BT (British Telecom)

BT (British Telecom) Outage Report in Penwortham, Lancashire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penwortham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penwortham, Lancashire, England 01/09/2026 21:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Penwortham, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Southport, Poulton-le-Fylde and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penwortham, England

Latest outage, problems and issue reports in Penwortham and nearby locations:

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • YorkLassinLancs Yorkshire Lass (@YorkLassinLancs) reported from Saint Annes on the Sea, England

    @bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach

  • tonyknowles36 Tony Knowles (@tonyknowles36) reported from Blackburn, England

    @jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • UltingWick Philippa Burrough 🌱🇺🇦 (@UltingWick) reported

    @CBridgwaterRees @bt_uk Do so hope that you get this resolved. It is a sad state of things that one needs to take to Twitter to have a rant about service and "magically" all is resolved......

  • JRDMEDIAYTC RoyalRebels- Squish (@JRDMEDIAYTC) reported

    @bt_uk getting ridiculous now.. internet constantly resetting itself 3/5 times a night… paying for a service that is not delivering at all.. what is going on with BT? Internet used to be stable, never dropped out.. but now it is daily!!

  • JonoXrl XRL Jono (@JonoXrl) reported

    @bt_uk hi, I've just found out that my parents have been struggling to watch live TV for the last 18 months because of your poor customer service. Can you please DM me

  • DannyyBoy94 Dan Williams (@DannyyBoy94) reported

    @bt_uk Not a single device can connect to my router and load a simple webpage. I pay Sky for 50 GB a month because the WiFi is pitifully slow. The wired connection is better, but still poor. Why do you seem to be disregarding the wireless speed?

  • Bill626 BarkingMadAboutFilms (@Bill626) reported

    @bt_uk is there another issue with Emails today, only seeing today and all my previous are missing

  • LauraKa30378680 La Ka (@LauraKa30378680) reported

    @bt_uk During a cost of living crisis, they are trying to take nearly £700 from an 87 year old man that can't even remember his wife has died. Where is customer service? Where is compassion at this already difficult time?

  • Karenina9000 Anna (@Karenina9000) reported

    @bt_uk Seems to be a greater Network issue in West of Scotland, a number of peoples Internet is down, BT and other ISPs included.

  • LauraKa30378680 La Ka (@LauraKa30378680) reported

    @bt_uk During a cost of living crisis, they are trying to take nearly £700 from an 87 year old man that can't even remember his wife has died. Where is customer service? Where is compassion at this already difficult time? 3

  • allywana1 allywana (@allywana1) reported

    @bt_uk why why is my fiber 2 not able to upload the full page also this takes so long ?? Can you help pls ??

  • DennisThynne DennisThynne (@DennisThynne) reported

    @bt_uk the BT box is ****** again. Fourth time in little over a year. How can you get away charging so much for piss poor service and equipment??