BT (British Telecom) Outage Report in Westenhanger, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Westenhanger, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Westenhanger, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Ashford and Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
TV | |
| Ashford |
Internet | |
| Ashford |
||
| Folkestone |
Wi-fi | |
| Ashford |
Internet | |
| Folkestone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Westenhanger, England
Latest outage, problems and issue reports in Westenhanger and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Lauren 🐱🌻🌍 #BeKind
(@laurenjean23) reported
from
Ashford, England
Ok so what’s the best way to watch a match on @btsport if I don’t have it st home? Help #ManCityArsenal
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Will Newman
(@WillWillnewman) reported
from
Stanford, England
@btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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Jan Arriola
(@jcarriolaRN) reported
from
Camber, England
@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Fiona Hughes
(@SohoPRGirl) reported
from
Folkestone, England
Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Weller
(@dweller82) reported
from
Dover, England
Can we get a relay of the handball incident???? @btsport #LIVNEW #LFC
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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JW CPFC 🦅 🏴 🇺🇦
(@cpfc_jw19) reported
from
Shadoxhurst, England
@btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
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Michael▪️
(@roystbag90) reported
from
Dover, England
@btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Work
(@ClaireWork2) reported
@bt_uk We have everything on wi fi so this is an issue phones and devices for work.
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Carla Marie
(@CarlaMa95720852) reported
@bt_uk no internet all morning affecting cf45, lots of us with no internet and no engineer until Wednesday, can you please investigate a local network problem??? Thanks
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Maria Turley
(@MariaConyard) reported
@bt_uk So @BTSopenreach @bt_uk have cancelled our engineer visit twice over the course of the weekend because we are apparenting accessing the min req service. Just to be clear, we currently have no broadband. (1)
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Lesley-Anne Dillon
(@LesleyDill226) reported
@bt_uk It’s been happening for a while, I know other people who have moved to other providers for a more reliable series record. The ONLY reason I am with BT is for MotoGP, if it continues to fail to record there is no point me staying
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CUnarmed 🏴
(@CUnarmed) reported
All-day today I've got over 100 ping in COD. I need help with my internet. In the last 3 months, I've been with @VodafoneUK @SkyUK, and now I'm with @bt_uk. I had the same package with them all which is a standard 45-60 download (which I do get). 1/3
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Nicola Thomas
(@NicolaT00000) reported
@bt_uk Yesterday my internet connection dropped out completely and didn’t come back reliably until 7pm ish! Today it has dropped out again at about the same time! Why is this the case?? I was trying to work yesterday and today and it’s a real problem!
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Dysgenic Evolution
(@voteforCamacho) reported
@bt_uk Hate is an emotion that is an intrinsic part of the human experience, same as love, fear, joy and all the rest. You can't remove it, except possibly by lobotomy. I do rather HATE the fact you have decided to increase customer bills to give more money to already rich footballers.
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Reuben Puddy
(@ReubenPuddy) reported
@bt_uk Will it cost more if I add that service on later?
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ttemme kcaJ
(@KillerKoalaz) reported
Would love to know why my internet gets atrocious on the dot of 7:30 every day when it never did during lockdown. Would ask @bt_uk but dont wanna be charged £70000 for an engineer.