Vodafone outages and service status in Bourne End, England

Problems in the last 24 hours in Bourne End, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bourne End, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bourne End, England

The most recent Vodafone outage reports came from the following cities: Reading.

City	Problem Type	Report Time
Reading	Internet	24 hours ago
Reading	Wi-fi	16 days ago
Reading	Internet	2 months ago
Reading	Internet	3 months ago
Bracknell	Internet	4 months ago
Reading	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Bourne End, England

Latest outage, problems and issue reports in Bourne End and nearby locations:

• 
  Fabio Abraham (@fabio_abraham) reported 37 seconds ago from Slough, England

  @VodafoneUK so I have been trying to call customer service for three days now, but no one available to answer. I try to chat via Toby thing on my Vodafone app but no agent available. Can someone tell me what sort of business is that? You better close it all down.

• 
  @benjaminn86 (@benjaminn86) reported 51 seconds ago from Reading, England

  @VodafoneUK wouldn't it be easier to employ more staff on black Friday weekend another shocking service

• 
  Nathaniel (@Nathaniel_801) reported 3 minutes ago from Hillingdon, England

  @VodafoneUK is probably the worst network ever! 0 customer service been on hold for 30 mins it's a joke ! Definitely leaving 😡

• 
  RobinMH (@RobinMH10) reported 5 minutes ago from Amersham, England

  @VodafoneUK Do Vodafone have the worst customer services on earth, discuss?

• 
  Dr G. (@godders45) reported 7 minutes ago from Wokingham, England

  Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

• 
  peter (@peter33266430) reported 8 minutes ago from Slough, England

  @VodafoneUK I was with EE any problem s they would resolve it there and then, Iam regretting moving to Vodafone, i have been waiting for a phone call for a week,about my overcharge on my bill but no one in Vodafone seems to give a dam.

• 
  Nida (@themaghribiya) reported 9 minutes ago from Egham, England

  @VodafoneUK yet again my wifi has gone down this is ridiculous.

• 
  Iza White (@izaw123) reported 9 minutes ago from Hillingdon, England

  @VodafoneBiz @VodafoneUK seriously wondering why I signed back up with Vodafone 😡 after numerous calls and now waiting for over 2 hours being passed from one person to another I have still not resolved the issue. Angry is an understatement 😡😡😡😡

• 
  James Lamb (@Lamb2ja) reported 11 minutes ago from Reading, England

  @VodafoneUK messaged you a month ago as having problems with router loosing power regularly and is getting worse. I’ve chased several times and no solution yet. I wfh so need a reliable router option is to sort with yourself or I’ll go elsewhere.

• 
  jodyrule (@jodyrule) reported 21 minutes ago from Winkfield, England

  @VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.

• 
  peter (@peter33266430) reported 24 minutes ago from Slough, England

  @VodafoneUK how can Vodafone still debit my account when I personally went in to a Vodafone shop and sat in front of one of there staff and cancel my direct debit

• 
  Dan (@dancritt) reported 26 minutes ago from Windsor, England

  @VodafoneUK @EviL_Ras Also not working here. White Screen

• 
  Paul C 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@Chaos_1973) reported 29 minutes ago from Reading, England

  @VodafoneUK Also it is not just Vodafone. The 4g coverage is poor at best. Everywhere.

• 
  Essential Drops of Wellness (@oilyblessed) reported 31 minutes ago from Winkfield, England

  @VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me

• 
  jodyrule (@jodyrule) reported 33 minutes ago from Winkfield, England

  @VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter

• 
  James Lamb (@Lamb2ja) reported 34 minutes ago from Reading, England

  @VodafoneUK Evening, I can’t load the Vodafone broadband app since installing ios14. Is this a know issue please?

• 
  Steve O'Brien (@obriens444) reported 53 minutes ago from Chorleywood, England

  @VodafoneUK One area atm until I can drive somewhere else to try. My wife has same phone on my account and can make calls so I’m guessing it’s the handset. I’ve tried everything on the apple support advice but still can’t make or receive calls.

• 
  Andrew Payne (@The_History_Man) reported 53 minutes ago from Chesham Bois, England

  @VodafoneUK Your customer service is an absolute disgrace! Trying to get you to solve even the simplest of problems is worse than trying to get blood from a stone. You take money fast enough but don’t give a damn about helping your customers. Shame on you.

• 
  Pete 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@gonnella) reported 55 minutes ago from Woodley, England

  @VodafoneUK Very frustrated with this situation, the lack of openness previously has left me a very unhappy customer.

• 
  peter (@peter33266430) reported 59 minutes ago from Slough, England

  @VodafoneUK customer service they never answer there phones it’s like calling the moon hey may be they should offer a line to the moon 50p a minute , space handset hey

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hal Apeno (@chilliholic) reported 5 minutes ago

  @Iromg @VodafoneUK Well done Mike. As well as cancelling support to my fave charity The Salvation army for the same reason I also no longer donate to the RNLI for obvious reasons. I live on the S. Coast but I discovered that all funds collected are returned to the centre for re-distribution.

• 
  ReformYorkshire (@ReformYorkshire) reported 10 minutes ago

  @MinistryofWit @VodafoneUK Yes, **** vodaphone, will not be renewing my contract.

• 
  Ironwarrior73 (@Ironwarrior73) reported 11 minutes ago

  @VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 PK 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PedzKeenan) reported 14 minutes ago

  If @VodafoneUK ever offer you the chance to switch to an e-sim, under no circumstances accept. The service and signal is a disgrace

• 
  Or Sassur (@Orsassur2) reported 17 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Gaz1313 (@pursseyg) reported 17 minutes ago

  @SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).

• 
  joe bloggs (@thebadgerf1) reported 19 minutes ago

  @VodafoneUK Would never use Vodafone again after I found out they give free sims to all the illegal immigrants coming over here

• 
  geo (@heytherewxirdos) reported 21 minutes ago

  @VodafoneUK is your network down in london? having bad connectivity issues here. connected to box but speeds are so slow

• 
  AlbaGuBrath (@freewullie_lyn) reported 26 minutes ago

  @Iromg @VodafoneUK Found out recently that RNLI do NOT go to the rescue of Fishermen in trouble!!! Wtaf ... transport boat people but won't go to Fishermen in trouble... no more money for them

• 
  victoria Jones (@geordiemammy79) reported 27 minutes ago

  Is there an email address is can send a complaint to please, @VodafoneUK