3 (Three) Outage Report in Hesleden, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hesleden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (20%)
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Phone (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hesleden, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Middlesbrough, Newton Aycliffe, Sunderland and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Newton Aycliffe |
Phone | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Sunderland |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Hesleden, England
Latest outage, problems and issue reports in Hesleden and nearby locations:
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Jonny Strathern
(@strathster) reported
from
Middlesbrough, England
@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Glenn
(@GlennLovatt) reported
from
Hartlepool, England
@Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Humphreys MBE
(@GarethMBE) reported
@ThreeUKSupport Hi I have paying 10.00 a month since June. Your Pay as you go is not working in Australia either. I am aware of the allowances etc. However you never took the money out my bank and hence no three. Its disgusting to be honest had to get a Aussie SIM
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lyndsay💗x
(@lyndsaysbeauty2) reported
@ThreeUKSupport I tried to do this and call on Tuesday no one answered the call and I was waiting for an agent to answer the chat for over 15mins?. This is my point with the bad customer service. Three know the issue Three are supposed to contact me but now me as the customer have to contact?
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Becca 🧟♀️🍂🧛🏻♀️
(@becca_woods_) reported
Someone remind me why I pay @ThreeUK so much money a month to NEVER have any phone service 🙄 Might just have to switch to Tesco mobile at this rate after putting up with it for so many years
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Darren Senior
(@DarrenSenior9) reported
@ThreeUK Signed new contract yesterday for the S22, now thus morning I received an email telling me thus is now out of stock shocking service and now I can't even get another as it says we're processing your upgrade. What upgrade I thought there was no stock.
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Patrick Power
(@Patrick55028492) reported
@ThreeUKSupport Hi, I have Three 5G broadband at N22 8DN. Very slow speed recently. When can I expect normal service to resume?
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(@nilid69) reported
@ThreeUKSupport Hey please can you turn the 4G in Sheffield back on? Even w. perfect signal it's been sub-6mbit for weeks, but now won't even go above 1 which is unworkable, barely able to open twitter to send this even with multiple 4G hub restarts, pls fix?
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Jay Scott
(@JayScot27306979) reported
@ThreeUK Literally the worst SIM company ever invented. Unfortunately I live with my mum, and unfortunately she won't switch from 3. Network always down, can't exceed 1mb/s download when we should be on at least 20. Signal is always shocking can never get a connection, literally -100/10!!
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Prabhu Sahai
(@prabhu_sahai) reported
@ThreeUKSupport When can we expect the 4G & 5G network be resolved in M13 area. Internet has been down since yesterday
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Tracey86
(@TRS1986) reported
@ThreeUKSupport Shocking customer service. You owe me money but I get a letter to say you’re passing my account to a debt collection agency! Despite being told on 14/11 the account be closed it still hasn’t been done. Apparently it’ll take 48-72 hours. I’ll believe that when it happens!
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Shaun
(@LfcShaunjudge) reported
Sign up to @ThreeUK 5G availability notifications.. In sign up it says details will ONLY be used to notify me of 5G availability... Well that's a massive lie and as you lie I will never trust or use you... All correspondence now go direct to spam... Your loss....