BT (British Telecom) Outage Report in Pilsley, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pilsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pilsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pilsley, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Mansfield, Chesterfield, Ripley, Heanor, Matlock, Sutton in Ashfield and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Chesterfield |
Wi-fi | |
| Ripley |
Internet | |
| Heanor |
Phone | |
| Heanor |
Internet | |
| Matlock |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Pilsley, England
Latest outage, problems and issue reports in Pilsley and nearby locations:
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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Call the Martini Police
(@JohnBarcock) reported
from
Barlborough, England
Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Hood
(@greengreengras) reported
@bt_uk I have no BT sport, that I'm paying for... can you help please..??
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Chris Kernaghan
(@BoobBoo) reported
Deeply frustrating - I'd be tempted to cancel my @bt_uk order for FTTP given the hassle of an hour on the phone. Only issue is that the main fault lies with @OpenreachHelp and I'd still have to use @WeAreOpenreach.
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Rebecca Aston
(@Rebecca_Aston) reported
@bt_uk Hello, I was sent a broadband hub after I had canceled the order. I have never been sent the returns bag as promised. I called last week to state this as I keep getting reminders to return the box otherwise I will be charged, the customer service rep ordered another bag.
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Prizzle
(@Prizzle17) reported
@CarefreeGB @bt_uk yep same for me, taken over 250quid out my bank account but despite this claim I'm not the account holder and won't tell me why😡😡😡😡 no customer service, no help at all
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It's About Lincolnshire
(@ItsAboutLincoln) reported
@btbusinesscare It's sorted thanks. The contact details show how little BT cares about its customers. This letter was a threat to cut me off because I hadn't paid a bill that should never have been sent to me. That is after BT charged £70 to move my line from biz to residential. #Shysters
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Martyn Havell
(@BadWilf) reported
So happy I’m paying £55 a month for internet that doesn’t work @bt_uk. The super-duper, backed up by 4G that’s never meant to drop. Does nothing but drop
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Tony G 🇬🇧😻🇪🇺#FBPE #JOHNSONOUT 😻ADHD creative
(@NoIAmTonyGreen) reported
The @bt_uk call queuing service our GP uses is broken - no one is getting through - but it still pumps out encouraging messages saying "You are seventh in the queue". This is criminal negligence. People could actually die because of this.
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Saff - Variant 1283 ☀️
(@sky_waller) reported
@bt_uk My signal isn't quite up to phonecalls, sadly. I'm sorry you are getting the brunt of this, but we are so stressed. I've been in tears this morning, trying to work. We just feel like nothing is being done. We keep being told its being looked at, but honestl, how long can it take?
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Saff - Variant 1283 ☀️
(@sky_waller) reported
@amestris_star To be fair, I think it's just @bt_uk who are the issue. Absolutely useless.
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Stuart Pembery
(@StuartPembery) reported
@BTCare BT Wi-if down this morning unless you’re using an iOS Connection Profile. Help please…