Vodafone

Vodafone Outage Report in Caterham, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Caterham, Surrey, England 01/13/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Hayes, Sevenoaks, Crawley and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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Vodafone Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK why 14 days b4 30 days to change your mind if not happy the service

  • Paul_Jones_1983 Paul Jones (@Paul_Jones_1983) reported from Croydon, England

    @VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!

  • lewisglynn69 Lewis Glynn (@lewisglynn69) reported from Crayford, England

    @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK your system down

  • marktikky Mark T (@marktikky) reported from Crawley, England

    @VodafoneUK it seems that your data network is down here in Crawley but your live chat said it was my data settings on my phone... which I haven’t touched since I got this phone and have been fine the rest of the time 🙄

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    @VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone

  • Missa8696 Melissa F (@Missa8696) reported from Merton, England

    @VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.

  • jezmaw Jeremy Maw (@jezmaw) reported from Bromley, England

    @VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

  • mattfishr66 Matt Fisher (@mattfishr66) reported from Merton, England

    @VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • hallam_rob rob hallam (@hallam_rob) reported from Crawley, England

    @VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful

  • RobG_UK Robert Green (@RobG_UK) reported from Lambeth, England

    @VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice

  • DrBroadstock Martin Broadstock (@DrBroadstock) reported from Croydon, England

    @VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...

  • hallam_rob rob hallam (@hallam_rob) reported from Crawley, England

    @VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • benjywonders Benjywonders (@benjywonders) reported

    @VodafoneUK only major network with no Wi-Fi access at London tube stations. Are you going to fix this?

  • KateBennett018 Kate Bennett (@KateBennett018) reported

    @VodafoneUK when you place an order Sunday with collect & collect for tomorrow, & now being told on that Monday it will be 1-3 days from now?! & delivery would of been Tuesday?! Think your getting a faster option & instead being lied to, & customer service is so unhelpful!

  • RavS82 Excelsior (@RavS82) reported

    @VodafoneUK Why don’t you do something else rather than making your customer do something else Tom? The customer is making a complaint, why don’t you make a phone call to check 😐

  • bazzaclarke99 Barry Clarke (@bazzaclarke99) reported

    @JaySeeDeCaux @VodafoneUK @vodafone Did the same to me, now with tesco mobile sim only unlimited everything and Europe for £17:50 a month and no increase for 24mths, not bad after 15 years with voda.

  • GetshDesta Getsh (@GetshDesta) reported

    Does @UKinEthiopia consider #Tigray part of Ethiopia? If so why not reconnect that region as well it’s being over #564Days since we heard anything from our families there.They have no network, telecommunications or basic banks, @VodafoneUK @VodafoneGroup must be only for the gov

  • mikejeuga Mike Jeuga (@mikejeuga) reported

    @VodafoneUK 😡😡😡. Disappointing internet service. Been with you for 30 days and already have issues. Crazy

  • lpljimbo lpljimbo (@lpljimbo) reported

    @EE Hi. I'm a UK pay monthly customer travelling to Turkey shortly. Is it REALLY nearly £7 a day for 500mb data and £2 a minute for calls, there aren't any add-ons allowing me to use my allowance like @O2 and @VodafoneUK?

  • LauraEmilyBush Laura (@LauraEmilyBush) reported

    @VodafoneUK my phone cant connect to our broadband. All my data was used up overnight/today because I can't connect. Its so frustrating. It isn't my phone as I went to a friends house and connected to her internet instantly. Can you help? And if at fault,reimburse for the day.

  • MusicMoofie ✌🏻Gary/Gawy aka Moofie✌🏻 (@MusicMoofie) reported

    @VodafoneUK What’s the point? I’m always having streaming issues. I’ve sorted it now anyway, I simply rebooted my 4G data signal

  • swlines Tom Cairns (@swlines) reported

    @VodafoneUK i am currently in zambia and data roaming is not working in the slightest. normal (i.e. network) roaming is fine. any obvious reason or fix possible?