BT (British Telecom) outages and service status in Alne, England

Problems in the last 24 hours in Alne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alne, England

The most recent BT (British Telecom) outage reports came from the following cities: York.

City	Problem Type	Report Time
York	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Alne, England

Latest outage, problems and issue reports in Alne and nearby locations:

• 
  Phil Marsland (@FulfordPhil) reported 3 minutes ago from York, England

  @bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.

• 
  RichSC (@RichTheRed252) reported 5 minutes ago from Earswick, England

  Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt

• 
  New Malden Mum (@NM_Mum) reported 5 minutes ago from York, England

  @bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.

• 
  Carl Thompson (@thompa101) reported 8 minutes ago from York, England

  So, @bt_uk sent me, unasked for, WiFi router that I don't need. Two days later a returns bag. Don't return get a £50+ charge! All coms by email/mms. You doing this with everyone? Looks a lot like moneymaking scam... Especially for the old. Poor show.

• 
  Mike (@MBKirton) reported 12 minutes ago from York, England

  Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal

• 
  New Malden Mum (@NM_Mum) reported 13 minutes ago from York, England

  @bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.

• 
  Pete Smith (@petes2020) reported 13 minutes ago from Askham Richard, England

  @bt_uk left Sky TV because of high bills and poor service....wanted to add netflix what a going on! Now removed it as I couldn't log in. Waste of time on the phone to customer service 🙄

• 
  Adele Hartley (@adele_hartley) reported 13 minutes ago from York, England

  @BTCare We have had months of internet dropping in and out, slow soeeds and often no broadband at all. After at least 8 engineer visits, several no shows, hours dealing with it (even on our holiday) BT cannot fix it but won’t terminate our contract without fees!!!!!

• 
  Ștefan Iaonco (@DeExilio) reported 20 minutes ago from Copmanthorpe, England

  Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted

• 
  Adele Hartley (@adele_hartley) reported 20 minutes ago from York, England

  @bt_uk Thank you, the new contract we will be moving to closes today so we need to terminate today. I understand the report is required but the engineer will reassure you that the problem cannot be fixed. Surely this can be arranged today

• 
  Vik (@Oldplummy) reported 23 minutes ago from York, England

  @TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk

• 
  Joanne Olsen she/her (@oneshortarm) reported 24 minutes ago from York, England

  @bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!

• 
  John Ward (@JohnMartinWard) reported 25 minutes ago from Ripon, England

  @J_Strudwick @Jamken22 @btsport I had the same problem - try to watch a different BT channel (I picked Rugby), then once logged in switch back to footie - all ok.

• 
  Emily (@emilyneilson22) reported 32 minutes ago from Easingwold, England

  @bt_uk I phoned them. Again not willing to help!!

• 
  Emily (@emilyneilson22) reported 33 minutes ago from Easingwold, England

  @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

• 
  Emily (@emilyneilson22) reported 38 minutes ago from Easingwold, England

  Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

• 
  Mike (@MBKirton) reported 41 minutes ago from York, England

  If you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport

• 
  Christmas StEve (@stevegaughan1) reported 53 minutes ago from York, England

  @bt_uk “Further help” ?! I’m in need of an internet service that works. I now have work meetings and client appointments that I have to cancel. I am unable to work for FOUR days. That’s going to have a huge impact. And I’m paying for a service that I’m not receiving !

• 
  Mike (@MBKirton) reported 54 minutes ago from York, England

  Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc

• 
  Matt Atkinson (@MattAtko) reported 54 minutes ago from York, England

  @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 5 minutes ago

  @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

• 
  Tom Tolkien (@tomtolkien) reported 8 minutes ago

  @bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 10 minutes ago

  If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.

• 
  Richard Latto (@RichardLatto) reported 11 minutes ago

  @bt_uk Hello. Your email seems to be down on browsers. Keep getting the message "Unable to validate the information provided" when trying to login?

• 
  June Marsh (@JuneMar68456333) reported 12 minutes ago

  @bt_uk is bt email down today? No emails received since midnight which is very unusual.

• 
  Norman Wilson (@nwwilson) reported 14 minutes ago

  @bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service 👏👏

• 
  tha Movement Noize Production (@JumaMhlanga) reported 16 minutes ago

  28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

• 
  Michael E (@Michael35427696) reported 21 minutes ago

  @bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?

• 
  Janey Sinnett (@JaneyJaney77) reported 22 minutes ago

  @bt_uk what is going on with btinternet? I can’t access my emails, currently in a lengthy queue for online help

• 
  Jacki (@SportyOsteo) reported 29 minutes ago

  @bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki