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BT (British Telecom)

BT (British Telecom) Outage Report in Craghead, County Durham, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Craghead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Craghead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Craghead, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington, Stanley, Sunderland, and South Shields.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 4 days ago
Gateshead Internet 5 days ago
Newcastle upon Tyne Phone 28 days ago
Newcastle upon Tyne Internet 1 month ago
Washington Internet 1 month ago
Newcastle upon Tyne Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Craghead, England

Latest outage, problems and issue reports in Craghead and nearby locations:

  • yeritchie
    Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England

    @btsport Why is the stream buffering on Android?? Never had issue before.

  • joshybanyard
    Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • chewytheleftie
    Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • 1ONEBOBBYROBSON
    davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • 66_mazza
    Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • timlibrarian
    Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • chewytheleftie
    Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • mikecharlston
    Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • SoSureSewell
    sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • wilko1999
    Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • ChaneyMichael
    Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • jasonhebron
    Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • Raring2goNewcas
    Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • chewytheleftie
    Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • 66_mazza
    Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • jasonhebron
    Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • charming_man_
    Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • andrew14ad
    Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • LeeJarraHackle
    Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • madhalabi
    Madelaine Halabi (@madhalabi) reported

    @bt_uk just had tests run on our broadband as lost signal. Seemed hub is issue - now hearing others in the area also lost internet at 8.30pm too. Can’t be a coincidence. Can this be checked please?

  • hazelnaomi1
    hazelnc (@hazelnaomi1) reported

    @bt_uk hi I cancelled my TV, but somehow there is no refund like I was promised and I am still being charged for a service I have not used for 3 year. Why are you ripping me off like this?

  • itsbethanysarah
    B e t h a n y S a r a h (@itsbethanysarah) reported

    @bt_uk Yes please! Our connection is awful.

  • RussMichaels
    Russ Michaels Consulting (@RussMichaels) reported

    @btbusinesscare some of the worst customer service I have ever experienced in my life. You constantly refuse to return call or reply to emails or text messages that you have promised to respond to, blatantly tell lies. Every apology is insincere and meaningless.

  • ermiastenaw
    Ermias Tenaw (@ermiastenaw) reported

    @bt_uk Why are you cutting off internet service without someone asking for termination? My internet is stopped without me asking for termination within hours of receiving an email in the middle of a night which I haven't requested at all. Now I'm told to wait for nearly 2 months.

  • ElvisBueller
    Elvis Bueller (@ElvisBueller) reported

    @btsport your commentary was bloody awful. So negative to @mcfc hope that get's it right up ye!!!!!!

  • irvsbird
    E van Deventer (@irvsbird) reported

    @bt_uk It never does though. It's always like that.

  • Amma_Afra
    MaryAkwaboah-Koomson (@Amma_Afra) reported

    @bt_uk we signed up for your internet in November 2020 it’s now almost end of feb and we are STILL waiting for service after you randomly cancelled on us twice! This is poor service. We currently have no internet and your engineer didn’t turn up yesterday as promised yet again!

  • hatterallhill
    matthew barnes (@hatterallhill) reported

    @bt_uk If its a crap connection, no doubt it's a BT connection

  • Delilah64
    Nicola Lester (@Delilah64) reported

    @bt_uk A few hours later and Wi-Fi is dropping all the time on my laptop. I’m in the next room to the router location, so it shouldn’t be a signal issue. I’m really at my wit’s end with this now. It’s so hard to do anything with Wi-fi when it’s dropping in and out all the time. 😩