Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Dartford, Croydon, Oxted and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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rob hallam
(@hallam_rob) reported
from
Crawley, England
@VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Robert Green
(@RobG_UK) reported
from
Lambeth, England
@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
@VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone
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rob hallam
(@hallam_rob) reported
from
Crawley, England
@VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Ash Watkins
(@_ashwatkins) reported
from
Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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I AM ADAM LFC!
(@IamAdamLFC) reported
@SAkers1975 @VodafoneUK I so agree with you Steve. I would like the Note 20 Ultra & with discount Vodafone want to charge me £75 a month, where as I can go to O2 & get a better deal for £54. So why hang around, it's like Vodafone are doing us a favour for sticking with them. Bad loyalty schemes.
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David Harrington
(@MrDC_Harrington) reported
@MiekaSmiles @VodafoneUK @O2 I hope so and put their fixed lined business interests to one side and do what is right at this horrid time.
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Gerry Kelly
(@StGerryofBaking) reported
@VodafoneUK Not surprised to report that NOBODY called back! Terrible service. No one EVER calls back. Every day I spend around 40 minutes speaking to yet another operative who goes through the exact same script
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Garry Taurus
(@tridentscs) reported
@VodafoneUK Discounts as a loyal customer
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Bernice Allen
(@Bernice_Allen1) reported
@VodafoneUK I have been calling your customer service line for hours at a time since Monday and still my issue has not been resolved nor my missing phone located or redelivered.
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Mrs Charlotte Costa
(@MrsHutchdaCosta) reported
@VodafoneUK charging us £150.+ cancel our Internet when when they failed to book an eingeer. Had to take a day off to wait for them + 1h 30m on the phone to get it cancelled. Not ideal for a Nurse right now! Disgusting Service.
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Ms Proudlock
(@Ms_Proudlock) reported
@VodafoneUK @MissP_CGS Will do thank you. Emailed at the time but heard nothing back. We were not on the list but would appreciate the support.
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XavierTheLifeCoach
(@Xavier233) reported
How can @VodafoneUK block my account then expect me to call them??? Please fix this! #VodafoneFail
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Karthik Sarma
(@reachkars) reported
@VodafoneUK @VodafoneUK #VeryMeRewards Pray & wish the world to be free of the current COVID pandemic and no more pandemics too...I know this isn’t something Vodafone can grant, but am sure a collective positive thought & adherence to rules can help us win this war 🙏.
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XavierTheLifeCoach
(@Xavier233) reported
HELLO @VodafoneUK IN ORDER TO RESOLVE MY ISSUE I WILL NEED YOU TO RELEASE MY ACCOUNT! SPEAKING TO INEPT PEOPLE IS SO FRUSTRATING!!! 😤😤😤😤😤😤😤😤😤😤😤 #VodafoneFail