3 (Three) Outage Report in Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sandwell, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Kingswinford and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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Russ Wynn-Smith
(@russmini) reported
from
Redditch, England
Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!
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Sarah James
(@chamario) reported
from
Wednesfield, England
@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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Daniel Herbert
(@Danherbert80) reported
from
Kidderminster, England
Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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ems.
(@eapxxxx) reported
from
Dudley, England
So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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ems.
(@eapxxxx) reported
from
Dudley, England
once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Ansuya Patel-Yorke
(@MrsAPatelYorke) reported
from
Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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sandyp singh
(@phagzy) reported
@ThreeUKSupport -truly shocked I am a 3 Business customer only to receive a text today saying I hit my spending cap while abroad even after discussing this with customer services before leaving and now I cannot call anyone to increase this and I keep getting the same links sent
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CineAnimals
(@CINEFILMS_YT) reported
@ThreeUK never had such a rubbish data provider, 8gb data renewed yesterday, haven’t used 1gb and struggling to even get anything to load on data. Absolutely appalling. Will be cancelling my contract and going elsewhere. Disappointing
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Neil
(@Neilious_81) reported
@ThreeUKSupport hi, does the 5g home broadband service support the 4th generation echo dots do you know? Cheers, Neil 👍🏻
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♡~Donna Mrs Kebab~♡
(@kebabjones76) reported
@ThreeUKSupport we got our 4g broadband couple weeks ago I have written the wrong password down for the router ip address. I can’t log in to my three to see bills asit wants the text code which I need log in to ip
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Put the Subtitles On 🇳🇬
(@CEOofDoing2Much) reported
So @ThreeUK response to my service/data being perennially disgusting in the area I live is: 'We have a lot of customers in this area and we're going to do something undisclosed about that for some undisclosed time in the future.'
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Glenn Clark
(@glennbtn) reported
@ThreeUK @O2 why is your internet so **** I Worthing town centre. On both full signal and 4g but data never works. Come on fix it
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Bats, rats, and alley cats.
(@JeremyHomer) reported
Day 22 and the 3rd weekend of no cell/internet service without a peep from @ThreeUK as to when my entire village can expect to have a fix on both cell towers that serve us. I've been compelled to take out a contract with o2, and will not be renewing my contract with @ThreeUK
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Bats, rats, and alley cats.
(@JeremyHomer) reported
Day 22 and the 4th weekend of no cell/internet service without a peep from @ThreeUK as to when my entire village can expect to have a fix on both cell towers that serve us. I've been compelled to take out a contract with o2, and will not be renewing my contract with @ThreeUK
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Hannah
(@Thisgirl862969) reported
@ThreeUK have you had issues with direct debits? Mine and my husbands both went off yday. Got a message saying we hadn't paid. I went on and paid the bills. Mine was refunded so had to do it again. I checked the bank and there was no attempts for payment? That's why it was late
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Put the Subtitles On 🇳🇬
(@CEOofDoing2Much) reported
'In the meantime, voluntarily downgrade the service you pay for but continue to pay us the same price.' Is that about right @ThreeUK?