3 (Three) Outage Report in Blackwater, Hampshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Blackwater, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Blackwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Blackwater, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Aldershot, Woking, Farnborough, Reading, Guildford, Camberley, Fleet, Bracknell, Windsor, Godalming and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Blackwater, England
Latest outage, problems and issue reports in Blackwater and nearby locations:
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️
(@smnthklly) reported
from
Reading, England
Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Evans Anjos
(@Evans23) reported
@ThreeUKSupport I'm using iPhone Xs Max. Because of my job I moving around a lot, and doesn't matter the postcode still any signal. Anyway some of the postcodes: LU5 4TP, SG13 7QA
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Daniel Morris
(@ExasperatedOf) reported
@ThreeUKSupport Webchat yesterday fix by 4 Feb. Just received calls from 2nd & 3rd line support, after getting me to swap settings in box, then checking their coverage, then confirming problem (told of yesterday) then told 5 March new fix date. 3 masts at 15km, 12km & 8km all down for a month?
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Julie Wilson
(@JulieWi74303676) reported
@ThreeUKSupport So annoyed. Missed ONE bill payment, & account sent to debt company. Paid bill to debt company and nobody from Three has a record of my payment! told to phone finance team, I can't! You've cut off my bloody phone. Great customer service!!!!
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andy stout
(@andyspurs2) reported
What does it take to get a response from @ThreeUKSupport , Do you have to post at how crap they are at Customer Service or should that be lack of, Any Ideas?
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mac77
(@mac7722975336) reported
@ThreeUKSupport The letter stated that they (Customer Protection Team) couldn't "give a precise date of reactivation" but that they were "working to address this as quickly as possible".
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mae
(@maellekabore) reported
@ThreeUKSupport - DOZENS of hours attempting to have this resolved. I do not have unlimited time to waste because Three is incapable of following up on a complaint appropriately, or to mail one single SIM card. This is genuinely ridiculous. The hurdles to jump through just to get to ask -
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WeCleanAnyHome-Essex
(@wecleananyhome) reported
@ThreeUKSupport Tried to follow your link but it says no one is available! Had I been told of the delays I would have gone to another provider! The guy on the phone yesterday assured me I would have a phone by Friday 3 days late otherwise I was going to cancel altogether. at the moment I have
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mac77
(@mac7722975336) reported
10 months since Three customer protection team sent me a letter claiming the reactivation of my account after my mobile number port out was delayed due to the COVID situation. Still zero news from @ThreeUKSupport. My mobile number is still in the hands of hackers for all I know.
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rachel sharp
(@sharpie692009) reported
@ThreeUK why do you keep deleting my comments on tweets telling people how utterly crap your customer services are????
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Gareth Bowen
(@GarethBowen2) reported
@ThreeUKSupport Just come off the phone to the Network support team, they are telling me there's nothing wrong with a drop in speeds from 30-35Mbps to <10Mpbs and network is working as designed?? I'm 700mfrom a 3 mast and have had steady speeds until the last week?