BT (British Telecom) outages and service status in Hagley, England

Problems in the last 24 hours in Hagley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hagley, England

The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, Walsall, Wolverhampton, Dudley, Kidderminster, Kingswinford, and Bilston.

City	Problem Type	Report Time
Oldbury	Internet	45 minutes ago
Oldbury	Wi-fi	18 hours ago
Birmingham	Internet	22 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

• 
  Suki (@lfcssa) reported 12 seconds ago from Birmingham, England

  @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

• 
  Lian Cole 🧚🏻‍♂️ (@MsLianC) reported 21 seconds ago from Wednesfield, England

  @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

• 
  Alveley Community First Responders (@alveleycfr) reported 2 minutes ago from Alveley, England

  @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

• 
  Nas Mahmud (@M5Mahmud) reported 6 minutes ago from Birmingham, England

  @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

• 
  Matty Larsen (@mattylarsen2) reported 10 minutes ago from Halesowen, England

  @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

• 
  Bear Bookshop (@bookshop_bear) reported 11 minutes ago from West Bromwich, England

  Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

• 
  Alexandra Fox (@LexieFoxy) reported 16 minutes ago from Dudley, England

  Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

• 
  J O S H U A (@joshfoliee) reported 19 minutes ago from Birmingham, England

  Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

• 
  Leanne (@lensawag1) reported 22 minutes ago from Dudley, England

  I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

• 
  𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported 26 minutes ago from Birmingham, England

  @England @JackGrealish @bt_uk Played crap

• 
  Rachel ★ (@nonameslob_) reported 30 minutes ago from Birmingham, England

  @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

• 
  Colin Egginton (@ColinEgginton) reported 35 minutes ago from Kidderminster, England

  @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

• 
  Courtney (CJ) James (@CJBlacksmith) reported 41 minutes ago from Birmingham, England

  @btbusinesscare @BTBusiness what's the contact number for customer services please ?

• 
  King Of Ink Land ® (@king_body_art) reported 42 minutes ago from Birmingham, England

  @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

• 
  Stuart Millard (@Stuart_H21) reported 43 minutes ago from West Bromwich, England

  @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

• 
  Jane Young (@youngjane77) reported 43 minutes ago from Bromsgrove, England

  @bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!

• 
  Tony Kenny (@MrT222) reported 45 minutes ago from Birmingham, England

  @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

• 
  KSG (@HalloweenBaeb) reported 47 minutes ago from Redditch, England

  @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

• 
  Sally (@the_beanster) reported 53 minutes ago from Birmingham, England

  @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

• 
  Sian Rowles (@88Sian) reported 60 minutes ago from Wolverhampton, England

  @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SeanMynyddLlangynidr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇪 🇵🇸 (@SeanLlangynidr) reported 4 minutes ago

  @bt_uk I've called that number over 20 times, no chance I'm going to be put on hold listening to mindless muzak again. I need my service fixed so as I can move to another ISP. If it is not resolved within another 4 days, I will be going to a solicitor. I've had enough of your lies.

• 
  Andrhu (@ALivMusico) reported 6 minutes ago

  Apparently @bt_uk according to your customer service rep I can’t log in because I have an outstanding bill. Yet your text messages tell me to log in? It’s complete bull. Your customer service haven’t a clue

• 
  Sad Banana (@SadBanana9999) reported 6 minutes ago

  @hippyjan1 @bt_uk Seems to be affecting so many people 😡😡 cant log in my account AT ALL. How useless is this?? I used different provider for last 10 years and I never had this hell!

• 
  Vicky Johnson (@VicJohnson04) reported 8 minutes ago

  @skytv £39.95 to send me a new box and I have to install it myself! when I’m already with you! Daylight bloody robbery @bt_uk I think you’ve got yourself a new customer!!!!

• 
  Graeme Davis (@GraemeDavis) reported 9 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported 9 minutes ago

  @bt_uk Hi. I have changed my password, still can't get in, saying can't load. Rang the number you gave me. What number do you press as no options for problems logging into account. Help

• 
  J (@JLingy69) reported 12 minutes ago

  @bt_uk Already did that and nothing got done. Give me your formal complaint process

• 
  David Keight (@dkeight) reported 19 minutes ago

  @weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.

• 
  Ma$joe (@Twoostep22) reported 21 minutes ago

  @bt_uk you are truly the worst company for customer service.

• 
  Graeme Davis (@GraemeDavis) reported 23 minutes ago

  @bt_uk Thanks for responding. The situation is crazy. I just want to cancel and not rebook an engineer visit. It should be simple. But instead spend an age on the phone and escalate? It’s disproportionate for a simple task.