BT (British Telecom) Outage Report in Westenhanger, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Westenhanger, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Westenhanger, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Folkestone and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Wi-fi | |
| Ashford |
Internet | |
| Folkestone |
Wi-fi | |
| Ashford |
Total Blackout | |
| Dover |
Internet | |
| Ashford |
Community Discussion
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BT (British Telecom) Issues Reports Near Westenhanger, England
Latest outage, problems and issue reports in Westenhanger and nearby locations:
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Fiona Hughes
(@SohoPRGirl) reported
from
Folkestone, England
Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Michael▪️
(@roystbag90) reported
from
Dover, England
@btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
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JW CPFC 🦅 🏴 🇺🇦
(@cpfc_jw19) reported
from
Shadoxhurst, England
@btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology
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Weller
(@dweller82) reported
from
Dover, England
Can we get a relay of the handball incident???? @btsport #LIVNEW #LFC
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Will Newman
(@WillWillnewman) reported
from
Stanford, England
@btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.
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Jan Arriola
(@jcarriolaRN) reported
from
Camber, England
@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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Lauren 🐱🌻🌍 #BeKind
(@laurenjean23) reported
from
Ashford, England
Ok so what’s the best way to watch a match on @btsport if I don’t have it st home? Help #ManCityArsenal
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Lou
(@LisaWalton242) reported
@bt_uk Help please box not working
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mark
(@mqrkkkkkk) reported
@bt_uk hi - may I ask why our home internet keeps failing on us every few hours? Is there service disruptions or works being carried out? We’ve been losing coverage consistently throughout the week!
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Mark Walters
(@MarkWalters_) reported
Credit where it's due..at 3.30pm @bt_uk said the broadband outage was recorded & would be fixed by 9pm....8.54pm it's fixed 👍
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Only Me 🇬🇧
(@Me_Scuba_Steve) reported
A question for you techphiles. Why do mobile devices always want to connect to a @TPLINKHelp router (w/ low signal) in the cabin 50ft down the garden rather than our @bt_uk home router (w/ full signal) that’s 5ft away. Is it something in the settings of my devices? @AppleSupport
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Wuks
(@WuksFPS) reported
@bt_uk Those 5 months were pre-paid. That's besides the point now, as the issue is that I was provided 1 month instead of 6.
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Kim McHugo
(@kimmchugo) reported
@bt_uk I work for BT and currently have no working phone line at home. It was working this morning, but now the connection is down. Is there an issue in West London reported?
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Mat Spear
(@MatSpear) reported
@bt_uk our broadband has been down for 3 hours?! Any danger?!
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katy hughes
(@xkatyhughes) reported
@bt_uk I have ordered a broadband package with you 4times in the past week!All of them have been cancelled by yourselves,I was promised last Friday a minihub from that has never been posted! After being with sky for 13 years I was giving BT a try but 100% will not recommend to anyone!
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TWoolf
(@TWoolf4) reported
@bt_uk When the connection fails. The router provides a guide to try to help restore the connection. When that fails, it provides a contact number. Which is the wrong one
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Helen Grant
(@helga140465) reported
@bt_uk Hi we’ve tried to reconnect the routers but it’s saying there’s a problem with the broadband and it’s now saying we’re not signed up for certain things when we’ve been using them until recently and we were sure it was all part of the package…it’s all been a shambles