BT (British Telecom) outages and service status in Alne, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Alne, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Alne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Alne, England
The most recent BT (British Telecom) outage reports came from the following cities: Boroughbridge, and York.
| City | Problem Type | Report Time |
|---|---|---|
 Boroughbridge
|
Internet | 19 days ago |
|
York
|
Internet | 28 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Alne, England
Latest outage, problems and issue reports in Alne and nearby locations:
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Tom Power (@elpowereo) reported from Knaresborough, EnglandThe commentary in BTsport is pretty bloody terrible....it needs an comical alternative to make it more interesting
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Richard Parr (@richardmparr) reported from Wetherby, England@bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable
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Matt Atkinson (@MattAtko) reported from York, England@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
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Simon Woodward (@drsimonwoodward) reported from York, England@bt_uk Appallingly slow wifi from you guys in York, I'm afraid. Thinking of changing provider because you don't seem to be bothered
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Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
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Oliver Dale (@OliverD1999) reported from York, England@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
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Mike (@MBKirton) reported from York, EnglandArsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal
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Emily (@emilyneilson22) reported from Easingwold, England@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!
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Mike (@MBKirton) reported from York, EnglandIf you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport
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New Malden Mum (@NM_Mum) reported from York, England@bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.
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Adele Hartley (@adele_hartley) reported from York, England@MartinSLewis we’ve had problems with our @bt_uk broadband since 16th April as in slow broadband speed and dropping connection. After at least 8 engineer visits (inc 2 no shows) we’re still in the same position. They won’t terminate our contract without fees!
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Pete Smith (@petes2020) reported from Askham Richard, England@bt_uk left Sky TV because of high bills and poor service....wanted to add netflix what a going on! Now removed it as I couldn't log in. Waste of time on the phone to customer service 🙄
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Jack Hill (@jack_hill88) reported from Skelton, England**** off Jermaine Jenas. There’s your opinion and the letter of the law. Contrary to belief there’s a difference #btsport #NEWMCI
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Simon Woodward (@drsimonwoodward) reported from York, England@bt_uk Your network just doesn’t have the capacity to deal with demand on the south side of York - lots of people on the development have the same problem
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John Ward (@JohnMartinWard) reported from Ripon, England@J_Strudwick @Jamken22 @btsport I had the same problem - try to watch a different BT channel (I picked Rugby), then once logged in switch back to footie - all ok.
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Emily (@emilyneilson22) reported from Easingwold, EnglandAbsolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!
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Emily (@emilyneilson22) reported from Easingwold, EnglandAbsolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED
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New Malden Mum (@NM_Mum) reported from York, England@bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.
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Joanne Olsen she/her (@oneshortarm) reported from York, England@bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!
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RichSC (@RichTheRed252) reported from Earswick, EnglandCan’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Llewellyn (@mandllewellyn) reported@btbusinesscare Done that - of course! And your colleague’s are unable to assist me as it’s “a known problem” and “the only solution is to create a new email address”.
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Justine (@bean0509) reportedCustomer service really is everything. @bt_uk has the best customer service in the country in my opinion and I’ve spoken to a lot of companies. I’d rather have someone helpful to talk to than have 42 extra club card points a month.
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pst (@sliverlodeone) reported@bt_uk Yes. I’ve just spent 1.5 hours on the phone to a BT guide, for the 4th time in the last 2 months to try and get my issue resolved. After many hours of troubleshooting, with the same processes undertaken by multiple guides you are finally sending an engineer out. Awful service.
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Twz 🏴 (@xTwzsr) reported@bt_uk your wifi is ****.
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Rod Robson (@rodrrobson) reported@bt_uk the hub is on orange. Can't report the fault as page not working
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noone@nowhere (@nooneatnowhere) reported@bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!
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Emma Clarke (@ladyemmaclarke) reported@BT @BTcare I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced a service as bad.
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Vicky Fraser (@bt_vicky) reported@bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty
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AcharyaViren (@AcharyaShahV) reportedBT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.
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Chris Dawson (@ChrisCharlesD1) reported@bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the