3 (Three) Outage Report in Hesleden, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hesleden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Hesleden, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Billingham and Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Billingham |
Internet | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Hesleden, England
Latest outage, problems and issue reports in Hesleden and nearby locations:
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Tony ⚒🎭
(@TonyHymas) reported
from
Redcar, England
@ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Jonny Strathern
(@strathster) reported
from
Middlesbrough, England
@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Oliver Music
(@lisapercussion) reported
@ThreeUKSupport @JonColl24310263 I am having the exact same problem! Cancelled contract 2 months ago, now been referred to debt collection with no warning! I don’t understand and the helpline guy was absolutely no help at all.
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Mr. Toks
(@MrToks1) reported
@ThreeUK Shocking service from @ThreeUKSupport service. We ordered a 5G modem with TV offer on 13/07/21. On 15/07/21 we enquired & found out that DPD returned the parcel. Chatted to @ThreeUK sales who advised to cancel & reorder. That would mean another credit check so opted…
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REJComp
(@rejcomp) reported
@ThreeUKSupport Just wondering what's happening with the signal in the CR3 6DA area. 3g seems to not be working at all so having to use your rubbish 1Mbps 4g connection. Bit of a joke that the 3g at 15Mbps was faster than the 4g up until this point but now it's no longer funny..
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David Kaufmann
(@Blueribble) reported
@ThreeUKSupport The implication seemed to be that I had not returned the handset. My services were cut off yesterday. Problems non-stop since March.
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Not Bob
(@Vaal65) reported
@ThreeUKSupport My Homefi contract comes to an end this week. I called to cancel it at the end of term, which wasn't easy because I'm hard of hearing, and the man said I would be sent a letter confirming this but I've heard nothing
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Andrew Hemming
(@AndrewMHemming) reported
@ThreeUKSupport 3/3 I was advise by your agent that the only way a credit will be refunded is if I cancel my contract with you! So that was the option I was given or I have to start contacting my bank and cancelling my DD with Three! Not great service!
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Miss Oliver Music
(@lisapercussion) reported
@ThreeUK after being a customer for years, I’m cancelling . I’m being chased for money - no idea why. Referred to a collection agency with no warning at all. Helpline guy no help at all. Looking for new phone contract now.
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REJComp
(@rejcomp) reported
@ThreeUKSupport I thought that might be the case as the upload speeds on 4g are ok but as downloads have been slow for at least a couple of YEARS is there ever likely to be a solution? or am I just best sticking with 3g until 5g reaches and then 4g should become less congested.
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Huw Jones
(@huwjones66) reported
@ThreeUK my friends husband just passed away suddenly, and they have a very new mobile internet contract with you as they ran 2 households temporarily. Now there is only 1 house so he tried to cancel the contract but has been told he cannot. Where’s your humanity & empathy guys?
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Mr. Toks
(@MrToks1) reported
@ThreeUKSupport Philomena finally did call back with a solution; however complex, it will suffice if it turns out as promised. I can send complaints and/or account number to save myself the time of trying to type it all up.