BT (British Telecom) Outage Report in Alne, North Yorkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Alne, North Yorkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: York, Knaresborough and Boroughbridge.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| Knaresborough |
Internet | |
| Knaresborough |
Wi-fi | |
| Knaresborough |
Internet | |
| Knaresborough |
Internet | |
| Knaresborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Alne, England
Latest outage, problems and issue reports in Alne and nearby locations:
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.
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Mike Dutton
(@MikeGiantsRL) reported
from
York, England
@bt_uk having issues in YO30 area with broadband , Wife is at home trying to report the issue via the app which is proving difficult
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Matt Atkinson
(@MattAtko) reported
from
York, England
@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.
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No.21 York
(@No21York) reported
from
York, England
@bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628
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Mike
(@MBKirton) reported
from
York, England
Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!
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Phil Marsland
(@FulfordPhil) reported
from
York, England
@bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.
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Oliver Dale
(@OliverD1999) reported
from
York, England
@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
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Mike
(@MBKirton) reported
from
York, England
Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal
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Stuart Winder
(@Stav74) reported
from
Boroughbridge, England
@bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞
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Sue Helmont
(@susan_helmont) reported
from
York, England
@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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Charlotte Murray
(@CharleyBeene) reported
from
Copmanthorpe, England
@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
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Simon Woodward
(@drsimonwoodward) reported
from
York, England
@bt_uk Your network just doesn’t have the capacity to deal with demand on the south side of York - lots of people on the development have the same problem
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk I phoned them. Again not willing to help!!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!
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kerry_l6
(@kerrylakey7) reported
from
Fulford, England
@btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..
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Richard Parr
(@richardmparr) reported
from
Wetherby, England
@bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED
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Ștefan Iaonco
(@DeExilio) reported
from
Copmanthorpe, England
Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sid_Da_Boss
(@SkiddySid) reported
@Team_M_T @bt_uk 💯 facts! We in the same boat, I joined over a week ago and haven't had no services ever since! @BT_uk what's the point in boasting about call answering stats, let's talk about KPI's measured against service delivery!
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AM
(@itsmeitsmeandy) reported
@bt_uk hope they dont rely on bttv to help beat their loneliness cause if they are anything like me they will be throwing their remotes at the wall in fustration off such a dreadful service
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Nicky Hains
(@Nickyhains) reported
@bt_uk It’s far too late for help at this stage , you are the 5th person who has promised me help. I am going to cancel. Not that there appears to be anything to cancel!
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Bantam Menace 🇪🇺🇬🇧3.5%
(@neilhwilliams) reported
@bt_uk Define reliable. Every ******* piece of kit drops off this pile of ****, constantly. Laptops, phones, tv sticks, smart speakers. Everything.
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Kate Taylor
(@plymouthkate) reported
@bt_uk So why was I even offered the option of delivery to another address by BT? Along with £15 credit on our account for the inconvenience? And there's really nothing you can do? Will be calling to cancel my service tomorrow in that case.
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AM
(@itsmeitsmeandy) reported
@bt_uk omg seriously having suffered a factory reset within 2 mins i got a crash i will dm my address cause i am with holding the cost of tv charge cause i dont have a tv service dont give a fxxk anymore had enough of this crap
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Ho Citos 🍋
(@CitosHo) reported
Listening on radio, makes a change to hear real fans reaction to the match in real time instead of fake taped crap on BTsport/Sky #EVEMUN
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Jacqueline
(@jackypat) reported
@bt_uk A reply from a Local openreach engineer. Looks like a dslam card has gone down and will affect most people on fttc broadband from all providers. I'll get on the case at 0800 and see whats going on
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Elaine Skidmore
(@ElSkidders) reported
@bt_uk broadband down here. Is there an issue in Cambridge?
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Michael Crawford
(@MickV) reported
@bt_uk I’ve been waiting almost two months for my broadband. I’ve been lied to multiple times be different people in your organisation. Today work was to be carried out. It wasn’t. You customer relations team was to call me and hasn’t. Who can I talk to about service.