BT (British Telecom)

BT (British Telecom) Outage Report in Pilsley, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pilsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pilsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pilsley, Derbyshire, England 01/11/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pilsley, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Alfreton, Mansfield, Chesterfield, Ripley, Heanor, Matlock and Sutton in Ashfield.

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City Problem Type Report Time
United KingdomAlfreton Internet
United KingdomMansfield Internet
United KingdomChesterfield Wi-fi
United KingdomRipley Internet
United KingdomHeanor Phone
United KingdomHeanor Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Pilsley, England

Latest outage, problems and issue reports in Pilsley and nearby locations:

  • katelouise02 Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported from Chesterfield, England

    I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • BrambleMum 🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • MartinKunRoome Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • DanWestwell Dan Westwell 🇬🇧 (@DanWestwell) reported from Mansfield Woodhouse, England

    @adamsummerton @TheVanaramaNL @btsport Got a bad feeling it will be a 7.45pm kick off.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • MartinKunRoome Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.

  • sam_bon Bonnies29 (@sam_bon) reported from Derbyshire, England

    @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported

    @bt_uk That’s not what I asked. Will I be upgraded as a fibre 2 customer now, or is that something you’re only offering to new customers?

  • LxGeorgie ☯ Serenity & Sage ☯ (@LxGeorgie) reported

    @bt_uk Done. Please check as the phone line is still down

  • Milesy199 Martin Miles (@Milesy199) reported

    @bt_uk why is it so hard just to speak to somebody why do I have to report a fault through text then wait a hour to be told when an engineer can come out why can’t I just speak to somebody so we can try and fix it or just send a new HUB joke of a service

  • mia_erimia 𝐄𝐫𝐢𝐦𝐢𝐚 𝐌𝐢𝐥𝐭𝐨𝐧 (@mia_erimia) reported

    @ManUnitedZone_ @btsport Awful sometimes.

  • generalplantain ساكيل (@generalplantain) reported

    Hey @EE @bt_uk you have some incompetent staff at your customer service centres, I’ve been passed back and forth to the wrong departments and wasted two hours on the phone with idiots. I was misled by your sales advisors and been told incorrect information???

  • Swiss_Danny_67 Swiss_Danny (@Swiss_Danny_67) reported

    @bt_uk Do you have sales reps going door to door trying to sell broadband due to the "poor quality of competitors' networks and their high prices"? Even in No Cold Calling Zones?

  • WhatMackiesGot r a i n b o w▫️ c r y p t i d (@WhatMackiesGot) reported

    Excuse me @bt_uk you've won the award for the worst customer service ever experienced. Consistently talking over my housemate, not listening, no empathy and no solution when we're getting less than 5 down almost every day and paying £30 for the privilege? The hell???

  • ToNI_S23 Jonathan simon (@ToNI_S23) reported

    @ManUnitedZone_ @btsport he was the one to help toni and modrich so they can play up front freely he doesnt need help he is the help

  • AbdullahSid892 Abdullah (@AbdullahSid892) reported

    @WeAreWhisperTV @btsport @sparksport Very pathetic production of #PAKvsBAN match. Kindly fix this production , weird camera angles issues, live broadcast freezing etc

  • Mraspinks Alan Spinks (@Mraspinks) reported

    @bt_uk not a good start. Internet service activated today. No router has arrived! Thus no internet. Why do you send them out so late when you know the activation date! No updates on Royal Mail website so days most likely with no service. Thanks!