Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 02/12/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Oxted and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • AndrewMartyniuk ANDREW MARTYNIUK (@AndrewMartyniuk) reported from Whyteleafe, England

    .@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • rachmackay Rachel Mackay (@rachmackay) reported from Lambeth, England

    @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • colin_maddocks ©️🅾️↪️ℹ️♎ Ⓜ️🅰️♌♌⭕©️♓💲 (@colin_maddocks) reported from Crawley, England

    Apparently the ignorance and stupidity is spreading. @VodafoneUK 4G mast burnt down in #Crawley by idiots. I hope the police find them, and lock them up before they can disconnect anyone else from their loved ones during this difficult time. These criminals need to be stopped!

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Can someone from @VodafoneUK contact me pls ASAP. I’ve been a customer since you were #PeoplesPhone &I’ve just had to do my upgrade over the phone (Tammy) as the online&Tobi options were quite frankly useless. Tammy was GREAT, BUT she couldn’t add my 20% discount on. Oh dear....

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    @VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkMyW44144102 MarkMyWord (@MarkMyW44144102) reported

    @VodafoneUK They have changed my plan without asking my permission from £10 to £100. Now I am asking them to solve this issue every each of them connecting or directing me from diferent deparment to another one. What disgraceful experience I am having with Vodafone,

  • MarkMyW44144102 MarkMyWord (@MarkMyW44144102) reported

    @VodafoneUK @SophiaThakur They have changed my plan without asking my permission from £10 to £100. Now I am asking them to solve this issue every each of them connecting or directing me from diferent deparment to another one. What disgraceful experience I am having with Vodafone,

  • WhistlerzMaw WM (@WhistlerzMaw) reported

    @VodafoneUK Nope no explanation and am vodafone broadband customer. The £5 a day compo we are getting is pointless as I am now down nearly a week’s wages as we are left with no internet connection.

  • RyanPlush RyanPlush 🏴󠁧󠁢󠁷󠁬󠁳󠁿🤝🇺🇦 (@RyanPlush) reported

    @lentejota6 @VodafoneUK I already have a good deal! 😭 It's just how bad they are at customer service that hurts their reputation with me. I would absolutely not recommend someone use them, even if they were the only network with a working signal where I live lol

  • patilnitin661 Nitin Patil (@patilnitin661) reported

    @VodafoneUK, House move Vodafone couldn't provide service at new address so contract was terminate with no balance of payment but the system charged me £224 as balance payment for 4months which reflects on my credit score till date, Vodafone has not corrected their mistake.

  • helen_hallam Helen Hallam (@helen_hallam) reported

    Hi @VodafoneUK on the 6th July I arranged the transfer of our Broadband service to a new address. The original activation date you gave, of the 26th came and went, so did the 2nd activation date. I was asked to wait another 24-48 hours on Monday. I’m still patiently waiting… 😩

  • jackrosslav jackie-ross lavender 🍂 (@jackrosslav) reported

    full 5g in central london and i can’t even load a youtube video @VodafoneUK your service sucks!

  • MarkMyW44144102 MarkMyWord (@MarkMyW44144102) reported

    @VodafoneUK They have changed my plan without asking my permission from £10 to £100. Now I am asking them to solve this issue every each of them connecting or directing me from diferent deparment to another one. What disgraceful experience I am having with Vodafone,

  • MrGrumPea Aspiring Grumpy *** (@MrGrumPea) reported

    @VodafoneUK hello, I’m currently on the phone with your customer service centre about a shoddy installation. They are telling me I have to get it fixed by OpenReach. My contract is with you. Can you help?

  • esswynn (n)ess 🐍 (@esswynn) reported

    a week with @VodafoneUK broadband…and no internet activation. My phone contract is ending with them next month too, and at this rate I won’t be a returning customer 😬