Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 01/21/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Hayes and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • NotThatShaz 𝚂h𝚊z (@NotThatShaz) reported from Godstone, England

    @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @VodafoneUK Broadband down since late last night, is there a problem?

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • terrybennett671 Terry Bennett (@terrybennett671) reported from Crawley, England

    @mileswithshell @VodafoneUK It’s the worst ever I did a live chat with them took 2 hours and 2 people and 2 bots when the bill came it was more so I sent a copy of the chat and saved and they said we should not of gave you that price but will honour the deal

  • chrisMcG4 Chris McGonigall 😷💉 💙💚🧡 (@chrisMcG4) reported from Crawley, England

    @HindsHelen @VodafoneUK We've had so many issues over the years. Sky was OK but slow. Virgin never even got provisioned and EE was practically non existent for the 2 years we had to endure it. Vodafone has been ok but the connection issues and no real ability to speak to a human is difficult.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @blitzerray @VodafoneUK That's terrible. Scotland has plenty of @Vodafoneuk customers!! I was in their shop in Perth it was busy!!!!

  • ellielexx Ellie Lexie (@ellielexx) reported from Epsom and Ewell District, England

    @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

  • wickes40 julia wickes (@wickes40) reported from Bromley, England

    @VodafoneUK Not working id like to speak 2 a manager

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • schoenlxb Thierry Schoen (@schoenlxb) reported from Bromley, England

    @VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @littlemsallday @VodafoneUK Does it work right now? Mines been down since last night

  • vitor_teo_ Vítør ★彡 (@vitor_teo_) reported from Merton, England

    @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • DannyTracey_ D.T. (@DannyTracey_) reported from Dartford, England

    @VodafoneUK Hi, I tried cancelling my policy due to finding a better deal. I wanted to try to do this the ideal way by calling and thanking you for the service you provided, but your little robot guy referred me to the phones, then your phones referred me to the little fella

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

  • the_dolans Paul Dolan (@the_dolans) reported from Ashtead, England

    @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @VodafoneUK @chiekoarts2020 I can't connect to Broadband. Is there a problem?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • sjohnson623 Steve Johnson (@sjohnson623) reported

    What has happened to appreciation of loyal customers? To upgrade my phone and stay on the same network, I'll have to pay £10 more per month than I would if I were a new customer?! @VodafoneUK

  • LeanneJade_89 LC (@LeanneJade_89) reported

    @VodafoneUK We've had trouble with our Internet over the passed 2 months, endless calls to you & we were promised a call back from your care team in regards to compensation - 3 weeks later nothing! So sick of this Vodafone, you've lost a customer once our contract is up!

  • GregSmithEvoX Greg 'Evo' Smith (@GregSmithEvoX) reported

    @VodafoneUK Sign up for Broadband Pro they said! It’ll improve Wi-Fi signal they said!! Its ******* shite!! The booster won’t even connect to the router, and when it does it says connected for 30 seconds and ***** everything else’s signal up!!

  • hairdresserJo 💇🏼‍♀️ Hairdresser Jo 🏴󠁧󠁢󠁳󠁣󠁴󠁿💗 (@hairdresserJo) reported

    @VodafoneUK 4G signal impossible today AGAIN in DE127 RG Not just my phone but my mother's phone too. Come on, do something and stop ignoring me or were taking out business to EE.

  • leehammond1982 Lee Hammond (@leehammond1982) reported

    @VodafoneUK your customer service is the poorest I've ever known. My wife changed contracts to another provider which you provided a PAC code for to transfer her number yet you are STILL charging her despite her spending a total of 4 hours on the phone to your customer services🤬

  • debs29uk debbie o'hara (@debs29uk) reported

    @VodafoneUK My son Danny, he’s had to@work everyday through this in the pharmacy still get a bus to work putting himself in danger when the virus was at its worst, then he’d help me with the kids home schooling aswell #Vodafonetreats #ThankYouDay

  • JamesMi36448366 James Millar (@JamesMi36448366) reported

    @VodafoneUK I’d like to thank (NOT) Vodafone for cutting off my phone and reducing the broadband service on purpose whilst we needed to communicate to sort out elderly care last week. (No late payments) took DAYS to sort out.

  • AMANDAJAYNEMJ ❤️🦋Amanda Buckley-Taylor 🦋🦋💜💜💜💜 (@AMANDAJAYNEMJ) reported

    @VodafoneUK WiFi went down when my son was doing his course work yet again had to be in been doing it all day useless don’t go with #Vodafone rubbish 🤬🤬🤬🤬 all his work was lost 🤬🤬🤬🤬

  • mollyjunexox mollyjunexx (@mollyjunexox) reported

    @VodafoneUK @VodafoneGroup worst ever phone company

  • iamsunilskumar1 iamsuunilsridhar (@iamsunilskumar1) reported

    @VodafoneUK dear Vodafone what’s happening I’m not getting network from past 3 days in my region? Why don’t you fix the problem.