3 (Three) Outage Report in Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sandwell, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (20%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Oldbury and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Wolverhampton |
Internet | |
| Walsall |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off
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Gareth Humphreys MBE
(@GarethMBE) reported
from
Birmingham, England
@ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌
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Michael Stanfield
(@stanfield81) reported
from
Birmingham, England
@Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....
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Brendon Wilkinson
(@wilkowba74) reported
from
Dudley, England
Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport
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Aniket Aggarwal
(@Agg7Aniket) reported
from
Birmingham, England
@ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.
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Adam
(@AdamCar60698936) reported
from
Birmingham, England
@ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....
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Michael Stanfield
(@stanfield81) reported
from
Redditch, England
@ThreeUKSupport Eventually. 1h 22m phone call and still didn't manage to get it paid do to the IVR and DTMF issue, and no promised call back yesterday. Live Chat agent disconnected chat instantly after waiting about 10 minites. Terrible terrible leaving experience.
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🏳️🌈 Jason S 🏳️🌈
(@jassey73) reported
from
Birmingham, England
@ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent
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Rash
(@rash61271) reported
from
Birmingham, England
@ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!
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Kacey Jones
(@manlikebaldwin) reported
from
Birmingham, England
3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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smd photo
(@smd_photo) reported
@ThreeUK Just support your own customers, More then sixty days and still no Internet in Kew And Brentford.
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ian martin
(@juan_martinez) reported
@ThreeUKSupport Rather than ask me to chat using function that is always “busy/under staffed” why can’t you just fix the issue? Or call me, using my phone number
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Vandy Massey's Art
(@VandyMasseyArt) reported
@ThreeUK customer service calls to ask me about the upgrade. I tell them I didn't order it and I am told it will be stopped. I didn't ask them to call me so gave no security information - and wasn't asked for any. I asked the Live Chat operator to cancel the upgrade.
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neil a downie
(@neiladownie) reported
@ThreeUKSupport Ok...not working again. Engineers working on the masts. Download speed less than 1. Postcode is NE650HF ...please can you tell me when there will be a service again?
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randomguy
(@76Randomguy) reported
@kategarraway @skytv Kate, don’t know if you will see this but in the dire situation you are in you could buy a @ThreeUK mobile broadband WiFi device on a one-month pay as you go deal to tide you over Christmas? If Sky can’t fix it for you. Obviously will cost a little but may be better than nothing
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shaghayegh
(@lIshaghayeghlI) reported
@ThreeUKSupport TW8 0GJ I contacted three many times and they told me to change your provider! Very inconvenient response from Three customer service. I can’t change it , because I have two-years contract with you.
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Craig🇬🇧Mcgillivray🏴
(@craigmcg8) reported
@ThreeUKSupport I’ve been on the web chat Four times to resolve this problem and it isn’t working. I stopped in your store in Stirling and was told to phone as it was an online upgrade and now I’ve been cut off
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neil a downie
(@neiladownie) reported
@ThreeUKSupport On and off for days . I have had to buy a sim from another network to use the internet. Very frustrating.
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Vandy Massey's Art
(@VandyMasseyArt) reported
After more long waits I am told by the @ThreeUKSupport Live Chat Customer Service person says that I need to set up a new password so they can discuss my account with me. Not buying it! I end the chat. I don't receive an email with the chat transcript! Just bad practice? Not sure
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Miss Cunningham🌻
(@Rebecca_Joy17) reported
@ThreeUKSupport I have never been so disgusted in a service than three. Cut me off 3 times, endless live chat conversations, left on hold for 30 minutes plus. I will never give my business to you anymore. Disgrace.