Is BT (British Telecom) having an outage in Craghead, County Durham, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Some problems detected at BT (British Telecom)

BT (British Telecom) in Craghead, County Durham, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Craghead, County Durham, England

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (52.36%)
  • Phone (25.00%)
  • E-mail (8.27%)
  • Wi-fi (7.68%)
  • Total Blackout (3.94%)
  • TV (2.76%)

BT (British Telecom) Outage Map Near Craghead, County Durham, England

BT (British Telecom) in Craghead, County Durham, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Craghead, County Durham, England

Latest outage, problems and issue reports in Craghead, County Durham, England and nearby locations:
  • Brian_McLachlan
    Brian McLachlan (@Brian_McLachlan) reported from Durham, England

    @BTCare I’ve viewed bill online. And for some reason unbeknown to me the bill has increased by £21 a month. The online team were very unhelpful and just ended online chat without me being able to respond or ask questions. They were taking 10 minutes at a time to reply. Terrible CS

  • GlenProctor1988
    Glen Proctor (@GlenProctor1988) reported from Sunderland Bridge, England

    @OscarJCMedia @bt_uk @BTCare @SkyUK internet but they use the @bt_uk lines, probably explains it... Constantly have to go onto 4G cause broadband is that bad!

  • officialrickb
    Richard Butler (@officialrickb) reported from Longbenton, England

    The women conducting the post match interviews on @btsport is a clear case of tokenism. Clueless and amateurish. Puts the case for women in football back 10 years. Awful

  • fromthefell
    Vicky Collins-Cooper (@fromthefell) reported from Durham, England

    @BTCare Internet is down in Durham. BT homepage showing no fault on line but connection has been intermittent for the last 24 hours 😞 Restarting hub does not work.

  • Risoco007
    🏁Risoco Joinery🏁 (@Risoco007) reported from Annfield Plain, England

    @BTCare This root was tried 2 weeks ago with no solution I done with talking to bt its action time.!

  • Risoco007
    🏁Risoco Joinery🏁 (@Risoco007) reported from Annfield Plain, England

    @BTCare Obviously @BTCare don't really care at all. So long then you will never grace a property of mine again.

  • Risoco007
    🏁Risoco Joinery🏁 (@Risoco007) reported from Annfield Plain, England

    @BTCare It won't even load on WiFi too slow.

  • robbiecoils
    Robbie Coils (@robbiecoils) reported from Witton Gilbert, England

    @btsport your punditry is ******* terrible, biased and one sided. You ******* bunch of nonces

  • AlanStewart_NE
    Alan Stewart (@AlanStewart_NE) reported from Newcastle upon Tyne, England

    @btsport @BBCSport @NUFC @BBCMOTD this is the most horrid and horrid time to be toon fan. Ashley has GOT TO GO. He’s draining every breath out of this club. He’s a parasite. An evil parasite. #Ashleyout #ifrafagoeswego #nufc

  • Ragmansball
    Jamie Rodgers (@Ragmansball) reported from Newcastle upon Tyne, England

    @BTCare is there an issue with BT mobile in Newcastle area.. Lost all signal few hours bk and never had it since??

  • robaustinn
    Rob Austin #FBPE (@robaustinn) reported from Newcastle upon Tyne, England

    Urgh! Internet cut out an hour ago! the biggest issue is my smart bulbs won’t go off. #alexa not working either! @BTCare

  • eddygraham39
    Eddy39 (@eddygraham39) reported from Craghead, England

    @BTCare I’ve agreed to pay £200 on 21/9 debt will be coming down. What’s irresponsible is a member of your staff telling lies.

  • eddygraham39
    Eddy39 (@eddygraham39) reported from Craghead, England

    @BTCare That’s not the case. First of all paul hasn’t been working with me since 2017? He also has failed to call me to get payments as agreed (I have memory loss he agreed to call me) I’ve rang him several times never returns call. He is telling lies. Check and you’ll see

  • pyouldie
    Paul Youlden (@pyouldie) reported from Boldon Colliery, England

    @BTCare I hope so but not confident as I have been lied to twice already No idea when I will get an update Call centre said 2 more days at least but not optimistic. Terrible service

  • pyouldie
    Paul Youlden (@pyouldie) reported from Boldon Colliery, England

    @BTCare I hope it has but been lied to twice already. No idea when I will get an update. No confidence you know what you are doing. VOL013-327165938565, VOL055599857292 , VOL0555998572922705. Please escalate for swift fix.

