BT (British Telecom) Outage Report in Alne, North Yorkshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Alne, North Yorkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: York and Knaresborough.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| Knaresborough |
Internet | |
| Knaresborough |
Wi-fi | |
| Knaresborough |
Internet | |
| Knaresborough |
Internet | |
| Knaresborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Alne, England
Latest outage, problems and issue reports in Alne and nearby locations:
-
Adele Hartley
(@adele_hartley) reported
from
York, England
@BTCare We have had months of internet dropping in and out, slow soeeds and often no broadband at all. After at least 8 engineer visits, several no shows, hours dealing with it (even on our holiday) BT cannot fix it but won’t terminate our contract without fees!!!!!
-
Stuart Winder
(@Stav74) reported
from
Boroughbridge, England
@bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞
-
Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!
-
Sue Helmont
(@susan_helmont) reported
from
York, England
@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
-
Mike
(@MBKirton) reported
from
York, England
Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc
-
Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED
-
Mike
(@MBKirton) reported
from
York, England
If you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport
-
Mike
(@MBKirton) reported
from
York, England
Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal
-
Andy Wright
(@shakenNstirred) reported
from
Tockwith, England
@bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.
-
Carl Thompson
(@thompa101) reported
from
York, England
So, @bt_uk sent me, unasked for, WiFi router that I don't need. Two days later a returns bag. Don't return get a £50+ charge! All coms by email/mms. You doing this with everyone? Looks a lot like moneymaking scam... Especially for the old. Poor show.
-
Vik
(@Oldplummy) reported
from
York, England
@TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk
-
New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.
-
Oliver Dale
(@OliverD1999) reported
from
York, England
@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
-
Matt Atkinson
(@MattAtko) reported
from
York, England
@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
-
Joanne Olsen she/her
(@oneshortarm) reported
from
York, England
@bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!
-
Richard Parr
(@richardmparr) reported
from
Wetherby, England
@bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable
-
Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk I phoned them. Again not willing to help!!
-
RichSC
(@RichTheRed252) reported
from
Earswick, England
Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt
-
Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!
-
New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart Green
(@stuartgreen747) reported
@bt_uk Why? Because you don't guarantee a good connection. One of your engineers told me this week the 5 drop outs per day is acceptable. That's right people, BT consider it acceptable that your broadband can fail 5x per day
-
Druidic Giblets
(@druidic_giblets) reported
@Megacharlizard @bt_uk We have the same issue, swept in before we moved into our new build and made a deal with the builders for FTTP so no one in my area will try with it as they have to pay BT a **** tonne It's a joke, I just wanna leave maaaaan
-
******-G©️
(@Crikey_G) reported
@bt_uk OK, at least it's not something I'm doing wrong. Thanks for trying to help...
-
Blair Cremin
(@BlairCremin) reported
Any Wi-Fi wiz kids able to help? Cant get fibre to our property yet. With @bt_uk and average less than 2mb download speed - not ideal for 2 people working from home. Last 7+ days our signal constantly drops and often can’t connect to apps. No fault on our line. Help?
-
mcgjingsorbust
(@mcgjingsorbust) reported
@bt_uk my 91year old mum lives alone, under medical care , line not working - been told your engineer will look at issue on Saturday- anything can make it quicker? (Fk7 9lu)
-
Ben Harvell
(@BenHarvell) reported
Who's the customer, @bt_uk or @WeAreOpenreach? Seem incapable of talking to one another which directly impacts the end user (me). To have to cancel an entire order & wait a week to open a new one before an engineer can fix the problem they created is madness. @OpenreachHelp
-
Rebecca✨Branding Photographer
(@BxDouglas) reported
@bt_uk cust serv call lasted 90 mins and still not resolved. I want to stay with existing slow internet rather than have this order completed and another engineer in the house. Won't transfer me to a manager or sales to resolve. Been waiting since Jan!!
-
KG
(@KayEeGee) reported
Never had a problem with @bt_uk in the last 20 years until now. I'm having to move home (landlord has served notice so not by choice), broadband is half the speed I get now yet they want to charge me the same or I have to pay £1000 to get out of the contract! #ripoff
-
Gemma Edmonds
(@GemmaEdmonds) reported
Good afternoon @bt_uk my #elderly mother has been without a phone line and broadband for 3 months, please can someone support and get the install actioned? It is essential she has access to a phone & broadband #bt
-
Rach
(@aitch_R_aitch) reported
@bt_uk is you are the best, if hate to see the #worst never known anything like this! #rubbish change my date but don't tell me! I've been trying to get installed since January!! #useless