Vodafone Outage Report in Caterham, Surrey, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Caterham, England

The most recent Vodafone outage reports came from the following cities: Croydon, Bromley, Crawley, Sevenoaks, and Epsom.

City	Problem Type	Report Time
Croydon	Wi-fi	9 hours ago
Croydon	Internet	5 days ago
Bromley	Internet	10 days ago
Crawley	Internet	16 days ago
Crawley	Internet	17 days ago
Croydon	Total Blackout	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  OuraaOfficial (@Ouraaofficial) reported 8 minutes ago from Eltham, England

  @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

• 
  Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported 9 minutes ago from Crawley, England

  Can someone from @VodafoneUK contact me pls ASAP. I’ve been a customer since you were #PeoplesPhone &I’ve just had to do my upgrade over the phone (Tammy) as the online&Tobi options were quite frankly useless. Tammy was GREAT, BUT she couldn’t add my 20% discount on. Oh dear....

• 
  Cheryl Ewan (@cheryl_peril) reported 14 minutes ago from Bromley, England

  @mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.

• 
  David Cooke (@davidcooke11) reported 22 minutes ago from Bromley, England

  Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

• 
  Cath Murphy Birchall (@CMurphyBirchall) reported 27 minutes ago from Lambeth, England

  So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.

• 
  Alan Jones (@ajmensgrooming) reported 29 minutes ago from Tatsfield, England

  How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice

• 
  sang jiwnarai (@sangcj9) reported 34 minutes ago from Crayford, England

  @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

• 
  Mohamed SHAHAT (@mshahat_eg) reported 43 minutes ago from Kingston upon Thames, England

  @VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.

• 
  Joe Robert Waistell (@JoeWaistell) reported 43 minutes ago from Lambeth, England

  Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄

• 
  ©️🅾️↪️ℹ️♎ Ⓜ️🅰️♌♌⭕©️♓💲 (@colin_maddocks) reported 50 minutes ago from Crawley, England

  Apparently the ignorance and stupidity is spreading. @VodafoneUK 4G mast burnt down in #Crawley by idiots. I hope the police find them, and lock them up before they can disconnect anyone else from their loved ones during this difficult time. These criminals need to be stopped!

• 
  ANDREW MARTYNIUK (@AndrewMartyniuk) reported 50 minutes ago from Whyteleafe, England

  .@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke

• 
  JON white hart LANE (@JonOlias1981) reported 50 minutes ago from Edenbridge, England

  Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.

• 
  Fifi Garfield (@_Fifi_Garfield_) reported 51 minutes ago from Whyteleafe, England

  @Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently

• 
  gary watkinson (@WatkinsonGary) reported 55 minutes ago from Merton, England

  @VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.

• 
  Dad (@OnlyOneLuff) reported 55 minutes ago from Salfords, England

  @VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋

• 
  Naps (@antblackberry) reported 56 minutes ago from Crayford, England

  @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

• 
  Ed King (@edkingUK) reported 58 minutes ago from Lambeth, England

  @TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan

• 
  Cath Murphy Birchall (@CMurphyBirchall) reported 58 minutes ago from Lambeth, England

  @VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.

• 
  Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported 60 minutes ago from Crawley, England

  @VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻

• 
  Chris Keniger (@theckone) reported 60 minutes ago from Bromley, England

  Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin (@friendlessInEH8) reported 34 seconds ago

  @missold_ppi_ @VodafoneUK @KaanAltinbas Glad it worked out for you. Where I live Three are notoriously slow and have been promising network upgrades for several years. Still the same old copy+paste 'network roll out' excuses. Never dealing with them ever again.

• 
  Bella Howard (@bybellazine) reported 1 minute ago

  and can’t even get through to someone to cancel contract @VodafoneUK and can’t even do that! screwed!! welcome to the future i’m getting a nokia pay as you go

• 
  jules (@jules2funny) reported 3 minutes ago

  Today my nieces phone was stolen on her 15th Birthday 😔 @O2 and @VodafoneUK can anyone help restore her birthday and make her day special.... to the horrible people that stole it I hope it was worth it !!!

• 
  A.Tanganiya (@Amritatanganiya) reported 7 minutes ago

  @ViCustomerCare vodafone is a fraud company these guys are bullshit their all staff social media handling staff marketting people, customer executive all are liers... 👎👎👎 They keep me sending msg from last 2 months but never resolve issue @VodafoneUK @AdityaBirlaGrp

• 
  Les Grossman (@LesGrossman145) reported 11 minutes ago

  @VodafoneUK Hi, my 4G is embarrassingly slow. Could this be due to my battery only having 88% capacity now? (iPhone XR)

• 
  Hannah Gover (@HannahG1987) reported 11 minutes ago

  @VodafoneUK @discoveryplusUK Great offer- however unable to download @discoveryplus onto LG tv’s. Anyone had the same problem and how do you get around it?

• 
  Adrian W (@AdrianW85467631) reported 12 minutes ago

  @VodafoneUK just called 191 to get help and no help what so ever. Working away from home and no land line or broadband working at home. Try calling and line just comes up as engaged. So much for fool proof service

• 
  Lady Watermelon (@ladyywatermelon) reported 14 minutes ago

  @Lucky_Luxy @EE @VodafoneUK they discontinued the wifi service

• 
  Spencer (@Lucky_Luxy) reported 15 minutes ago

  @ladyywatermelon @EE @VodafoneUK No worries. I think there is 2 Virgin networks on the tube. One is called Virgin Media, not sure if you need to be a Virgin Media customer or not to use it, but the other is just called Virgin WiFi. I’m sure all you need to do is register. My phone just automatically connects.

• 
  Alex (@VOD88056105) reported 22 minutes ago

  @VodafoneUK Spoke to your CS chap yesterday on the phone, promised a 24 call back. Not happened. Now chatting online to someone else, lack of records. Being fobbed off. Joke customer service