Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 11/05/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Sevenoaks, Croydon, Twickenham and Bromley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • keplerniko KeplerNiko (@keplerniko) reported from Merton, England

    @VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • Vig79 Ian (@Vig79) reported from Lambeth, England

    @VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • zuhamy zuhamy (@zuhamy) reported from Merton, England

    @Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • adamkeeler adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

  • stevedmills Steven Mills (@stevedmills) reported from Lambeth, England

    @VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • RobG_UK Robert Green (@RobG_UK) reported from Lambeth, England

    @VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice

  • _ashwatkins Ash Watkins (@_ashwatkins) reported from Lambeth, England

    @VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up

  • mattfishr66 Matt Fisher (@mattfishr66) reported from Merton, England

    @VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • aKeevil__ Aaron Keevil (@aKeevil__) reported

    @VodafoneUK Listen, I’m paying for a service that I can’t use….what you going to do about it?

  • StevenFawcett_ | Stevie 👌 | 🇬🇧 Born in England 🇬🇧 (@StevenFawcett_) reported

    @VodafoneUK Are you so flush with cash you don't need any more customers? I ask you a question and you either take two days to respond but don't answer the question, or you don't respond at all, is this the attention to detail I would expect as a customer? @AhmedShelbaya

  • nickedmonds575 Nick Edmonds (@nickedmonds575) reported from Barton Stacey, England

    Hello @VodafoneUK 👋 Today my home internet has been off and on and very disruptive. I've repeatedly run your 'Broadband Service Test' which only works when I have an active connection. Do you see the issue?

  • hthejambo Harry Temple 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇱🇻⚽🍺 (@hthejambo) reported

    @scottishchicp @VodafoneUK I would go with EE never had any issues with them in regards to customer service or upgrades

  • TheForthboy TheForthBoy (@TheForthboy) reported

    @scottishchicp @VodafoneUK I’ve moved to O2 in last few months and not had any issues. Previously I was EE and had great service and coverage from them. Only moved to O2 due to EE implanting roaming charges whilst don’t get charged for using my O2 sim in Europe.

  • Lauralou991 Laura 😆 (@Lauralou991) reported

    @VodafoneUK hey is there a problem with 3G/4g in the ls21 area just I can’t use my data when I’m not at home and on wifi, I’ve tried rebooting my phone and it does nothing! It’s really annoying when I’m paying out for data and unable to use it

  • Rose230805 Rose (@Rose230805) reported

    @VodafoneUK tryed to top my phone up this morning, cant top up as when press keypad, it doesnt get recognised. Nothing wrong with my phone, problem must be on your end with automated service.

  • gramps1874 UK Blinds Edinburgh (@gramps1874) reported from Edinburgh, Scotland

    @scottishchicp @VodafoneUK Was with O2, since I first got my mobile, changed this year, EE much better deals & no issues with network

  • chimpanziain Iain (@chimpanziain) reported

    @scottishchicp @VodafoneUK Just opted to pay slightly more per month to stay with EE. They've been great. Vodafone were cheaper but service seems ropey so stuck with EE.

  • Sarchee3 Sar C (@Sarchee3) reported

    @VodafoneUK Sadly realising this is a PR account to publicly placate angry customers, whilst privately having no real power to offer any real or significant help to customers poor experiences of a flawed company with terrible business ethics.