BT (British Telecom) Outage Report in Craghead, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Craghead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Craghead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Craghead, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Washington, Stanley, Newcastle upon Tyne, Sunderland, South Shields, Blaydon-on-Tyne, Crook, Gateshead and Boldon Colliery.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Internet | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Craghead, England
Latest outage, problems and issue reports in Craghead and nearby locations:
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Frost
(@MattFrostie74) reported
@bt_uk Acc No. GB22100685 Tel No. 01328829274. This has been an ongoing issue for some time and he has only been offered £50 credit. The broadband is intermittent and he relies on it for communicating to the outside world because the phone line is near on useless!
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Matt Dennis
(@MattDen82519810) reported
@virginmedia @bt_uk when will full fibre be available in my area? Fed of having daily issues with our fibre provided by @virginmedia not a day goes by where we don’t have issues and then to top it off they want to charge us more for this privilege #cantwaittochange
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Derby Den
(@Evans1Ce) reported
@bt_uk Day one in to a broadband policy with #BT and they have taken over my line but I have no hardware and they cannot guarantee it will arrive even today!!! That's with 7-8 weeks prior notice. How stupid is the policy of sending the Hub on the day of connection. Great start!!
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CHAMPIONS 19/20 🏆#19
(@wareing1974) reported
@bt_uk The issue is now fixed. Thanks.
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✨Venus✨
(@VenusGamingSD) reported
@highkeyhateme @bt_uk He said no problem !
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Kai
(@94williamsk) reported
How it’s taking @bt_uk a month to get me broadband and 3 weeks to activate a phone line is beyond me? Thought you were supposed to be number 1? Thanks for ignoring my complaint aswell 👍🏼
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Sam Nilsson
(@sammy09sunshine) reported
@bt_uk emailed #btvideobaby for urgent support a week ago and no reply. Can you give me a contact number please
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Dan Stevenson
(@Danieloopspedro) reported
@bt_uk thought I would ring and join bt as seen a package that works for me. Call them and spend 11 minutes being transferred to 7 different people. Not one of them had a clue and told they had never heard of Bt Basic package. What a waste of time. Now to find someone else
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Daniel Rooney
(@djr2912) reported
@bt_uk is there a problem with internet in Newcastle as it keeps going on and off for 3 days now
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bizzilizzi10@hotmail.com
(@bizzilizzi10) reported
@BTCare So 2 days before, I receive a text from openreach telling me that my installation will not be happening on Wed as promised - NO INTERNET SINCE 15 DEC as BT admitted they mucked up and now no end in sight. I find this unacceptable. HELP PLEASE CALL ME