3 (Three) Outage Report in Hesleden, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hesleden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hesleden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Hesleden, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Middlesbrough, Sunderland and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Total Blackout | |
| Sunderland |
Internet | |
| Billingham |
Internet | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Hesleden, England
Latest outage, problems and issue reports in Hesleden and nearby locations:
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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D Bromley
(@davybromley) reported
from
Hartlepool, England
@ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Jay Snowden
(@JaySnowden23) reported
from
Billingham, England
@nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Tony ⚒🎭
(@TonyHymas) reported
from
Redcar, England
@ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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nick cairns
(@nicholascairns) reported
@ThreeUKSupport can you advise if there is any issues with home 5g broadband in Durham as mines getting worse and worse and has been off for up to an hour today and still struggling to even load iPlayer yet my phone is fine and getting 280mb on 5g but the internet is 10mb if luck
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Josh
(@Jc9393) reported
Hey @ThreeUK. I’m really tired of your service, my signal is shocking and I can’t even load 30 second videos or send texts because of it. If I am unable to change my phone, price tarrif, or arrange a way for it to improve. I won’t pay my bill because it is absolutely awful.
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Brownie
(@utterflanker) reported
@ThreeUK when multiple calls fail and I don’t ever get 5G whilst working as a community NHS worker but can’t get the email for customer support or arrange a scheduled call to discuss 🙄
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❥
(@Niaa_x) reported
i have to say — @ThreeUK network internationally give me no issues with DATA. but my @O2 line? i’m absolutely hating the experience. 😭
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Five
(@AEGIS_Five) reported
@ThreeUK Despite being a customer for 10+ years, we are leaving because of how appalling your live chat service is. Our business depends on our numbers and you've failed 5 separate times to transfer a number WITHIN Three. Spelling mistakes on letters, ground hog day conversations
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Rzl
(@TheRzlOne) reported
@siphillipssport 1 year & then bye2. Hyundai too I wonder can we push @ThreeUK to terminate their contract? They don't deserve to be associated with Chelsea. Just make @trivago our main sponsor.
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Sam
(@SJ__Beck) reported
@ThreeUKSupport Just as helpful as the customer relations useless then?
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Phil
(@p26bow) reported
@ThreeUK another day and three down yet again. This is becoming a right pain in the arse. @ofcom what are we paying these for?
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P
(@pjfbucksuk) reported
@ThreeUKSupport someone has obtained service from Three mobile using my postal address. This is fraud. I have tried to call you, but told contact section could not pass me through to pay as you go, or your fraud section. I should be working. Public sector work.
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Brian Bowden
(@zbmb90) reported
@ThreeUKSupport I can never understand what your call centre agents are saying! Do you have a UK call centre!