BT (British Telecom)

BT (British Telecom) Outage Report in Perranporth, Cornwall, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Perranporth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Perranporth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Perranporth, Cornwall, England 01/21/2025 03:35

January 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Perranporth, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Hayle, Truro, Newquay, Camborne and Redruth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHayle Internet
United KingdomTruro TV
United KingdomTruro Wi-fi
United KingdomTruro Wi-fi
United KingdomNewquay Internet
United KingdomCamborne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Perranporth, England

Latest outage, problems and issue reports in Perranporth and nearby locations:

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • ruthpwasb Ruth Pudney (@ruthpwasb) reported from Porthtowan, England

    Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

  • Omodon Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nutmegnige Nigel (@nutmegnige) reported

    It’s over 3 months since I placed an order with @BTBusiness for a new line, broadband & BT cloud voice system. I haven’t even got so much as a phone line & no one is taking any ownership. My complaint IMP-106347447 is still open @btbusinesscare. What is the point of complaining!

  • moods86 Sarah (@moods86) reported

    @bt_uk wow...trying to become a new customer of yours is HARD work. Trying to resolve an issue where incorrect details were put in by the initial agent & since spent 3 hours trying to sort & been hung up on by TWO agents!!

  • Stevearsenal2k stevep (@Stevearsenal2k) reported

    @bt_uk can anyone help with the above? Thanks

  • ConMcQ Connor McQuade (@ConMcQ) reported

    @btsport Hi. There is a problem with your sound quality on BT Sport 3. Ger6 tinny sound. Being widely reported. Can you confirm you are aware and trying to fix it? Thanks. @btsportfootball

  • Planetspurs Planetspurs.com (@Planetspurs) reported

    @keano_FI @btsportfootball Same problem @btsport where's the crowd noise?!

  • BeccaFCampbell Rebecca (@BeccaFCampbell) reported

    @btsport fix the sound on bt sport 3!!

  • Ginty85 Ross Mc (@Ginty85) reported

    Hi @bt_uk. I've had no Internet or TV for 3 days now after it was meant to be activated. Can you help and respond to my DM.

  • StuartBourn Stuart Bourn (@StuartBourn) reported

    @bt_uk it’s now been 5 days since I have been able to send any emails from my Btinternet account from an Apple device. I have reset the password, deleted and reinstalled the app and still not able to send emails?? Come on BT, what is the issue!!!!! Frustrated

  • Danmlk Dan Barton (@Danmlk) reported

    @TikiTakaConnor @ArsenalsRelated Better with this commentary to be fair. Gonna **** BTsport off

  • dazzerg1 dazzerg (@dazzerg1) reported

    @bt_uk Yes I am... spoke with the Executive office team - who state (unbelievably) it is out of their control. They are “confused”.... So much for customer service..!!!