BT (British Telecom) Outage Report in Pilsley, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pilsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pilsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Pilsley, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Worksop, Dronfield, Mansfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Worksop |
Internet | |
| Chesterfield |
Internet | |
| Worksop |
Wi-fi | |
| Worksop |
Wi-fi | |
| Dronfield |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Pilsley, England
Latest outage, problems and issue reports in Pilsley and nearby locations:
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Call the Martini Police
(@JohnBarcock) reported
from
Barlborough, England
Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Squires
(@JamiefSquires) reported
@adamsummerton @TheVanaramaNL @btsport Tbh were very poor, county aren't anything sparkling, Solihull are a rugby team, Halifax seem good but inconsistent, grimsby are a decent side but hit and miss, Wrexham are good at what they do but its more rugby line outs and nfl bobychecks
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David Beckwith
(@DavidBuses1991) reported
@bt_uk @NeilParkLIVE are the phones lines still down buckhaeven fife as still not able to make or recieve calls?
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Colin Smith
(@Pepsh80) reported
@bt_uk GB21961339 5A The Spinney London Road Cheam SM3 8JG Don't know how you gonna help because the department that needs to deal with is closed . Hence why I was promised a call today and once again BT haven't delivered so now I've got to phone tomorrow on my day off . GREAT
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Life Is What You Make It
(@LifeIsWhatYou11) reported
@HelenUpsher @SkySports @btsport Maybe because there **** and realise nobody really wants to watch it.......🙊🙊🙊
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Wyrdtimes
(@Wyrdtimes) reported
@bt_uk is there a problem with your mobile phone service? Getting a "no service" message displayed.
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Abigail
(@xfxck_abix) reported
@bt_uk is there problems currently? Had no Internet since 12:30am on the 20th
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NOCOTU
(@nocotu) reported
@btsport How can people who subscribe to BT Sport through Virgin watch the Sports Documentary “Super Villans” when Wednesdays premier had the first 42 minutes consumed by the aftermath of the Europa League final? If I’d try and watch it on your site I need a login ID.
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George Still
(@Synthespian_) reported
@bt_uk Thanks but checking the speed is not the ask here. Spent ages on the phone already. Its the misleading online process that results in disconnection if I cancel after completing when I get the true speed. As a user, I don't know final button that submits so need to test with you.
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lorraine lunn
(@lorrieb683) reported
Omfgg I’m so ****** off with @bt_uk thier broadband is horrendous. Seems like the 9th lot of engineers in a few months and the internet still stops every 2 mins and I pay £150 a month for this service. Had a belly full now
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George Still
(@Synthespian_) reported
@bt_uk Thanks Alannah. I've messaged to provide you with my mobile number. I think we've got different expectations of what needs to be checked at this point, but happy to take your call to help try improve this for you, and all other potential customers.