BT (British Telecom)

BT (British Telecom) Outage Report in Alne, North Yorkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alne, North Yorkshire, England 02/24/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alne, North Yorkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Knaresborough.

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City Problem Type Report Time
United KingdomKnaresborough Internet
United KingdomKnaresborough Internet
United KingdomYork Internet
United KingdomKnaresborough Internet
United KingdomKnaresborough Wi-fi
United KingdomKnaresborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alne, England

Latest outage, problems and issue reports in Alne and nearby locations:

  • MBKirton Mike (@MBKirton) reported from York, England

    Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.

  • kerrylakey7 kerry_l6 (@kerrylakey7) reported from Fulford, England

    @btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..

  • richardmparr Richard Parr (@richardmparr) reported from Wetherby, England

    @bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable

  • MBKirton Mike (@MBKirton) reported from York, England

    Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc

  • OliverD1999 Oliver Dale (@OliverD1999) reported from York, England

    @bt_uk no internet here in York for over 30 minutes! Is there an issue here?

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

  • drsimonwoodward Simon Woodward (@drsimonwoodward) reported from York, England

    @bt_uk Your network just doesn’t have the capacity to deal with demand on the south side of York - lots of people on the development have the same problem

  • Stav74 Stuart Winder (@Stav74) reported from Boroughbridge, England

    @bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞

  • No21York No.21 York (@No21York) reported from York, England

    @bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628

  • FulfordPhil Phil Marsland (@FulfordPhil) reported from York, England

    @bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.

  • MikeGiantsRL Mike Dutton (@MikeGiantsRL) reported from York, England

    @bt_uk having issues in YO30 area with broadband , Wife is at home trying to report the issue via the app which is proving difficult

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

  • susan_helmont Sue Helmont (@susan_helmont) reported from York, England

    @bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏

  • DeExilio Ștefan Iaonco (@DeExilio) reported from Copmanthorpe, England

    Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted

  • MattAtko Matt Atkinson (@MattAtko) reported from York, England

    @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

  • CharleyBeene Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England

    @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenToner88 Stephen Toner (@StephenToner88) reported

    @bt_uk can you look into the area to see why my Internet is cutting out its happened 4 times within half hour now. My ara is Accrington BB5 6RT. If this carries on I will leave the Internet service in Januray as I have already cancelled my TV sub with you. Your shocking!

  • RobertClark125 Robert Clark (@RobertClark125) reported

    @bt_uk No problem. what it was, this rock band, @TheHaraBand made an instagram announcement last night, except they kind of didn't, and the sequence ended with them frazzled away, and a telephone number starting 0800. I rung it!

  • PocketsizedJay Jerome of Snowbound (@PocketsizedJay) reported

    @bt_uk Scott mate it’s getting worse. We should have 30mbps min. It was running at 12mb at the beginning of our convo. It is now running at 6mb. help

  • TomClark78 Tom Clark (@TomClark78) reported

    Anyone had issues when watching live @btsport channels through broadband on Youview? Getting regular pixelation on live broadcasts, speed isn't an issue (full fibre), have rebooted router and TV box #bt #btsport

  • JamBeau237 James Beaumont (@JamBeau237) reported

    @bt_uk I am at my wits end. Broadband should have been installed in May, with delays to July. You have given me the router but not connected it despite 10 broken engineer appointments. I have wasted so much time on the phone and waiting in… get in touch and resolve this asap!!

  • Northernish1 Northernish 🇺🇦 (@Northernish1) reported

    @bt_uk still nothing from Vicki...yet lots if texts, calls and harassment from @OpenreachHelp who even called me just after 8am today...i have tokd them they csn not help repeatedly, yet they just keep ignoring me and phoning.

  • tinamreynolds Tina Reynolds (@tinamreynolds) reported

    Painful experience with @bt_uk continues. Account that should have been shut down in May is still open. I called a few weeks ago because I got a bill. They said there was still a service and that needed to be removed to create final bill. Waited 10 working days, no bill 🤬

  • TippieTips Tippie Tips (@TippieTips) reported

    @RebeccaLomax9 @bt_uk i am m26, fibre still down, the PON light just flashes green.... online chat said all should be fine... LOL

  • missfowler_ Karen (@missfowler_) reported

    @bt_uk From a landline…not everyone has landlines or access to a pay phone or ability to get to a pay phone!! #discrimination So it does cost a lot of people to resolve a problem caused from @bt_uk BTWIFI should simply put their email address on the site!! #poorcommunication

  • missfowler_ Karen (@missfowler_) reported

    @bt_uk Does that excuse being spoken to like an idiot? When someone simply cannot read a message and respond appropriately? I do find it hard to believe that @bt_uk whichever dept don’t have email addresses shared across the departments, even if you don’t deal with the btwifi yourselves