BT (British Telecom)

BT (British Telecom) outages and service status in Alne, England

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Alne, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Alne, England

The most recent BT (British Telecom) outage reports came from the following cities: Knaresborough.

CityProblem TypeReport Time
Knaresborough Internet 1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near Alne, England

Latest outage, problems and issue reports in Alne and nearby locations:

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

  • oneshortarm
    Joanne Olsen she/her (@oneshortarm) reported from York, England

    @bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

  • MBKirton
    Mike (@MBKirton) reported from York, England

    Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal

  • NM_Mum
    New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.

  • FulfordPhil
    Phil Marsland (@FulfordPhil) reported from York, England

    @bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.

  • stevegaughan1
    Christmas StEve (@stevegaughan1) reported from York, England

    @bt_uk “Further help” ?! I’m in need of an internet service that works. I now have work meetings and client appointments that I have to cancel. I am unable to work for FOUR days. That’s going to have a huge impact. And I’m paying for a service that I’m not receiving !

  • richardmparr
    Richard Parr (@richardmparr) reported from Wetherby, England

    @bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable

  • adele_hartley
    Adele Hartley (@adele_hartley) reported from York, England

    @MartinSLewis we’ve had problems with our @bt_uk broadband since 16th April as in slow broadband speed and dropping connection. After at least 8 engineer visits (inc 2 no shows) we’re still in the same position. They won’t terminate our contract without fees!

  • MikeGiantsRL
    Mike Dutton (@MikeGiantsRL) reported from York, England

    @bt_uk having issues in YO30 area with broadband , Wife is at home trying to report the issue via the app which is proving difficult

  • MBKirton
    Mike (@MBKirton) reported from York, England

    If you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport

  • drsimonwoodward
    Simon Woodward (@drsimonwoodward) reported from York, England

    @bt_uk Your network just doesn’t have the capacity to deal with demand on the south side of York - lots of people on the development have the same problem

  • NM_Mum
    New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

  • No21York
    No.21 York (@No21York) reported from York, England

    @bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628

  • drsimonwoodward
    Simon Woodward (@drsimonwoodward) reported from York, England

    @bt_uk Appallingly slow wifi from you guys in York, I'm afraid. Thinking of changing provider because you don't seem to be bothered

  • susan_helmont
    Sue Helmont (@susan_helmont) reported from York, England

    @bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏

  • MattAtko
    Matt Atkinson (@MattAtko) reported from York, England

    @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

  • JohnMartinWard
    John Ward (@JohnMartinWard) reported from Ripon, England

    @J_Strudwick @Jamken22 @btsport I had the same problem - try to watch a different BT channel (I picked Rugby), then once logged in switch back to footie - all ok.

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TashTheBlade
    Tashtheblade (@TashTheBlade) reported

    @bt_uk has an appointment for full fibre booked months Given 8 till 1 slot ,guy turned up at 12 .35 No problem with lad who came,neat and tidy but he's got to box in footpath to find remaining ports all dead. Guy needed to sort is too busy today and will come tomorrow.Poor

  • DanReardon76
    Dan Reardon (@DanReardon76) reported

    Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

  • Lashes_N_Ink
    Amy Lou (@Lashes_N_Ink) reported

    @bt_uk She doesn’t have an account with you. She was going to be a new customer. Seen as you didn’t come to install on the day agreed, and the installation didn’t take place. Surely there’s no chance of her being billed?

  • Staggly
    Paul stagg (@Staggly) reported

    @bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering

  • OwenJBlanche
    Owen (@OwenJBlanche) reported

    @bt_uk what are you guys doing to the internet in yelland so slow and constantly not getting up to the speeds we pay for

  • ScottWeller1974
    Scott Weller (@ScottWeller1974) reported

    @bt_uk Why are you holding me to a contract you can’t even provide the service for ?!

  • dkeight
    David Keight (@dkeight) reported

    @weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.

  • Glo_Thienel
    Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported

    @bt_uk Hi. I have done that, cleared. Called the number which button to press, as it's all about products, not help with online account?

  • IceThunder90
    IceThunder09 (@IceThunder90) reported

    @bt_uk Yea ive tried that but your website is terrible im only getting a pink loading circle and nothing else

  • stockport871
    Stockport871 (@stockport871) reported

    @bt_uk Hello, yesterday I highlighted I needed some extra support and the reasons why are on my account. I had a message to direct message you and you’d get back to me but you haven’t, any chance of hearing anything back? I’m now 8 days over the promised call back from a serious issue.