Vodafone outages and service status in Caterham, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caterham, England

The most recent Vodafone outage reports came from the following cities: Croydon.

City	Problem Type	Report Time
Croydon	Total Blackout	10 days ago
Croydon	Internet	25 days ago
Croydon	Phone	29 days ago
Croydon	Internet	2 months ago
Croydon	Internet	2 months ago
Croydon	Wi-fi	2 months ago

Community Discussion

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  Jessica Pollard (@jessicapollard) reported 3 minutes ago from Bromley, England

  @VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working

• 
  Thames Ranger777 (@Ranger777Thames) reported 4 minutes ago from Bromley, England

  Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

• 
  NileGodfrey (@nye_godfrey) reported 6 minutes ago from Crayford, England

  @VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 7 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  Justin Teasdale (@Cheeze6970) reported 8 minutes ago from Crayford, England

  @VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting

• 
  📶PhoneMast (@Phonemast) reported 9 minutes ago from Crayford, England

  @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

• 
  Bobski (@bob_457) reported 14 minutes ago from Worcester Park, England

  @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

• 
  Dan Barker (@DanPBarker) reported 14 minutes ago from Blindley Heath, England

  @VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.

• 
  Steve Alliston (@SteveAlliston) reported 20 minutes ago from Crawley, England

  Another hour, only to be told the previous advisors must have been lying to me. What is going on with your customer service @VodafoneUK Still no broadband. I've cancelled my dd and I'm leaving.

• 
  David (@gingertrvlguru) reported 26 minutes ago from Lambeth, England

  @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

• 
  Chris McGonigall 😷💉 💙💚🧡 (@chrisMcG4) reported 26 minutes ago from Crawley, England

  @HindsHelen @VodafoneUK We've had so many issues over the years. Sky was OK but slow. Virgin never even got provisioned and EE was practically non existent for the 2 years we had to endure it. Vodafone has been ok but the connection issues and no real ability to speak to a human is difficult.

• 
  A. Marie (@Ambii_Bambieee) reported 27 minutes ago from Lambeth, England

  @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

• 
  MAGIC3CPFC🦅❤️💙 (@MAGIC72) reported 30 minutes ago from Crawley, England

  @VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.

• 
  Paul Dolan (@the_dolans) reported 32 minutes ago from Ashtead, England

  @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 39 minutes ago from Bromley, England

  Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

• 
  𝚂h𝚊z (@NotThatShaz) reported 42 minutes ago from Godstone, England

  @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 43 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  Millie Coulter (@MillieCoulter) reported 47 minutes ago from Banstead, England

  @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 47 minutes ago from Bromley, England

  @VodafoneUK so I’ve just tried to send a text back to a friend and it’s failed three times, what’s going on with your network this time?

• 
  Dr. Chawla (@chawlashravan) reported 57 minutes ago from Kingston upon Thames, England

  Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Paul Fradgley (@gpfradgley) reported 7 minutes ago

  I worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?

• 
  Hasan Ozgan (@HasanOzgan) reported 8 minutes ago

  @VodafoneUK My phone number was lost during a PAYG to Monthly Plan migration, a mistake entirely on your end. I've had an open complaint for a week with no resolution. If this isn't fixed urgently, I'll be escalating to CISAS. This is unacceptable. #Vodafone

• 
  James R (@Jamesreaney92) reported 8 minutes ago

  @jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 8 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Jess Smith (@jessicamaysmith) reported 9 minutes ago

  @VodafoneUK why have I constantly had no service in my area for the past 2 months??????

• 
  Tamzin (@TweetsByTamzin) reported 9 minutes ago

  So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

• 
  Richard Frame (@rafthemaster) reported 10 minutes ago

  ***** sake @RoyalMail why are your staff so useless I told him LEAVE THE PARCEL then my signal cut out as @VodafoneUK are bad. Then he gives it to my neighbour which I don’t want! @AmazonUK this counts as NOT DELIVERED I’m not pissing around waiting for neighbour to be home

• 
  Graham Neden-Watts (@grahamneden) reported 11 minutes ago

  @VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person

• 
  kevin mousley (@kevinmousley) reported 13 minutes ago

  All mobile providers are crap bar signing contracts but really, I waltz into @VodafoneUK to buy a Samsung tablet, at first, "pick it up 2 days" , then, the no reply emails start; 1st another 4 days, then 4 more days, then 10 days, now another 10 days Arrrrghhh. F'king useless

• 
  Stuff's Broken (@stuffsbroken) reported 20 minutes ago

  @VodafoneUK sent me nonsense broadband renewal figures 6+ times. Did renew in the end but for diff price again But credit where credit's due. The email automation may be crap but the change of plan itself was seamless. I woke up and everything just works with speed 2x faster