BT (British Telecom)

BT (British Telecom) Outage Report in Kidwelly, Carmarthenshire, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kidwelly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kidwelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kidwelly, Carmarthenshire, Wales 01/07/2026 10:50

January 07: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kidwelly, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Burry Port and Carmarthen.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomLlanelli Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kidwelly, Wales

Latest outage, problems and issue reports in Kidwelly and nearby locations:

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KernowJordan81 Jordan (@KernowJordan81) reported

    @bt_uk He advised he needed access to a neighbouring property for some reason, so apparently my service (or lack of) now depends on the availability and cooperation of my neighbours. Basically, he knows what the fault is but cannot fix it, which begs the question, why have engineers?

  • DiscoEnergy Adam Berry (@DiscoEnergy) reported

    @bt_uk what are you playing at with my Mums account??? She has been waiting for you or openreach to sort out the broadband issue in her area & now her orders have been closed and you’re demanding she returns her equipment! This is a joke now, when will she get her broadband!!!

  • JuanChv90578438 Juan Chávez Zambada (@JuanChv90578438) reported

    @3t3rnalZ @MadridXtra @btsport He did the same **** last champions! He knows not to talk **** lol , ooo bald headed boy knows wats up, Real Madrid his papi !

  • Noer_svge Noer (@Noer_svge) reported

    @theMadridZone @btsport he want us so bad

  • AmandaWJess1 Amanda W Jess (@AmandaWJess1) reported

    @bt_uk I’m leaving BT forthwith as they’ve not dealt with my upgrade or complaint. Will they care? I doubt it very much!

  • KernowJordan81 Jordan (@KernowJordan81) reported

    @bt_uk He said he, and I quote "left a note".... The issue isn't within my property, it's in a box located on a neighbouring property which is "shorting out". So the engineer left simply saying he'll let me know when it's fixed, which leaves me in complete limbo, no further ahead.

  • Hikari_Yamii Josh (@Hikari_Yamii) reported

    @bt_uk why was my Internet down when I woke up this morning? I don't expect that to happen again.

  • Atomheart1972 Glyn 🇬🇧 (@Atomheart1972) reported

    @bt_uk Just spoke to BT regarding my FTTP delay. I'm glad BT has finally realised the benefit of good and fast and local (UK) customer service. I phoned ready for a rant and ended up thanking the bloke for his help.

  • NickMDuffy Nick Duffy (@NickMDuffy) reported

    Excuse the moan, but @bt_uk are the most useless company I’ve ever dealt with. After a *month* of failing to fix an internet outage, they marked the issue resolved when it wasn’t. Now back to the beginning, being told to wait another week for an engineer.

  • CremerLouis essexplumber💋 (@CremerLouis) reported

    @bt_uk mines ****** , and after being told 2 appts ,no engineers showed ,and Still not working , 11/11/22 , been waiting 1 week , and 4 x 30 mins waiting on phone only to be cut off ,, absolute joke