BT (British Telecom)

BT (British Telecom) Outage Report in Kidwelly, Carmarthenshire, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kidwelly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kidwelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kidwelly, Carmarthenshire, Wales 01/16/2026 17:20

January 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kidwelly, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Burry Port and Carmarthen.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomLlanelli Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kidwelly, Wales

Latest outage, problems and issue reports in Kidwelly and nearby locations:

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Macbeda1 Macbeda Blackstone-Scottish Wildcat-Free as a Bird (@Macbeda1) reported

    @bt_uk Not the issue I raised

  • FcSthelensU11R Fc St Helens U12 Rangers (@FcSthelensU11R) reported

    @bt_uk Do you intentionally make complaining so difficult that people will just give up??? Shocking service

  • _NoSoyDeAqui ś.ra (@_NoSoyDeAqui) reported

    Not even with @bt_uk and they are THEEE worst. On the phone for 40mins only to get through and told you've come through to the wrong dept and call the other number... The one I'm calling on?? Absolute piss take. Might as well cancel. @bt_uk don't want any new customers clearly

  • 6916Big Big 6916 (@6916Big) reported

    @bt_uk 💩I have been trying for 3 months your service is 💩

  • FAwosiyan Fola Awosiyan (@FAwosiyan) reported

    @bt_uk Hey I tried ordering ps5 but when I logged I couldn’t find where the code and stuff where. And it appears they are all out of stock. Help

  • Sonics60 Adam Williams (@Sonics60) reported

    In fairness, @bt_uk’s internet connection is usually pretty solid for me, but when it goes down, it goes down in style. 14 hrs and counting...

  • NeilPrior Neil Prior (@NeilPrior) reported

    Moving house with us is easy say @bt_uk give us at least 2 weeks notice they say. I gave you 6 weeks and I have nothing. I complained, and that was closed without a resolution!

  • NeilPrior Neil Prior (@NeilPrior) reported

    Even my complaint has been closed without notifying me of the resolution @bt_uk

  • jasonfyfe07 jason fyfe (@jasonfyfe07) reported

    Starting to get really hacked off with @bt_uk now how hard can it be to upgrade from fibre 1 to fibre 2 Allegedly all you need to do is flick a switch? . So why have i waited nearly 2wks ?Then you cancel my order, place another order, promise me it will be on in next 48 hrs? 🤬

  • lisajstephens 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Lisa Stephens 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@lisajstephens) reported

    When the poor engineers from @bt_uk are on their hands and knees bailing out water before they can even think of fixing your broadband 😦 this is at least the 3rd time it has happened....