3 (Three)

3 (Three) Outage Report in West Byfleet, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in West Byfleet, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in West Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in West Byfleet, Surrey, England 11/12/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Byfleet, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Hammersmith, Hounslow, Kingston upon Thames, Lightwater, West Byfleet, Brentford, Farnborough and Slough.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near West Byfleet, England

Latest outage, problems and issue reports in West Byfleet and nearby locations:

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England

    @ThreeUKSupport Yeah. On to chat support..... but of a game 😬

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • rikscha_ richard (@rikscha_) reported from Kingston upon Thames, England

    @ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • LaurenVRhodes 🍁🍂✨Lauren Victoria Rhodes✨🍂🍁 (@LaurenVRhodes) reported from Richmond, England

    Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • steve1964sw6 SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • FrAdrianArnold Fr Adrian Arnold (@FrAdrianArnold) reported

    @ThreeUK you have sent me an invoice for an account I cancelled 2/3 months ago. I have tried to have 2 telephone conversations to resolve this issue and both times I have been put on hold then the call has been disconnected.

  • meshikic_blue17 meshikić-blues (@meshikic_blue17) reported

    @ThreeUK No baby hoop your support. Leave soon.

  • UKtodayUK Real Mike ©️ (@UKtodayUK) reported

    I really wish I'd never moved from @O2GuildhallS to @ThreeUK

  • c_h_pugh Christopher Pugh (@c_h_pugh) reported

    @1pMobile I was considering transfer to @ThreeUK because my @O2 signal unreliable. Until 16 Feb. 2021 Three's rate was 3p per minute. A more than threefold increase to 10p is being repeated at the new level of 35p. Thanks for warning me. I think I may transfer to you when credit runs out

  • JamieGarbett Just browsing (@JamieGarbett) reported

    Wow @ThreeUK - forcing me to upgrade my contract and losing the free go-roam benefit that kept me a loyal customer for 10 years! What kind of outfit are you running!

  • SabinaDiMarco Beenie🌒 ♌🌻 (@SabinaDiMarco) reported

    Signal on @ThreeUK is absolutely 💩missed an important phone call today

  • nat_1983 Natalie Booth (@nat_1983) reported

    Hi @ThreeUK @ThreeUKSupport on my app it says I can upgrade my phone from 12th of July (34 days) but I think my current device is in its geriatric phase as the battery is poor & often requires 2/3 charges a day. Is there any chance of an upgrade before the July date? Cheers 👍

  • SuttonNatalie natalie sutton (@SuttonNatalie) reported

    @ThreeUKSupport I’m looking to get my PAC number. How long until customer services are back online?

  • UKtodayUK Real Mike ©️ (@UKtodayUK) reported

    I have made around 30 wasted calls to @ThreeUK trying to get my phone unlocked from being a child phone to being an adult phone. They have a badly designed website and customer services is nearly non-existent I wish I'd never moved from O2

  • nat_1983 Natalie Booth (@nat_1983) reported

    Hi @ThreeUK on my app it says I can upgrade my phone from 12th of July (34 days) but I think my current device is in its geriatric phase as the battery is poor & often requires 2/3 charges a day. Is there any chance of an upgrade before the July date? Cheers 👍