BT (British Telecom) outages and service status in Kidwelly, Wales

Problems in the last 24 hours in Kidwelly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kidwelly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kidwelly, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Carmarthen, and Llanelli.

Community Discussion

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BT (British Telecom) Issues Reports Near Kidwelly, Wales

Latest outage, problems and issue reports in Kidwelly and nearby locations:

• 
  Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported 4 minutes ago from Pontyberem, Wales

  @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

• 
  Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported 6 minutes ago from Pontyberem, Wales

  @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

• 
  Gaynor Madoc Leonard (@MadocLeonard) reported 11 minutes ago from Carmarthenshire, Wales

  @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

• 
  𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported 12 minutes ago from Llanelli, Wales

  @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

• 
  catherine lewis (@CathLew13) reported 13 minutes ago from Llanelli, Wales

  @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

• 
  Laurence Carpanini (@lcarpanini) reported 28 minutes ago from Reynoldston, Wales

  @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

• 
  James Butler (@mrjpbutler) reported 31 minutes ago from Dunvant, Wales

  have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

• 
  Leanne Richards (@leannemrichards) reported 32 minutes ago from Bishopston, Wales

  @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

• 
  stuart davies (@stuartd32) reported 39 minutes ago from Pen-y-groes, Wales

  @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

• 
  PAUL REES (@PAULREES10) reported 45 minutes ago from Pontarddulais, Wales

  @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

• 
  Sonny Jim (@johneds53) reported 58 minutes ago from Carmarthenshire, Wales

  @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

• 
  les (@rapcolumbo) reported 60 minutes ago from Llanelli, Wales

  @MikeBubbins @btsport Ah right. Never had a BT box.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Witold Chojnowski (@Boytjie8) reported 6 minutes ago

  @BTCare hello, i am abroad in travelling In Croatia atm. Bt randomly disabled my email.having spent three hours with your messaging team it is still, not working. What do I do? I would like to speak to someone on a phone

• 
  Alan Reeve (@AlanReeve2) reported 8 minutes ago

  @bt_uk can you help, my emails have stopped working since arriving in Nevada. Everything is set up correctly and I've tried numerous things to fix it, can't even log in via webpage

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 9 minutes ago

  @bt_uk I’ve spoken to your ‘technical team’ on three occasions today, each time ‘our systems are down’ they are meant to be calling me back tomorrow! Still no closer to fixing his phone though

• 
  Justine Clement (@JustClembo) reported 9 minutes ago

  @bt_uk you made my 84yr old parents wait 2wks for an engineer to install WiFi & when he came he told them he couldn’t help & they needed super fast broadband & left. Over the phone you then said ‘there’s none in your area, what a mess we’ve made’ & now it’s another 2wks to wait.

• 
  Christopher Rowe (@KernowChris) reported 9 minutes ago

  @bt_uk When do you anticipate BT TV will be back working properly? YT and NOW Apps working on the box, EPG not populating and content unavailable. I presume this is connected with the wider issues reported today.

• 
  LisaF1 🏁 (@lisa7514) reported 10 minutes ago

  @DeborahBlythe @bt_uk BT are useless!! Had an engineer booked in today to sort out our tv and WiFi , he turned up at the front door said I haven’t got a tool for that as mines broken and walked off .. 😡😡😡

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported 12 minutes ago

  @bt_uk I’m having an issue retrieving my emails is there something wrong on your end?

• 
  welshshez (@welshshez81) reported 13 minutes ago

  @bt_uk why am I still waiting for an adviser to help me via your chat option on website. It's been an hour and 10 minutes so far. A bit ridiculous don't you think?

• 
  Lisa Mackenzie (@lnmackenzie1) reported 18 minutes ago

  @bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.

• 
  Darren Smith (@Smicer999) reported 21 minutes ago

  @bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. I’ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM