3 (Three)

3 (Three) Outage Report in Hesleden, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hesleden, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hesleden, County Durham, England 03/28/2024 18:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hesleden, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Sunderland, Spennymoor, Washington, Billingham, Hartlepool, Durham, Newton Aycliffe and Chester-le-Street.

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City Problem Type Report Time
United KingdomStockton-on-Tees Total Blackout
United KingdomMiddlesbrough Phone
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Phone
United KingdomMiddlesbrough Total Blackout
United KingdomSunderland Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Hesleden, England

Latest outage, problems and issue reports in Hesleden and nearby locations:

  • JaySnowden23 Jay Snowden (@JaySnowden23) reported from Billingham, England

    @nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • davybromley D Bromley (@davybromley) reported from Hartlepool, England

    @ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street

  • TonyHymas Tony ⚒🎭 (@TonyHymas) reported from Redcar, England

    @ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • bonusgrooves Brian 'Barno' Barnes (@bonusgrooves) reported from Hartlepool, England

    I went to sleep with no internet or network access on #ThreeUK I woke up to internet access and no network, hence this message. To be fair my first ever experience of outage on #Three in almost 12yrs #ThreeDown #ItsNotTheApocalypse

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • terribly_nice ~/ (@terribly_nice) reported

    @ThreeUKSupport Some serious customer support there folks. Several hours to ask if you can look into it and nothing since.

  • bullringbash1 bullringbash (@bullringbash1) reported

    @turtleandturtle @ThreeUKSupport Hey @ThreeUKSupport what's the problem you run out of credit on Pay as you Go ?

  • EarthToWill Will - 👬🌈🇪🇺 🇮🇪🇬🇧🇺🇸 (@EarthToWill) reported

    @ThreeUKSupport What general enquiry doesn’t require access to an account? Maybe your Twitter handle should be @ThreeGeneralEnquiry rather than “support” when you can’t actually support and it ends up wasting more of your customers time! I was a Three customer for over 11 years. #notbitter ;)

  • Toddpodd Polly Todd (@Toddpodd) reported

    @ThreeUKSupport I know they don't but someone needs to look at my email and deal with this frustrating issue. I have written to Robert before about something else and the email was forwarded to Executive Team.

  • dhsugarblade David J Harris (@dhsugarblade) reported

    @ThreeUKSupport Well I cancelled and gave a bill of £103 for a service that wasn’t fit for purpose. Started off great but got worse! Your Indian call centre is a joke

  • momo_morris momo (@momo_morris) reported

    @hprw @Three_Is_Broken @ThreeUK They suck so bad. Counting down to the end of my contract now.

  • LuSchmoo Lu (@LuSchmoo) reported

    @ThreeUKSupport @danmullen Hello, a quick tip could be that you could have like a 2 Factor authentication process, where by the user would fill in their email address or phone number and password to login, then you would send them a six digit verification code. That’s what Apple does and it’s really good.

  • wecleananyhome WeCleanAnyHome-Essex (@wecleananyhome) reported

    @ThreeUKSupport Told me to order. I was then told I have to wait 48 hours for the order to be cancelled before they can send a new one. Had I known about the delays I would have gone with another company! I can understand the problem with the first phone but cannot understand why you wouldn't

  • paigehanlon03 Paige (@paigehanlon03) reported

    Can anyone tell me is @ThreeUK is down? I can't access ny data for over a week now. And paying £50 quid for something I cannot get isn't the most ideal situation. Isn't the first time this has happened either 😭

  • wecleananyhome WeCleanAnyHome-Essex (@wecleananyhome) reported

    @ThreeUKSupport be able to send a customer of over 10 years a phone straight away. I really do need a phone and it's a crazy system that through no fault of mine I now have to wait over a week.