BT (British Telecom)

BT (British Telecom) Outage Report in Kidwelly, Carmarthenshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kidwelly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kidwelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kidwelly, Carmarthenshire, Wales 03/08/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kidwelly, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Carmarthen.

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City Problem Type Report Time
United KingdomCarmarthen E-mail
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Kidwelly, Wales

Latest outage, problems and issue reports in Kidwelly and nearby locations:

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ClareMWilkins Clare Wilkins (@ClareMWilkins) reported

    @OpenreachHelp I really can’t see a way forward @OpenreachHelp The problem is in the exchange and needs a skilled open reach engineer to fix it @bt_uk are waiting for you to progress this and you are passing it back. Bottom line no openreach engineer. Appalling service #Communicationsombudsman

  • NorthernJam Mark (@NorthernJam) reported

    @bt_uk It very strange how we don’t have a problem for 18month then apply to change provider and speed drops and service keeps cutting out, engineers don’t turn up, and nothing gets done when you eventually get through on the phone, just fobbed off constantly. Outrageous poor service

  • GemmaCarter23 Gem (@GemmaCarter23) reported

    @bt_uk any chance I can come back to you today with my old router and reconnect the line? @ShellEnergyHome broadband is awful! Totally let down! Only cancelled yesterday?!? Can you help

  • moradmun M Morad (@moradmun) reported

    @bt_uk Your colleague mentions an unfinished 'duct', which was actually done on the morning of Sat 3 December. Sorry you are made to offer cringe-inducing excuses/untruths. All needed is about 2 yards of cable to wall box. Terrible.

  • GemmaCarter23 Gem (@GemmaCarter23) reported

    @bt_uk Thanks for your help. Unfortunately you can’t help :( I need to get in touch with shell to get out of contract first

  • moradmun M Morad (@moradmun) reported

    @bt_uk VOL013-732046072278 - A month since installation of router as a new customer, still not access via BT hub to: Landline; Central Heating controls; Home security system. I am sure you are aware that this situation is irresponsible and constitutes serious breach of contract.

  • kyotobobby Robert Hall (@kyotobobby) reported

    @bt_uk I upgraded my package to Halo 3 and then my internet suddenly went slow! For the past 3 days I've only been getting 6Mps when I'm contracted to get at least 24! I can't get through to customer services and the online person wouldn't arrange for a call back!

  • yafer23_ J (@yafer23_) reported

    @bt_uk hi I have my engineer to come and install my broadband tomorrow but I only have a junction box. Would the engineer change this to a master socket or issue a micro filter??

  • scienceboy7 andrew rawstron (@scienceboy7) reported

    @BTCare BT Internet email is appalling. I’ve had to reset my password three times in two days. Suspicious activity? More like poor service and infrastructure. Please stop it. It’s driving us mad. And more importantly to you, away from BT. I’ve frankly had enough. not good enough

  • ksfrancis86 karenfrancis86 (@ksfrancis86) reported

    @bt_uk I did send a message via the website regarding the nonexistent WiFi, within the first hour of trying to use it! I have not received a response, hence my Tweet. I didn't have an app, it was via the website. Seriously? No refund, for a service that wasn't functional?!