BT (British Telecom)

BT (British Telecom) Outage Report in Westenhanger, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Westenhanger, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Westenhanger, Kent, England 12/30/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Westenhanger, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford and Folkestone.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Internet
United KingdomFolkestone Wi-fi
United KingdomAshford Total Blackout
United KingdomDover Internet
United KingdomAshford E-mail
United KingdomAshford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Westenhanger, England

Latest outage, problems and issue reports in Westenhanger and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • roystbag90 Michael▪️ (@roystbag90) reported from Dover, England

    @btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • SohoPRGirl Fiona Hughes (@SohoPRGirl) reported from Folkestone, England

    Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • mcewan_don don (@mcewan_don) reported from Dover, England

    @RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators

  • dweller82 Weller (@dweller82) reported from Dover, England

    Can we get a relay of the handball incident???? @btsport #LIVNEW #LFC

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • james_gregory88 James Gregory (@james_gregory88) reported from Folkestone, England

    @kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • henaldinho32 bighennabean (@henaldinho32) reported

    @btsport is absolutely terrible. ppv figures will be massively down. bt app not working, can't buy through now tv. absolute joke

  • Sander11688810 Saqib (@Sander11688810) reported

    @LJxmes Poor commentary from @btsport by not covering this blatant handball

  • Undone69357384 Undone (@Undone69357384) reported

    @btsport BT box office channel 494 won't let me buy the fight and says there's an issue with my broadband. Openreach engineer came out and says my internet is fine. I called bt back and they have no more answers. Is there a wider issue or am I just unlucky?

  • tim_wilmshurst Tim Wilmshurst (@tim_wilmshurst) reported

    @bt_uk waited 2 weeks for new broadband connection engineer arrived Friday said he couldn’t do it and no more appointments until 10th may. Shocking service for a new customer.

  • AndrewCockerill Andrew Benjamin (@AndrewCockerill) reported

    And there we have it. 3rd @bt_uk engineer no show of the month. The fact that the first thing you hear when you phone them to complain is a pre recorded message of them saying "they pride themselves on their excellent customer service" is actually just comical now! #bt

  • PullinNeil Neil Pullin (@PullinNeil) reported

    @bt_uk I’m trying to order the boxing but it keeps saying problem with payment I’m trying to do it through payment to my phone can you help?

  • Rwlpalmer Rob Palmer (@Rwlpalmer) reported

    @BathRugby What's going on this season? I bought @btsport to be able to watch the matches, but with so few being streamed this year it has made it a complete waste. Might have to cancel it asap

  • AndrewCockerill Andrew Benjamin (@AndrewCockerill) reported

    @MelanieB237 @bt_uk Our fault was first opened about 6 years ago. Problem was on going way before then. This current problem has been ongoing since the 4th of March. Good luck trying tonget it resolved!

  • JollyHank Jolly Hank (@JollyHank) reported

    @bt_uk Thanks. I'll pm you as no landline to use this checker service.

  • BBlackmore Ben Blackmore (@BBlackmore) reported

    Can we stop getting these dinosaur ex-referees giving their opinion on VAR decisions during the game. They’re half the problem why the standard of referees these days are diabolical. #VAR #ARSMUN #BTSPORT