BT (British Telecom)

BT (British Telecom) Outage Report in Kidwelly, Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kidwelly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kidwelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kidwelly, Carmarthenshire, Wales 02/18/2026 12:55

February 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kidwelly, Wales

Latest outage, problems and issue reports in Kidwelly and nearby locations:

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealAMcKay Alastair McKay (@TheRealAMcKay) reported

    @bt_uk Already on phone to tech support

  • Alexjeeves86 Alex Jeeves 💙 (@Alexjeeves86) reported

    Terrible service from @bt_uk. My new broadband was meant to be live on 5th July and yet still no internet. Two engineer appointments where they have failed to show and promised to call to rearrange and still no word from anyone. Is this usual service from BT?

  • dpen80 🌙🚀 (@dpen80) reported

    @bt_uk Can someone assist me pls with a billing issue . Spent 5 weeks in hospital & come out to a late payment charge and “credit control “ charge . I’d informed yourselves I was in hospital and would pay as soon as i was home & was assured no charges would be added yet they have

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported

    @bt_uk Tried this as well, it still doesn't work!

  • MAW_H MAW Holmes (@MAW_H) reported

    @bt_uk All this we have individually and collectively done - the bit about there being no actual pole to attach the wires from the houses to seems to bewilder the customer services department of just about every broadband provider. None seem to know how long a pole takes to replace.

  • HAHarveyAuthor HollyAHarvey Author (@HAHarveyAuthor) reported

    This is why I will never use @bt_uk. Contacted them re my grandma and, despite her being close to passing away, they want their 31 day cancellation fee. Sickening.

  • MattyBx9427 MattyB (@MattyBx9427) reported

    @bt_uk @EE I’ve Sorted That Issue Quick Question Does The BT Sport App Stream 4K HDR With A Compatible Device

  • alexharkett Alex Harkett (@alexharkett) reported

    Hi @bt_uk when my broadband contract ‘ends’ will the service continue at the same price or do I have to enrol in a new contract?

  • teddydtd Teddy Walker (@teddydtd) reported

    Not had proper WiFi in our house due to @bt_uk being proper **** houses. Can’t even watch Netflix man

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported

    @bt_uk having trouble with My BT app on Samsumg Note 8. I have uninstalled and reinstalled but keep getting same message 'problem with App, need to restart '. When I enter my details again, same issue. I have no problem on my old iPad, it works fine.