3 (Three) Outage Report in Hesleden, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hesleden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hesleden, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe, Middlesbrough, Sunderland and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Sunderland |
Internet | |
| Billingham |
Internet | |
| Middlesbrough |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hesleden, England
Latest outage, problems and issue reports in Hesleden and nearby locations:
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Jonny Strathern
(@strathster) reported
from
Middlesbrough, England
@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Pup Halvor
(@flyingasadragon) reported
from
Seaham, England
@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Glenn
(@GlennLovatt) reported
from
Hartlepool, England
@Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3
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Jason H
(@brothheed) reported
from
Sherburn, England
@ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Dadey Kirkup
(@dadeylfcdaft) reported
from
Peterlee, England
@ThreeUK I'm trying to reset my my password etc etc to get on my account but the temporary password isn't working what's being text to me?? Can you help
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sharon howells
(@billysynners) reported
from
Haverton Hill, England
@ThreeUK 8 hours ago u told us you are aware of issues no further update but continue to take money I want a update so do everyone else
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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sharon howells
(@billysynners) reported
from
Haverton Hill, England
@ThreeUK any chance of been able to mske and receive calls ywr again you have let customers down That's twice in less than 6 months this time u can give me compensation what time is this going to be fixed
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lewie Spicer
(@LewieSpicer) reported
@ThreeUKSupport I currently have no service on my phone for some reason. Restarted phone multiple times but issue is still there. Cant call anyone or use data.
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G
(@alexsuprtramp) reported
@ThreeUKSupport Done that with support, used the pin in the back, I’m not saying you’ve done it deliberately I’m telling you for 100% fact that an error has happened and some setting at three has blocked this. Happened 6 months ago when I was with bt I can show you articles if you like too
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Steve 🇪🇺 🏳️🌈 🖤 🌳🌳🌳🌻 ☸️ ❀
(@JimmineyWhippet) reported
@ThreeUKSupport How can I pay my final bill? I am now an (ex) Three customer - but you are making it impossible to pay my final bill!! Please see my other tweets on this @ThreeUK
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Glyn💙Snowdon#FBPE#RejoinEU #FBPPR💙#JohnsonOut
(@GlynSnowdon) reported
@ThreeUK Well 3 UK you’ve failed miserably to deliver on promises made by your so-called ‘customer services’ team - AGAIN. Called & asked for a copy of my final bill. Was promised faithfully it would be emailed to me. Still waiting for one from May! #GladIcancelledmycontract
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G
(@alexsuprtramp) reported
@ThreeUKSupport hi, need someone from technical team who understands call please, using three 5g home hub cannot sign in on the PlayStation, however when it’s tethered to my phone works no problem, technical support team literally don’t understand the issue, need any1 understands
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Double Happiness
(@d0ublehappiness) reported
@ThreeUKSupport To be fair, your team have been OK at trying to get it sorted, but I don't get why changing providers should be an issue. It should be straightforward to add a number to my account. Why would you delete my existing number? Your onboarding process needs to be a lot clearer IMHO.
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Oli Mortimer
(@olimortimer) reported
@ThreeUKSupport Hi Nathan, it's mobile broadband - SIM and 4G / 5G router. No way of finding out the phone number of the SIM (never communicated to us), which is why it's so frustrating each time I have to speak to someone.
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G
(@alexsuprtramp) reported
@ThreeUKSupport Everything works totally fine in my house with the hub, my iPad, my phone, can use internet, download files, WhatsApp, literally everything works however three have blocked access to PlayStation network sign in, that’s literally the issue. And I’ve proven it by tethering it2phone
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Clare-REAL socialists wear masks 😷
(@ClareQ12) reported
@ThreeUKSupport So they got back to me. Can you guess what they said? "Follow the ridiculous long winded instructions for resetting your memorable information on an account you no longer have..." Appalling customer service...
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Worst Coast🎢🎢
(@worstycoastyy) reported
@JimmineyWhippet @ThreeUK Talk to @iFox97 they helped me when support services wouldn’t help me🥺..