Vodafone outages and service status in Bourne End, England

Problems in the last 24 hours in Bourne End, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bourne End, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bourne End, England

The most recent Vodafone outage reports came from the following cities: Reading.

City	Problem Type	Report Time
Reading	Wi-fi	8 days ago
Reading	Internet	2 months ago
Reading	Internet	3 months ago
Bracknell	Internet	4 months ago
Reading	Phone	4 months ago
Uxbridge	Phone	5 months ago

Community Discussion

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Vodafone Issues Reports Near Bourne End, England

Latest outage, problems and issue reports in Bourne End and nearby locations:

• 
  Iza White (@izaw123) reported 5 minutes ago from Hillingdon, England

  @daisey47 @VodafoneUK @VodafoneBiz We will be too if they don’t sort themselves out. Their customer service is a joke. 😡

• 
  Tom Quigley 💙 (@TomQuigleyPT) reported 8 minutes ago from Gerrards Cross, England

  @VodafoneUK what is wrong with your digital assistant, I’ve been trying to speak to someone for 3 days now and Tobi is still not online. IVR just routes you back to the digital assistant and then hangs up. Utterly Shocking service 😡

• 
  @benjaminn86 (@benjaminn86) reported 9 minutes ago from Reading, England

  @VodafoneUK wouldn't it be easier to employ more staff on black Friday weekend another shocking service

• 
  Nathaniel (@Nathaniel_801) reported 10 minutes ago from Hillingdon, England

  @VodafoneUK is probably the worst network ever! 0 customer service been on hold for 30 mins it's a joke ! Definitely leaving 😡

• 
  Stuart Raines (@mousey2410) reported 14 minutes ago from Hillingdon, England

  @VodafoneUK Why is your 4G signal so intermittent at Heathrow T5 at the moment? Loads of us that work here haven’t been whats app messages till hours later, phone calls don’t go thru and apps not loading!!

• 
  Matt Gilbert (@Mattg2212) reported 16 minutes ago from Bracknell, England

  @VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!

• 
  Iza White (@izaw123) reported 24 minutes ago from Hillingdon, England

  @VodafoneBiz @VodafoneUK seriously wondering why I signed back up with Vodafone 😡 after numerous calls and now waiting for over 2 hours being passed from one person to another I have still not resolved the issue. Angry is an understatement 😡😡😡😡

• 
  Sandra Thompson-Drew (@SandraWThompson) reported 25 minutes ago from Sonning, England

  @VodafoneUK what is going on with my broadband in RG4? Still no internet in 3 days now. And two days where I have been on the phone to you for hours without response and your chat line down. This really is not on #WFH #Fuming

• 
  Lil’Shaq👊🏻 (@shaqlockholmes) reported 25 minutes ago from Princes Risborough, England

  @VodafoneUK can you please answer your DM’s Between you and carphone warehouse the level of customer service is appalling My SIM card was deactivated today Before carphone warehouse have even sent my new phone. I was promised it would be reactivated this morning. Still nothing

• 
  John_Leakey_BTFC (@jaleakey) reported 25 minutes ago from Bracknell, England

  @VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim

• 
  Srabanjit Guha (@srabanjit) reported 31 minutes ago from Reading, England

  @VodafoneIN @VodafoneUK My prepaid india number (+91-9163286455) have no signal. No proper support from customer care. Ref tkt number 3-38774193964 / Account No:159559186

• 
  George Biswas (@Geojam) reported 34 minutes ago from Virginia Water, England

  @VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.

• 
  Burak Sezgin 🦖 (@Burakiosaurus) reported 38 minutes ago from Hillingdon, England

  And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers

• 
  Mitalee Nubeebuckus (@mitalee05) reported 45 minutes ago from Bracknell, England

  @VodafoneUK Please someone can call me urgently as I don't want to get stuff with another contract for 40 pounds a month. Else I have to make a complaint to higher authority. The idea was to put me in a temporary number to retain my old number not to stuck me with a new contract.

• 
  Martyn rackley (@ratboy1980) reported 49 minutes ago from Wokingham, England

  Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

• 
  Chris Meadows (@Kiff76) reported 55 minutes ago from Hillingdon, England

  @VodafoneUK what is the problem with your 8dayeurope service when I send a text it is not possible to activate.

• 
  Mitalee Nubeebuckus (@mitalee05) reported 57 minutes ago from Bracknell, England

  @VodafoneUK see how many times I tried to cancel 07553822031 which has been issued by a serious mistake from your side. Neither chat or twitter helping me. 191 never picks up. I have been trying hours and hours. On 29 March I tried to cancel my 070 number so that I can move

• 
  Essential Drops of Wellness (@oilyblessed) reported 57 minutes ago from Winkfield, England

  @VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me

• 
  Stuart Raines (@mousey2410) reported 58 minutes ago from Hillingdon, England

  @VodafoneUK why is your service at Heathrow been so bad for last 2 weeks? 4G showing but no service to do anything on the phone!

• 
  Andy Webb - Mclaren 👍🧡🏁 (@AndyWebbDJ) reported 58 minutes ago from Burnham, England

  Dear oh Dear ! Why in a global pandemic when everyone is at home with Wi-fi can you NOT negotiate with your provider. @VodafoneUK @VodafoneHeIp Just spent nearly 2 hrs trying #Timetoleave 10yrs+ loyal customer #vodafonecustomerservice

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dawn🐕🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🥀🪴🏵️🌹🏖️💥 (@Abi_3Ray) reported 2 minutes ago

  @Iromg @VodafoneUK You what?? That's another one to cancel then.

• 
  Dan White (@Whitelikedan) reported 2 minutes ago

  @MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.

• 
  Martin 'Dougal' Ogle 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MartinOgle1) reported 4 minutes ago

  Vodafone seem not too have learned from previous idiotic companies that tried other stunts. I'm sure when people starting cancelling their contracts and swapping providers @VodafoneUK may find themselves in serious financial trouble and regretting supporting illegal immigrants.

• 
  John Barr (@JohnBarrUK) reported 5 minutes ago

  So @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬

• 
  SendCake Films (@SendCakeFilms) reported 6 minutes ago

  @ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦

• 
  Or Sassur (@Orsassur2) reported 14 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Captain Giant (@Captain_P_Giant) reported 16 minutes ago

  Wants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK

• 
  Nannyof2 (@CayC73) reported 17 minutes ago

  @VodafoneUK Hi who can help me get back into my Vodafone account please I can see some stuff but am blocked out of others I wanna change my sim deal while the sale is on but the site is AWFUL to be honest and there is no help !

• 
  Robert Kilcoyne (@robkilcoyne) reported 24 minutes ago

  Dear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!

• 
  Dave (@David9Points) reported 25 minutes ago

  @Iromg @DevonDeb @VodafoneUK Don’t forget the MVNO’s that use the Vodafone network. Asda Mobile Lebara (Lebara Mobile) Talkmobile VOXI