BT (British Telecom) Outage Report in Lane End, Buckinghamshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Lane End, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lane End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Lane End, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Slough, Amersham, Maidenhead, High Wycombe, Chesham, Bourne End, Thame, Beaconsfield, Marlow, Windsor, Henley on Thames, Gerrards Cross and Lane End.
City | Problem Type | Report Time |
---|---|---|
Reading | Total Blackout | |
Slough | ||
Slough | Wi-fi | |
Reading | Internet | |
Slough | Phone | |
Reading | Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Lane End, England
Latest outage, problems and issue reports in Lane End and nearby locations:
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT
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Rob Carr
(@rgcarr1) reported
from
Woodley, England
@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet
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peter
(@peter33266430) reported
from
Slough, England
@btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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limga jinga@
(@eileenmclaugh15) reported
@bt_uk All I want is land-line and WiFi. Thats a month! As I've said on numerous occasions, I suffer from severe disabilities. After all this time 4 or 5 no shows. Someone came out today. Still not working! Should be ashamed, disgusting way to treat customers.
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karl edward
(@KarlTweetkarl) reported
@JasonSykes @bt_uk Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to @zems_ins by a friend and they were able to resolve the problem.
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karl edward
(@KarlTweetkarl) reported
@JasonSykes @bt_uk I was traumatized when this happened to me last week because my accounts were filled with important information, till a friend told me about @zems_ins and how they assisted, I tried their service and it worked perfectly.
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Northernish 🇺🇦
(@Northernish1) reported
@bt_uk Utterly shambolic customer service. Nobody listens, customers get told one thing by an advisor and something different by another. A situation is repeatedly explained to you. Promises are made by your staff which never happen. Never had to deal with such incompetency.
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Marsal Firdaus
(@Marsalalakazam) reported
@JasonSykes @bt_uk The problem with customer support is their no response or automated replies that do not solve anything. When I had similar difficulties with my account I had to reach out to @zems_ins for help. The good thing is they did help fix my acct.
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Spontaneous 🇳🇬🇳🇬
(@real_amos) reported
If there’s one thing I love about @bt_uk, is their customer service, absolutely exemplary
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Ollie
(@Noodle4K) reported
@DonkstaTV @zeninternet @bt_uk You're never gonna chunk that 73 upload with streaming, twitch doesn't support bitrate high enough for it to be worth getting 110 mate Plus like I said in dms 500 down does 20gb game installs in under 10 minutes 👀 Save some pennies
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Si Brown
(@geordierail) reported
@RobCockburn @bt_uk Customer service at its finest right there mate. Honestly, if owt infuriates me, it's companies saying they'll call and don't. I normally reserve that sort of behaviour for cowboys. I'll put @bt_uk in that category then! You should get some sort of compensation for this. 😡
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my boro you make me happy when skies are grey.
(@robbojv) reported
@btbusinesscare never go with BT there service is disgusting. They mis-sell you a product then have the nerve to continue telling lies. 😡😡😡
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limga jinga@
(@eileenmclaugh15) reported
@bt_uk Yes he came out today. Still no land line or WiFi! That was after 4 or 5 no shows. Disgusting how you treat your vulnerable customers.