3 (Three)

3 (Three) Outage Report in Sandwell, England

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sandwell, England 12/05/2025 14:40

December 05: Problems at 3 (Three)

3 (Three) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, West Bromwich, Tipton, Oldbury, Woodside and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Phone
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomWest Bromwich Internet
United KingdomWest Bromwich Total Blackout
United KingdomTipton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

  • 7DSD 🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported from West Bromwich, England

    @Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • iareed Ian 🐺 (@iareed) reported from Kinvere, England

    @ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?

  • _XeniaKara_ Xenia (@_XeniaKara_) reported from Birmingham, England

    @ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.

  • _XeniaKara_ Xenia (@_XeniaKara_) reported from Birmingham, England

    I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

  • psicorps2000 David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Birmingham, England

    Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.

  • amanmarway batgirl (@amanmarway) reported from West Bromwich, England

    @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

  • Kristoff_Derek 🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺 (@Kristoff_Derek) reported from Birmingham, England

    @ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃

  • philipbase Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

  • JayAulum Jay (@JayAulum) reported from Kidderminster, England

    Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice

  • thetrainbasher busphotography.co.uk (@thetrainbasher) reported from Dudley, England

    @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

  • iamjameslevett James Levett (@iamjameslevett) reported from Wednesfield, England

    I actually can’t deal with how slow SKY broadband is, not to mention how poor the mobile network is.... I miss you @ThreeUK

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

  • psicorps2000 David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Solihull, England

    @shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.

  • moseleyhydey hydey (@moseleyhydey) reported from Birmingham, England

    @ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail

  • philipbase Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport Lol says down please try later

  • Freaky_Radish Benn Sanderson (@Freaky_Radish) reported from Birmingham, England

    @ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • hrbuttpk Hamza Butt (@hrbuttpk) reported

    The customer service is as bad as their broadband. Not recommended! @ThreeUKSupport @ThreeUK

  • hrbuttpk Hamza Butt (@hrbuttpk) reported

    The customer service is as bad as their broadband. Not recommended! @ThreeUKSupport @ThreeUK

  • katiejanemarsh Katie harshy marshy (@katiejanemarsh) reported

    @ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable

  • katiejanemarsh Katie harshy marshy (@katiejanemarsh) reported

    @ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable

  • katiejanemarsh Katie harshy marshy (@katiejanemarsh) reported

    @ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable

  • katiejanemarsh Katie harshy marshy (@katiejanemarsh) reported

    @ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable

  • hrbuttpk Hamza Butt (@hrbuttpk) reported

    The customer service is as bad as their broadband. Not recommended! @ThreeUKSupport @ThreeUK

  • hrbuttpk Hamza Butt (@hrbuttpk) reported

    The customer service is as bad as their broadband. Not recommended! @ThreeUKSupport @ThreeUK

  • katiejanemarsh Katie harshy marshy (@katiejanemarsh) reported

    @ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable

  • katiejanemarsh Katie harshy marshy (@katiejanemarsh) reported

    @ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable