Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Caterham, England
The most recent Vodafone outage reports came from the following cities: Croydon, Bromley, Crawley, Sevenoaks, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Wi-fi | 1 day ago |
|
Croydon
|
Internet | 6 days ago |
|
Bromley
|
Internet | 10 days ago |
|
Crawley
|
Internet | 17 days ago |
|
Crawley
|
Internet | 17 days ago |
|
Croydon
|
Total Blackout | 18 days ago |
Community Discussion
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Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
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Steven Mills (@stevedmills) reported from Lambeth, England@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Ian (@Vig79) reported from Lambeth, England@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported from Kingston upon Thames, England@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
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Dad (@OnlyOneLuff) reported from Salfords, England@VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋
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Mohamed SHAHAT (@mshahat_eg) reported from Kingston upon Thames, England@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, EnglandSo disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
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zuhamy (@zuhamy) reported from Merton, England@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Cheryl Ewan (@cheryl_peril) reported from Bromley, England@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.
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Ash Watkins (@_ashwatkins) reported from Lambeth, England@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Andy Field (@AndyField1) reported from Kingston upon Thames, England@VodafoneUK what is the problem with your data services in KT3
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Steve Norris (@stevejnorris) reported from Lambeth, England@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Don Morgan (@donmorgan007) reported from Leatherhead, England@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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KeplerNiko (@keplerniko) reported from Merton, England@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
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Ed King (@edkingUK) reported from Lambeth, England@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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Fifi Garfield (@_Fifi_Garfield_) reported from Whyteleafe, England@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
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Robert Green (@RobG_UK) reported from Lambeth, England@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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Chris Keniger (@theckone) reported from Bromley, EnglandHey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
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Shailesh Grover (@sgr0ver) reported from Kingston upon Thames, EnglandWhat’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Fatima 🇪🇷 (@Coco3yoon) reported@VodafoneUK Yes. The issue has been escalated now.
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Darren Vaughan (@dazzler1978) reported@gareth_90210 @EE @VodafoneUK Ye noticed it was down. Good job my work phone is 02
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Givized13 (@Givized13) reported@VodafoneUK I've already went through your support crap multiple times, every time I do you lot fix it after a couple days, then it craps out again, so I'd rather not deal with the hassle this time
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Jennie Louise Walmsley (@JennieLWalmsley) reported@VodafoneGroup @VodafoneUK @VodafoneUK do you have a view on where in Gloucester the problem is? As no one has information anywhere.
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sτΔrκ (@starkxtweets) reported@VodafoneUK hey! When's the resolution expected for the YouTube Premium issue? Online chat couldn't give anything other than "we are aware of an issue but your pack is absolutely fine". It's not. I'm paying for a service I can't use currently? Please provide some more detail?!?
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Daisy (@Daisy40947389) reported@VodafoneUK such poor customer service all lieing 8 people I have spoken to this is appalling
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Sue Cox (@MrsCoxTweets) reported@VodafoneUK what a terrible service you have!!! Vsos band on my phone. My mother falls and the service/alarm does nor work
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Helen Stewart (@fashion_witch) reported@VodafoneUK 3 of 4..... SO that's 2 hours to sort out my being knocked off a contract of 30 years standing,my services cut off, for a bill YOU AGREE I NEVER OWED for which you give me an £80 credit. That's £1.23 per hour for the 65 hours spent to date, and now you overcharge me
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Kelly Biggs (@princesskelly87) reported@matt_dathan @vodafoneservice @VodafoneUK Mine is the same in kent. It’s terrible!! I have 2 months of my contract left and I’ll be back to ee where I had no signal issues anywhere
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Fabio Abraham (@KingFabio) reported@VodafoneUK @TreePettsCasts Me too I fell for this false only airtime price because of your customer service person on the phone told me three times it's the whole total price which clearly isn't and I am paying double the amount... Can you help?