BT (British Telecom)

BT (British Telecom) Outage Report in Elmswell, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elmswell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elmswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elmswell, Suffolk, England 02/12/2026 16:50

February 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elmswell, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss, Bury St Edmunds and Stowmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomDiss Internet
United KingdomBury St Edmunds Internet
United KingdomDiss Internet
United KingdomStowmarket Internet
United KingdomDiss TV
United KingdomBury St Edmunds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Elmswell, England

Latest outage, problems and issue reports in Elmswell and nearby locations:

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • michaeldann65 Michael Dann (@michaeldann65) reported from Gislingham, England

    @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • MattFrost216 Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LucieCrowley Lucie (@LucieCrowley) reported

    Would not recommend @bt_uk to anyone!! Moved house on Friday and booked internet for 23rd. Assured it would be sorted considering needed to work from home and today we still have no Internet and can't get it until the 2nd September 😡😡😡 customer service has now hung up too...

  • LisaFord17 Lisa Ford (@LisaFord17) reported

    @bt_uk Hey Lizzie, just got hold of someone who says they’ve sorted it now. Utterly infuriating that without warning you stopped the service because of a debt that only your computer says existed. It should not take months to resolve an error made by one of your colleagues.

  • RupertChandler Slick 🤬 白左🇭🇰 (@RupertChandler) reported

    @btbusinesscare Yep, DM'd not had anything back.. Welcome to BT customer care.. Shown us the money!!

  • alicejridgway Alice Ridgway (@alicejridgway) reported

    Just had my now almost daily call with @bt_uk. On hold for ages to find out the address on my account has not been updated and it's basically like the conversation I had yesterday (and Friday...) never happened. Waiting for a call back (we will see if this actually happens). Eugh

  • Mikey94C Mike 🇬🇧 (@Mikey94C) reported

    @bt_uk We were promised 4G backup & a WiFi range extender and the service should have been activated on 16th, then 23rd and now 26th. Been mis-sold and pissed about!

  • alicejridgway Alice Ridgway (@alicejridgway) reported

    Having issues with @bt_uk after a recent house move. There has been delays in switching my service and getting it set up in new home. To keep me connected they sent out a BT Mini hub (great!). Which arrived today. At my old address. I've moved guys. That's the whole point.

  • IanEnvironment Ian Perry (@IanEnvironment) reported

    @bt_uk Lesley, see above. Your companies disrespect for my time is as bad as the disrespect for people with disabilities. Read above I was promised that this unlawful obstruction of the highway would be taken care of at the start of August. The guy responsible doesn't want to do it.

  • pecarbrown Peter Carter-Brown (@pecarbrown) reported from Dunstable, England

    @bt_uk @bt_uk what happens if your home is in a mobile network dead spot? Still unbreakable then? 🤔

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported

    4 weeks today since we moved 20 meters across the road. Still don't have our phone number and still on slow speed broadband. Vulnerable, elderly adult without life line support for a month. @bt_uk are a bit rubbish really. #customerservice #bt #AManagerWillRingYouAndRepeat

  • SaumenPanda Saumen Panda (@SaumenPanda) reported

    @bt_uk Astonished to read your response. Did you predict that BT will fail to turn it around in promised time? They have already failed once - originally supposed to be on 19th. Today I am told repair will happen on 27th. WILL IT EVER BE FIXED?