BT (British Telecom)

BT (British Telecom) Outage Report in Craghead, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Craghead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Craghead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Craghead, County Durham, England 03/11/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Craghead, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Washington, Stanley, Sunderland, South Shields, Blaydon-on-Tyne and Crook.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Craghead, England

Latest outage, problems and issue reports in Craghead and nearby locations:

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tommy66788 Tommobara (@tommy66788) reported

    @bt_uk Except you can't help me with cancellations, and direct me to a phone with no one manning in, effectively meaning there is no way I can leave you. This is shambolic.

  • krys_farrell krystyna farrell (@krys_farrell) reported

    @bt_uk Now 55mins waiting for customer services..do you actually employ staff...

  • hoemydays_ Mayowa (@hoemydays_) reported

    @Seunlex4real @Chels_HQ @btsport Not the previous administration.. TT has a problem with picking a good squad

  • ppugal Paul Pugal (@ppugal) reported

    Two letters to the CEO - nothing - several call backs - none arrived, rang customer service several times same answer 'go away' and come back in 48hrs - not our problem it is Openreach!!! - who owns Openreach Philip Jansen? #bt_uk

  • DadGamerOne Trueman (@DadGamerOne) reported

    @bt_uk good evening - quick question I have full fibre 900 with Halo 3 but one problem with the service you are charging for! Mini-hubs are not capable of reproducing that speed so 90% of my house is running at 250 as are my wireless devices - DM please

  • karl_kivell Karl Kivell (@karl_kivell) reported

    Hi @bt_uk 1hr waiting for someone to answer the phone, asked my name and acc number then the line goes dead, I’m trying to get your poor attempt at broadband sorted can I have a direct number to someone who can help me! The connection has been shocking for the last 6 months

  • ste_0076 Ste 🇺🇦 (@ste_0076) reported

    @bt_uk Trying to get through to your customer service team.... On hold for 45mins.....

  • DaleTurley8 Dale Turley 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@DaleTurley8) reported

    Ah, @bt_uk are on strike, which makes sense. Even without today their customer service and their website are the worst I’ve ever encountered…

  • amityadav0205 Amit Yadav (@amityadav0205) reported

    @bt_uk My internet is not working and is not letting me do my work. Biggest problem while doing WFH.

  • tommy66788 Tommobara (@tommy66788) reported

    @bt_uk just phoned you to cancel services, and no joke, your automated phone line told me you are too busy to speak to me to let me cancel. Is this even legal? How can you have no way to cancel your extremely expensive service?