BT (British Telecom) Outage Report in Westenhanger, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Westenhanger, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Westenhanger, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Ashford and Dover.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Total Blackout | |
| Dover |
Internet | |
| Ashford |
||
| Ashford |
Internet | |
| New Romney |
Phone | |
| Ashford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Westenhanger, England
Latest outage, problems and issue reports in Westenhanger and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Weller
(@dweller82) reported
from
Dover, England
Can we get a relay of the handball incident???? @btsport #LIVNEW #LFC
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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JW CPFC 🦅 🏴 🇺🇦
(@cpfc_jw19) reported
from
Shadoxhurst, England
@btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology
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Jan Arriola
(@jcarriolaRN) reported
from
Camber, England
@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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Will Newman
(@WillWillnewman) reported
from
Stanford, England
@btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Chris McWilliams
(@berbamcwillyz) reported
from
New Romney, England
@btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Michael▪️
(@roystbag90) reported
from
Dover, England
@btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please
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Fiona Hughes
(@SohoPRGirl) reported
from
Folkestone, England
Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🛫 Gerry Hill 🛬 📷 🏴
(@Gerhill) reported
@bt_uk Admit it, takes three engineers to run a dropwire now, not one. A massive waste of time and energy, yet a telecom company lecturing people to turn down their house heating further and freeze in the winter? Unbelievable.
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Tommy Doyle 💙
(@Tommy_Doyle) reported
Never have I ever heard such a load of drivel as is being spoken on the prelude to #UCLdraw version 2 on @btsport at the moment 💩
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Sarah Evans
(@snazzysazzy1986) reported
@bt_uk any update on the hybrid connect issues? It’s been down over a week now and whilst you’ve given me some temporary fixes these aren’t great. Boris asking people to WFH is quite hard without working or stable WiFi! 192 hours without a stable connection and counting!!
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Doc Atherton Esq.
(@realdocatherton) reported
@bt_uk Hi. I've just sent a DM as after having looked online, I believe my order is still slightly wrong and looks like it's missing the added EE unbreakable connection too. Can someone please help me? Thanks
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Umesh S
(@OnlyOneUmesh) reported
@bt_uk @OpenreachHelp @WeAreOpenreach Multiple weeks now without fibre internet that’s good enough for working from home. We need this sorted out given the current Covid situation. What needs to happen to get this resolved asap? Very poor communication throughout from openreach
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red_claudius64
(@red_claudius64) reported
@bt_uk Finally yes -there was a problem with the router frequency clashing with the Sky Q box and broadband connection needs checking
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@virginmedia Ah well 🤷 I wasted 90 minutes trying to stay a customer. The ball is very much in your court now. The @bt_uk offer is much better, and so far, no lies!
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Graeme Pettigrew
(@1petti) reported
@bt_uk Got it think it’s cause I never waited 10min after clearing caches
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Joseph Gorman
(@JosephG92902960) reported
@bt_uk Your bt virus app is not working contacted before today answer l got from customer service can't fix at moment why update it then total shambles bt disgrace
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Ryan Adam
(@RyanAdam55) reported
@bt_uk your service is a disgrace utterly inept! Engineer booked today between 1-6pm then suddenly get a text saying Wednesday 1-6pm. Shocking drop outs daily been going on for over a year! What am I paying for??