BT (British Telecom) Outage Report in Spennymoor, County Durham, England
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The latest reports from users having issues in Spennymoor come from postal codes DL16.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spennymoor, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Spennymoor, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees, Chester-le-Street, Seaham, Peterlee, Spennymoor, Durham, Newton Aycliffe, Darlington, Consett, Bishop Auckland and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Phone | |
| Chester-le-Street |
Internet | |
| Stockton-on-Tees |
Total Blackout | |
| Stockton-on-Tees |
Phone | |
| Chester-le-Street |
Total Blackout | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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An7h0w50n
(@an7h0w50n1) reported
@bt_uk I'm done such a bs company and greedy to all you want is money I'm sending you back the equipment £110 quid credit check for a existing customer yeah ok
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Tom
(@TomElliotW) reported
Seriously losing patience with @bt_uk. I bought the NOWTV sport pass, and want to cancel it. NOWTV says I must do this on the BT website, but BT isn't showing it on my account. So, what next? Am I now just stuck in a contract I don't want until the end of time?
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The Ident Gallery
(@theidentgallery) reported
@bt_uk Already done, but trying again. Still not working. BT is already in my DMs if you want continue there.
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Thomas Moon
(@ThomasRMoon1983) reported
@btbusinesscare @BTBusiness awful service! My little business is having to close and the lack of support shown is appalling !!!! I’m disgusted and advise anyone considering using BT at home or for business to change there mind!!!
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Ethan Dean
(@EthanDean57) reported
@bt_uk Done - it said there may be an issue with my connection, for what it's worth. I'll try downloading my file, and reply to this thread again if the issue persists. Thanks
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Deborah Drury
(@t77oeb) reported
@bt_uk Is your new customer reward card scheme just a scam. I joined you back in April and despite numerous email complaints and phone calls i still haven't had it?
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Steve Snow
(@SteveSnow6) reported
@bt_uk We are trying to sort it now this will be the 4th visit this month very unhappy no mention of compensation for the appalling service
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk stop calling my wife for router returns before its a court case we have sent the bloody piece of crap back . with a tracked receipt - sort out your rubbish systems .
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Ethan Dean
(@EthanDean57) reported
@bt_uk Download failed. The test Paul linked me to said that I may be having connection issues; what is the next step to confirming this and getting diagnosed? If I can't download this file, I literally cannot work and therefore support myself. This is critical.
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Greg Wride
(@erngw) reported
@bt_uk thank you for your reply regarding the landline faults at Peasedown st John. Fault was reported 22nd July and originally due to fix by 29th July which was not good enough, now showing not until 5th Aug--how can this be ? Not good enough