3 (Three) Outage Report in Epsom and Ewell District, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Wandsworth, Hammersmith, Mitcham, City of Westminster, Epsom, Beckenham, Kensington, Fulham, Southwark, Southall, Croydon, Hounslow, Woking and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@DavidBeattie86) reported
@ThreeUKSupport But the complaint was for them messing it up prior, this complaints person messed it up again? It’s absolutely shocking service. If it’s not resolved when I phone up in 30 days I’ll be looking to raise this further and looking to cancel this contract… not what I expected
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Dave Martin
(@dmartinwriter) reported
I've been with @ThreeUK for over 10 years. I was told by customer retention when I tried to leave 10 years ago I could have this tariff for life. I've just received an email telling me that promise is about to be reneged upon, as you'll be moving me to a worse plan within a month
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Tall Paul B
(@Essex_express) reported
@ThreeUKSupport Thanks for replying Mark. Tbh it’s just getting worse in central London. I rely on a good network to process Credit card payments. It’s becoming really difficult!!!
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Jacko 💙
(@1066jacko) reported
@ThreeUKSupport No I get that. But why are we being charged £2 per day? It’s not an issue for me as my contract started before October 21. But previously we haven’t been charged
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Steph Hounsell
(@StephPsh) reported
@ThreeUK & @WHSmith So disappointed In your customer service. Bought a sim but the credit wasn’t added to the sim. We can’t go back to the shop and @ThreeUK won’t add the credit despite me having all the relevant details. Nice little scam you have going on there
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vince_vega
(@0ut_of_time_man) reported
Why, why is @ThreeUK such a piss poo piece of **** phone provider? Why is their app so ******* useless? Why is there never any signal? These are rhetorical questions
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David
(@DavidBeattie86) reported
@ThreeUKSupport Although it was the complaints person messing it up!! I don’t have any faith ion your customer service. I’m lost at when or what payments are due to come out
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Craig @ Xplosion Gaming
(@BeardedGreen1) reported
@ThreeUKSupport absolutely livid. Cancelled contract told repeatedly that date cancelled would not incur a early termination fee yet my final bill had one! We had a text when had the pac code to say final bill would be £0!! Disgusting. Extremely poor
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delvey
(@delvey1) reported
@ThreeUKSupport I have restarted the device several times. I have reset the network setting as previously suggested. This is affecting calls and data in and around the area of my home address. In other parts of the city the reception is fine
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NOLAY
(@OfficialNolay) reported
@ThreeUKSupport I requested a number change. I’m gonna need this sorted today if it cannot be sorted before the end of the day I’ll have to leave the network. 4 days stuck with a number that doesn’t work on a contract that I’m paying for just doesn’t sit right with me. This isn’t worth my money.