3 (Three) Outage Report in Epsom and Ewell District, Surrey, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (56%)
-
Phone (19%)
-
Total Blackout (15%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Southall, London, Hounslow, Hammersmith, Chertsey, Fulham, Wandsworth, Mitcham, Epsom, Beckenham, Kensington, Southwark, Croydon and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Phone | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
-
Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
-
Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
-
James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
-
Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
-
Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
-
Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
-
Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
-
Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
-
LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
-
Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
-
chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
-
Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
-
αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
-
James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
-
Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
-
Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
-
Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
-
Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
-
Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
-
Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Mags Su
(@mags_summers) reported
@ThreeUK mobile data seems to be down everywhere - is there an issue in the UK?
-
Joe Gellar
(@JoeGellar) reported
@ThreeUKSupport #baffled ordered 1755 yesterday, delivery tomorrow. Website “order b4 8 next day delivery” customer service says you ordered after 8pm, emails say different!! 🤔 incompetence from three strikes again
-
Heather Akwei
(@HeatherAk31) reported
from
West Bridgford, England
@Zee_Alrifai @ThreeUK Don’t upset this customer. He’s very influential.
-
Kalbir
(@proustian) reported
@ThreeUKSupport I topped up my phone on Sunday and the credit doesn't seem to have applied. When I try to log into the website I get an error telling me it's not working right now. Anything you can do to help?
-
Maimai
(@vgoldie) reported
@ThreeUK @ThreeUKSupport You are shameless. You are not true to your words. I should have not believed you. Never again will get a contract from your network.
-
kirsty 💙💛
(@kirstyjjb) reported
@7alboy @ThreeUKSupport I have wifi and phone with three and it’s been **** since the 24th Sept. Everytime I ask they say it’ll be resolved in a maximum of 7 days lmao
-
𝓡𝓸𝓸𝓱𝓸𝓵𝓵𝓪𝓱 𝓣𝓪𝓱𝓮𝓻𝓲 🌪
(@TaheriRohollah) reported
I have issues with @ThreeUK which is ,I had contract with them with Direct debit, they deactivated one month before the 24 month also they take £20 also the next month £24.06 but we couldn't find the thief #three
-
Jane Smith
(@hprw) reported
At one point the @ThreeUKSupport person suggested it could be due to engineering works, but then said there were no engineering works in my area. They've promised to get their broadband people to call me but I have no signal! They won't get through! And I still have no signal.
-
𝓡𝓸𝓸𝓱𝓸𝓵𝓵𝓪𝓱 𝓣𝓪𝓱𝓮𝓻𝓲 🌪
(@TaheriRohollah) reported
@ThreeUK @GoogleUK I have issues with @ThreeUK which is ,I had contract with them with Direct debit, they deactivated one month before the 24 month also they take £20 also the next month £24.06 but we couldn't find the thief #three
-
Jane Smith
(@hprw) reported
@ThreeUKSupport I might not have a signal, but I do have something else--COVID! (I think. I've not tested as I would have to go out to buy a test, and I'm not going out until I'm better.) (I'm not that bad, so don't worry about me. I have the Youngest to look after me.) (And the cats.)