BT (British Telecom)

BT (British Telecom) Outage Report in Kidwelly, Carmarthenshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kidwelly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kidwelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kidwelly, Carmarthenshire, Wales 11/24/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kidwelly, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Carmarthen and Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomLlanelli Wi-fi
United KingdomCarmarthen Phone
United KingdomLlanelli Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Kidwelly, Wales

Latest outage, problems and issue reports in Kidwelly and nearby locations:

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrydonN2 BrydonN (@BrydonN2) reported

    @btsport One question : how can I cancel my subscription?

  • PSRK76 Philip K (@PSRK76) reported

    @bt_uk Thanks @bt_uk seems its not just the phones that are no longer answered. Bet you will be all to quick to get in touch if I cancel my direct debit???

  • mewhitehead mewhitehead (@mewhitehead) reported

    @bt_uk Aled - My complaint number is VOL013-700974860733 it should be as long as your arm right now! I’ve been misled, ignored and now not listened to. This treatment is disgraceful

  • VolledigG Mis Volledig de Grap (@VolledigG) reported

    @btsport Seagulls can lift forks and knives but they have trouble with anything as heavy as a bowl.

  • rubyannelines RUBES (@rubyannelines) reported

    Finally managed to get rid of BT!!! Honestly the worst service we’ve ever experienced. SKY HERE WE COME. @btsport @SkyUK

  • matthewjoxley Matthew Oxley (@matthewjoxley) reported

    @bt_uk BT’s customer service is simply NOT FIT FOR PURPOSE

  • frankensteirer yoo hoo (@frankensteirer) reported

    @Ofcom Really not fair some areas of the country can get this price and deal whilst others can't usually the poor areas cannot get the best prices! Whilst middle upper class get 1gb speeds for the same most lower class have to pay for 70mb! Why upgrade the rich 1st 😠 @VodafoneUK @bt_uk

  • Larium_ Larium (@Larium_) reported

    @bt_uk @Lionesses If only your customer services team responded so fast.

  • PersonTwentyTwo Wendy Osborne (@PersonTwentyTwo) reported

    @staplenick @bt_uk @JohnStapletonTV Email the CEO Philip Jansen about BT’s Breech of Contract as they are charging you for a service that they are not providing. I received a phone call same evening from their executive team and they sorted the issue straight away (after months of asking)

  • mewhitehead mewhitehead (@mewhitehead) reported

    @Charles_Sellers @bt_uk It’s shameful !! I had a complaint open since last week. Something else they messed up and this agent on the chat decided to close it down because she was unable to book an Engineer.. An engineer that is already booked and has been since last week. It’s pathetic!