3 (Three)

3 (Three) Outage Report in Hesleden, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hesleden, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hesleden, County Durham, England 12/13/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hesleden, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe, Middlesbrough, Sunderland and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomSunderland Internet
United KingdomBillingham Internet
United KingdomMiddlesbrough Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Hesleden, England

Latest outage, problems and issue reports in Hesleden and nearby locations:

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mattyoung_ matt young (@mattyoung_) reported

    @ThreeUKSupport HELLLLLLOOOOOOOOOOOO @SamsungMobile Is this a device problem or should I keep on hassling Three? #Samsung #three

  • spinneywoods Darren Woods (@spinneywoods) reported from Poplar, England

    @ThreeUK FFS why is your service so bad standing by Tower of London and cannot access any data

  • MichaelNutbrow2 Mike Nut (@MichaelNutbrow2) reported

    @ThreeUK @ThreeUKSupport had your broadband for over a month now and for at least the last 3 weeks of that its been virtually unusable. Phone support just tell me to restart the router. No works going on in the area. Is it going to get fixed or am i going to have to cancel?

  • Will_vorine Will (@Will_vorine) reported from Glasgow, Scotland

    @ThreeUKSupport I've already done this 5 times amd nothing has been done. I get smae response all the time also at one point I was told the mast was having something done to it and 7 days it should be fully working but Thai doesn't show anywhere on the network status page

  • FrancescaRenee3 Francesca Renèe Reid (@FrancescaRenee3) reported

    @ThreeUK my signal dropped off for 3G/4G from midnight last night and is exceptionally patchy still. I live in East London, can you update me as to what is going on?

  • RhysCameronWat1 Rhys Cameron Watkins (@RhysCameronWat1) reported

    30 days with signal issues all you keep saying is 7 days we'll give you a update just fix the ******* issue a whole ******* month what a waste of money and then you offer me 1 gigabyte of data as compensation what a joke and an insult @ThreeUK @ThreeUKSupport

  • pikapies Sarah Dyer (@pikapies) reported

    The best thing about being on @threeuk is being in central London and having no signal. 🙃

  • timmy666 Tim Wilson (@timmy666) reported

    @ThreeUKSupport just sent DM. Arrived in Canada got holiday. Accidently had data on when I landed. Please can you help.

  • ollyjoe123 Ollyjoe123 (@ollyjoe123) reported

    @ThreeUKSupport Hi good morning. No I’m not getting anything text messages at all. I’m in South American and getting signal is very very difficult. Is there any other way of getting the code?

  • billeighhh billeigh (@billeighhh) reported

    Their customer service is absolutely shocking @ThreeUK sort your 4g out in the ct8 area its been 4 months ffs !!! It might say it works fine but I promise you it doesn’t.