3 (Three) Outage Report in Epsom and Ewell District, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Epsom and Ewell District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (54%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Epsom and Ewell District, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Southwark, Croydon, Southall, Fulham, Hammersmith, Hounslow, Wandsworth, Chertsey, Mitcham, Epsom, Beckenham, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 23 hours ago |
|
City of Westminster
|
Internet | 3 days ago |
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London
|
Phone | 3 days ago |
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Southwark
|
Internet | 3 days ago |
|
London
|
Internet | 3 days ago |
|
London
|
Internet | 3 days ago |
Community Discussion
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3 (Three) Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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MightyHorace (@HoraceMighty) reported from Lambeth, England@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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PanxoSmart (@PanxoSmart) reported from Camberwell, England@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Callum 🏳️🌈⭐️ (@callum_gx) reported from London, EnglandWhats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Chris Hampson (@chrishampson) reported from Richmond, England@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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MissA.O (@AmandaO100) reported from Lambeth, England@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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PanxoSmart (@PanxoSmart) reported from Camberwell, England@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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PanxoSmart (@PanxoSmart) reported from Camberwell, England@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Chris Hampson (@chrishampson) reported from Wandsworth, England@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Jade Sharp (@jadesharp1992) reported from Richmond, England@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport But you haven’t helped solve the problem at all.
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Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Megan Barrington (@meganbarringto2) reported@ThreeUK I have now been without signal for the best part of 3 days, I know you are upgrading the network as that’s what your website says but constantly having no signal is becoming a bit of a joke now. When will these network upgrades be completed and signal return to normal?
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Srulk (@Srulk0) reported@ThreeUKSupport I'm a customer for more then 10 years already, and I spoke 2 times this week to customer service and the technical team and no one was able to help me
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Yetunde Apena (@yetamore) reported@ThreeUKSupport Hi Kirsty, I must have called to complain like 50 times. I speak with a different agent eachtime and they all say they’ll escalate it with ICP and yet, no phone. My 15year old has been without a phone for 5 working days. I’ve been a 3 customer for 17 years! And to be messed up l
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Jonathon Robertson (@jonnyrobby2004) reported@ThreeUKSupport your customer service is awful, You have taken the wrong amount of money from my account and was told that the refund has been requested on Tuesday to be told today that is hasn’t and now I am being charged fees for other bills
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Moeez Ali (@moeeztali) reported@ThreeUKSupport No it has not worked at all, despite my phone showing full signal. I will have to buy it again for today, but I’m hesitant to keep paying the £5 if it doesn’t work. I am here for a work trip and I urgently need this, so what other options are there? Thanks
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Knightrate (@knightratemusic) reported@ThreeUK really need to sort out there 4G network, paying for 100GB of data that I can barely use
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Naz (@Rajanaz786Zaib) reported@SeasonDeeper I’m having this problem with @ThreeUK signal keeps dropping feels like I’m back in the 00s
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Marie-Claire Wood ❁ (@MarieClaireWood) reported@ThreeUK hi, I really need help from you guys. I'm trying to return a 5G box within the 14 days but the person at your store wouldn't help me. I need to return it so I don't get stuck in the contract.
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Risey 99 🏴 ⭐️⭐️ (@Risey99) reported@1JamesCHELSEA @ralpha060461 Yes that would be great and hopefully **** these wankers right off! They dont deserve to sponsor us @ThreeUK
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Javiera Atenas 🌳 (@jatenas) reportedTrying to leave @ThreeUK is beyond painful, they refuse to give me my PAC code and advise me to use public Wifi when travelling abroad now that they are in extortion mode to their old customer, so waiting for 72hrs to get someone to give me the code to leave them #poorservice