BT (British Telecom)

BT (British Telecom) Outage Report in Penwortham, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penwortham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penwortham, Lancashire, England 01/07/2026 07:30

January 07: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Penwortham, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Southport, Poulton-le-Fylde and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomPreston Wi-fi
United KingdomPreston Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penwortham, England

Latest outage, problems and issue reports in Penwortham and nearby locations:

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • YorkLassinLancs Yorkshire Lass (@YorkLassinLancs) reported from Saint Annes on the Sea, England

    @bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??

  • BaptistBecker1 Spezza (@BaptistBecker1) reported from Southport, England

    Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • tonyknowles36 Tony Knowles (@tonyknowles36) reported from Blackburn, England

    @jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jim_Brodie Jim Brodie (@Jim_Brodie) reported

    @btsport Can you sort your streams out! Every race this season the audio has been behind the video, but this week it’s ridiculous. It’s about 1 minute out. Terrible quality of service.

  • jtseppa Juha Seppa (@jtseppa) reported

    @btsport streaming service a lot of problems on iPad this weekend. Main program mainly OK, but in ad breaks video and sound get mixed up needing stream/app restart. Numerous restarts in just couple of programs.

  • davebriant Dave Briant (@davebriant) reported

    @bt_uk hi, there is a huge outage in post code area ME3 9, is there an ETA when this will be restored please?

  • tchallaburner Ngolo Kante Stan account (@tchallaburner) reported

    @btsport the Monaco Montpellier game link does not work, it’s redirecting to Verona Lazio fix it please

  • lynseyhipgrave1 Lynsey Hipgrave (@lynseyhipgrave1) reported

    That’s what Paul Scholes was saying on @btsport after the Atalanta win, you can paper over the cracks with individual brilliance but the same problems are still there. It could get messy #MUNLIV

  • Judder16 Judder (@Judder16) reported

    @bt_uk After what I’ve just watched I’m do at old Trafford on Sunday afternoon he needs to concentrate on his day job ? What a pile of ****.

  • AngelaBennetton Angela Bennetton (@AngelaBennetton) reported

    @bt_uk Well it wasn't a complaint as such so didn't find that link before. I just need an explanation of something on my bill which the online help didn't answer. I'll try chat, thanks.

  • ThisRedPhoenix Red Phoenix Rising (@ThisRedPhoenix) reported

    @bt_uk @kur5ed Resolution time is 5pm in our area. I have a feeling it wont be resolved even by then. Cant even a find a clear answer on how much of the country is affected by this.

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @bt_uk But i dont want to stream a video. I just want basic access to the internet &if im honest i dont give a toss about what u had previously. I pay for a service that isnt being provided.That is the problem.When it works then its fine,but when i get absolutely nothing its a disgrace

  • nathanl3600 Nathan (@nathanl3600) reported

    @bt_uk broadband constantly dropping connection and running slow when run troubleshoot it says detected a problem reboots my router and then run troubleshoot again and tells me the same