BT (British Telecom) Outage Report in Westenhanger, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Westenhanger, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Westenhanger, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Ashford and Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Internet | |
| Folkestone |
Wi-fi | |
| Ashford |
Total Blackout | |
| Dover |
Internet | |
| Ashford |
||
| Ashford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Westenhanger, England
Latest outage, problems and issue reports in Westenhanger and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Jan Arriola
(@jcarriolaRN) reported
from
Camber, England
@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Weller
(@dweller82) reported
from
Dover, England
Can we get a relay of the handball incident???? @btsport #LIVNEW #LFC
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
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Chris McWilliams
(@berbamcwillyz) reported
from
New Romney, England
@btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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James Gregory
(@james_gregory88) reported
from
Folkestone, England
@kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!
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don
(@mcewan_don) reported
from
Dover, England
@RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Michael▪️
(@roystbag90) reported
from
Dover, England
@btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Fiona Hughes
(@SohoPRGirl) reported
from
Folkestone, England
Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Forbes
(@ForbesyPresents) reported
from
Southampton, England
@tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference
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Liam Stones
(@stonesliam1) reported
@btbusinesscare Hi your chat box from Stephen in customer services made it clear there was nothing you could do
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Football Mad
(@Footyrecorder) reported
@bt_uk you’ve charged my account multiple times for BT Sport. It looks like this is an issue that others are experiencing. It’s distressing, especially for those with low budgets. Why haven’t you made a public statement to reassure customers?
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Rakim76
(@Rakim761) reported
@PrestigeBoostYT @Jaimech1986 @btsport I wouldn’t cancel it…. Until you have the money back
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char
(@char48901565) reported
@ChampionsLeague are you aware of the payment issues with your colleague @bt_uk @btsport they’ve left thousands without because they’re taking monthly payments every hour! When all we want is to watch our football. Would love to know your stance on the ignorance their customer 1/
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Martin Edwards
(@MartinEdw94) reported
Now I remember why I don’t bother with @btsport … charged me 5 times this month! Unfortunately this isn’t the first time either. How stupid of me to sign up to it again and same thing happens! #bt #btsport
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Carl Wrigley
(@CWriggers) reported
@bt_uk But I've been through my account with your customer "care" team, who were appalling. You just need to get the message out to your staff and via social about the unbelievable mess your company has made, when money is tight for so many at the moment too
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Gareth Davies
(@Gareth_Davies09) reported
Off work sick so absolutely delighted that @bt_uk has charged me £25 every hour so far this morning (£125 and rising). Just been told by customer services there's nothing they can currently do
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Richard Fleeshman
(@RFleeshman) reported
@btsport hi, you’ve charged me 5 times this morning? I’ve tried calling for an hour and still on hold. Could someone help please
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Chris Mason
(@chrismason13) reported
@bt_uk can you please assist I have been charged 5 times today for a single monthly BT sport pass and I have not been able to get through on your phone line or messaging service to try and resolve this