BT (British Telecom) Outage Report in Westenhanger, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Westenhanger, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Westenhanger, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Folkestone and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Wi-fi | |
| Ashford |
Internet | |
| Folkestone |
Wi-fi | |
| Ashford |
Total Blackout | |
| Dover |
Internet | |
| Ashford |
Community Discussion
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BT (British Telecom) Issues Reports Near Westenhanger, England
Latest outage, problems and issue reports in Westenhanger and nearby locations:
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Jan Arriola
(@jcarriolaRN) reported
from
Camber, England
@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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Chris McWilliams
(@berbamcwillyz) reported
from
New Romney, England
@btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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don
(@mcewan_don) reported
from
Dover, England
@RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
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Michael▪️
(@roystbag90) reported
from
Dover, England
@btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Weller
(@dweller82) reported
from
Dover, England
Can we get a relay of the handball incident???? @btsport #LIVNEW #LFC
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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James Gregory
(@james_gregory88) reported
from
Folkestone, England
@kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Fiona Hughes
(@SohoPRGirl) reported
from
Folkestone, England
Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Burns
(@EmmaSara83) reported
@bt_uk What a joke that you say you are committed to keeping the older generation connected when my 89 year old grandmother has been without a phone line for 10 days because you haven’t sorted the issue. She’s old, vulnerable and her family are unable to contact her!
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lindsieanne
(@Linzie86) reported
@bt_uk Worst is, where in a little village the mobile phone signal is shocking Lucky to get 1 bar so we rely on WiFi calling so this means we are cut off from everyone at Christmas as they are over 5 hours away. No neighbours it's a building site abandoned for Xmas
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Robert
(@reastty) reported
@bt_uk hello, hoping you can help me. Live with parents who have bt broadband, how much would it cost to add BT sport and is it added to their bill or is there a way I can pay it?
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Raven
(@TheRavenCorb) reported
@bt_uk It says no known issues but ive already called and was told there's work being done in the area.
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Ann
(@AnnEllis6) reported
@GeorgeMonbiot @bt_uk All these companies make it impossible for customers to contact them. Disgraceful service.
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lockheed
(@tlaodai) reported
@bt_uk Furthermore, you said BT can do nothing but refer to Openreach. What is the relations between Openreach and BT? Do BT have any governance process for Openreach contract? Is the repair process still within the designed service level agreement?
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lockheed
(@tlaodai) reported
@bt_uk But there has been no communication explaining why this is happening, and particularly why the fix date has been pushed out 3x times? No body reached out to me to explain. And also why you can do nothing? Are there mobile device you can provide to get your customers back online?
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lockheed
(@tlaodai) reported
@bt_uk No Broadband since Saturday the 17Dec2022. No communciation, no visibility. I have to check service status online every time myself. The fix date has been pushed out 3x times, from 20Dec to 28Dec. Still no idea whats happening. Customer service said they can do nothing?
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Laura
(@MissLozTaylor) reported
@bt_uk why on earth one day before Christmas and eve do BT put a new socket in our house and not send a hub. We are now without internet!! I can’t believe my kids presents are riding on internet and we don’t have any to use. Never again will I go with BT!!
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Crustyano
(@crustyano) reported
@Vinc3Charming @GeorgeMonbiot @bt_uk He was actually. Sent a letter to the CEO - tbh there were many factors at wrong with us getting connected but we didn’t get any semblance of the issues until he sent the letter and then WE could coordinate the different parties - Lancs county council, national rail & openreach