Vodafone outages and service status in Bourne End, England

Problems in the last 24 hours in Bourne End, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bourne End, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bourne End, England

The most recent Vodafone outage reports came from the following cities: Reading.

City	Problem Type	Report Time
Reading	Internet	2 months ago
Reading	Internet	2 months ago
Bracknell	Internet	4 months ago
Reading	Phone	4 months ago
Uxbridge	Phone	5 months ago
Wokingham	Phone	5 months ago

Community Discussion

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Vodafone Issues Reports Near Bourne End, England

Latest outage, problems and issue reports in Bourne End and nearby locations:

• 
  Sarah 🧡 (@MissusWebb) reported 2 minutes ago from Burnham, England

  Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK

• 
  Cara (@Haribocheeks) reported 3 minutes ago from Bracknell, England

  @VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.

• 
  peter (@peter33266430) reported 5 minutes ago from Slough, England

  @VodafoneUK I was with EE any problem s they would resolve it there and then, Iam regretting moving to Vodafone, i have been waiting for a phone call for a week,about my overcharge on my bill but no one in Vodafone seems to give a dam.

• 
  jodyrule (@jodyrule) reported 7 minutes ago from Winkfield, England

  Honorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing

• 
  Nabeel - نبیل (@n4b33lnabs) reported 8 minutes ago from High Wycombe, England

  @VodafoneUK I have tried everything. Spent hours with your helpdesk. They just wasted mine and their time and when they couldnt resolve the issue, waiving couple of months charges which never resolved the coverage issue.changing phones/sims all done. Vodafone needs to upgrade their masts

• 
  peter (@peter33266430) reported 11 minutes ago from Slough, England

  @VodafoneUK how can Vodafone still debit my account when I personally went in to a Vodafone shop and sat in front of one of there staff and cancel my direct debit

• 
  Chris Meadows (@Kiff76) reported 11 minutes ago from Hillingdon, England

  @VodafoneUK what is the problem with your 8dayeurope service when I send a text it is not possible to activate.

• 
  Srabanjit Guha (@srabanjit) reported 12 minutes ago from Reading, England

  @VodafoneIN @VodafoneUK My prepaid india number (+91-9163286455) have no signal. No proper support from customer care. Ref tkt number 3-38774193964 / Account No:159559186

• 
  jodyrule (@jodyrule) reported 12 minutes ago from Winkfield, England

  @VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter

• 
  James Lamb (@Lamb2ja) reported 14 minutes ago from Reading, England

  @VodafoneUK Hi, no it hasn’t resolved it. My issue was the router Keeps loosing power rest of the time no issues, router gets very warm and then turns off have to unplug and wait then plug in again for it to work.

• 
  Sandra Thompson-Drew (@SandraWThompson) reported 16 minutes ago from Slough, England

  On day #835 of a belated #BeThankful, I’m thankful for managing to keep my calm at the fourth time I was cut off by @VodafoneUK yesterday, trying to query my bill. Here’s hoping they actually resolve my issue today 🤞🏻

• 
  Joshua Sales (@JoshuaSalesIX) reported 24 minutes ago from Wokingham, England

  There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

• 
  mark lawrence (@thepastrychefuk) reported 26 minutes ago from Bracknell, England

  I have dealt with some poor companies, as we all do on occasion. But having to deal with a company like @VodafoneUK makes me sick to my stomach, they are simply CON artists and shysters. #conmen #shysters #parasites

• 
  peter (@peter33266430) reported 37 minutes ago from Slough, England

  @VodafoneUK just DM a Vodafone advisor, he’s just like there customer service call centre, they never pick up, and it looks like it he’s disappeared as well I don’t think I will hear from him again.

• 
  Driving and Stuff (@driverstoday) reported 39 minutes ago from Ascot, England

  @VodafoneUK Hi all, is there a problem with mobile internet, I have an iPhone 13 Pro and the internet keeps dropping out same on my mobile broadband device. Returns after 10 seconds or so.

• 
  George Biswas (@Geojam) reported 40 minutes ago from Virginia Water, England

  @VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.

• 
  I Confess I'm a Geek (@iconfessimageek) reported 40 minutes ago from Maidenhead, England

  Day 5 - @VodafoneUK gigafast 900mps service still not activated - not a great start to my “unbreakable internet”

• 
  George Biswas (@Geojam) reported 44 minutes ago from Virginia Water, England

  @VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.

• 
  Stuart Raines (@mousey2410) reported 50 minutes ago from Hillingdon, England

  @VodafoneUK Why is your 4G signal so intermittent at Heathrow T5 at the moment? Loads of us that work here haven’t been whats app messages till hours later, phone calls don’t go thru and apps not loading!!

• 
  I Confess I'm a Geek (@iconfessimageek) reported 58 minutes ago from Maidenhead, England

  @VodafoneUK Fibre installed yesterday - but still not activated - can you help please?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phasetwo⚡️ (@itsphasetwo) reported 3 minutes ago

  @VodafoneUK is allegedly providing illegal immigrants with SIM cards and possibly mobile phones, at the British Tax payers expense . A diabolical abuse of British natives . @RestoreBritain @reformparty_uk what are you going to do about companies who help to sink 🇬🇧?

• 
  Jane (@Jane82501718) reported 8 minutes ago

  Oh dear -it’s another stupid woman in charge @VodafoneUK

• 
  Daniel Wall (@dwall85) reported 11 minutes ago

  @ZiaYusufUK @VodafoneUK would be better placed to actually provide decent signal coverage to their legal UK paying customers which in my part of the world is shocking rather than indulge in this nonsense.

• 
  Vodafone Group (@VodafoneGroup) reported 14 minutes ago

  @priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.

• 
  Geoff Barton🇬🇷🇬🇧🇪🇺 (@GeoffBarton9) reported 15 minutes ago

  @djp4cm4n @VodafoneUK ******* idiot

• 
  Or Sassur (@Orsassur2) reported 16 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  geoff (@VictorMeldrew17) reported 18 minutes ago

  @Lindstar24 @VodafoneUK are an abysmal, thieving mobile & internet provider who charge exorbitant rates for a very poor service. ANYONE who has an account with them should seek professional help immediately.

• 
  COASTER ADDICT (@COASTERADDICTWH) reported 18 minutes ago

  @OfficialRandL @VodafoneUK @PepsiUK Can you get free WiFi at readingif you are not a customer? Of Vida phone

• 
  Lebowski (@Lebowski_84) reported 22 minutes ago

  @djp4cm4n @VodafoneUK Binned them. No more vodaphone.. tbh the migrants will bin them when they realise they can’t get a signal anywhere in the uk.

• 
  Unhappy Customer 🤨 (@BeenDunOver) reported 23 minutes ago

  @Alexarmstrong @VodafoneUK if you are throwing around sim cards with free data, why can't you provide those who are currently homeless in the UK, those in data & network poverty UK? @10DowningStreet