BT (British Telecom)

BT (British Telecom) outages and service status in Alne, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Alne, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Alne, England

The most recent BT (British Telecom) outage reports came from the following cities: Knaresborough.

Community Discussion

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BT (British Telecom) Issues Reports Near Alne, England

Latest outage, problems and issue reports in Alne and nearby locations:

  • elpowereo
    Tom Power (@elpowereo) reported from Knaresborough, England

    The commentary in BTsport is pretty bloody terrible....it needs an comical alternative to make it more interesting

  • DeExilio
    Ștefan Iaonco (@DeExilio) reported from Copmanthorpe, England

    Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted

  • Oldplummy
    Vik (@Oldplummy) reported from York, England

    @TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk

  • oneshortarm
    Joanne Olsen she/her (@oneshortarm) reported from York, England

    @bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!

  • drsimonwoodward
    Simon Woodward (@drsimonwoodward) reported from York, England

    @bt_uk Appallingly slow wifi from you guys in York, I'm afraid. Thinking of changing provider because you don't seem to be bothered

  • stevegaughan1
    Christmas StEve (@stevegaughan1) reported from York, England

    @bt_uk “Further help” ?! I’m in need of an internet service that works. I now have work meetings and client appointments that I have to cancel. I am unable to work for FOUR days. That’s going to have a huge impact. And I’m paying for a service that I’m not receiving !

  • FulfordPhil
    Phil Marsland (@FulfordPhil) reported from York, England

    @bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.

  • OliverD1999
    Oliver Dale (@OliverD1999) reported from York, England

    @bt_uk no internet here in York for over 30 minutes! Is there an issue here?

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

  • kerrylakey7
    kerry_l6 (@kerrylakey7) reported from Fulford, England

    @btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..

  • NM_Mum
    New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.

  • susan_helmont
    Sue Helmont (@susan_helmont) reported from York, England

    @bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

  • MikeGiantsRL
    Mike Dutton (@MikeGiantsRL) reported from York, England

    @bt_uk having issues in YO30 area with broadband , Wife is at home trying to report the issue via the app which is proving difficult

  • drsimonwoodward
    Simon Woodward (@drsimonwoodward) reported from York, England

    @bt_uk Your network just doesn’t have the capacity to deal with demand on the south side of York - lots of people on the development have the same problem

  • adele_hartley
    Adele Hartley (@adele_hartley) reported from York, England

    @BTCare We have had months of internet dropping in and out, slow soeeds and often no broadband at all. After at least 8 engineer visits, several no shows, hours dealing with it (even on our holiday) BT cannot fix it but won’t terminate our contract without fees!!!!!

  • CharleyBeene
    Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England

    @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

  • MattAtko
    Matt Atkinson (@MattAtko) reported from York, England

    @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • grantjarvis666
    JARVIS (@grantjarvis666) reported

    @bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!

  • Rosiecat2
    Angry Bird Flies 💙 (@Rosiecat2) reported

    @btbusinesscare Hi I followed that link but there is no way at all to report my problem. MS 365 is not even listed. I need the product key (which we are paying you for!) to keep the program active. Please send me a number for someone I can speak to.

  • benjaminpooleok
    Ben (@benjaminpooleok) reported

    @btbusinesscare Don't bother awful company

  • zahidk
    Zahid K (@zahidk) reported

    @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

  • cbehaviourist
    The Canine Behaviourist (@cbehaviourist) reported

    .@bt_uk My broadband is down, my neighbours are fine. My wife needs it for work. No way to contact BT by phone. Fault registered - won't look until next week. Appalling service as usual.

  • OnThe4and
    Rory MacLeod (@OnThe4and) reported

    @btbusinesscare Thanks Engineer due tomorrow.. it’s been a problem on/off for 2-3 weeks but being a dental surgery my BT line is my important one.. I have a separate line though

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    @bt_uk Your detection system says everything is ok, clearly it is not. Means I’m going to have to speak to your normally incompetent tech support since my open reach box was accidentally wired up to neighbours when development built. Literally had enough.

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    @bt_uk Neighbours have same problem. Despite your test saying nothing wrong with line - USELESS BT

  • FranPlimmer
    Francesca Plimmer (@FranPlimmer) reported

    @btbusinesscare 4G box hasn’t worked. What do you suggest we do now ? We are going into another week with no internet. Appalling customer service.

  • Sudo_1962
    susie dolphin (@Sudo_1962) reported

    After almost a month since our broadband went down and still no sign of a repair. Continually fobbed off by @WeAreOpenreach and @btbusinesscare