BT (British Telecom) Outage Report in Penwortham, Lancashire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penwortham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Southport, Poulton-le-Fylde and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Preston |
Wi-fi | |
| Preston |
Wi-fi | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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Yorkshire Lass
(@YorkLassinLancs) reported
from
Saint Annes on the Sea, England
@bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Howard Saurin
(@Howardmicks) reported
from
Preston, England
@btsport @SkyHelpTeam bt sports ultimate ?? On sky really...Big let down could at least update your customers what's going on......disgrace
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.
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Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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frances whitehead
(@franners82) reported
from
Garstang, England
I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!
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Michael savigar
(@savigar_michael) reported
from
Leyland, England
@TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@BTCare any indication When customer access to email will be restored?
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Tony Knowles
(@tonyknowles36) reported
from
Blackburn, England
@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@bt_uk hi any indication when customer access to br email will be restored?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Purcell
(@chrispurcell777) reported
@bt_uk Standard unhelpful fobbed off reply. How many times do I have to log a fault before someone realises it's another issue. Same thing every 4th Tuesday then miraculously solved the next day! @MarcAllera @BTGroup
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Amanda Catling
(@amandacatling) reported
@bt_uk Still not working. Just turned the box off and on again. Engineer said issues is definitely not in our house. Please can you let me know next steps. Thanks
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Island-Monty
(@island_monty) reported
@bt_uk @BritBox_UK BT shame on you. I may lose my new job due to multiple failures trying to get broadband installed. Several complaints open and you never return a call. Today you email me to say my engineer will arrive 24/12/2020 Every day 1.5 hours on phone queue and still not resolved.
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cb
(@CBAFC1903) reported
@bt_uk had engineer out today to fit fibre to premises but can't get cable fully through conduit and said they need to lift part of driveway dig down, clear blockage to get cable through. Does driveway not get affected? What is timeframes? all this from a sales upgrade call 🙈
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Ian LeBruce
(@LeBruce) reported
@bt_uk I already left BT and I’m never coming back.
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sabs
(@SabszSoundsz) reported
@bt_uk of an ***. My brother and mum were witness to the whole conversation because it was on loudspeaker. He wouldn’t email his manager because I wouldn’t tell him what my complaint about him was about. Even when I told him he was still asking for a reason and not accepting it.
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Reidy
(@benreid10) reported
@WeAreOpenreach @OpenreachHelp @bt_uk I’m very disappointed with the lack of service and information you have provided today. We were due to have fibre installed today and no one has done anything about it! Poor service. If this isn’t resolved I’m moving to another provider!
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Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
@bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?
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Richard
(@RichProcurement) reported
@bt_uk One of my highlights was how you managed so far to take over 6 months to not install a phone line into my property. Between you & @OpenreachHelp you’re incompetence and customer service has been a downright disgrace @OmbudServices
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sabs
(@SabszSoundsz) reported
@bt_uk He booked the appointment but used it as a threat so I wouldn’t complain to his manager. I ended up hanging up and calling back and getting another advisor to make the complaint to his manager. I don’t take disrespect lightly.