BT (British Telecom) Outage Report in Craghead, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Craghead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Craghead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Craghead, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Blaydon-on-Tyne, Crook, Gateshead, Boldon Colliery, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Crook |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Craghead, England
Latest outage, problems and issue reports in Craghead and nearby locations:
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TS2002
(@Sohat004) reported
@bt_uk But as mentioned on your website and from the conversation I had last Sunday with one of your agents, BT was supposed to provide this with my install as I am a fibre phone customer. Because I upgraded from FTTC to FTTP, my digital voice service was eligible for the BBU unit.
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lauren mcleister
(@LaurenMcleister) reported
@bt_uk in a house of 8 uni students and we’ve had no wifi for 10 days now. Our landlord informed you of this issue on the 4/09, an engineer was meant to visit on various days last week, no one turned up. We are still without wifi and have had no further updates. Please help.
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Jane Legg
(@Janey10_5) reported
@bt_uk Appalling customer service !!!! Waiting for a call which was booked last week - driven 10 miles to parents to speak to bt and no call !!!!!!
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Mr Jones
(@MrNoCorruption) reported
@bt_uk Hi Claire, Lesley, Paddy, no compensation has been applied to my account and I have been charged for each day that I had no phone or broadband. Do I need to cancel the direct debit for BT to resolve?
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Graham Hill
(@GrahamHill18) reported
@bt_uk I have this and I have been without any form.of broadband since 28th october. BT customer service is s disgrace.
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Burnside
(@Burnside_5) reported
@bt_uk The issue only started yesterday, no signal on HD channels, rescanned and then lost all the HD terrestrial channels. Plug aerial into TV, works fine. BT box has aerial connection and plugged into router via cat5 cable.
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Burnside
(@Burnside_5) reported
@bt_uk Worst decision I made was switching from Sky to BT TV. Upped the price by over 9% 1 month after my contract started, signal issues with HD channels (but fine via the TV) and some channels unavailable as my broadband speed that is reduced each contract renewal isn’t high enough
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Chris1874
(@cstraine1874) reported
@bt_uk is email experiencing issues again today? Haven’t had any emails delivered this morning. Now coming through at about 1 per hour, usually have a number of emails arriving overnight. Thanks
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Karl Downes
(@anonywelshguy) reported
@bt_uk Was assured by @bt someone from Openreach would contact me today, it didn't happen AGAIN. Told I was the highest priority, yeah right. This needs a solution, apathy isn't it. Let down for the umpteenth time.
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Imaginary 🏂 Fiend 🏌🏾♂️
(@Amalekite1) reported
@bt_uk We’re having to use the back up now, since main service has been out since Oct 29th!! Providing back-up is no excuse for not manning the engineering ranks sufficiently.