BT (British Telecom)

BT (British Telecom) Outage Report in Westenhanger, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Westenhanger, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Westenhanger, Kent, England 02/02/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Westenhanger, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford and Folkestone.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomFolkestone Wi-fi
United KingdomAshford Internet
United KingdomFolkestone Wi-fi
United KingdomAshford Total Blackout
United KingdomDover Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Westenhanger, England

Latest outage, problems and issue reports in Westenhanger and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • SohoPRGirl Fiona Hughes (@SohoPRGirl) reported from Folkestone, England

    Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • roystbag90 Michael▪️ (@roystbag90) reported from Dover, England

    @btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • dweller82 Weller (@dweller82) reported from Dover, England

    Can we get a relay of the handball incident???? @btsport #LIVNEW #LFC

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • laurenjean23 Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    Ok so what’s the best way to watch a match on @btsport if I don’t have it st home? Help #ManCityArsenal

  • WillWillnewman Will Newman (@WillWillnewman) reported from Stanford, England

    @btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • UselessLuke UselessLuke (@UselessLuke) reported

    Another moan about @bt_uk and their ****** routers….now Airplay isn’t working, which seems to be a known issue. Absolute trash piece of kit

  • Sue_fle Sue (@Sue_fle) reported

    @daraobriain Nope but we still have a platform to complain about poor services I. The UK @bt_uk Telegraph pole swapped outside = no broadband service and it will take 10 days to fix! All for £100+ per month!!!

  • mkcrn1 MkC (@mkcrn1) reported

    @AstrosFansUK @btsport We never get to see it on national games here either. Was a pleasant surprise. I almost missed it because I was listening to pregame on @SportsTalk790

  • Stu_Whitters Stuart Whitfield (@Stu_Whitters) reported

    @bt_uk looking for some help here. My OAP father has been without internet two days. He lives in a village with no phone signal and he keeps getting different messages from your customer service team, engineer call outs being cancelled and hours on the phone. Please help!

  • laura_libs Laura (@laura_libs) reported

    @bt_uk Hello. I'm having fibre installed today and the engineer is apparently on their way. However, no equipment has been delivered. I never received a tracking number. Has their been a mistake in sending it out? Details are in a DM I sent last night.

  • SHANEOMahony18 Shane O'Mahony (@SHANEOMahony18) reported

    @bt_uk Hi. Is there issues with BT Broadband in the Maidenhead area? SL6 1LU

  • JauniusKanapka Jaunius.k (@JauniusKanapka) reported

    @bt_uk Internet has been cut off by a BT engineer that was working on something near our house, the internet cut off and the engineer just left and we called asking how long it would take to fix and you said Tuesday, this is ridiculous what is this?!?!?

  • jenigma_ jenni (@jenigma_) reported

    @bt_uk Hi, just bought a broadband package with BT. It says activation date 11 Apr, but the equipment arrives 6 Apr and it needs customer to self-install. Can I not have internet activated from 6 Apr in that case since I don’t need an appointment with a BT engineer? Thanks

  • Stu_Whitters Stuart Whitfield (@Stu_Whitters) reported

    @bt_uk Hi. This isn’t really good enough. When he spoke to you a couple of days ago he was advised an engineer would be out tomorrow. He was then told because your automated bot assessed the fault as a slow fault (not totally broken which it is) that the call was cancelled?

  • orchidfoxy Orchid Foxy 난초폭시 🦊 (@orchidfoxy) reported

    @bt_uk When I'm streaming on Twitch had issues past 2 weeks, and today the quality still isn't the best and last time I got "poor connection" which I never got before