BT (British Telecom) Outage Report in Pilsley, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pilsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pilsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Pilsley, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Worksop, Chesterfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Worksop |
Wi-fi | |
| Worksop |
Internet | |
| Chesterfield |
Internet | |
| Alfreton |
Internet | |
| Mansfield |
Internet | |
| Chesterfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pilsley, England
Latest outage, problems and issue reports in Pilsley and nearby locations:
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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Call the Martini Police
(@JohnBarcock) reported
from
Barlborough, England
Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Bubble
(@nickthebubble78) reported
@bt_uk broadband issues in N13 area apparently not being fixed until 1 June? This can’t be right! More information is needed please
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Chris
(@chr15h3nr13) reported
And another thing, while I’m in rant-mode… still no response to the complaint raised 3 weeks ago and no clear way to contact/escalate this. Perhaps @BBCWatchdog might have some insight on @bt_uk complaints/compensation procedures…
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Chris
(@chr15h3nr13) reported
2/2 arranging yet another visit. Now having to rearrange work schedule AGAIN to be home. Totally pathetic and unacceptable service from @bt_uk BUT has to be said that everyone I’ve spoken to on the phone have been super helpful and apologetic
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Andy Stanford-Clark
(@andysc) reported
@OpenreachHelp could you dispatch someone to the #IsleofWight please, to fix our fibre that’s been severed and is hanging uselessly from the pole? It’s been 4 days now and nobody has done anything about it, despite numerous calls to @bt_uk.
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Rascal
(@agentrascal) reported
@bt_uk Connection down again. Been down since 6pm. What a nightmare when trying to work.
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ChelseafortheCup
(@The4thSong) reported
@bt_uk cant you sort your online payments out that will prob be another 30 mins listening to voice bot on the phone now so fed up of poor service and price hikes if ever my lad leaves your leaving with him
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•
(@hatimyhy) reported
@bt_uk Hi there! I’m having trouble to log in to myBT. It seems that I cant remember my password. And even with the security question I barely remember. What should I do? Thank you
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anup sharma
(@Anup_Shr) reported
@bt_uk There is no internet on my street as something wrong with the fibre box. Postcode SL37TN. Why can't you send an emergency engineer to repair this asap as the whole street is without internet during exam times.horrible service breaking a working internet unnecessarily.
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Samuel Plays Sax
(@sax_plays) reported
@bt_uk still my mum has no digital voice and therefore no landline. I call to get told the case is stuck in a system . Well get it unstuck. Disgusted an 80year old is left vulnerable with no ways of communication. Send this complaint to the chief exec and get it fixed . PLEASE!
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🌸 Emma 🌈
(@emmajg) reported
Hi @bt_uk your tagline be we connect for good isn't quite happening for my parents & frankly it's a disgrace. They're over 70 and have been waiting 4 weeks for you to turn their phone line on there no mobile signal where they now live, they need their landline, please sort ASAP