3 (Three)

3 (Three) Outage Report in Hesleden, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hesleden, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hesleden, County Durham, England 12/13/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hesleden, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe, Middlesbrough, Sunderland and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomSunderland Internet
United KingdomBillingham Internet
United KingdomMiddlesbrough Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Hesleden, England

Latest outage, problems and issue reports in Hesleden and nearby locations:

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • flyingasadragon Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • NSMHD nsmmedia 🏳️‍🌈 (@NSMHD) reported

    @ThreeUKSupport I am more than happy to either switch to a 1 year plan ideally at the same price because of all this hassle and being mis sold the service or happy to keep for 2 years if I can get it discounted from £14 to£10 in lieu of the static ip.

  • jats212 Jatish Gosai (@jats212) reported

    @ThreeUK when will the network issue be resolved so that call services will be reinstated?

  • GSTARFIFA G-STAR (@GSTARFIFA) reported

    @ThreeUKSupport So I was the going to pay off my last 3 months with yourselves around £200 and have the S21 ultra on a new contract. However 1 week later S22Ultra came out so I have sent my S21 ultra back to mobile phones direct and cancel that contract to open a new one.

  • lai Tony Lai (@lai) reported

    Have been on a chat with @ThreeUKSupport for an hour trying to get a PAC code and cancel my contract. Super frustrated with @threeuk who stopped my EU roaming, so I can't receive texts (but still took my money). And then I'm told I can only move ahead by receiving a text.

  • Signedbysophiee Soph ✨🇯🇲 (@Signedbysophiee) reported

    @threeuk is actually the worse network. Like they have the audacity to be charging £18 a month when they should be giving away this **** for free. This is RIDICULOUS 😡

  • GSTARFIFA G-STAR (@GSTARFIFA) reported

    @ThreeUKSupport My contract ends soon with yourselves, unfortunately I fell down some stairs breaking my s20+, as I need my phone for work I decided to open a new contract via mobile phones direct using you as my network. The phone I ordered was the S21 ultra at a further £50 p/m...

  • EdMills13 Ed Mills (@EdMills13) reported

    @ThreeUKSupport why is my mobile internet getting progressively slower? Tortoise is faster than my internet. It’s awful, I have connect to my phone many times because internet is so awful.

  • CaueFerreira Cauê Ferreira (@CaueFerreira) reported

    @ThreeUKSupport New SIM card is working just fine. Whenever I contacted Three support via chat requesting the transfer of my PAYG number to my Pay Monthly plan I always got a response that it would take about 24 hours to complete the process.

  • NSMHD nsmmedia 🏳️‍🌈 (@NSMHD) reported

    @ThreeUKSupport Just called to go though my options and it was not very successful one advisor said I could change the plan form 2 years to 1 then the got passed to someone else who said nothing could be done other than cancel completely!

  • davidannett7 David Annett (@davidannett7) reported

    @ThreeUKSupport Its not good sure it's not BT37 9UH is where it never works