige18) reported
@VodafoneUK customer service is a joke, been told different things by about 5 different people when i just want to get my ipad fixed.
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Chris Moore
(@ChrisMooreRDP) reported
@VodafoneUK a disgusting business plan offered by a disgusting abysmal disloyal outfit! Upping charges by over 15% is no way to stop me from switching to, say for instance, another provider such as Tesco. V/fone clearly don’t give a damn! ……………………………..,………..
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LazySonsed
(@LazySonsed) reported
@VodafoneUK For the past two days I am trying to pay my bill, but your app and website is having technical issues. And then I received a text that I am behind with my Device Plan payment and you will be sending a letter to DebtCollection. It's your servers fault that I can't pay up!
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Sam Jordan
(@TweetSamJordan) reported
Why is greater regulation important to protect consumers, especially during economic downturns? A thread on the ongoing poor experience I’m suffering having moved mobile network providers (from @VodafoneUK to @giffgaff).