Vodafone Outage Report in Caterham, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Caterham, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Epsom, Dartford, Croydon, Oxted and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Ash Watkins
(@_ashwatkins) reported
from
Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Robert Green
(@RobG_UK) reported
from
Lambeth, England
@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Antony Glover
(@ANT320) reported
I had a message from @VodafoneUK on 8th March to say broadband was fixed but the Internet is still going down numerous times a day so I think they sent the text as a joke knowing full well I can't leave early without being charged.
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Neil Du Cros
(@NeilDuCros) reported
@VodafoneUK Third attempt at an Openreach engineer tomorrow. First was cancelled with no notification, second was a no-show having been confirmed. Shout out to Sara at your contact centre for owning the problem and booking the third attempt. Wasted over 4 hours so far on calls or chat...
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Eduardo
(@nit3man) reported
@VodafoneUK Hi, nobody replied on DM. Internet is down for 3+ hours.
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Chris of Ballard
(@ChrisBallard94) reported
@VodafoneUK Ok. Even though I've never deactivated it and got it directly through Vodafone?
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Asif Rashid
(@Asif786_Jhe) reported
@VodafoneUK Would defo have to be my wife, she keeps the family strong and together, we got Vodafone on about 3 phones and have never had any sort of problem, would defo recommend it, I went turkey and was able to use part of voda roaming to call the mrs and stay in touch
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Chris of Ballard
(@ChrisBallard94) reported
@VodafoneUK @SkyHelpTeam please help. Should have F1 still active yet it appears to have been deactivated and I have no way or reactivating it.
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Helga the Furious
(@HelgatheFurious) reported
Hey @VodafoneUK , your tech guys are saying fault and massive over 24 hour outage should be back on about 9.45pm
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Billy Halliday
(@billy_halliday) reported
@VodafoneUK My wife, not only a keyworker throughouth shee has moved from private care to the NHS and in addition to that she has had to do huge amount at home with me having ME and my son cerebral palsy, never complains, just quietly gets on with it.
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Kirsty Nicholass
(@KirstyNicholass) reported
@VodafoneUK I have tried to contact your customer service on 0333 304 0191. Each time I was scheduled a call back only for the call to be cut off every time one of your agents called. I have dm’ed my email and account number. Please can I cancel my broadband contract.
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Gill Trott
(@mamagill67) reported
@VodafoneUK The person who deserves some #VodafoneTreats the most is @LornaBianchi . Listens when I rant, doesn't judge but also has the ***** to tell me when I'm being an idiot