BT (British Telecom) outages and service status in Alne, England

Problems in the last 24 hours in Alne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alne, England

The most recent BT (British Telecom) outage reports came from the following cities: York.

City	Problem Type	Report Time
York	Internet	7 hours ago
York	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Alne, England

Latest outage, problems and issue reports in Alne and nearby locations:

• 
  Matt Atkinson (@MattAtko) reported 18 seconds ago from York, England

  @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

• 
  Emily (@emilyneilson22) reported 2 minutes ago from Easingwold, England

  @bt_uk I phoned them. Again not willing to help!!

• 
  Mike (@MBKirton) reported 2 minutes ago from York, England

  Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal

• 
  Christmas StEve (@stevegaughan1) reported 4 minutes ago from York, England

  @bt_uk “Further help” ?! I’m in need of an internet service that works. I now have work meetings and client appointments that I have to cancel. I am unable to work for FOUR days. That’s going to have a huge impact. And I’m paying for a service that I’m not receiving !

• 
  Adele Hartley (@adele_hartley) reported 5 minutes ago from York, England

  @MartinSLewis we’ve had problems with our @bt_uk broadband since 16th April as in slow broadband speed and dropping connection. After at least 8 engineer visits (inc 2 no shows) we’re still in the same position. They won’t terminate our contract without fees!

• 
  Jack Hill (@jack_hill88) reported 6 minutes ago from Skelton, England

  **** off Jermaine Jenas. There’s your opinion and the letter of the law. Contrary to belief there’s a difference #btsport #NEWMCI

• 
  New Malden Mum (@NM_Mum) reported 10 minutes ago from York, England

  @bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.

• 
  Andy Wright (@shakenNstirred) reported 22 minutes ago from Tockwith, England

  @bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.

• 
  Emily (@emilyneilson22) reported 31 minutes ago from Easingwold, England

  Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

• 
  Tom Power (@elpowereo) reported 38 minutes ago from Knaresborough, England

  The commentary in BTsport is pretty bloody terrible....it needs an comical alternative to make it more interesting

• 
  Pete Smith (@petes2020) reported 40 minutes ago from Askham Richard, England

  @bt_uk left Sky TV because of high bills and poor service....wanted to add netflix what a going on! Now removed it as I couldn't log in. Waste of time on the phone to customer service 🙄

• 
  Richard Parr (@richardmparr) reported 40 minutes ago from Wetherby, England

  @bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable

• 
  Adele Hartley (@adele_hartley) reported 40 minutes ago from York, England

  @bt_uk Thank you, the new contract we will be moving to closes today so we need to terminate today. I understand the report is required but the engineer will reassure you that the problem cannot be fixed. Surely this can be arranged today

• 
  Adele Hartley (@adele_hartley) reported 44 minutes ago from York, England

  @BTCare We have had months of internet dropping in and out, slow soeeds and often no broadband at all. After at least 8 engineer visits, several no shows, hours dealing with it (even on our holiday) BT cannot fix it but won’t terminate our contract without fees!!!!!

• 
  No.21 York (@No21York) reported 52 minutes ago from York, England

  @bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628

• 
  Joanne Olsen she/her (@oneshortarm) reported 55 minutes ago from York, England

  @bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!

• 
  RichSC (@RichTheRed252) reported 57 minutes ago from Earswick, England

  Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt

• 
  Carl Thompson (@thompa101) reported 59 minutes ago from York, England

  So, @bt_uk sent me, unasked for, WiFi router that I don't need. Two days later a returns bag. Don't return get a £50+ charge! All coms by email/mms. You doing this with everyone? Looks a lot like moneymaking scam... Especially for the old. Poor show.

• 
  kerry_l6 (@kerrylakey7) reported 59 minutes ago from Fulford, England

  @btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..

• 
  Sue Helmont (@susan_helmont) reported 59 minutes ago from York, England

  @bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alice (@alpinefaery) reported 5 minutes ago

  @bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!

• 
  Elton Murphy (@eltonmurphy) reported 7 minutes ago

  Hey, @btbusinesscare , our Business Broadband has been down all morning. Please check your DMs. Your website has been no help at all, sadly.

• 
  Niraj Shukla (@nshukla86) reported 8 minutes ago

  @btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.

• 
  Vince (@vinc3h4ll) reported 8 minutes ago

  @keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help

• 
  nicolas mcmillan (@herbie963) reported 8 minutes ago

  @bt_uk Online service recovery is a joke, get a senior UK manager to pm me please

• 
  Paul Williams (@DonPauleone1987) reported 9 minutes ago

  @bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.

• 
  Lynda Hull (@lyndannh) reported 10 minutes ago

  @bt_uk HELP please.

• 
  Sharon&Mark (@sharon_railton) reported 12 minutes ago

  @bt_uk I got a call from Chris just after 8pm,basically everyone I spoke with at BT said it wasn’t their problem and that you outsource all your work to open reach,so take it up with them! I pay BT for a service and youre happy to leave vulnerable people without a phone line.Disgusting

• 
  Justine Clement (@JustClembo) reported 14 minutes ago

  @bt_uk They’ve spent hours and hours doing that and even your team say it’s a complete mess and a shambles. It’s a disgrace, being the worst, most stressful aspect of moving house. How can you be proud of that as a business and service?

• 
  Billy Kelly (@billykellyWWK) reported 16 minutes ago

  @HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