BT (British Telecom) Outage Report in Dickens Heath, Solihull, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dickens Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dickens Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (8%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Dickens Heath, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: West Bromwich, Birmingham, Bromsgrove, Warwick, Solihull, Wednesbury, Halesowen, Oldbury, Tipton and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Dickens Heath, England
Latest outage, problems and issue reports in Dickens Heath and nearby locations:
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Suki
(@lfcssa) reported
from
Birmingham, England
@IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Loads of issues with Sky but BT are no better!
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Carol Gainham
(@CGainham) reported
from
Dudley, England
@BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem
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Evan Davis
(@EvanD) reported
from
Birmingham, England
I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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Yousaf
(@Y_A_4_4) reported
from
Birmingham, England
@tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
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Mark Steele
(@tubaheromark) reported
from
Balsall Common, England
@bt_uk so turns out your customer service is not especially good. Might be good to train your customer service personal a little, also show the tariffs for #maritime and speed up your systems @BBCWatchdog
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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Nigel P Harris
(@nigeyp) reported
from
Birmingham, England
Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless
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foggy fan
(@madmanfoggy) reported
from
Kenilworth, England
@btsportmotogp @btsport @MotoGP @suziperry @texastornado5 @gavinemmett @NeilHodgson100 @MichaelLaverty He never will be the GOAT, but he’s going to be the BOAT (best), it’s not just about winning races & titles
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Si Dixon
(@skybluedicko) reported
from
Warwickshire, England
@bt_uk absolutely shocking service from yourselves. A week now and still with limited service on broadband. My wife has spent hours on the phone and as for the “keep you connected “ as a plus customer is a joke . The mini hub is a complete waste of time. 😡😡😡😡
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk I wish you would sort out my lack of service #shambles
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Si Dixon
(@skybluedicko) reported
from
Warwickshire, England
@bt_uk @black_euan Usual questions we’re not stupid 😡😡
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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IamWoman♀️💚🤍💜
(@sp64lincs) reported
Really disappointed with @BTCare struggling to speak to a real person and still have no idea when we will have an engineer coming to fix our WiFi.
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Dr Rosemary Hannah
(@dodgyvictorians) reported
@bt_uk It appears the problem was ENTIRELY your end, because it went off for customers very far away, and it finally came back on without our doing anything.
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Moodles & Boodles 💎
(@kdey) reported
@bt_uk She has nothing now,as you cancelled her sky contract. And she had to cancel yr contract as you cant fit aerials 4 2 weeks but still wanted payment for 3 wks with full tv service,you could have also waived the 1st months contract fee,but it was never offered.
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Nikki
(@xoxnikkirxox) reported
@bt_uk How does this answer my complaint?
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EndoSkeletor
(@ThallerThanYall) reported
Both peak download speeds and "stay fast guarantee" speeds have been reduced. @bt_uk is this an error, or are you trying to piss down my neck and tell me it's raining?
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Marc Webster
(@marc_webster) reported
@BTCare I have been a #BT landline and broadband customer for over 25 years, now out of contract and my ‘special deal’ for such loyalty is… exactly the same price to renew, yet new customers achieve better deals #makesnosense
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Asha
(@a_patel84) reported
@bt_uk do you have an update on the outage in E5. Internets been gone since Saturday evening when will this be fixed please
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Rebecca Leigh
(@rebeccasmith141) reported
@bt_uk my mum keeps getting bills from you on her email address for a different customer (address revealed). never fixed despite calling you multiple times. Obv a GDPR breach that you either can’t fix, or cba to fix. Considering writing to the customer bc nothing else works 🤯🤯
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andy firth
(@theblueone66) reported
@bt_uk Nearly 2 Years on fibre, approx. 25 Engineer visits, slow connections and constant drop outs and @WeAreOpenreach still cant sort the problem out, what a joke.
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andy firth
(@theblueone66) reported
@bt_uk Still an open fault, still looking into it once again. However it will still be the same, get back up and running for a few days then back to slow connection/drop outs. This is not an internal fault, this is an external intermittent cable fault which i explain to the engineers.