3 (Three) Outage Report in Epsom and Ewell District, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hounslow, City of Westminster, Hammersmith, Chertsey, Fulham, Wandsworth, Mitcham, Epsom, Beckenham, Kensington, Southwark, Southall, Croydon and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hounslow |
Phone | |
| City of Westminster |
Internet | |
| Hammersmith |
Internet | |
| London |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🇪🇺BeverlyMacka🏳️🌈
(@JacobSenior4) reported
@ThreeUKSupport I’ve got the screen shots i was told twice that credit was added to@my account t only to be told it hasn’t. He waisted over twenty minutes of my time ignored me and then tried to pass through to someone else. It’s just shocking why is it it’s never straight forward?
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Christopher Jones
(@sharkoil1) reported
@ThreeUK tried to upgrade/renew my contract but was told I will be loosing go roam,shocking and wrong let me look for a different network
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Tedds04
(@Tedds04) reported
@ThreeUKSupport No it’s about some accounts I had with three that I forgot about and it’s about to destroy my credit file. I currently have no income and this is causing me so many issue I can’t cope
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Rachel Conway-Doel
(@rachelkconway) reported
@ThreeUK Please give some sort of shout out/praise/reward to Bashar and the team at Three - Covent Garden who solved all my problems of no phone and broken SIM when I walked in two weeks ago on my way to Heathrow with a flight to Ukraine for work in three hours. Absolute hero's.
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Tedds04
(@Tedds04) reported
@ThreeUKSupport Your customer service is absolutely horrendous
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Rory Mc Colgan
(@mccolgan_R) reported
Why does @ThreeUK network still sponsor @ChelseaFC on there shirts??
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Appliance Care Eng
(@eng_care) reported
@ThreeUKSupport Every time I try and sort out a problem no person will speak to my and your customer service is shocking
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Dr Maria Ribera Vicent 🇺🇦🇪🇺
(@mariaribera) reported
Hey @ThreeUK! Been a loyal customer for 10 years. Now you tell me you are discontinuing my plan and that you will charge me for Go Roam? You couldn’t tell me before October? Not nice!! Very unhappy, will move to another provider.
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Omer
(@ilyas_omer) reported
@ThreeUK Dont rely on this shi* network for your business
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Count Evgeny V
(@evgenyvv) reported
@ThreeUKSupport My phone was stolen on 8th April, I requested proof of usage and blacklisting and received it only today after a week spending on live chats and the phone with your support team. When I received a letter today there was a mistake in date of when my phone last used.