BT (British Telecom) Outage Report in Penwortham, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penwortham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Chorley, Southport, Preston and Poulton-le-Fylde.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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SLC
(@DWR_N7PNE) reported
from
Much Hoole, England
@bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Josh
(@Simmy270) reported
from
Longton, England
@bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.
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Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
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Szmit
(@Szmitster) reported
from
Preston, England
Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
Absolutely awful service from @bt_uk 👎🏻👎🏻
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David Griffin
(@davidgtravel) reported
from
Southport, England
@bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Karl Watson
(@Woodlin37) reported
from
Chorley, England
If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.
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Marc Schmid
(@MarcSchmid) reported
from
Kirkham, England
@bt_uk internet not working in PR4 - is this a localised issue?
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Me
(@MandiJT) reported
from
Brinscall, England
@JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
. @bt_uk awful once again. Service is now officially a week late.
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Antoni Chmielowski
(@AntoniChm) reported
from
Southport, England
@bt_uk how long until the national broadband problem gets fixed? TIA
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nicola
(@bailene) reported
from
Appley Bridge, England
@BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!
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Nimesh Patel
(@nimopr1) reported
from
Preston, England
Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
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Beth Kearns
(@MissBKearns) reported
from
Banks, England
Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can
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FreakDanceUK
(@FreakDanceUK) reported
from
Blackburn, England
@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Mark Partington
(@mark_partington) reported
from
Saint Annes on the Sea, England
@GaryLineker WTF has this overpaid t**t got a right to comment re the statue. Mediocre footballer and commentator is NOT qualified in any respect to say that. @BBCSport @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Carr
(@TimothyDRCarr) reported
@btbusinesscare I doubt it’s they even make a true mesh network. Nevertheless I stuck with them. Fast forward to today my FF 900 service went live. Now it turns out the Smart Hub 2 Wi-Fi itself can’t handle anything above 400mbps. You can only get 900mbps when connected….
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James Barker
(@acidmag_uk) reported
Trying to change phone from @bt_uk to @Plusnet. Plus Net say they can't takeover line due to incompatible "social telephony" & I must ask BT to remove it. BT deny it's a problem and say Plus Net can transfer. To and fro, to and fro. Neither will talk to each other. HELP.
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Quentin Kirrin
(@QuentinKirrin) reported
@jhoffman___ I ask these companies why they dont want #hetero customers.. they get VERY annoyed.. yes @bt_uk you are one of the worst
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Dam
(@damdanowich) reported
Has anything happened around NG20? I’m getting no service and previously I had full 5G coverage @bt_uk
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Tony Brice
(@Darth_Bricey) reported
@bt_uk Afternoon BT. I'm reluctant to wait another 30 mins in call queue when I've just signed up for a costly sub with yourselves. Would you be able to advise me why I only received a wifi expander disc and not the secondary hub for the backup router on my Halo service?
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Dam
(@damdanowich) reported
@bt_uk So far I noticed problems with mobile only.
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Tony Brice
(@Darth_Bricey) reported
@bt_uk Is there a reason my friend has two then? One main hub and one that goes in the back of his and is used to connect to open zone (I assume) if his home internet goes down. I was told that I had guaranteed internet if there ever was a problem and assumed that's how it works?!?!
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NewTechJourney
(@NewTechJourney) reported
@bt_uk can you tell me rent your fibre to the house broadband can’t cope with music being streamed and online gaming at once? Your service will soon be terminated. Useless
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Tracey Winterton
(@traceywinterton) reported
@bt_uk Absolutely awful service today! 😡 Sister in law told she is paying for broadband that she doesn’t have but was told there’s nothing you can do about it despite being told by one of your team that this would be taken off her bill. Please sort this.
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James Barker
(@acidmag_uk) reported
@bt_uk Thank you for the quick response. Tried BT once more (that's THREE TIMES today) and got lucky - the agent understood the problem and is removing the marker. There is a training gap in your call centre, agents saying it was a @Plusnet mistake when it was theirs.