BT (British Telecom)

BT (British Telecom) Outage Report in Pilsley, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pilsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pilsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pilsley, Derbyshire, England 12/10/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pilsley, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ripley, Heanor, Matlock, Sutton in Ashfield, Mansfield, Chesterfield, Dronfield and Worksop.

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City Problem Type Report Time
United KingdomRipley Internet
United KingdomHeanor Phone
United KingdomHeanor Internet
United KingdomMatlock Phone
United KingdomSutton in Ashfield E-mail
United KingdomMansfield Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Pilsley, England

Latest outage, problems and issue reports in Pilsley and nearby locations:

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • JohnBarcock Call the Martini Police (@JohnBarcock) reported from Barlborough, England

    Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nxrdie Chris (@nxrdie) reported

    @bt_uk Did your internet services just go down across Northern Ireland?

  • kirkstir1 Heath (@kirkstir1) reported

    @bt_uk why is the broadband always going out? There’s always issues here and especially through lockdown when we’ve been stuck at home and we can’t use the WiFi it’s very annoying. The neighbours using sky WiFi have been absolutely fine the entire time what is wrong with BT??

  • wefounddoc93 John (@wefounddoc93) reported

    @ThatboyTierney @BTSportBoxing @btsport And that gives you a right to attempt to fat shame someone? Imagine having that sad of an existence that you have to resort to that? What's wrong self esteem too low? Not enough love from mammy and daddy as a child? Pathetic little children like you are the problem in this world

  • ThatboyTierney Dylan Tierney (@ThatboyTierney) reported

    @wefounddoc93 @BTSportBoxing @btsport I could give a **** bro hahaha I don’t know you

  • wefounddoc93 John (@wefounddoc93) reported

    @ThatboyTierney @BTSportBoxing @btsport its a basic human function, but you're clearly a horrible example of a human so have fun trying to make people feel **** about themselves so you feel better, remember to look both ways when crossing the road because it would be a terrible shame if a car were to hit you

  • Worldcu55617750 HolisterJames (@Worldcu55617750) reported

    @StephenBaysted @bt_uk if you dont get yr minimum guaranted speed, then you can exist from their contract. if you do ring expect to be cut off times until you give up. BT does not have time to resolve any issues.

  • cudz10 Paul (@cudz10) reported

    @BTSportBoxing @btsport Uninspiring really and what was the wailing every 10 seconds in the background for each bout. That background fake sound was horrendous. Poor production

  • JamesMu27551742 James Mullen (@JamesMu27551742) reported

    @chris_sutton73 You are a disgrace of a pundit. You have called for managers to be sacked for far less. You should hang your head in shame about the comments about Celtic fans. @btsport should sack you for those comments alone

  • LewisLi02673279 Lewis Little (@LewisLi02673279) reported

    @bt_uk have ordered fibre2 broadband so I could get the gift card MasterCard... However, online account says fibre2 and unable to change it... CS won't help as not yet active, does this mean I won't get the gift card?

  • JoeHallTFS JH Tree Felling (@JoeHallTFS) reported

    @DyerThomas @bt_uk I have BT and runs at 1mb/s despite having business broadband they never seem to want to help me.