Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Oxted and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Travel Gxng ✈🌎🌴
(@TravelGxng) reported
from
Crawley, England
@VodafoneUK Broadband down since late last night, is there a problem?
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Chris McGonigall 😷💉 💙💚🧡
(@chrisMcG4) reported
from
Crawley, England
@HindsHelen @VodafoneUK We've had so many issues over the years. Sky was OK but slow. Virgin never even got provisioned and EE was practically non existent for the 2 years we had to endure it. Vodafone has been ok but the connection issues and no real ability to speak to a human is difficult.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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D.T.
(@DannyTracey_) reported
from
Dartford, England
@VodafoneUK Hi, I tried cancelling my policy due to finding a better deal. I wanted to try to do this the ideal way by calling and thanking you for the service you provided, but your little robot guy referred me to the phones, then your phones referred me to the little fella
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@VodafoneUK @Wimbledon Pity your 4G data service is atrocious at times. ‘Feel the connection’ when your network decides it wants to work
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@blitzerray @VodafoneUK That's terrible. Scotland has plenty of @Vodafoneuk customers!! I was in their shop in Perth it was busy!!!!
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Terry Bennett
(@terrybennett671) reported
from
Crawley, England
@mileswithshell @VodafoneUK It’s the worst ever I did a live chat with them took 2 hours and 2 people and 2 bots when the bill came it was more so I sent a copy of the chat and saved and they said we should not of gave you that price but will honour the deal
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JustJC
(@JustJC_London) reported
from
Croydon, England
@VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@VodafoneUK why is it all of a sudden this week I’m having issues connecting to internet radio servers to broadcast my shows live? I’d say you’re controlling what I can do with my data service and that’s not on. I’m on unlimited data and should be able to do as I wish legally
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julia wickes
(@wickes40) reported
from
Bromley, England
@VodafoneUK Not working id like to speak 2 a manager
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Paul Dolan
(@the_dolans) reported
from
Ashtead, England
@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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Dr. Chawla
(@chawlashravan) reported
from
Kingston upon Thames, England
Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@metimwright @VodafoneUK @Wimbledon We don’t need anymore evidence when trying to use their 4G for anything hotspot related, usually it’s slow and fails a lot of the time
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.
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𝚂h𝚊z
(@NotThatShaz) reported
from
Godstone, England
@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
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Thierry Schoen
(@schoenlxb) reported
from
Bromley, England
@VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie
(@BlueChicane) reported
The WiFi is down! How am I supposed to Netflix and chill with all my bitchez? Not good enough @VodafoneUK
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CityFibre
(@CityFibre) reported
@aidana_astyanax @VodafoneUK Thanks for reaching out, Hannah. CityFibre do not provide or support internet services. For internet service-related queries, please call your broadband provider directly.
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Sam Jordan
(@TweetSamJordan) reported
Now, I hope that @giffgaff sort this out. But the reality is the damage is done - I’m getting my number, pursuing a refund and going back to my friends at @VodafoneUK. This entire experience has shown just how detached @Ofcom are at making sure MNOs are accountable to customers
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grace hooper
(@messalinahooper) reported
Oh @VodafoneUK have you any idea how bored I am paying you for a service I don't get?
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Sam Jordan
(@TweetSamJordan) reported
However, this wasn’t the issue - I know this because I drove to a different tower. I followed up again. @giffgaff advised me that my number hadn’t been migrated properly and that it was @VodafoneUK’s fault. But don’t worry because they’re handling it. Perfect, I thought.
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Steven
(@nonregemesse) reported
Just spent 3 hours on a live chat with @VodafoneUK before they agreed to process a refund for service they weren’t giving me then they just had to connect me to ‘the technical team’ who then couldn’t process such a large refund and had to connect me a manager. Then it cut out.
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Glenzil
(@glenzil_) reported
@VodafoneUK I’m getting max 90 every day, I think I can remember only getting 900mbs twice in a year of being with your service! This is poor service and can’t talk to anyone about it. May have to cancel
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CityFibre
(@CityFibre) reported
@rjt1801 @VodafoneUK Thanks for reaching out, Russell. CityFibre do not provide or support internet services. For internet service-related queries, please call your broadband provider directly.
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Sam Jordan
(@TweetSamJordan) reported
Why is greater regulation important to protect consumers, especially during economic downturns? A thread on the ongoing poor experience I’m suffering having moved mobile network providers (from @VodafoneUK to @giffgaff).
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Ewan Stoddart 💙
(@EDWStoddart) reported
@VodafoneUK hello my business broadband has just gone offline, when I call up it says you are aware and hope to fix by 1pm tomorrow so that means I can’t work for half of the day, when I ask to speak to someone it just says nobody available,can you please contact me to discuss😳