BT (British Telecom) Outage Report in Pilsley, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pilsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pilsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pilsley, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Mansfield, Chesterfield, Ripley, Heanor, Matlock, Sutton in Ashfield and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Chesterfield |
Wi-fi | |
| Ripley |
Internet | |
| Heanor |
Phone | |
| Heanor |
Internet | |
| Matlock |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Pilsley, England
Latest outage, problems and issue reports in Pilsley and nearby locations:
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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Call the Martini Police
(@JohnBarcock) reported
from
Barlborough, England
Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Annwen Jones OBE 💙
(@JonesAnnwen) reported
Thx @bt_uk for excellent service today. Broadband problem over wkd - booked engineer - problem seemed to resolve itself - call-out cancelled - engineer called anyway & said she detected a fault on the line & slow speeds. Fixed with minimum disruption & grt customer service 👏
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Origins ⭐️⭐️
(@OriginssUK) reported
@bt_uk I’ve ordered a PS5 today but used the wrong email, I have emailed the support team but had nothing back yet(understandably) it’s also stuck on a security check? How long does that take?
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OliB
(@OliB10) reported
@btsport trying to cancel my contract and it takes 2 people to put me on a "short" 15 minute hold to "See what you can do for me". I get that the longer you leave me on hold the more likely I hang up and you don't have to cancel, but it's a shocking way to treat your customers.
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grassy
(@134grassy) reported
@bt_uk Interesting, internet use at an all time high and you have problems? Or just burying bad news?
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Rick
(@StokieNI) reported
@bt_uk Don’t really want to grass the guy up doing his job, but just stop cold calling any customer at half 7, when you have already text them the same day about something else. You’re an IT company, stop acting like PVC salesmen. Managed to finish my fish and chips just find thanks.
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Rebecca 🌈✊🏿💙
(@rah10is) reported
Why is @btsport more expensive when you want to add it on its own than if you have broadband and tv? We can’t have by broadband where we live as the internet speed is too slow, much slower than @virginmedia We have tried in the past and it’s failed….. seems like a rip off to me
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Jennifer Spragg
(@JenniferSpragg) reported
@bt_uk you want me to return my broadband equipment but there’s nowhere when I login to request a return bag
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Mark Bridgewater
(@MarkbrumLFC) reported
@bt_uk is your service that crap. You can't even switch me on the date you say? Pathetic. Feel like just staying with current provider now.
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Schmitzee
(@Schmitzee2) reported
@btbusinesscare What is the point of paying for a booster when it doesn’t work when the internet is down
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Steve
(@Retro_uk) reported
@bt_uk Sadly not yet. Not had a chance to go out (I'm disabled) and to be honest the signal in my flat is pretty dire for some reason. I'm close to Manchester city centre so I should be in a 5G zone. I'll test my sim properly first before ordering a new one