3 (Three)

3 (Three) Outage Report in Hesleden, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hesleden, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hesleden, County Durham, England 12/03/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hesleden, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Middlesbrough, Sunderland and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomSunderland Internet
United KingdomBillingham Internet
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet

Community Discussion

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3 (Three) Issues Reports Near Hesleden, England

Latest outage, problems and issue reports in Hesleden and nearby locations:

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • devoto61 JonRV (@devoto61) reported

    @ThreeUK this is ridiculous and has been going on for a few weeks since ‘maintenance’ in my NG3 post code area. One of the highest points in Nottingham and well populated but struggle to get one bar signal.

  • NicHughes10 NicHughes (@NicHughes10) reported

    @ThreeUKSupport I have a 5 am start tomorrow . I’ll be glad when I move and can ditch your WiFi hub . I’ll need to raise a complaint as another week of no signal . I am paying for a non existent service

  • khufu1 Terry Hartnett (@khufu1) reported

    @ThreeUKSupport Rebooted so many times now the household are shouting about wifi going up and down. Still rubbish connection but good signal (3g)

  • alynmitchell Alyn mitchell (@alynmitchell) reported

    @ThreeUKSupport I did go in store today I felt the customer service was very slack when I get my sim im taking my number elsewhere

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • larryfroot Larry McCauley (@larryfroot) reported

    @GracelessHippo @ThreeUK True. I think the shock insulates you a little. But had I not reached that nadir I'd have never found happiness. Sometimes sufferingvis so extreme it destroys the apparatus that gave rise to it. Not that I'd recommend it, mind!

  • alynmitchell Alyn mitchell (@alynmitchell) reported

    @ThreeUKSupport I did phone and cancel the upgrade so I can get the sim asap

  • Main_Ingredient Flip&Hoops (@Main_Ingredient) reported

    @ThreeUKSupport no kim its about a new contract that is not activated - everyone is passing the buck and saying i need to go instore and the shopis saying call customer services - its appalling and i have wasted a whole day trying to resolve this

  • alynmitchell Alyn mitchell (@alynmitchell) reported

    @ThreeUK I can say that ive had appalling customer service with you my trust in your service has very much diminished as ive been waiting for a replacement sim

  • tubblog Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