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BT (British Telecom)

BT (British Telecom) outages and service status in Craghead, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Craghead, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 24, 10:13 PM GMT+1.
  • 100% Internet (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Craghead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Craghead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Craghead, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Consett, and Sunderland.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 4 days ago
Gateshead Internet 1 month ago

Nearby cities with recent reports

Newcastle upon Tyne

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Craghead, England

Latest outage, problems and issue reports in Craghead and nearby locations:

  • Raring2goNewcas
    Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • PHoare1963
    Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • Keithr10
    Keith Robertson 🤦🏻‍♂️ (@Keithr10) reported from South Shields, England

    @rioferdy5 is a patronising prick “have to have played the game” it’s only bellends who’s argument has been lost who state shit like that, absolute ******* of a man #btsport #THFCVCITY

  • xToonsend
    Dominic Townsend (@xToonsend) reported from Washington, England

    The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • MrsP1001
    MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • SoSureSewell
    sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • heatherpott
    heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • chris_jelley
    Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

  • RiskManager01
    John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • Raring2goNewcas
    Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • JPaulGreen
    John Paul Green (@JPaulGreen) reported from Sunderland Bridge, England

    Still paying for @bt_uk @BTCare and get getting less than full service and yet to be compensated for the hell that was BT between Aug and end of October. 2019 now and can't hear people speak on a landline @Ofcom

  • yeritchie
    Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England

    @btsport Why is the stream buffering on Android?? Never had issue before.

  • graeme_i_wilson
    Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England

    @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

  • liamlcg
    MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

  • 66_mazza
    Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • MrsP1001
    MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • jasonhebron
    Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • liamlcg
    MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

  • liamlcg
    MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk ...... Your wifi is shit

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • technicslover
    Technicslover (@technicslover) reported

    Het @bt_uk @EE we don't have a landlines any more and we're never going to subscribe to your ****** ripoff broadband or TV service so can you come and take the cable away? Thanks.

  • nwwilson
    Norman Wilson (@nwwilson) reported

    @bt_uk Service is an absolute joke. AGAIN my Internet doesn't freaking work. Absolute dog ****. I am paying for this crap. 4 days for an engineer. NOT acceptable

  • btbusinesscare
    BT Business Care (@btbusinesscare) reported

    @ReformedMr @bt_uk Hi, I'm sorry to hear what is happening. We'd like to help. We've sent you a DM now. Thank you.

  • tringgooner
    Chris (@tringgooner) reported

    @bt_uk I think anyone would be unhappy don’t you? Messed around, then asked for a £20 deposit to that you will hold onto for up to 6 months. It’s a bloody disgrace. That is no way to treat any customer. And you know it.

  • phillyonskem
    The Real Philip Lyon (@phillyonskem) reported

    Every time I have to contact @bt_uk about our business phones, it says webchat is the best option. And every time, without fail, after a least a half hour webchat they tell me I'll need to ring such and such a number. Absolute joke of a company to deal with.

  • alreetson
    namecantbebrank (@alreetson) reported

    @bt_uk She's paying money for this service that she is not getting, do you understand this? That has been ceased without warning of this one line per property policy that was never communicated. What the hell would you do if you encountered similar in your life?

  • Walesguy2
    Mark (@Walesguy2) reported

    @bt_uk Paying a bill should be easy. Automatic. Why do you make it so difficult for your customers? I’ve already spent an hour on this tonight. And your complaints page wouldn’t upload. Funny that. You think I have that time to spend on a **** company that can’t organise itself?

  • phillyonskem
    The Real Philip Lyon (@phillyonskem) reported

    @bt_uk And to add insult to injury, the last 2 times the number they've given me is "not in service". Must be the worst telecoms company in the uk. Prove me wrong.

  • _JoshDenham
    Josh (@_JoshDenham) reported

    Hi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk

  • robincornelius
    Robin Cornelius (@robincornelius) reported

    Terrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data