3 (Three) Outage Report in Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sandwell, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Kingswinford, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Total Blackout | |
| Wolverhampton |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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Rash
(@rash61271) reported
from
Birmingham, England
@ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.
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Pete
(@Thefurrytrucker) reported
from
West Bromwich, England
Just got a text message from @ThreeUK to tell me how much internet I’ve used this month... ...AT 00:55 AT NIGHT. **** OFF. I DON’T CARE. I’M TRYING TO SLEEP!😡😡😡
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌
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Gareth Humphreys MBE
(@GarethMBE) reported
from
Birmingham, England
@ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process
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Brendon Wilkinson
(@wilkowba74) reported
from
Dudley, England
Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.
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daniel
(@field133) reported
from
Dudley, England
@ThreeUKSupport Had to sort out confusion over my bill and had a lovely lady sort this out for me without hassle and even added in something's I didn't even ask for as in reconnecting me as I've been valued customer for over 10 years such a cracking call
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Michael Stanfield
(@stanfield81) reported
from
Birmingham, England
@Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....
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Sadie Jones
(@CityliciousSJ) reported
from
Birmingham, England
@ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.
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🏳️🌈 Jason S 🏳️🌈
(@jassey73) reported
from
Birmingham, England
@ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Aniket Aggarwal
(@Agg7Aniket) reported
from
Birmingham, England
@ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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Adam
(@AdamCar60698936) reported
from
Birmingham, England
@ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK absolutely fantastic customer service experience again could not thank you enough for the service support and understanding 😁
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Kacey Jones
(@manlikebaldwin) reported
from
Birmingham, England
3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@Jameswoosnam10) reported
@ThreeUK Hi I have unlimited data with you, and there’s never a problem but for some reason I cannot get any 3G/4G and I’ve tried everything today
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
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ROSIE
(@Rosie1962Rosie) reported
@ThreeUKSupport 2/2 so basically im PAYING for their errors what i shd do is cancel the whole thing im on FURLOUGH not certain if ill hve a job 31/1/21 paying for their mistakes is not fair weve been with 3 for 10yrs & treated like c**p
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Tactical Flea
(@FleaTactical) reported
@ThreeUKSupport Nothing was advised after spending an hour waiting! I gave up and called instead, I was essentially told and I quote "we don't know what the issue is because everything seems fine" I rely on your Network to be able to work & keep in touch with family!
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jezzaf
(@jezzaf3) reported
And you have no comment to make?? No apology considering you told me on Monday that work was due to complete that day?? I’m now missing business calls due to the ongoing disruption. Like I said @threeuk you’re about to lose a customer. Your silence just annoys me even more. 🤬
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Sarah Forrest
(@coedwiggle) reported
@ThreeUKSupport I used the link yes. I spoke to 'Peter'. He said there is still no response from warehouse. Also I spoke on the phone to a Raj, said the same. Ongoing since August. Always the same, but my credit rating being affected by missed payments. Been a 3 customer for 12 years or more!
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Amigo Loans
(@amigoloans) reported
@XtremeDesign_UK @ThreeUK @Ofcom Hi there, I'm very sorry to hear this! We never cold-call and will only contact our customers on numbers they've provided, but it sounds as though a phone number may have been recorded incorrectly. Please could you DM us so we can look into this? Thanks, Amigo
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CG
(@chezgoode) reported
@SimmySimzx @ThreeUK @ThreeUKSupport Have a look on mobile phones direct, I’m not sure if they have Three but you can order phones from there and new contracts etc on the same network you’re on!
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stunna.
(@lamidayyy) reported
I blame myself for having stayed with @ThreeUK network all these years. Nothing but issues with this horrid line 😭
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James
(@JamesAnderson_2) reported
@ThreeUKSupport hi my app is telling me that an “upgrade is processing” however I never started an upgrade so I need to know what’s happening. The live chat said come back later