3 (Three) Outage Report in Lightwater, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Lightwater, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Slough, Woking, Windsor, Ascot, Colnbrook with Poyle, Hayes, Feltham, Camberley, Guildford, Yateley, Staines, Bracknell, Farnborough, Wokingham and Ashford.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Claxhausen (@jospehclax) reported from Colnbrook with Poyle, England
@ThreeUKSupport Hello, The date the new handset and sim arrived, 30/5/2024, i rang action fraud, got a fraud crime number, then rang your fraud department to report the issue. I then rang to complain about still being charged for the handset and sim around the 13th of may, I was told i would
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Turningleftforless (@turningleftfor) reported from Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Josie Rice (@MissRice_PE) reported from Camberley, England
Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!
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Mike Sankey (@RunSankeyRun) reported from Bracknell, England
@ThreeUKSupport hi massive problem with 3+ app. Can’t log in, it won’t reset password. Help please
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☁️ Chris Reddington (@reddobowen) reported from Winnersh, England
@ThreeUK - With the #AppleEvent iPhone announcements of eSim models, are there any updates on your eSim support? I plan to preorder to the iPhone 14 pro max, but still unclear on your plans for eSim support?
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debbiedraws (@debbiedraws1) reported from Guildford, England
@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.
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JC (@JordanCourt94) reported from Wokingham, England
Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
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Lyn Paul 💙 (@LynPaul6) reported from Slough, England
@ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!
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Daniel Sherlock (@mcsherlocks) reported from Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
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SDP (@SSDP73) reported from Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Mike (@allanmike03) reported from Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
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Mike (@allanmike03) reported from Camberley, England
@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
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Pete (@gonnella) reported from Woodley, England
@ThreeUKSupport Customer service have sent me one, and it’s up and running.
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jamie whittaker (@whitsy13) reported from Wokingham, England
@ThreeUK why isn't my 4g service working?
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simon ramskill (@lliksmar) reported from Twyford, England
@ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!
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simon ramskill (@lliksmar) reported from Twyford, England
@ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...
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Harvey (@HarveyWelch) reported from Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Harvey (@HarveyWelch) reported from Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Katherine H (@katieheffe) reported
@iD_Mobile_UK @ThreeUK Hi, I’m still having problems despite having restarted my phone. TW1.
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Peter Reynolds (@pdnr777) reported
@ThreeUKSupport are there any problems with the network today, very slow data service in Staines and Chertsey area
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Katie-Louise (@bluekatie25) reported
@ThreeUKSupport Hi Pete this issue is still not resolved after being promised it would be last Friday. I am now being told it will be another 2 days. This service is simply not good enough and I will never renew with Three again
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Oliver Green (@olygreen33) reported
@ThreeUK hello what is the signal problem today ? Traveled back from Rome and caused me major issues all day
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Kimba (@Kimbaaa) reported
@W9Anubis @ThreeUK @ThreeUKSupport I’m only on 3 mobile for the weekly cinema tickets. Signal is ****
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Truth matters (@Solutio11Market) reported
@iD_Mobile_UK @ThreeUK How ******** are you scammers allowed to operate?
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Dr Zoe Venditozzi (@zoevenditozzi) reported
@ThreeUKSupport I’ve opened a complaint and am getting g absolutely nowhere.
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Dr Zoe Venditozzi (@zoevenditozzi) reported
@ThreeUKSupport On WhatsApp support I’m being told to go to London store. Just spoke to London store and they were clear they can’t help me
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Dr Zoe Venditozzi (@zoevenditozzi) reported
@ThreeUK can someone please help me? I feel like I’m screaming into the void. Bought two devices whilst in London. 1 arrived. Now being told I have to travel to London to get the other. I live in Scotland.
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راد (@flyn_jal836) reported
Hi @ThreeUKSupport I’ve emailed multiple times about the 25 June outage. I missed urgent calls + paid £30 redelivery due to your network failure and couldn’t receive urgent calls. Im requesting full compensation for a month. Please respond or escalate this immediately. Thanks