3 (Three) Outage in Hornsey, Greater London, England

@ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.

@AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.

@AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.

Since I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.

My experience of @ThreeUKSupport has been terrible. A call centre in India picks up my calls. The customer service operatives do not know the areas in London where I have no network coverage. They ask for post codes which is nonsense really. Overall terrible experience.

I have been having a terrible service from @ThreeUK. There is no network in various parts of North and East London where I'm passing through. I make important phone calls using hands free in my car but the network drops completely in so many areas. I have raised it with @ThreeUK.

How on earth now is there no service at London Blackfriars !! What on earth is going with your awful network??? Spend some bloody money and fix it @ThreeUK #Three

@ThreeUK @OfficialRandL If I wanted tickets I’m sure I wouldn’t go via you bunch of clowns to get them. Without doubt the shittest network going.

@alexxweller @ThreeUK I have used O2 for years decent service and prices

@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

@ThreeUK your shop in Cannon Street has **** customer service, sort it out

@ThreeUKSupport Not last night as it was past 10, we have been in touch with three through Twitter several times in the last couple of months. I will try and get in touch later today but we have reached formal complaint stage. These "working on issues in area" are near constant now.

Absolutely sick to death with @ThreeUK home broadband, amazing when we took it then as soon as 3 months passed it's been so poor and inconsistent we've had to take out extra data on our ee mobile packages in order to work and watch tv. Complaint incoming, we've had ENOUGH. 🤬🤬🤬

@ThreeUK pls explain your total lack of coverage at London Victoria station ?? It’s utterly unacceptable.. Not fit for service

@ThreeUK how on earth do you have e no mobile signal at London’s Victoria station ??? Your service levels are actually just embarrassing these days ! I’ve been a customer for over 15 years I will NOT be renewing

@ThreeUK why is your network in London so terrible these days? Full signal, 4G - no internet. I have forgotten the last time I was able to make a successful cellular call whilst in central London. How the mighty have fallen!

@ThreeUKSupport Also I'm talking about 5G Broadband so would imagine 3G congestion shouldn't be an issue 👀

@ThreeUKSupport Yep haven't moved house yet. Have reset the router, the signal is good (90 on the test thing) but just naff speeds. And still no wired connection though I'm checking if that is a Windows Update error.

@ThreeUK problems in central London with service ?? What’s happening??

@ThreeUKSupport I have had no signal on my phone for over a day now, any idea what is going on? Thanks

@ThreeUKSupport my 4G is not working so I can’t access the app store, netflix or snapchat. my friends who use Three also can’t access these apps :/

@ThreeUKSupport @AmieLambley @ThreeUKSupport why are you still not admitting this is a three issue. All other networks work fine and going via a vpn works- suggests an issue at your end

@ThreeUKSupport @SonradanEnglish Kirsty, you know very well what the issue is. Find a more diplomatic way, be truthful. @ofcom - they're at it again, constant lying, but their own higher lever support people admit the service in London has been broken for 7 months and that they withhold this info from customers

@ThreeUK how long will it be before the issue in NE37 1su is fixed please?

@ThreeUK Snapchat, Netflix and Apple Music down since yesterday across all devices that I connect to mast and my 3 hub. All work absolutely fine on other wifi networks. You must have an issue

sick of being told to contact the other company about snapchat not working on three data. sort it out please @ThreeUKSupport @snapchatsupport

@ThreeUKSupport @samorris6182 Also having the error NW-2-5. No issues using any other network.

@ThreeUKSupport Good morning. We've had issues with our service in W2 since last night. Anything going on? Thanks.

@Quixotic__Kitty @whaleyola @ThreeUKSupport I'm on Three asweel and I have the same problem with Netflix 😡😡😡😡😡😡😡😡🤬🤬🤬🤬🤬.