BT (British Telecom) Outage Report in Pilsley, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pilsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pilsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pilsley, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Alfreton, Mansfield, Chesterfield, Ripley, Heanor, Matlock and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Alfreton |
Internet | |
| Mansfield |
Internet | |
| Chesterfield |
Wi-fi | |
| Ripley |
Internet | |
| Heanor |
Phone | |
| Heanor |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Pilsley, England
Latest outage, problems and issue reports in Pilsley and nearby locations:
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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John Simpson
(@JPSimpson88) reported
from
Worksop, England
@kkkhan22 @craigr98_2016 @UswitchUK @bt_uk Possibly the location if the router, if it's near electronic items such as a TV, in a room with too many walls etc it can slow the internet down in other places of the home. Every WiFi has a 'not-spot' such as back of the house upstairs or even in the converted loft spaces.
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Jamie Shaw
(@jamie_shaw) reported
from
Mansfield Woodhouse, England
So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Call the Martini Police
(@JohnBarcock) reported
from
Barlborough, England
Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley Wedgner
(@lesley_wedgner) reported
@bt_uk why is it going to take you 3 days to fix something that you caused in the first place!! Not acceptable 3 days with no internet or landline. Your engineers caused the problem when they came to the telephone pole. Would’ve be prudent for them to check all ok before leaving
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Mike Whittall
(@oakshavings) reported
@bt_uk BT service in our area has been consistently diabolical for last 15 years and we have now moved to a local microwave service which is genuinely high speed and provides proper customer care by people who actually listen and fix any issues which arise.
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dickie67
(@dickieguv) reported
@bt_uk can you help I’m trying to find out why my order hasn’t been complete for transferring my phones over to the cloud for my business been on phone all morning and still not been resolved
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Sircoynie
(@sircoynie) reported
@bt_uk Still no response….WOW @bt_uk JUST WOW! This is how @bt_uk treat their customers everyone. They really don’t care!
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Danielle Hehir
(@danihehir) reported
@bt_uk are a joke. Second time I am tweeting this. Do not go with BT!! Especially if you are a business customer. Business run from home and havent had internet since Monday. They are now saying it may be next Wednesday. Go with anyone else!
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Anna Burkinshaw
(@BurkinshawAnna) reported
@bt_uk Not good enough. I don’t want a complaint, I don’t want credit, I just want someone to call up an engineer and send them round to make the connection. I’ve been told it’s not a resourcing issue, it’s a computer issue. Where did the common sense go?!
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Nigel Foan
(@NigelFoan) reported
Told by @BT_UK my landline was moving to digital voice. At no point was it clear that my existing phone wouldn't work in the Hub2 without an adaptor. Very poor migration information. Now left without a landline for days
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nicole
(@nicolehoskin6) reported
@bt_uk I’ve had a text saying the issue is resolved (which isn’t) can you check if the engineer is still coming?
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Allison Brandes
(@IggsterB) reported
@bt_uk phone scammers have access to your customer account information. They knew all ours and had changed our password but we absolutely have not given any information. You have a problem that needs addressing.
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Pj Malone
(@pjmalone1990) reported
@bt_uk Your saying the order won’t be cancelled if not set up by the 25th of May and your colleague yesterday said it WOULD be cancelled. So which is it? Also I never got the requested call back from the connections team as requested.