Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Dartford, Croydon, Oxted and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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William Clark
(@Will527) reported
from
London, England
@VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!
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Dazzer
(@dazzer2103) reported
from
Merton, England
I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.
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Dazzer
(@dazzer2103) reported
from
Epsom and Ewell District, England
I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.
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rocinante
(@Rocinante_797) reported
from
Bromley, England
@thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone
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Stevie
(@StevieJAllen) reported
from
London, England
@VodafoneUK @Charlie1510 You say that but it's still not working for me and lots of others it seems!
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F O S T E R
(@alicefoster) reported
from
London, England
@VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...
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Martin A. Brooks
(@mart_brooks) reported
from
London, England
WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@VodafoneUK service in #Crawley store is so bloody poor.....
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Jitesh Singh
(@singhjitesh1) reported
from
London, England
@VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..
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Lily
(@hovhannisian) reported
from
Bromley, England
@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Tom
(@thomascox24) reported
from
Lambeth, England
It appears @VodafoneUK reward loyalty by adding £6.95 to your first bill for a delivery charge of an upgraded phone despite not mentioning this anywhere when placing the order. Next time I’ll switch network #deceiving #noloyalty #hiddenfees
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Lambeth, England
So either @VodafoneUK have cut my hosting off, or have a network fault at Park Royal
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morbster
(@morbster) reported
from
Croydon, England
@VodafoneUK I am absolutely disgusted with the way I have been treated today. I have been charged over £50 for being 2gig over an account I asked to be capped. I have been blamed for not checking my account. This is the second time that I have cancelled my account. Never again
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Rachel Reynolds
(@rachelandlife) reported
from
Bromley, England
Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer
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Rachel Reynolds
(@rachelandlife) reported
from
Bromley, England
@VodafoneUK Ok thank you. I’ll give it a try ! Being a life long customer and not getting the customer care is not good for you as a company or me as customer. 🐣
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StaceyPandaStrachan
(@strachan_stacey) reported
from
London, England
@VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.
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Steve M.Linez
(@SteveLinez) reported
from
Epsom and Ewell District, England
I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup
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Dazzer
(@dazzer2103) reported
from
Merton, England
@VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Adnan Younas
(@adnan_younas) reported
@VodafoneUK I spoke to new customer team. They did promise the original offer and its in records even the customer service team is admitting this but they cant pay the original amount.
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🔞 Penny Banks but covered in brandy butter
(@PennyBanksWAM) reported
@MotoThePup @VodafoneUK Obv i pointed out that expecting their customers to never check work emails or messages on their personal device was absolutely ludicrous lol
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Gavin
(@GavinBowles_) reported
@VodafoneUK once again another **** up! I am so annoyed and disappointed in the service you continue to deliver. I did an annual upgrade promise on the 07th Dec but I’ve received no info on returning old phone. No one can help and I’m left with a huge bill!
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David Hanson
(@dillymarina) reported
@VodafoneUK I asked to speak to so,done more senior on three occasions. That more senior person declined to speak to me. Clearly Vodafone management are neither interested in customer concerns and service nor in customer retention.
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Sabrina
(@j4mdoughnut) reported
@VodafoneUK my internet has been down since 11am on Friday. I’ve been without internet and voda said it’s openreach who say it won’t be fixed until Tuesday. Poor and shambolic. ESP in a time we are wfh!!!! You have a terrible relationship with openreach if this the fix times 😱
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Dr Maria Panagiotidi
(@mariapage) reported
@VodafoneUK my account that was supposed to be deactivated on Thursday as I moved home still appears to be active. I received confirmation from two advisors informing me it'll be resolved. I first got in touch with you in December. Appalling service.
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Dan
(@swfcdan1867) reported
Anyone else had an issue with @VodafoneUK admitting they've done something wrong but won't resolve it? 😑😑
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Gary Jones
(@Pirbright86) reported
@VodafoneUK After another 60 minutes to Vodafone, the situation has further deteriorated. +20 years of loyalty to Vodafone has been DESTROYED. Please can you DM me and at least try to resolve this desperate issue of Vodafone’s making.
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Pete Jeffreys
(@PeteJeffreys) reported
@VodafoneUK Whenever you send me a text follow up survey after a phone call, my responses to 40250 fail. I’m not on Vodafone but have a business account with you. The system should be able to accommodate that surely?
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It’sClements™ | Gifting Service
(@itsclements) reported
@VodafoneUK I switched to you from @EE about a month ago and lads your data signal is piss poor. I pay for 5G and never get it. I’m barely on 4G usually. Outrageous service. Switching back to EE ASAP. Regret switching.💩