BT (British Telecom) Outage Report in Craghead, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Craghead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Craghead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Craghead, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington, Stanley, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 12 days ago |
|
Gateshead
|
Internet | 13 days ago |
|
Newcastle upon Tyne
|
Phone | 1 month ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
|
Washington
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Craghead, England
Latest outage, problems and issue reports in Craghead and nearby locations:
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Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Chris Dodds (@PapaDodds) reported from South Shields, England@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England@msmith850 @btsport Never in doubt they are back
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Chris Tindall (@chewytheleftie) reported from Gateshead, England@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
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Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, EnglandAnyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Chris Tindall (@chewytheleftie) reported from Gateshead, England@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
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Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England@bt_uk can we have an update on the outage Middlesbrough TS5
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Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, EnglandTechnology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Tim Fowler (@timlibrarian) reported from Bearpark, England@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Michael Chaney (@ChaneyMichael) reported from Dunston, England@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Chris Dodds (@PapaDodds) reported from South Shields, England@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Gareth Miller (@geemiller71) reported from South Shields, EnglandStill got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Atlas Recruitment (@atlas_contact) reported@btbusinesscare I have never called you guys and not spent over an hour dealing with the issue and I have never called you guys and not come off the phone feeling frustrated, annoyed and generally let down! Pathetic.
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Laura Matthews (@Mother_Of_Seven) reported@bt_uk So if you are unwilling to solve the issue, please release me from my contract so I can go elsewhere to someone interested in solving the issue! @Ofcom every time I report, bt say they have repaired it, but the same thing happens 6 weeks this has gone on!
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Laura Matthews (@Mother_Of_Seven) reported@bt_uk So you sent engineers out but there were no issues, you called me to tell me there were issues and faults but there are no issues? Did we just enter the twilight zone! You’ve sent me multiple messages, telling me there were issues!
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Atlas Recruitment (@atlas_contact) reported@btbusinesscare you HAVE to get a better customer service system. Over the last 6 years I have had nothing but nightmare service from you! 4 calls today to try and get through to the right team & it's obstruction after obstruction while being fobbed off every time by lazy people!
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individualusername (@mikee_tom) reported@bt_uk 2 weeks in new house 4 faults 4 engineer's still no internet new one booked for today 8 til 12 still not here!!!!! wtf is going on?
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Laura Matthews (@Mother_Of_Seven) reported@bt_uk 6 weeks without a stable connection, why can’t I be released from my contract @Ofcom or be offered, free of charge, the one thing that would solve this problem?
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Atlas Recruitment (@atlas_contact) reported@btbusinesscare I don't buy that at all! You've moved the teams online because it means you can save money and dumb down the service even further! I've dealt with your 'complaint team' several times before. The whole set up just smacks of "we don't care" it's genuinely terrible! 8 calls now btw!
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Simone Bowen (@simonebowen) reported@ultragold_ @bt_uk After complaining so much by luck it seems the signal on my EE hub seems stable this morning & I can work at normal speed. But not been informed about compensation yet
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Naomi Bentley (@NaomiBe41079835) reported@bt_uk Is there a broadband problem in my area
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Wayne Garton (@MrWayneGarton) reported@MarkMartindale Exactley this, Sky/bt were against because ESL were going to go with a streaming platform and cut out the TV out from the revenue loop. The EPL would then follow suit. It’s just a question of time really as this is the future, hence BT trying to sell BTsport