3 (Three) Outage Report in Hesleden, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hesleden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hesleden, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Middlesbrough, Newton Aycliffe and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Newton Aycliffe |
Phone | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Hesleden, England
Latest outage, problems and issue reports in Hesleden and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Pup Halvor
(@flyingasadragon) reported
from
Seaham, England
@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Dadey Kirkup
(@dadeylfcdaft) reported
from
Peterlee, England
@ThreeUK I'm trying to reset my my password etc etc to get on my account but the temporary password isn't working what's being text to me?? Can you help
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Jason H
(@brothheed) reported
from
Sherburn, England
@ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Glenn
(@GlennLovatt) reported
from
Hartlepool, England
@Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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sharon howells
(@billysynners) reported
from
Haverton Hill, England
@ThreeUK any chance of been able to mske and receive calls ywr again you have let customers down That's twice in less than 6 months this time u can give me compensation what time is this going to be fixed
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Jonny Strathern
(@strathster) reported
from
Middlesbrough, England
@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas
(@t_harwood1980) reported
@ThreeUK Awful service rectory from @ThreeUKSupport new phone arrives today. 17 years of loyalty 👋🏼
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Heather Butler
(@Heath_cb) reported
Luckily I can cover the costs I am facing but in a cost of living crisis others may not. If this happens to you expect no support from @ThreeUKSupport Next step I will be reporting them to the Ombudsman. What an awful, awful company.
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Ok
(@dt_197) reported
@ThreeUK @UKHonor I hate your network it doesn't recognise my SIM and keeps asking me to enter my mobile number when I dial 444 or 333. When this happens how do I get my balance?
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Matthew Willis
(@MJ_Willis) reported
If you’re a @ThreeUK customer who is used to ‘Go Roam’ do check your contract before travelling after changes this week. There is now a £2 daily charge for Europe and £5 a day for the ‘rest of the world’. £200 now for 20 days in Australia when I did that for free in January 🇬🇧 🇦🇺
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Jonathon Robertson
(@jonnyrobby2004) reported
@ThreeUKSupport Your customer service has been awful, you have taken more money then you should of and now your taking a long time to refund it, you said you would refund it on Tuesday and it should be with me in 3 working days to be told that that was rejected,
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Marie-Claire Wood ❁
(@MarieClaireWood) reported
@ThreeUK hi, I really need help from you guys. I'm trying to return a 5G box within the 14 days but the person at your store wouldn't help me. I need to return it so I don't get stuck in the contract.
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Lee Scott
(@chasabi) reported
@ThreeUKSupport Same excuse Mark. I got told the same when I was in Bristol too. Is there work going on in every city in the UK? And when will I actually get the 5G I'm paying for? #UnacceptableService Customer for 3 months & rarely do I get 5G in "5G live" areas!!
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Jonathon Robertson
(@jonnyrobby2004) reported
@ThreeUKSupport But there has never really been an acknowledgment that you have done anything wrong and that’s what’s annoying me as well I don’t understand how your live chat agent managed to put 75.01 instead of 10-15
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Steven Fawcett
(@_stevenfawcett_) reported
@ThreeUKSupport It is not about feelings, it is about facts, what I feel is irrelevant in this situation, the system drops out all the time, for a vulnerable MH adult, this is an unacceptable and flawed service. Disappointingly, I had to make the decision of taking another contract.
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Moeez Ali
(@moeeztali) reported
@ThreeUKSupport No it has not worked at all, despite my phone showing full signal. I will have to buy it again for today, but I’m hesitant to keep paying the £5 if it doesn’t work. I am here for a work trip and I urgently need this, so what other options are there? Thanks