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BT (British Telecom)

BT (British Telecom) outages and service status in Kidwelly, Wales

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Kidwelly, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kidwelly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kidwelly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kidwelly, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli.

CityProblem TypeReport Time
Llanelli Phone 14 days ago
Llanelli Internet 24 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Kidwelly, Wales

Latest outage, problems and issue reports in Kidwelly and nearby locations:

  • lcarpanini
    Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • johneds53
    Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • stuartd32
    stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why Iโ€™m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • leannemrichards
    Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • smithymanderz
    Claire ๐Ÿ’™๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

  • CathLew13
    catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!๐Ÿ˜‚

  • mrjpbutler
    James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • MadocLeonard
    Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed ยฃ600. Mum pays monthly by direct debit, never more than ยฃ23!

  • PAULREES10
    PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player ๐Ÿ‘๐Ÿ‘

  • smithymanderz
    Claire ๐Ÿ’™๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • jessicaharries
    ๐™น๐šŽ๐šœ๐šœ๐š’๐šŒ๐šŠ ๐™ท๐šŠ๐š›๐š›๐š’๐šŽ๐šœ (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi ๐Ÿ˜Š we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand youโ€™re very busy as

  • rapcolumbo
    les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    @bt_uk Neighbours have same problem. Despite your test saying nothing wrong with line - USELESS BT

  • ems7
    ems7 (@ems7) reported

    @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page wonโ€™t put me through. Live chat canโ€™t help. Iโ€™ve already escalated the complaint.

  • tinkjlb
    JB (@tinkjlb) reported

    @bt_uk absolutely disappointing service from you! 4 missed installation appointments, 4 days of annual leave WASTED!!!! Please tell me how much annual has to be used before you will actually connect the service so I can have WiFi to work from home and watch tv? Exhausting!

  • thereal_JOC
    John O'Connor (@thereal_JOC) reported

    @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. Iโ€™ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @bt_uk I donโ€™t need to call any number I need BT and the people making these stupid decisions to realise theyโ€™re putting their customers at risk. The issue is you werenโ€™t able to spot whether it was a scam number or not. So the question is why are BT as a company putting their customers through this? Please listen to what Iโ€™m saying and pass my deep concerns to the people making these stupid decisions.

  • Miss_Tasha_26
    natasha (@Miss_Tasha_26) reported

    @bt_uk I need help and you are telling me to use my app which the issue Iโ€™m having as the login isnโ€™t working. I do not have time to call so unless I get help on here I will be cancelling my direct debit with you

  • rossdenholm980
    rossdenholm (@rossdenholm980) reported

    @bt_uk no had problems for about a month now in middle of a online game and the broadband starts flashing orange and kicks me

  • Tedtalks13
    Teds (@Tedtalks13) reported

    @bt_uk "all" doesnt cover ee. And doesnt cover your service level agreements

  • rachelleese84
    Rachel (@rachelleese84) reported

    @bt_uk weโ€™ve had problems with our wifi for a month. Multiple open reach engineers claim to have fixed it. None have. Latest made it worse. No wifi at all. Impossible to speak to a human who is helpful. Iโ€™m disabled and rely on the internet.

  • jeupham
    John Upham (@jeupham) reported

    @bt_uk My landline (01252) 514372 was restored yesterday (April 9th) by @WeAreOpenreach (thanks!) after not working since March 9th. Who do I contact regarding compensation? @Ofcom Many thanks!