3 (Three) Outage Report in Lightwater, Surrey, England
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The latest reports from users having issues in Lightwater come from postal codes GU18.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Lightwater, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (5%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Lightwater, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Lightwater, West Byfleet, Farnborough, Slough and Hayes.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Michael Knight (@MJKN1GHT) reported from Wokingham, England
@ThreeUKSupport Tried that full power off and restart too...wife has same issue. Think localised can you check if issues still in area
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Nick Szewciw (@Touring_Tech) reported from Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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Nicole (@laughinglongest) reported from Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Kate (@katesj1983) reported from Wokingham, England
@ThreeUKSupport I have the restart my phone every day in an attempt to pick up the data in the area...if it succeeds it’s then super slow at doing anything
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Matthew John Earley (@o0MattE0o) reported from Yiewsley, England
@ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...
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Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England
@ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days
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Kate (@katesj1983) reported from Wokingham, England
@ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...
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Nicole (@laughinglongest) reported from Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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me (@toffee_7) reported from Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Kate (@katesj1983) reported from Wokingham, England
@ThreeUKSupport over the last few months every morning I have noticed issues with the data in my area...the minute I leave my house...nothing..nothing till I get in to town which is a good 15 min walk away....
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Tony Hart (@toekneeheart) reported from Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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The Duped (@TheDuped1) reported from Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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Steph Weller (@stephweller97) reported from Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Graeme Hutchison (@gdhutchison) reported from Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Matthew John Earley (@o0MattE0o) reported from Bracknell, England
@ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Chapman (@_joshchapman98) reported
@ThreeUKSupport Issue ends up resolving itself automatically after 20 ish mins or so but restarting phone/turning mobile data off/on, turning airplane mode on/off doesn’t work at all and just continues to show ‘No Service’
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Lara Campher (@CampherLara) reported
@ThreeUK why let people sign up for contracts at a set price and then charge more when one of your staff make a mistake and cancel a Direct Debit increasing the payment price! Will most definitely be moving providers when the contract ends!!
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Jon Walker (@jonaswalker65) reported
@ThreeUKSupport The signal, although less powerful, seems to be more consistent for streaming etc now. I am reaching speeds that I was getting before. If things improve I might give you a second chance and not look elsewhere for my supply as I’m out of contract
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Robbo@pitchside7 (@chrisrobson1163) reported
@ThreeUKSupport what's happened to the signal in YO86NN
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Lara Campher (@CampherLara) reported
@ThreeUKSupport Although the payment was cancelled through miscommunication?! The customer service that’s been provided by 3 over the last few months has been well below par in a number of issues so I can’t say I’m surprised by this either, just looking to up the income!
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Stuart Lambert (@Stu_Lambert) reported
@ThreeUKSupport So your message that suggests work is being completed is inaccurate. We have instead received sub par service for the last few days!
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Joe Powell (@Joe_Damarsio) reported
@ThreeUKSupport Hi 3 my old mobile number was supposed to be moved from my old network to 3 on the 24th but it has not done so. I'm also getting access denied when I try to sign in to my3 and use the website, even the homepage. Is there anything you can do to help?
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Mine (@minemartina) reported
@ThreeUKSupport I was expecting almost all calls to be on WiFi call as at home, but this month that doesn’t seem to be the case.. is there a problem with it?
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Adam Ferguson (@adfergy) reported
@ThreeUKSupport Hi. I'm trying to switch my old number from a different network to Three, but I keep getting this message: "An unknown error has occurred". The old and new numbers and PAC code are all correct. Any thoughts? Thanks.
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Tony Ward (@tonyeward) reported
@ThreeUK I can't get into my account, if I try to change my password I get the error my3auth.text.generic.error. I have tried on several computers and different browsers. Can you help?