3 (Three) Outage Report in Hesleden, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hesleden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (20%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hesleden, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Middlesbrough, Hartlepool and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Phone | |
| Hartlepool |
Phone | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Newton Aycliffe |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Hesleden, England
Latest outage, problems and issue reports in Hesleden and nearby locations:
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Jonny Strathern
(@strathster) reported
from
Middlesbrough, England
@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kris Kay
(@Kris_Kay) reported
Horrendous customer service by @ThreeUK moved to a higher contract automatically 6 months into a 12 month contract and told the deal I'm in does not exists which is still available online. Why can't we speak to anyone in the UK who understands and cares???
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The blues 💙
(@Youdontmean) reported
@tomhfh @EE @ThreeUK **** signal and **** customer service with them tho
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Another Loancharge victim
(@Develop96212016) reported
@tomhfh @EE @ThreeUK i had to come away from them their network is under developed mostly 3g towers and over subscribed data network, while traveling across London on the train i struggled to get any data, before this they was amazing
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julie fleming
(@joolsannf) reported
@ThreeUKSupport just spent two hours on to CS trying to update my contract. Got told I could get a deal that suited me, then got a call back to say I couldn’t get it and it would cost more for longer. Went round in circles. Poor service. actually felt like I was being scammed!
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Debbie Flynn
(@DebbieF19166107) reported
@ThreeUK a week later no pac code so many phone calls and months of no service even though you k ow my elderly aunts doctor’s need my number shane on u
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Oliver Gunnell
(@OliverGunnell) reported
@tomhfh @EE @ThreeUK Better signal on EE though, even more so in UK rural locations as part of their readiness to take over the Emergency services network.
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Bonobo
(@bonobo_slr) reported
@threeuk I’m sick to death of calls dropping, poor signal and awful data transfer. I really don’t give a monkeys about 5G - get 4G working first! I can’t be the only one that “enjoys” this crap service.
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Chris Hollands
(@Ipunchedalion) reported
@ThreeUKSupport Thanks. This has been going on since at least the start of the year though, is that still because of upgrade works? When did they start? It never used to be an issue
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
@ThreeUK @ThreeUKSupport @three_broadband just received this text from you. We've fixed the problem you reported. Restart your device and try again. If you're still having problems, please let us know Nope, nothing has changed - why did you send me this? U trying to wind me up?
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julie fleming
(@joolsannf) reported
@ThreeUKSupport 12gb for £8 12mnths Retracted twice. Second time after I had the contract read through. I have to say I’m leaving, and will cancel the other two contract my family has once they are up.