3 (Three) Outage Report in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Tamworth, Birmingham, Oldbury, Solihull, Wolverhampton, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.

City	Problem Type	Report Time
Tamworth	Internet	1 day ago
Birmingham	Wi-fi	3 days ago
Birmingham	Internet	3 days ago
Oldbury	Wi-fi	4 days ago
Birmingham	Internet	5 days ago
Solihull	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Gemma Moore (@Gemmz28) reported 22 seconds ago from Birmingham, England

  @ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks

• 
  Akramantonio (@Akram_Antonio9) reported 1 minute ago from Birmingham, England

  @ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment

• 
  Ansuya Patel-Yorke (@MrsAPatelYorke) reported 8 minutes ago from Wolverhampton, England

  @ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??

• 
  𝔫 𝔢 𝔱 𝔱 𝔩 𝔢 (@nataliebates_) reported 11 minutes ago from Birmingham, England

  @ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls

• 
  Sarah James (@chamario) reported 20 minutes ago from Wednesfield, England

  @ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice

• 
  Tom (@TomJersey1234) reported 21 minutes ago from Birmingham, England

  @ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed

• 
  Lee Dawson (@LeeDawson20) reported 26 minutes ago from Dudley, England

  @GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact

• 
  Akramantonio (@Akram_Antonio9) reported 39 minutes ago from Birmingham, England

  @ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport

• 
  Emma Casey (@EmmaJCasey) reported 41 minutes ago from Birmingham, England

  @ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.

• 
  Noel Padgaonkar (@noelpadgaonkar) reported 43 minutes ago from Solihull, England

  Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

• 
  Emma Casey (@EmmaJCasey) reported 44 minutes ago from Birmingham, England

  @virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor

• 
  ems. (@eapxxxx) reported 44 minutes ago from Dudley, England

  once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport

• 
  ems. (@eapxxxx) reported 45 minutes ago from Dudley, England

  So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport

• 
  Jackk. 🃏 (@jackkwalters) reported 46 minutes ago from Birmingham, England

  @ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.

• 
  yas (@yasmine_smithx) reported 47 minutes ago from Birmingham, England

  @ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere

• 
  Noel Padgaonkar (@noelpadgaonkar) reported 49 minutes ago from Solihull, England

  @ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

• 
  Hannah Greenwood (@HannahGreenish) reported 52 minutes ago from Birmingham, England

  @ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

• 
  Tom Morgan (@TomWush) reported 52 minutes ago from Birmingham, England

  @cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

• 
  Daniel Herbert (@Danherbert80) reported 54 minutes ago from Kidderminster, England

  Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3

• 
  batgirl (@amanmarway) reported 58 minutes ago from West Bromwich, England

  @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil McCaffry (@TheAmorpheusOne) reported 6 minutes ago

  @SMARTYMobileUK @threeUK We have had problems with network service in Ashtead, Surrey, for a whole working week. It is time to fix the problem by actually sending someone to the site. Your network status page seems to be inaccurate. Do you know what 'as soon as possible' means?

• 
  ✞ 𝘾𝘼𝙇𝙇𝙀𝘿 𝙏𝙊 𝙎𝙀𝙍𝙑𝙀 ✞ (@ed_called) reported 6 minutes ago

  @ThreeUKSupport Can I get a reply to my issues @ThreeUKSupport You’ve gone all quite on me after asking me to supply details 🤔

• 
  🔥 Chris 🔥 (@cwtek) reported 6 minutes ago

  @Squirezy @ThreeUKSupport Getting the same problem here too, was working yesterday but today just silence when you try to access voicemail.

• 
  JaxRalph1992 (@JaxRalph1992) reported 6 minutes ago

  @ThreeUKSupport Yes terrible

• 
  Mike Walker (@mikewalker74) reported 7 minutes ago from Roade, England

  @ThreeUKSupport @ThreeUK your voicemail services seem to be down there is no automated answer either to pick up messages or if I don't answer they goto no voice. Tested two phone numbers both issue

• 
  Kim (@straynextdoor) reported 11 minutes ago

  @ThreeUKSupport why have you just charged me £5 for GO roam .. not even asking me if i wanted to unlock it….. wtf.

• 
  Paul T SDP ⚒️ (@hammer311273) reported 13 minutes ago

  @ThreeUKSupport Just take a look. No obvious issues but I usually get 4 bars and currently just the 1 bar. Data wise it’s coming up with an E rather than 4G? Not sure what that means.

• 
  Steve ALAW💙🤍💛 (@SteveHaylesALAW) reported 14 minutes ago

  @SMARTYMobileUK @ThreeUK Had no phone service all day, is the local mast broke? (M28 north Walkden area)

• 
  LakerboyRob (@Squirezy) reported 14 minutes ago

  @ThreeUKSupport can't access my voicemail at the moment. Any chance of a fix? Cheers

• 
  HBKid (@HBKonthechin) reported 32 minutes ago

  @ThreeUKSupport @ThreeUK what’s going on with the network I can’t make call or use my data west London area