BT (British Telecom)

BT (British Telecom) Outage Report in Pilsley, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pilsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pilsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pilsley, Derbyshire, England 02/14/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pilsley, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Alfreton and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomAlfreton Internet
United KingdomMansfield Internet
United KingdomChesterfield Wi-fi
United KingdomRipley Internet
United KingdomHeanor Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Pilsley, England

Latest outage, problems and issue reports in Pilsley and nearby locations:

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • MartinKunRoome Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

  • sam_bon Bonnies29 (@sam_bon) reported from Derbyshire, England

    @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

  • BrambleMum 🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lesleylou1 lesley (@Lesleylou1) reported

    @bt_uk openreach team has been digging up my street Yesterday they broke our internet line said they'd be back first thing to fix it. Two people here work from home. No sign of any openreach people. Boston Avenue NE 38. When can we expext it to be fixed

  • NoviceProspect TheNoviceProspect (@NoviceProspect) reported

    Woohoo, today is the day I'm going back to streaming. @bt_uk sucks and @virginmedia is the way to go.

  • CaptSauve Dan White (@CaptSauve) reported

    @bt_uk How do I access your service status page without a landline number? I have a broadband only package as I imagine thousands do these days, but you won't let me check without giving you a landline number.

  • MrsB6574 Mrs B💙 (@MrsB6574) reported

    @bt_uk can you ever get bills right ?? Every month since I've been with you and I do mean every month my bill has been wrong !! Seriously looking into leaving the service! This is beyond a joke !

  • swhittle Sally Ross (@swhittle) reported

    @BTCare Yet again my BT landline is not working. This time there's a broken dial tone and I can't make outgoing calls. Yesterday i could make calls but nobody could hear me. Last month for 10 days I couldn't make calls or receive calls. It's just SO frustrating.

  • nickmoul Nick Moulsdale (@nickmoul) reported

    @bt_uk Theoretically we Should have our number returned by close of play today. After a month of chaos and 5 failed attempts guess what? My confidence level? About 3%. Digital voice so a disaster for us. Most of the phones don’t reach half the house. No signal. GREAT.

  • _Paul_Sykes_ Paul Sykes (@_Paul_Sykes_) reported

    @bt_uk It seems to have improved by itself for the moment. The issue arose after we lost full connection during the night so maybe they were just the aftershocks...

  • fold_space Fold_space (@fold_space) reported

    @bt_uk Really really really unhappy with bt....really really awful service

  • StaceYC3 Stacey Crouch (@StaceYC3) reported

    @bt_uk Disgusting service. Notified you that my Dad had died & sent back all equipment he had. You’ve sent him an email to say you’re sending him another returns bag as he didn’t send all the equipment back & if it’s not returned he’ll be charged. He doesn’t own the other product

  • kayemoors kaye moors (@kayemoors) reported

    @bt_uk we’ve had issues for over 3 months and Open reach engineers apparently have fixed the issue 4 times. They are constantly on strike and we are having to rely on data to operate a business. Shocking!