BT (British Telecom)

BT (British Telecom) Outage Report in Elmswell, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elmswell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elmswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elmswell, Suffolk, England 01/25/2026 16:00

January 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elmswell, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss, Bury St Edmunds and Stowmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomDiss Internet
United KingdomBury St Edmunds Internet
United KingdomDiss Internet
United KingdomStowmarket Internet
United KingdomDiss TV
United KingdomBury St Edmunds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Elmswell, England

Latest outage, problems and issue reports in Elmswell and nearby locations:

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • diallanebooks Dial Lane Books (@diallanebooks) reported

    @BTCare @bt_uk Your service is absolutely ******* disgusting and an utter disgrace. You have absolutely no interest in your customers 🤬

  • A1_Beatbox TM (@A1_Beatbox) reported

    @bt_uk sort your awful internet out

  • richardt84 Richard Tanswell (@richardt84) reported

    @bt_uk ...Openreach to facilitate in terms of the appointment but I’m at stage now where I’d rather cancel the broadband such is my frustration as there is no clear process or commitment to fulfilling my order.

  • cwk11 C King (@cwk11) reported

    @MMA_Stig @BTCare BT have made a shambles with this new update its not even customer friendly the dash has disappeared and they need to get their act together and get the old version back...most updates are supposed to be an improvement, I made a complaint but was like water of a ducks back.

  • gordonwoodhead Gordon Woodhead (@gordonwoodhead) reported

    @bt_uk well yet again you have failed to contact me even though you promised, yet again you failed to send a mini hub even though you promised it today. Never had such bad customer service, they even hung up on me after being on hold for 25 minutes!!

  • cosmogramma22 nonsuchtony (@cosmogramma22) reported

    @BTCare @bt_uk moved house on 26th November, simple house mover arrangement. Connection promised that day, almost two weeks later you have twice been to my old address to fix a fault yet still failed to actually visit the address you sent the router to where the fault is. Fed Up!

  • Billybi72300610 Billybigballs (@Billybi72300610) reported

    @bt_uk and now after waiting an hour we finally got through only for whoever picked up the call on your end to breathe heavily down the mic for 5 minutes while we failed to get their attention. Can you please help us get this sorted as it's beyond a joke at this stage?

  • OneScotty2Hotty Scott Fitzgerald (@OneScotty2Hotty) reported

    @tommyboy1874 @bt_uk My bank blocked the transaction yesterday. Had to phone up to get it unblocked. Funds still haven’t left yet either. Annoying that you can only contact BT shop via email. For some reason phone and live chat not working.

  • Billybi72300610 Billybigballs (@Billybi72300610) reported

    @bt_uk After complaining about our poor Internet connection we were told an engineer would visit to assess the issue last Wednesday. Engineer didn't show up or reach out to us. Now we've tried calling customer support only to wait 40 minutes and have the line dropped...twice...

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.