BT (British Telecom) Outage Report in Spennymoor, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Spennymoor come from postal codes DL16.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spennymoor, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Spennymoor, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Spennymoor, Durham, Chester-le-Street, Bishop Auckland, Stanley, Seaham, Darlington, Newton Aycliffe, Peterlee and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Spennymoor |
Internet | |
| Durham |
||
| Chester-le-Street |
Internet | |
| Spennymoor |
Wi-fi | |
| Bishop Auckland |
Phone | |
| Stanley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mel Vaz
(@melvaz) reported
@BTCare just trying to get in touch. Need our mini hub turned on again. Fibre gone AGAIN. Never thought I'd say violet was more reliable than fttp.
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Dave Snow
(@snowkeydokey) reported
@GlennMoore7 @TheDesKelly @btsport This is why we have squads . If poor little Robbo is tired . Don’t start him , rotate . It’s what good managers do
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Callum Andrew
(@CallumBanniste5) reported
@joe_weller_ @btsport Honestly the worst commentators I’ve seen, none of you had a clue what you were talking about
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jean
(@jean17628973) reported
@btbusinesscare your company is lie to me I have been with you for one year I sign for two years no service whatsoever my Wi-Fi is zero I get only one bar they tried to change the router same thing your company is a big liar I’m not happy
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Jeremy Cross
(@jeremycccross) reported
@bt_uk can someone at BT help sort a fault on a landline, I have spent hours on the phone and your online tracking system has me in a loop which says the problem has been mended, which it hasn't! I am despairing ever getting it sorted!!
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Simon Williams
(@SimonWilliams81) reported
@GlennMoore7 @TheDesKelly @btsport BT made a profit of £2bn in 2019. Let’s not pretend they are the poor cousin trying to make ends meet up against the mean PL bosses. The players are the only losers here. Klopp is 100% right.
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Nigel Hurneyman
(@Nigelh7n) reported
@eurohumph It was never going to happen with #Openreach subsidising #BTSport. The government flunked the opportunity to separate Openreach from BT and doesn't have a plan B.
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Dave.Carr
(@davecookiecarr) reported
@dickyminty2 @bt_uk Hi Richie saw your tweet I’m having the same problem Sky engineer came out last week told me since Sky software update they are having countless issues with BT Smart Hub 2 in my instance. No solution to date for me
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martin mclaughlin
(@ches95) reported
@btsport The bt commenter during the fight needs sacked running the fight down
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Fresh Prince
(@brendanwalsh95) reported
@bt_uk Is the deal still on? So if I cancel mine and sign up to it?