BT (British Telecom) outages and service status in Craghead, England

Problems in the last 24 hours in Craghead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Craghead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Craghead, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Consett, and Sunderland.

City	Problem Type	Report Time
Newcastle upon Tyne	Total Blackout	2 days ago
Newcastle upon Tyne	Internet	3 days ago
Newcastle upon Tyne	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Craghead, England

Latest outage, problems and issue reports in Craghead and nearby locations:

• 
  Trevor Sharkey (@trevstanley) reported 51 seconds ago from Stanley, England

  @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

• 
  andy (@andydeltic) reported 1 minute ago from Gateshead, England

  @bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

• 
  lauren moore (@laaurenmoore94) reported 3 minutes ago from Newcastle upon Tyne, England

  Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

• 
  MBShizzzle (@MbShizzzle) reported 4 minutes ago from South Shields, England

  @SFC_Kristian @btsport @mrjakehumphrey He mate. He literally sounds gutted about the goals! Biased as ****

• 
  Tim Fowler (@timlibrarian) reported 6 minutes ago from Bearpark, England

  @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

• 
  Tory 1 (@charming_man_) reported 10 minutes ago from Newcastle upon Tyne, England

  @bt_uk can we have an update on the outage Middlesbrough TS5

• 
  Chris Dodds (@PapaDodds) reported 13 minutes ago from South Shields, England

  @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

• 
  MrsP (@MrsP1001) reported 13 minutes ago from Crook, England

  @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

• 
  John Robson (@JohnRobson18) reported 16 minutes ago from Wallsend, England

  I predict spurs to lose 5 -0 they are awful. @btsport

• 
  Graeme Wilson (@graeme_i_wilson) reported 21 minutes ago from Walker Gate, England

  @bt_uk The automated 'check my line' service isn't finding the fault.

• 
  Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported 24 minutes ago from Sacriston, England

  @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

• 
  Advanced IFA Ltd (@AdvancedIFA) reported 25 minutes ago from Boldon Colliery, England

  @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

• 
  Raring2Go! Newcastle (@Raring2goNewcas) reported 29 minutes ago from Newcastle upon Tyne, England

  @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

• 
  heather potts (@heatherpott) reported 30 minutes ago from Walker Gate, England

  @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

• 
  Julie Gallagher (@JulieGal1234) reported 31 minutes ago from Longbenton, England

  @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

• 
  Teddy (@Martin756901511) reported 34 minutes ago from Newcastle upon Tyne, England

  Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

• 
  Trevor Sharkey (@trevstanley) reported 36 minutes ago from Stanley, England

  @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

• 
  ℒℰℰ😷 (@yescansdo) reported 36 minutes ago from Gateshead, England

  Why they showing slow mo of the palace player getting slapped in the ****, and calling it a ‘tickle’ hahaha @btsport

• 
  Jonathan Miller (@JonnyMiller5) reported 37 minutes ago from Prudhoe, England

  @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

• 
  Karen Brown (@kphilchris) reported 48 minutes ago from Ouston, England

  @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carol Lord (@CarolLo58903853) reported 4 minutes ago

  @bt_uk And I've missed 2 calls this afternoon due to my poor mobile signal. But no message left or any info.

• 
  Anthony (@LookingBack22) reported 5 minutes ago

  @juliandc @ClaireMadMax @bt_uk Same here. Now reliant on a broadband connection requiring power. Not progress. iPhone has emergency satellite connection though.

• 
  Roibeard Mhuiris (@RMhuiris) reported 5 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more insane, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner), had their complaints rejected and told me to do so. There was nothing further they could/would do.

• 
  Technicslover (@technicslover) reported 14 minutes ago

  Het @bt_uk @EE we don't have a landlines any more and we're never going to subscribe to your ****** ripoff broadband or TV service so can you come and take the cable away? Thanks.

• 
  Changeling64 (@64outsider) reported 14 minutes ago

  @bt_uk The line itself is working-which those who I've spoken to can't understand-it's the phones ringtones, as a result of their line upgrades, which are now not working. Parents are pensioners. I bought their phones 4-5 yrs ago. We're not made of money to replace them again due to BT!

• 
  mrchrisjohn (@mrchrisjohn) reported 16 minutes ago

  @bt_uk Your two-factor authorisation is not working No text messages are coming through!!

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 19 minutes ago

  @bt_uk @shelliephair From my experience, complaints are not dealt with by BT at Sheffield - they are closed without resolution. It makes me two annoyed BT get away with this. How do I escalate an unresolved complaint. It is not a frivolous complaint.

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 19 minutes ago

  @bt_uk After yesterday’s direct messages with one of your employees I thought this problem would be resolved. Unfortunately, that is already been dashed by your total ignorance not to help after you promised me you would help. It would be elevated to a higher level . Nothing.

• 
  Liz Grassby-Davies (@cricketmadboxer) reported 19 minutes ago

  What has happened to BT? Changed broadband and calls from Sky to BT for my 91 year old father. It has been one problem after another. Order had to be redone. Dad had no service despite needing careline. Now they want to charge £80 for a router that we sent back @bt_uk help

• 
  Stephen (@MyEngland2016) reported 22 minutes ago

  @bt_uk Good Morning Had a fibre installation in June Unit fell off the wall .a bad install ,have had hours of phone calls ,engineers were promised but never came ,what do I do now