3 (Three) Outage Report in Maldon, Essex, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Maldon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Maldon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Maldon, England
Latest outage, problems and issue reports in Maldon and nearby locations:
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AdamLewisBull
(@AdamLewisBull) reported
from
Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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Lily Smith
(@LilyMaeSmith_) reported
from
Basildon, England
Remind me to never go with @ThreeUKSupport again 😤😤
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moonpunk
(@moonpunk) reported
from
Great Notley, England
@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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eBayScope
(@LouLuiScope) reported
from
Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
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Peter Mabbutt
(@HypnoPeter) reported
from
Rochford, England
@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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⚓Ian⚓
(@SeadogSpurs) reported
from
Braintree, England
If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works
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Lily Smith
(@LilyMaeSmith_) reported
from
Basildon, England
When is @ThreeUKSupport actually going to help customers 🧐🧐
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Ade Dehinbo
(@ade_dehinbo) reported
from
Colchester, England
@ThreeUKSupport Please have the decency to read the feed properly before asking daft questions ... as I have already stated I never cancelled anything, I merely informed you that as of the 18/9 (the date my contract finished) I no longer wished to be use your services! Nothing more nothing less
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Jody FMS PUNX
(@Jody_FMS_Carter) reported
from
Rochford, England
@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ianc
(@yanto007) reported
@ThreeUKSupport have 4 contracts with yourselves, daughters have updated the app months ago and can't login as there's a pin to open it, can't ever remember setting one up - help??
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Anna BP
(@dreamtoinspire) reported
@ThreeUKSupport I've had no working wifi in N19 since midday yesterday. Throughout most of yesterday and this morning so far network status said down due to maintenance, however the status page is now saying no issues with the postcode but we still have no internet. Any update?
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Be_Fiji
(@_BeFiji_) reported
@ThreeUKSupport I like how you have boyfriend a broken phone and you promised to refund him upon its return to you. Now he’s being told nothings wrong and you won’t refund. Absolutely disgusting, I’ve listened to your useless phone support staff. Financial ombudsman?
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rex tyler DTM
(@rextyler2) reported
@ThreeUK I have trued to contact you three times and nobody has been able to help me because i cannot remember mynpassword. I have been with you years but inhave an iphone and two i pads but unless you can help me I will have to elsewhere Rex
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Stephen Murray
(@stronghose) reported
@ThreeUK still no resolution to my ongoing complaint after speaking with Annem on 10/112020 with a case ref 29812635. Going on for 6 months and I still haven’t received money back for phone and contract Not received. I am contacted 3 times a day. 3 can’t even change my address!
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sashahanau
(@sashahanau) reported
.@ThreeUK customer service is so bad that after me waiting patiently for 5 months for a refund from them, they decide to send my account to debt collectors. During a pandemic too! This is after I’ve spent 6 hrs on calls and live chat, spoken to 8 people and had 3 hang up on me.
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John Keown
(@flippin_mental) reported
@ThreeUKSupport Hi Mark, full postcode is G468LD! This happens most nights after about 5pm. And has been doing so for about 6months now. I gave 3 the benefit of the doubt this issue might resolve itself but it seems pretty pointless rolling out 5G when my 4G doesn’t even work
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simon pogue
(@singbabysingj) reported
@ThreeUK Shocking customer service from Three Contacted 5 departments all unable to assist cut off 3 times Live chat useless Taken money from my account when I cancelled 2 contracts Told me they will put me through to head office in Glasgow then cut me off. SHOCKING STAY CLEAR
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Rosie Elliott
(@RosieElliott18) reported
@ThreeUKSupport Please can this be resolved ASAP, I would like to get an upgrade but having tried for three days in a row with no resolution I may as well switch providers while I can
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Stephen Murray
(@stronghose) reported
@ThreeUKSupport I have spent many hours talking to your complaints team, phone was never received. I have lived house and until I cancelled the DD I was being charged: I have been told several times that it has been resolved. And have emailed your proof@ with change of details as advised.