3 (Three) Outage Report in Oxted, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Oxted, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Oxted, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Oxted, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Mitcham, Epsom, Beckenham, and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 2 days ago |
|
Epsom
|
Phone | 24 days ago |
|
Beckenham
|
Internet | 25 days ago |
|
Croydon
|
Phone | 1 month ago |
|
Croydon
|
Wi-fi | 1 month ago |
|
Crawley
|
Internet | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Oxted, England
Latest outage, problems and issue reports in Oxted and nearby locations:
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Kieran (@kieranhistweets) reported from Croydon, EnglandConsistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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David Ratcliffe (@Edrat77) reported from Lambeth, England@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.
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Ranjan Mallya (@RanjanMallya) reported from Croydon, England@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Ranjan Mallya (@RanjanMallya) reported from Croydon, England@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Ranjan Mallya (@RanjanMallya) reported from Croydon, EnglandDear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Ali (@Ali_Piracha12) reported from Croydon, England@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Croydon, England@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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neeraj chawla (@neerajchawla22) reported from Redhill, England@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Gary/Gawy (@MrSouthLondon) reported from Bromley, England@LukeChels @ThreeUK I hope you find a service which works for you
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Benoit Berthe Siward (@TheSiward) reported from Lambeth, England@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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Service please (@Unhappyconsume1) reported from Crawley, England@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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Nickle Arse (@Brunts1980) reported from Lambeth, England@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Ranjan Mallya (@RanjanMallya) reported from Croydon, England@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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chris crowley (@SW19lunchie) reported from Merton, EnglandStill no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Gary/Gawy (@MrSouthLondon) reported from Bromley, England@LukeChels @ThreeUK I’ve never had a problem with Three myself, I used to be with them a number of years ago and always found them reliable
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Christopher Golds (@chrisgolds) reported from Lambeth, England@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Gary/Gawy (@MrSouthLondon) reported from Bromley, England@BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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Guy Armitage (@guyarmitage) reported from Lambeth, England. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Adiza Shardow 🇬🇭 🏴 (@adizadiva7) reported from Lambeth, EnglandSame here talk about bad timeline lol @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Becki Charlotte (@BeckiCharlotte_) reported@ThreeUKSupport I’d call and speak to customer services...except I can’t
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syma (@syma80) reported@ThreeUK Very disappointed wth the service from @ThreeUK. Awaiting for email confirmation I was promised would be within 24hrs yet 4 days later no response @ThreeUK get back to me ASAP as its affected by mortgage completion & credit file
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Jhorganne Carvalho (@JhorganneC) reported@ThreeUK why do I have people ringing me saying the have missed my call when I never rang them? It happened 3 times.
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Becki Charlotte (@BeckiCharlotte_) reported@ThreeUKSupport I’ve never given any incorrect information at all
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Steve (@Steve_NHS) reported@virginmedia service status shows nothing is wrong..only after complaints shows there’s an issue. getting update text 24h later saying all fixed isn’t helpful. I’ve bought a @ThreeUK sim to help, until Virgin contract ends as I need reliability to connect our NHS systems when Virgin is down.
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Becki Charlotte (@BeckiCharlotte_) reported@ThreeUKSupport They all match name, dob, address and memorable name - but apparently because I haven’t made an outbound call over a minute in the last 7 days (apparently calling Three customer service for 20mins yesterday doesn’t count) I can’t be verified to be put through to speak to anyone
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Ichis dad (@Ichisdad2) reported@ThreeUKSupport It's never easy I give uop. I had the app the other day and then the other evening I went to use it and the message was it was unavailable till the next day. When I tried to use it it didn't work. I can get the info I need by 333. I'll reinstall it over the weekend. Thanks v much
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♡~Donna Mrs Kebab~♡ (@kebabjones76) reported@ThreeUKSupport hi I need some help with some direct debits that have come out of my acc.
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Deirdre McLaughlin (@DeiMcL) reported@ThreeUKSupport Yes, but by suggesting I pick up a local SIM you are essentially suggesting I find an additional provider when I have paid Three for months without service. Really disappointing options given we are amidst a global pandemic.
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Spencer Gough (@SpencerGough2) reported@ThreeUKSupport I am not a three customer tho and I don’t know what post code was used to take out the acc tho so what do I do now ?