BT (British Telecom)

BT (British Telecom) Outage Report in Kidwelly, Carmarthenshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kidwelly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kidwelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kidwelly, Carmarthenshire, Wales 03/21/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kidwelly, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Carmarthen.

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City Problem Type Report Time
United KingdomCarmarthen E-mail
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Kidwelly, Wales

Latest outage, problems and issue reports in Kidwelly and nearby locations:

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Maybergg Chris May (@Maybergg) reported

    @bt_uk a family members email account has been compromised, followed everything in your guide and rules are still being made. Phone line is also down to lock out existing connections, unacceptable!

  • SerenaEvelyn Serena Marchetta (@SerenaEvelyn) reported

    Hi @bt_uk my internet has been off for the last hour and a half - any update on what’s happening please? I’ve been on hold on your helpline for the last 20 minutes and the issues mean I’m unable to work!

  • MelbyNature Mel (@MelbyNature) reported

    @bt_uk why is it the WiFi provided by your BT box is so shambolic I am unable to connect any devices from my room to it? Never used to have a problem so what has changed?

  • jackiekitty34 Jackie (@jackiekitty34) reported

    @bt_uk My Dad has transferred to digital today, none of his phones are working despite following instructions and the my BT app is having 'technical difficultie' Help!!!!

  • revPACman Revd Paul A. Carr (revPACman) (@revPACman) reported

    @bt_uk Actually … no! 41 days without email and still counting and this is causing huge amounts of street and inconvenience. DMs very slow to respond. Same questions asked etc etc so no. Not a relaxing weekend at all thanks.

  • evelinmoule Evelin Moule (@evelinmoule) reported

    @bt_uk I am in Lisbon and I can’t make any calls or send any texts as I have no service.

  • Andy_Davy Andrew Davy (@Andy_Davy) reported

    @bt_uk Have no service from BT and after trying the automated online checks called customer services to speak to a human. A recorded message states that their systems are down and suggest calling back tomorrow. I work from home!!! Really poor service BT...

  • evelinmoule Evelin Moule (@evelinmoule) reported

    @bt_uk Yes, even then. I still have no service.

  • Danielraphael1 Daniel Raphael (@Danielraphael1) reported

    @bt_uk What about your phone lines? What about your missed engineer appointments? What about your terrible customer service? You haven’t been here at all today

  • MrBannon2 Mr B (@MrBannon2) reported

    @bt_uk Can you fix the mast in Hampton Hill that has been broken since June/July. No 4g for months.