Is 3 (Three) having an outage in Mayfair, Greater London, England?

@ThreeUKSupport Well it’s pretty hard to get a signal 25 metres underground 😛

@ThreeUKSupport No - the odd station doesn’t seem to like me every now and again but Waterloo is consistent. It tells me to call 333 which obviously I can’t do with no signal 😄

3 weeks or more with really bad service and yet, nothing but weekly apologies. Atill keep taking a full monthly charge. Thank you @ThreeUK

@ThreeUKSupport Yes, 3G works fine if you switch off 4G first. It’s more that the signal doesn’t switch over from 4G to 3G correctly. It just stops working dead as you reach the station, booting you out of your phone call or data connection. It happened again just now.

Hey @ThreeUK just to add to your #HumbeBrag campaign about being the best network... I switched to @VodafoneUK after having spent one week in US without internet because an issue or yours. ...that you solved when I left.

@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !

@Payforit_Sucks @ThreeUK @MartinSLewis @nuyoo_fitness Thank you so much I will definitely be looking into this. On Facebook Three replied to me advising that I cap my spending and that I must have signed up using a 2step verification. Its ridiculous advice and I never confirmed such thing! Thanks again

Sad to hear of the end of People's Operator. But charity and business don't go well together. "Smart" move by @ThreeUK to encourage TPO customers to its Smarty service.

@ThreeUKSupport A personal visit might be more apt. This is unbelievable. I’d like to know how often your corporate teams harass people on hospitals beds when they’re just out of paralysis please. Also, your teams clearly throw letters away & cover their backs. I’m stunned at your service.

@ThreeUKSupport wow, I’m recovering from surgery and your customer service reps think it’s hilarious to torture me with petty calls even though I’ve sent letters saying I’m in hospital. Can you call me tomorrow please we seriously need to talk. @ThreeUK

@ThreeUK I can’t believe I let myself get sucked into another two year contract with you 😞your data and phone signal in London is constantly abysmal, for me at least

Worst mobile company ever @ThreeUK 😡

@ThreeUK or even 3G..... or any signal.....

@ThreeUKSupport Dropping down to 3G is the only way to remedy the problem. But it's annoying as I have to keep remembering to turn it on again. Two handsets same issue.

Excellent customer service from @ThreeUK in resolving a billing issue Thoroughly recommend them 👍 📱

@ThreeUKSupport Nobody can offer me help with this. I was completely taken advantage of at your store, and I was sold a lie. A blatant lie.

@ThreeUKSupport I was lied to at your Brixton store, and told my contract could be cancelled with 30 days notice, no fee. I am told today that I have to pay £169. I have been on the phone for over an hour now, speaking with the highest escalation complaints team who have offered me zero solution

@ThreeUK I was blatantly lied to at your Brixton store in October, and now I’m being charged £169 to cancel a contract after being told there was no cancellation fee. Beyond annoyed by the service I received. I was completely conned. Completely and utterly conned.

@ThreeUKSupport An app that uses data doesn't help when I have no data because your sites don't seem to be configured correctly.

@ThreeUK I can only imagine how many of those are gonna be broken in to for food.

@ThreeUKSupport @RumSMiles I agree, the app offers are now dreadful, especially the horrible gambling ones which no-one wants. It's become a pointless app.

@ThreeUK I have 4G roaming switched on. As a @ThreeIreland customer in London why can I not receive or make any messages on social media. #WifiOnly

Have to say hats off to @EE worked remotely today. Mostly remote sessions in weird places today. Tethered to the iPad Pro on the way home to watch films. No issue at all. @ThreeUK on the second line couldn’t even sync email for most of it.

@ThreeUK Well I have to say your service has started to deteriorate to such a degree that it’s time to start looking to another provider. Even in central London 4G speeds are glacial. Roll on contract renewal time.

Why is @ThreeUK network so terrible.

@ThreeUKSupport Yeah, but one out of the three choices is something anyone can get without Wuntu. It's not a Wuntu deal and is objectively the worst choice.

@ThreeUKSupport The spelling error - first tried to resolve it online, but there's no path for that. Was told after phoning support that I can email an ID and it will be resolved. Did so, waited some days for a response. Then learned that they needed additional info (not mentioned), sent today.

@ThreeUKSupport Unfortunately, it looks like the name issue remains unresolved. There was info needed which the phone support didn't mention, so I got an email response today asking for that, and then another automated response saying 'wait 5 more business days'. It's a pretty poor experience.

@ThreeUK My experience with your service so far: Still unresolved issues with connectivity while traveling in Munich. Misspelled name, still not corrected after a phone call and email to support. We're under a month into the contract.

@ThreeUKSupport Yes. To no avail until a mate downloaded the log file from the dongle and pulled the number yesterday. Now cancelled. Doesn’t help with credit file issue.

