3 (Three)

3 (Three) Outage Report in West Malling, Kent, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in West Malling, Kent, England 05/25/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent 3 (Three) outage reports came from the following cities: Tonbridge, Maidstone, Gravesend and Coldblow.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonbridge Phone
United KingdomMaidstone Total Blackout
United KingdomGravesend Phone
United KingdomColdblow Phone
United KingdomMaidstone Internet
United KingdomMaidstone Wi-fi

Community Discussion

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3 (Three) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • TonyWarren34 Tony Warren (@TonyWarren34) reported from Bexleyheath, England

    @ThreeUK is there an issue with the 3 app ? Been trying to change plan for days and unable to do so

  • IP_dan_Iyan Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©

  • BedTaker Deano (@BedTaker) reported from Dartford, England

    Hey, @ThreeUK, your 4G signal in this area is ******* ****! Maybe try doing something about it, yeah?

  • brynwilliams81 Bryn (@brynwilliams81) reported from East Farleigh, England

    @ThreeUKSupport Your mobile coverage is absolutely terrible all day without been able to make or receive calls £65 a month for what???

  • sparklyquark Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported from Royal Tunbridge Wells, England

    @ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport Thanks for quick reply. There is a few popular attractions around here and they will have the same issue. It’s strange that mobile networks have monopolised on this fact :-(

  • jongoda Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?

  • sparklyquark Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported from Royal Tunbridge Wells, England

    @ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!

  • StevenGothard Steven Gothard (@StevenGothard) reported from Sutton at Hone, England

    @ThreeUK hi can you fix a blackberry curve 9360 possible screen liquid damage please?.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    **Guys need help with a @ThreeUK site problem in #Crayford (Thames Rd) Anyone who could help with a contact regarding no thruput for two months on 4G for my friend. No luck from three Cs** @AD_couk @PedroClarke1

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUK any way you can update your masts to give signal to my hotel I work in and the massive beefeater? Seems we all fall into a black spot for any signal :-( me143as

  • jongoda Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????

  • JamMad83 James Maddison (@JamMad83) reported from Crayford, England

    @ThreeUK hi my roaming won’t seem to work even though I have good coverage in the da7 area can you help, it has been an issue for 2 days now?

  • jongoda Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(

  • willgrady Will Grady (@willgrady) reported from Rochester, England

    @ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!

  • jongoda Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)

  • jongoda Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?

  • jongoda Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DrCGJS Chris Smith (@DrCGJS) reported

    @ThreeUKSupport @aaronbrockhurst still an issue in 2020: "my3auth.text.generic.error" when trying to reset password

  • TheShaukatAbbas Mister Abbas | مستر عباس (@TheShaukatAbbas) reported

    @thisisbenr @ThreeUK @ThreeUKSupport Just an update to this - had to factory reset one of Huawei 5G routers to get it working on the three network. Just need to pop down to the B15 postcode and do the other. If you can do the same it may be worth trying. Thanks.

  • chris_taylor21 Chris Taylor (@chris_taylor21) reported

    @ThreeUKSupport hey. I'm not getting any Internet on my phone at the minute. I have signal but no data connection

  • tweetsjabs JABS (@tweetsjabs) reported

    @ThreeUKSupport I spoke to ur customer team member Ashish...he told me he has cancelled one number out of the two...

  • GetMeAManager Karen is Correct (@GetMeAManager) reported

    @steve_worrell @ThreeUKSupport Crap service provider?

  • xTradeToken xTrade (@xTradeToken) reported

    @ThreeUK Why have i received a bill for a service that didnt work from the beginning. Spoke to over 10 people for over an hour who have no clue what their doing. This is ridiculous. Ill be speaking to the financial ombudsman.

  • AkhlaqAwan007 🇵🇰 Akhlaq Awan 🇬🇧 🇵🇰 (@AkhlaqAwan007) reported

    @tiffaimee @ThreeUKSupport Hi Aimee go to other network providers. They will get the PAC code for you. 3 don't give you. They will waste your time and energy and they charge you. Their service is very bad don't believe them.

  • APRIL_charity APRIL_charity (@APRIL_charity) reported

    @ThreeUKSupport I have 5G just this month but broadband has no network connection. I can’t find the number you require so can’t get through on phone for support. Need this help now please.

  • AkhlaqAwan007 🇵🇰 Akhlaq Awan 🇬🇧 🇵🇰 (@AkhlaqAwan007) reported

    @SophWalli @ThreeUK Hi soph They will waste your time and energy and they charge you. Their service is very bad don't believe them.

  • tiffaimee Tiff Aimee 💜 (@tiffaimee) reported

    @ThreeUKSupport I've spoken to 4 customer Service operators and no one has been able to transfer my number. I have been trying to do this now for 3 weeks.