BT (British Telecom) Outage Report in Craghead, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Craghead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Craghead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Craghead, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Stanley, Newcastle upon Tyne, Gateshead, South Shields, North Shields, Blaydon-on-Tyne, Durham, Crook and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Craghead, England
Latest outage, problems and issue reports in Craghead and nearby locations:
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Laura C
(@Laura_Caughey) reported
@bt_uk NO ONE should use BT. I signed up to internet 10mths ago & still has not been installed. Forced to move house as still no internet and trying to WFH. Called more than 20x and passed from person to person, no call backs, no response to official complaint. Absolute disgrace.
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Laura C
(@Laura_Caughey) reported
@Tonysmini @bt_uk @OpenreachHelp Never been communicated to me by BT and I have no communication with open reach as through BT. Doesn’t matter now as moving out after 10months of this fiasco.
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Akif
(@Ak1fK) reported
42 days later and still no broadband at my flat. Apparently it might take another 2 weeks to fix. Do we think @bt_uk have been waiting for “freedom day” before sorting my internet? 🤔
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Laura C
(@Laura_Caughey) reported
@bt_uk You are not listening to me. I have already called your loyalties team. Several times. This is not being sorted, they keep passing me from person to person, so I have desperately come onto Twitter to try get help. Guess I have hit another brick wall. Terrible.
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Tom
(@T__S__R) reported
@crispfan99 @BTCare Same. Customer service said it was my issue and there are no problems. Box is unusable.
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DogeVinci 🐢🐘🐜🐝♟️01♥️♠️🎯
(@DogeVincii) reported
@bt_uk if they want 2 cups then let them have it? i've picked my team. and u are in a big trouble
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Giordie
(@Gordie76309) reported
@bt_uk Patrick, the gentleman i spoke to yesterday, assured me i would have some Internet today, and they would find a solution for the interim. Yes, i phoned ahead yesterday too, as the equipment hadn't arrived to see if it was all going ahead as per schedule. Had i not made that phone
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Pratik Bhadkoliya
(@pkbhadkoliya) reported
@bt_uk I got exact SAME reply on my last 5 orders. Fibre team just cancels the order, places a new order and sends me new router. Its like my home is now warehouse to store your routers. It's heartbreaking to see that your team just passes the issue around.
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CB
(@crag46108661) reported
@bt_uk I was told it would take 2/3 working days 3 weeks ago really disappointed with the customer service
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Swingin_Dick
(@Lifeson90) reported
@gillsdenam @SkyNews Fella, we HAVE to pay for the bbc otherwise we can't watch TV, no sky no ITV no BTSport is just dumb to suggest not paying the tv licence and totally not the issue here, we were discussing bbc salaries, the answer isnt 'dont watch tv then'