BT (British Telecom)

BT (British Telecom) Outage Report in Westenhanger, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Westenhanger, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Westenhanger, Kent, England 11/19/2025 20:05

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Westenhanger, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford and Dover.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Total Blackout
United KingdomDover Internet
United KingdomAshford E-mail
United KingdomAshford Internet
United KingdomNew Romney Phone
United KingdomAshford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Westenhanger, England

Latest outage, problems and issue reports in Westenhanger and nearby locations:

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • roystbag90 Michael▪️ (@roystbag90) reported from Dover, England

    @btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please

  • SohoPRGirl Fiona Hughes (@SohoPRGirl) reported from Folkestone, England

    Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • james_gregory88 James Gregory (@james_gregory88) reported from Folkestone, England

    @kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!

  • M4XW3LL Craig Maxwell (@M4XW3LL) reported from Alkham, England

    @btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • mcewan_don don (@mcewan_don) reported from Dover, England

    @RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tedds04 Tedds04 (@Tedds04) reported

    @bt_uk It’s fine it’s all sorted now But it doesn’t solve the battery back up problem. It’s a complete and utter waste of money

  • Tedds04 Tedds04 (@Tedds04) reported

    @bt_uk So what are BT going to do to help? Or are they going to keep ripping off customers, potentially costing lives in a power cut meaning they can’t use their digital voice landline to call emergency services?

  • sleepyisbe 💖 isbe's here 💖 (@sleepyisbe) reported

    @bt_uk @btshopuk I am asking you to please look into this, I watched with my own eyes as my younger brother opened that envelope that should have been so exciting only to have his heart broken, and then watch as your company pushed him down further. 5/?

  • tacootje Taco de Vries (@tacootje) reported

    @andysc @bt_uk @OpenreachHelp I remember my own horror when my fiber to the home in Kingston Upon Thames with Virgin stopped working and i called them and they told me to expect someone in 6 weeks. When I lived in NYC, similar problem addressed same day! Whazzup UK?

  • RogeeDave2 Dave Rogerson (@RogeeDave2) reported

    @bt_uk Is there an issue with Eurosport on BT TV it was 412 and now channel has disappeared

  • AntStatham Ant Statham (@AntStatham) reported

    @themichaelowen How you get paid to talk, never mind give an opinion on football is beyond me. Absolute ****** moron, wish @btsport would sack you and take mctwattaman with you, pair of absolute sausages

  • rhysjoseph_ Rhys-Joseph (@rhysjoseph_) reported

    @bt_uk are there phone line issues in catford lewisham and bexley - our work phones don’t appear being allowing calls

  • AilieMenai Ailie Menai (@AilieMenai) reported

    @bt_uk Wasnt an excellent sunday, monday or tuesday due to the fact that I have been without my broadband and tv services for 8 consecutive days now. But you crack on eh, am just another lowly customer

  • KeelanJami Jami Keelan (@KeelanJami) reported

    @bt_uk my parents and little sister have been left without Wi-Fi all day today and told 3 working days it will be fixed. It’s half term and they can’t even watch TV. Can you not fix this any sooner ?

  • StumpyGoblin stumpy :) (@StumpyGoblin) reported

    Internet went down yesterday morning, spoke to the engineer down the road who said "it'll be 30 minutes mate, no problem", it's now been 22 hours. Spoke to my neighbour and she's been disconnected for weeks! @bt_uk send someone to fix it *** x