BT (British Telecom)

BT (British Telecom) Outage Report in Kidwelly, Carmarthenshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kidwelly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kidwelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kidwelly, Carmarthenshire, Wales 10/28/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kidwelly, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli and Carmarthen.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Wi-fi
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Phone
United KingdomLlanelli E-mail
United KingdomLlanelli E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Kidwelly, Wales

Latest outage, problems and issue reports in Kidwelly and nearby locations:

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • richteamc Rich AFC 🔴🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@richteamc) reported

    @bt_uk thank you for my letter informing me my service that hasn’t 100% worked since the day it was installed is going up. Perhaps you also be so kind to respond to my online query submitted 2 weeks ago ref VOL013-660489807451 Pretty please?

  • TheGingerGuy22 The Ginger Guy (@TheGingerGuy22) reported

    @bt_uk I spoke with one and said it could be 3 days as there is an external issue.

  • Doug52536806 Doug (@Doug52536806) reported

    @btbusinesscare once again BT lets me down with an engineer call out. Why do you think it's ok to miss these when I put staff on overtime waiting for the call out.

  • BaffoMoretti Brizio Patrizio diCrafforto (@BaffoMoretti) reported

    @bt_uk Can you go back to DMs to try to help resolve this Netflix billed under BT issue. Been ongoing for some time, they've billed me today, and BT are probably going to bill me too? Saying I have Netflix on account, but it is nowhere to be seen under my products despite sign in

  • AnnMari89893149 Ann Marie Pearce (@AnnMari89893149) reported

    @bt_uk internet has gone down I live in the sw1w8sx area

  • LoraLightly Lora (@LoraLightly) reported

    @bt_uk @ChristianJW1968 Since BT have taken away reliable landlines and placed them through the internet, the prices should surely go down for a less reliable service? If the power is down or wifi playing up, we can’t make an emergency call. Not everyone uses mobiles or gets a reliable signal.

  • bengillam Ben Gillam 🙏 ☮️ 🇺🇦 (@bengillam) reported

    @openreach @bt_uk Being off the main road might not have been spotted or seen by your guys on the road. A lot of walkers use this “road” so probably wants sorting from a health and safety point of view in case it moves again and cable pings up. Doesn’t look severed, but certainly pinned down

  • ldontknowww23 H🚶🏻‍♂️ (@ldontknowww23) reported

    Gonna go buy a btsport package you lot lost a customer unless you give me sky sports for free rest of the year👍🏼

  • AmandaJEtty Amanda (@AmandaJEtty) reported

    @bt_uk my parents have had a message saying there is problems with their broadband and we’re told to arrange for an engineer to come out. To do this they had to give a pin that had been generated by you. Just checking this is genuine. Thanks

  • TheGingerGuy22 The Ginger Guy (@TheGingerGuy22) reported

    BT diagnostics bot says "No issue's with the line" BT advisor says there's an issue from outside, so what is it? Surely the check is the same? Deary me. @bt_uk