3 (Three)

3 (Three) Outage Report in Hesleden, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hesleden, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hesleden, County Durham, England 12/19/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hesleden, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe, Middlesbrough, Sunderland and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomSunderland Internet
United KingdomBillingham Internet
United KingdomMiddlesbrough Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Hesleden, England

Latest outage, problems and issue reports in Hesleden and nearby locations:

  • billysynners sharon howells (@billysynners) reported from Haverton Hill, England

    @ThreeUK any chance of been able to mske and receive calls ywr again you have let customers down That's twice in less than 6 months this time u can give me compensation what time is this going to be fixed

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • dadeylfcdaft Dadey Kirkup (@dadeylfcdaft) reported from Peterlee, England

    @ThreeUK I'm trying to reset my my password etc etc to get on my account but the temporary password isn't working what's being text to me?? Can you help

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • flyingasadragon Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • brothheed Jason H (@brothheed) reported from Sherburn, England

    @ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AllTrueLegends True Legends (@AllTrueLegends) reported

    @katie0147c @ThreeUK Well that was a let down word wise ☹

  • Sadlangarman Steve w (@Sadlangarman) reported

    very disappointed @ThreeUK with your services and really wishing I hadn't joined your network. Data intermittent in Brum city centre since at least 6/12 and all your team's say is 'we are fixing it' 🙄 2/10⭐

  • nkalagram Queen Hlabusi 👑 (@nkalagram) reported

    @ThreeUKSupport The customer service I received from one of your staff was beyond appalling. I requested to raise a formal complaint and the process was made to seem tedious as means of hindering me to continue but I had time. It was a stressful experience.

  • Bordantk bordan (@Bordantk) reported

    @ThreeUK @ThreeUKSupport My 3 mobile broadband is down showing a signal but red light on router

  • dibdobw Woody and the Bandits (@dibdobw) reported

    @ThreeUK internet in L40is up and down like yo-yo! Fed up of intermittent service and slow speeds

  • Deano44902974 Deano (@Deano44902974) reported

    @ThreeUKSupport wifi signal problems all week and now Friday night. wtf going on 3. seriously what is wrong with 3. you used to be good

  • VHrdina Vojtěch Hrdina (@VHrdina) reported

    @ThreeUKSupport Today. Again 5G Hub is down and mobile 4G is working. My work depends on the stable network connection. This is terrible...

  • 1QPortion 🦋𝕆𝕟𝕖 ℚ𝕦𝕒𝕣𝕥𝕖𝕣 ℙ𝕠𝕣𝕥𝕚𝕠𝕟🦋 (@1QPortion) reported

    @ThreeUK @ThreeUKSupport Its day 4 and we still have no broadband and your customer service and technical team keep giving me the run around. This is ridiculous as my wife has to work from home and we need the security of our cameras etc. #Three5g #ThreeUK #ThreeBroadband

  • Lee911611 Lee (@Lee911611) reported

    @virginmedia where do i stand with terminating my contract due to no service ? Ive been without internet for 3 weeks now and 2 engineer visits later im still tethering my @ThreeUK phone to watch Disney plus on the Tv .. absolute disgrace. Queue you fobbing me off …

  • spanner_mick Mick Spanner (@spanner_mick) reported

    @ThreeUK Internet been rubbish for days now. Keeps cutting in and out. Reset my mifi device loads of times. What a poor service