3 (Three) Outage Report in Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sandwell, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: West Bromwich, Tipton, Birmingham, Oldbury, Woodside, Bilston and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Internet | |
| West Bromwich |
Total Blackout | |
| Tipton |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.
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Sarah James
(@chamario) reported
from
Wednesfield, England
@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
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Benn Sanderson
(@Freaky_Radish) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.
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Jay
(@JayAulum) reported
from
Kidderminster, England
Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.
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hydey
(@moseleyhydey) reported
from
Birmingham, England
@ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
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David H-T 🏳️🌈🇪🇺🇳🇴🏴
(@psicorps2000) reported
from
Birmingham, England
Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport Lol says down please try later
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺
(@Kristoff_Derek) reported
from
Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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David H-T 🏳️🌈🇪🇺🇳🇴🏴
(@psicorps2000) reported
from
Solihull, England
@shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.
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busphotography.co.uk
(@thetrainbasher) reported
from
Dudley, England
@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
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Ian 🐺
(@iareed) reported
from
Kinvere, England
@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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🌾🚜𝕯𝖆𝖑🍕🍕🍕
(@7DSD) reported
from
West Bromwich, England
@Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Navarrete
(@BrianNa95151812) reported
@ThreeUK im sat in the middle of aldershot ive been in a contract with you guys for a very long time and now im paying stupid money for no service, i was in london a week ago and then had full 5g and nothing was sending, i rang customers service and the guy hang up on me! ....
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Steve Gilbertson
(@swgilbertson) reported
@ThreeUKSupport hey folks, my home 5G broadband has been absolute dog poop this past week or two - are you having service issues and if so will you be reimbursing customers for the lack of connectivity and service? Thanks
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Barbara Barlow
(@joebarb74) reported
@ThreeUK no compassion, rubbish service , rip off
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Grace Atherton
(@graciesfaces) reported
@ThreeUK still waiting for a call regarding a refund on an over charged bill - customer service is shocking! If I wasn’t tied into a contract I’d be leaving straight away.
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Yves Cueni
(@yvescueni) reported
Its 2022 and i still can’t make a normal phone call through whatsapp or facetime with @ThreeUK network! 🤬
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Aaron Saffer
(@adsaffer) reported
@ThreeUKSupport So I have been sent round in circles by your support, all of them are simply reading to me what I can see on the website. Why is there no one from 3 who can actually confirm the issue and what is being done to resolve it?
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elke bledon 20 hawthorn lane coventry
(@smellyfringming) reported
@ThreeUK how embarrassing is this stupid network. Embarrassing
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david mcguire
(@dmcguire29) reported
@ThreeUKSupport Yeah a new customer can get it in 3/4 days.
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Boy In A Blue Coat
(@BoyIABC) reported
@ThreeUKSupport No the complaint wasn't raised on chat, it was raised in a signed and recorded delivery letter. I am more than happy to cut and paste the content of the letter into a Web form, but again, it's a sad reflection that you offer a complaints service but only in certain formats
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Dr Dutchscientist, maligned by Nature 🇳🇱
(@dutchscientist) reported
If they want me to go, so be it. Pay as you Go is NOT a replacement of a SIM only plan, so that's me gone as customer. Especially the automatic move is really poor, but also the move to a ****** package is bad. Very poor customer experience, @ThreeUKSupport