BT (British Telecom) Outage Report in Penwortham, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penwortham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Chorley and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Preston |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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frances whitehead
(@franners82) reported
from
Garstang, England
I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Tony Knowles
(@tonyknowles36) reported
from
Blackburn, England
@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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Yorkshire Lass
(@YorkLassinLancs) reported
from
Saint Annes on the Sea, England
@bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??
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Michael savigar
(@savigar_michael) reported
from
Leyland, England
@TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Howard Saurin
(@Howardmicks) reported
from
Preston, England
@btsport @SkyHelpTeam bt sports ultimate ?? On sky really...Big let down could at least update your customers what's going on......disgrace
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@bt_uk hi any indication when customer access to br email will be restored?
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@BTCare any indication When customer access to email will be restored?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Morgan ⚔️💚💗
(@MrScottMorgan) reported
@bt_uk Why are you so terrible? Like seriously? I’ve been waiting AN HOUR to talk to someone about my 75 year old parents overpriced broadband with you! I can’t wait on hold any longer. What is going on!?
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Nicola
(@NicolaP15) reported
Trying to cancel BT Sport and broadband but conveniently all their call handlers are busy and I can’t be connected. Been trying all day. Shambles @bt_uk
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RingCentral Support
(@RingCentralCare) reported
@leeinengland @bt_uk Hi @leeinengland, We're sorry if you're experiencing an issue with your service. Please send us a DM if you need help.
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🇵🇹 Geezer 🇵🇹
(@PortuGeezer_) reported
@BTCare Just been waiting on the phone for 1 hour without answer after your online chat team couldn't help. Is there anyone in BT that can help me please, a real person?!
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NearlyMike
(@mcladam61) reported
@bt_uk 40 minutes on hold to your customer loyalty team - who will no doubt try to persuade me to stay with BT. Really?! I feel sorry for them.
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Jenny Cockett
(@jennyc14) reported
@bt_uk so, when can I actually get through to speak to someone? Waited 30 mins this morning, had to hang up, and this evening I'm told to call back later as you're busy
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Karl Needham
(@karlneedham) reported
Anyone else having @bt_uk phone or internet problems in Manchester
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Fi Tomkin
(@Fi_Tomkin) reported
@bt_uk HELP. I have two cut off elderly parents who live alone. We are very worried and it feels like no-one at BT is able to help at all. Order placed in July 'accidentally' disconnected in August and now have neither phone or data. This is no way to treat people! Terrible
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Michael Phillips
(@michael231195) reported
@bt_uk how long is the internet going to be down for in the SP5 area? It’s been over 24 hours so far and no contact or updates.
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IF I MAY
(@IFIMAY4Now) reported
@bt_uk have been trying for several days to get thru to yr call centre with no success. Nor can online chat help. Even your complaints dept aren’t taking calls! I want to cancel our Account with immediate effect. How is it acceptable that a telecommunications Co won’t take calls?