BT (British Telecom) Outage Report in Westenhanger, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Westenhanger, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Westenhanger, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Ashford and Dover.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Total Blackout | |
| Dover |
Internet | |
| Ashford |
||
| Ashford |
Internet | |
| New Romney |
Phone | |
| Ashford |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Westenhanger, England
Latest outage, problems and issue reports in Westenhanger and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
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Fiona Hughes
(@SohoPRGirl) reported
from
Folkestone, England
Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool
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Jan Arriola
(@jcarriolaRN) reported
from
Camber, England
@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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don
(@mcewan_don) reported
from
Dover, England
@RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
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James Gregory
(@james_gregory88) reported
from
Folkestone, England
@kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!
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Chris McWilliams
(@berbamcwillyz) reported
from
New Romney, England
@btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Michael▪️
(@roystbag90) reported
from
Dover, England
@btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please
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Weller
(@dweller82) reported
from
Dover, England
Can we get a relay of the handball incident???? @btsport #LIVNEW #LFC
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Baz on deck 💙💛
(@theboatman72) reported
@bt_uk Given you haven't delivered my Internet as promised, and that leaves me without any phone signal I'll soon be lonely. No updates, no reasons, no communication. It's almost admirable that all aspects of BT's operations are equally awful.
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Billy Haworth
(@BillyHaworth) reported
@bt_uk what’s the issue on Crystal Palace Park Road, SE266UR? Will it be resolved soon? Down since yday
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Gareth Wilson
(@ironman_gaz) reported
@bt_uk I was told exactly the same thing a week ago. I've now been working from home for a week through my mobile hotspot and spent over £50 on additional mobile data whilst paying for a BT service I haven't got. I assume my next monthly direct debit payment will be waived?
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Samantha Lee
(@_samanthaLee09) reported
@bt_uk my cousin’s been waiting for his broadband to work a MONTH after you’ve installed the line wrongly!Every time he rings, your customer service puts the phone down on him! Utter disgrace
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Welsh Dragon
(@Railridesurf) reported
@bt_uk services have been shocking. Passed from pillar to post, spending easily 4 hours on the phone in as many days and still no fix. You will not be paid unless you sort this out and I am granted some form of compensation for all of the stress. #useless
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Gary Robinson
(@Grblue80) reported
@bt_uk I had it installed in July and then it took 6 weeks to get a signal and Internet it has now gone again and everytime I speak to someone they don't know what to do. I'm fed up now if the fibre does not work stop selling it in my area. The service is definitely not what I was sold
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Baz on deck 💙💛
(@theboatman72) reported
@bt_uk Could you reconnect me with the Internet and phone signal as you promised to do over a week ago? I'm drifting apart from a lot of people. But I do enjoy my none essential journeys just to get phone signal to check that you have failed to deliver a promised update.
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Chris Masters
(@Crasters) reported
@bt_uk we have found out yesterday afternoon that our house move is not going ahead and when asking to delay our BT Broadband being cut off we have been told it is too late and we will now not have any internet over Christmas - with kids and family here. Help please!
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tig
(@teeg4n_) reported
Absolutely dumbfounded that @bt_uk can keep charging me for two packages no matter how many times I phone to say I should only be paying for one and then saying it’s resolved when it’s clearly not. Shocking service
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Jane davis
(@saoirse60) reported
@bt_uk Are you sure we need an engineer? You keep sending us engineers who can do nothing because it’s a problem with our area, not with our individual connection