3 (Three) Outage Report in Oxted, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Oxted, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Oxted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Oxted, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Crawley, Epsom, Croydon, Caterham, Reigate, Redhill, Morden, Dartford and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Crawley |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| Epsom |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Oxted, England
Latest outage, problems and issue reports in Oxted and nearby locations:
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kinnusai
(@Kinnusai1) reported
@ThreeUKSupport Still waiting for a sim i received on 22nd january to be activated and have contacted customer support SIX times only for each member of staff to give me a deadline they then miss without bothering to update me. Really **** service.
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nikki_wrench (she/her)
(@NikkiFundraiser) reported
Having a proper 'Karen' moment today, fuelled by the customer service advisor at @DPDgroup_news telling me that, despite them holding my parcel, "nobody at DPD can help you, sorry". Erm...what? Seriously, upgrading with @ThreeUK was quite possibly my stupidest moment to date.
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Phil Gyford
(@philgyford) reported
@ThreeUKSupport 👋🏻 Incredibly slow data speeds in HR2 today, both on my phone and from our 4G broadband box. I've turned both on and off a few times. Nothing showing in your Network Status checker. Has the wind blown the internet bits away? xx
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Ms Harkness ❤️
(@cer0deacer0) reported
@ThreeUKSupport Then I was missold a contract, will be contract your representatives ASAP. This is why @EE will always be the best network.
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That’s all 💚🤍💜
(@ijyodesu) reported
@notchnut @ThreeUKSupport Yeah I just went on their help chat for same issue & they told me I need to share credit card or other financial info to verify my age! As if! I have had a direct debit set up with them for long enough that they should know I’m an adult. Wtf?!
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Martin Wallis
(@nitramsillaw) reported
@emilyblakebs @ThreeUK @EE are a 1000000% better network, slightly more expensive but you really do get what you pay for.
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Busy playing golf
(@Topp_E) reported
@ThreeUK @SamsungUK No service yet again. Only 12 days until BT delivers new broadband and then I can cancel Three’s rubbish service.
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Curt
(@fingerlesscurt) reported
@ThreeUK your customer service is absolutely shocking.
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Rastko Suknjaja
(@Rastsukin) reported
Hey @ThreeUK, I’m getting calls from 0333 338 1063 for days already and they hang up as soon as I answer. It’s bothering me. Can you make it stop or I’ll be forced to block that number. Thanks.
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Chris Cain
(@CaptainHippo) reported
@ThreeUKSupport hi - am trying to log into my 5G router and am being told the security certificate for it has expired. Looking at details it did indeed expire on 26 Dec 2021. I don't want to override and login to an untrusted site. Please advise.