BT (British Telecom)

BT (British Telecom) Outage Report in Westenhanger, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Westenhanger, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Westenhanger, Kent, England 02/01/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Westenhanger, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford and Folkestone.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomFolkestone Wi-fi
United KingdomAshford Internet
United KingdomFolkestone Wi-fi
United KingdomAshford Total Blackout
United KingdomDover Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Westenhanger, England

Latest outage, problems and issue reports in Westenhanger and nearby locations:

  • SohoPRGirl Fiona Hughes (@SohoPRGirl) reported from Folkestone, England

    Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport you really are ridiculous. No wonder no one leaves sky for your joke of a service 😒

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • roystbag90 Michael▪️ (@roystbag90) reported from Dover, England

    @btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • M4XW3LL Craig Maxwell (@M4XW3LL) reported from Alkham, England

    @btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • mcewan_don don (@mcewan_don) reported from Dover, England

    @RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • james_gregory88 James Gregory (@james_gregory88) reported from Folkestone, England

    @kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport really is the worst service on this planet

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Officialsurjku1 Officialsurjkumar (@Officialsurjku1) reported

    @SkyHelpTeam Your wifi dropping yet qgain and AGAIN!!!! Don't charge us extortionate fees if you can't provide a consistent service. Time to change to @bt_uk

  • antonseloc tony coles (@antonseloc) reported

    It has been a while since having anything bad to say about @bt_uk but they have made up for it in a big way. Broadband down; TV, internet, WiFi all wiped out and the response from @bt_uk in recognising there’s a fault? ….. they will try and put it right in 5 days!! Terrible😡😡

  • LEEINNES Lee Innes (@LEEINNES) reported

    @BTCare my BT TV remote has stopped working! I’ve changed the batteries and it’s still not working. Think it’s finally give up the ghost!! How do I go about getting a new one or a new box? Ive had the box for sometime so maybe need a replacement?

  • Jake___7 Jake (@Jake___7) reported

    @bt_uk Hi, can you give an update on the problem in Co4 0nh? We’ve been without internet for nearly 24 hours. The service status on BT website isn’t giving us an estimated fix time? What’s the issue? Is it a major problem? Thanks

  • SYFR South Yorkshire Fire (@SYFR) reported

    @bt_uk is reporting a big increase in 999 calls, due in part to the hot weather. The very high volume of calls may result in a slight delay in some emergency calls being answered. BT has called on people to only call 999 if it's a genuine emergency to help keep call volumes low

  • Clantastic Graeme (@Clantastic) reported

    @virginmedia It was from last night so I don't understand the problem assuming comms between VM and @btsport are working OK. As mentioned, Sky seem to be able to do updates as they did with this one.

  • hangonjames1967 Richie Griswold 🇬🇧🍷and thats what she said💉 (@hangonjames1967) reported

    @bt_uk That’s rich. My BT broadband is so rubbish we can only watch one of our 3 skyQ boxes at any one time. Or use an Xbox. But can’t do 2 things at once. Don’t be fooled by this garbage. OurBT broadband is so slow I keep listening for dial up sounds.

  • danishlulz danish (@danishlulz) reported

    @flickzyay @LFCRedRobbo @bt_uk Is that why you never made the grade? Couldn't take a penalty?

  • beachjunkey Lee White (@beachjunkey) reported

    @bt_uk Thanks John. But tbh our home set up has been checked twice by two different home tech engineers. The last one changed the router and left me to reconfigure the whole house. Perhaps another will find something. There must be something out as this is awful.

  • brokelz James Blockley (@brokelz) reported

    @bt_uk evening our broadband hub has started flashing purple and speeds have dropped. Any known issues in S81 worksop area?