3 (Three) Outage Report in Epsom and Ewell District, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Hammersmith, London, Kensington, Kingston upon Thames, City of Westminster, Twickenham, Southwark, Caterham, Reigate, Woking, Wandsworth, Hounslow, Redhill and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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The Fed
(@FedPoulton) reported
from
Hammersmith, England
@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@ThreeUKSupport I am no longer able to access the app . It says verify email after I enter it , error comes up when I click help it says nobody available to help. 🤬
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Lambeth, England
@ThreeUKSupport Tethering not working at all on 4G and with errors on 3G in Clapham today :(
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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Neil A.Evans
(@NeilEvansRocks) reported
from
Camberwell, England
@8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates
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Kevin Hogarth
(@KevinHogarth) reported
from
Camberwell, England
@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!
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The Fed
(@FedPoulton) reported
from
Lambeth, England
@ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.
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ZARA
(@zaradjiabouti) reported
from
Camberwell, England
On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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The Fed
(@FedPoulton) reported
from
Wandsworth, England
@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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andy forrest
(@Andyforrest90) reported
from
Kingston upon Thames, England
@ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi
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mayur shah
(@13pms) reported
from
Brentford, England
@kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took
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🍉Melon 🍉
(@M3lanieJC) reported
from
Camberwell, England
@ThreeUKSupport Yes, I’ve just checked that. I’m without a phone now, please let me know how you can resolve this. I’m able to go to my local store after work but only if they can help
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kadron Gregory
(@KadronG) reported
condition). Contacted ThreeUK and was told that there are two of the same addons and would make a request to remove one and that is why it isn't working. After 11 calls and 11 different excuses - i decided to escalate the issue and was told that the Smartwatch pairing service is
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Mandy Heath
(@cakesforalice) reported
@ThreeUKSupport hi - is there a problem with 5G in the St Albans area? My home hub has stopped working and I’ve had no wifi for about 20 mins now
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Skiing Scot
(@skiingscot) reported
@ThreeUKSupport Apologies for the delay, Three make the entire cancellation process painful. Having spoke to an agent 6 weeks ago this was resolved (so i thought) only to find an increased monthly charge and active service. 2hrs sat on chat to 3 agents all telling me a different 'madeup' story.
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Chris McFarlane 🥊
(@BrokenNoseChris) reported
@ThreeUKSupport hello! Do you have a support email 📧?
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MS
(@my_cat_rocks) reported
@ThreeUKSupport why is it about 50% of the time nobody can hear me speak when a call connects. But when the call is ended and redialed its fine. I know somebody else on 3 who has the same problem.
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Bruce Jenkins
(@BruceJe85482068) reported
@ThreeUK So after many years with Three we have decided to cancel all of our three accounts across our company as and when the individual contracts come up for renewal. Why? Because their customer service is atrocious.
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stuartyd
(@stuartyd78) reported
@ThreeUKSupport hi, my local mast in KA3 has been having an issue fixed for almost 4 weeks now which is becoming a bit of a joke. This same mast seems to be getting worked on a few times every month. Can someone advise what's going on and why it is taking so long please
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kf🇿🇼
(@farai96) reported
@ThreeUK I went to store and I called customer service for my roaming. I was told it was enabled now, still nothing but when it comes to my contract payments monthly you expect it on time lol
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Barbara Guest
(@BarbaraGuest) reported
@ThreeUKSupport having had signal problems for the last 2 weeks, I was advised this morning that this was likely to continue for at least another 7 days. I am in the process of moving house so need a reliable 'phone which I don't currently have - nightmare!
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Skiing Scot
(@skiingscot) reported
@ThreeUKSupport this was 2 hours in after numerous 'escalations' and a threat to write to HQ documenting my complaint. Ofcom is very clear about contract term process, this failed most of it. Happy to provide complaint reference via DM if you wish to investigate the offshore CS handling.