BT (British Telecom)

BT (British Telecom) Outage Report in Kidwelly, Carmarthenshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kidwelly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kidwelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kidwelly, Carmarthenshire, Wales 02/17/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Kidwelly, Wales

Latest outage, problems and issue reports in Kidwelly and nearby locations:

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jules878 Julia Palmer (@jules878) reported from Edinburgh, Scotland

    Edinburgh calling! Is @bt_uk Internet down?

  • Orla08833404 Orla (@Orla08833404) reported

    @bt_uk fix your TV guide - it seems missed the memo about the clocks going back!

  • LeadTestInclude Simon Prior (@LeadTestInclude) reported

    @LangCheshire It’s been 8 days already, I can’t go on paying for the @BTCare hotspot for temporary access. I’m considering Satellite options but I know there are drawbacks there. Or other providers who provide a backup 5g hub when issues like this happen.

  • StrickRuss Russ Strick (@StrickRuss) reported

    @bt_uk been trying to follow your instructions to return equipment. Logged in to MyBT as reqd but no option! Also your complaints process is awful. If you want your stuff pls message.

  • stephenrcardiff cardiffbhoy (@stephenrcardiff) reported

    Can anyone at @bt_uk tell me why I can get a better deal as a new customer than one who has had your service for 5 years? Do I need to go somewhere else?

  • grohs 𝙶𝚛𝚊𝚎𝚖𝚎 (@grohs) reported

    argh @btsport is the worst user experience website I've ever encountered?! Have to sign in multiple times then when you get to what you wanna watch... boom, it changes to something else. Ridiculous. At least you're not extortionately priced eh.. oh wait..

  • InYaFace_Jim Jamie Bennett-Smith (@InYaFace_Jim) reported

    @bt_uk A great way to treat your LOYAL customers.. Who by the way get no benefit from renewing contract..! No intent of providing full fibre. Or a date for availability in area.

  • LancsKR Ean Sterling (@LancsKR) reported

    @bt_uk why is broadband service so bad in FT8, can’t download anything

  • MrSmurf35 The Smurf (@MrSmurf35) reported

    @bt_uk 4 Weeks for a Manager Call back slow speeds no wifi in half house. 900 download ha more like 15

  • lady_sami0 Sami (@lady_sami0) reported

    @bt_uk Won’t let me check as it ask for landline an I have only broadband. But this is ridiculous now. When will this be sorted??? I’m sure many more people having this issue to. An yet BT ain’t doing nothing about it