Vodafone outages and service status in Bourne End, England

Problems in the last 24 hours in Bourne End, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bourne End, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bourne End, England

The most recent Vodafone outage reports came from the following cities: Reading.

City	Problem Type	Report Time
Reading	Internet	7 days ago
Reading	Wi-fi	21 days ago
Reading	Internet	3 months ago
Reading	Internet	3 months ago
Bracknell	Internet	5 months ago
Reading	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Bourne End, England

Latest outage, problems and issue reports in Bourne End and nearby locations:

• 
  Michael Tawroginski (@Tawroginski) reported 1 minute ago from Slough, England

  @VodafoneUK @VodafoneFdn You simply gonna robbing me down! Adding extra 12£ to existing contracts. And charging me extra for old phones that i allready payd for! CHARGE FOR NEW CONTRACTS MORE! WHY DO I NEED TO PAY FOR OVER 1 YEAR OLD PHONES MORE? AVOID CONTRACTS. THIS IS MY LAST CONTRACT WITH YOU

• 
  billionaire babe (@yolseeey) reported 2 minutes ago from Maidenhead, England

  To make matters worse I’m working from home and my phone internet can not sustain the amount of work I need to be doing. @VodafoneUK you need to fix this !!!

• 
  @benjaminn86 (@benjaminn86) reported 3 minutes ago from Reading, England

  @VodafoneUK wouldn't it be easier to employ more staff on black Friday weekend another shocking service

• 
  jodyrule (@jodyrule) reported 10 minutes ago from Winkfield, England

  @VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you

• 
  peter (@peter33266430) reported 14 minutes ago from Slough, England

  @VodafoneUK just DM a Vodafone advisor, he’s just like there customer service call centre, they never pick up, and it looks like it he’s disappeared as well I don’t think I will hear from him again.

• 
  debbie evans (@messymummsy) reported 14 minutes ago from Windsor, England

  @VodafoneUK Worst company ever ! Do not use them !!🤬

• 
  Cathy Mapp (@MappCathy) reported 16 minutes ago from Twyford, England

  @VodafoneUK the login link you sent me for the Vodafone advantage scheme doesn’t work it says the token had expired, are you able to help?

• 
  Mitalee Nubeebuckus (@mitalee05) reported 22 minutes ago from Bracknell, England

  @VodafoneUK Please someone can call me urgently as I don't want to get stuff with another contract for 40 pounds a month. Else I have to make a complaint to higher authority. The idea was to put me in a temporary number to retain my old number not to stuck me with a new contract.

• 
  peter (@peter33266430) reported 24 minutes ago from Slough, England

  @VodafoneUK I was with EE any problem s they would resolve it there and then, Iam regretting moving to Vodafone, i have been waiting for a phone call for a week,about my overcharge on my bill but no one in Vodafone seems to give a dam.

• 
  George Biswas (@Geojam) reported 28 minutes ago from Virginia Water, England

  @VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.

• 
  Beefy Roberts (@BeefyRoberts) reported 29 minutes ago from Hillingdon, England

  So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan

• 
  Iza White (@izaw123) reported 34 minutes ago from Hillingdon, England

  @daisey47 @VodafoneUK @VodafoneBiz We will be too if they don’t sort themselves out. Their customer service is a joke. 😡

• 
  John_Leakey_BTFC (@jaleakey) reported 35 minutes ago from Bracknell, England

  @VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim

• 
  Fiona 🇬🇧🇪🇺🇮🇹 (@fiona_skywalker) reported 40 minutes ago from Reading, England

  @rebecca_ryder21 @VodafoneUK I've never had any issues with the Samsung flagships (S series) My mum has a J model and has had loads. Unfortunately they put all their cash into the big ones. I had 7 blackberries in as many months 10y ago. THAT'S bother.

• 
  Jon Platt (@jonplatt89) reported 42 minutes ago from Hillingdon, England

  @VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?

• 
  Dan (@dancritt) reported 43 minutes ago from Windsor, England

  @VodafoneUK @EviL_Ras Also not working here. White Screen

• 
  Xocoa Sharma (@Xocoa_Sharma) reported 47 minutes ago from High Wycombe, England

  @robgordon @VodafoneUK Vodafone treat their staff like ****, not supporting shitty companies

• 
  peter (@peter33266430) reported 51 minutes ago from Slough, England

  @VodafoneUK customer service useless was on the phone holding for 1 hour 24 minutes no answer so gave up ,

• 
  Mitalee Nubeebuckus (@mitalee05) reported 55 minutes ago from Bracknell, England

  I can't believe how stupid Vf is. On 29th Mar I called up to cancel my other number ending 070. They cancelled my current 441 number. And now they have issued me a bill of 135 pounds. @VodafoneUK don't understand basic instructions and simple English.I am not paying for vf fault.

• 
  James Lamb (@Lamb2ja) reported 59 minutes ago from Reading, England

  @VodafoneUK hi, I’ve had no service for 2 days now. I did a sim swap to rain but it went through twice and sim isn’t working and can’t connect through esim. Some to web chat yesterday and they said they couldn’t do anything. Any thoughts on how to sort please

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Quentin Stephens (@Quentin_Stephen) reported 7 minutes ago

  @VodafoneUK Your Broadband app is as useful as a chocolate teapot in areas of poor reception.

• 
  Slm Yldz (@selimgncr) reported 10 minutes ago

  @VodafoneGroup I am filing a formal consumer complaint on Monday. I expect Vodafone to provide evidence of when, how and by whom this cancellation was authorised.@Vodafone @VodafoneUK Please investigate.

• 
  lizrichards24 (@SonyRichards4) reported 18 minutes ago

  @VodafoneUK I need some help.

• 
  Bob Bluffield (@BobGrumpies) reported 21 minutes ago

  @Katielou86x @Iromg @VodafoneUK Jeez! I never knew this! Where are their sponsors listed?

• 
  Amy Darcy (@darc69730) reported 23 minutes ago

  In Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬

• 
  Brianlfc0210 (@brianlfc0210) reported 24 minutes ago

  @VodafoneUK Trying to report a stolen phone out of hours and your silly answering service keeps telling me your offices are closed. I know they are closed thats why im trying to ring the out of office number

• 
  adyh (@EuclidAlgorithm) reported 30 minutes ago

  @Katielou86x @Iromg @VodafoneUK Hmmm.... I thought you lot hated cancel culture. I'm sticking with them, their service and prices are brilliant.

• 
  Brian Moore (@BrianMooreAV) reported 31 minutes ago

  What exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.

• 
  Or Sassur (@Orsassur2) reported 33 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Liam (@LiabilityLiam) reported 34 minutes ago

  @SimonDanczuk @VodafoneUK As of 1 hour ago I became a new customer of theirs :)