BT (British Telecom) Outage Report in Kidwelly, Carmarthenshire, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kidwelly, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kidwelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kidwelly, Carmarthenshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Burry Port and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Internet | |
| Burry Port |
Internet | |
| Carmarthen |
Phone | |
| Llanelli |
Internet | |
| Llanelli |
Internet | |
| Llanelli |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kidwelly, Wales
Latest outage, problems and issue reports in Kidwelly and nearby locations:
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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Gaynor Madoc Leonard
(@MadocLeonard) reported
from
Carmarthenshire, Wales
@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Laurence Carpanini
(@lcarpanini) reported
from
Reynoldston, Wales
@bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub
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Leanne Richards
(@leannemrichards) reported
from
Bishopston, Wales
@bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Salmon
(@janesalmon) reported
@Bon_marshay @OpenreachHelp @bt_uk Omg. More BT troubles! They've been an unbelievable distruption to my lessons too. Shocking service (though, after a month of dedicated moaning, my concerns have been heard)
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Gavin
(@GhGriff27) reported
@bt_uk Too late. I needed your help yesterday.
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Granty1984
(@Granty1984) reported
@bt_uk How do I receive one of these new hubs. I am an existing customer and would really appreciate one. Just hope existing customers like myself don't have to wait till contract renewal before receiving one.
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phil
(@philchamp_) reported
@bt_uk What is going on with your BB service in OX26? Faulty since 21st Jan. 4 Engineer visits (none called at the house) Line keeps buffering and dropping out. Please get it sorted as I don't want another hour on hold on the phone! Thank you
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RegTech Compliance Bubble
(@RegtechB) reported
BTCare why does the contract renewal process never work online even though I’ve had an email about it? Also the deals on the email suck, why offer me landline call minutes when I never use the landline. #knowyourcustomer
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Vincenzo Franco
(@vmfranco92) reported
@bt_uk Lizzie, still haven’t received the call. This is now twice I’ve waited for a callback on this. Seems that BT aren’t taking my concerns seriously at all. Really frustrating & disappointing. Also, concerning as have tried to use legal right to cancel an order and been ignored. V
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Big Paul Slow Dragon
(@BigPaulSloDragn) reported
@bt_uk You will have already had all this information for some time, and not provided a solution. There is a chronic failure in your business culture, which you need to address on a massive scale.
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Nikki
(@WhatsupNikki) reported
@bt_uk My children cannot study for their exams as you have not fixed the broken connection during installation yesterday m. I am running out of data and my kids have none left. Urgent fixing required and compensation from you.
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Joanne Hawkin
(@coffeedollee) reported
Hi again @bt_uk - ‘no voice service on the hub’ - I’ve followed the advice online and it’s still not working - any ideas? I can’t call out, folk can’t call in.
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Mattyb1985
(@Smileyjoe2020) reported
@MarcAllera @bt_uk Maybe you could make a announcement regarding the EE discount code issue seeing as there is so much conflicting info atm and EE just seem to be staying quiet!!!!!!