3 (Three) Outage Report in Hetton-Le-Hole, Sunderland, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hetton-Le-Hole, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hetton-Le-Hole, Sunderland, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Gateshead, South Shields, Bishop Auckland, Hartlepool, Spennymoor and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Hetton-Le-Hole, England
Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Julie 'Jules' Walker
(@Colins_kitten) reported
from
Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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'Camerado' Cal Desmond-Pearson (The Social Hermit)
(@SocialHermitCal) reported
from
Newcastle upon Tyne, England
Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Sam
(@purplelime) reported
from
South Shields, England
@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mathew Cunniam
(@MathewCunniam) reported
@ThreeUKSupport I have spoken to customer services over and over! I was literally told by customer service to email three using the email on their website, surprise surprise another lie! You people are an absolute joke!
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Draegarth 💙 👣 🔜 #CFz2022 #AC2022
(@Draegarth) reported
Commuting to work in the post-Covid Restrictions era: Still mandatory delays on @swrailway and vast areas of absolutely zero usable coverage on @ThreeUK despite my phone showing full 4G signal strength. Nothing changes. Useless bastards! Nothing but *****. #fail 🤬
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Mr Bojangles AP
(@MrBojanglesAP) reported
@ChelseaFC are going to hurt on jersey sales this year. Idk a single person who’s buying a jersey this year because the design is terrible and @ThreeUK is still a sponsor. This is gonna hurt the club more than anything.
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Kamaa
(@samipique) reported
@FrankKhalidUK @ThreeUK should leave our club and team alone and go far away...they have demonstrated betrayer when were at our lowest...**** off!!
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SWR Watch
(@swtrains_watch) reported
@Draegarth @SW_Help @ThreeUK It's not a good combination; train delays/cancellations and a lack of usable mobile signal! Bonus overcrowding or failed air-con always highly likely, along with the certainty of neverending rising fares. So, yes, know where you're coming from. 😬
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Kurt Sanders
(@kurtsanders3) reported
@ThreeUK are **** joined a week ago and all I've had is constant Internet issues rang them on different occasions and still nothing new, customer service over the phone are useless!
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Draegarth 💙 👣 🔜 #CFz2022 #AC2022
(@Draegarth) reported
Commuting to work in the post-Covid Restrictions era: Still mandatory delays on @SW_Help and vast areas of absolutely zero usable coverage on @ThreeUK despite my phone showing full 4G signal strength. Nothing changes. Useless bastards! Nothing but *****. #fail 🤬
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D.ICCΞ
(@Dddd_vv) reported
@ThreeUK I’ve got 4 lines with three UK. Thankfully 2 out of them still got 14 days to cancel. Reception is outrages! No internet whatsoever. 2 more getting cancelled in 11 months. Sad to leave after 5+ years. But I had enough.
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antoni starobb
(@antonistarobb) reported
@ThreeUK @ThreeUKSupport sim got blocked for no reason, no access to my phone number nor did i receive an email. found out from customer service that my account was terminated and i could not appeal since it was too late!!! this is absolutely outrageous, fix your broadband
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Dr Galya Radeva, PMP
(@GalyaRadeva) reported
@ThreeUKSupport Ian, my phone has no service. I cannot receive any messages. I did received sms yesterday - in the UK. Now - nothing. I am making some snapshots now. Many thanks.