BT (British Telecom)

BT (British Telecom) Outage Report in Kidwelly, Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kidwelly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kidwelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kidwelly, Carmarthenshire, Wales 02/20/2026 14:05

February 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kidwelly, Wales

Latest outage, problems and issue reports in Kidwelly and nearby locations:

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mus_Jewellery Mu's Jewels On The Beach (@Mus_Jewellery) reported

    @bt_uk I have sent a DM but with rubbish mobile signal it’s taken me this long to do it!!

  • iangb Ian Bell (@iangb) reported

    @bt_uk Called them as soon as engineer left. Already have a complaint raised (for over 1 month), now they are trying to escalate it with Openreach. Getting it wrong once or twice sort of OK - but 6 times for the same reason is monumental incompetence.

  • CllrAsimMahmood Asim Mahmood (@CllrAsimMahmood) reported

    @bt_uk are complete rubbish! You lost my number, keep identifying faults and not fixing them and promised I could leave without penalty and now claim not to find that note on my account. Worst company ever!!

  • _charleycook charley 🌈 (@_charleycook) reported

    @jepine1 @bt_uk @bt_uk plz reply to the poor guy

  • DaveStandard David Standard (@DaveStandard) reported

    @bt_uk Was sent a new Smart Hub2 - I bought a new Netgear switch in case it was that, but problem persists and by the looks of the community boards - I am not the only one

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?

  • Liam57119750 Liam I (@Liam57119750) reported

    @bt_uk Tip 1 Cancel BT subscription.

  • DaveStandard David Standard (@DaveStandard) reported

    @bt_uk I think bad timing given the problems so many are having with the new firmware updates to the BTSmart Hub 2 - many nights spent waiting for the broken broadband to come back on - Full Fibre and Halo, still buffering.

  • EthanJxR ꫀᡶꫝꪖ᭢ 🇵🇸 (@EthanJxR) reported

    @sheldon00554407 @bt_uk Not my problem Just them always ducking around with something the second they put in a new box

  • Helen_buzz Helen_buzz (@Helen_buzz) reported

    @bt_uk the service from one of your “contractors “ today on a nice day with my office was disgraceful..