3 (Three) Outage Report in Epsom and Ewell District, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Hounslow, Southwark, Wandsworth, Woking, Croydon, Kensington, Guildford, Merton, Southall, Redhill, Wallington, Epsom and Mayfair.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Caracasflat
(@caracasflat) reported
from
Bromley, England
This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Julie Farrell
(@farjulie) reported
from
Croydon, England
My friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Caracasflat
(@caracasflat) reported
from
Bromley, England
@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Thames Ranger777
(@Ranger777Thames) reported
from
Lambeth, England
@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rhiannon Vivian
(@RhiannonVv) reported
Finding out second hand that @ThreeUKSupport and @ThreeUK are pretty atrocious. Other half has been over charged for a year. Refund promised over again, but not here. Different reps saying different things. Purposeful delays? Don't treat your customers like this #ThreeUK. @Ofcom
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Tanya
(@Tanya91__) reported
@ThreeUKsupport any updates on when the works in HU7 are going to be done? Said in the text that they expect to be completed by the 17th but they’re still ongoing and causing problems with the signal and mobile data
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Sophie Gleave
(@SophieGleave) reported
@ThreeUKSupport - I haven't had mobile signal all day, are there known issues affecting this? I've restarted, airplane mode etc and still 'no service'.
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The Salfordian 🏴
(@TSalfordian) reported
@ThreeUK Does your 5G network support the Pixel 6 Pro for 5G?
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Anthony Kidd
(@KiddoNo1) reported
@ThreeUK my god I’ve gone on this network im glad I only don’t a one month rolling it’s absolutely shocking no service anywhere I’ve been won’t be having the month that’s for sure
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Jay
(@jamiljay12) reported
@ThreeUK been a customer for over 8 years. Any chance of 2 tickets to Carabao cup final? 🙏🏼
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Simon🎖
(@cfc_wrtr) reported
@UberCheIseaFC @boredsailor19 @ThreeUK Worst logo though
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Rob Milner
(@Robianco) reported
@threeuksupport It’s now taken well over an hour to try and connect to Twitter to send this message thanks to three days of work on masts near me. Almost no internet for most of that time during working hours and awful mobile connectivity too. 3 days.
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Cryptocamel
(@Cryptocamel83) reported
@ThreeUKSupport I have called you customer support and he has requested it just now. I hope they can change it. There's a lot of money in it which you are now able to access.
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ChristophEav
(@eav_272) reported
@ThreeUK inwas going to upgrade but seems as you give new customers better deals than existing you can forget that. 8 years with three and still less valuable than clients who have never spent one Penny with the company. I'm gone