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3 (Three)

3 (Three) outages and service status in Sandwell, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Sandwell, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 14, 9:14 PM GMT+1.
  • 52% Internet (52%)
  • 24% Phone (24%)
  • 12% Wi-fi (12%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, Tamworth, Oldbury, Solihull, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.

CityProblem TypeReport Time
Wolverhampton Phone 2 days ago
Birmingham Internet 5 days ago
Birmingham Phone 5 days ago
Birmingham Wi-fi 6 days ago
Tamworth Internet 10 days ago
Birmingham Wi-fi 12 days ago

Nearby cities with recent reports

Birmingham

3 recent signals

5 days ago
Wolverhampton

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

  • _XeniaKara_
    Xenia (@_XeniaKara_) reported from Birmingham, England

    I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.

  • HannahGreenish
    Hannah Greenwood (@HannahGreenish) reported from Birmingham, England

    @ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

  • 7DSD
    🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported from West Bromwich, England

    @Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

  • stowtom2010
    Tom (@stowtom2010) reported from Birmingham, England

    Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...

  • Tomavfc15
    Tom (@Tomavfc15) reported from Birmingham, England

    @ThreeUK are bloody awful 😭😭😭

  • georgiaareyx
    georgia 🕺🏾 (@georgiaareyx) reported from Birmingham, England

    Sick to death of never having any service!! I don’t even live out in the sticks!!! Can’t wait until September when I can leave @ThreeUK

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUK @ThreeUKSupport please fix your network it 2020 omg I have a migraine with this connection 🥵🥵😩😞

  • agdickinson
    Andrew Dickinson (@agdickinson) reported from Solihull, England

    @ThreeUKSupport Hi Janet speeds still around 10mbit but full signal on my router. My number is 07491151832. My work Vodafone is 2 bars consistently is 30mbps

  • eapxxxx
    ems. (@eapxxxx) reported from Dudley, England

    So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?

  • Danherbert80
    Daniel Herbert (@Danherbert80) reported from Kidderminster, England

    Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡

  • Locket1975
    Lucy Calleia (@Locket1975) reported from Woodside, England

    @cookies71 @ThreeUK I feel your pain DY6 it's just awful, so glad my contacts up

  • TeamAirsy
    Airsy 💫🌻 (@TeamAirsy) reported from Sheldon, England

    Hi @ThreeUK please tell me you didn’t accidentally set the emergency alert to go off at 3am… #emergencyalert

  • brummiechef_
    Wayne Corbett (@brummiechef_) reported from Birmingham, England

    @ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou

  • SteWill1978
    Stephen Willetts (@SteWill1978) reported from West Bromwich, England

    @vocster @ThreeUK Me and my wife had it purely for the travel aspect, I've got no issues with the service at all but I will be looking around now, sky say they're not going to bring in charges for roaming but I've heard mixed reviews.

  • amanmarway
    batgirl (@amanmarway) reported from West Bromwich, England

    @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUK I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it.

  • deligatedgeek
    mark (@deligatedgeek) reported

    I ask @ThreeUK about failing over to @VodafoneUK as they advertise and they said it will take years for this to happen. They advised me to get a PAC and go to another supplier. @Ofcom are three obliged to fix faults of their own network?

  • petermidgley
    Peter Midgley ☀️ (@petermidgley) reported

    @ThreeUKSupport Internet seems to be down in the SL99DH area. Thanks.

  • woodenscot
    Graeme (@woodenscot) reported

    .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

  • Rambles40
    Rambles (@Rambles40) reported

    @matthayesthfc @ThreeUKSupport Honestly three are the worst company I have ever dealt with and I've dealt with some horrible companies. They are so so so poor that I genuinely don't know how they function

  • caedmon_m
    Caedmon Mullin (@caedmon_m) reported

    Hey @ThreeUK you've suspended my child's phone account, I need to contact them, your support lines are down and your AI chat has just given me a link to a dedicated bereavement support page. Are you ******* kidding me?

  • michaelfromuk
    Mike Flint from the UK (@michaelfromuk) reported

    @ThreeUKSupport Not been able to receive any text/sms messages since Monday. As a result, can't login to bank and missed GP appointment. When will issue be fixed? Status shows "there's a problem' but no useful info.

  • televisiondavid
    Television David (@televisiondavid) reported

    Anyone else having problems with the Three+ app? @ThreeUK @ThreeUKSupport Login failures on the app and browser. Both biometric and direct input.

  • UKBeautyOnline
    UK Beauty Online (@UKBeautyOnline) reported

    @ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service

  • chrisbignell
    Chris Bignell (@chrisbignell) reported

    Three (@ThreeUK) absolutely the worst customer service I've experienced. Just cut me off on business chat, previously useless in store and online. Constantly promised calls that do not materialize. Absolute joke...