BT (British Telecom)

BT (British Telecom) Outage Report in Pilsley, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pilsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pilsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pilsley, Derbyshire, England 01/01/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pilsley, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Mansfield, Chesterfield, Ripley, Heanor, Matlock and Sutton in Ashfield.

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City Problem Type Report Time
United KingdomMansfield Internet
United KingdomChesterfield Wi-fi
United KingdomRipley Internet
United KingdomHeanor Phone
United KingdomHeanor Internet
United KingdomMatlock Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Pilsley, England

Latest outage, problems and issue reports in Pilsley and nearby locations:

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • JohnBarcock Call the Martini Police (@JohnBarcock) reported from Barlborough, England

    Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 33harry33 Michael Harrison (@33harry33) reported

    @bt_uk Hello bt..just spent 51 happy minutes trying to get through on 150..I have poor to nil broadband.

  • alrhodes2309 Alan (@alrhodes2309) reported

    @bt_uk Thanks for your help. I couldn't work out how to use that messaging. I finally managed to contact someone and I think things are sorted.

  • constript تشي (@constript) reported

    @bt_uk Ur ******* **** and can’t provide above 60mbps internet speed. Virgin media is better than you by far. Suck a massive ******* ****, it’s ur fault my family have to stay in this **** **** contract until it ends.

  • AnnetteARhodes Annette Rhodes (@AnnetteARhodes) reported

    @btsportfootball @btsport Really disappointed in the extremely poor picture quality tonight on City game. Buffering also an issue. Have given up watching

  • RachelOxenham99 😷🙏🏻Rachel 💙🇺🇦💛🏨🌍🌲🐝🐬🏉 (@RachelOxenham99) reported

    @bt_uk The text bot once again tells me our @bt_uk internet is fixed when it is NOT🤬 BT are very quick to raise prices but very poor customer service and very meagre compensation only kicks in after 2 days of no BT TV, no internet! 💩

  • SpikeCapri SpikeCapri 🏳️‍⚧️ (@SpikeCapri) reported

    @SkyHelpTeam Never had this with @bt_uk. Tbf, never had reliable Internet either

  • ArseCome Come on the Arse! (@ArseCome) reported

    @Matthayzer @btsport It's awful

  • OlaoluwaKash Papie Ray👨🏽‍🍼💥🎓✂️🇳🇬🇧🇯🇦🇪🇷🇼🇬🇧 (@OlaoluwaKash) reported

    @bt_uk I would have love to recommend but I’ve been experiencing poor Internet connection for the past 2days now and yet, nothing has changed or like there’s going to be any changes.

  • StapletonCarol carol (@StapletonCarol) reported

    @bt_uk Disgraceful that my 91 yr old mother has had her service disconnected since 21 Sept 2022 due to BT and Open Reach inefficiencies. Spent hours on my telephone trying to rectify to no avail.

  • DonnaTi38231030 Donna Tilley (@DonnaTi38231030) reported

    @OpenreachHelp @bt_uk 3 x this week. Engineer fails to attend appointment. Shocking service. Completely incompetent