BT (British Telecom)

BT (British Telecom) Outage Report in Craghead, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Craghead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Craghead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Craghead, County Durham, England 02/17/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Craghead, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Washington, Stanley, Newcastle upon Tyne, Sunderland, South Shields, Blaydon-on-Tyne, Crook, Gateshead and Boldon Colliery.

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City Problem Type Report Time
United KingdomWashington Internet
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Phone
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Craghead, England

Latest outage, problems and issue reports in Craghead and nearby locations:

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Peds_ap_Harri Peds 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@Peds_ap_Harri) reported

    @bt_uk If connection being SLOW means I don’t get access…what’s the difference between that and NO access!? If the outcome is the same…!? Does this mean I can ‘slow’ my direct debut payments? Say 50p a month…yes!?

  • Kr66E Elkel (@Kr66E) reported

    @BeaumontDMD Jenus on Btsport he couldn’t give a **** he’s getting paid anyway

  • LukePoth123 Luke Pothecary (@LukePoth123) reported

    Surely @btsportfootball can make a PL highlights show? They have Gary on there payroll. Obviously the cost/accessibility is a big issue but surely they could do a free view for 1/2 hours on a Sat and 1 hour on a Sunday? #btsport

  • darren010967 dazzab (@darren010967) reported

    @adamsummerton @TheVanaramaNL @btsport It does help we've no snow here

  • Har84587860Paul Paul Harris (@Har84587860Paul) reported

    Cancelled my renewal with @Plusnet yesterday they were not very happy about it, so today I find they have cut my internet off ahead of the contract end date 5 Apr. Not the nice yorkshire chaps any more eh! They are owned by @bt_uk wonder how they treat customers!

  • SZeitblom Neil Schofield-Hughes 🔶 🇪🇺 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@SZeitblom) reported

    Trying to contact @bt_uk about a broadband problem that one of their technicians just made much worse but they apparently can't be arsed to pick up the phone. Which is ironic for a telecoms. Time for @SkyUK, perhaps...

  • Bunny_Fortunee Bayonetta Fortune (@Bunny_Fortunee) reported

    @zaaqibro @bt_uk Mine has been down for more than a day now. They said they would fix it by 21:00 yesterday and it still has not been fixed now… light is still orange

  • marmish Mark Davis (@marmish) reported

    @btsport i can't but a monthly pass as your website is sending me in circles. Help?

  • Sarahba08979532 Sarah barry (@Sarahba08979532) reported

    @bt_uk Fault will take at least 5 days to sort, pretty poor all round

  • tonytargett Tony Targett (@tonytargett) reported

    @bt_uk Why is it that BT say the down load speed should be 150Mbps when I'm only getting about 29Mbps No doubt they will increase the price in April!!!!