3 (Three)

3 (Three) Outage in West Byfleet, Surrey, England

Problems detected at 3 (Three)

Users are reporting problems related to: internet, phone and wi-fi.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) problems in the last 24 hours in West Byfleet, England

The following chart shows the number of reports that we have received about 3 (Three) over the past 24 hours from users in West Byfleet and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

3 (Three) Outage Chart in West Byfleet, Surrey, England 01/20/2022 14:15

January 20: Problems at 3 (Three)

3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 55.02% Internet
  • Phone 21.23% Phone
  • Wi-fi 9.46% Wi-fi
  • Total Blackout 9.23% Total Blackout
  • E-mail 4.43% E-mail
  • TV .63% TV

3 (Three) Outage Map Near West Byfleet, Surrey, England

The most recent outage reports and issues originated from London, Slough, Farnborough, Twickenham, Godalming, Bracknell, Teddington, Dorking, Chertsey, Guildford, Farnham, Kingston upon Thames, Camberley, Woking and Epsom.

United KingdomLondon Internet
United KingdomSlough E-mail
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon E-mail

3 (Three) in West Byfleet, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near West Byfleet, England

Latest outage, problems and issue reports in West Byfleet and nearby locations:
  • DarrenHandley8 Darren Handley (@DarrenHandley8) reported from Hammersmith, England

    @alexxweller @ThreeUK I have used O2 for years decent service and prices

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • LynPaul6 Lyn Paul 💙 (@LynPaul6) reported from Slough, England

    @ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • SSDP73 SDP (@SSDP73) reported from Spelthorne District, England

    @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • arhessey Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • chrishampson Chris Hampson (@chrishampson) reported from Richmond, England

    @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • Cusmonkey Marcus Cook (@Cusmonkey) reported

    @ThreeUKSupport Website and app terribly slow

  • PJ82PJ Paul 💙💛🤍 (@PJ82PJ) reported

    @Samphil95 @ThreeUK My phones with them not broadband but honestly always been great service so yeah hope they sort you mate

  • Samphil95 Sam 'LUFC' (C) (@Samphil95) reported

    @PJ82PJ @ThreeUK Honestly, been with EE for 9 years and thought i’d try them for broadband and i’ve already been lied to on two ocassions in a matter of hours, interrupted on the phone, still no resolution it’s shocking! Cheers Paul hopefully they sort it

  • PJ82PJ Paul 💙💛🤍 (@PJ82PJ) reported

    @Samphil95 @ThreeUK I’ve been with them for years and have nothing but good things to say about them. Hope what ever the issue is they sort it for you.

  • Samphil95 Sam 'LUFC' (C) (@Samphil95) reported

    Been a customer of @ThreeUK for three days and already their service and attitude to their customers is absolutely disgusting.

  • Cusmonkey Marcus Cook (@Cusmonkey) reported

    @ThreeUK is your website down?

  • Cameron_1993_ Cameron Lee (@Cameron_1993_) reported

    @ThreeUKSupport Can i speak to somebody as I’m quite angry at the incredibly poor experience I’m having with your in app chat.

  • nyaricosplay Nyari (@nyaricosplay) reported

    @ThreeUKSupport switching over from EE but the site is down that I need to fill out, anything else I could do?

  • heggimosta DelegateSyria (@heggimosta) reported

    @ThreeUKSupport Help - I ve been without servcie for a week , can't log into my accooiunt online can't send or receive calls or or messages - spent hrs on the phone - being promised it would be resolved - having wtitten to proofs etc for a password reset - nothing!!!

  • kirstjohnstone Kirsty Shreeve (@kirstjohnstone) reported

    Hi @ThreeUK is it possible for someone to check what’s going on with the 4G signal in BR7? I am right between 2 masts, had full 4G and couldn’t even load a webpage. Things loaded when it flipped to 3G! Thanks.