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BT (British Telecom)

BT (British Telecom) Outage Report in Alne, North Yorkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Alne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Alne, England

The most recent BT (British Telecom) outage reports came from the following cities: Knaresborough.

CityProblem TypeReport Time
Knaresborough Internet 17 days ago
Knaresborough Internet 2 months ago
Knaresborough Internet 2 months ago
York Internet 5 months ago
Knaresborough Internet 5 months ago
Knaresborough Wi-fi 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alne, England

Latest outage, problems and issue reports in Alne and nearby locations:

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

  • MattAtko
    Matt Atkinson (@MattAtko) reported from York, England

    @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

  • elpowereo
    Tom Power (@elpowereo) reported from Knaresborough, England

    The commentary in BTsport is pretty bloody terrible....it needs an comical alternative to make it more interesting

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

  • Stav74
    Stuart Winder (@Stav74) reported from Boroughbridge, England

    @bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞

  • MBKirton
    Mike (@MBKirton) reported from York, England

    Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

  • FulfordPhil
    Phil Marsland (@FulfordPhil) reported from York, England

    @bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.

  • CharleyBeene
    Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England

    @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

  • MikeGiantsRL
    Mike Dutton (@MikeGiantsRL) reported from York, England

    @bt_uk having issues in YO30 area with broadband , Wife is at home trying to report the issue via the app which is proving difficult

  • DeExilio
    Ștefan Iaonco (@DeExilio) reported from Copmanthorpe, England

    Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted

  • OliverD1999
    Oliver Dale (@OliverD1999) reported from York, England

    @bt_uk no internet here in York for over 30 minutes! Is there an issue here?

  • susan_helmont
    Sue Helmont (@susan_helmont) reported from York, England

    @bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏

  • drsimonwoodward
    Simon Woodward (@drsimonwoodward) reported from York, England

    @bt_uk Appallingly slow wifi from you guys in York, I'm afraid. Thinking of changing provider because you don't seem to be bothered

  • MBKirton
    Mike (@MBKirton) reported from York, England

    Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc

  • NM_Mum
    New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.

  • No21York
    No.21 York (@No21York) reported from York, England

    @bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628

  • kerrylakey7
    kerry_l6 (@kerrylakey7) reported from Fulford, England

    @btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..

  • drsimonwoodward
    Simon Woodward (@drsimonwoodward) reported from York, England

    @bt_uk Your network just doesn’t have the capacity to deal with demand on the south side of York - lots of people on the development have the same problem

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • am_on_the_fence
    jrachw (@am_on_the_fence) reported

    @leahkelseyyy @bt_uk Your service status is nowshowing 31 December for a fix.

  • LizJarvisUK
    Liz Jarvis (@LizJarvisUK) reported

    @bt_uk Hi no broadband here this morning, diagnostics said there is an “incident in the local area” and won’t be fixed until tomorrow night. More information would be helpful.

  • samdownie
    SAM DOWNIE ♿️ 🎥 (@samdownie) reported

    @bt_uk We shall see if Friday brings any delivery of bt router and phones for fiber. If not then it’s now been no connection since Friday 1st December, including no emergency 🚨 connection because of disabilities . I can’t wait to spell out the laws been breached by #BT

  • samedwardsmusic
    Sam Edwards (@samedwardsmusic) reported

    @bt_uk hello, your BtWIFI service is completely unusable and probably the shittest thing anyone could spend money on, why have a product out for people to use that doesnt work? Dog level hotspot

  • CWPJenniS
    Jenni Sullivan (@CWPJenniS) reported

    @bt_uk STILL no Open Reach engineer, still no broadband service/TV. What is the point if you just keep putting off an update, was 1st Dec, then 13th, now 23rd. So no service for Christmas despite order being placed on 22ND OCTOBER. ******* ridiculous.

  • TwEeTs_TTV
    TwEeTs (@TwEeTs_TTV) reported

    @bt_uk BT IS WORST SERVICE ever horrible connections a friend off mine switched to BT and now he regrets it so badly most days it kicks him off line

  • ClareMWilkins
    Clare Wilkins (@ClareMWilkins) reported

    Day 31 of no service Update promised yesterday not forthcoming from either @bt_uk or @OpenreachHelp Complaint ref VOL013-729279925497 I need an expected date of reconnection to decide whether to take my business elsewhere #Communicationsombudsman

  • SmanUK
    Scott Town (@SmanUK) reported

    @bt_uk Yes you can still help me, I have check that link and there is nothing about an engineer/specialist coming out. This is the 4th week now and nothing, when will we be getting an engineer/specialist to connect the line up....

  • symbosimbo
    SiBurman (@symbosimbo) reported

    @bt_uk Yes please, improve my broadband signal and sort out my live TV please, it never works. Appalling service. Looking forward to seeing the eng tomorrow

  • markstan38
    Mark Stan (@markstan38) reported

    @bt_uk Is it acceptable in the 21st century that you can’t get broadband, I moved house 200yards down the road and nearly 3 month later you still can’t get me activated??