BT (British Telecom)

BT (British Telecom) Outage Report in Hebden Bridge, Calderdale, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hebden Bridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebden Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hebden Bridge, Calderdale, England 01/15/2025 07:45

January 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hebden Bridge, Calderdale, England

The most recent BT (British Telecom) outage reports came from the following cities: Burnley, Bradford, Huddersfield, Bury, Rochdale, Brighouse, Halifax, Colne, Keighley, Nelson, Rossendale District, Shipley, Holmfirth and Bingley.

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City Problem Type Report Time
United KingdomBurnley Internet
United KingdomBradford E-mail
United KingdomBradford Internet
United KingdomBradford Internet
United KingdomBradford E-mail
United KingdomBradford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hebden Bridge, England

Latest outage, problems and issue reports in Hebden Bridge and nearby locations:

  • AlunPalmer Alun Palmer (@AlunPalmer) reported from Bradford, England

    @GaryLineker @Bundesliga_EN @btsport Laughter tracks are awful but this makes it so much better. Keep it.

  • Nw38Wilson nick Wilson (@Nw38Wilson) reported from Rochdale, England

    @btsport hi your live chat the other day changed payment date for my bill till September 8th to give me more time to pay it an she said my channels would come back on within 24 to 48 hours but they not back on yet can you help me?

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport stil waiting to get through to bt sport, get cut off before anyone even answers, no reply on here, no reply on facebook, live chat online not working .. yet stil happy to take my money !! Come on #btsport help your customers out

  • cleggy1966 Simon 🏆🏆🏆🏆 (@cleggy1966) reported from Huddersfield, England

    @virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website

  • briangeehx Brian Gee (@briangeehx) reported from Greetland, England

    @btsport How do you cancel BT Sport account when you are not accepting calls !!!!

  • LCWaterworth Lauren C. Waterworth (@LCWaterworth) reported from Halifax, England

    @WeAreOpenreach You have been contacted by my husband regarding this issue yet you have failed to respond. Please advise what further action we will need to take to get this issue fixed. #openreach #customerservice #bt_uk #britishtelecom

  • BantamPete Bantam Pete (@BantamPete) reported from Wibsey, England

    Somebody in the @btsport hierarchy needs to follow @Sky’s customer focused example of pausing customer subscriptions whilst there is no live sport to show! Expect a mass exodus inc me at the end of contracts unless you can show some compassion in these tough times! Sky ✅ BT ❌

  • AlunPalmer Alun Palmer (@AlunPalmer) reported from Bradford, England

    @bt_uk Yes, still a problem. I just can't face another two hour phone call.

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    How do I find out when my 12month contract it up with @btsport as I want to cancel instead of it being renewed automatically please

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport @jonnos32 so only people on the "Flexible" contract can pause it .. so thats actually doing nothing cos that can do that anyway !! cancelling my contract in July when its up !! Very bad customer service from @btsport #btsport

  • mancity187 Andy Trickett (@mancity187) reported from Rawtenstall, England

    @bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested

  • CintyC Jacinta Costello (@CintyC) reported from Todmorden, England

    @bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work

  • downhamclarke downham-clarke (@downhamclarke) reported from Rochdale, England

    @swedwards001 @btsport Just watch Sco v Ita RFU and you don’t have to listen to the crap 😉

  • timahad1 Tim Ahad (@timahad1) reported from Bradford, England

    @btsport so everybody is in the same boat during this pandemic and everyone is helping each other apart from @btsport who can't seem to cancel a simple subscription and even pass me to debt recovery over a debt that not only do I not owe, but is completely incorrect!

  • LanghornMatthew matthew langhorn (@LanghornMatthew) reported from Halifax, England

    @redliz @bt_uk @btsport btsport charge an absolute fortune for their service. It’s hard enough so the moment without being fleeced for “live” football that may not reappear this year! @bt_uk you really need to rethink this decision, try ringing @SkySports they can tell you how to do it!

  • fladog82 mark flather 🏆 (@fladog82) reported from Brighouse, England

    Chris Sutton saying Fulham are already down!!!! 🥴 #Fulham #btsport

  • Ditsy_Soph Sophie Townend (@Ditsy_Soph) reported from Brierfield, England

    @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

  • buxton081 🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported from Burnley, England

    @bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • work_contact Anon (@work_contact) reported

    @bt_uk any update on internet in outage in Chelmsford? Your text service still days this We have tested your BT service, and identified it is being affected by a incident in your local area. Incident detected: 31-Jan-2021 09:55 Estimated clear: 31-Jan-2021 15:55

  • Crossy64 Robin Cross (@Crossy64) reported

    @btsport please get rid of the terrible adverts you are currently running!

  • trumble7 Emily Trumble (@trumble7) reported

    @bt_uk No internet or phone for the last 24 hours in #Chelmsford also no time for resolution! I’ve missed 1 day of earnings and looks like today is going to be the same! #frustratedcustomer #complaint

  • CarolBN10 Carol Wizbit (@CarolBN10) reported

    @BTCare my parents broadband isn't working, and the minihub is saying "maximum spend reached" Please help....

  • kouichidavies hywel davies (@kouichidavies) reported

    @bt_uk Thanks but this sums up my main complaint with BT: no joined-up thinking. A "telecommunications" giant that doesn't communicate between departments and whose online platform/ social media presence finds a million ways to show you this rather than provide answers.

  • thegeefunk geefunk (@thegeefunk) reported

    @bt_uk I’ve been trying for days to get through for a new account which was cancelled the day after I set it up. Capacity issue apparently, but I can’t sort it out as I simply can’t get through to you. Now I have 2 kids I can’t homeschool and I’ve just moved house. Pretty stressful

  • ChunkyTHFC ChunkyTHFC (@ChunkyTHFC) reported

    I’m at the point of cancelling my @SkySports and @btsport subscriptions to spare me the pain of having to watch this ****.

  • AKondakor andrewk 3.5% #FBPE #RejoinEU (@AKondakor) reported

    @bt_uk Tried it. it says faster fibre is already available with speeds up to 80M down and 20M up but that's not what we get ,16down 1up. I'm told it won't go any faster due to distance from exchange.

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • JuFitJuJu Julian (@JuFitJuJu) reported

    So that’s another weekend without @BTCare sport in HD that I’m paying for....why can’t you folks just fix it? You’ll take the money soon enough