3 (Three)

3 (Three) Outage Report in Hesleden, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hesleden, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hesleden, County Durham, England 12/05/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hesleden, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Middlesbrough, Sunderland and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomSunderland Internet
United KingdomBillingham Internet
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet

Community Discussion

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3 (Three) Issues Reports Near Hesleden, England

Latest outage, problems and issue reports in Hesleden and nearby locations:

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • brothheed Jason H (@brothheed) reported from Sherburn, England

    @ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • flyingasadragon Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • billysynners sharon howells (@billysynners) reported from Haverton Hill, England

    @ThreeUK any chance of been able to mske and receive calls ywr again you have let customers down That's twice in less than 6 months this time u can give me compensation what time is this going to be fixed

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • dadeylfcdaft Dadey Kirkup (@dadeylfcdaft) reported from Peterlee, England

    @ThreeUK I'm trying to reset my my password etc etc to get on my account but the temporary password isn't working what's being text to me?? Can you help

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • asspussyvroom Zizzi (@asspussyvroom) reported

    @ThreeUKSupport Why would your customer service team, deactivate my account mid conversation whilst on the phone, fully knowing that once they do it, I will have no network. Please send me my PAC code so I don't have to waste any more hours talking to someone in India

  • yusaffelgadhy Yusaff el gadhy (@yusaffelgadhy) reported

    @ThreeUK the worst signal in liverpool I’ve been with them for 7 years and just used to stay with them because the easy option but honestly this year I’m changing couriers!!!!

  • BigDL Dave Lockwood (@BigDL) reported

    Have to say for a mobile network that talks the talk, @ThreeUK really can’t walk the walk. 3G…..3F*****G G??? Come on!!!!

  • dolphinpcb Peter C. Bell (@dolphinpcb) reported

    @SongMacom @ThreeUK Thanks - found my old GiffGaff account and ordered free SIM and looking at their contracts Just need to check whether WiFi calling on O2 network (GiffGaff are hosted on O2) works with my phones and is enabled on GiffGaff

  • And_im_wasted Luke (@And_im_wasted) reported from Birmingham, England

    @ThreeUKSupport Hi Fraser, I’ve been sent the wrong one. I was then told to visit a Three store, but the Three store couldn’t give me a new SIM. Happy to DM you the details if you’re willing to help?

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported

    @Real_Baz @MaxWinebach @ThreeUK Yea i have a three (physical sim) and a Vodafone (esim). Three is very good for data speed and 5G, Voda very good for coverage and indoor signal. So I tend to use my three sim for data and Voda for calls

  • meeki1987 Michelle (@meeki1987) reported

    @ThreeUKSupport I did thought writing down all of my details would get this resolved quicker, they gave me a phone number to ring, I rang the number they gave me another phone number to ring rang that number and I got back to the same person who told me they can’t help

  • reloaded4k Eagle Reloaded (@reloaded4k) reported

    @ThreeUK hands down rubbish network of the month! Check this post code M9 6GR. We have 6 likes in the house and all 6 have been unable to even access whatsapp! At close to £300 a month on Direct debit i feel swindled!

  • AceMotif 💃🔥🎶NEW SINGLE OUT NOW!!!🎶🔥💃 (@AceMotif) reported

    I severely regret upgrading my phone with @ThreeUK i have no internet, no reception 95% of the time nd I m paying £60 for that. Now I am trying to sort it out for the past month, the customer service seems to be non existant. I am actually over you 3. Its only been 2 months

  • SongMacom 🀀🂡 (@SongMacom) reported

    @dolphinpcb @ThreeUK Gigfgaff does run on O2 network.