@ThreeUKSupport Phoned support. Got help with a separate issue (name misspelled when I registered via phone), then transferred. Details I gave the first support person weren't sent to next, & they weren't able to resolve. Did credit me for time without data. 🤞for my next trip I guess. 😕

@ThreeUKSupport That's incorrect. :) It seems like you didn't read the prior thread. I appreciate the support, but I've paid for services (and followed the instructions) - and they didn't work. Please let me know if the best path for resolution is to cancel my contract and find another provider.

@ThreeUKSupport Not good at all! 🤬 You better fix that cheeky! It’s better now though in other areas..

@ThreeUKSupport Hahaha sorry, but the coverage in Westfield London is so bad!!!!!! :(

@ThreeUKSupport Why would I let you know the outcomes once I get the money why don’t you do something about it instead of tweeting like you give a shit

@ThreeUKSupport I was told last week they will refund me and I will have money in 3 working days. I called today and they said they will raise a investigation to call back in 48 hours and then I will find out when my refund will be processed! I also have 2 contracts still with you guys! #poor

Stay away from @ThreeUK worst network and customer service! Cancelled my contract with no termination fee but they still charged me and now taking weeks just to refund because it’s going through investigation! #stayaway worth the extra money to use @EE

@Rockwell7 @Glos7er @HuaweiMobileUK @ThreeUK Glue gate issues

@ThreeUKSupport @jtahoyle When automating your support goes wrong.

@DerrenLitten @ThreeUK @ThreeUKSupport They are beyond awful! Me, along with a few friends, jumped to EE and they are amazing! And you can use your allowances abroad too

Beginning @ThreeUK why is my 4G always so rubbish! Doesn't matter where I go, either at home or the middle of London and my date and signal are still awful! Fed up now 😡😡😡

@ThreeUKSupport Long running dongle contract. Don’t know postcode on which it’s registered, flat out refusal from call centre to process without postcode, therefore unable to cancel contract. Only option to cancel DD. Debt collection letters sent. <— this is not nice

How do you get your puk code without waiting 30 minutes on hold then when customer service realise they can’t persuade you to stay put the phone down on you #shocking service @ThreeUKSupport @ThreeUK

@ThreeUK had a text saying my service would be shut off if i don’t pay my bill but I’ve been trying for days and it doesn’t work!! I can’t make the payment online, it always crashes!

@ThreeUKSupport I but South Ealing station and Acton Town. Always a problem. Not just an incident. Latest phone used.

@ThreeUK You upgraded my account from £9 from £69 WITHOUT me requesting or agreeing with it. Apparently over the phone, however customer service won’t provide proof. This is a SCAM. we changed from O2 last year for the very same reason. Changing again.

@Swim1965 @EE @O2 @ThreeUK Yeah the BT involvement with EE is a bit weird and twisted. They tried buying a couple of years back, but was refused. EE for me has always had the speed I want, no other network touches them speed wise, not ones I have used anyway.

It works fine until @ThreeUK has an outage or a network issue, then it just looks smug and embarrassing.

Had to lend a restaurant some of my @ThreeUK personal hotspot so I could pay my bill. They were on @O2 and suffering from the massive international outage. Thanks @ThreeUK !

people on #02network moaning about it being down try being on @ThreeUK just go to certain parts of London no signal no internet nothing

@ThreeUK It doesn't matter which emoji, probably won't have a good signal to send it

@ThreeUK @ThreeUKSupport 3 love calling there customer lair charging you for something you not used.. in first place as you had foreign sims in them country’s impossible Secondly there over priced I think in the first place!!

@notameadow @ThreeUK @ThreeUKSupport Automation gone wrong. As a @ThreeUK customer we know you don't have choices because of your contract. If you are having problems that we probably won't assist you with please contact @ThreeUKSupport to be ignored.

@TIWaggoner @ThreeUK I’m just waiting for some reply here from them along the lines of ‘oh we’re so sorry you’re having problems please share the postcode’ :) @ThreeUKSupport please don’t.

@TIWaggoner @ThreeUK Too true! I’m sure there are good people working @ThreeUK who know exactly where the problems are - but the cost just doesn’t add up for Excel people. As long as it doesn’t affect revenue, nothing will happen. It’s the same in infosec...

@TIWaggoner @ThreeUK Hah! I just want to get out of the contract I have because I have been cheated that I will get unlimited data, when in fact there is a fine print there about ‘we have congestion problems’. I’m sure I don’t have the power to go against @ThreeUK but I sure as hell will try.

@notameadow @ThreeUK It's looking like we're headed down another path of promise to a cemetery of despair. X/end

@notameadow @ThreeUK Once a carrier heads down a pathway they try and implement least cost. Once they've short changed it for a few years the cost benefit analysis will never allow them to fix. Tech is still too black box for most, even some of those working in the field. And decisions are made 1/x

@TIWaggoner @ThreeUK So from business perspective, there’s no reason to fix it.

@TIWaggoner @ThreeUK It comes down to customer demand. I don’t even want to argue with them as there’s no point (although I will try the lawsuit way). They don’t provide Internet in the most congested areas but there’s WiFi there so the majority will not complain.