Vodafone Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Vodafone
Vodafone is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (56%)
-
Phone (21%)
-
Wi-fi (11%)
-
Total Blackout (10%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: Crawley, London, Croydon, Sevenoaks, Epsom, Dartford and Oxted.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
-
sang jiwnarai
(@sangcj9) reported
from
Crayford, England
@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
-
Joe Robert Waistell
(@JoeWaistell) reported
from
Lambeth, England
Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄
-
Ben
(@BendyBen999) reported
from
Banstead, England
@VodafoneUK Did you read the he thread. It’s not me you need to help ....
-
Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
-
Maria Cook 🌈✈️🎭
(@AutyWarriorMum) reported
from
Crawley, England
Can someone from @VodafoneUK contact me pls ASAP. I’ve been a customer since you were #PeoplesPhone &I’ve just had to do my upgrade over the phone (Tammy) as the online&Tobi options were quite frankly useless. Tammy was GREAT, BUT she couldn’t add my 20% discount on. Oh dear....
-
David Cooke
(@davidcooke11) reported
from
Bromley, England
Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!
-
Naps
(@antblackberry) reported
from
Crayford, England
@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
-
©️🅾️↪️ℹ️♎ Ⓜ️🅰️♌♌⭕©️♓💲
(@colin_maddocks) reported
from
Crawley, England
Apparently the ignorance and stupidity is spreading. @VodafoneUK 4G mast burnt down in #Crawley by idiots. I hope the police find them, and lock them up before they can disconnect anyone else from their loved ones during this difficult time. These criminals need to be stopped!
-
JON white hart LANE
(@JonOlias1981) reported
from
Edenbridge, England
Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.
-
Quentin
(@quentinnield) reported
from
Lambeth, England
@VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12
-
📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
-
📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz
-
Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
-
Maria Cook 🌈✈️🎭
(@AutyWarriorMum) reported
from
Crawley, England
@VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻
-
Laura Osborne
(@LauraOsborne_) reported
from
Westerham, England
Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻
-
📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
-
ANDREW MARTYNIUK
(@AndrewMartyniuk) reported
from
Whyteleafe, England
.@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke
-
OuraaOfficial
(@Ouraaofficial) reported
from
Eltham, England
@VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay
-
SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.
-
SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
john eastman #Rejoin
(@talldogman) reported
@GeorgeMonbiot @VodafoneUK Good on you George! I wish I had the same fortune in dealing with a @nationalexpress bus that never turned up.
-
Adam Crawford
(@AdzCrawford2003) reported
@VodafoneUK Tell me this, so how are customers supposed to stay connected on the underground when you only have 4G in 4 stations across the whole tube network? Someone could be travelling 1 hour on the network with no signal! Another cost cutting measure? Despicable!
-
dean kay
(@h0ngk0ngph00ie) reported
@VodafoneUK @GeorgeMonbiot Had an issue with Vodafone years ago trying to sort out my sons account … after trying to get through and no success with ringing customer services we went into one of their shops to speak to the manager , guess what can’t help us we need to ring customer service .
-
James Cranford
(@JamesCranford89) reported
@VodafoneUK I have tried using a different SIM but it was a Claro SIM that was given to me. The default network is movistar so I was wondering if I could just buy a movistar SIM. The claro SIM did not work so I have a feeling the phone is not unlocked
-
E=mc2 L=CI x p x v2/2 x A ⭐
(@E2020Mc) reported
@GeorgeMonbiot @VodafoneUK I’d be also lodging a formal complaint with @Ofcom (communication ombudsman) to prevent anyone else being put through this situation again, it’s completely unacceptable.
-
Melissa Little Witch
(@microdoodles) reported
@GeorgeMonbiot @VodafoneUK Similar experience with ATT in US. The single most difficult aspect of settling my deceased father’s affairs was canceling his phone service with ATT.
-
Limelump
(@Limelump1968) reported
@VodafoneUK @GeorgeMonbiot Vodafone obviously don't like people like yourself standing up to their terrible service, thank you for sharing this, hopefully a lot of people like myself will not be joining Vodafone
-
Change will not come from above
(@Dogged_Detritus) reported
@VodafoneUK @GeorgeMonbiot Too little too late. Never using your company.
-
Kevin Evans
(@KevinTREvans) reported
@GeorgeMonbiot @VodafoneUK Sorry for your lose. When your mother passed away did you not close down her bank account? Once that was done would the DD not be cancelled?
-
The Blind Rat
(@rat_blind) reported
@GeorgeMonbiot @VodafoneUK It’s despicable how many corporations out there will try and take advantage of the elderly. It’s just yet another inevitable result of capitalism. Capitalism demands that companies make as much as they can regardless of who or what it might hurt. It really sucks