BT (British Telecom)

BT (British Telecom) Outage Report in Craghead, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Craghead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Craghead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Craghead, County Durham, England 02/03/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Craghead, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: South Shields, Newcastle upon Tyne, Blaydon-on-Tyne, Crook, Gateshead, Boldon Colliery, Washington and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Shields Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlaydon-on-Tyne Internet
United KingdomCrook Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Craghead, England

Latest outage, problems and issue reports in Craghead and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • jackbnufc Jack Bell (@jackbnufc) reported from Newburn, England

    BT with the worst broadcast from presenters, commentators and broadcast itself (sound and video) woeful! #BTSport #MCINEW

  • paulmac708 Paul Mackie (@paulmac708) reported from Consett, England

    @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • yeritchie Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England

    @btsport Why is the stream buffering on Android?? Never had issue before.

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • Martin756901511 Teddy (@Martin756901511) reported from Newcastle upon Tyne, England

    Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

  • yescansdo ℒℰℰ😷 (@yescansdo) reported from Gateshead, England

    Why they showing slow mo of the palace player getting slapped in the ****, and calling it a ‘tickle’ hahaha @btsport

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Harlow Hill, England

    Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • AdamBygate Adam Bygate (@AdamBygate) reported from Rowlands Gill, England

    Nothing worse when a player dives and the commentators say "they won a foul" .. you are part of the problem @btsport

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Robertson784 Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @bt_uk My Internet is shocking! And this is after you sent me an email to say it's not working properly after an engineer was out!?! 😡Can you please advise?

  • Tobyamori2011 Elizabeth Anne hunt (@Tobyamori2011) reported

    @fiftyminus2 @JanetEBaldwin @BTCare My aunt actually got an BT engineer come into her home and fix the phone yesterday morning. There was a corroded part in a box just inside her front door. My aunt said he was there a long time fixing it. This needed to happen ages ago. No phone between 12/12/22 and 02/01/23

  • isaxrmfc isa (@isaxrmfc) reported

    @Deanok420 @theMadridZone @btsport Just out of curiosity, which team do you support?

  • Dhallamoi Dhallamoi realer jhon law (@Dhallamoi) reported

    @theMadridZone @btsport This mind game will never work. Pep.forget your feelings

  • IdrisYusufAbdu3 Idris Yusuf Abdullahi (@IdrisYusufAbdu3) reported

    @theMadridZone @btsport Jinx doesn't work on us bro

  • JohnCoLakes John Collis (@JohnCoLakes) reported

    @bt_uk I agreed fibre contract with BT in Sept 2022, one week after it became live in my village. Openreach immediately connected an external box to my house, so why am I still waiting for BT to cable it into my home when half the village has been connected for months? Should I cancel?

  • bushmanB25 Trevor Mitchell ¡No pasarán! (@bushmanB25) reported

    @bt_uk I've given you our former telephone number. Exchange was on the 25 November. BT advised before that date to cancel phone and WiFi. We do not have any BT services now we are abroad. Former address 19 Cowper Gardens Wallington SM6 9RN. Concerned you still concider us a customer

  • skiathospurs colin (@skiathospurs) reported

    @VOD_Alex_ @bt_uk They live in a mobile deadzone,move rooms,you lose signal,so wifi,3/4g essential.Been having problems still 4 months later,engineer came they were running off a neighbours line,all the time,he had to go to a junction box up the road and reroute everything.

  • qprs_fault Wilting 🇺🇦 (@qprs_fault) reported

    @bt_uk Hi BT Group. Can you direct me to someone who can help me with regarding an issue with a disused BT callbox. The link on your website goes nowhere. Thanks

  • aq_ Amaan Q (@aq_) reported

    Hi @bt_uk, I was auto-informed today my complaint has been closed, but BT have not informed me of any resolution. I have also been sent a bill for 'termination fee' which I was re-assured I wouldn't. And I still don't have broadband. So why is the complaint closed?