3 (Three) Outage Report in Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sandwell, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Kingswinford, Wolverhampton, Dudley, West Bromwich, Oldbury and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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Ben Markley
(@BenMarkley) reported
from
Tamworth District, England
@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport please explain to me why your network was down for hours from last night to this morning . Couldn’t get either a taxi due to no network and couldn’t transfer cash . Couldn’t also buy train ticket or send email . Until now no message to your customers to apologise
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Rajiv
(@rajivnath) reported
from
Birmingham, England
@PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3
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⚘Phil; Facetious Git.. Tongue deep in cheek.
(@A_Guy_on_Here) reported
from
Birmingham, England
Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)
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🏴راہ نورد 🇵🇰
(@fayyazshahid1) reported
from
Birmingham, England
@ThreeUK Absolutely Unacceptable! We normally always dont get the best service anyway!!! No apologies Compensate Customers!!!! Enough is enough!!!
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Wesley Zubair ਜੱਟ
(@im_wesleyjatt) reported
from
Birmingham, England
@Saltbar @ThreeUK Absolutely, miss out quite a lot yesterday due to network down, hope we get some payment reduce in next billing.
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wendyclaire
(@wendyclaire) reported
from
Birmingham, England
@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
The worst decision I made was to sign up with @ThreeUK someone get me out of this contract! #threedown
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Numann Haque
(@numann_haque) reported
from
Birmingham, England
@_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞
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Ben Hills-Jones
(@beninbrighton) reported
from
Birmingham, England
@ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good
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#HotHouse🏠
(@ChizBoiii) reported
from
Birmingham, England
@ThreeUKSupport can we have the service we are paying for please...
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Tom
(@stowtom2010) reported
from
Birmingham, England
Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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S-X
(@producerSX) reported
from
Wolverhampton, England
@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK @Threedown today has been like morse code having a phone that is intermittent and not being able to keep in touch for up to date.😪😪I think a goodie bag would help me forget the inconvenience
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Birmingham, England
90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK
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leasé
(@ellessedemi) reported
from
Birmingham, England
@ThreeUK hello, its my birthday. Why is your network been down for over 10 hours. I don’t have time for this. Sort it out right now.
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Tom
(@Tomavfc15) reported
from
Birmingham, England
@ThreeUK are bloody awful 😭😭😭
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Andrea Stone 🧘🏽♂️
(@andrea_stoneCSC) reported
from
Birmingham, England
😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Ritchie
(@davejritchie) reported
@ThreeUKSupport That's pretty pathetic response in this day and age. Your IT systems should be able to recognise an emergency number and not cut it off. If not then this is something your IT folk should be sorting now. Sure I'm not the only one who thought @NHS24 were blame. When its @ThreeUK
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Elliot Brough
(@elliotblueboys) reported
from
Camberwell, England
@ThreeUKSupport Congested, it was all night and I recieved a message saying my provider had temporary turned the signal off!!!!
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Dave Ritchie
(@davejritchie) reported
@ThreeUKSupport So how do i get past this? Don't have landline. Need to contact 111 for 81 year old mum and still long waiting time. You haven't provided any solution!
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Ammar Haj Ahmad
(@AmmarHajAhmad) reported
from
Hammersmith, England
@ThreeUKSupport Can you provide a solution please?
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Dave Ritchie
(@davejritchie) reported
@ThreeUKSupport Think it is absolutely shocking that you cut calls to emergency numbers. I had to call 111 last night for my 81 year old mum. Waiting time was 2 hours. Just before 2 hours up call was disconnected. Tried again and same thing happened. @NHS24 do not cut calls.
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Fred
(@froddd) reported
@ThreeUKSupport I’ve finally left your terrible customer service behind for another network. However, I’ve just received a final bill for £9.37, which includes a £10.49 early termination fee. This is odd, given I was told there would be no charge for cancelling, and also…
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OfficiallyPanda
(@OfficiallyPanda) reported
@ThreeUKSupport hi, me and my wife have very slow internet on our phones. We are in Windsor. Says we have 4G/5G with full signal but when we do speed tests it’s showing 1Mb download and 0.5 upload ….
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NHS 24
(@NHS24) reported
@davejritchie @ThreeUKSupport We’re really sorry for the long wait time Dave. Our service is exceptionally busy. If you can use Wi-Fi calling or a landline, your call should not be cut off by your mobile provider. Sending Best wishes to your mum.
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Name cannot be blank
(@thateejitsteve) reported
@DorisVulva @ThreeUKSupport Did you manage to reset the hub? If the password still doesnt work, i'd take it back to 3. Even if they power it on in the shop they should be able to get you connected or replace the hub. Don't leave without a working one or your money back.
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NHS 24
(@NHS24) reported
@xElleJaayx @emmaawhitehead_ @ThreeUK Hello Elle. Apologies for your long wait while our service is exceptionally busy. If you can use Wi-Fi calling or a landline your call should not be cut off. Take care.