BT (British Telecom)

BT (British Telecom) Outage Report in Alne, North Yorkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alne, North Yorkshire, England 01/13/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alne, England

Latest outage, problems and issue reports in Alne and nearby locations:

  • FulfordPhil Phil Marsland (@FulfordPhil) reported from York, England

    @bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.

  • DeExilio Ștefan Iaonco (@DeExilio) reported from Copmanthorpe, England

    Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted

  • No21York No.21 York (@No21York) reported from York, England

    @bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628

  • Oldplummy Vik (@Oldplummy) reported from York, England

    @TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk

  • MattAtko Matt Atkinson (@MattAtko) reported from York, England

    @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

  • MikeGiantsRL Mike Dutton (@MikeGiantsRL) reported from York, England

    @bt_uk having issues in YO30 area with broadband , Wife is at home trying to report the issue via the app which is proving difficult

  • MBKirton Mike (@MBKirton) reported from York, England

    Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

  • richardmparr Richard Parr (@richardmparr) reported from Wetherby, England

    @bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.

  • Stav74 Stuart Winder (@Stav74) reported from Boroughbridge, England

    @bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞

  • kerrylakey7 kerry_l6 (@kerrylakey7) reported from Fulford, England

    @btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..

  • CharleyBeene Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England

    @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

  • MBKirton Mike (@MBKirton) reported from York, England

    Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

  • susan_helmont Sue Helmont (@susan_helmont) reported from York, England

    @bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏

  • OliverD1999 Oliver Dale (@OliverD1999) reported from York, England

    @bt_uk no internet here in York for over 30 minutes! Is there an issue here?

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bilbobagbinz bilbobagbinz (@bilbobagbinz) reported

    Did Chris Sutton really say this is shock of the season?! Not Villa’s drubbing of champions Liverpool or Leicester smashing ManCity. Awful sensationalist commentary. @btsport #MUNSHU

  • ChantyPied julia (@ChantyPied) reported

    @btbusinesscare If anything goes wrong good luck with finding help from BT

  • grantclat Grant Clatworthy (@grantclat) reported

    @bt_uk Upgraded my account last week and no new router been delivered, when I spoke to customer services told to track order on line, says complete but nothing received, transferred to someone else but still no luck. Not good is it?

  • SerendipityShah ANFIELD SOUTH (@SerendipityShah) reported

    If you’re thinking of buying a broadband service, my advice, stick to @BTCare they are the best. Avoid @virginmedia at all cost. They will steal money you and not give you a service in return. You have been warned. #homeschooling #EducationDay #internetshutdown   @MailOnline

  • DanBaxter1973 Dan Baxter (@DanBaxter1973) reported

    .@bt_uk Other than tell us we had to set up a completely new account, nobody seemed to be able to help us. Fault team passed us to the connection team who passed us back to the fault team again and again.

  • Maccathehatter Andy McPherson (@Maccathehatter) reported

    @The_Andy_Goode @btsport Just turn the volume down

  • AzukariChris Chris Edwards (@AzukariChris) reported

    Yawnfest. I’ll take it. Horrible game, horrible commentary, horrible punditry. Awful viewing, not a nice viewing experience at all. Not worth the money. Point away after going behind. It’ll do @LCFC #LCFC @btsport @btsportfootball

  • EdEFC74 EdEFC74 (@EdEFC74) reported

    @gfarr92 @alroz1 Most commentators/co comms don't have a clue & do little or no research. They turn up spout cliché & praise the most well known players & draw their cash. Now every game is shown live the barrel is scraped & standards are piss poor. #BTSport #Skysport #PrimeVideo

  • Meat_Spinning Lonny Flash (@Meat_Spinning) reported

    "Is this going to be the result that derails Manchester United's season" 1 loss, you gimps. Hope nobody tunes in to your **** fixtures for the rest of the week. Hire better commentators @btsport #MUNSHU #MUFC #PremierLeague

  • SoullaStylianou SoullaStylianou (@SoullaStylianou) reported

    Any techies/ideas 4 internet solution to a whole housing estate that has lost Internet because of car damage to @WeAreOpenreach box? Est 7 days to repair. stressed parents/workers who don’t have halo/unlimited data &/or weak 4G mobile signals ? #planB @bt_uk ?! @JulieLu21365899