BT (British Telecom) Outage Report in Craghead, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Craghead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Craghead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Craghead, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Washington, Wallsend, Blaydon-on-Tyne, Gateshead, Newcastle upon Tyne, Stanley, South Shields, North Shields, Durham and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Phone | |
| Wallsend |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Wallsend |
Internet | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Craghead, England
Latest outage, problems and issue reports in Craghead and nearby locations:
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Jonpaul Heron
(@TVBCJonpaul) reported
from
Newcastle upon Tyne, England
Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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John Mulcahy
(@mulcs85) reported
from
Newcastle upon Tyne, England
@IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
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Graeme Wilson
(@graeme_i_wilson) reported
from
North Gosforth, England
@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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Josh Banyard
(@joshybanyard) reported
from
Longbenton, England
As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...
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Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanne Wong
(@SuzWong69) reported
Hi @bt_uk how can I get help with regards to a 10 week ongoing internet issue which has now resulted in us having no internet. 10 failed orders, over 30 phone calls and the latest resulting in a manager not responding to our phone calls? Thank you
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Dr Jen Llywelyn 🏴 🇪🇺 🏴
(@Penbrynhir) reported
@StevenBolander1 @bt_uk I need a new router now. My speed was 7.1 today. Your guaranteed speed is 66! 7.1 is unacceptable, and it looks bad on BT that you don't want to help. I'm fed up with being palmed off with platitudes. I am a customer. I pay for 66 Mg! Please tell me how to obtain a new router.
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Jasbir Ahlawat
(@jasbirahlawat) reported
@bt_uk - worst possible onboard in experience. Broadband still not activated and the min hub delivered is not activated. Even after multiple follow-ups no ETA is being provided.
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Bar_90
(@Bar9013) reported
@btsport @EE Hi, added the BT Sports large screen add-on to my EE account yesterday morning and still unable to log in to my BT Sport account. I don't think the account is active yet and have not received an email. Can you help? Thanks
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Dr Jen Llywelyn 🏴 🇪🇺 🏴
(@Penbrynhir) reported
@StevenBolander1 @bt_uk Rach, I'm really unhappy with how BT & Openreach compete with each other. They don't seem to want to help customers. I've been told 2ce in 3 weeks - by BT engineers - to request a new router from BT. Today I was told I shouldn't have been told that (which is unprofessional). 1/2
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Lisa Farrell
(@LisaFarrell3) reported
Honestly, I don’t think a I’ve ever come across a company as bafflingly incompetent as @bt_uk!! I am so fed up of having to spend too much of my time sorting out problems they’ve created!
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Will Wareing 🍁🍂 🕉️ 🔰
(@TweetOfWill) reported
@btsport why can I not log into my account on the Xbox one app? It's saying I need to upgrade my service. But it's perfectly upgraded thank you.
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Craig Tomlinson
(@FrCraigT) reported
@bt_uk any update on the broadband outage in S71 postcode?
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tinymonroe
(@tinymonroe7) reported
@btsport Ditch McManaman . Awful.
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Jemma Anderson 💙
(@Jemstar76) reported
@bello778 I was checking the fixtures last night and @SkySports and @btsport have poor offerings so far this season. So many games missed, not convinced the subscriptions are worth it right now.