BT (British Telecom) Outage Report in Alne, North Yorkshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Alne, North Yorkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: York and Knaresborough.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| Knaresborough |
Internet | |
| Knaresborough |
Wi-fi | |
| Knaresborough |
Internet | |
| Knaresborough |
Internet | |
| Knaresborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Alne, England
Latest outage, problems and issue reports in Alne and nearby locations:
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!
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Oliver Dale
(@OliverD1999) reported
from
York, England
@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
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Tom Power
(@elpowereo) reported
from
Knaresborough, England
The commentary in BTsport is pretty bloody terrible....it needs an comical alternative to make it more interesting
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Simon Woodward
(@drsimonwoodward) reported
from
York, England
@bt_uk Appallingly slow wifi from you guys in York, I'm afraid. Thinking of changing provider because you don't seem to be bothered
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Charlotte Murray
(@CharleyBeene) reported
from
Copmanthorpe, England
@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
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Mike
(@MBKirton) reported
from
York, England
Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal
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Stuart Winder
(@Stav74) reported
from
Boroughbridge, England
@bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk I phoned them. Again not willing to help!!
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John Ward
(@JohnMartinWard) reported
from
Ripon, England
@J_Strudwick @Jamken22 @btsport I had the same problem - try to watch a different BT channel (I picked Rugby), then once logged in switch back to footie - all ok.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!
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Matt Atkinson
(@MattAtko) reported
from
York, England
@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
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kerry_l6
(@kerrylakey7) reported
from
Fulford, England
@btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..
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Ștefan Iaonco
(@DeExilio) reported
from
Copmanthorpe, England
Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted
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Mike Dutton
(@MikeGiantsRL) reported
from
York, England
@bt_uk having issues in YO30 area with broadband , Wife is at home trying to report the issue via the app which is proving difficult
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Simon Woodward
(@drsimonwoodward) reported
from
York, England
@bt_uk Your network just doesn’t have the capacity to deal with demand on the south side of York - lots of people on the development have the same problem
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Sue Helmont
(@susan_helmont) reported
from
York, England
@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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Jack Hill
(@jack_hill88) reported
from
Skelton, England
**** off Jermaine Jenas. There’s your opinion and the letter of the law. Contrary to belief there’s a difference #btsport #NEWMCI
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No.21 York
(@No21York) reported
from
York, England
@bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628
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Phil Marsland
(@FulfordPhil) reported
from
York, England
@bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MC G-Tek
(@mcgtek) reported
@bt_uk How do you lot sleep at night? You expect me to pay nearly £600 because you say I'm breaking my contract. I told you to cancel the contract when I was still in my cooling off period! Your calls are recorded, so why don't you find the recording?
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Richard Mincher
(@Rmincher) reported
@bt_uk We pay for BT internet, is this not your product? Also, hilariously we’ve been trying to also purchase BT Sport but are unable to! Any chance you would like to help us purchase more from your brand?
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Owen Sadler
(@OSadler3) reported
@bt_uk I never post anything on here but there's a first for everything. The service I have received from BT is absolutely appalling. I moved into my house at the start of February. I still have no Internet. The router that was supplied by bt does not work and not one of your
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Daniel Morgan
(@schmurg) reported
@bt_uk having major broadband issues working from home can't do anything but browse Web but need to be. Bale to take calls
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RipperMan OTP
(@RippermanGrime) reported
@bt_uk are actually the worst
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Peter Charles
(@omitbdf) reported
@NigeWhite @bt_care I’ll just leave answerphone on and with caller display can decide who to answer. Given that this is now a big problem, you would think @BTCare would have a solution that did not involve buying a new phone. I have been able to block on my mobile for years.
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Stuart Millard
(@Stuart_H21) reported
from
West Bromwich, England
Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻
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David Harper
(@DavidHarperTV) reported
Do @bt_uk intentionally make it almost impossible to pay your bill over the phone? I think they do, so you sign up to direct debit! Bad line to India, confusion, cut off, won’t take a certain card & constantly asking the same questions.
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Blaze
(@BlazeTheFox) reported
@bt_uk I'm so sick and tired of this bullshit from you guys. I'm genuinely considering looking into legal action at this point because in 12 years with you guys we've never once had a stable connection. I'm beyond fed up with you
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Trafficwatch NI
(@TrafficwatchNI) reported
UPDATE #CoLondonderry collapsed @bt_uk manhole lid on A2 #Ballykelly Road heading into Ballykelly on #Derry bound lane - @deptinfra Roads Staff are now at incident making it safe until BT can attend and make a permanent repair (08;10)