3 (Three) Outage Report in West Malling, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent 3 (Three) outage reports came from the following cities: Tonbridge, Maidstone, Gravesend and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 Tonbridge |
Phone | |
| Maidstone |
Total Blackout | |
| Gravesend |
Phone | |
| Coldblow |
Phone | |
| Maidstone |
Internet | |
| Maidstone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Tony Warren
(@TonyWarren34) reported
from
Bexleyheath, England
@ThreeUK is there an issue with the 3 app ? Been trying to change plan for days and unable to do so
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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Deano
(@BedTaker) reported
from
Dartford, England
Hey, @ThreeUK, your 4G signal in this area is ******* ****! Maybe try doing something about it, yeah?
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Bryn
(@brynwilliams81) reported
from
East Farleigh, England
@ThreeUKSupport Your mobile coverage is absolutely terrible all day without been able to make or receive calls £65 a month for what???
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport Thanks for quick reply. There is a few popular attractions around here and they will have the same issue. It’s strange that mobile networks have monopolised on this fact :-(
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Steven Gothard
(@StevenGothard) reported
from
Sutton at Hone, England
@ThreeUK hi can you fix a blackberry curve 9360 possible screen liquid damage please?.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
**Guys need help with a @ThreeUK site problem in #Crayford (Thames Rd) Anyone who could help with a contact regarding no thruput for two months on 4G for my friend. No luck from three Cs** @AD_couk @PedroClarke1
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUK any way you can update your masts to give signal to my hotel I work in and the massive beefeater? Seems we all fall into a black spot for any signal :-( me143as
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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James Maddison
(@JamMad83) reported
from
Crayford, England
@ThreeUK hi my roaming won’t seem to work even though I have good coverage in the da7 area can you help, it has been an issue for 2 days now?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Smith
(@DrCGJS) reported
@ThreeUKSupport @aaronbrockhurst still an issue in 2020: "my3auth.text.generic.error" when trying to reset password
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Mister Abbas | مستر عباس
(@TheShaukatAbbas) reported
@thisisbenr @ThreeUK @ThreeUKSupport Just an update to this - had to factory reset one of Huawei 5G routers to get it working on the three network. Just need to pop down to the B15 postcode and do the other. If you can do the same it may be worth trying. Thanks.
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Chris Taylor
(@chris_taylor21) reported
@ThreeUKSupport hey. I'm not getting any Internet on my phone at the minute. I have signal but no data connection
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JABS
(@tweetsjabs) reported
@ThreeUKSupport I spoke to ur customer team member Ashish...he told me he has cancelled one number out of the two...
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Karen is Correct
(@GetMeAManager) reported
@steve_worrell @ThreeUKSupport Crap service provider?
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xTrade
(@xTradeToken) reported
@ThreeUK Why have i received a bill for a service that didnt work from the beginning. Spoke to over 10 people for over an hour who have no clue what their doing. This is ridiculous. Ill be speaking to the financial ombudsman.
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🇵🇰 Akhlaq Awan 🇬🇧 🇵🇰
(@AkhlaqAwan007) reported
@tiffaimee @ThreeUKSupport Hi Aimee go to other network providers. They will get the PAC code for you. 3 don't give you. They will waste your time and energy and they charge you. Their service is very bad don't believe them.
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APRIL_charity
(@APRIL_charity) reported
@ThreeUKSupport I have 5G just this month but broadband has no network connection. I can’t find the number you require so can’t get through on phone for support. Need this help now please.
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🇵🇰 Akhlaq Awan 🇬🇧 🇵🇰
(@AkhlaqAwan007) reported
@SophWalli @ThreeUK Hi soph They will waste your time and energy and they charge you. Their service is very bad don't believe them.
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Tiff Aimee 💜
(@tiffaimee) reported
@ThreeUKSupport I've spoken to 4 customer Service operators and no one has been able to transfer my number. I have been trying to do this now for 3 weeks.