3 (Three) Outage Report in Walton-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (17%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Northolt, Paddington, London, Camden Town, Hammersmith, Hayes, Wembley, Ealing, Fulham, Belsize Park, Slough, Teddington, Hampstead, Mayfair and Acton.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
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3 (Three) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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lauren (@wanderlaurst) reported from Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Ben Murray (@Ben_Murray) reported from London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
@OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
@ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !
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Stuart Zissman (@stu_ziss) reported from Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK
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Himanshu H Patel (@HimanshuPatel81) reported from Ealing, England
Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
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Maciej Bugala (@Machie_) reported from Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
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R_J_B_11 (@R_J_B) reported from London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜 (@samanthagsmo) reported from Wandsworth, England
@ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
@ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!
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Sam Young (@samyoung45) reported from Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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richard (@rikscha_) reported from Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Sarah 🧡 (@MissusWebb) reported from Ealing, England
@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈
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Depraved Acid (@DepravedAcid) reported from Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Massimo Dighe 🇪🇺 (@mdighe) reported from Paddington, England
@ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢
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Mike Wood (@mikewooduk) reported from Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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Caracasflat (@caracasflat) reported from London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Wiener (@ClareWiener) reported
@ThreeUK finally had a response to my complaint from early February, you tried to contact me 🤔 & to call you on 333 if I'd like to pursue the complaint. Yes I would but when I call 333 you don't recognise 4 for anything else & to try again later! Please advise
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PS (@RedPul_) reported
@ThreeUKSupport Please help me buy a data passport
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Queen B (@QueenWBee) reported
Do not get broadband with @ThreeUK! They think it’s acceptable to not deliver what they promised but for me to pay and be out of pocket. Won’t even reimburse me for it. Worst service I have EVER encounter. I will take them to court, breach of contract! @ThreeUKSupport
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Roisin Wilson (@youlovefashion) reported
@ThreeUK worst customer service and lack of due diligence ever! Fraudulent accounts and can’t log in to cancel . Next stop trading standards and consumer watchdog news desks @MoneySavingExp @BBCRadio4
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Lara Boyd (@MrsLaraBoyd) reported
@ThreeUKSupport Following on from the above, there is still no 4G in our area. My daughters phone (also in my name) doesnt have a 3G option so has no mobile data once out of out Wi-Fi range. I’ve registered a complaint, can you look into why this is still a problem after 10 days?
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Fil (@Fil9905) reported
@ThreeUK upgraded my daughters contract today to the same deal I wanted last Thursday but was told NO, the deal not available to me. How crap is that. We are all with 3 as a family. No LOYALTY. Absolutely shocking and INCOMPETENT customer service. Not willing to help at all!!!
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Paul27hockey (@paulblackhawk) reported
@ThreeUKSupport Still heard nothing!! Shocking service
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Kelly 🍒 (@kellycarlilex) reported
@ThreeUKSupport I left my contract because I had no service in my area due to a long-term issue and moved to another network so can’t ring 333. I was told I could leave free of charge because of this which I have screenshots of and I’ve now received a bill in the post?!
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Kelly 🍒 (@kellycarlilex) reported
@ThreeUK please provide a phone number to contact you that actually works!!! So fed up of the terrible customer service
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S A U L (@sc_est93) reported
@ThreeUK is the worst network in the entire country.