Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: Croydon, London, Bromley, Crawley, Sevenoaks, Epsom and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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A. Marie
(@Ambii_Bambieee) reported
from
Lambeth, England
@VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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Quentin
(@quentinnield) reported
from
Lambeth, England
@VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12
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MAGIC3CPFC🦅❤️💙🦅❤️💙
(@MAGIC72) reported
from
Crawley, England
@Jonnogreig @VodafoneUK Good luck with that. I have been waiting for them to unlock my paid up phone since early July so I can make calls or receive from another provider. Customer service appalling and all they do is make excuses & blame apple 🍎 or their NUC team for a service that should take 10 days
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A. Marie
(@Ambii_Bambieee) reported
from
Lambeth, England
Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@VodafoneUK my service is out orpington area
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone
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Ben
(@BendyBen999) reported
from
Banstead, England
@VodafoneUK Did you read the he thread. It’s not me you need to help ....
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Maria Cook 🌈✈️🎭
(@AutyWarriorMum) reported
from
Crawley, England
@VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻
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Gavin
(@GavinCambridge) reported
from
London, England
@VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something
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Laura Osborne
(@LauraOsborne_) reported
from
Westerham, England
Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻
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Paul whelan
(@Paul69799139) reported
from
Bromley, England
@VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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OuraaOfficial
(@Ouraaofficial) reported
from
Eltham, England
@VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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John 😷✊
(@JohnWildy71) reported
from
Croydon, England
@RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.
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Rachel Mackay
(@rachmackay) reported
from
Lambeth, England
@VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Allcock
(@ukaudiophile) reported
@VodafoneUK Ray, your network is great, but the lack of UK based, onshore customer service is a real failing, otherwise I would happily pay a bit more to use you & recommend you to clients. Every time I try your customer support I get shunted to an offshore call centre.
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karen bell💙
(@karenbee9) reported
@VodafoneUK what a crazy process making it difficult to make a complaint on behalf of my 82 year old dementia suffering father in law. Computer said not possible need all security details!
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Gary Hornby 🖐👍
(@GaryLFC84) reported
@glastobation @VodafoneUK Yeah I’m looking for the catch because it seems stupid it’s not the other way around, I’m in the same boat as you I’m on 02 and my signal last year was none existent, most of my messages didn’t come through till we were on our way home on the Monday
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Kathryn
(@Kat_h81) reported
@VodafoneUK How to speak to an agent as none are ever available, so i can cancel my contract
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Dave Allcock
(@ukaudiophile) reported
@VodafoneUK You have a premium product, fast data rates & I know some of your backroom staff, they are very good people. Your company is lettingbthem all down with a poor, customer facing customer service / support experience using cheap offshore call centres. Your brand deserves better.
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Cameron Macdonald
(@cammymacd68) reported
from
Stittenham, Scotland
@VodafoneUK is there an issue with online and telephone customer service since last night? I’ve been trying to contact regarding an upgrade which I processed at 5pm yesterday but have had no emails etc about?
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Helen Hysted
(@hhysted) reported
Why am I not surprised that @VodafoneUK have not done what they agreed last week? One 4 hour online chat, 2 cancelled orders an executive level complaint and still they are hopeless! Time for @Ofcom I think.
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Ian Cardy
(@IanCardy2) reported
@VodafoneUK Morning Ray it’s remote can you check to see if there is an internet problem in YO14? (It’s my iPhone not my watch)
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Laura Margo
(@thejuiceprogram) reported
@VodafoneUK Customer service is appalling. The worst I have ever experienced. Been on hold 2 hours. Then referred to a bot that just repeatedly tells me they are too busy and to try another time.
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Peter
(@PalavaNet) reported
Hi @VOXI_UK / @VodafoneUK - You were meant to transfer my old number to you on Friday but it is now "unprovisioned". Your WebChat, Twitter and Phone support don't have the concept of there being an issue that isn't in their canned responses and won't put me through to a human