Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 02/24/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Dartford, Croydon, Oxted and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • Missa8696 Melissa F (@Missa8696) reported from Merton, England

    @VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.

  • Asianfeet63 BB (@Asianfeet63) reported from Horley, England

    @VodafoneUK What’s going on with Vodafone in my area near Gatwick airport . Cannot download twitter or instagram and slow on other things

  • DrBroadstock Martin Broadstock (@DrBroadstock) reported from Croydon, England

    @VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK your system down

  • Paul_Jones_1983 Paul Jones (@Paul_Jones_1983) reported from Croydon, England

    @VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • hallam_rob rob hallam (@hallam_rob) reported from Crawley, England

    @VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful

  • lewisglynn69 Lewis Glynn (@lewisglynn69) reported from Crayford, England

    @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • marktikky Mark T (@marktikky) reported from Crawley, England

    @VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • hallam_rob rob hallam (@hallam_rob) reported from Crawley, England

    @VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK why 14 days b4 30 days to change your mind if not happy the service

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early

  • jezmaw Jeremy Maw (@jezmaw) reported from Bromley, England

    @VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone

  • mattfishr66 Matt Fisher (@mattfishr66) reported from Merton, England

    @VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    @VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Vass88 Mark (@Vass88) reported

    @EE network still down @VodafoneUK @ThreeUK

  • malbazi86 Mo Albazi (@malbazi86) reported

    @VodafoneUK Hello Becca. How are you going to provide me with a PAC code? The issue is that the account has been closed before generating one. Who is going to reconnect my account? No one in the chat help is able to answer my questions.

  • lucia_scott Lucia Davies (@lucia_scott) reported

    @nickscott1306 @vodafone Honestly the more people I talk to @VodafoneUK the easier they make it to cancel all our contracts. 8days of calls .. 8 different bits of information! Glad to see someone takes ownership and cares about their customers #neverendingstory

  • de519n de519n (@de519n) reported

    @VodafoneUK trying to talk to you customer complaint line is like pulling teeth You really need to sort your **** out

  • monkeyspur Daniel Midwinter (@monkeyspur) reported

    @VodafoneUK I’ve recently upgraded and need to send back my original phone after doing a diagnostic check but the tool in the app says my phone isn’t eligible please help

  • MJD593 Matt 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MJD593) reported

    @VodafoneUK afternoon. I paid my phone via card bill but you’ve also taken it as a direct. Can you help me please

  • ogLittleItalian Daniel (@ogLittleItalian) reported

    @VodafoneUK Didn’t have this issue when using my previous o2 mobile data and before that my Three3 home broadband, so I don’t think it’s within the industry, it seems to be a Vodafone issue, where I live I can’t get fast enough broadband but luckily I’m in an area where 5g is compatible

  • DirtyRoachie Roach #TeamCensored (@DirtyRoachie) reported

    So I’ve tried to upgrade my phone on the @VodafoneUK site 6 or 7 times today and I just get a white screen on “check out” - might see what other network wants my money 🙄

  • mfdeadboi Alex✨ (@mfdeadboi) reported

    just had the worst customer service experience at @VodafoneUK i had to wait 30 minutes for someone to pick up, when someone finally picks up i tell her my issue and she doesn’t say anything, i ask her “hello, are you going to reply?” and she says she needs to put me on hold?????

  • JessicaAmy_1994 Jess🍂 (@JessicaAmy_1994) reported

    It genuinely feels like the only way to get @VodafoneUK to notice how awful they're being is to spread awareness on social media. So if anyone is having a sh*t time with this company that likes to steal your money, share this. #vodafonearethieves