3 (Three) Outage Report in Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sandwell, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, Oldbury, Kingswinford, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
TV | |
| Birmingham |
Phone | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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Russ Wynn-Smith
(@russmini) reported
from
Redditch, England
Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!
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Ansuya Patel-Yorke
(@MrsAPatelYorke) reported
from
Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Ian 🐺
(@iareed) reported
from
Kinvere, England
@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Jay
(@JayAulum) reported
from
Kidderminster, England
Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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ems.
(@eapxxxx) reported
from
Dudley, England
once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Sarah James
(@chamario) reported
from
Wednesfield, England
@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
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ems.
(@eapxxxx) reported
from
Dudley, England
So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Libby🌺
(@libbyveronaa) reported
@ThreeUKSupport I have waited over 2 months for a device to be repaired and resolved through your insurance supplier with NOTHING being done. Square Trade are the WORST. WHY am I expected to pay for a device that you and your insurance providers cant even be bothered to repair!?
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kayleigh white
(@Mum24DogsUK) reported
@ThreeUKSupport Tried that four times and it’s literally like talking to children. Conflicting messages, errors, and no understanding of my request. Lies all the time. I’ve sent images to DM. Will be going to another company because clearly an hour on chat today has achieved nothing!
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Geoff.
(@geoffhubbert) reported
How lovely of @ThreeUK to give me a late Christmas gift of a £5 a month increase unless I shackle myself to a 24 month contract. You just lost a long term customer and no, I won't be calling customer services to discuss this before you suggest it.
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James black
(@GBlankcanvas67) reported
@ThreeUKSupport It's not the point of being offered anything it's the fact that your company is blatantly lying by first saying it fixed and engineers saying the same when it's not then being told again there is still a problem when I report it 3 weeks after that and for it now to be going 1/2
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JR-J
(@JRJUK) reported
@ThreeUKSupport Hi there, Yes I do nor ally get 5G indoors. I'm now barely getting 3G, I've tried in a different phone and having the same issues.
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Joe And The Scot 🇺🇸🏴
(@JoeAndTheScot) reported
So @ThreeUK mis-sold a contract. Then they cut you off while abroad, during a global pandemic. No service, no payment. Next they start demanding payment. You're abroad, global pandemic. You own the phone, they want payment anyway. But no service.
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Rita _2174
(@JessicaRitah) reported
@ThreeUKSupport My post code is PE2 5SQ but the issue doesn’t happen when am only within that post code but with other areas that I visit
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport @chloeflo1995 Because Three are run by criminals, lying continuously while not delivering service, while charging customers the full amount? (ps if you dispute "lying" - sue me?)
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Jay the stock guy!
(@Jaythestockguy1) reported
@threeuk Basha saying 45 pounds is stolen by Three, bad luck customer!
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Yvonne Green
(@ygreenfamily) reported
@ThreeUKSupport I was expecting a new sim on 22nd which still hasn’t arrived. Tried to call all contact numbers on your site but all unrecognised. Can you help?