BT (British Telecom)

BT (British Telecom) Outage Report in Westenhanger, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Westenhanger, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Westenhanger, Kent, England 02/11/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Westenhanger, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford and Folkestone.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomFolkestone Wi-fi
United KingdomAshford Internet
United KingdomFolkestone Wi-fi
United KingdomAshford Total Blackout
United KingdomDover Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Westenhanger, England

Latest outage, problems and issue reports in Westenhanger and nearby locations:

  • SohoPRGirl Fiona Hughes (@SohoPRGirl) reported from Folkestone, England

    Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • mcewan_don don (@mcewan_don) reported from Dover, England

    @RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators

  • roystbag90 Michael▪️ (@roystbag90) reported from Dover, England

    @btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • dweller82 Weller (@dweller82) reported from Dover, England

    Can we get a relay of the handball incident???? @btsport #LIVNEW #LFC

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ak1Shah Aki shah (@Ak1Shah) reported

    @bt_uk 1 bt person is telling me the Openreach ONT is registered and ready for service. another is telling me its not after 2 weeks of going through this with yourselves its fustrating that actually no one knows what's going on

  • BillyBrownSongs BillyBrown 🎸🎤 (@BillyBrownSongs) reported

    @EE @btsport Why have I not heard back from you after 2 weeks. You've been taking money from my account for 4 years for a number I've never had

  • physaliqbal Physal (@physaliqbal) reported

    @bt_uk shameful customer service, ive been your customer for years, moved my broadband to a new address, and i was told on 1st of feb it will move smoothly, since then no broadband whatsoever, landline has no dial tone, and you cant be bothered to send and engineer to look

  • BritonaDucati Papa (@BritonaDucati) reported

    @leeh24 @bt_uk Lee try changing the network selection to manual and use illiad

  • J_10211295 J (@J_10211295) reported

    @bt_uk Hello, BT here. We're sorry but there was a problem with your recent order so we've had to cancel it. We're working to put this right and will get in touch once we've placed a new order. Thanks.

  • jase4130 jase4130 (@jase4130) reported

    @bt_uk Are without a doubt the worst ISP in the UK. I have had no Internet for nearly a week. I was told a engineer would be out today 6 days since it went down and now I'm being told Thursday that over a week. If you are thinking about switching to BT just Don't.

  • afcbuddy ▁ ▂ ▄ ⛔️ Ⓑⓤⓓⓩ ⛔️ ▄ ▂ ▁ (@afcbuddy) reported

    @bt_uk I got a call from a mobile number saying their from BT and wanted to discuss the service you provide me. 1) whys a mobile number 2) there isn't a 2 but he started mumbling about special offers before I disconnected is this a legitimate call or was I correct to disconnect

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

  • Ynys_Prydein Cymru (@Ynys_Prydein) reported

    @bt_uk Is the BT mobile phone service having issues as there's been no connection all day and no info from BT. £££££

  • tarara42 Tara (@tarara42) reported

    @btbusinesscare I called again today and it was just as bad. I’ve got a complaint in so don’t know if it is worth messaging you as well?