BT (British Telecom)

BT (British Telecom) Outage Report in Pilsley, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pilsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pilsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pilsley, Derbyshire, England 01/21/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pilsley, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Alfreton, Mansfield, Chesterfield, Ripley, Heanor and Matlock.

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City Problem Type Report Time
United KingdomAlfreton Internet
United KingdomMansfield Internet
United KingdomChesterfield Wi-fi
United KingdomRipley Internet
United KingdomHeanor Phone
United KingdomHeanor Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Pilsley, England

Latest outage, problems and issue reports in Pilsley and nearby locations:

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • JohnBarcock Call the Martini Police (@JohnBarcock) reported from Barlborough, England

    Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tizstu Stu Ballam (@tizstu) reported

    @bt_uk Thanks but don’t need another phone call to be told I need to increase my bill due to the failings of BT to provide the original guarantee - Only to have the speed fix after 29 days then break again next month - starting a new 30 days. it’s a scam

  • KroniiiX KroniX (@KroniiiX) reported

    @btsport Why am I paying for your service when you show French football instead of Tottenham? Ffs you're a joke

  • Rob_shillito Rob Shillito (@Rob_shillito) reported

    @bt_uk Also if it’s the area that’s down then bt Wi-fi hotspot isn’t going to work.

  • waspie2 waspie2 (@waspie2) reported

    @bt_uk That's the problem they don't know if there is a problem with the lines outside since it started when bt did work on the line few years ago or if they need to upgrade the package to get better speeds etc

  • tizstu Stu Ballam (@tizstu) reported

    @bt_uk It’s clear to me BT have no control over the infrastructure. Can you explain what I’m paying BT for a service they have no control over?

  • tizstu Stu Ballam (@tizstu) reported

    @bt_uk But…you said no to sending me a 4G Router until the issue is fixed?

  • TheCynicalKitty Chris | TheCynicalKitty (@TheCynicalKitty) reported

    Don't you love it when @bt_uk say a package will arrive Monday but DPD decide to try deliver it at 8AM ON A SUNDAY... Like ******* also DPD's "Inform me" service is ***, WHY text me at 8am telling me my parcel will be here at 8am... Text me the night before ya useless *****. (1x)

  • lindsheartstayx Lindsay 👩‍🦳 (@lindsheartstayx) reported

    @bt_uk my internet is SO slow the download speed is only 6.56 mb which is terrible when we pay for fibre. Any suggestions?

  • Bazil1000 Bazil (@Bazil1000) reported

    @bt_uk Sorry for the delay getting back to you I’m driving home from holiday. Everything should be ok for now any more problems I’ll let you know tomorrow after the engineer has called

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.