BT (British Telecom)

BT (British Telecom) Outage Report in Craghead, County Durham, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Craghead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Craghead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Craghead, County Durham, England 03/23/2026 16:45

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Craghead, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Washington, Stanley, Sunderland and South Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Craghead, England

Latest outage, problems and issue reports in Craghead and nearby locations:

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CSI_Pete Pete Wright (@CSI_Pete) reported

    @bt_uk Hi. I’ve got a home Wi-Fi 3 disc set and a smart hub 2. If I pair the discs with the hub properly, do they assume the Wi-Fi network address & password of the Hub. I cannot seem to find this answer. Thanks.

  • peak_aaron AaronP (@peak_aaron) reported

    @bt_uk your service sucks of late, my broadband keeps dropping out in the evening, sometimes during the day. Done what I can do my end, was supposed to hear back from customer service and never did!!!

  • roorooyes4 FreeScot 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🟥 (@roorooyes4) reported

    Wow, @BT_uk customer service has got to be the worst. Waited 2 weeks for an appointment, no show. Rescheduled for today, no show. Now they want to wait until the 21st to come out. That will be a month since the problem. Not good enough. And no, BT, I will NOT dm you.

  • euphrosene Euphrosene Labon aka Wise El (@euphrosene) reported

    Got sent a teeny weeny mini hub (not used but opened) when I had landline problems by @bt_uk who have since sent a few reminders to send it back. On My BT cannot find the 'Return my kit' they seem to think is easy to do since no returns package was included.

  • MooseSnoop Lynton (@MooseSnoop) reported

    @NOWHelpTeam Thanks for letting me know, although very crap and frustrating. I think it might be a short lived try from my usual BTsport subscription

  • ladywilding Victoria Wilding (@ladywilding) reported

    @bt_uk Wow BT - really exceptional at being appalling … took us 2 days to get a response via customer services - and that was only via chat. Supposedly booked an engineer but it turns out they didn’t. So a week down the line we still have no help #CustomerService #dreadful

  • Captainbeard22 ⎊ JΛᄃK ⎊ (@Captainbeard22) reported

    @bt_uk So they've replied its working fine. However, when I switch my phones hotspot on and use that to stream stuff instead it works fine. However, your broadband won't support it properly? Think it's time I find a better provider

  • hellebold cHEX (@hellebold) reported

    @btsport @btsportfootball The two commentators on the Monaco & Lyon game are unbearable. Jonathan & Clive two know it alls. Know nothing about the league & teams, constantly getting stuff wrong, disrespectful to the Ligue 1 teams & fans. Too many stupid opinions also. commentate

  • roorooyes4 FreeScot 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🟥 (@roorooyes4) reported

    @bt_uk I'll call tomorrow. The guy on duty today has his kids answering the phone. Yes, really. If not sorted tomorrow, I'll change companies. This is insulting service.

  • somervillelorn1 lorna (@somervillelorn1) reported

    @bt_uk internet not working in Lanarkshire area. Is there a problem?