3 (Three) Outage Report in Ickenham, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ickenham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at 3 (Three)
3 (Three) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ickenham, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Paddington, Ruislip, Hampstead, Hounslow, St Albans, Wandsworth, Ealing, Hayes, Kensington, Merton, Slough, Southall and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ickenham, England
Latest outage, problems and issue reports in Ickenham and nearby locations:
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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⋆☆ 𝒥𝑒𝓈𝓈 ⁷ᴀᴛ ʜᴏᴍᴇ☆⋆💜⋆ ⟭⟬ 𝙿𝚊𝚛𝚝 𝚛𝚎𝚜𝚝 ⟬⟭
(@Jubballama) reported
from
Barnet, England
Hi @ThreeUK I have absolutely no signal when going around London?????? Again, how many times is this gonna happen 🙃
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Munier
(@munierparker) reported
Got email from @virginmedia: 120Mbps broadband +£7pm, no charge cancel if I'm not happy. I had to practically beg the guy on the phone to cancel it. If u're wondering, I got a @ThreeUK 5G router on 24m contract for £20pm & hit 520Mpbs + 50% discount on 5G unlimited for mobile.
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Lee Donaghy
(@LeeDonaghy) reported
@ThreeUKSupport yet it does. Your systems are clearly not fit for purpose, neither the way you automate your network monitoring, nor your customer service
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Known-T
(@teewallacex) reported
@ThreeUKSupport What do you plan on doing to fix this? My billing date was changed without my knowledge amongst other issues and no one will let me complain. I’ve contacted the financial ombudsman at this point
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Emma Bahl
(@blahblahbahl) reported
@ThreeUK when will issue in Glasgow G20 be resolved. Got absolutely no signal at the moment. Thanks
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Chris Round
(@roundyuk) reported
@ThreeUKSupport Didn't solve it...how can I get technical support for this? There must be a way of digging out error logs or something?
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Clare-REAL socialists wear masks 😷
(@ClareQ12) reported
@ThreeUKSupport So they got back to me. Can you guess what they said? "Follow the ridiculous long winded instructions for resetting your memorable information on an account you no longer have..." Appalling customer service...
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Chris Round
(@roundyuk) reported
@ThreeUKSupport Hey Joe, it just never connects... Seemed to work fine when I first got the phone, now nothing. No changes in hardware my side from a WiFi perspective.
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Javelin Sam
(@javelinsam) reported
@ThreeUKSupport why is it that when I get to Stratford INTERNATIONAL train station you guys seem incapable of providing a network connection. This has been going on for at least the last 10 years that I've been using the station
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julian holtom
(@SpazWinchester) reported
@ThreeUKSupport Do you take me for an idiot? Clearly I know how to find the correct No. 8 hours of my life I’ll never get back because your back office in India is in total disarray with a new OS being installed. The left hand hasn’t a clue what the right is doing. Utterly shambolic.
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S Hamed
(@SHmedpblic) reported
@ThreeUK hi, I renewed my SIM Only contract and was told I would get 6 months discounted to half price, for which I have email proof. However it's only 2 months in and you've taken a direct debit for the full amount. Please help with this