BT (British Telecom)

BT (British Telecom) Outage Report in Alne, North Yorkshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alne, North Yorkshire, England 12/02/2025 11:20

December 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alne, North Yorkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: York and Knaresborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Internet
United KingdomKnaresborough Internet
United KingdomKnaresborough Wi-fi
United KingdomKnaresborough Internet
United KingdomKnaresborough Internet
United KingdomKnaresborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alne, England

Latest outage, problems and issue reports in Alne and nearby locations:

  • drsimonwoodward Simon Woodward (@drsimonwoodward) reported from York, England

    @bt_uk Your network just doesn’t have the capacity to deal with demand on the south side of York - lots of people on the development have the same problem

  • MBKirton Mike (@MBKirton) reported from York, England

    Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

  • MikeGiantsRL Mike Dutton (@MikeGiantsRL) reported from York, England

    @bt_uk having issues in YO30 area with broadband , Wife is at home trying to report the issue via the app which is proving difficult

  • MattAtko Matt Atkinson (@MattAtko) reported from York, England

    @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

  • elpowereo Tom Power (@elpowereo) reported from Knaresborough, England

    The commentary in BTsport is pretty bloody terrible....it needs an comical alternative to make it more interesting

  • MBKirton Mike (@MBKirton) reported from York, England

    Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc

  • No21York No.21 York (@No21York) reported from York, England

    @bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628

  • FulfordPhil Phil Marsland (@FulfordPhil) reported from York, England

    @bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

  • OliverD1999 Oliver Dale (@OliverD1999) reported from York, England

    @bt_uk no internet here in York for over 30 minutes! Is there an issue here?

  • kerrylakey7 kerry_l6 (@kerrylakey7) reported from Fulford, England

    @btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..

  • susan_helmont Sue Helmont (@susan_helmont) reported from York, England

    @bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

  • JohnMartinWard John Ward (@JohnMartinWard) reported from Ripon, England

    @J_Strudwick @Jamken22 @btsport I had the same problem - try to watch a different BT channel (I picked Rugby), then once logged in switch back to footie - all ok.

  • drsimonwoodward Simon Woodward (@drsimonwoodward) reported from York, England

    @bt_uk Appallingly slow wifi from you guys in York, I'm afraid. Thinking of changing provider because you don't seem to be bothered

  • Stav74 Stuart Winder (@Stav74) reported from Boroughbridge, England

    @bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞

  • DeExilio Ștefan Iaonco (@DeExilio) reported from Copmanthorpe, England

    Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted

  • CharleyBeene Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England

    @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rageshctech Ragesh Chakkadath (@rageshctech) reported

    @bt_uk Yes I did and it was supposed to be activated today. When I checked the order status yesterday, it said "we had to cancel your order" (no coms received abt it). Called up the CC, they didn't know why and all they could do is to do a "reissue" and an updated ETA of May 25.

  • BobMacCallum1 Bob MacCallum (@BobMacCallum1) reported

    @kenny47110 @btsport he's the poor man's Sutton. Craigan talks about stuff that happens in "big games". How would HE know?

  • PaulLowman9 Paul Lowman (@PaulLowman9) reported

    @bt_uk There is a no internet/email fault in EX14/Honiton area since around 5pm yesterday. A lot of users affected but no sign of a problem on the test system? What’s happening?

  • lovells_looks Laura Elizabeth (@lovells_looks) reported

    @bt_uk what is your customer service email please

  • PGregg Paul Gregg 🇮🇪 🇺🇦 🇪🇺 🇬🇧 (@PGregg) reported

    @bt_uk Nice. Just spent 50 mins on a support chat and they couldn't fix it. Your instructions allowed me to change the settings. Thank you.

  • KevTs CATERHAM F1 RESTORATION (@KevTs) reported

    @bt_uk Once again another day wasted sitting & waiting for @bt_uk who I confirmed an appointment with for today twice, even this morning I called & it was guaranteed. What a joke they are. Disgusting lack of service and care

  • charlz_29 charlene (@charlz_29) reported

    @BTCare yo have you got an outage in the Palmers Green area?

  • mand_brun Chocolate Teapot (@mand_brun) reported

    @KeefJudge @bt_uk They are the worst company love, can’t wait to get away from them when my contract is up x

  • alas_hirst Alastair Hirst (@alas_hirst) reported

    @bt_uk Hi is there a problem with BT email. Not receiving emails from my work address. Thay have left my sent outbox from my work email - but not received in BT email. And domain name is not blocked in security settings.

  • united_cg UnitedCG (@united_cg) reported

    @kenny47110 @btsport His biggest accolade was warming the bench at a **** club. Why would they have his opinion on European games thats as bad as picking fat anges opinion.