BT (British Telecom) Outage Report in Penwortham, Lancashire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penwortham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Lytham St Annes, Southport and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Roy Bayfield
(@mister__roy) reported
from
Ormskirk, England
@bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
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Howard Saurin
(@Howardmicks) reported
from
Preston, England
@btsport @SkyHelpTeam bt sports ultimate ?? On sky really...Big let down could at least update your customers what's going on......disgrace
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!
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Tony Knowles
(@tonyknowles36) reported
from
Blackburn, England
@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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Yorkshire Lass
(@YorkLassinLancs) reported
from
Saint Annes on the Sea, England
@bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??
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frances whitehead
(@franners82) reported
from
Garstang, England
I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@bt_uk hi any indication when customer access to br email will be restored?
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@BTCare any indication When customer access to email will be restored?
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!
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Michael savigar
(@savigar_michael) reported
from
Leyland, England
@TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.
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MattH
(@matthornby) reported
from
Blackburn, England
@bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dee_Liverpool King
(@Kingdeli) reported
@bt_uk 2 weeks on no broadband . Pole taken down on street. Promised to resolve by 8th Nov as per email yet nothing. Paid £40 on top of bill for two weeks worth of online Wi-Fi. Can you 1. Let me know when issue in se6 1pp will be fixed and 2. A replacement dongle if it won’t be fixed.
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brian
(@brian87222828) reported
@bt_uk Hi Tasha, thank you for contacting me! I finally managed to talk to some one yesterday, they tried a couple of different things. And then said that they were going to escalate it to the technical support department. But my internet is still down. And I’ve not heard anything back
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Ikenna
(@iyke_EV) reported
@bt_uk hi there. I need some help, I upgraded by speed two weeks ago but now it’s massively dropped and it’s affecting me working today. I’m seeing speeds of 14Mbps rather than 59.
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Graham Smales
(@gsmales) reported
@bt_uk Thanks for charging me £30 for old equipment which has been returned, as you requested. Rude staff, and now this. Looking forward to my contract ending so I can take my business elsewhere. #CustomerService #customerexperience
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SB
(@simonbailey40) reported
@bt_uk - during my recent conv. with your retention team re broadband/sport renewal, there was so much background clapping, I couldn’t hear the call rep, so asked him to tell them to be quiet….so he hung up the call. Perhaps it’s time to move to a better deal/service from Sky?
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suzieboop
(@whereuwelliebin) reported
@bt_uk Day 4 with no INTERNET OR PHONE for my mother who is 75! It was bad enough having digital voice that took you 4 weeks to do for her in aug/sept! Put her god damn landline back this is a disgrace! She is half blind so cannot use a mobile because she cant see the screen sort it now
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Sarah
(@Sarah92337345) reported
@bt_uk Openreach website says 2025, i really shouldnt be paying 29.99 a month for an unpredictable service. Your BT app says i have poor wifi, but you customer service agent told me that was not correct. If i could leave i would but cant afford to pay your cancellation fees
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Paren Shah
(@ParenShah) reported
@bt_uk Moved house. Loads of messages from BT and @WeAreOpenreach to get me connected to Full Fibre on the 8th - still no broadband and no idea when it will be resolved. I’ve taken time off, my wife and I cannot both work from home. Terrible experience.
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Sarah
(@Sarah92337345) reported
@bt_uk i have had two openreach engineers telling me that my line is unstable which is why my internet keeps dropping out and it wont improve until fibre is installed to the property. BT seems to think this is totally acceptable for myself and my neighbours, not happy
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Annabel Beeforth
(@AnnabelBeeforth) reported
Have come on here to rage about the fact we have now had no broadband for coming up 3 weeks. The impact on my small business is huge. I am devastated to be letting my clients down. @BT_UK keep saying 'we'll update you'. FED UP. #bt #btopenreach