BT (British Telecom)

BT (British Telecom) Outage Report in Kidwelly, Carmarthenshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kidwelly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kidwelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kidwelly, Carmarthenshire, Wales 02/05/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kidwelly, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli and Burry Port.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomLlanelli Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Kidwelly, Wales

Latest outage, problems and issue reports in Kidwelly and nearby locations:

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rdflynn Ryan Flynn (@rdflynn) reported

    @bt_uk Sorry, maybe I need to make it clearer. The upgrade has already happened - the equipment in the road etc has been fitted, hence why the other company can offer the service. Just wondered when BT would offer upgrade, but it seems from your reply that BT don’t know themselves?

  • kimbers00 kim harris (@kimbers00) reported

    @bt_uk are you enjoying watching the football?? I'm not because it's unwatchable at my house because you have taken over a week to get an engineer here to fix my Internet. Absolutely useless. I'm fuming

  • MurrayJoleen Joleen Murray (@MurrayJoleen) reported

    @bt_uk I would like music channels back and for u to reply to my email as Bt tv has changed dramatically and feel I got duped into long contract with new hub I want to leave but expecting me to pay ridiculous amount to leave the service please read and reply to email complaint thank u

  • ParishDarren Darren Parish (@ParishDarren) reported

    @btsport You’re happy to let me sign up to your service online in less than 60 seconds but to cancel it I’ve got to sit and wait on the phone for an hour!!!!!!

  • iain_cardwell Iain Cardwell (@iain_cardwell) reported

    @bt_uk during June and July our broadband was down for 35 days starting from 08 June. My wife has had an email today to say that £25.20 has been credited to our account for the downtime. Based on the fact automatic compensation is £8.40/day, where does £25.20 come from??....

  • ShiranuiVirus 🧡🔥Flare Virus🔥🧡 (@ShiranuiVirus) reported

    @bt_uk My day is bad cause the broadband cut out

  • Mikethebrick Michael Nelson (@Mikethebrick) reported

    @bt_uk terrible company leave people without internet when they say the work has been carried out! Mini hubs are rubbish!

  • julienboast Julien Boast (@julienboast) reported

    For 14 days, I've had ZERO @bt_uk Internet Service despite 7 missed repair deadlines. No one acts with any urgency or reputable customer service skills, even when a complaint is on their CEO’s desk. With hollow words, #BritishTelecom says I'll be online Wednesday at 10.28am

  • GerryOSulliva19 Gerry OSullivan (@GerryOSulliva19) reported

    @bt_uk Am I the only customer answering your tweet who hasn’t had a response? I think I might be? PAR for the course for BT,no response across the board.

  • rameshharidas Ramesh Haridas (@rameshharidas) reported

    @bt_uk I'm moving overseas and would like to cancel my BT subscription with immediate effect. Don't see a cancellation option on your website. I'm not moving homes to another part of the UK. I would just like to cancel my service. Please help.