3 (Three) Outage Report in West Byfleet, Surrey, England
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The latest reports from users having issues in West Byfleet come from postal codes KT14.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in West Byfleet, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in West Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (29%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near West Byfleet, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Kingston upon Thames, Lightwater, West Byfleet, Brentford, Farnborough, Slough, Southall and Dorking.
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Community Discussion
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3 (Three) Issues Reports Near West Byfleet, England
Latest outage, problems and issue reports in West Byfleet and nearby locations:
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A. K H A N (@iamAbdulz) reported from Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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Jade Sharp (@jadesharp1992) reported from Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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Mike Sankey (@RunSankeyRun) reported from Bracknell, England
@ThreeUKSupport hi massive problem with 3+ app. Can’t log in, it won’t reset password. Help please
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eamorugby (@HoarseRoar) reported from Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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James Todd (@MrJGTodd) reported from London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Jade Sharp (@jadesharp1992) reported from Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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James Todd (@MrJGTodd) reported from London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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James Todd (@MrJGTodd) reported from London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Mark (@edwarrditis) reported from Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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debbiedraws (@debbiedraws1) reported from Guildford, England
@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.
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Shane Andrews MBE (@gingio) reported from London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Shane Andrews MBE (@gingio) reported from London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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James Todd (@MrJGTodd) reported from London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Josie Rice (@MissRice_PE) reported from Camberley, England
Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!
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A. K H A N (@iamAbdulz) reported from Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Mitch (@Coastermitch) reported from Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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Darren Handley (@DarrenHandley8) reported from Hammersmith, England
@alexxweller @ThreeUK I have used O2 for years decent service and prices
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Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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SDP (@SSDP73) reported from Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Lyn Paul 💙 (@LynPaul6) reported from Slough, England
@ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Aunty Dinma (@SosoMunaChi) reported
@ThreeUKSupport Your data passport link never worked for me. And because you've made it impossible for someone to buy a data passport without turning data roaming. Each time I tried to buy data YOU HAVE CHARGED ME. I've spoken to two of your advisors And each one has been deceitfully unhelpful.
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Drone69 (@Drone693) reported
No surprise really, @ThreeUK lied to me again. The lying bunch of thieves have not returned the £358 they stole out of my bank account. On the bright side I can now move to a better network.
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Sarah Forrest (@coedwiggle) reported
@ThreeUKSupport I just did, such a waste of time 😒 same response. Can't find the device in the warehouse. Why do you keep sending me to the chat when you can not help?
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Alexandra Montgomery (@Alexandra_M_93) reported
@ThreeUK Today i have spent quite alot of time speaking to people on the Live Chat. My first problem was sorted, the guy left the chat. I then went back on to speak to someone else as i wasnt finished, they helped with the second problem (all faults by 3 i must add), (1)...
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LisaB (@LisaB31551375) reported
@ThreeUKSupport Three customer service is so poor. My PAC code was stolen 2 weeks ago and Three have done nothing to help with this. Customer services are useless and make up new stories every-time you contact them.
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Dr. James Jack (@jamesj74) reported
@ThreeUKSupport ... a loyal customer, but a mistake like this is unforgivable. My wife, son and daughter will all be leaving too. I hear good things about ID Mobile.
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Fiona Satterley (@Nonas) reported
@ThreeUKSupport hi I know that you were working in the area TQ12 1 but I was under the impression this was complete but we still seem to have very poor signal levels. Please can you update please
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Ben (@n7ben) reported
@ThreeUK hi, is your Wi-Fi no longer working in London Underground? Each time I tried it either has a problem or doesn’t like the password even though it’s correct! Thanks
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Martin (@itsmartin2020) reported
@ThreeUK love how your customer services lie to your customers! Was told I get a refund in 3 days. chase it and be told the global pandemic is causing the delay! Called out the agent as a liar to which he backtracked! Called the complaint team to raise yet another complaint
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michaela dell (@mrsmicdell) reported
@ThreeUKSupport And that one stopped working and had been sent back to apple who have managed to replace it with no stock issues