3 (Three)

3 (Three) Outage Report in Hesleden, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hesleden, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hesleden, County Durham, England 01/14/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hesleden, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Middlesbrough, Newton Aycliffe and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomNewton Aycliffe Phone
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomSunderland Internet

Community Discussion

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3 (Three) Issues Reports Near Hesleden, England

Latest outage, problems and issue reports in Hesleden and nearby locations:

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • brothheed Jason H (@brothheed) reported from Sherburn, England

    @ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required

  • flyingasadragon Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • adamjbarber adamjbarber (@adamjbarber) reported

    @ThreeUKSupport I’ve recieved my apple ultra watch today, to be told that your business accounts can’t support the e sim for it. Can any one explain why this decision was made?

  • whitfieldbenson Whitfield Benson (@whitfieldbenson) reported

    @ThreeUKSupport OK, thanks. Sadly after many hours on the phone we are losing hope of ever resolving this. Likely to end up in court I suspect. Cannot understand why promises made by customer services at 3 are never kept. I will try web chat...

  • TatMountain tat mountain (@TatMountain) reported

    @TheLampardView WTF is @ThreeUK still doing on our shirts? These guys literally ****** on our hands during our troubling times

  • leeboyesuk Lee Boyes (@leeboyesuk) reported

    @ThreeUKSupport No. Everytime I try and switch networks it logs me back onto At&T. same with my daughters phone. The data roaming is fine. I'm using a Samsung A72. Never had an issue 3 years ago. There are 13 people in our party. 3 more of them are on 3 having the same issue.

  • Welsh18John John Welsh (@Welsh18John) reported

    @ThreeUKSupport guys just got a new phone from you, but can use it due to my number still on my own phone. Can you help?

  • richard74729613 richardtaylor0146@outlook.com (@richard74729613) reported

    Thanks Three! @ThreeUK After 10 years as a loyal customer, you have lost me! I have had free roaming via Go Roam! And now you are forcing your customers on to new contracts without this feature - You should be ashamed.

  • adamjbarber adamjbarber (@adamjbarber) reported

    @ThreeUKSupport This is of know help at all, all I want to do is add a Esim to my business plan. Three doesn’t allow this!

  • SuperCooperStar Holly Cooper (@SuperCooperStar) reported

    @ThreeUK I'm currently in the US and my phone won't work. Roaming is enabled. I can't log into the app because 2FA uses texts, your live chat is unavailable and I can't ring your help numbers because my phone isn't connecting. Any help would be appreciated!

  • OnlyoneV0nnie ♥Ennovy ❤️ (@OnlyoneV0nnie) reported

    @ThreeUKSupport I need help with creating a my3 account????

  • adamskiWildfire Adam Breen (@adamskiWildfire) reported

    Why can the idiots operating @O2 live chat so useless. 30 mins asking the same questions without answering my questions. Might just sack O2 and go to @ThreeUK . Congratulations you have lost a customer!!!