3 (Three) Outage Report in Hesleden, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hesleden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hesleden, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Middlesbrough, Newton Aycliffe and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Newton Aycliffe |
Phone | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Hesleden, England
Latest outage, problems and issue reports in Hesleden and nearby locations:
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Jason H
(@brothheed) reported
from
Sherburn, England
@ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Jonny Strathern
(@strathster) reported
from
Middlesbrough, England
@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
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Glenn
(@GlennLovatt) reported
from
Hartlepool, England
@Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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Dadey Kirkup
(@dadeylfcdaft) reported
from
Peterlee, England
@ThreeUK I'm trying to reset my my password etc etc to get on my account but the temporary password isn't working what's being text to me?? Can you help
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Pup Halvor
(@flyingasadragon) reported
from
Seaham, England
@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Davies
(@hjd1984) reported
Hi @ThreeUKSupport I have been a customer of yours for 5+ years. I was looking to extend my contract; but the mess you have made with 2 accounts & the absolute pain it has been talking to your CS means you're about to lose a customer, not keep them
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Stewart Daniels
(@Editmonster) reported
@ThreeUKSupport Good Morning, I have been trying to reset my password for my Three Account and get a my3auth.text.generic.error everytime. Can you help with this issue?
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beth🐘
(@x_bethhburgg) reported
@ThreeUK my data/4G doesn’t seem to be working? I’m trying to use it as my WiFi is extremely poor but it is even worse. I have over 80GB left for this month, please help
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warren
(@warren22703811) reported
@ThreeUKSupport You only wnat to go privately so you can hide your comments as prob ppl reading on here with same issues get different answers. Your certified crooks with the service received over the last 18 months and yet you still demand money for a shoddy service. #laughable
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vuvgaG-dukgu3-wysnox
(@vuvgag) reported
@telecom_mast @PcCentric @ThreeUK Its a shame that if you have a problem you can only talk to a customer service team reading from the smallest script know to man.
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Josh Parkes
(@TheJoshParkes) reported
@vuvgag @stan_butler84 @ThreeUK I wish I was paid for it, would help a lot. 👌
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Dominique M
(@Dominiq13013429) reported
@ThreeUKSupport Hello,Thank you for getting back to me considering the time. There has been a problem with the Wrong Name being on my mothers Account which she has had with yourselves over 15 years. The gentlemen on the line repeated useless information over and over. We need it to be sorted!
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roy pavett
(@PavettRoy) reported
@ThreeUKSupport By the time I finally got an honest answer, I had had enough...I cancelled the upgrade and I shall be running down my current contract and ALL my others, and leaving to go somewhere where they actually treat customers like people rather than a money pot!
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Billy H
(@SteveHu39112632) reported
@ThreeUKSupport Home.. its either good 17mbs or terrible 2mbs recently? We are trying a new sim on 4g router.. but if it stays reliably unreliable.. Will scrap it in 14 period . Hoping it will be keepable though ?
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warren
(@warren22703811) reported
@ThreeUKSupport Your company has an obligation to provide me with a faultless service throughout my contribution it was never that at all it was always plagued with faults as I said earlier you failed to mention works being carried before I took out the contract otherwise I’d of walked away