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BT (British Telecom)

BT (British Telecom) outages and service status in Craghead, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Craghead, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
  • 40% E-mail (40%)
  • 30% Internet (30%)
  • 30% Wi-fi (30%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Craghead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Craghead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Craghead, England

The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Washington, Newcastle upon Tyne, South Shields, and Wallsend.

CityProblem TypeReport Time
Sunderland E-mail 9 days ago
Sunderland E-mail 9 days ago
Washington E-mail 9 days ago
Newcastle upon Tyne Wi-fi 10 days ago
Newcastle upon Tyne Internet 10 days ago
South Shields Internet 10 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Craghead, England

Latest outage, problems and issue reports in Craghead and nearby locations:

  • d4rryl23
    Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • andydeltic
    andy (@andydeltic) reported from Gateshead, England

    @bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

  • shahanchowdhury
    Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • trevstanley
    Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • jackbnufc
    Jack Bell (@jackbnufc) reported from Newburn, England

    BT with the worst broadcast from presenters, commentators and broadcast itself (sound and video) woeful! #BTSport #MCINEW

  • xToonsend
    Dominic Townsend (@xToonsend) reported from Washington, England

    The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport

  • PHoare1963
    Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • timlibrarian
    Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • glne12
    gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • timlibrarian
    Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • JPaulGreen
    John Paul Green (@JPaulGreen) reported from Sunderland Bridge, England

    @BTCare Line has dial tone but crackles and hub light orange. It's deja vu. Doesn't seem to happen as often as it did when engineers finally fixed line problem last year, but it's annoying that the crackle has returned and speeds have dipped etc

  • liamlcg
    MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

  • paulmac708
    Paul Mackie (@paulmac708) reported from Consett, England

    @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

  • Raring2goNewcas
    Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • joshybanyard
    Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • chris_jelley
    Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

  • JonnyMiller5
    Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • MrsP1001
    MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • AdamBygate
    Adam Bygate (@AdamBygate) reported from Rowlands Gill, England

    Nothing worse when a player dives and the commentators say "they won a foul" .. you are part of the problem @btsport

  • MrsP1001
    MrsP (@MrsP1001) reported from Sunderland Bridge, England

    @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KernowChris
    Christopher Rowe (@KernowChris) reported

    @bt_uk When do you anticipate BT TV will be back working properly? YT and NOW Apps working on the box, EPG not populating and content unavailable. I presume this is connected with the wider issues reported today.

  • paul_archer
    paul_archer (@paul_archer) reported

    @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

  • ann_beck
    Ann Beck (@ann_beck) reported

    @BTCare been told there is no possible resolution to a system error in YOUR company so I either pay nearly double what you quoted or leave. CEO must be proud. Customer care at its worst #donotbuy #Complaints #BTscams

  • GaelenMcclean
    Gaelen McClean (@GaelenMcclean) reported

    @goatteeboy @bt_uk Same in nn14. Yours just not working?

  • vcotton21
    Vicki (@vcotton21) reported

    @bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?

  • D1Bluebird
    Welsh1 (@D1Bluebird) reported

    @bt_uk Yes, BT is the service provider. BT need to exclude faults in the area and to be honest you should run tests. I've just tried to ring the Restaurant and the line is still constantly engaged. Ring the number yourself Come on BT go the extra mile. Support local businesses.

  • ChrisWall85
    Chris Wall 💙🧡 (@ChrisWall85) reported

    @bt_uk hi, I need a bit of help! I'm moving in July so need to cancel my service. I can't log in to My BT to do this, could I get some assistance with this please?

  • chpugh1
    Chris Pugh (@chpugh1) reported

    @bt_uk please note I can not access my emails. Is there a technical issue with BT

  • PamMedlock
    Pam Medlock (@PamMedlock) reported

    @bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫

  • smeemartin
    MartinⓂ VOTE FOR CHANGE (@smeemartin) reported

    Day 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.