BT (British Telecom) Outage Report in Westenhanger, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Westenhanger, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Westenhanger, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Ashford and Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
TV | |
| Ashford |
Internet | |
| Ashford |
||
| Folkestone |
Wi-fi | |
| Ashford |
Internet | |
| Folkestone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Westenhanger, England
Latest outage, problems and issue reports in Westenhanger and nearby locations:
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Will Newman
(@WillWillnewman) reported
from
Stanford, England
@btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.
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Michael▪️
(@roystbag90) reported
from
Dover, England
@btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please
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Lauren 🐱🌻🌍 #BeKind
(@laurenjean23) reported
from
Ashford, England
Ok so what’s the best way to watch a match on @btsport if I don’t have it st home? Help #ManCityArsenal
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JW CPFC 🦅 🏴 🇺🇦
(@cpfc_jw19) reported
from
Shadoxhurst, England
@btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Jan Arriola
(@jcarriolaRN) reported
from
Camber, England
@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Weller
(@dweller82) reported
from
Dover, England
Can we get a relay of the handball incident???? @btsport #LIVNEW #LFC
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
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Fiona Hughes
(@SohoPRGirl) reported
from
Folkestone, England
Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brianlfc0210
(@brianlfc0210) reported
@virginmedia I came back to you after being with @bt_uk to see what they were like and I have to say they are more expensive but I very rarely had outage issues or intermittent drop out issues with them. I figured you guys would be better but it's the same rubbish connection
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Lucy Walker
(@walkerluce) reported
Hey @bt_uk, I had en engineer booked to come this morning to look at a broadband problem. No engineer and no contact.
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josh
(@apophicss) reported
@bt_uk i’m getting sick and tired of your crappy service, i pay my bill every single month so sort it out
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Diane Pogson
(@diane_pogson) reported
@bt_uk appalling service, no broadband now for 7 days and counting engineers don’t turn up after time taken off work for them,we will be going elsewhere after this, so much for the promise of continuous service your a joke
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Charlie Sparks
(@charlie37sparks) reported
.@bt_uk your customer service is a complete joke. 4 engineer appointments, 2 failed to show, 1 couldn’t fix the issue, 1 was the wrong engineer. Over 2 weeks without internet now! Sort it out!
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Christopher
(@c4cjm) reported
@bt_uk not a great experience with BT. You’ve hiked prices for existing customers in March, but new customers pay the old rate plus a half price deal. How is that fair? @Ofcom when will you protect consumers from these terrible pricing practices?
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aiden bliss
(@aidenbliss5) reported
hi @bt_uk bit disappointed this week, as it's our 51-day anniversary of signing up for full fiber broadband and @WeAreOpenreach failed to do any external work for the installation besides putting spray paint down twice the 2nd time, was as it initially washed away in the rain
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Paul Cuthbert
(@PaulJC_) reported
@bt_uk And if I was a new customer it would cost me £13 less for the same package I'm on now. Guess the BT way is just to gouge existing customers.
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Mark F
(@blueranger99) reported
******* am I watching @btsport or Bayern Munich TV. ******* ridiculous.
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Dave (real not a parody account) 🏴
(@EssexRocker) reported
@bt_uk Update, latest order failed. Should have started yesterday but didn't. No one knows why different excuse each time. Nearly 5 hours to renew!?! I've asked for it to be escalated to higher level but all 6 customer service staff are confident they have sorted it & won't escalate it.