BT (British Telecom)

BT (British Telecom) Outage Report in Alne, North Yorkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alne, North Yorkshire, England 12/14/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alne, North Yorkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: York and Knaresborough.

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City Problem Type Report Time
United KingdomYork Internet
United KingdomKnaresborough Internet
United KingdomKnaresborough Wi-fi
United KingdomKnaresborough Internet
United KingdomKnaresborough Internet
United KingdomKnaresborough Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alne, England

Latest outage, problems and issue reports in Alne and nearby locations:

  • No21York No.21 York (@No21York) reported from York, England

    @bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

  • Oldplummy Vik (@Oldplummy) reported from York, England

    @TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk

  • MattAtko Matt Atkinson (@MattAtko) reported from York, England

    @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

  • Stav74 Stuart Winder (@Stav74) reported from Boroughbridge, England

    @bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞

  • oneshortarm Joanne Olsen she/her (@oneshortarm) reported from York, England

    @bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!

  • thompa101 Carl Thompson (@thompa101) reported from York, England

    So, @bt_uk sent me, unasked for, WiFi router that I don't need. Two days later a returns bag. Don't return get a £50+ charge! All coms by email/mms. You doing this with everyone? Looks a lot like moneymaking scam... Especially for the old. Poor show.

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.

  • MBKirton Mike (@MBKirton) reported from York, England

    Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc

  • RichTheRed252 RichSC (@RichTheRed252) reported from Earswick, England

    Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt

  • susan_helmont Sue Helmont (@susan_helmont) reported from York, England

    @bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

  • shakenNstirred Andy Wright (@shakenNstirred) reported from Tockwith, England

    @bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.

  • MBKirton Mike (@MBKirton) reported from York, England

    Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal

  • MBKirton Mike (@MBKirton) reported from York, England

    If you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport

  • richardmparr Richard Parr (@richardmparr) reported from Wetherby, England

    @bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

  • OliverD1999 Oliver Dale (@OliverD1999) reported from York, England

    @bt_uk no internet here in York for over 30 minutes! Is there an issue here?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Adamski43677438 Adamski (@Adamski43677438) reported

    @ODennismccann @BTSportBoxing @btsport Matos has lost 3 of his last 4. Poor match making again Franky boy.

  • calumleary Calum Leary (@calumleary) reported

    @BTCare so i used your service today to try and fix a broadband problem and renew my contract with you but after speaking to an agent, being put on hold for 25mins and then to be hung up on i think i’ll go somewhere else thanks!!!! SHOCKING!!! #noloyaltyforlongtimecustomers

  • Adamjw1980 Adam (@Adamjw1980) reported

    @Stephen61090704 @bt_uk No, have put a complaint through with BT and am waiting a deadlock letter cos they are awful. The issues arise with EE, BT and openreach all blaming the others and not taking any responsibility

  • natalie_banton Natalie Banton (@natalie_banton) reported

    @bt_uk Thanks for your help. Unfortunately broadband still not working. As I don't wanna wait two weeks for an engineer, I'm hoping it fixes itself. 🤞🏻

  • baggies81 Helen (@baggies81) reported

    @bt_uk Thanks very much for replying, but she contacted customer service and the issue is resolved.

  • redliz Liz (@redliz) reported

    Cheeky ***** @bt_uk want best part of £300 to cancel my contract ...I wouldn't mind but their service has been absolutely awful....talk about pissing through the letterbox then asking how far it went!

  • MutantKeyboard Paul Knight (@MutantKeyboard) reported

    @bt_uk I don't have a problem with @bt_uk I have a problem with @SkyUK

  • natalie_banton Natalie Banton (@natalie_banton) reported

    @bt_uk I did text and it didn't help at all. 🙁

  • thepaulgreen14 Paul Green (@thepaulgreen14) reported

    @bt_uk Hi I have recently moved house and was told by BT to take my router with me. I now have the internet at my new home but my Maps Apps think I still live at the old address because I am using the old router. How can I fix this?

  • JurgensChamps AndyRobbo (@JurgensChamps) reported

    @bt_uk Watching games on BT Ultimate with bt broadband and it still goes off 3 or 4 times every match. Highly recommend not to switch to BT. Their WiFi is terrible too. Complained loads & they just try and sell you the WiFi disc for loads of money. Stay away.