3 (Three) Outage Report in Hesleden, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hesleden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hesleden, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland, Middlesbrough, Hartlepool and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Middlesbrough |
Phone | |
| Hartlepool |
Phone | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Hesleden, England
Latest outage, problems and issue reports in Hesleden and nearby locations:
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Tony ⚒🎭
(@TonyHymas) reported
from
Redcar, England
@ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Jay Snowden
(@JaySnowden23) reported
from
Billingham, England
@nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.
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D Bromley
(@davybromley) reported
from
Hartlepool, England
@ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Malcolm Hall
(@malhal) reported
@ThreeUKSupport @vickyallen3 Is it still as slow as it was when it was free? Seemed like it was going through a 10K/s VPN back to UK. It was pretty much useless when browsing websites hosted in the foreign country because of the 4 trips necessary across the globe.
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Billie
(@billieworldwide) reported
@ThreeUK is the worst network in the world how can I not have signal in central london? My phone completely stopped working making it incredibly hard for me to manoeuvre my meetings and miss important calls
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Saumitra Ganguly
(@saumitraganguly) reported
@ThreeUKSupport That doesn't help. Done all the necessary steps including talking to teams. Why is three not able to give info on when the problem is going to be fixed?
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Steve Barnard
(@SteveBarnard58) reported
@ThreeUK Ha ha this is a joke. Your customer service is completely crap. You have changed my plan after assuring me you wouldn’t, without either consulting me or even telling me. I’ve now lost my go roam deal and you haven’t bothered to respond to my complaint. Your fired
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Paul 🔱#Sovereign 🇬🇧
(@LFCSovereign61) reported
@ThreeUKSupport I saw on My3 that you’re planning to switch off 3G by 2024. May I suggest you switch off the 4G instead because it absolutely stinks. I’m stuck with it on this new phone as it doesn’t have the safety net of 3G and it’s so bad it’s worse than useless.
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Stanley_Walker
(@Stanley_Walker) reported
What a hopeless organisation @ThreeUK is. I want to transfer existing number to new phone. After hours of calls they transfer to PAYG & then cancel it. After complaining they send a new contract SIM with new no. I ring their complaints & number unobtainable. Don't buy Three!
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Marc Ridgway
(@marcridgers) reported
@ThreeUKSupport Both contacts were cancelled. My dad, brother and I are not going to renew with 3. Please do pass this on as everybody is feeling the pinch with rising prices and coming out of a pandemic. Treat people fairly and you'll have loyal customers forever.
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Dave Kidd
(@dave_kidd) reported
@ThreeUKSupport Hi Jenn, as I said before, I'm not at the Glastonbury Festival site anymore! I'm just try to understand why 3's service was virtually non existent during the whole event when ALL other providers were able to give their users decent service. 3 was never that bad in previous years
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Dave Kidd
(@dave_kidd) reported
@ThreeUKSupport Yeah I understand conversely, seems a shame all your UK mobile network competitors can offer a much better coverage than yourselves at a big event like that. Even sending a basic SMS was a problem. Having to tether off my mates phones or get WiFi from EE tent for days isn't ideal
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BEV G
(@BEV1971) reported
@ThreeUK hi I have a contract for my son on sim only, I had to upgrade it in March, he's going to Sweden in September, I'm not sure what additional costs I may face if he uses his phone whilst there. Could someone please help