BT (British Telecom) outages and service status in Alne, England

Problems in the last 24 hours in Alne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alne, England

The most recent BT (British Telecom) outage reports came from the following cities: York.

City	Problem Type	Report Time
York	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Alne, England

Latest outage, problems and issue reports in Alne and nearby locations:

• 
  New Malden Mum (@NM_Mum) reported 3 minutes ago from York, England

  @bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.

• 
  Mike (@MBKirton) reported 3 minutes ago from York, England

  Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal

• 
  Emily (@emilyneilson22) reported 4 minutes ago from Easingwold, England

  @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

• 
  Stuart Winder (@Stav74) reported 9 minutes ago from Boroughbridge, England

  @bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞

• 
  Christmas StEve (@stevegaughan1) reported 11 minutes ago from York, England

  @bt_uk “Further help” ?! I’m in need of an internet service that works. I now have work meetings and client appointments that I have to cancel. I am unable to work for FOUR days. That’s going to have a huge impact. And I’m paying for a service that I’m not receiving !

• 
  Oliver Dale (@OliverD1999) reported 18 minutes ago from York, England

  @bt_uk no internet here in York for over 30 minutes! Is there an issue here?

• 
  Jack Hill (@jack_hill88) reported 18 minutes ago from Skelton, England

  **** off Jermaine Jenas. There’s your opinion and the letter of the law. Contrary to belief there’s a difference #btsport #NEWMCI

• 
  Pete Smith (@petes2020) reported 19 minutes ago from Askham Richard, England

  @bt_uk left Sky TV because of high bills and poor service....wanted to add netflix what a going on! Now removed it as I couldn't log in. Waste of time on the phone to customer service 🙄

• 
  Charlotte Murray (@CharleyBeene) reported 20 minutes ago from Copmanthorpe, England

  @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

• 
  Vik (@Oldplummy) reported 26 minutes ago from York, England

  @TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk

• 
  Joanne Olsen she/her (@oneshortarm) reported 28 minutes ago from York, England

  @bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!

• 
  John Ward (@JohnMartinWard) reported 28 minutes ago from Ripon, England

  @J_Strudwick @Jamken22 @btsport I had the same problem - try to watch a different BT channel (I picked Rugby), then once logged in switch back to footie - all ok.

• 
  kerry_l6 (@kerrylakey7) reported 36 minutes ago from Fulford, England

  @btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..

• 
  Adele Hartley (@adele_hartley) reported 36 minutes ago from York, England

  @bt_uk Thank you, the new contract we will be moving to closes today so we need to terminate today. I understand the report is required but the engineer will reassure you that the problem cannot be fixed. Surely this can be arranged today

• 
  Simon Woodward (@drsimonwoodward) reported 38 minutes ago from York, England

  @bt_uk Appallingly slow wifi from you guys in York, I'm afraid. Thinking of changing provider because you don't seem to be bothered

• 
  Emily (@emilyneilson22) reported 39 minutes ago from Easingwold, England

  Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

• 
  Matt Atkinson (@MattAtko) reported 39 minutes ago from York, England

  @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

• 
  Phil Marsland (@FulfordPhil) reported 45 minutes ago from York, England

  @bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.

• 
  Sue Helmont (@susan_helmont) reported 55 minutes ago from York, England

  @bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏

• 
  Mike (@MBKirton) reported 56 minutes ago from York, England

  Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy250 (@Ministryofmess) reported 5 minutes ago

  @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

• 
  Mark Haynes (@IQuitMuskspace) reported 6 minutes ago

  @bt_uk Sorry but you really don't give a sh*t. You fekk up at every contact. Hopeless 'guides', rude, dismissive, unwilling to take ownership, never advise calls are recorded on call backs and now trying to charge me for a temporary fix!!! PATHETIC.

• 
  IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported 7 minutes ago

  @bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.

• 
  TINA MOORE (@Sassytrip88) reported 8 minutes ago

  @NickyHayesPhoto @bt_uk Im having same problem no email access and terrible signal & no one helps not even the robot🙄😡 Hope you have better luck

• 
  alunvaughan (@alunvaughan) reported 9 minutes ago

  @bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 14 minutes ago

  Big shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband haven’t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments

• 
  David Jackson (@davidjjackson) reported 15 minutes ago

  @bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?

• 
  Oluwatimilehin (@adebariazeez) reported 19 minutes ago

  @bt_uk you guys are a terrible internet provider. How do you charge your client extra £10 because their direct debit failed. This is pure extortion!!!! @BTGroup @bt_uk

• 
  DBD (@DBDclothing) reported 20 minutes ago

  @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

• 
  Jake (@jakehumphrys) reported 26 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed