BT (British Telecom)

BT (British Telecom) Outage Report in Pilsley, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pilsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pilsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pilsley, Derbyshire, England 01/18/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pilsley, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Alfreton, Mansfield, Chesterfield, Ripley, Heanor, Matlock and Sutton in Ashfield.

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City Problem Type Report Time
United KingdomAlfreton Internet
United KingdomMansfield Internet
United KingdomChesterfield Wi-fi
United KingdomRipley Internet
United KingdomHeanor Phone
United KingdomHeanor Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Pilsley, England

Latest outage, problems and issue reports in Pilsley and nearby locations:

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pfnickless Pamela (@pfnickless) reported

    @bt_uk Live chat got nowhere, the fault is not on my property, it has been checked. I was told to phone or text service engineer, bit difficult when you don’t have a working phone line.

  • thebeastman99 Ryan Smith (@thebeastman99) reported

    @SamsungUK @btsport DO NOT BUY ANYTHING SAMSUNG ESPECIALLY AN EXPENSIVE TV THEY SELL DEFECTIVE PRODUCTS THEY WILL ATTEMPT TO FIX WONT ACTUALLY FIX THEN REFUSE TO REPLACE LEAVING A DAMAGED ITEM AVOID AVOID THEY LITERALLY OFFER ZERO CUSTOMER SERVICE AND REFUSE TO REPLACE A BROKEN ITEM DONT HAVE SAME

  • Stokesy88 Darren Stokes (@Stokesy88) reported

    @bt_uk No because the connection is ****! Do you read these tweets?

  • LFC_PS79 PS79 💙 (@LFC_PS79) reported

    As a @bt_uk customer, you'd think it was straight forward to go from Fibre 1 to Full Fibre 100 but no. You can't upgrade to that package on the app or website, but I can upgrade to more expensive ones. Its infuriating.

  • kissakerho tukru, a morbid bisexual (@kissakerho) reported

    our internet has been down for a whole *** half an hour. it cuts off semi regularly (almost once a day) but usually it's only down for a minute or 5. i guess I've been avoiding complaining cos I can't be arsed but this is too much. @bt_uk seems to think there's no issues? Lies.

  • chrisferryan Chris Ryan (@chrisferryan) reported

    @bt_uk my broadband is down, just showing an orange light on hub. I work from home, please can you sort it

  • littlemoonfish Walker 🇺🇦 (@littlemoonfish) reported

    @bt_uk Is broadband down in the darlington area, I suddenly have no service

  • jamclarkey James (@jamclarkey) reported

    @pfnickless Openreach has it's own board & separate legal entity to BTGroup Plc. There are regs in place that prevent your provider BT Consumer ( a biz under BT Group Plc umbrella & therefore not the parent company) from having influence on Openreach. Need to📞 @bt_uk for help not Openreach

  • AlitaY1K AlitaYK (@AlitaY1K) reported

    @bt_uk inability to provide an engineer at promised time despite the operator clearly spotting a problem at their end as well as us reporting a hub that has been orange colour depsite factory resets and other solutions. This is absolutely disgusting - we even bought warrantee

  • bridle_nathan Nathan Bridle (@bridle_nathan) reported

    @bt_uk Hey, got connected to fibre yesterday, it’s been about 20 hours since but still no service. Just wondering if I could get an update or something?