Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 01/12/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Hayes, Croydon, Sevenoaks, Crawley and Beckenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHayes Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Paul69799139 Paul whelan (@Paul69799139) reported from Bromley, England

    @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • MAGIC72 MAGIC3CPFC🦅❤️💙🦅❤️💙 (@MAGIC72) reported from Crawley, England

    @Jonnogreig @VodafoneUK Good luck with that. I have been waiting for them to unlock my paid up phone since early July so I can make calls or receive from another provider. Customer service appalling and all they do is make excuses & blame apple 🍎 or their NUC team for a service that should take 10 days

  • rachmackay Rachel Mackay (@rachmackay) reported from Lambeth, England

    @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    @VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @VodafoneUK my service is out orpington area

  • JohnWildy71 John 😷✊ (@JohnWildy71) reported from Croydon, England

    @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • nonregemesse Steven (@nonregemesse) reported

    Just spent 3 hours on a live chat with @VodafoneUK before they agreed to process a refund for service they weren’t giving me then they just had to connect me to ‘the technical team’ who then couldn’t process such a large refund and had to connect me a manager. Then it cut out.

  • glenzil_ Glenzil (@glenzil_) reported

    @VodafoneUK I’m getting max 90 every day, I think I can remember only getting 900mbs twice in a year of being with your service! This is poor service and can’t talk to anyone about it. May have to cancel

  • NathanaelParke8 Nathanael Parker - Fitness Instructor/Musician (@NathanaelParke8) reported

    Rang 02 with my money all ready to get a brand new phone and switch from @VodafoneUK Heard so many good reviews of 02 After the ridiculous phone call where the member of staff seemed to have no customer service skills I don’t think I’ll bother with @TheO2 Suggestions?

  • Miss_LGHP MissHP (@Miss_LGHP) reported

    @VodafoneUK please, for the love of god, help me. My broadband hasn’t activated today and Tobi is useless. I’ve tried ringing multiple times and just need to speak with a human.

  • ZacBauman Zac Bauman (@ZacBauman) reported

    @VodafoneUK Hi Guys, I am very close to giving up trying to contact you and just go with someone else. How hard should it be to contact you about signing someone else to your service? I’m beginning to feel a bit embarrassed I recommended you.

  • TweetSamJordan Sam Jordan (@TweetSamJordan) reported

    Two weeks ago, my contract ended with @VodafoneUK and I decided to try an alternative network. I thought I’d try @giffgaff SIM only because I wanted to see if their network performance (O2’s) was better than Vodafone’s. (I’d also reduce my bill from £70 to £20 a month).

  • QueenPaige18 🦩𝒫𝒶𝒾𝑔𝑒🦩 (@QueenPaige18) reported

    @VodafoneUK customer service is a joke, been told different things by about 5 different people when i just want to get my ipad fixed.

  • ChrisMooreRDP Chris Moore (@ChrisMooreRDP) reported

    @VodafoneUK a disgusting business plan offered by a disgusting abysmal disloyal outfit! Upping charges by over 15% is no way to stop me from switching to, say for instance, another provider such as Tesco. V/fone clearly don’t give a damn! ……………………………..,………..

  • LazySonsed LazySonsed (@LazySonsed) reported

    @VodafoneUK For the past two days I am trying to pay my bill, but your app and website is having technical issues. And then I received a text that I am behind with my Device Plan payment and you will be sending a letter to DebtCollection. It's your servers fault that I can't pay up!

  • TweetSamJordan Sam Jordan (@TweetSamJordan) reported

    Why is greater regulation important to protect consumers, especially during economic downturns? A thread on the ongoing poor experience I’m suffering having moved mobile network providers (from @VodafoneUK to @giffgaff).