BT (British Telecom) Outage in Brierley Hill, Dudley, England

@denkmit @tommyhill33 @btsport @btsportmotogp Only problem is you don’t get @suziperry with the MotoGP video pass 🤣 #FirstWorldProblems

Hey @btbusinesscare how come ak only getting 20/5 down instead of my 70/20

Sorry @btsport but every time you ask an official his opinion on a controversial issue in game it just confirms my very low view of them. For such a simple game they make it so complicated #SCHMCI

@SteevoSteevo19 @btsport @SkySports Jenas, Harry & Hoddle. BT treat us like one of the big boys whereas Sky is overloaded with dull, salty ex-gooners

@GaryTaylor67 @virginmedia @btsport This is too late I appreciate but to answer your question, I am a @virginmedia customer with a @btsport subscription and it appears the answer, despite this, is to join @SkyUK as soon as you can

@BTBusiness @btbusinesscare Well all I can say is what an absolute shambles! The worst in customer service. Pushed from one to another and still not resolved. USELESS. #bt #btbusiness #btlocalbusiness #btmobile

@BTCare Yes they are. The router is a hub 5 and it’s blue but there’s no internet connection on phone or laptop. Don’t know if it’s a general problem or our router. Tried resetting, etc no joy

@petbro1 @btsport Well, considering I am disabled and have had dealings with those people, I have little sympathy. And no, I've never made a mistake. I'm perfect! :P

@BTCare I appreciate that is what should be happening Claire...but sorry it is not actually what is happening...10 days..closing the fault cases without checking fault fixed, blaming Open Reach, failing to call when promised...I have just read the BT customer service code of practice 🤯

@BTCare You closed... our original complaint VOL013-337703979566 without even checking it was fixed ...so angry...now had to open a second case and yet still no phone, broadband or Wi-fi TV for 10 day’s now

@Anth_SmithWells @BTCare Wouldn't use BT again if they offered to pay me. Worst customer service I've experienced in my life.

@BTCare Really poor service on Home Broadband - why c ant you resolve

@BTCare VOLO55 5191590800232 is the complaint reference. There must have been 5+ call backs that either don’t happen or happen at a different time to when promised

@BTCare is it impossible to receive a call back when promised? Even a call back would be nice at times! I’ve had an outstanding complaint that has been going on for weeks. Don’t you have a responsibility to resolve it in a specific timeframe?

@mrjakehumphrey @btsport how has nobody mentioned in the build up or asked poch if he is worried vorm will be targeted because he is dodgy and very poor?? #COYS

@BTCare SHIT SHIT SERVICES

@BTCare I understand all that's been done but it's a 24 hour journey,going back and forth. It's not a quick fix solution,to many obstacles.

@BTCare Your bt engineer because of the quality of his expertise he was able to instruct me on how he was going to solve problem. I have now got 64mp. My point is getting to the point solving .I don't think there is enough investment in the infrastructure.

@scottnicholls78 @btsport @SpeedwayGP Great that people are talking about speedway but for the wrong reasons sadly.....ref should never officiate again. Tai will be pumped up now to go on and win the title.

@simmo844 @BTCare Swerve them ASAP Simmo. Awful company

@btsport answer to #punchandjudy fletch & Mac absolutely shit @btsportfootball

@BTCare Yes we do . There is a lot people complaining about the speed of so called fibre down are our road . It’s none existent

Brilliant, so @btsport have lost the rights to show NBA Basketball. What a crock of shit. Guess I’m just going to have to move over to California instead now #BTSports #NBA

@btsport Fuck you mcmanamanamnan say something negative now ya twat #wwfc #WolvesAyWe

@btsport Fuck you mcmanamanamnan say something negative now ya twat

One set peice is all @Everton did with 11v11 and yes @Wolves didn't offer much either but @btsport @DFletcherSport and Inspector Gadget have gone on like Everton were giving us a lesson! It was a poor watch from both sides but I just hate one sided commentators! Scouse twat!

@BTCare Kevin, I’ve raised a fault every possible way I can, appealing customer service.

@BTCare Can I speak to someone about this please in the meantime? The OpenReach survey is for a new development across the road. In the meantime they just need to run a cable from an existing post that already serves my next door neighbour. Fairly sure someone is confusing the 2 issues?

@bt_uk @BTCare Someone told my mum he would ring back today to sort an ongoing fault we’ve been dealing with regarding our wifi hub, and your help desk has been useless. No closer to sorting the problem and it’s already charged us over £100 for wifi we haven’t used.

@frankwarren_tv @Tyson_Fury @btsport Hope he takes it seriously this time. The last fight was a joke and his stupid antics really put me off, if it continues then he wouldn’t be worth watching. He has the skills and we want to see them, come on Fury be the fighter you can be and not the clown.

@BTCare please could you sort out a complaint for me? Managed to get cut off half way through a call to an overseas call centre and now on hold again.

@BTCare no call as promised from my complaint handler. It's an absolute joke. Do I now take my business elsewhere? The line is up and running. I'm sure there are plenty of other providers who would be only too happy to take some money off me.

@btsport @BT Why bother recording a programme when the previous one over runs? I recorded True Grit that aired straight after the Speedway Grand Prix and it recorded only half an hour? You're quick enough upping prices but can't solve a little issue like this! PATHETIC!

@BTCare Unfortunately I can’t check as won’t load - connection very poor. I have sent a DM with our postcode.

@BTCare This is the charge that you stated I had been informed about many times but in reality was only first mentioned to me by my complaint case handler last Thursday. I am neither senile or a liar.

@BTCare great customer service from one of your colleagues this evening. Feel free to DM me for more details as I didn’t get the chos name. Deserves a pat on the back however #CustomerService

@BTCare Your customer service is absolutely dire. I have never experienced anything like this level of incompetence in my entire life.

@BTCare My landline is totally dead, I rang your Fault line & was told there was no fault, however, there are problems in the area that I know of & my neighbour is expiercing the same problems, please help..

@saddler_andy @bt_uk @BTCare Mate my Mom had this for about 4 days, she had to have a new router, hate to be bearer of bad news

@EddCooke1 @BTCare Had so much shit with them for about 4 years. Complete disgrace. Total incompetence as a company. The customer service was borderline embarrassing

@AtentionSpanLtd @bt_uk @BTCare @BTGroup Gawd that's awful. Since this melt down heard so many complaints! Any recommendations for a decent service?

@BTCare order VOL013-297438069130. So after 3 surveys, 3 days holiday, 1 abandoned visit and £150 in mobile data charges I have an engineer coming today before 1pm to install my line for an order placed 1st May. He's just called to say he's runnibg late. Diabolical service.

ESPN coverage of basketball is absolutely iconic and elite levels from the shit @SkySports produces. @btsport I beg you get NBA back

@PLComms Clowns (plcomms that is) You killing football with sky, btsport and all that crap

@ASpicer86 @ultimateboxxer @btsport **** it. Go on I'm in. I'll book it off if I need too 🙌🏾

@srbtennisclub @MiamiOpen @btsport Very Poor Attendance!!

@ianknott_13 @btsportufc @btsport Chances are it was a diaretic,he had a massive weight cut going down to fight cejudo

@RaymondMuzembe @btsportufc @btsport bad weight cut th

@btsportufc @btsport Relinquished it so it doesn’t go down as him being stripped

@btsportufc @btsport You mean to tell us Cejudo startched him even though he was juicing. Damn TJ

@btbusinesscare Thanks, but this doesn't help with what is supposed to be an emergency re-connection

@btbusinesscare No, we had a complaint which has now been closed by BT