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BT (British Telecom)

BT (British Telecom) Outage Report in Pilsley, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Pilsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pilsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Pilsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Mansfield, Worksop, and Dronfield.

CityProblem TypeReport Time
Chesterfield Wi-fi 11 days ago
Chesterfield TV 15 days ago
Chesterfield Phone 15 days ago
Chesterfield Phone 16 days ago
Chesterfield Phone 16 days ago
Mansfield Wi-fi 26 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Pilsley, England

Latest outage, problems and issue reports in Pilsley and nearby locations:

  • BrambleMum
    🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • MightyBurton
    Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • MartinKunRoome
    Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • Gav1981
    Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • jfagej
    Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • chrish11072
    chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • d79design
    Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • sam_bon
    Bonnies29 (@sam_bon) reported from Derbyshire, England

    @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • barmylad34
    leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BClothesOutlet
    Sport Opinions (@BClothesOutlet) reported

    @bt_uk I’ve had amazing connection for 10 months and the last 3 weeks it’s gone to absolute ****! Getting a ping of over 900 on cod 🤯

  • Reiverma
    Reiverma ⭐️ (@Reiverma) reported

    @bt_uk So I am currently paying for BT broadband which is so slow that it is useless, BT television which I can’t use because the broadband won’t support it and a BT landline that only works when plugged in upstairs! I am not impressed by this level of service.

  • AxedBerserker
    Anthony - ᚨᚲᛊᛖᛞ ᛒᛖᚱᛊᛖᚱᚲᛖᚱ (@AxedBerserker) reported

    Clearly these football commentators don't understand chess. Whoever the girl is, saying it's like chess because nobody wants to go for it at the moment. Has she never heard of openings like the Sicilian or the King's Gambit? @btsport #btsport #EuropaLeague

  • adf_2
    AF (@adf_2) reported

    Great #customerservice from @bt_uk this week. I ask a call centre employee to transfer me to a manager. Manager refuses to take the call. I log a formal complaint. Just had an email closing my complaint. 'If not happy, call number in box below'...no number given. Unbelievable!!!

  • Jedi_Master_
    Tasendia Renolsin (@Jedi_Master_) reported

    @bt_uk @TTRockStars I am a BT customer and have been for years. I am now going to look into changing as this preventing red list birds from nesting is disgraceful. Shame on you

  • TTFC2018
    Alastair (@TTFC2018) reported

    @bt_uk how can I speak to someone? It's a 30 min wait... I've spent hours on the phone to you. I make an order you cancel it then reorder it and cancel it then send equipment and then ask for the equipment back or you'll charge. I can't keep wasting days chasing your bad service

  • MattJackson_
    Matt Jackson (@MattJackson_) reported

    @bt_uk Having nothing but grief after placing an order with you last week. From incorrect billing, delays, miscommunication and an accidental cancellation from BT, I'm in one mind to cancel all together and put in a complaint to @OmbudServices. Who can I talk to about this?

  • kiekyobadeo
    KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Mike50873271
    Mike (@Mike50873271) reported

    FFS Carney again ? WTF @btsport

  • normskitb
    Norman Bernard (@normskitb) reported

    Very disappointed with @bt_uk 45 years as a customer and no loyalty. They want me to pay for a Wi-fi extender £25 extra per month for one room in the house joke. When contract ends I’m out!!!!!! #crap