BT (British Telecom) Outage Report in Craghead, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Craghead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Craghead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Craghead, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington, Stanley, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 10 days ago |
|
Gateshead
|
Internet | 11 days ago |
|
Newcastle upon Tyne
|
Phone | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Washington
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Craghead, England
Latest outage, problems and issue reports in Craghead and nearby locations:
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Andy burness (@Andyburness2) reported from Longbenton, England@btsport Turn ur phone on silent u stupid old prick
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Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Julie Gallagher (@JulieGal1234) reported from Longbenton, England@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Steve Wallwork (@stevewallwork) reported from Annfield Plain, England@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England@bt_uk My phone network is EE
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Alastair Smith (@baldymanali) reported from Gateshead, England@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Stuart Wannop (@QlikStu) reported from Walker Gate, England@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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heather potts (@heatherpott) reported from Walker Gate, England@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Tayler (@taylersant) reported from Newburn, England@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Tim Harding (@timhardinguk) reported from Whitburn, England@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JET (@JetArtois) reported@BTCare Can you cancel of NowTV package via the MyBT app?
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Kevin Muldoon (@KevinMuldoon) reported@bt_uk can I arrange for someone to call me. You overcharged my account. No one answers calls on the helpline and the support via the chat box is useless (They said they'd call then later advised they're not allowed).
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Daniel Ⓥ (@Daniel_Eski) reported@bt_uk Hey, yeah, everything seems to be fine now. I got the reminder email. Don't know why I never got last quarters reminder though. Thanks
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Emma Norman (@mrsemmanorman) reported@bt_uk I’ve got issues with parents trying to use codes but the username and password isn’t recognised. Can you help?!
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Bad4Business (@BusinessBad4) reported@btbusinesscare Hello BT. Once again we have an issue but cannot find a single support channel. How do I get support from BT?
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ASHY 🏆 (@AshyyAFC) reported@AFCShiney @AFC__Tom @bt_uk BT sucks but I'm stuck with it in my area
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dan (@dantheman19970) reported@bramblesong @bt_uk Try customer service then hopefully you get the answer soon mate :)
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Paul Killingley (@PaulKillingley) reported@btbusinesscare Are there any network issues? We currently have problems in South Leicestershire.
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kels c (@12Clarkey_) reported@bt_uk Funnily enough I was supposed to have a call Monday. That never arrived and a text was sent instead. So can I be given a time of when I will be called? I’m teaching live lessons so ideally need to know.
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Dan Goodwin (@DanGoodwin_) reportedBeen without broadband for 8 days now @bt_uk .. 3rd engineer scheduled for yesterday who never turned up, another engineer scheduled for Thursday (that’ll be 10 days with no service) .. You know the fault is external, you know what’s required to fix - why is it taking so long?