BT (British Telecom) Outage Report in Penwortham, Lancashire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penwortham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Southport, Chorley and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Southport |
Total Blackout | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@bt_uk hi any indication when customer access to br email will be restored?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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MattH
(@matthornby) reported
from
Blackburn, England
@bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday
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Michael savigar
(@savigar_michael) reported
from
Leyland, England
@TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
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Roy Bayfield
(@mister__roy) reported
from
Ormskirk, England
@bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!
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Yorkshire Lass
(@YorkLassinLancs) reported
from
Saint Annes on the Sea, England
@bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach
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Howard Saurin
(@Howardmicks) reported
from
Preston, England
@btsport @SkyHelpTeam bt sports ultimate ?? On sky really...Big let down could at least update your customers what's going on......disgrace
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.
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frances whitehead
(@franners82) reported
from
Garstang, England
I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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Tony Knowles
(@tonyknowles36) reported
from
Blackburn, England
@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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Helen Grieve 🇬🇧
(@grieve51166) reported
from
Southport, England
@bt_uk Likely. Until a few weeks ago, you were charging us double the rate we'd agreed, just for having a landline we never used.
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@BTCare any indication When customer access to email will be restored?
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Richards
(@daibach99) reported
@bt_uk Email is a no-reply mailbox, 150 line is closed down, unable to post on forums. If I can't place an order I want to stop contract auto-renewal so I can choose another provider - is there no way for customers to contact you?
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Halvarr
(@Halvurr) reported
@bt_uk Apparently my service has been stopped and I'm going to have to pay the cancellation fees? My account says I have changed my plan but I have done nothing. Now the phone lines are down and I can't seem to get in the help chat. Please help me!
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Roxy Blundell (She/They)
(@HippyBlogger) reported
@bt_uk I'm trying to call the technical help number and it is telling me it's closed and hangs up on me. What are the opening hours?
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Andrew
(@raydarman1) reported
@bt_uk like others I’m trying to call your help line and every option ends with “this help desk is currently closed” and the line hangs up. How do I talk to someone from BT about my account
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Emma Jones
(@emmajones1993) reported
@bt_uk can you tell me what is happening with the Internet issues in Wolverhampton please? Is the issue being sorted as it seems to be getting worse. It's affecting our business from being able to operate properly!
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Adam Gregory
(@ads9742) reported
@bt_uk Aisling the @bt_uk help desk and number for my executive support is saying its closed its 10.19 on a Friday morning can you arrange a call ASAP more examples of shocking customer services
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Andy
(@AJT9999) reported
@bt_uk can anyone help all ?phone lines are down / chat busy. Need to speak to you b4 14:00 to stop house move disconnection today.
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.
(@hch_x) reported
@bt_uk hi! A fault has been detected with my broadband which requires an engineer but the department needed to book one is unavailable. Please advise on a solution as I cannot see an alternative. Thanks.
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Edwin Masters
(@edwinrmasters) reported
@bt_uk Hi, Trying to contact full fibre team by phone. If I use 150 and option 1 I get "sorry the help desk is currently closed!!!" what is happening and is there an alternative number?
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millie hayes
(@MillieHayes10) reported
@bt_uk Why are your helplines closed? We are due to renew on Mondays & have tried to call, chatroom etc but all down? How can we get in contact about this?