Vodafone Outage Report in Caterham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Phone (14%)
-
Wi-fi (12%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: Croydon, London, Sevenoaks, Crawley and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
-
David Cooke
(@davidcooke11) reported
from
Bromley, England
Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!
-
gary watkinson
(@WatkinsonGary) reported
from
Merton, England
@VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.
-
JON white hart LANE
(@JonOlias1981) reported
from
Edenbridge, England
Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.
-
Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
-
ANDREW MARTYNIUK
(@AndrewMartyniuk) reported
from
Whyteleafe, England
.@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke
-
Joe Robert Waistell
(@JoeWaistell) reported
from
Lambeth, England
Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄
-
Naps
(@antblackberry) reported
from
Crayford, England
@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
-
Maria Cook 🌈✈️🎭
(@AutyWarriorMum) reported
from
Crawley, England
@VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻
-
Maria Cook 🌈✈️🎭
(@AutyWarriorMum) reported
from
Crawley, England
Can someone from @VodafoneUK contact me pls ASAP. I’ve been a customer since you were #PeoplesPhone &I’ve just had to do my upgrade over the phone (Tammy) as the online&Tobi options were quite frankly useless. Tammy was GREAT, BUT she couldn’t add my 20% discount on. Oh dear....
-
William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
-
OuraaOfficial
(@Ouraaofficial) reported
from
Eltham, England
@VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay
-
Alan Jones
(@ajmensgrooming) reported
from
Tatsfield, England
How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice
-
Dad
(@OnlyOneLuff) reported
from
Salfords, England
@VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋
-
sang jiwnarai
(@sangcj9) reported
from
Crayford, England
@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
-
Mohamed SHAHAT
(@mshahat_eg) reported
from
Kingston upon Thames, England
@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
-
Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
-
Chris Keniger
(@theckone) reported
from
Bromley, England
Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
-
Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
-
Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
-
©️🅾️↪️ℹ️♎ Ⓜ️🅰️♌♌⭕©️♓💲
(@colin_maddocks) reported
from
Crawley, England
Apparently the ignorance and stupidity is spreading. @VodafoneUK 4G mast burnt down in #Crawley by idiots. I hope the police find them, and lock them up before they can disconnect anyone else from their loved ones during this difficult time. These criminals need to be stopped!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Trish McLaren
(@McLarPA) reported
@VodafoneUK your market hype is outweighing your customer experience 10 fold. 1.5 hours on hold plus 3 hours on web chat, that’s the whole day wasted and we are no further forward in understanding why we have no Wi-Fi? 🤬
-
JackalJT
(@JasonTreagust) reported
@VodafoneUK my contract ends on 30th August, how much notice do I need to give to cancel it on that date?
-
michaela keenan
(@michaelakeenan) reported
@VodafoneUK worst service I have ever received for a customer for over 10 years just trying to upgrade, spoken to 11 people to get an issue resolved and due to your staff incompetence it still can’t be resolved until next week that will be nearly 2 weeks without Data !!!!!!!
-
RhianReads 🏴
(@Rhianlovesbooks) reported
Are any other @VodafoneUK customers having every call come up as unknown number this week? My poor dad is registered disabled and they've robbed him off all bloody week! Both on the phone and in the shop
-
Anthony
(@Chap_the_man) reported
@VodafoneUK 46 mins and 5 “employees” later I still can’t get my upgrade sorted…. Time to look elsewhere as clearly my business is not required #fail #nocustomerservice
-
RhianReads 🏴
(@Rhianlovesbooks) reported
@philwoodwiss1 @VodafoneUK It's a faulty aim card apparently so we'll wait for the new one and see if it solves the problem, it's been a nightmare all bloody week Phil
-
Sam Tennant
(@Samueltennant) reported
@VodafoneUK Need to audibly speak to a human as your online advised me to do, because they were unable to help with my fairly complex billing enquiry. Every time I call 191, for every option, I get referred to online help and booted from the call. How can I speak with a human?
-
dec
(@bigrom82) reported
@VodafoneUK I’m unable to access any EA server or website. I’ve spoken to EA who confirmed the issue is not with them or my account but with my internet provider. Are you able to advise why it’s suddenly stopped access to these?
-
Si Tuck
(@tuckey88) reported
@VodafoneUK so you cancel my broadband as I failed credit check when moved and cancelled my contract without a fee and now get a debt collection agencey request money. Who do I speak to regarding a complaint
-
wanjiru karanja
(@wanjirukarra) reported
So nobody @VodafoneUK knows how international roaming works whatsoever. I have had an international block on my phone for so long! You all messed my account and removed my roaming plan and now you are insisting my block is the issue. Yet you are charging me for data roaming