BT (British Telecom) Outage Report in Alne, North Yorkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Alne, North Yorkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: York, Knaresborough and Boroughbridge.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| Knaresborough |
Internet | |
| Knaresborough |
Wi-fi | |
| Knaresborough |
Internet | |
| Knaresborough |
Internet | |
| Knaresborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Alne, England
Latest outage, problems and issue reports in Alne and nearby locations:
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED
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Matt Atkinson
(@MattAtko) reported
from
York, England
@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
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Stuart Winder
(@Stav74) reported
from
Boroughbridge, England
@bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk I phoned them. Again not willing to help!!
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Sue Helmont
(@susan_helmont) reported
from
York, England
@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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Richard Parr
(@richardmparr) reported
from
Wetherby, England
@bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable
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Mike Dutton
(@MikeGiantsRL) reported
from
York, England
@bt_uk having issues in YO30 area with broadband , Wife is at home trying to report the issue via the app which is proving difficult
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Mike
(@MBKirton) reported
from
York, England
Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.
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Ștefan Iaonco
(@DeExilio) reported
from
Copmanthorpe, England
Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted
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kerry_l6
(@kerrylakey7) reported
from
Fulford, England
@btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..
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Simon Woodward
(@drsimonwoodward) reported
from
York, England
@bt_uk Your network just doesn’t have the capacity to deal with demand on the south side of York - lots of people on the development have the same problem
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.
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Charlotte Murray
(@CharleyBeene) reported
from
Copmanthorpe, England
@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
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Mike
(@MBKirton) reported
from
York, England
Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc
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Phil Marsland
(@FulfordPhil) reported
from
York, England
@bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!
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Oliver Dale
(@OliverD1999) reported
from
York, England
@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
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No.21 York
(@No21York) reported
from
York, England
@bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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lisa vann
(@lisajvann) reported
@bt_uk @BTCare just had a phone call from a "jason" who shared that my by services will be terminated tomorrow, thanked him very much for the info and put the phone down on him
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Helen
(@LittleRedHenHen) reported
There’s a name for that, robbing bastards is the polite one. It’s not like it was our choice to cancel @BTCare - someone died!!
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Bex Johnson
(@bexjohnson1988) reported
@bt_uk our home hub has suddenly turned orange and we have no internet. Can you help please?!
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soffie
(@sofamelia) reported
@bt_uk never in my life have I revived such terrible service and customer service from a company like I have BT
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Alexis Goldspink
(@foxygoldspink) reported
@bt_uk The most horrible uncaring company- I am a single mum to an 8 year old who both have been left without Internet or phone line since 21st December, completely isolated, unable to work from home and my daughter unable to home school now.
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Steve
(@Retro_uk) reported
@bt_uk My uncle called your team about switching from his EE TV box to BT TV, and was told that his broadband is too slow (he uses Netflix and Amazon Prime just fine) as BTTV is a streaming only service, which I'm sure isn't correct?? Thanks
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ChrisRFC
(@Chris_RTID) reported
@bt_uk . Grateful if someone can contact me to discuss and ongoing issue with a final bill and refund. We have been waiting since 5 Nov 20. Simply not acceptable. Message me for details please.
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jenniface
(@jenniface) reported
@bt_uk my elderly parents' internet connection is appalling. Video calls drop constantly. They don't want to raise the issue themselves because they think it's normal in their neighbourhood. Please advise how I can get this looked at on their behalf.
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Susan
(@southeastsusie) reported
@bt_uk Hello #BT, I've been keen to contact you re confirmation of my notice to cancel. Other than me phoning can you advise how I do this? Thanks
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London tweets
(@lozadora) reported
@bt_uk I am trying to get through to your faults team but they keep connecting me to a poor woman who is being inundated with calls because the team keep transferring people to her by mistake. How can I contact you other by phone. I have her number if you can also investigate