3 (Three) Outage Report in Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sandwell, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Kingswinford, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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ems.
(@eapxxxx) reported
from
Dudley, England
So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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Wesley ਜੱਟ
(@im_wesleyjatt) reported
from
Streetly, England
@GuyOrlov @brattandeaf @ThreeUKSupport My contract end in sept and already looking to move to EE. Cannot get any good signal strength in Birmingham City Centre and Sutton Coldfield town.
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Beside all the stress with corana virus @ThreeUKSupport complain support name Anu ID65278 was extremely rude and it actually piss me off . I want to cancel both contract please . You are causing me stress and anxiety and it a shame after 4 years with @ThreeUK
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Andrew Dickinson
(@agdickinson) reported
from
Solihull, England
@ThreeUKSupport Hi Janet speeds still around 10mbit but full signal on my router. My number is 07491151832. My work Vodafone is 2 bars consistently is 30mbps
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georgia 🕺🏾
(@georgiaareyx) reported
from
Birmingham, England
Sick to death of never having any service!! I don’t even live out in the sticks!!! Can’t wait until September when I can leave @ThreeUK
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.
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Daniel Herbert
(@Danherbert80) reported
from
Kidderminster, England
Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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ems.
(@eapxxxx) reported
from
Dudley, England
once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Anyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue
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Wayne Corbett
(@brummiechef_) reported
from
Birmingham, England
@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou
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Wesley ਜੱਟ
(@im_wesleyjatt) reported
from
Streetly, England
@brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.
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#HelloMyNameisGary
(@GaryRc379) reported
from
Birmingham, England
@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet
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Nick gordon
(@Lordgord1986) reported
from
Wednesfield, England
@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Cydney Dobbs
(@CDobbs94) reported
@ThreeUK @ThreeUKSupport I’ve been waiting for a call back from three since Monday. I’m so angry with the awful customer service I’ve received after being a loyal customer for 10+ years. Do not use three they are awful!!!!!
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Pfizer_Did_Not_Test_For_Transmission_Blocking. T/F
(@flyingfree101) reported
@ThreeUK I lost my phone. I have FaceTime audio on my computer. Telegram and Signal. How can I communicate with you? I want a new SIM to be sent to my registered address but NOT an activated one because my phone may be handed in. Please let me know how I can talk with you.…
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Maysie glitter disco bug 💐🍄👩🏻🎤🌙✨🪩🐞🇺🇦
(@Maysiebug) reported
@ThreeUKSupport I’ve had the issue raised but I’ve heard nothing back it’s been going on a while it just won’t log me in because I’m “not a customer” i am 😢
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Nina
(@strictlynina) reported
@threeuk I am disappointed in your customer service in store.
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Moscha
(@TheRealMoscha) reported
@Ofcom how do I raise a complaint about @ThreeUK service has been terrible for the last 2 months. Drop connection often, I feel this is ground to leave my contract with them
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Brad Livsey
(@Darkfox021) reported
@ThreeUKSupport Bit miffed to learn that because my plan upgraded i've lost my international roaming. Whats the point in being a loyal customer if you're stripping away the benefits? I'll be leaving at the end of my contract
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Francisco Bellera
(@FranBR19) reported
@ThreeUKSupport I'm continually denied access to my account despite change password procedure - I do not receive email/text responses at all. I cannot be accountable for paying a bill plan when I no longer have service access. You need to resolve this.
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Luke Murrell
(@LukeMurrell11) reported
how to contact HR at Three UK @ThreeUK to get a company reference? Following days of trying, has anyone managed to do this can anyone help? thanks
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Dawn
(@dawnee84) reported
@ThreeUKSupport I did. They said there was a problem with a neighbouring mast. This seems to be a new issue though..
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Cydney Dobbs
(@CDobbs94) reported
@ThreeUKSupport They told me they would call me back at 5pm I’m Tuesday. I’ve filed a complaint too and still not heard back. My iPad contract ended in January and three continued to charge me money without my consent and without communication and I want to speak to somebody about this.