3 (Three) Outage Report in Hesleden, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hesleden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hesleden, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland, Middlesbrough, Hartlepool and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Hesleden, England
Latest outage, problems and issue reports in Hesleden and nearby locations:
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Jonny Strathern
(@strathster) reported
from
Middlesbrough, England
@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Bates
(@simon_bates) reported
@ThreeUK @ThreeUKSupport You trying to fix it now? 4g/5g gone really slow on three
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Tracy
(@TLCTracyLouise) reported
@ThreeUK Some? I don’t know of a single Three customer who did get one ….. embarrassingly poor really 😔
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🇺🇦 Deborah 🇺🇦
(@Westie_WooWoo) reported
@ThreeUK I didn’t receive the alert. Doesn’t give me much confidence if there was a real emergency.
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Jenna Roberts
(@jjjenaa) reported
@ThreeUK Why am I not surprised can’t make a phone call without signal dropping, let alone this!
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Neok
(@GarryLees) reported
@ThreeUK 'We're working closely with the government to understand why' Lol. As though it's anybody else's issue except yours.
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Hannah 🤓
(@missradders) reported
@Mildertduck @ThreeUK This cannot be true. The vast majority of the time peoples phones are connected to wifi. Everyone in their houses, everyone in a workplace. Three have already said it’s their issue too.
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Rachel Barnsby
(@RacJCor) reported
@ThreeUK I have been having problems with all sorts of notifications coming through since before Christmas. I imagine this is the same problem. You know about it and have done absolutely done nothing about it. When I have complained you have ignored it. Others had similar non-response.
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Tina Bellamy
(@Tpot76) reported
@ThreeUK Hi yes I never got the alert, but then I often don't get text's either for hour's or even day's while I've been on three, and yes I've reported it and nothing gets done, just stuck in a contract I have to pay to get out of!
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Marina
(@frasey) reported
@ThreeUK Poor from Three- are we then expendable? Please advise on your next steps
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JasonBoi2000
(@JaysonBoi2000) reported
@iD0ts @ThisIsNoahEvans @ThreeUK O2 did just have an outage