3 (Three) Outage Report in Epsom and Ewell District, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at 3 (Three)
3 (Three) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Southwark, Kensington, City of Westminster, Woking, Hounslow, Guildford, Merton, Southall, Redhill, Wallington, Epsom, Wandsworth and Mayfair.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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Georgina
(@GeorginaSmile) reported
from
Bromley, England
@ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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🗺🇪🇺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.
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Andrzej Łukowski
(@MrLukowski) reported
from
Bromley, England
@ThreeUKSupport hi - I recently signed up for a new tariff but received info through post saying I was on a different, higher tariff. I have twice contacted support and they have twice confirmed that the original rate would be honoured but my account still says higher tariff...
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!
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crybabyrainface
(@crybabyrainface) reported
from
Gatwick, England
@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
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PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box
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Ruth Elleson
(@RuthElleson) reported
from
Camberwell, England
@hollieenelsonn @BenThapa82 @ThreeUK Appreciate this doesn’t solve the problem, but I’ve turned mine onto 3G only a few days ago and it works fine for most things.
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
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Jason Sensation
(@thekinaton) reported
from
Lambeth, England
@articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
@samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.
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Jason Sensation
(@thekinaton) reported
from
Wandsworth, England
I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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🗺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!
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🗺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport Can you answer my question directly please. I wish to make a complaint and want to know how. I'm sick of repeating myself.
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Jason Sensation
(@thekinaton) reported
from
Lambeth, England
@ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!
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Charlie
(@charliemfc) reported
from
Bromley, England
@ThreeUK @SamsungUK Advertising 5g phones when your already late 5g network is nowhere to be seen yet 🤔
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Adrian Musto
(@adeymusto) reported
from
Brentford, England
@ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jess White
(@jessca1891) reported
@ThreeUKSupport I had the same issue last week in the office too but put it down to a mast being down or something but exactly the same issue this week too. Yes I've restarted my phone but it doesn't help. My day to day job relies on me being on the phone all day so this can't continue
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Vinay Reddy
(@VinayRe18733328) reported
@ThreeUKSupport And you people without useing network sending me bill why i need to pay without useing network bill
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Szopciu 🐾
(@Szopciu8) reported
Ugh Why @ThreeUK is scam cellular network :/
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MightyK: Doolally Mood Boy
(@MrJoestarsBro) reported
@ThreeUK Again, your internet's being really damn spotty for no good reason
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Mike Simmons
(@MikeSimmons80) reported
@ThreeUKSupport Thanks Holly. Voicemail was disabled and re-enabled a couple of times, the account was 'refreshed'. Issue has been ongoing for a number of years. It occurred when a voicemail was received while number was unavailable while being ported from @O2
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Uncle Lobos
(@AbuQaadirr) reported
@ThreeUK is absolute terrible when it comes to streaming with My data. 😒😒😒
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Sean Pearson
(@seanpear) reported
@ThreeUKSupport I don't understand why I need a third party. Three Support have acknowledged that they received my request to close the account via web chat. I don't understand why they insist on ripping me off.
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Mike Simmons
(@MikeSimmons80) reported
@ThreeUKSupport The cycle will continue until someone within @ThreeUKSupport acknowledges the disjointed nature of the operation and steps forward to fix it. Figure out a way to show them the video. Telephone calls and live chat aren't working.
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Danny 🏴
(@DannyB3072) reported
@ThreeUKSupport I have no service Holly
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Ann
(@Ann86990920) reported
@ThreeUKSupport They said there's no record of cancellation. I will provide all the evidence here because I am lucky that I didn't change my number. My current provider is willing to provide with all the evidence. Along with some recorded calls that I have to cancel. I cancelled online 5th day