3 (Three) Outage in Bisley, Surrey, England

@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

@ThreeUK are you guys having an outage? My mobile Internet can't reconnect

@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

@ThreeUKSupport Still not working!!

@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

@ThreeUKSupport is there a problem with three our signal has been terrible for ages now

@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

@ThreeUK Won’t let me login password “isn’t right” Won’t send me an email to reset my password Says my phone number doesn’t exist when I try 444. Live chat isn’t open. Phone lines aren’t open. What exactly am I meant to do then...?

@ThreeUKSupport is that correct that if i switch to an esim i will be without service for 1-2 days ?

@ThreeUK is the data passport website down right now? Can't seem to get into the website in the USA

@ThreeUK the internet is down

@ThreeUKSupport I've lost my phone and I'm in the States. Help! I have a Pay as You Go number!

@ThreeUKSupport is there anybody working that can help me please?

@ThreeUK Not until you can provide a half decent service!

@ThreeUK Did your masts get water logged today my signal was so bad today I couldn't even get a email all day. Worst its been. Which is hard to beat since its **** anyway. Oh yes s35 area

@ThreeUK The new app sucks! Can't even register with out WiFi... and when I do connect to a WiFi it says iv got to use my email I registered with before. I no longer have access to the email I used before?

@ThreeUKSupport all day today I have got selected network (3) not available. I have scanned and it won't allow me to connect to either 3 network options I have. Not happy paying for a service I cannot use.