BT (British Telecom) Outage Report in Alne, North Yorkshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Alne, England
Latest outage, problems and issue reports in Alne and nearby locations:
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RichSC
(@RichTheRed252) reported
from
Earswick, England
Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt
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Richard Parr
(@richardmparr) reported
from
Wetherby, England
@bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable
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Andy Wright
(@shakenNstirred) reported
from
Tockwith, England
@bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.
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Sue Helmont
(@susan_helmont) reported
from
York, England
@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.
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Oliver Dale
(@OliverD1999) reported
from
York, England
@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
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Matt Atkinson
(@MattAtko) reported
from
York, England
@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
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Stuart Winder
(@Stav74) reported
from
Boroughbridge, England
@bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞
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Mike
(@MBKirton) reported
from
York, England
Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc
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Adele Hartley
(@adele_hartley) reported
from
York, England
@BTCare We have had months of internet dropping in and out, slow soeeds and often no broadband at all. After at least 8 engineer visits, several no shows, hours dealing with it (even on our holiday) BT cannot fix it but won’t terminate our contract without fees!!!!!
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Carl Thompson
(@thompa101) reported
from
York, England
So, @bt_uk sent me, unasked for, WiFi router that I don't need. Two days later a returns bag. Don't return get a £50+ charge! All coms by email/mms. You doing this with everyone? Looks a lot like moneymaking scam... Especially for the old. Poor show.
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Adele Hartley
(@adele_hartley) reported
from
York, England
@bt_uk Thank you, the new contract we will be moving to closes today so we need to terminate today. I understand the report is required but the engineer will reassure you that the problem cannot be fixed. Surely this can be arranged today
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Vik
(@Oldplummy) reported
from
York, England
@TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk
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Mike
(@MBKirton) reported
from
York, England
If you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport
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Mike
(@MBKirton) reported
from
York, England
Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk I phoned them. Again not willing to help!!
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Joanne Olsen she/her
(@oneshortarm) reported
from
York, England
@bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Greene Music 💙 #FBPE
(@johngreenemusic) reported
@BBCSport @skysports @btsport Why are football (soccer) commentators so awful ? When they aren't parroting players names they're telling us the sky is blue or that someone is smiling. IT'S TELEVISION ! I can see FFS. Plus if you're a fan you know the names if not you don't care !
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in klöver
(@inkloverni) reported
@btbusinesscare We have been open for 1 week after 4 months of lockdown. We have no mobile coverage so cannot accept payment. We were supposed to be upgraded next month not disconnected a month early?! We have been on the phone all day and nobody has been able to provide us with a resolution?
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Nic
(@Dawg123Dawg) reported
@bt_uk pick up the phone.... it’s good to talk!! We can then discuss shambolic “service” how you are denying service, causing losses, and many of your errors (don’t have time to run through all)
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Olli!
(@xolliChen) reported
@specutainment @btsport I will never forget that moment when I accidentally turned on this film on my german TV. I ran in circles. ya !!:D
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lvporpr
(@liv_porr) reported
@bt_uk if we’re getting fibre installed in the village does that make the connection worse than it usually is for the internet? (which is bad already lol) asking for a mate x
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Starscream
(@1982Starscream) reported
@bt_uk Hi, the engineer was not able to install my full fibre connection as he said the cable did not extend into my property. He said I would have to wait for the openreach property team to look at a solution and said this could take weeks. Can someone call me to discuss this?
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Workforce Dynamics
(@wf_dynamics) reported
@bt_uk Can I please DM someone to sort out an issue? Having no luck on live chat and phone queues are impossible around work!
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Debbie Hoult
(@DebbieWHoult) reported
@bt_uk my landline went dead 4 May; still not fixed; fix date pushed out DAILY. NOT ACCEPTABLE.
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Customers r Special
(@CustomerSpecial) reported
THE BIG BAD LIE. KNOWING THEY ARE TALKING S*** AS THEY HAVE BEEN MAKING PROMISE AFTER PROMISE, LIE AFTER LIE: "They have the call-back set for that date, things may change and an update may be available sooner. If so, the team will be in touch." @BTCare @bt_global @bt_uk
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Susan Scarrott #3.5% 🇪🇺
(@SueScarrott) reported
@bt_uk Is this parody? I can't even get an AGREED connection. 'Fobbed off'... lied to & reps that haven't got a clue. Complaints a waste of time... as they consider customers to stupid too understand. Promised call backs never happen just 'weekly texts' to say there's a delay. Terrible!