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BT (British Telecom)

BT (British Telecom) Outage Report in Westenhanger, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Westenhanger, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westenhanger, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Westenhanger, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford.

CityProblem TypeReport Time
Ashford TV 2 months ago
Ashford Internet 2 months ago
Ashford E-mail 2 months ago
Folkestone Wi-fi 3 months ago
Ashford Internet 4 months ago
Folkestone Wi-fi 4 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Westenhanger, England

Latest outage, problems and issue reports in Westenhanger and nearby locations:

  • cpfc_jw19
    JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • ChunkDyer
    George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • WillWillnewman
    Will Newman (@WillWillnewman) reported from Stanford, England

    @btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.

  • pinkfairy79
    Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • SohoPRGirl
    Fiona Hughes (@SohoPRGirl) reported from Folkestone, England

    Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • laurenjean23
    Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    Ok so what’s the best way to watch a match on @btsport if I don’t have it st home? Help #ManCityArsenal

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • jcarriolaRN
    Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • pezza1
    Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • davegow1
    whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • roystbag90
    Michael▪️ (@roystbag90) reported from Dover, England

    @btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please

  • dweller82
    Weller (@dweller82) reported from Dover, England

    Can we get a relay of the handball incident???? @btsport #LIVNEW #LFC

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • messymummsy
    debbie evans (@messymummsy) reported

    @bt_uk Tasha the problem is over 8 years ago . So I don’t have an account or details that your staff can find yet they say I owe £177 from more than 4 years ago ???? But they can’t send me any details absolute joke

  • konallis
    Gemma Bristow (@konallis) reported

    Hi @bt_uk. I've had no Internet service for three days, and the estimated fix time on your service status page is now 27 Feb. I work from home so this is obviously a problem. Do you have any information as to why it's taking so long? Can DM number. Thank you.

  • 123SmithVicky
    Vikwa123 (@123SmithVicky) reported

    @bt_uk what's happening in Warrington? Broadband is down. Been told there is an issue in the area but no one else seems to have an issue when looking online. Was working fine this morning went down at lunch time and still not back on

  • I_are_Mark
    Mark (@I_are_Mark) reported

    Hi @bt_uk. Since you insisted on charging me £70+/month for the broadband you’re offering to new customers for well under half that, I’m changing to @skytv after more than 10 years with you. Could’ve kept a loyal customer, but your rep wasn’t interested.

  • Tretops51
    T (@Tretops51) reported

    @bt_uk what a shambles! My new service was supposed to go live yesterday but I’m still waiting! No one offers to help. No one calls u back. Absolutely disgraceful! Emailed CEO but no doubt I’ll be ignored! When are my services going to go live? I’m paying for nothing!

  • AlexSAFC92
    Alexander 🔴⚪️ (@AlexSAFC92) reported

    What a shambles @bt_uk putting bill up 14.4% @EE putting bill up 10% @OctopusEnergy unit cost up 490% and bill more than doubled. Mortgage rates doubled. Fuel and Food up. Well done to everyone who supported lockdown, shut down the world, destroyed the economy. Great work

  • KirstieNeville
    Kirstie Neville (@KirstieNeville) reported

    @bt_uk after having my service disconnected and engineers not showing up I've been met with awful customer service and been unable to speak to a manager. Gobsmacked at the unprofessional delivered

  • Hibby44
    Laura 🏳️‍🌈💙💛🇺🇦 (@Hibby44) reported

    @bt_uk Absolute crap. Nothing in the contract - it was fixed for a year. No apology. Nothing. Just jumping on the bandwagon like all these other sodding companies exploiting people.

  • Narson
    Daniel Jones (@Narson) reported

    @bt_uk Yes, but Openreach refuse to actually provide any information - and have in the past provided statements, including to MPs, that they have then contradicted. And BT refused to ask for information from Openreach (as BT is openreach's customer + boss) when I raised as a complaint.

  • kopite64
    Paul Dwyer (@kopite64) reported

    @btbusinesscare No your okay I would rather ***** on social media, having been lied to and *********** for 5 weeks this loyal customer of 33 years has had enough broken promises. Here is my account number EM17056799. So go and look at my "Journey" of the last 5 weeks systemically and fix it!