3 (Three)

3 (Three) Outage Report in West Byfleet, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in West Byfleet, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in West Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in West Byfleet, Surrey, England 04/25/2024 03:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Byfleet, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Brentford, Hounslow, Slough, Isleworth, Woking, Feltham, Hammersmith, Walton-on-Thames, Richmond, Acton, Twickenham, Farnborough and Ashford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBrentford Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHounslow Internet

Community Discussion

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3 (Three) Issues Reports Near West Byfleet, England

Latest outage, problems and issue reports in West Byfleet and nearby locations:

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • arhessey Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • SSDP73 SDP (@SSDP73) reported from Spelthorne District, England

    @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • DarrenHandley8 Darren Handley (@DarrenHandley8) reported from Hammersmith, England

    @alexxweller @ThreeUK I have used O2 for years decent service and prices

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • LynPaul6 Lyn Paul 💙 (@LynPaul6) reported from Slough, England

    @ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • raczylo Lukasz Raczylo 🐭 (@raczylo) reported

    @ThreeUKSupport In regards to 5G not working, at all since you've sent me the new router. I'm doing tech and networking for two decades and if I'll hear another "reset your router" ( as I've been advised at least a dozen times before complaint ) I'll just burst.

  • nousarete 🐬 John G (@nousarete) reported

    @ThreeUKSupport web chat - just want to know, if three know there is a problem and are working on it. Last time local mast was down and broadband was coming from Distant mast. We've just had a power cut and are on generators. Threee probably need to work with UKPN

  • alon5783383884 alon (@alon5783383884) reported

    @ThreeUK @WirelessFest how do i become a three customer tell me asap😩

  • DerrynMcMaster Derryn McMaster (@DerrynMcMaster) reported

    Just got the 1mth notice from @ThreeUK that they’re switching me to a new contract & ending the biggest reason for being with them: GoRoam. I’ve been a loyal Three customer since 2008, but it’s apparently time to move to switch as they’ve just made roaming prohibitively expensive

  • pescao Carlos D. Este (@pescao) reported

    @ThreeUKSupport I have invested in a mast and external antenna + installation to improve reception, still marginal service when this work. Very disappointed now.

  • Woolly365 Woolly (@Woolly365) reported

    @ThreeUK hi, can I cancel a rolling 30 day mifi contract with you via DM? I'm not sure how I log in because I'm already a phone contract user and it doesn't show the mifi so I guess it's a separate contact. Thanks

  • nousarete 🐬 John G (@nousarete) reported

    @ThreeUKSupport Home Broadband ultra-slow (yes I have rebooted!) Network service checker down; talk to an agent down😡

  • Modeunited 🔰 (@Modeunited) reported

    @ThreeUK FIX YOUR NETWORK! 🤬🤬🤬

  • taran_simone Taran.Simone✨ (@taran_simone) reported

    @Twiin01 @ThreeUK Imagine I’ve been with them since I was 16 and ur telling me I can’t get signal I’m my own yard 🤨 make it make sense

  • pescao Carlos D. Este (@pescao) reported

    @ThreeUKSupport Why raise a complaint when this is a known issue on your side ?