  • nlittle1892
    Norman Little (@nlittle1892) reported from South Shields, England

    @mrjakehumphrey @btsport The worst thing is Ashley has dragged the passion out of the fans. Fans now turn up out of obligation rather than any excitement of going to the match. The neglect of the facilities is shameful, spurs spent £250m in 10 years on theirs, Newcastle spent £10m in same time.

  • H3nno59
    Michael Henson (@H3nno59) reported from Durham, England

    @BTCare I have never had a video buffer since I took infinity 2 unlimited. BUT WAIT... I now get video buffering since I signed up for broadband plus or whatever it’s called. I get knocked out of YouTube after 2 clips. Not happy. Sometimes my speed plummets also. What’s going on?

  • liam_hedgecock
    Liam Hedgecock (@liam_hedgecock) reported from Wallsend, England

    @btsport @EE Any idea when you will have your casting problem sorted out for ‘BT Sport on EE’ customers?

  • H3nno59
    Michael Henson (@H3nno59) reported from Belmont, England

    @BTCare I have major speed issues with my broadband since upgrading to super-dooper + It used to be superb and now it’s poor at best. I would call you but I don’t think I have enough time left in my life to hang on the phone.

  • DWHolmes230778
    David Holmes (@DWHolmes230778) reported from Prudhoe, England

    @BTCare Terrible customer service I have now had both my telephone line and broadband shut off even though I pay my bills and BT have made the mistakes. I have not even had a case manager call me despite several reminders to them. To top it all off I am offered a £40 credit joke

  • w1ght
    Brad Wight (@w1ght) reported from Spennymoor, England

    @6diddy6 @BBCMOTD @btsport @NUFC @NUFC_1980_1994 @chriswaddle93 Aye 3-0 down now. Good save by Kevin Carr who became a copper and give me and me mate a bollocking for making a racket playing SPOT against an old folks home.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • cathy867
    Catherine Newman (@cathy867) reported

    @BTCare apparently there is an outage on mobile which is going to take 24-48 hours to resolve. Totally unacceptable!!

  • mrgeorgearcher
    George Archer (@mrgeorgearcher) reported

    @BTCare my broadband drops out every time it rains. Given that I live in England, this is a big problem. Please help!

  • danconnor1985
    Dan (@danconnor1985) reported

    @jamieson_alan @SkySports @btsport Never seen any that kind of chat

  • BeveridgeGraham
    Graham Beveridge (@BeveridgeGraham) reported

    @BTCare 001125878520. Impersonating BT with a so called Problem on my line. Just hung up after questioning them

  • davlorn73
    Davy (@davlorn73) reported

    @CaroleInnes0 @stephencraigan @ScotlandSky @btsport Actually quite a stupid comment that

  • tonyflynn1208
    Tony Flynn (@tonyflynn1208) reported

    @BTCare I will take that chance. Your service has been shambolic and I don’t have the time to sort out your mess

  • Meshy_P
    Meshy P (@Meshy_P) reported

    @BTCare They’ve confirmed receipt of it so that’s down to them. There’s not really much point asking have they/have I. The request had been made and BT have not adhered to the timeframes set by the ICO.

  • tonyflynn1208
    Tony Flynn (@tonyflynn1208) reported

    @BTCare Sure someone will cancel it when I don’t pay bill

  • grahamburgess
    Graham Burgess (@grahamburgess) reported

    @Stefan34558766 @bt_uk To be fair, @SkyUK have good customer service. And are MUCH cheaper than @BTCare @bt_uk

  • tonyflynn1208
    Tony Flynn (@tonyflynn1208) reported

    @BTCare I cant so you better cancel the appointment and Broadband order. I had day off yesterday and can’t do another one because you decide to cancel appointment on a whim