3 (Three) Outage Report in Epsom and Ewell District, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Hounslow, Southwark, Wandsworth, Woking, Croydon, Kensington, Guildford, Merton, Southall, Redhill, Wallington, Epsom and Mayfair.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
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| London |
Phone | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Caracasflat
(@caracasflat) reported
from
Bromley, England
@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Julie Farrell
(@farjulie) reported
from
Croydon, England
My friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Caracasflat
(@caracasflat) reported
from
Bromley, England
This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sven Stears
(@SvenStears) reported
@ThreeUK is your service down in BS3? I cant get online at all.
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Chloe McClean
(@chloemcclean) reported
@ThreeUK I have recently relocated to London (SW2 3AA) so disappointed my signal is shockingly bad in my new house to the point of no signal. I would expect the capital city of the UK to have basic good service. Can you please explain? My dad has over 6+ contracts and is unhappy!
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Laura
(@lorlichops1) reported
@ThreeUKSupport is there an issue with 4G in Plymouth. Visited at the weekend and no improvement since last summer when I visited. PL1 1DH is m&s but it doesn't work anywhere in the city centre. Shouldn't have to use 3G in a city.
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Imogen Morris
(@_Imogen_Morris) reported
@ThreeUKSupport Hi Jenn, it didn’t work after restarting this morning but it has now I’ve tried again. We can’t get 5G, just 4G, however. Thank you for your help’
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Sven Stears
(@SvenStears) reported
@ThreeUK is it me or is your service just completely down right now?
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Irwin Gill
(@IrwinGill) reported
@ThreeIreland, you don't allow tethering/hotspotting for mobile customers, whereas @ThreeUK do (and even advertise it as a perk of their service). Why?
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David Rowlands
(@rowlandrat) reported
@ThreeUKSupport no signal all week on 2 contracts at EX34 0PW sort it out!!! Everything I go away 8 have no signal on 3 but my work phone on ee works!!!
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gillian healy
(@gillianhealy1) reported
@IrwinGill @ThreeIreland @ThreeUK I'm with 48 which is the 3 network... and I can use hotspotting
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martin lusty
(@MarinerMart87) reported
The @ThreeUK signal is absolutely disgusting. What a joke. 8/9 years as a customer ... DN31 area.... shocking 😤 😤😤
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Dougal & The Magic Roundabout
(@dougalovich) reported
Beyond angry with @ThreeUK - been begging for more data for a vulnerable customer on mobile broadband for the last 72 hours, apparently three sets of advisors have lied when they told me they'd made the request??? Absolute shitshow.