Vodafone Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Vodafone
Vodafone is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Crawley, Croydon, Sevenoaks, Epsom, Dartford and Oxted.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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OuraaOfficial
(@Ouraaofficial) reported
from
Eltham, England
@VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay
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Laura Osborne
(@LauraOsborne_) reported
from
Westerham, England
Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
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A. Marie
(@Ambii_Bambieee) reported
from
Lambeth, England
@VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Rachel Mackay
(@rachmackay) reported
from
Lambeth, England
@VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?
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Ben
(@BendyBen999) reported
from
Banstead, England
@VodafoneUK Did you read the he thread. It’s not me you need to help ....
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.
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MAGIC3CPFC🦅❤️💙🦅❤️💙
(@MAGIC72) reported
from
Crawley, England
@Jonnogreig @VodafoneUK Good luck with that. I have been waiting for them to unlock my paid up phone since early July so I can make calls or receive from another provider. Customer service appalling and all they do is make excuses & blame apple 🍎 or their NUC team for a service that should take 10 days
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Paul whelan
(@Paul69799139) reported
from
Bromley, England
@VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@VodafoneUK my service is out orpington area
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Maria Cook 🌈✈️🎭
(@AutyWarriorMum) reported
from
Crawley, England
@VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻
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John 😷✊
(@JohnWildy71) reported
from
Croydon, England
@RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.
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Gavin
(@GavinCambridge) reported
from
London, England
@VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something
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A. Marie
(@Ambii_Bambieee) reported
from
Lambeth, England
Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵
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Quentin
(@quentinnield) reported
from
Lambeth, England
@VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Faulkner
(@Jackcantsleep1) reported
@darrengrimes_ @VodafoneUK No you ******* idiot, that's your connection. From now.
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Andrew Carver
(@drew_carver) reported
@darrengrimes_ @VodafoneUK This rather looks like customer's own equipment to me dazzler. So sort your own **** out.
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Paul Skinback
(@MrPaulSkinback) reported
@VodafoneUK is there a known broadband issue ongoing?
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Greg Billington
(@gregsalop) reported
@VodafoneUK It's an ongoing complaint. Thanks for the offer of help. I can't deal with Vodafone anymore today. The phone call I just had with your colleague has made me extremely angry.
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john castle
(@johncastle42) reported
@darrengrimes_ @VodafoneUK You really do have head firmly wedged up your overly sat upon posterior. Why do you have a problem with the idea of trying to improve everyone's lives, rather than just a few at the expense of the rest?
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Etan Smallman
(@EtanSmallman) reported
@VodafoneUK Hi, I want to email/post a complaint. I don't want to chat to a robot or speak to someone on the phone. Is this possible?
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Alasdair Stewart
(@AlasdairIS) reported
Jan 28: @VodafoneUK text to say my home broadband price won't change after my minimum contract term ends Mar 26: Vodafone send a letter, we're actually putting it up by £4.03/mo in May... Apr 5: I change provider. With so much choice, why do ISPs treat consumers so poorly?!?
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Greg Clinker
(@GregClinker) reported
@darrengrimes_ @VodafoneUK That's funny considering the Thatcher privatised BT have been abusing their monopoly for 30 years and have delivered some of the worst broadband in Europe.
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Margaret OConnor
(@OConnor_Global) reported
@VodafoneUK management should "test drive" consumer services. horrible app design. impossible to self service monthly calling plan. friendly call centre staff. OTT security for routine queries.
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mrjakku
(@mrjakku) reported
@VodafoneUK new broadband / landline customer here, I was just wondering how much you charge for reminder calls on landline (where you dial *55*1200# for 12 o’clock for example)? I couldn’t find any information online