BT (British Telecom) Outage Report in Alne, North Yorkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Alne, North Yorkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: York and Knaresborough.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| Knaresborough |
Internet | |
| Knaresborough |
Wi-fi | |
| Knaresborough |
Internet | |
| Knaresborough |
Internet | |
| Knaresborough |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Alne, England
Latest outage, problems and issue reports in Alne and nearby locations:
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.
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Andy Wright
(@shakenNstirred) reported
from
Tockwith, England
@bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.
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Pete Smith
(@petes2020) reported
from
Askham Richard, England
@bt_uk left Sky TV because of high bills and poor service....wanted to add netflix what a going on! Now removed it as I couldn't log in. Waste of time on the phone to customer service 🙄
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Richard Parr
(@richardmparr) reported
from
Wetherby, England
@bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable
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Sue Helmont
(@susan_helmont) reported
from
York, England
@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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Adele Hartley
(@adele_hartley) reported
from
York, England
@MartinSLewis we’ve had problems with our @bt_uk broadband since 16th April as in slow broadband speed and dropping connection. After at least 8 engineer visits (inc 2 no shows) we’re still in the same position. They won’t terminate our contract without fees!
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Adele Hartley
(@adele_hartley) reported
from
York, England
@BTCare We have had months of internet dropping in and out, slow soeeds and often no broadband at all. After at least 8 engineer visits, several no shows, hours dealing with it (even on our holiday) BT cannot fix it but won’t terminate our contract without fees!!!!!
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Carl Thompson
(@thompa101) reported
from
York, England
So, @bt_uk sent me, unasked for, WiFi router that I don't need. Two days later a returns bag. Don't return get a £50+ charge! All coms by email/mms. You doing this with everyone? Looks a lot like moneymaking scam... Especially for the old. Poor show.
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Mike
(@MBKirton) reported
from
York, England
If you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport
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Stuart Winder
(@Stav74) reported
from
Boroughbridge, England
@bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞
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Mike
(@MBKirton) reported
from
York, England
Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal
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Adele Hartley
(@adele_hartley) reported
from
York, England
@bt_uk Thank you, the new contract we will be moving to closes today so we need to terminate today. I understand the report is required but the engineer will reassure you that the problem cannot be fixed. Surely this can be arranged today
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Mike
(@MBKirton) reported
from
York, England
Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc
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Oliver Dale
(@OliverD1999) reported
from
York, England
@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
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Matt Atkinson
(@MattAtko) reported
from
York, England
@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
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RichSC
(@RichTheRed252) reported
from
Earswick, England
Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt
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Vik
(@Oldplummy) reported
from
York, England
@TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk
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Christmas StEve
(@stevegaughan1) reported
from
York, England
@bt_uk “Further help” ?! I’m in need of an internet service that works. I now have work meetings and client appointments that I have to cancel. I am unable to work for FOUR days. That’s going to have a huge impact. And I’m paying for a service that I’m not receiving !
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Joanne Olsen she/her
(@oneshortarm) reported
from
York, England
@bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam (FreakZone Games) 👾
(@FreakZoneGames) reported
@bt_uk It was turning orange whenever it dropped out. It seems to be okay now, but the 4G assure wasn't doing anything and never seems to 🙁
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Adizur
(@Adizur3) reported
@bt_uk why do you care, you never do anything to help and its not just me
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David Fish
(@Rumeigg) reported
from
Clitheroe, England
@bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡
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jacqui hogg (jake)
(@boss__hogg) reported
@bt_uk My internet keeps cutting out and the hybrid connector doesn’t work most of the time and when it does it takes a good few minutes to kick in, So to say you’ll never loose connection is a complete farce!
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Sircoynie
(@sircoynie) reported
@bt_uk As u are unable to do anything the community will now be actively seeking to contact #philipjansen to ask why his company has falsely advertised and sold a product. We have waited over 14months for u to fix this and you haven’t.We are now looking at how we can take this further.
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GJM
(@zombie_apoc1) reported
@virginmedia I’ve gone from 5Mbps (1Gig) service to it being completely down again…. Luckily I have @bt_uk also installed who have been nothing but reliable and consistent.
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Rob38 💙
(@Rob140638) reported
@bt_uk just had fttp fitted today. Was working fine all evening and is now showing a red light. Have reset the ONT but nothing. Any problems known in the cm13 area please.
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Sircoynie
(@sircoynie) reported
@bt_uk @MoneySavingExp @resolvercouk we have started filling cases against BT for false advertisement. Please help!
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wcrpaul
(@wcrpaul) reported
@bt_uk Hi Aled nothing more specific to me. However we've had 4 scam calls just today, which I've put on BT's reporting page. Same dialogue in each case, with completely different originating numbers to defeat blocks. BT needs to deploy a technical solution to prevent this.
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Yousef Salehizadeh
(@YousefSz) reported
@bt_uk is one the worst ever Broadband Support you can get in UK , i did order my full fiberoptic broadband 2 week before moving to new house and now after almost 2 months , there is no Broadband, no support . do not ever trust @bt_uk again my life